Woolworths

My local Woolworths supermarket at St Clair has recently undergone a makeover which I believe is a standard design for all of your stores.

The net result of this refurbishment for the customer has been one of confusion, frustration and anger.

The dropping of certain product lines while understandable in the competitive world is disappointing as many appear to have been local product.

The main concern from my perspective and many of the other customers is the ridiculous product placement.

Comments from other shoppers are less than complimentary when discussing the designers of the store layout

Once again I understand that product placement is something of an art-form for the savvy marketers but wandering up and down looking for a specific product is not an enjoyable shopping experience…

I was at your West Street Woolies store on the 15/01/2019 , I made a total purchase of 488.

85.

I bought LF CHOC pack of 4 milkshake on promotion .

When I got home my son had opened it and it was horribly spoilt.

I also tasted .

My concern is that this is not the first experience I had .

I purchased the chicken steaklets last week also on promotion and that was sour .

I purchase food items regularly at woolworths and im concerned as it seems like stuff that go on promo seem to have a defect.

Unfortunately I mislaid the till slip from last week items , but I do have the tillslip fot the pack of milkshakes .

I have been a customer with woolworths for years and I am very concerned now about the quality of goods sold.

I am a regular client at Woolworths Rondebosch, I love all the staff at the tills even the floor staff, but the problem I have is your Management, especially the Lady, she does not greet at all, not helpful either. it never was be like that before, you hardly see them on the floor.

Secondly , you never find what YOU LOOKING FOR, LIKE TODAY I WAS LOOKING FOR 6PACK HOTDOG ROLLS AND KEBABS, no stock it is Friday and the weekend.

Very disappointing.

My complaint is I purchased a cooked chicken from woolworths mount richmore yesterday 17/01 round 17.

00 hours and that was all we had for dinner when coming to dishing up the chicken was still bleeding inside and pink.

Which I then had to put into the oven as there was no other food to make.

I just feel this is unexceptable .

I love my woolworths chickens .

Anyhow think you should just check on your ovens or something. thanking you kindly

I spent about 3 minutes in woolworths tonight, (Casuarina woolworths, Darwin NT) walked in grabbed some oranges and bananas and quickly went to the self sevice cashier to pay.

As i was walking out i was stopped by the security guard and asked if he can look in my little bag.

I was quite insulted as they saw me walk inside (security was standing with 2 other woolworths staff) I said why? the security said again that he wanted to check my bag i refused and said that i was already out of the shop and told him to check the camera if they were suspicious of me.

I was upset as im a regular customer and not once has my bag been checked in woolworths.

Think there was a previous incident tonight as it was noisy before i walked into Woolworths. they think they can do that to any customer but all…

A month ago approx.

I spoke to the regular Manager about poor quality meat from Drysdale store Victoria.

I might ad I have been a happy customer for 40yrs until this pig of a manager NEEDS A REFRESHER COURSE IN PR.

THERE ARE NOW 3 Supermarkets in Drysdale now Id love to see an improvement THANKYOU.

I bought this packet of Bicarbonate Soda from Woolworths and weighed to use from the packet.

To my surprise the packet only contained 250g whereas it is clearly marked as containing 500g.

This is not expected from Woolworths !!!

I feel cheated and I don't know if I can trust Woolworths for other products.

Pickled fish... .not expired ...opened today ..tranferred to another dish ...found an awful looking peace of SOMETHING in it .......immediately placed it in a bottle bottle to freeze and kept the container ..fish is is now in my own container .

So revolted and horrified that I expect immediate attention please for you to collect and analyse what this foreign peace could be ( now frozen) .

Do you slso want the fish and your container ,.

I live nesr Valley centre ...

Jhb .

Cellphone 0828519701 MARLENE SHARPE

having problems with your "essentials sardines" in spring water. made in Thailand product inside is fine and ok its the crap packaging. so far every can I have opened the ring pull tab has snapped off before the can is fully opened. opens probably 1/3 to 1\4 and ring tab snaps off the can.

Please, do not sell Ben & Jerry ice cream who has been under intense scrutiny in the US as described by a reputated US consumer association.

Ben & Jerry have been found to lie consumers regarding their "quality ingredients" as they like to claim.

Sadly it is loaded with glyphosate as well as other unhealthy ones.

Read on the court evaluation: https://www.organicconsumers.org/press/organic-consumers-association-wins-motion-dismiss-case-against-unilever-owned-ben-jerrys Note: make sure you keep updated on imported products for protection against such unhealthy practices of farming and what those products are labelled with.

A employee at Northgate south Australia 5086 her name Sharon she was dispectful annoyed mean nasty not helpful didn't even want to help out me at all.

Every week I buy bananas from Woolworths Blue Route, when I want to use the banana after a day it all rotten inside, I have to throw the bananas away, very disappointed.

I was in the Woolworths Macquarie Fields store and purchased a wish gift card and asked for $5o.oo to be put on the card and asked for $190.

00 cash out.

The cashier mistakingly put $190.

00 on the gift card and gave me $190.

00 cash out.

I didn't realze the mistake tll I got home.

