Cadence Bank Customer Service
Rated 2.33 of 5 Stars
Based on 6 Complaints

Contact Cadence Bank Corporate

Toll free phone number: 1-800-636-7622

The Cadence Bank was established in 1836 and had a long and distinguished history in the banking industry. Cadence Bank is a locally owned and operated financial institution in Starkville, Mississippi, that provides a wide range of personal and business credit facilities. With 99 locations throughout Alabama, Florida, Georgia, Mississippi, Tennessee and Texas, Cadence Bank is a United States-based bank Located in Atlanta, Georgia. The bank's based in Birmingham, Alabama. Cadence Bancorporation, a bank holding company, based in Houston, Texas, has the majority stake in the subsidiary. The Cadence Bank Amphitheatre in Atlanta bears the bank's name, which it holds the rights.


Experienced poor service? File a complaint here!

Cadence Bank Contact Information

Report complaints to corporate and get satisfaction

  • Cadence Bank headquarters address

    • 2100 3rd Ave N, Birmingham, AL 35203-3371
    • Birmingham
    • AL 35203
    • United States
  • Company website

  • 1-800 phone number

    1-800-636-7622
  • Better Business Bureau rating

    A+
  • Customer service hours

    24 hours a day

Browse reviews of other Banks



Top Cadence Bank Complaints

Browse more than 6 reviews submitted so far

20

This is bullshit I know there not going to see this but I have called fukcing 6 times today and was told all 6 times oh the credit card is no longer going to be flagged and its still flagged yet every fucking time there stupid guy on the phone are you still trying to do this 10 dollar card. Not anymore made me look like a dumb ass in front of my date cause I thought my card worked. You dumb fucking pieces of shit

100

This is not a complaint. I left home today with 4 errands to run, one of which was going by your branch on Atlanta Highway, Montgomery, Al. I came home with 3 of the errands unfulfilled because of total lack of service these 3 entities. . The only exception was my bank transactions. The ladies in that branch are wonderful. They are friendly and they are accurate. They make my banking experience a pleasure. I am yet to have a bad experience in that branch. I highly commend the 2 tellers, as well the other personnel. Ken Gardner

20

My wife works at the Barnes crossing branch I. Tupelo Mississippi....she is being racially discriminated against and has no one to turn to ..her co worker is friends with branch manager and head teller and no matter what everything is blamed on my wife or is lied on ....she has tried to get help but nothing helps nor has anything even close to being done to resolve the issue...can you please get us into contact with the proper managochannel to get this issue resolved

20

The commercial checking account 14157903 belongs to my fiancé Kim Allen the account name is gamma construction company. Kim has been held in the country of turkey against her will for over a year. She called cadence Bank routing number 062206295 requested they send a check number 68906 to me Doug Dusenbery for $10,000 to help her get home. Date of check 9-6-2022 . While talking to one of the woman about the money the
woman told her she wanted a cut or percentage of the $10,000. to send the check. I think that is it extortion and that is wrong of your bank to request a percentage.
I receive the check for $9082.10 I assume the woman got her unauthorized cut. I deposit it in my bank account
Bank of Holly Springs. A few days later I withdrawn the funds and send it to Kim. I
Day or two after that my bank sends a letter and said the check is no good. I know the check is good bc I know how much money is in the account. Now my bank is ready to put me in jail for passing a bad check. I am Seriously overdrawn and have no way to cover that amount. I know the balance is over $789,000 in the Gamma account. Your bank would not have even send the check if there was no money that account. I need you to re-issue that check and send it to me because I am in trouble with my bank for no reason except your poor bank management. When my fiancé gets home we will be moving our funds From cadence Bank to another bank.

20

The commercial checking account 14157903 belongs to my fiancé Kim Allen the account name is gamma construction company. Kim has been held in the country of turkey against her will for over a year. She called cadence Bank routing number 062206295 requested they send a check number 68906 to me Doug Dusenbery for $10,000 to help her get home. Date of check 9-6-2022 . While talking to one of the woman about the money the
woman told her she wanted a cut or percentage of the $10,000. to send the check. I think that is it extortion and that is wrong of your bank to request a percentage.
I receive the check for $9082.10 I assume the woman got her unauthorized cut. I deposit it in my bank account
Bank of Holly Springs. A few days later I withdrawn the funds and send it to Kim. I
Day or two after that my bank sends a letter and said the check is no good. I know the check is good bc I know how much money is in the account. Now my bank is ready to put me in jail for passing a bad check. I am Seriously overdrawn and have no way to cover that amount. I know the balance is over $789,000 in the Gamma account. Your bank would not have even send the check if there was no money that account. I need you to re-issue that check and send it to me because I am in trouble with my bank for no reason except your poor bank management. When my fiancé gets home we will be moving our funds From cadence Bank to another bank.
I am also talking to my attorney to see if I should file a lawsuit. I have contacted Jackson Mississippi and going to file a complaint against your bank with the DBCF.

Doug Dusenbery
73 Bunny Ridge Cv.
Red Banks, Ms 38661
662 216-2947

I will be waiting for a call from Cadence Bank very soon.

100

Great

Have feedback for Cadence Bank?

Thanks for your feedback!

Sorry. Please try again later!