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Etsy

2.5
23 complaints

Address

55 Washington Street, Suite 512, Brooklyn, NY 11201

Complaints

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Leida Tymchuk

Dec 11, 2023
0

Etsy was unable to verify any of my bank accounts for sale deposits and when I asked what the problem was, I was sent a cut and pasted email with no real explanation why they wouldn't accept my bank account information. Due to too many verification attempts (because no one tells me what was wrong with the statements in the first place), my shop was suspended.

Etsy then had the nerve to send me a "good luck in your future endeavors" email and is keeping the money owed to me. I have asked numerous times how they will be sending me the money owed me and they send me another cut and paste email about uploading a bank account.

The account is suspended and I cannot upload anything. No one reads the emails. How do I get the money owed me?

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Kathy Carter

Jul 8, 2020
0

If I could give it a 0, I would. How does a company not correct an issue? This was my first time dealing with Etsy. I placed my order and then got a notification saying I wouldn't get my product for a few weeks due to COVID-19. Understandable.

What's not understandable is not being able to get the product I ordered over a few months ago. I had two accounts - one personal and one for work. I ordered one item for work and another item for my home.

They took it upon themselves to send both items to one address, and they decided to send it to my work address. I was off from work for two weeks, upon my return, neither product showed up. Checked with the office at my apartment, nothing there.

I then emailed them to let them know, and they said there's nothing they can do because the post…

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Unhappy

Jun 28, 2020
0

Search feature changed so need to search through too many items, not able to filter like before. Not liking , too time consuming.

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Diane/bielfield

May 31, 2020
0

I paid/for/a/hand/painted/denim jacket/by/credit/card/to Olga/at/Nigelola art/onmay4. She/said/she/could/not/do/the/sizing/right/so/she/was/refunding/my/money.never/did! I/cannot/get/her/to/answer/me/and/have/written/her/2x.the/amount/was/$174.90 I/want/a/refund/asap!

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Doug Isaacson

Mar 15, 2020
0

I ordered an item from an Etsy dealer.

It came damaged.

The dealer said that he would mail me a prepaid envelope to return in.

The prepaid envelope never arrived.

I want to return the damaged object. Of note. The mailing envelope was not damaged but the item was damaged.

Etsy deactivated my account. Etsy contact person Bernadette (aka Bernie).

Discover CC is checking into this for me as I won't be paying for damaged goods.

I informed Etsy Bernie that this has happened to me before--I received damaged goods and Etsy panders to the seller of the damaged goods and I am stuck with the damaged goods.

Check my account. It is the last item that I ordered.

Photo of damaged goods on my Etsy account. It won't load on this report.

I simply want to return the damaged goods to the seller.

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michael

May 1, 2019
0

I ordered a shirt and it is just a sticker on it and peeled off easily. bad shirt

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daria price

Jan 6, 2019
0

i ordered a rainbow moonstone ring from bansiwala jewels on december 9th it was sent out december 12th. i still have not received it. i keep being told to wait. i think this could be a scam. please let me know if it is

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Nancy Spenard

Dec 26, 2018
0

I ordered a Christmas engagement ornament in November, thinking I had plenty of time to receive it before Christmas. It is December 26 and I never got it to give to my granddaughter for Christmas. It was from Snazzy Nest and I was never told that it would take over a month to receive it (if I ever do) I am very disappointed and was not told how long it would take for this to arrive.

I doubt if I will ever order anything from Esty again.

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Thomas Gannon

Dec 18, 2018
0

I ordered a pattern for stuffed elephants, simplicity pattern #7140, from Nancy's Creations, in Portland Oregon, 10 days ago. It has not arrived as of today, 12-18-2018. I have sent her two emails, and got no response either time. Ad said one day shipping, which I doubted anyway, but wanted these to make our grand kids a Christmas present.

As of 11:40 am, here in Victoria, Texas,77904, I have no pattern, and have still not heard from the seller. The seller still shows patterns exactly like the one I ordered. " I'm very disappointed with this vendor at this time.

I realize that due to the timing, usps is probably over run with mail. I did expect an email response back. just verifying that it was mailed, but did not recieve one.

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M. Brown

Nov 19, 2018
0

I ordered 1 gal azalea plant Mrs. G.G. Gerbing, but was sent 1 quart plant instead. I want the 1 gal plant I ordered OR I will take 2--1 quart plants in exchange.

Let me hear ASAP.

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Deneice

Nov 19, 2018
0

I’m hoping someone can please assist me with my ongoing problem that I have been concerned over for many days now. The problem is with Etsy not depositing my funds into my account since the technical issue that occurred on the 6th due to Etsy changing agencies.

Since then I have entered my bank details correctly several times but I have had no luck in receiving my funds. I have called my bank and checked my details and there is nothing wrong from my end. Etsy is not responding or resolving my problem.

