Ameris Bancorp logo

Ameris Bancorp

5.0
2 complaints

Address

2627 Dawson Rd, Albany, GA 31707-1608, Albany, GA, 31707

Customer experienced significant overdraft fees due to discrepancies between the mobile app and website portal, with the app showing inaccurate real-time balance information. Branch staff's condescending response to legitimate concerns further frustrated the customer instead of resolving the underlying technical issue.

Generated 6 days ago

Common Issues

50% (1)
mobile appnot accuratereal time
30% (1)
overdraft fees600negative
15% (0)
website portalappwebsite showed
5% (0)
branchexplain it awaypissed me off

Complaints

Ameris Bancorp logo

Robert Wubker

Apr 7, 2023
0

Ameris Bank Mobile app is not accurate and as "real time" as they claim. I've been relying on the Android app, found I had well over 600 in overdraft fees over, almost a 3 month timeframe. When I started comparing the website portal vs the app ..

the website showed charges that were made when the account was in the negative... where my app showed positive balance. The branch tried to explain it away and tried to educate me on how to balance a checking account, just pissed me off more I'm pulling all my money out, going elsewhere.

Sad thing is, I've been a customer for about 12 years. I'm disgusted with their practices.