John Lewis Customer Service
Rated 2.67 of 5 Stars
Based on 3 Complaints

Contact John Lewis Corporate

Toll free phone number: +44 (0)1698 54 54 54

Welcome to the John Lewis complaints department brought to you by HissingKitty. Experienced poor customer service? We make it easy to file a formal complaint against John Lewis online. Simply use our free form and your feedback will be instantly forwarded for review. Need to contact the John Lewis corporate office? We have the mailing address, phone number, and email address listed below.

Experienced poor service? File a complaint here!

John Lewis Contact Information

Report complaints to corporate and get satisfaction

  • John Lewis headquarters address

    • Selectapost 57
    • Sheffield
    • S97 3GL
  • Company website

  • 1-800 phone number

    +44 (0)1698 54 54 54
  • Better Business Bureau rating


  • Customer service hours

    24 hours a day

Browse reviews of other Online Shopping

Top John Lewis Complaints

Browse more than 3 reviews submitted so far


Telephoned your 0207 629 7711 number to ask a question about the availability of an electrical appliance as I could not see it online.
I encountered an endless menu of options before getting through to a woman who then gave me a premium rate number to ask my question. I mentioned to her that the menu had infuriated me, and so too had being referred on to a premium rate call line.
I subsequently made my purchase at another retailer this afternoon.
As a lifelong customer of John Lewis I was sorry to do this

Jasmine Pasch


How can I add a complaint about John Lewis?


From electrical to home appliances, baby and beauty products, toys and many more, John Lewis is the place to shop all your needs. I purchased few products out there and was very satisfied with their quality stuff. Great deal of discounts and sale going on where one can make the most out of it. I have always got a good response. I now have no hesitation in buying high value items from John Lewis because I sincerely believe there is no retailer better at dealing with such cost. Highly recommended to shop at John Lewis.

Have feedback for John Lewis?

Thanks for your feedback!

Sorry. Please try again later!