Woolworths

Woolworths absolutely suck!! Online order delivered to wrong house, delivery driver dumps food on front stairs 2 houses up and forged a signature, woolies don't even offer to deliver the following day I had to go pick it up and I get home and something is missing from my order!!!

Speak with 4 diff woolies reps and not 1 apologises and only offers me a huge $15 credit and tells me a manger will call me first thing monday, that never happened I had to phone them to be told the last person i was talking to sent my msg to the wrong dept, finally a manager calls me this morning to rant n rave about human error and offer me a poxy $25 credit!!

I don't want credit dickhead cause I ain't shopping at woolies ever again!!! Anyone thinking of online shopping please do not use Woolworths!!! I want…

Today 17th January 2013, while shopping at Woolworths Ashmore (Gold Coast) I wanted to purchase several bottles of Home brand Mineral Water. The shelf was completely bare of both mineral water and soda water (homebrand) I asked one of the staff members to please check if there was any stock out the back. The young staff member returned and informed me that there was, however it was still on a pallet and that he would have to speak to his manager which he did and when both of them re-entered the store the young staff member told me that they were unable to put the stock out until later that night and that I could come back tomorrow and it would be on the shelf. Obviously I was not happy.

During this fantastic shopping experience the so called manager who I beleive goes by the name David…

I waited at the front desk of the Newcomb Village Woolworths supermarket for nearly 10 minutes waiting for change for the trolleys. When I was finally served the staff member said here have a token for the trolley. I told her nicely to take her token and proceeded to go down the road another 10 minutes to Coles.

A couple of weeks ago I approached the same front desk and the girl told me they weren't locked (why would I ask for change if they weren't locked) then she proceeded to tell me that the trolley boy was supposed to leave them unlocked and she carried on about it and then finally gave me change.

just give me the change so I can do my shopping. I REALLY DON'T CARE IF I DON'T RETURN THE TROLLEY AND GET MY TOKEN BACK!!!! Please leave the trolleys unlocked so us customers can easily…

Several times now I have gone to purchase bread from the bakery section of my local Woolworths store (Redbank Plains) and ALL of the white bread for sale was covered in sesame seeds. I am not alone when it comes to children not wanting to eat "seeds" on their bread.

It has been a huge inconveinence for myself but what is more concerning to me is that I don't think Woolworths in aware that we have a huge number of both children and adults in Australia with nut allergies and certain proteins in sesame seeds can trigger allergy symptoms related to a nut allergy.

I don't mind if you put sesame seeds on SOME loaves of bread but ALL white loaves is a bit of overkill and doesn't leave any option for those who dislike sesame seed or cannot consume them due to an allergy.

I bought a 10 pack of sundried tomato chicken kebabs from Woolworths and 1 whole stick was full of bones, cartilage, knuckles etc......absolutely disguisting as I was feeding it to my 3yr old who could have easily choked if I didn't spot it before cooking. Paying nearly $12 for a pack I expect good quality and not something u would not even feed your dog! Not happy at all and I definitely wont be purchasing them again and have second thoughts about purchasing any meat off of them now.

" I relied " well no that's why I'm taking it from here" she soon walked away, but there was so many people at the self serve I was so embarrassed! I felt like she accused me of something I'd never do and she didn't even apologize!

I love woolies and this has just turned me off completely.

My wife Mary received an offer by email 11th November titled "Mary, your first exclusive offer" Save 10cents per litre on fuel when you spend $30 or more this week. Offer ends Sunday 18 November". We spent $257.97 at Woolworths Gordon on the 17th split into 4 invoices. Her account was credited with 4 cents per litre. I queried why she wasn't credited with 10cents per litre. Today I called by phone and was eventually routed to a man. He was aggressive and rude.

First he didn't want to hear the reason for the complaint from me and only wanted to talk to Mary. After he had verified her account details he then talked to me. He wanted receipt details which I advised I didn't have as they are shredded after purchase items are checked and charges verified on our card which is normal. To cut a…

I shopped at Woolworths in Leanyer just last Wednesday. Usually on Wednseday evenings, I take what I don't need or what is defective that I bought throughout the week, and return it to the store for a full refund.

