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Woolworths

690 complaints

Address

GPO box 4535, Sydney, 2001

Complaints

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Anonymous

Feb 16, 2015
0

In september 2012 I enquired about pet insurance and subsequently received an email adv ising that if I applied for insurance on line I would receive a $50 gift voucher within 60 days of policy being effected. I subsequently took up the offer.

At the expiration of 60 days in October 2012 I rang Woolworths and was advised that the gift certificate was being sent. Another month passed and I was told that there was a problem with their system and they could not indicate when the gift certificate would be available and they again acknowledged that the $50 gift certificate would be available as soon as their system was corrected. On 24th January 2013 (some 3 months after the gift certificate was due to be sent) I received a gift certificate for $25.

I have since made complaints to Woolworths…

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Anonymous

Feb 16, 2015
0

On the 12th January I purchased a punnett of rasberries that cost just over $7 ( I cant recall the exact price) from Woolies Racecourse Rd Ascot, Qld 4007. I checked they looked ok and then purchased them, declining the receipt when offered it at the register.

Upon opening the packet that night to use in some cooking I found them to be full of mould in the middle layer, I couldnt have seen this from the top. Needless to say, I had to throw them out and not having got a receipt for their purchase, I felt it pointless to return them to the store.

I do frequent at this store as I work locally and just wanted to point this out and convey my disappointment. Berries are a luxury item on our shopping list and I was left thoroughly unimpressed that you are selling fruit clearly past it's use by…

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Anonymous

Feb 16, 2015
0

I have lived in Caloundra all my life, I have shopped at coundra woolworths since it has opened. I am a pensioner and for the last few years have treated myself to very nice salmon from the deli once a week.

I have had the most uncomfortable and upseting experience from one of the sales people. I have been told that this woman is deli manager. She has become rude and it is all too much to serve me because it seems to me she finds it all too hard.

She doesn't hide the fact and always makes me feel as though I am too much trouble. Yes I am specific in what I want after all I am paying for it and I really don't ask too much. I have never had any trouble with anyone serving me except her.

More than one or twice it is every time. Today I went in and left without the rest of my shopping…

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Anonymous

Feb 16, 2015
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We to get milk at my local woolworths service station in geraldton WA at 8:30 pm on 22/01/2013. It was marked on special for$2 for 2 ltrs. The girl wanted me to pay the full price. When I told her it was on special she said just pay the fu#*en money I have just about had enough of this f**#n job.

With her friends all hanging around the counter I just walked out. Very discussed. The girl was working by her self.

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Anonymous

Feb 16, 2015
0

Went you woolworths in boval qld 4305 twice in the last fours days and found that some of there. Staff are unprofessional and full of shit the first time was friut and veg who lied to me as I was told they had run out of product but when I went back there was plentlt on the shelf.

The second time was fresh Milk the area was unclean with milk products everywhere but where there should have been when I was for a product again I was told they were out of but this time your employee laughed at me and thought it was a great joke.

And again I went back next day and there was stock on the shelf as I woolworths is my closeset store I won't be returning back there I would now prefer driving to Coles it's just down the road about five Klms rather than deal with people that treat you like sub…

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Anonymous

Feb 16, 2015
0

I just went to woolworths Legana ( 1pm 19/3/13) and purchased some brie cheese for my daughter, not sure if it was the correct one i told the cashier that I would need my reciept incase it was the wrong one. when i took it back yo my daughters house ( 5 mins away) it was the wrong one.

So I returned it to the supermarket. I was met at the front counter by the front end manager she proceded to tell me that i was not suposed to return cheese that it was a new law, when I told her that I was not aware of this law and that I had mentioned that I may need to return it to the cashier and I still was not told about this law she picked the cheese up and threw it across the kiosk area and into the bin. Her atitude was extremly condescending and rude.

No where in the supermarket does it state this…

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Anonymous

Feb 16, 2015
0

I am working in Woolworths on checkout as a part time employee.I want to do complaint about one of my supervisor his name is KUMAR.Yesterday(31/10/11) he start yelling and abused me in front of my customer and colleagues.If you want check you can see on the cameras its around 6.56pm.Its very shameful behavior by a supervisor,and its not a first time.I talk with another managers about that but nothing changes.Before one of my colleague complaint about his rude behavior before. He is friendly with some of employees and he never put them on full service.