I rang the store and said I would bring it back the next day to have it fixed up to which the person on the phone said" that is a good idea as the service manager and store manager will be in and know what to do.

I returned today and the service manager had no idea what to do. "oh I will ring someone and find out what do" Then she said. "here you keep the card and I will see what I can do and I will let you know when I find out.

I was furious at this response as I needed a gift card and then had to…

I have been purchasing Vaalia "Natural" Yoghurt 900g tubs from Woolworths for years, but suddenly Woolworths no longer stocks it, only the sugar-added fruit versions.

Coles still sells the "natural" (plain, unsugared) variety, so the manufacturer still makes it.

Why then did Woolworths take the HEALTHIEST CHOICE off the supermarket shelf?

If you wish to boost your reputation as the healthy, so-called "fresh food people", it does you NO SERVICE in the public eye to stop stocking the healthiest yoghurt option for this old Australian supplier!

It may interest you that these days, I hear more and more the customer comment that "Oh, Woolworths only stocks what THEY want you to buy, which is not giving the customer real choice at all." Please consider re-stocking the healthiest version of…

Why is the quality of your meat department in the new Deey Why store poor and looks like it’s been there all day where The Mall with Tim the butcher it’s fabulous and why at Dee Why is the meat old and dry so disappointing and the butcher is too busy texting

Hi i have bought milk from my local woolworths and it was off I tried it 3 times with 2 different coffee's just to confirm it was the milk....

The milk is in date....

Thank you

On Sunday 6/01/2019 I went to shop at Woolworths at Mall@Carnival.

I was absolutely shocked to see how filthy the trolleys were.

There was not even any cleaning equipment to wipe them off.

PLEASE!

Food gets put into these trolleys.

This is unacceptible!!!!!

IYesterday I purchased a "250 gram" block of Woolworths Essentials unsalted butter at Woolworths Margate and when i weighed the product I had only received 219 grams.

Where I live in Mossman, NQ, we have one option to buy food, and that is in a Woolworths.

Since the megastore opened, all other small food retailers have closed, now we have no choice.

Our store is open at 6 am, so to avoid the crowds and/or use the only time you have available, this is when you shop.

At that time unfortunately, the bread isn't available in the bakery, the deli counter (meats) are still the leftovers from the day before, the deli counter (seafood) isn't stocked at all..zilch, nada!

The fruit and vegetable section, has not been restocked, so many items are missing.

One would have to question the wisdom of opening that early, if you are not going to staff adequately.

So this brings us to the crux, the fresh(?) produce.

I gave up buying stonefruit this year except for…

I am a very frequent customer of Woolworth Abbot Street but Also Smithfield.

I have had some rather very unpleasant dealings with a female employee at the Abbot Street shop, actually on December 27, 2018.

The 1st was when I asked at a cash counter if I could have a word with the manager.

The young girl serving me shrugged her shoulder, moved her head towards another female employee, she then whispered something in her ear.

The female employee came to me and her body language alone was hostile.

I asked if she was the manager and with a swift nod she acknowledged that.

I told her the reason; our daughter had done shopping for me from a list I had given her.

Emptying the shopping bags I found a packet of cigarettes on the bottom of the shopping bag.

We don't smoke in our house and she…

One the worst front end services I had took my own bag in self checkout and when I used it she said have to use a Woolworths bag in this area and to made it worst she looked in my bag took things out after I was done then put it back felt like my space was taken away from me , her name was Mellissa blonde person Upper Burnie in Tasmania … cant miss her she always talking to customers at self service instead giving people there space acting like being friendly very rude person … beware customers of this snake very fake at her job :(

My wife purchased Golden crumpets 6 pack bar code 9310043003014 Expiry date Jan 19 from BellPost store on Monday Dec 31st and when we went to use them on Jan 2nd they had already gone mouldy.

Considering the time from between date of purchase and date of use by I find this unacceptable by any standards.

I await a response.

Yours Brett Noonan.

Wonderful that Woolworths store were open on New Year's Day, however the staff never felt the same at Besonia , we went to shop for our holiday.

Decided to pop in and and have a quick breakfast, ground staff were great, however your kitchen staff and management where a no show waited for over nearly a hour , and to top it all got the incorrect breakfast the garnish was so old.... in my opinion it should just be a quick cake and coffee shop...... very poorly managed ....

i am sick to death of poor service and experience.

At 4:00 today I was shunted from one of the two (only) checkouts open to go to the express lane.

This was lengthy so I moved to the self serve area.

The machine rang up $5.

90 instead of $4.

50 for a rockmelon, as labelled.

The assistant couldn't have cared less until I left the till and checked the label leaving my things at the till.

The beans in your fresh food people shop were brown and discoloured.

The lettuces shabby and wilted.

It's so often like this.

I visited Woolworths Maryborough Qld this am to purchase $380.

00 worth of vouchers which are used as prizes for competitions in our Golf Club each week.

The person who served me clearly did not want to be saddled with the purchase of gift cards and made this painfully obvious, this is my experience each time I purchase gift cards at this store, some staff are just more rude than others.

I was not greeted and when purchase completed staff member said "There you go".

If this is such a problem should I take my business elsewhere?