John Grogan
I did not receive 1 of the 3 products I ordered (F8J207bt04-blk).
A second product (F8W869dsC00-APL) was sold as if it would fit the Apple X.
It does not fit the XR.
I called customer service.
They did not answer.
After 27 minutes, I hung up.
Simultaneously I tried the customer service chat.
After waiting several minutes, I was informed that my chat request had been cancelled, because no agents were available.