I think its not good for other employees too. I want to let you know what happened yesterday,he told me to open the checkout and by mistake i opened another one and he start shouting and abusing me from the service desk in the front of…

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Anonymous

Feb 16, 2015
0

Hiya, i was at the cherry st werribee store today and went to the deli to order shaved chicken meat and there was none left i asked the lady that was serving me (amy) if she could cut me some more she rolled her eyes and was very rude, i asked her im sorry if im making u work but aint that what ur here for and she rolled her eyes again.

I asked the other lady behined the counter how i go about complaining about how amy treated me and she just looked at me and told amy dont worry there was nothing i could do (so another rude person but prob the worst of all as she ignored me), i spend alot of money in ur store and thort it was appalling as i help pay their wages, i reported it to the store manager to my horror i pretty much got told it out of his hands, what kind of customer service are u…

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Anonymous

Feb 16, 2015
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I purchased 2 cooked chickens from your Springwood Store in Queensland witch had been advertised as buy 2 for $20.00. This promotion was advertised and also signage was on your hot chicken carousel. I always check my dockets though sometimes not for a few days. On checking my docket I noticed that I had been charged $10.50 for each chicken. I went back to the store with my docket and the young lady who I spoke to went and asked the ladies in the deli and they said they couldnt recall the promotion (must admit this was now about 2 weeks later).

I then said I was going to do some more shopping and If she could talk to the duty manager. When I returned I was told that all they could do was refund me $1 the difference between 2 for $20.00 and the $21.00 that I had paid. I then said that I…

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Anonymous

Feb 16, 2015
0

On Thursday29 November 2012 around lunch time I exited woolworths check out I observed a staff member on the phone with about 8 persons waiting to be served cigerettes. I got on the end of the que staffperson then served 4 people then walked away leaving customers waiting in line.

I have experienced this lady many years ago when a I asked her to put extra staff on the busy checkouts and was rudley shrugged off. Staff memer is long term been there many years does not wear a name tag is blond short and large.

Can you train this peron how to do her job in a friendly happy mannor or perhaps put her on store room duties away from customers she is truly obnoxious.

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Anonymous

Feb 16, 2015
0

00 when i went to sort it out it took them 20 mins to sort out. the manager was rude tony was his name i think and the girl name kristy??? was on the service desk that day. was extremly rude saying i had the attitude i was upset cause it took so long there was no appology or ny thing i got a refund but that does not excuse the shitty customer service they provided that day just reminded me y i dont shop at woolworths.

95 wish i went there

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Anonymous

Feb 16, 2015
0

I received an email from Woolworths wishing me a happy birthday and advising to activate my 10 cent a litre fuel saving offer before shopping at one of the three named stores to redeem the offer, to which I did. On January 2 nd at approximately 5:30 - 6 pm, I attended the Woolworths petrol station on kooringal road in Wagga Wagga and filed up with fuel to return to Canberra and when I proceeded to pay for the fuel, I inquired to the young female attendant as to whether I could use the 10 cent per litre voucher that was on my rewards card. She promptly advised me that Woolworths do not give 10 cent vouchers. I explained to her I received it from your company for my birthday. She again advised me that Woolworths do not do this.

I politely asked her if she could check on my rewards card, at…

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Anonymous

Feb 16, 2015
0

I have come to a stage where I have no where to go anymore. After phoning and e-mailing and faxing proof op payment to woolworth constrantly for the past year, they sill treaten to hand me over, or maybe already did.

It has now come to a stage where I have overpaid my account and still no luck. People working in the account department don't even respond to e-mails, and never phone back or follow up. I can provide name for these people.

They are even to incompotent to check between only 2 accounts in the payment was made. I have been paying woolworths in the sam account for over 4 years, and all off a sudden the payment doesn't reflect on their system.

Absolutely unacceptable to say the least. Further I have send them prove of payment multiple times, and haven't received any response. They…

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Anonymous

Feb 16, 2015
0

Safeway Liquor at Bannockburn today 11th November, early this afternoon went to pick up some groceries and then went to the Liquor shop to buy two bottles of alcohol, had my 17 year old son with me & he helped me carried the bottles over to the counter. placed them on the counter stepped away & the cashier said something to him & he said about Mum's paying.