However, last Wednesday a lady by the name of Tso would not refund the items worth and called the customer service manager (A lady by the name of Palak). This "customer service" manager gave us a returns card with the amount: $10.

We had the store policy with us which said anything under $15 is refundable in cash, so asked her why we did not receive the amount in cash. We were told that this was all that could be done, so I said we would not be shopping here anymore.

The "Customer service manager" replied with "go, go and shop elsewhere" as we did not like what we heard, we…

I recently went shopping on the 21/11/2012 I purchased a recharge docket for my phone Vodaphone from the service desk. I then started shopping, I tried recharging whilst shopping but had no luck due to no mobile reception. While at the checkout I tried again even asking the lady if I was typing in the right number.

She informed me it would work better at the front of the store and I was typing in the right number. I went to the front of the store and stood just outside the door trying to recharge. After several efforts I noticed the recharge docket was for Virgin not Vodaphone so I went back in and talked to the lady at the service desk who had served me.

She was ready and waiting, no sir this is your mistake you said Virgin and you left the store so I cannot change it to Vodaphone store…

in December, just before Christmas, i was given a voucher to buy some new clothes. i bought 3 shirts. all three shirts have holes in the same place. initially i thought it was fish moths and i fumigated as well as put moth balls in my cupboard but nothing changed.

i also noticed not one other item of clothing had been affected, only the 3 shirts from woolworths. i have taken photos and will send them in with pleasure. you are also welcome to send an agent to my house to see the shirts and inspect all other items of clothing to prove my point.

this is obviously a problem with woolworths clothing and after spending R1000 on 3 Shirts i would like something done about it.

Friday 30 November 2012. I would like to bring to your attention my experience I had in Woolworths, Cape Gate store on Thursday 29 November, during my lunchtime. I slipped and landed on the floor in the centre of the Woolworths clothing section. When I wanted to get up using my hands, I noticed that the floor was wet. I looked around and noticed that the wet floorsign was not there.

Two of the staff were kind enough to help me up and were quite concerned. Another staff member Donovan suggested I complete a form and wanted to know If I needed a doctor and Woolworths would cover the costs. I declined at the time, as I was so embarrassed and was pressed for time. I headed towards the counter and while standing in the queue; I felt the pain in my leg. I asked the lady is she would please…

We waited in line at the bottle neck entrance to the Woolworths fuel station in Verner street, Goulburn and we attempted to buy deisel in our 200 litre capacity tank which was on the tray of our 1 ton ute. This was after specifically shopping at Woolworths supermarket in the market place and having to wait in line for 15 minutes prior to being served, because not all check outs were in operation! WHY ? This seems to be a regular occurrence within this store. [THE SECOND COMPLAINT]

Well aware that the discount docket reads 150 litres per Woolworths customer. The attendant refused to turn the pump on because she claims she was not allowed to authorise such a large amount of fuel to be purchased! We told her we had done this before without any problems and would stop at 150 litres, but she…

00 per pair. I immediately had to re-sew the hems. A week later a button fell off. A month later I had to return the one pair I had worn about 7 times as all the material had started to fray and was completely see-through, plus the seams had come undone.

I returned both pairs of pants and was reimbursed. A. I wore the top twice, and the knit started unravelling. 00 put her finger right through the garment. So if I hadnt already learnt I…

Woolies claims to have 1. Buy something and use your rewards card and get so much off DONT WE HAVE ENOUGH CARDS ALREADY and why do we need a card we are already shopping there???? This is discrimination as we dont want a card 2.

again discrimination the specials are only for families 3. every week for the past 3 weeks I have had to return because the price was incorrect or the item was not correctly put in.

i am a member at woolworth iv been working there for almost a year at first i was get 7 days a week that was great and comes Christmas and the store is trying to save money and guess who get no work casuals like me get NONE bit un fair dont you think i have to call different stores just so i can manage to to pay my bills and

now there saying the say thing iam too expensive cause iam on casuals rates now i have no work over Christmas and can't afford any thing thanks to woolworths, iv put in for a transfer at a petrol station cause iam over 18 and yet there not guaranteeing me hours cuaze i still coast to much iv applied for part time and full time but than i still have to wait till some one leave before i can get that position also i would like to stay with company but

how when iam not…

13, by Monday, I had no feedback from Woolworths. I sent an email to the email provided on their website to the financial services department, I have yet to receive any feedback from my email. I went into the store in Rondebosch and they put me through to the department.

