AVG Antivirus

Twice today their customer service hung up the phone when I complained. I have been double charged, they refused to refund the double charge. I got my refund through PayPal and now they have disconnected my AVG Tuneup whereas I have paid for it for the next two years.

In the email I received it suggests that I have a connection for the next two years but they are saying that it has been disconnected because they do not have the double charge. I have sent evidence from PayPal and from my bank account showing the double charge.

This is unacceptable, from the start their customer service has been unhelpful and rude hanging up.

My father in law has passed away and there is money owing to us on his account and you won’t release it to us as you keep saying you will email him which we can’t access and he is deceased and you will refund to his account which is closed. Really poor service no help keep reading from a script it’s disgusting

Billed twice for a renewal, which I had neither asked for nor scheduled as autopayment. Because it was past 30 days when I became aware of this, no refunds were issued.

No method to contact AVG customer complains from their website works

All I wanted to know when I talked to John# 09065852 was how much would it cost to get the complete coverage including everything for one year. 00 and some change. So I agreed. Then after the transaction is complete he tells me it will cost another bunch of money a year to cover hacking etc.

All along I just wanted some honasty! because of this dishonasty I told John I did not want to do business with him and that I wanted any money I paid to AVG. ( Why don't you just make your add simple..

) That way once it is paid for there are no more trap doors saying that I need to pay this much to get complete coverage when I thought and was told that I already did) Your marketing scheme is dishonast and misleeding. Now I compramised my credit card information with your rag tagged support team…

On the 9th of July last I tried to cancel the VPN renewal that was due on the 15th of July , I clicked on the unsubscribe space and thought that was it only now I find my renewal has been paid and I did not want to renew it. This came after experiencing a week of UI failing to load which was why I did not/was not able to cancel it sooner, however I shall make certain none of this happens again by canceling everything.I buy antivirus to prevent problems not create them.

I Have not used AVG - could not use my bank - even I have paid for this program therefore I immediately canceelled it Sunday 21st january

dkr 199 which I ask you to give me back. kind regard

Advise everyone to contact the Attorney Generals office and Better Business Bureau... total scam... purchased from store 2 weeks ago and today AVG shut off and sent a crazy message. How the hell does an antivirus shut itself off. Call tech support and they want to charge me $79 plus $129 if there is a problem with my computer. SCAM...

I will go back to Norton but am filing a formal complaint.

I went download the program and got notice to call tech support. The tech told themme that I have a lot of malware and other issues that's why it would not download. 00. I said I wasn't paying extra for it when I already paid for it.

I told him that ok download the cleaner and I would perform the cleaner myself and this is when he told me that the cleaner could not be downloaded and ran because of the same problem with downloading Ultimate. I was on the phone for over 2 hours.

I have previous versions of AVG SOFTWARE. 00 on something I cannot use. I bought it from Walmart. I am going to buy NORTON security software now.

have had troubles computer tried to re in stall avg anti virus for whitch have paif for not due new subscription 2019 manage tyo down load after log in my ac wasseeking help but as usual avg with arro-gent people who do not understand old 76yearpeople in trying to fet head around go herte go there just hang up on talk leaving frustrated pissed off ,have been usi0ng avg proudcts 2009 this is last strasw will bew lookin elsware/have been using anti virus tune up driver up dates ,not even worth 1 star with back up help need to understand seniors be more patient

99 THAT WAS CHARGED FROM MY DEBIT CARD THIS JANUARY! 1 DID NOT MAKE IT AND WAS REJECTED BUT REMAINED 'BLOCKED' ON MY CARD! THE OTHER ONE WENT THROUGH AND WAS INSTALLED CORRECTLY. 99 AS SOON AS POSSIBLE. THE PURCHASE WENT FOR CYNTHIA NICOLE MARTIJN MY CARD NUMBER IS: 4563 4903 0025 8153

I purchased AVG antivirus which claimed good for 3 PC’s / 2 years and AVG Performance unlimited devices / 2 years. I loaded the antivirus first on my PC running Windows XP then the Performance program. The first problem was the Performance software wiped out the paid version of antivirus and added the free version that can be obtained as a free download off the web.

Then I loaded the Performance software on a new PC running Windows 10 which gave me only a trial version of Performance and the free version of Antivirus. If I wasn’t mad enough, I am constantly barraged by popups wanting to sell me some other AVG program.

Needless to say, no more AVG products for me, free or paid for. I purchased a copy of IOLO System Mechanics Premium for my Windows 10 PC and now happy as a pig in s—t!

I am unable to remove AVG web tune up from my laptop. My laptop is left unprotected because i am afraid if i install conflicting software it may damage my system. Why is there no easy way to remove this software? PLEASE HELP!!

Used to run AVG free with no problems. But thought that it was better to upgrade so spent £34-99. What did I get? Nothing only a lot of "hassle" when I phoned to ask why my computer was still running only the free version.

Was told it would cost even more to run higher version. So beware AVG is a waste of money.

00 International fee for which I did not authorize. Spoke with a foreign rep (male) last week after calling the AVG customer service number who took all of my information about getting my funds put back into my bank account.

Today (2/24/16) AVG went ahead and put the charge through, overdrawing my checking account, causing hardship to my family (medications, etc for husband) who is disabled. I will be contacting the BBB, my bank and attorney. These thieves need to be put out of business.

Why has someone taken money out of my bank and payed for the AVG antivirus when i never gave permission to. Now you made me short of money. Next time ask if I want it before scamming me. Where is the AVG complaint line?

I need to report this so I can get a refund immediately.