She then proceeded with wanting his ID & I said that they're not his he's just helping me carring them over to the counter. Longstory short at the end I said to cancelled the transaction & I'll go back in line to re-purchase them on my own.

And was told that I was not allowed to purchase at all but could come back tomorrow!!!!! Doesn't make sense at all....

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Anonymous

Feb 16, 2015
0

kindest regrds suzette mitchell

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Anonymous

Feb 16, 2015
0

The service at Woolworths in Sydney is worsening. At the most, there are a maximum of two check outs opened and most of the time, only one check out at which frequently there is no operator present! Very often I have to wait for a long time at a till where the light is on and where there is no person attending it. This is appalling. I've asked one of the staff to send someone over to attend the unattended register, and I was dissmisively and rudely told to go to the self-serve check-outs. Often there is long waiting time to get served. Many of the employees are not customer friendly and some are impolite. I have been very frequently upset and inconvenienced by this very poor service.

It is imperative to have an adequate number of people serving (an increase in this case) with efficiency…

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Anonymous

Feb 16, 2015
0

Dear Sir,

I am writing to register my disappoint at the Customer Service available at the Livingston Woolworths in Perth WA. This is not the first time that I have provided feedback on this issue. It seems that this subject is not being communicated to the responsible Store Manager with an expectation that things need to improve.

For quite a period of time now this store has lacked sufficient staffing levels in store at peak periods. Quite regularly on a Thursday night there is only 3 or 4 individual checkouts open. Staff are not available to serve in the deli area, and the staff in that area are so busy attending to chores such as washing / cleaning up that they quite regularly leave customer standing at the counter waiting to be served.

To add to this issue is the stock fill that is…

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Anonymous

Feb 16, 2015
0

My daughter bought me some panties from Woolworths on Wednesday 31 October. Two panties were bikini style which I do not wear at all. My daughter is obviously not aware of my preferences. I went to the same Woolworth on Friday the 2nd October to ask if I can change it for a full fit panties.

The lady behind the counter said she would like to help me but her manager will have to authorize it. Lerato the manager on duty of the customer care then came on the scene. She had a total unwillingness to assist me and just said it is company policy not to exchange underwear.

I can understand such policies but my problem is that any one with a bit of common sense can differentiate between underwear that's been worn and those that was not. Those panties were just as it was bought in the parcel with…

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Anonymous

Feb 16, 2015
0

I don't think that's very professional and wouldn't u like to improve your business to be the best. And Secondly, trying to buy a lighter at your macqurie pk outlet proved to be very difficult because your staff couldn't keep up with business (even though they have time to stand there talking to each other).

And after going up to a register and asking if I could buy a lighter there, they decided to laugh at me and say I'll have to line up for cigarettes, I told them I don't want any tobacco I just need a lighter. I dont see the reason to line up half an hour for a lighter just because your staff is Imcompetant.

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Anonymous

Feb 16, 2015
0

I am disgusted at the amount of money I pay for your so called fresh food, for it either to be shocking the day I buy it, or for it to look okay in the shop and then the next day it is rotten. Yesterday I bought a few bananas, and went to eat one today, only to find it was all mushy and rotten (even though it had been firm the day before).

It took less than 24 hours for it to be rotten. This is not the first time. I buy lettuce very regularly, and every single time, the price is ridiculously high, and the lettuce is tiny!!! once you take away the bitter leaves of the lettuce, hardly anything is left.

I cannot believe it costs that much for the tiny vegetable. Another fruit I am very displeased about is the apples. For months pink lady apples were terrible and bruised and flavourless! I…

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Anonymous

Feb 16, 2015
0

My wife ordered soup which was delivered to out table without a spoon. I asked the waiter where the spoon was, and he responded, "sorry sir, we have no spoons". There we were, sitting with a bowl of soup (not a mug) and not knowing what to do.

Pathetic - that's the only way I can describe our experience at the Main Road, Sea Point Woolworths Cafe at 11h00 this morning. I was so taken aback that I approached the manager who apologised but confirmed they didn't have spoons.

Minutes later, the waiter came out running and offered a teaspoon. Soup with a teaspoon? The "bread basket" we ordered was 3 slices toast, no butter and no jams, just 3 dry pieces of toast! The Red cappuccino came cold after I specifically requested it to be extra hot.

