John Grogan
I did not receive 1 of the 3 products I ordered (F8J207bt04-blk). A second product (F8W869dsC00-APL) was sold as if it would fit the Apple X. It does not fit the XR. I called customer service. They did not answer.
After 27 minutes, I hung up. Simultaneously I tried the customer service chat. After waiting several minutes, I was informed that my chat request had been cancelled, because no agents were available.