Linksys Customer Service
Rated 1.67 of 5 Stars
Based on 6 Complaints

Contact Linksys Corporate

Toll free phone number: 1-800-326-7114

Linksys is a subsidiary of Belkin since 2013. Linksys supplies routers, Ethernet, wireless video cameras and network storage. In 2013 revenues were reported as over US360 million with over 700 employees. It was founded in 1988 by Victor and Janie Tsao.

You will find support information here. For Technical Support call either 1-800-326-7114 or 1-800-546-5797. To address a letter to CEO, Chet Pipkin, use Linksys, 121 Theory Drive, Irvine, CA 92617. Corporate office may be reached at 949-270-8500.

Linksys WRT54GL is still popular in 2016 and other successful products include: WRT1900ACS Router, RE7000WiFi Range Extender, WRT3200ACM and WUSB6100M WiFi Micro Adapter. Facebook and Twitter presence may provide extra tech support.


Experienced poor service? File a complaint here!

Linksys Contact Information

Report complaints to corporate and get satisfaction

  • Linksys headquarters address

    • 170 West Tasman Drive
    • San Jose
    • CA 95134
  • Company website

  • 1-800 phone number

    1-800-326-7114
  • Better Business Bureau rating

    A-
  • Customer service hours

    24 hours a day

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Top Linksys Complaints

Browse more than 6 reviews submitted so far

20

I have constant issues with my router. I have spent 4.5 hours on hold today waiting for customer service to fix it and they disconnect the call every time I finally get through.

20

I called for help connecting an extender I’ve been using for a little over a year. After 40 min waiting someone answers rudely and we begin the process. We were almost half way through reconnecting my extender to my new router where I mentioned that I enjoyed the extender and we just got a new router. Then she tells me she can’t help me anymore because I’ve been using it for over a year and wanted to charge me FORTY DOLLARS to stay on the phone with tech support. She gave me an attitude the whole time. Disgusting.

20

purchased a manufacturer refurbished product from online retailer i read that this product was under 90 warranty and support. i call 3 times to your support center, first call technical support (philippine associate) tells me to do the following. reboot my pc. i do that and nothing. she says if that fails then to hit the reset button. nothing. this is after im told they will honor 90 day support even though the warranty has run out from an online purchase 8 days go. second call : bad cell connection to the PHILIPPPINES> wonder why...may the earthquake. i hang up and i call back again and am told that 1. not under warranty. 2. they need all the information including serial number which the prior call confirmed to me. ok fine. i do that. then she says the warranty is expired this time. SO EVEN IF IT IS EXPIRED, THEY CANNOT COMMUNICATE ADEQUATELY TO HANDLE ANY TECHNICAL ISSUES EVEN IF I AM WILLING TO PAY FOR THEM!

AND BY THE WAY, I AM GOING TO MAKE THIS COMPANY'S LIFE AS MISERABLE AS IT MADE ME. IT WILL BE POSTED ALL OVER SOCIAL MEDIA. YOUR PRODUCT IS TERRIBLE YOUR SUPPORT IS WORSE.

20

called to get help with ac750boost and the next thing I know they want more money to fix my problem what a joke

40

Had a Linksys modem but it crapped out and bought a new one. I can't register my modem properly because I don't have a computer. The Linksys customer service rep and supervisor I called on the phone are stupid. They keep telling to use a admin password but it doesn't work. I have been on the phone for over an hour and still trying to get through to someone who might know what they are doing but I doubt it. Horrible.

80

Wireless internet performance at great speed is what defines Linksys. I have been using this for quite some time now and I find it of great use. Linksys has great Wi-Fi range and excellent data rates, and supports add-on storage with unsurpassed NAS performance. It boasts a cool retro design. If you just want to use the new router right out of the box, there's default settings printed on its underside that allow you to use it as soon as you have plugged it into power and connected its WAN port into an Internet source, such as a broadband modem. Great performance by Linksys routers. I am totally pleased with the product and would continue using it as I have had no issues so far with it.

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