Vistaprint

We have been customers of this company for almost twenty years. Initially, it was a business account to order print materials for community work. Then. we added another personal account to do more not-for-profit materials and ceramics plus T-shirts and caps for family and non-family.

Our original designs were well-researched with properly credited images, etc. Whenever a purchase had been misdelivered. ) to resolve the matter. We did not abuse requests to redo designs replace lost or damaged goods. In fact, only the specific item was addressed, and if Vistaprint offered to or insisted on doing the whole order, we still stressed that only the minimal be done.

Red flags that the account was internally…

I am owed money from you for a website that was ordered and charged on my credit card for over a year. I first contacted a person at your company in July 2018 about this and she said with it being that large of an amount they would credit my charge card back as much as they could and the rest would be mailed to me in a check.

I am owed quite a bit and frankly I am tired of pissing around with you, so my next step is to write a letter along with this one to the Consumer Affairs Department to get a fire under someone ass. I have called on August 23, 2018:Sept. 14,18, 21,25. One time in Sept. I spoke with Lisha.

In October 11, 21, 18th I was put on hold for 10 minutes with still no answer to resolve where the check is??????? One time I spoke with a Enue, he put me on hold for 4 min with…

I have been a Vistaprint customer form 15 or so years buying items for three different businesses and up to now have always been satisfied. I just received my credit card billing and saw a $10 billing from Vista Print.

I knew I had not ordered since last summer for my B&B and could not fugure out what the charge could be for so I called into customer service. I spoke to a rep and she said it was for a monthly some local marketing and on line service which I knew nothing about.

She sent me to another dept where I spoke to someone else but in the meantime, I pulled the last few CC statements and saw I had been paying it for past few months. Your rep then confirmed I had been paying if for almost a year (10 month x 12) and i got real pissed off.

I don't recall asking for this service,…

I have never been so upset with a puchase I just wasted my money the only thing there for is to line the bottom of waste can

It is a simple complaint really but it has thrown me as I was looking forward to getting some good wall caledars this Christmas as I have had good ones before. But I find out vistaprint are only doing photo calendars.

I ordered my checks weeks ago. I sent in a check for payment and even though the rep told me they would go ahead and print my checks, they would not be shipped until my check cleared. So once that happened it was still another week before my checks shipped. Then it said on my customer care email they would be here by Oct 13. Didn't come so I looked on the website and it said the 14th. Didn't come so I chatted with a Vistaprint customer service rep because at this point I have been out of checks for over a week and had bills to pay.

Some sites charge a fee if you pay online so I actually still use checks, The person said they were accidentally sent bulk and should be here by the 25. I can't wait another week to pay my bills. It is now the 18th, the mail just came and still no checks! I am…

I have lost my order and need someone at Vistaprint corporate to call me back asap. I cannot reach their phone number. Here are the details. Order number is PGWZD-04A34-4P8, and the Shipment ID is LJVOG-04A37-8V2. I can even tell you the tracking number for my order that is 42511987431. No materials yet!

When I'm uploading image from my computer a pop up comes up saying upload error, File transfer error. Even photos I have previously uploaded . I contacted your help line and after about 50 mins was able to get the upload by e-mailing the photos to you.

Although the rep was very polite and tried to be as helpful as he could. the problem still remains. I have done a fair amount of work with you and have had no problem uploading before. Nothing has changed on my end.

I used google chrome and always have. So I have to assume something has changed on your end. Please have your tech people look into this and correct the problem. My busy season is coming up and I cannot be e-mailing photos every time.

This Is a complaint email that I received today from Vistaprint regarding a "review" that I made about their customer service. Our staff has read your review and values your contribution even though it did not meet all our guidelines for publishing. We encourage you to continue to share your feedback and we hope to publish next time.

I refuse to share another comment. Do not ask me to share another comment with your company. You did not give a reason for why my comment was rejected. However, I feel this was very tacky and unprofessional. Considering I was giving a compliment for the Vistaprint customer service I received. I also intend on searching for a new Printing company. More than likely, I will begin to support my local, printing company, more specifically because if they did not…

I was not sure if I contact the right department to complaint about my car door magnet. When it came in the mail the first thing I notice was the Phone number was not on it. I look Forward to hearing back from you all to see if there is something that can be done about it.

So far customer service at Vistaprint has been no help.

I purchase a car magnet which do not display my complete phone number on it. The car door magnet should have the same information the cards have on them. I have already registered my feedback with support and have not received a response yet.

This is my second complaint.

I had ordered cards and marketing materials with no issues with vistaprint, but after I took up their "free 30 day trial" for websites within 2 days I started having successive, constant debits off my card almost like an attack that I had to have my card shut off. I could not reach anyone.

I never knew when the next charge would strike and for how much. , and even now I won't even return to buy anything, I don't trust them so naively with my financial information.

No seriously what's the deal with vistaprint. Why in the world would anybody want to print business cards anymore! I will say that I have used them for a few card packages and was pleased with the quality once they got the order right.

However there is not really any help or QA process throughout. I ordered a set of several thousand business cards from vistaprint and they came to my house only to discover that they were printed on the wrong side. One side was glossy and the other side had the contact info, it was backwards.

I had to send them back in, not to mention they misspelled "phne number".