Fujitsu

I would give 0 stars if possible.

Where do I begin?

I sent my laptop out for repairs in mid April, with an estimated completion date in early may, which was good as I had finals coming up soon.

Well 2 months go by and no word from Fujitsu, no updates, and the estimated completion date remained the same throughout the process.

I checked on May 24 to see where it was, and the screen still said "estimated completion: May 15 2019".

Finally, I received my laptop back 2 days ago (June 11) only after I called them numerous times (to which they still gave no answers) and finally had to have my college call them to figure out what's going on.

I get my laptop back, and it's running EXTREMELY slow, so I called tech support and they told me to update the drivers and it should be fine.

I updated…

dear sir I have given my Fujitsu scanner model no 7160 and def serial no.

A33AG23405 to your service provider Accel frontline ltd Chennai on 27-04-2019.but still they are not giving any proper response. also I tried to call on 04442994280 but no one picks the phone.

Please let me know what should I do.

My name is Ilir Gjocaj, film producer and archivist from Kosovo.

IN 2016/2017 It has been sold to us a broken LTO drive (Fujitsu LTO-6 Desk Top Model (RoHS7) from Macedonian Fujitsu reseller SETRA DOOEL, Skopje, Macedonia, together with a Celsius Xeon desktop, 5 LTO tapes, and a video projector.

Because we couldn’t use the LTO drive during that year (the budget of 2016 went on purchasing the tech and on only in 2017 we use the budget to digitize our film stock) this year we found out that the LTO drive is actually broken and the warranty expired.

As a matter of fact, it was very clear that the drive was sold used and broken since their repair department found a head pin with some tape inside, and that head pin it wasn’t ours, as we documented to them.

We only have the tapes we brought…

Sirs,

My particulars:Model: # AOU24RLB Serial # FRN011999 Installed on – 9/23/2016

Case# 68418/77368

Returned to have Compressor and 2 boards replaced We returned on 1/31/2018.

I have now been without heat for this house for over two months.

And your company has been simply awful and rude.

You did not give proper support to the repairmen from Haynes heating here in Cedartown and after a week of trying to help they had to take away the compressor unit in its entirety and send it back to you.

I was told to expect the unit back in a week or so.

That was over six weeks ago.

Since then you have been incredibly slow to repair the unit and even told Haynes that you were 'backlogged".

That is such a joke.

I was in equipment sales all of my life and if any of my firms could not repair…

I was purchased Fujitsu laptop on snap deal last year November, it has a warranty.

While I am using since last 6 months if I try to close the laptop it is very hard so one side corner back side it is started fractures.

I was busy with my laptop there is no service centre in my city so I did not complain.

But now the problem is very high so I complained but they are saying it was my fault but I have not done anything.

It is manufacture problem so please solve my problem here.

I am sending complaint ref no and laptop condition video file link and images also.

I have bought the Fujitsu Laptop for $899 and it is totall worthy the cost.

It has a very fast main processor and an anti-glare display.

It is designed for business use.

Comes pre-installed with Windows software.

Best laptop I have every had so far.

The battery life is amazing.

I am very impresssed with the overall performance of my Fujitsu Laptop.

With 2GB ram, it is more than adequate for my requirement.

I would recommend Fujitsu laptops to anyone looking for something decent to work on regular basis.

Hardware is of high quality and comes with Windows software.

Good product overall.

As a follow up question, has anyone had an issue with Fujitsu customer service?

I was curious, especially for American customers, if they had ever had to complain to the corporate offices in…