After a long wait for sweetener, I found the…

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Anonymous

Feb 16, 2015
0

15pm myself and my husband sat down to enjoy a meal at your woolworths coffee shop at Design quartes in JHB. the food was delicious as always but when paying the account strange events took place.

firstly the lady seated to my left complained that the waiters were busy in their own little discussion and took forever to see that she wanted the bill. When informing my waiter that we were going to pay by credit card he informed us that we need to go inside as the machine was out of use.

00 again i asked her for the bill as i wanted to see if all was correct, she then said that the waiter would print it. my husband accopanied the waiter to the computer where only then did he enter the food that we ordered.

my husband had to tell him what we had????? We own a restaurant and we know how the…

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Anonymous

Feb 16, 2015
0

To Woolworths, I wish to express my disgust with the saturation of your support to the idea of Halloween Day. My family made a visitation to one of your stores today and was shocked and scared by the over whelming visual horror of the grotesque marketing of Halloween.

This was displayed by props and staff. Your decision to support this has lost myself and my families support of your business. We will no longer be using your stores to purchase our supplies, as we feel that our children and we should not be subjected to this disgusting behaviour.

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Anonymous

Feb 16, 2015
0

I didnt get help at sandton woolworths. I wanted to exchange and Lebo told me that i cant, and she told me many reason why i cant. From her i asked her manager. Even her manager agreed to her. From the i went to fourways woolworths for the very something.

Their helped me very nice and warm. I wanna complain to Sandton woolworths why didnt they help me? why Lebo with her manager treated me bad? Is it because im black? Is it because im a soft talker? What do i have to do that Lebo and her manager treat me the same as the treat others?

Hope you will get back to me as soon as you can.

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Anonymous

Feb 16, 2015
0

We live in Rockingham and have the choice to shop at Coles or Woolworths.. We only shop at Woolworths if we have to,the reason being that whilst shopping we are constantly bombarded by staff using the PA system. I thought this idea went out in the seventies.

The volume must be turned to max as the sound is quite offensive to the ear. If the Pa has to be used I think staff should be trained to say whatever they need to in the shortest possible time without the need to repeat the message sometimes three times .

A soft pleasant voice is all that is needed and not a humdrum raucous outburst that I hear every time I shop at Woolworths. Don,t get me wrong we love Woolies but this problem needs to be addressed in order we can once again shop in peace.

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Anonymous

Feb 16, 2015
0

For many years I have shopped at Mawson in ACT and always had good friendly service. One lady in particular (Megan) on the checkout was always very friendly and accommodating whilst still working hard and efficiently. For some reason a few weeks back she would not communicate except to say Hello - she then took my bags and proceeded to put my groceries through.

I couldn't gain any conversation from her whatsoever (no personal issues were ever discussed always friendly day to day chit chat prior to this occasion) when I asked if she was okay she replied "I'm fine" and that was the end of the conversation. When I paid for my goods there was no goodbye - however I noticed on the eftpos machine it had on the screen "Try Contactless".

I had assumed this meant that the store was trying a less…

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Anonymous

Feb 16, 2015
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On Thursday the 17th of January I was shopping with my daughter in woolworths forrestfield west Australia. Which is not my normal shopping centre and I was appalled at the lady on cashier 9 by the name of cherry I think ,she was extremely rude and threw my shopping into my bags she was more interested in what was going on in the rest of the store than she was me.

I don't think she really wanted to be at work I have never encountered such rudeness from anyone in a shop before I was very disgusted its not giving the shop a very good reputation Regards Jenny corry

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Anonymous

Feb 16, 2015
0

Why? because her service attitude to me was always bad without reasonable reasons. And after I met her again at the counter at 16:50pm on the 3rd of Feb. 2013, I think that is enough!

First of all , she did not greet to me or ask me if I need help at all (I have been used to that). She was freezing me all the time, while I talked to her politely. " She did not reply. " I said 'yes'.

Then she finished the transation without saying anything even when I said a ' thank you' at the end. During the course, I felt really bad as if I was begging her to sell something to me. Every time I met her, she treated me rudely although I did nothing wrong.