When I spoke to the consultant over the phone she said that the application was denied as the previous card I had was on my maiden surname. She said they would sms me today to inform me of anything. I have yet to receive that.

I no longer want to open an account with Woolworths.

Woolworths in Carlswald midrand, i went to purchase some stuff on my Woolworths account so after selecting what items i wanted and was ready to cash by the till, the cashier asked me for my id document and said i needed it to purchase the stuff that i have taken,she caused a scene by calling the manager i was disgraced in fron of a numbet of people it made me feel like a thief, i am an existing Woolworths account holder and

i am going to cancell my account with them, dont getcme wrong guys the food and quality is good but the service is bad aspecially the Woolworths food store in Carlswald Midrand

On Monday I bought the schnitzel special. Some packets on special some not so changed the expensive packets. Then when leaving I saw on my slip that I was not charged the special price for the apples. I had to go back.

The cashier had a exhausted look on her face. I don't understand why so many prices are wrong. I never leave Woolworths without checking my slip as there are often wrong prices but never under charging.

ordered items received package with 2 invoices 1 with the items i received and 1 invoice saying following item to come seprately but never came. contacted customer services 7 times for them to keep asking me for same details now they tell me well signed for .yes i know they where signed for but still missing item and have invoice here to say other item to follow feel like i am being fobed off i would like to say that customer services is really shit and will never buy from you again

Typical Nutritional Information shows that the energy per 100g is 1000kj however per slice = 50kj. There is 7 slices per bag of which the total weight is 352g. This means that each slice weigh +- 50g each and therefore the total kj per slice is 500kj and not 50kj as stated on the Typical Nutritional Information.

I am on a low kj diet due to a cronic condition and always trust woolworths to ensure the correct information is stated on their Typical Nutritional Information. How can I now trust the information without having to double check your calculations. I demand an explination.

not sure if anything will happen with this but here goes. yesterday afternoon my wife and i were driving in the Palmerston area approaching a set of traffic lights at the University Chung-Wah intersection, there was a Woolworths van rego# CA44ZM in front of us and

he proceeded to go through a very obvious red light (was red for at least 15 seconds before he went through). and as if this wasnt bad enough we ended up passing him up the road (well worth going through the light) only to see him talking away on his mobile phone.

this is pretty disgraceful as he could have caused multiple accidents and was lucky that it was a Sunday and not during peak traffic times.

I have shopped at Woolworths Kiama for 27 years and will not go back again. I have discovered Aldi and a new Coles Store at Shellharbour which is an absolute delight to shop in. Your Kiama Store is dirty on the floor, especially the fruit and veg section and I am sick or walking around looking for plastic bags to put my fruit and veg into.

There are always people stacking shelves during shopping hours, who are polite and it isn't their fault, but they are always in the way when you want something. All us locals know it is one of the dearest stores in the State because you have a monopoly.

I have progressively become more and more disillusioned with this store and the state of it.

During September 2012, I took a jacket wich I had purchased in July 2012, which the seams were loosing to Woolworths. I was told that the jacket would be sent to the technical department. I had received no contact from Woolworths and called them myself to be told that there was no error and that I could collect my jacket.

I called the headoffice and was informed that under the reference i was given no jacket was given to them. I contacted Woolworths again as was told that they would see to it. I have now again contacted them and awaiting a response as to what has happened.

I have never received this type of service ever from Woolworths and am very disapointed.

Over the past two visits (I average $120 weekly in this store - over the past 5 years) the checkout has failed to recognise: 1. fruit on special for which I was charged full price - approx $3 more - 2. Reduced price mince because the original barcode for $6.67 was not covered and the new price of $5 did not register.