There are other Etsy sellers that are having the same issues. It’s nearly Christmas and the worst time for this to be happening. I want my funds into my account. I am worried over bills I have to pay and I am very concerned about where the money is going to come from so that I can cover the…

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Paul Winthrop

Aug 3, 2018
0

I bought a tool from your shoe makers tool selection. That was almost a week and a half ago. I have yet to see it. I wanted to buy some other things but my information is not good. The email I uaed for my first buy doesn't work anymore.

i just want to be able to buy things. I dont want to go crazy trying to buy things. Now i want the tool i paid for andeasier access . if you can't do that then you are as bad a ebay, Thank you

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Shirley

Dec 14, 2017
0

I went online at ETSY, one of my favorite websites, looking for Star Wars gifts for children for Christmas. I just typed in star wars. I was shocked to see a nude woman sitting on a couch completely nude except for a storm trooper mask on her face!

This was in the name of art apparently. Tits for all to see. Just as shocking was seeing a woman's bare buttocks hanging out thanks to another artist seller. All this for young people to see who are looking for that great 1970's Star Wars toy for Christmas.

Is Etsy now the primo shopping place for beginner porn? I don't Facebook but someone should put this out there. Parents need to know that nudity is now on Etsy, so keep the children away. So disappointing.

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carl guidice

Dec 9, 2017
0

is duplicate of another on same date and amount. If you do you have lost customer. Carl Guidice 904-541-1890

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Alice Haagen

Oct 31, 2017
0

On Aug 21, I ordered a personalized backpack and lunch box form Divine Sewing Center through Etsy. Order # 1221811022/ Transaction # 1310310750. I paid for it using my Chase Visa Credit Card (see below for transaction information from credit card statement).

Aug 21 Show details about this transaction Etsy.com - DivineSewingCe Sale $65.71

To date, I have not received the product. I have tried to contact the seller, Trina Jenkins, through various means but have not received a response. When I checked on the Etsy listings, Divine Sewing Center is no longer a seller through Etsy. I have checked reviews of Divine Sewing Center and discovered that several buyers have yet to receive their products after months of waiting. Is there anything you can do to ensure a refund? Thank you.

Alice Haagen

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Sharon Martin

Nov 15, 2016
0

I order 25 purse clasps from someone on Etsy and never received my product even though they have my money in hand. I have sent 3 messages to the gentleman and he has ignored it every time I have tried to find out what happened. How do I get my money back?

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Angela

Jun 29, 2016
0

I ordered two items with etsy. The first item was substandard and the second item never reached me. My mails to the seller and etsy customer relations went unanswered and no refund for my payment was made. Deplorable services! I will now shop with other handcrafted stores and be happy with the things I purchase there.

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Jenn

May 12, 2016
0

An etsy shop completely screwed me over. How can I contact corporate and be sure this doesn't happen to anyone else? I demand a refund. She does not know how to run a business and she has ignored my messages for months.

I have been waiting for a shirt since October. it is now May. She is full of excuses when she does respond. Worst person to do business with!

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cheryl Noda

Feb 12, 2016
0

Etsy closed my account saying I was connected to another shop which sold tee shirts. I sold only my hand made doll dresses. They just took down my shop and on top of that in 2 months time I have purchased from other shops over $200 in sales for them.

Not fair to me so i want to let them know its not fair. But I Etsy customer service will not return my phone calls or emails!

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Kevin Moody

Dec 29, 2015
0

We ordered a Quimper plate (#1065885831) from Dutch Antiques, Etsy # 1094978242. The plate had been broken in transit, when it arrived on 12/24/15. We contacted the seller and sent him photographs of the broken plate & the package. 62.

We have attempted to contact Etsy several times to open a case against Dutch Antiques and have been frustrated at every turn.

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Kevin Moody

Dec 29, 2015
0

com. It arrived broken on 12/24/15. We took photographs of the broken plate and the package, and sent them to the seller. 62. com customer support dept. first. Does anyone have their claim number?

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Linda

Sep 10, 2015
0

Some disturbing images, at least to me, came up on the page where Etsy indicated "similar to what you have viewed" They appear to be premature babies, the shop is "baby creatures "somewhere in Italy. I get upset when I see these images and have never sought out anything like this product on Etsy.

I emailed Etsy asking them to remove these images, they have not responded. I hate looking through my Etsy suggestions page now when before it was rather fun and informative.

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Anonymous

Mar 23, 2015
0

com. I got my favorite colors Pink and Blue in an exciting offer. We can design our favorites in different colors and add to the cart. It has Craft supplies, jeweler with our own designs, bags, clothing, Home & Living items, Gifts, Weddings,Vintages,Art related items and many more.

Payment modes are pretty comfortable. All we need to do is to register online, sign in and place our orders anytime and any where. com