" in a rude way. Most of the staff members are friendly but sometimes I really don't want to go shopping in that store because of her. I guess the…

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Anonymous

Feb 16, 2015
0

Today at 12.45pm I visited your Coburg store and I was most upset by the attitude of your deli staff who refused to serve me and the defensive attidtude of your assistant manager that did not understand the nature of my complaint and was defensive of his staff. Briefly, I took a number from the deli section and await service, the young girl called a number that I did not hear and I ask if she was using the number system, she said yes and asked what we wanted. I asked again if she was taking number and she said that she would not serve me because I was rude towards her. I said that I simply asked if she was using the number system at which time she turned around and walk-off refusing me service.

Another young girl took our order and I asked for the manager. He (named Richard) arrived and…

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Anonymous

Feb 16, 2015
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I am formally emailing you this complaint. I have lived in Coorparoo for 25 years, prior to you building the new Woolies at Coorparoo, we had the shops downstairs and the car park above, exactly where it is now. There are a couple of Swallow families that have been nesting in that same car park for years now and we've noticed recently that many of their Nest have been ripped down from the marks on the walls. What the hell is wrong with your managers? These little birds Have been nesting there since before you came along, they are not doing any damage! they return every year to the same Nest and bring up their babies?

My friend and I purchased a seed ball on Thursday and hung it up out of view to the public, for the mothers To eat, yet when I went back yesterday it has been taken down?…

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Anonymous

Feb 16, 2015
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I have been buying the triple decker chocolate dessert since Woolworths starting putting it out on the shelves. Lately I've been noticing that the "chocolate ganache" gets spreaded around to create the impression that it makes out a whole layer... after proper inspection... that's not the case.

I have tried and tested this... its a fact .. take the thing apart and you won't find any ganache in the middle. White chocolate is also mentioned on the description of the packaging. Nope.. sorry.. that's just cream you're looking at.

Lots of chocolate mousse, cream and a little of the cake at the bottom. Looking at this dessert from the outside it creates a different impression. 95 for 430g.

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Anonymous

Feb 16, 2015
0

I have just returned home after my 3rd visit to Woolworths kiama store were I have spent in excess of $230 so far this week. The store lacks any management expertise, is poorly staffed and overpriced in comparison to other Woolworths Stores.

Today as is usual only two major check outs open with large queques, empty trolleys left outside of cashier isles blocking exists ,also empty trolleys and steps left in grocery isles after shelf stacking and empty grocery sheleves in the dried fruit area. You need need to search for a plastic bag to put your goods into in the fruit and grocery area.

and it is also not unusual to have to go looking for a shopping basket after entering the store only to find a great stack of them left in the 8 items and under cashier area. I know that KIama residents…

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Anonymous

Feb 16, 2015
0

Perhaps this email could be onforwarded to the Cairns City Store manager for his perusal.

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Anonymous

Feb 16, 2015
0

I went into a woolworths store in sandton to return a cellphone that i bought on wednesday, i stood at the cellphone counter for more than 45minutes without any help, then i decided to go into the food market with my helper to get few things which i paid for, then back to the cellphone counter and made to wait another 40min, whilst the consultant was trying to get hold of a manager to authorise the exchange, as if that was not enough, my daughter started crying for her bottle, which i left few blocks from woolies, whilst i stood at the cellphone counter waiting to be assisted, i also had a chance to go men's dept to get a jacket for my cousin sister and

put it on top of my trolley of paid things amongst other things that my helper was still going to pay as soon as we knew how much credit…

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Anonymous

Feb 16, 2015
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I tried woolworths online shopping for the 1st time a few weeks ago, I received someone else's frozen food and someone else received mine, not a good first impression but the problem was rectified. A fe weeks after that I decided thatI would try the online shopping again, this time I received no frozen food at all, then I had to wait for delivery of my frozen food the next day.

I sent an email of complaint to woolwoths online and received an email stating that someone would respond to my complaint within 24 hours, well that was a week ago and still no response. What a bad let down of the woolworths name.

I am very disappointed, I will not ever again order my groceries through woolworths online, and after the lack of customer service, I now don't feel that woolworths deserves my business…

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Anonymous

Feb 16, 2015
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Hi there, I have ordered online with Woolworths yesterday which came in today and I have paid $140 in total (Order Number:4900948). I ordered ORGANIC Oranges, however the oranges I have received were NOT organic (and I still paid for the organic ones).

The strawberries were not fresh as we could even see the moulds on some of them. I also ordered MINI asparagus as I don't enjoy eating the large ones.