For 2 I did return to the store, was given a credit and allowed to take the mince for nil but it is never convenient to have to return! Furthermore I was told by the customer service rep who returned the money that I should be keeping an eye out at the check out so that these things didn't happen!

I have been shopping in Woolworths since I got married 42 years ago & over the years products have come & gone but usually with an explanation but not this time, I finally found a cereal I really like & after buying it for over two years all of a sudden I can't find it anywhere & no-one can tell me why.I do most of my shopping in Warwick Qld, I would like to see this cereal back on the shelf or at least a reason why it can't be.

Hi, I done my wedding registry with woolworths and one of the gifts I received was a large pyrex dish with a smaller one inside. I used the large one twice (which is supposed to be oven safe) when it cracked in the oven.

It was basically in half when I removed it. This is not the woolworths "quality" im used to. I have never really been disapointed with a product from woolworths which is why this came as such a suprize. I could not return it unfortunately either as I threw the dish away the same night not realising I could return it.

woolworths steaks and many of its fresh beef cuts taste disgustingly of fecal matter because the cattle are fed and raised in disgusting feedlots where the cattle have to eat and sleep and live in their own waste. When the cattle are slaughtered it is impossible to keep the meat free of the bacteria and fecal matter that the cattle are caked in. You can taste it in their beef because the cattle are living, breathing, eating and drinking in their own foul excrement and urine.

My last visit to Woolworth Carnegie Vic 3163 was so unpleasant and seen such unprofessional behaviour from one of the manager of the store . one of the employee was been embarrassed in front of all the customers and other employees . I am really sorry for the employee who"s been treated in this manner and works in so unhealthy atmosphere .

Manager name Gayle hill brick store Carnegie Woolworth Timing 7.10 pm Date Sunday 23/12/2012

For the first time on Sunday 5th may 2013 I used a kind of new trolley at Woolworths in Benmore (less deep than the standard ones). The front wheels of these new modern trolleys stick out further than the handle bars which is dangerous.

I turned quickly to get some vegetables and caught the front wheels. I went flying flat onto the floor and the trolley fell over too. I would advise Woolworths to re assess these trolleys or face the consequences of accident claims in the shops.

I am a regular Woolies foods customer, but recently whenever we buy a cooked chicken, my mother always get ill after eating the chicken. This hasn't happened once, but several times. We bought one recently, still have a receipt, and again he got I'll- that is why I took this initiative of writing to you.

What's really wrong with Woolies foods recently ??? Are we safe to even buy any kind of cooked food at any Woolies?

Hi I applied for a woolworthes credit card and I was informed that "the minimum credit criteria have not met " how ? They didn't request for my Payslip or what so ever I've had an existing account with woolies for years and they have a nerve to tell me the above I'm very disappointed

After many years of keeping quiet as a consumer I have finally decided to take action when things go wrong. I have tried to complain politely to the respective branches, but that is a whole story on its own. First I would like to say that your staffs attitude varies from branch to branch.

I travel for work with my hubby as this is all we can get, so I get to see many towns/countries, and branches of Woolworths. I have met some very polite and helpful staff and then there are the rotten apples. I think the worst attitude I've had from a Woolworths branch was in Eastgate in 2009. I was trying on shoes and I needed a pair of boots. I have a 'high arch' as does my husband and I was trying to get a staff member to help me.

When I had to explain that I needed a few sizes of the same shoe,…

I'm upset because every time i go to Woolworths I see that the items I buy are the same price but they are smaller. The bakery, the choc cake is half the size now and is the same price, it is disguisting to see I hate going to Woolworths and see the items smaller, but seem to be the same price.

In the bakery, the choc cake is half the size, and yet the same price is on them, I think this is terrible and disgusting. Went to Coles and the choc cake was not half like in woolworths, so I would prefer to shop at Coles instead of Woolworths.

Someone from woolworths credit card division contacted me on the 26th June 2013 to advise that I pre-qualify for a Gold Woolworths credit card because I was such a good payer on my store card. I advised that I accepted, he did a credit check on me and approved me for R29500 on the credit card.

