Drugstore.com Customer Service
Rated 3 of 5 Stars
Based on 4 Complaints

Contact Drugstore.com Corporate

Toll free phone number: 1-800-925-4733

Drugstore.com and Beauty.com were taken off the internet as of September 1, 2016. Walgreens Boots Alliance is the re-directed website. Walgreens has 8177 locations with over 5200 employees as of 2009. It’s GAAP Net Earnings for 2015 were US4.2 billion.

To reach someone about a Drugstore.com or Beauty.com purchase you will find help here. To reach Customer Relations for Walgreens call 1-800-925-4733. To contact Walgreens CEO, Stephano Pessina with a letter, address an envelop with: Customer Relations, Walgreen Corporation, 200 Wilmont Road, Deerfield, IL 60015.  Further Walgreens assistance will be found here.

With helpful mobile/android apps for prescription service, text notification, mobile messaging, TV products, photo products, medical care and equipment Walgreens is at the corner of “healthy and happy”. Balance Rewards for every 5000 points=$5.00 savings is a plus. Social support for Walgreens is found on Facebook and Twitter

Experienced poor service? File a complaint here!

Drugstore.com Contact Information

Report complaints to corporate and get satisfaction

  • Drugstore.com headquarters address

    • 200 Wilmont Road, Deerfield, IL 60015
  • Company website

  • 1-800 phone number

  • Better Business Bureau rating

  • Customer service hours

    8am-5pm, Monday-Friday CST

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Top Drugstore.com Complaints

Browse more than 4 reviews submitted so far


I have placed an order on September 24, 2016 .I was told they would honor any returns that was placed before September 30th There are 2 items that I need to return. I've been calling them since and could not get through. Now they are shut down. Please help! Here is a copy of my receipt.

Greetings from drugstore.com -- the uncommon drugstore. This e-mail is to notify you that your order is now complete.

1 Olay Total Effects 7 in One Pore Minimizing CC Cream, Light to Medium - 1.7 fl oz $18.99
1 Olay Total Effects Night Firming Cream for Face & Neck - 1.7 fl oz $18.99
1 Olay Smooth Finish Facial Hair Removal Duo, Medium to Coarse Hair - 1 kit $24.99
1 Olay Regenerist Micro-Sculpting Face Cream Moisturizer - 1.7 oz $12.00
1 Olay Age Defying Classic Eye Gel, Fragrance-Free, Color-Free - .5 oz $10.49

In the case that this portion of your order results in multiple shipments, all shipments will be delivered using the shipping method listed above. To view further details about this or any other order you have placed with us, go to the Orders section in the Your Account area of drugstore.com, here: Order Status. Thank you for shopping at drugstore.com.


I have been trying to reach Drugstore.com customer service. Every time I am transferred to the operator the call drops after one ring. I called the corporate headquarters 17 times to complain and still no answer.


It's difficult for me to think about buying drugs online when all you hear are complaints about incorrect perscriptions and disclaimers and warnings. Has anyone read any unbiased reviews of good places online to buy medicine?


Bought household items, personal care and some baby products from drugstore.com. I love the kind of products they sell out there. I purchased some personal health care stuff and found the product of good quality. There are some great discounts on the website which is worth the shopping. Every purchase earn a credit for the next shopping. 20% off on the allergy and sinus store which helps people like me who want to purchase stuff on medicines. Great shopping experience on Drugstore.com.

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