However, even though I didnt tick the subscribe boxes, I received the large ones. This is very frustrating as this is not the first time I'm having troubles with Woolworths online. I spend my time and money choosing the best stuff for me and my family online and the results are very disappointing.

I had to chuck the strawberries and the asparagus away and I believe this is not acceptable. I…

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Anonymous

Feb 16, 2015
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I am, or was, a dedicated woolworths shopper, every week for 25 years. I am disgusted, revolted and feel absolutely sick about the product I received yesterday from woolworths Alice springs. We were having people over for dinner And didn't hadhave enough fish so we popped into woolies Annd picked up $20 worth of flathead.

We got home, unwrapped it and got ready to cook. The smell of that fish stunk out the entire house, it was off, had yellow stuff growing in it and smelt so so badly. We returned it this morning and the staff just didn't care, the same fish is still in the deli window being sold, something that off could make people very very sick.

Needless to say I will think twice about shopping there again, and word of mouth spreads far in this town.

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Anonymous

Feb 16, 2015
0

Woolworths is not selling products during Ramadan. I wanted to buy good South Australian Wall nuts from the QLD Underwood woolworths store like we have done for many months but they do not stock them at the moment so i asked the produce manager why and his reply to me was because it is the end of Ramadan, so i said what the hell has that got to do with buying a good Australian product, i want to support our farmers here in Australia, so

he just shrugged his shoulders and walked off. As a result of that i will never shop their again and i will make sure alot of people are going to hear about this.

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Anonymous

Feb 16, 2015
0

I am totally disgusted with the Woolworth store at riverside Tasmania. I have shopped at this store location for the past 6 weeks now and every time i am unable to get a trolley to put my baby daughter in, to make shopping easier.

there are plenty of trolleys available at the riverside store, but the staff have them placed in-front of all the other trolley. making it impossible to get access to one. imagine trying to move ten or more normal trolleys just to get to the one you need .

(A baby seated trolley) in saying that, even asking for assistance is impossible in this store, because there is never any one around when you need help. I have stood at a counter where there was 2 staff members working.

they both knew I was there waiting to speak to some one. 5 minutes waiting I decided to…

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Anonymous

Feb 16, 2015
0

Regularly after buying milk from Cherrybrook Woolworths the product expires (goes sour) way before the 'best before' date. I have purchased milk from other stores now (coles WPH, and woolies thornleigh) and the problem goes away. So we dan safelyrule out storage and transport on my behalf.

(for the record, I put it in a cold bag and drive straight home) Last time I was at Woolies Cherrybrook I inpsected the milk again. When opening the freezer, I was surpirised to find itwas in fact not very cold at all.

In fact, I'd happily hang out in that temperature. The mlk carton in my hand was not cold either. To doube check f it was just me. I went and picked up some yoghurt from another section - nice and cold in my hand!

So the short of it is, the storage of Milk at Woolworths Cgerrybrook…

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Anonymous

Feb 16, 2015
0

I live in the Kimberly region of Western Australia. When my twins were six months I requested the store get in side by side seating trolley's. My twins have just turned 2 years old and although the store did get some side by side bassinet trolleys there have.

Even no seated trolleys as yet . I have brought this matter up with the last 4 managers and all assure me this will be rectified but as yet nothing has happeNed. I am not the only family with twins and know that this adds to the burden of shopping.

I have tried to use the side by side bassinets but most are. Token or the seat belts have been vandalised. I have taken to bringing my own safety clip to keep my children safe whilst using these trolleys but am not always lucky to find a double trolley.

This is an ongoing problem that…

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Anonymous

Feb 16, 2015
0

I have to say I am disappointed in Woolworths inverell I was in the there tonight getting s few odds and ends when I noticed one of there own employees that had just finished work by the looks of it was putting her entire shopping trolley Full of groceries through self serve... not until the end did one of the other employees cone to see if she needed a hand but the lady's own daughter came in and helped her out. But a thank you to joAnne the employee who did go over and help her out..

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Anonymous

Feb 16, 2015
0

Yesterday my grandson purchased a small packet of M&M's from our Woolworths Supermarket in Scottsdale, Tasmania. 69. 69 so I pointed out the sale price and without checking at the shelf the girl called a supervisor who said it had been scanning at the higher price all afternoon. 00.