I received an sms on the 3 July 2013 to say my credit card is ready for collection. I went in with my required documents (my ID is on my maiden surname and proof of address on maiden surname but my credit card was approved on married surname of which I took marriage certificate with as well) which was approved in store and

my credit card was open and made available to me. I used approximately R9000 on the credit card and went into a Pick n Pay 2 weeks later and the card wouldn’t work, I phoned into…

I have been a customer in your Mirrabooka store for over 20 years and in the past 12 months the standard has gone down hill. The meat department is absolutely disgusting there is never any stock on the shelf even if its in the brochure.

When I have asked for the meat I would like I am told that the truck has not arrived. Some of the cuts of meat I wouldn't even feed to a dog. 30 in the morning and you would expect the shelves to be stocked.

Do you only supply people that shop after lunch? Not good enough....... For your fresh bread department I shouldn't have to ask for stock but again I have too because its never on the shelf and most shelves are empty.

I like shopping in your stores because I can find everything I need and sometimes the unusual items. But I am finding I have to start…

I went to the woolworths branch in kerk street to exchange my son's boxers.. I understand that your policy states yhst underwear can not be exchanged but exceptions csn be made especial when you can see thst there is no ways thst that those could have been worn. I was referred to a supervisor/Manager (Pacience Ledumo)and I explained to her that my x took our son for shopping and the bought 2 of those 3sets boxer shorts of the same colour and socks which are not his size and that all I wanted was to get a different colour of the boxer shorts and the correct size of socks.

The lady advised that she can see that those were not opened but they need to be consistent in a sence that they cant exchange for one person and not do for the next which I do not agree with as situations and…

When there is nil completion Woolworth's treat customers second rate. I only shop at George Town Woolworths when I'm desperate because they rate GT customers second class. 00 available. This is only one example, they don't have much variety because there is no completion in G T.

I travel to Launceston to get my weekly groceries at COLES because they are friendlier and very helpful, Woolworths should take a leaf out off their book.

Woolworths have now redone the isles in the Fruit and Veg Isles. Where as before the fruit used to be in the front isles and the vegetables at the back, Woolworths have now mixed up the Isles so that they are intermingled.

Whoever came up with this stupid idea obviously does not do the shopping. It has now become very time consuming to find items. I will now be shopping at Coles as I haven't the time to go up and down isles looking for what I want.

Being 1 of 2 main food stores in the main town area of Alice springs , I used to regularly shop at the woolworths store, as their deli and fruit and veg was 1st class and the store made an market day event every Saturday , 2 years ago. I rarely go there now , only if there is something I really need. On 2 seep rate occasions in one rare week that I go that store, the first being on the 24th January, Unfortunately I was in a que that stretched from the self service registers all the way down to the cosmetic section.i went to complain to the desk and query why do you have only 3 registers open and the self service registers open at 11am on a Saturday morning , with a que like this.

Wowever 2 customers were already venting their disappointment to the front end supervisor,(Indian lady). Who I…

A store since it was first opened, and at the moment will be very glad when Coles will soon take over the IGA store .

Firstly, why can't more than one checkout be opened when there is a queue - this seems to be the norm Australia wide. My main complaint is the quality of the meat - I buy Lamb Steaks - tasteless and not tender as lamb should be, but the Scotch fillet steak which we had for dinner tonight was absolutely tasteless and tough.

The wording on the back of the package goes.. We Aussies are passionate about our food which is grown by Aussie farmers and supposed to be top quality meat etc. a laugh!! The mince hasn't even got the taste as it has in years gone by .

It's no wonder there is now a queue at the Butcher Shop,which I will be joining, until Coles opens and then I'll see…

I bought shoes at Sandton city branch on Thursday 22 January 2015, Friday morning I realised at work the shoes are too big that's when I decided to exchange them at Wood mead branch. I explained my issues to Tshepo (cashier) he called manager Dumisane who was so rude to me telling me I must go where I bought the shoes I was so disappointed by the service provided by the manager I even left those shoes with Tshepo (cashier) worth R799. 00 I am not willing to pay those shoes up until I get the right size.

On 22/01/15 I 'bought midnight beauty seedless grapes' from Woolworths store in Croydon (store Id 3216). There was no price tag at the shelf where we picked up the grapes... At the self-scan counter I was surprised to find that the grapes were priced $8.98/kg. I walked back to the shelf to check the price again, when I found that the price was not displayed at the shelf, I asked the attendant if the price was correct.. She assured me that the grapes were indeed $8.98/kg. by this time my husband had finished scanning all the items and we didn't bother about returning the extravagantly expensive grapes (we paid $9.74 for 1.085 kg grapes).

Next day my husband happened to go to the same store again to buy something else. He was shocked to find that the same 'midnight beauty seedless grapes'…

Unable to get Cougar and Cola from Woolworth liquor department Derby WA, I have been given 3 different excuses. Cougar and Cola was popular and always sold out. It's my favorite liquor and I wish they had it in stock. Please bring this back!

I will never buy fruit and vegetables from Woolworths again. I am sick of throwing out rotten avocados. No more! Does anyone else shop their and find the quality of their food to be going down lately? I would be curious if you had the same response!

In December 2014 I made a payment towards my credit card and I usually pay R1 000 every month. I have now received a statement for January and the installment is R2 000. when I called them to inquire about this , I was told that in December I made an early payment therefore what I paid was not taken into account for December.

they have now charged me an overdue fee because of that. I refuse to pay the r2 000 as I did pay my account and I am not in arrears. Apparently they do not cater for advance payment when it comes to credit card.

I was never informed about this and I need this to be rectified ASAP.

To the Hierarchy of Woolworths management, I'm a loyal customer who shops at the end of the day after work and I find it excessively inconvenient when I purchase items and the express lane at Woolworths Chester Hill is unopened due to in sufficient staffing. What is the point of having an express lane when it is un staffed?

How come Woolworths doesn't hire staff when they are needed. Every time I go there it is an on going scenario, same situation where the staff there simply say use the self service lane or wait behind the heavy trolleyed shoppers.

How inconvenient is that when every second counts? I don't want to use automated or self service, I want a person to serve me. I am un satisfied with the customer service to a degree that a lot of my friends and colleagues agree with me.

I…

Good day. I would like to bring it under your attention that I have bought a Woolworths food product without any expiry (or best before date) on the item. On Thursday, 15th of January 2015, I bought the Slimmer's Choice - Chicken & Brocolli Bake, from the Woolworths Food store at the Engen garage in Gardens, Cape Town.

There was no best before or sell before date on the product. I have put the meal in the microwave today as per the sleeve and was hesitant to taste it since there is no date on it. The cheesy sauce in the meal tasted sour and was definitely off .

There is a number on the sleeve: 11120115. I have taken photos in case you need proof that there is no date on the item. Can you please help me understand why there is no date on this food item and what you will be doing in future…

To whom it may concern, Woolworths are advertising Australian prawns at a discounted price for Easter unfortunately, I have had two unpalatable experiences with Australian prawns which I purchased from two different Woolworths stores…the prawns were bought about four years ago…too afraid to buy since then.

My complaint is; the prawns are too salty…my Aunty also bought prawns from East of Perth, Belmont area (I live North of Perth) and had to throw them away, too salty.

I am annoyed because I am a weekly shopper at Woolworths and am unable to take advantage of Woolworths Australian prawns when on special. Prawns are the only seafood that is inedible at Woolworths…salmon, lobster, and other sea food is fine.

Kindest regards, Lesley.

 

We are a two car family and share the reward saver card for fuel discounts. i used to be able to get an original receipt that would indicate the expiry date of an existing “voucher”. This has happened for many months.

The other day I requested a receipt before any input by service centre attendant, and still got a duplicate receipt with the original suppressed. I would like to know the purpose of this. If it is to keep the customer “in the dark” about remaining “vouchers” , then I will go back to the original method of getting the voucher on my shopping docket.

when if ever will it be possible to buy a packet of unbroken biscuits every time I buy a packet from woollies they are always broken this means that no matter the product they are damaged goods and that’s not good enough do woollies care seemingly not as nothing changes I would like a reply to this complaint however knowing the disregard woollies has for its customers and its products if I do get a reply the shock I would get will probably require a crash team to be in attendance