" Not understanding I went up to the desk and ask why Woolworths had not honoured its scanning policy and was told that the Manager at the store has instructed checkout staff to not honour the policy if the buyer makes them aware of an overcharge at the register. Instead, the buyer must pay the higher price and actually leave the store, then return and ask for the policy to be implemented.

I pointed out that it didn't say that on the printed policy that was displayed at the desk and the person just…

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Anonymous

Feb 16, 2015
0

On the morning of 2 Dec 2012 on my way back from work I went into Woolies Riversquare branch to buy my groceries. I spent about 10-20 minutes picking various food items in the food market section of the store.

I then spent another few minutes waiting my turn to pay at the tillpoints. I paid for my groceries, packed them back into my trolley and walked torwards the door past the children clothing department. On my way a swimming trunk caught my eye which I took to clothing department cashiers, paid for it and left.

I walked out of the door past a security guard who as though as a second thought called me back into the store when I had walked about 5 steps away from the door and said 'someone' was coming to talk to me. Another security guard came and mumbled inaudibly about something in…

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Anonymous

Feb 16, 2015
0

15pm) I had visited one of your Woolworths shops at Rockdale, NSW which I do a lot of my groceries shopping at. I had chosen to use the self-serve as the lines for the check-out personal were extremely busy. I finished scanning my items in and had noticed that two of my items had not scanned up as per the special ticketed price.

I waited for the customer service lady who was helping others at the time. Once I had informed of her my predicament, she walked off and calls someone from the back to come up and asked if I was in a rush and I responded yes I need to pick up my partner.

She then processed remove my order from the machine and advise me to wait for someone to come from the back to clarify the price, stating they are extremely busy and need to push people…

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Anonymous

Feb 16, 2015
0

Purchased a woolworths brand of creamy potato bacon & egg salad from your cessnock store 5/10. As I was eating it tonight I bit into something hard. As I spat it out, on my finger there was a foreign object, black in colour, with similar texture to that of a small piece of wood.

I'm not sure what it is, I just thought I'd let whomever is responsible for that department aware of the problem as there may be similar complaints to mine.  

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Anonymous

Feb 16, 2015
0

2012. I was heading northbound from Campbelltown on Campbelltown road. I noticed a heavy woolworths truck on my rear vision mirror coming up fast (woolworth's logos are on each side of the cargo trailer all in green colour-it's a delivery tuck).

The truck was traveling on the left lane & was doing over the speed limit trying to overtake my vehicle. I was travelling at 80km/ph on the right lane as per speed limit sign. The left lane the truck was on was ending.

The right lane I was on merges onto M5. The woolworths truck was next to my vehicle & was trying to cut me off but the truck is so long that if he merged on the lane I was on that I would've been crushed!!

I had to take an evasive action by increasing my speed slightly to avoid getting crushed. His lane has ended on the…

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Anonymous

Feb 16, 2015
0

Hi we purchased two packets of roast chicken crinkle cut chips and inside the packet was plan flavoured chips. This is very disappointing from the Woolworth's select brand. Please advise what can be done to compensate me to correct this issue.

Best before date on packet: 01 Jun 13 307172 10:14

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Anonymous

Feb 16, 2015
0

I was in the store early Monday morning on my way to work and I noticed that one of the female employees in the front desk with blonde hair was very rude and abrupt towards another female employee. It was very unprofessional and made me feel uncomf0rtable while i was doing my shopping.

She has served me on numerous occassions and it seems to me like her attitude to her work is giving a negative vibe to the woolworths brand. Since this person is behind the front desk she should always look and act professional towards her employees and customers.

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Anonymous

Feb 16, 2015
0

To whom it may concern. I am not happy with the rewards as i am an interstate owner Driver. I always shop at Woolworhts or Safeways all around Australia lately i have picked up work going from Sydney to Hobart, Which i still classe Hobart as Australia.

When i was In Hobart i stoped at Woolworths on Sandy bay road and done some shoping when i got to the cash regierter the store manger served me Nannette served me i went to give her my everyday rewards card only to be told they are no good in Tasmanina this was such a disapointment i was under the understanding this could be used any werer in Austrtila so i left the store so dissapointed that when i need fuel i pulled up at a Woolworth Caltex filled up used my eeverydayrewards card no promblems why is this so or have i been told bulshite…

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