Woolworths

Woolworths Gateway, Cockburn Central. I went to purchase cigarettes and looked through the pricing on the sealed locker. I decided to purchase two cartons of "JPS 26 Blue" which were advertised at $129 (and change) per carton. 00. Obviously much more than the $259 (and change) as advertised.

I pointed this out to the staff member who said the advertised amount was wrong as they had not had the chance to put up the correct price but the till price was correct. On hearing this I advised the staff member that the advertised price should be the amount paid as they were offering the sale of goods under "Invitation to Treat" as generally accepted.

I the customer has accepted Woolworths offer to sell. The sales assistant asked the Manager who said the goods were for sale at the till price and…

You have been advertising Easter bunny for 90 cent up and till Easter but they are not available in your stores

I recently purchased 12 dinner setting of Jamie Oliver in your recent promotion I fell rather cheated going to the supermarket seeing them for less than half the price I bought them.

I have been shopping at woolworths for 40 yrs,I have never complained in my life but the service at erina deli is deplorable,today the 28th march at 10 o'clock there were at least 23 customers with 2 people serving,they were talking to each other and it seemed that the customers were the last thing on their mind,after half an hour of waiting for our numbers to be called out, one of them decided to call for assistance this is so

unsatisfactory,people don't have the time to do this,one guy that was waiting told another lady that had just taken a number to go and do the rest of her shopping and come back,this is a joke,this is not an isolated case at this deli,this happens quite frequently at this store and I'm considering doing my shopping else where,it's a shame because all other…

I have never had such bad service and rude service any where. I went to woolworths yanchep i asked for pack drum classic blue 50g and rizla papers. The woman serving me could not use the till she said she was locked out she then stated to yell at younger girl that used it before her she then asked me again what i wanted i told her again she then

said to me she is not an idiot and thats no way to speak to her and kept on arguing with me i told her i did not want a argument with her and i did not know what she was talking about.

i went again on Monday afternoon they did not have any. I went to the same shop and had a trolly full and there was one person serving and there was people lined up a five or six deep and there was four or five woolworths staff talking using there mobile phones…

I have shopped at your store at manly vale nsw a number of times and to be honest I don't think I have found a more discourteous group of people serving there. Yesterday I was made to feel a complete idiot by the register operator after explaining I wanted to pay partly in cash and card.

The young man replied I know that what is this one hundred dollars for and obviously I said that is the cash amount I wanted to pay and the rest from my debit account. i may be sixty but I am not stupid and then as I was leaving the store the alarm went for some unknown reason so I went back in the store and

said to the service desk person can I leave the store and the response was a very curt yes why not. thank you for reading my complaint but perhaps you could tell some of your staff that older people…

FALSE ADVERTISING!! I went to buy some Easter Bunnies for my family and Grandchildren that are advertised on TV for 90 cents each.

First I went to Westfield Carousel Woolworths, then Bentley La Plaza Woolworths, and then Woolworths at Armadale. All supermarkets had none although your advert on TV states that you have them every day until Easter. Not Happy! I traveled in excess of 60 kilometres for nothing.

We love shopping at Woolworths but this has left a bad taste in my mouth especially when the staff at Woolworths La Plazza were absolutely rude about it.

I was at woolworths Minto lady with short red hair at the smoke counter not serving smokes but scanning groceries side was so rude to me and my elderly father he couldn't hear her she said I haven't got all day well rudeness like that I will not tolerate we will shop at coles from now on this is not the first time.I did speak to people I know in the area they said that is just the way she is.

On the 26th March April, went to make a lay-bye at woolworths vereeniging. The lady who helped me by the name of Phindi/Phindile asked if I had my I'd and said yes. She told me to fill in the form while busy on the system with my application for lay-bye.

00 and when I give her my savings card she said she cannot use that one as she can't process my payment using that card. Its a capitac card. 00. She told me to go and withdraw and when I come back I must know that I am going to que again and said ok its fine.

I then asked her to please keep those 4 pairs of shoes as I will be coming back same day to make a payment of lay-bye. When I went back for payment, quewing again, I told the different…

I have since asked for a letter to confirm my finishing of the credit card balance but till today I have not received any response. Why are we sometimes treated nicely when our support is needed but when we need help ourselves we are ignored. Can someone who really cares about customers please respond to this!

Shopping at Woolworths, Warwick Grove approx. 15 on Thursday 26th March. Two checkouts open, one checkout 14 items or less, 3 - 8 items or less. At each of the two "normal" checkouts three to four customers waiting with trolleys filled to overflowing.

Approached woman on the 14 items checkout who had no customers about going thro, in no uncertain terms she stated we were not allowed thro her checkout - she was doing nothing! Asked for more checkouts to be opened up, eventually they were but only when congestion was so bad no one could pass by.

This is not a one off at this store, no matter what time the shopping is done there is always a lack of checkouts open, and why is this the only store not to have self serve facilities?

00. The lady after me said she didn't want hers and the guy still didn't give me one more. A few weeks ago the elderly gentleman also didn't want his and again the girl said no to my request at receiving his.

I am very disappointed at their attitude.

November of year 2014 I wrote about the problem I had with Homebrand Liquorice Allsorts. I was asked to send the photo of offending object, and following that send in via prepaid express satchel, all of which I did. I received a phone call from a young lady, of which I failed to get name of, whom after speaking to me told me I would get a voucher in post. Never receive such voucher.

I also explained, after receiving another call from a young man, lost his name, who asked me about my tooth of which was cracked on the offending object. I told him I had not been to the dentist through lack of funds, as being a pensioner had to wait to be able to put my name on government dentist list.

I have suffered on and , off ever since. What I am amazed at is that not once has anyone got back to me…

Went to Woolworths Bulimba on Monday, Tuesday and today Wednesday to buy JPS Menthol, only to be told each day for 3 days that the Cigarettes would be coming in each day and they had none. I have wasted my energy and time going there on 3 days, to be told rubbish by staff.

I asked to speak to a Manager today, and was told by a 12 year old Manager that smokes come in on certain days. NOT GOOD ENOUGH, YOUR STAFF SHOULD BE ABLE TO GIVE THE CORRECT INFORMATION TO CUSTOMERS. I will not be shopping at any more Woolworths supermarkets, again.

Time to give someone else a go after 30 years of Woolworths

I've been trying to buy Rubbein Magic products which are Australian made and can't find them anywhere, the are a green product and we should have the choice of buying Australian made products. I am very disappointed by this supermarket as I have found other good products removed from your shelves pick up your act and provide us with our Australian made products

We visted Woolworths in Cowra Saturday to purchase a specific cut of meat. We could not find what we wanted and look for assistance but there was no one in the department. We enquired at the Deli if there was anyone in the meat section and were informed there should be two people they called for assistance to the meat department.

After waiting for over five minutes a person called Liam turned up and the first words were I'm on a break. We explained what we wanted and were advised that they don't supply the product anymore and could not order it because we live on the wrong side of the mountain.

We found disappointing that we had to wait for assistance and the product not being available because we live on the wrong side of the mountain so we went to Coles who had what we wanted and…

Requested rain check for Rose Hip Oil, assistant manager was called,his manner was rude and arrogant, made me feel very intimidated. I normally shop at Patterson Lakes, which does not always have advertised specials. I will never put a foot in this store again.

I am in my eighties, and do not need to be treated in this manner. This was on Friday 20th March.

I visited the store today 16 March 2015, around 11am to 12pm - Flamingo Vlei Woolworths in Tableview, Cape Town. The flapjacks, yet again on the shelf has already reached its sell by date (dated to be 16/3/2015), Also loads of Hot cross buns on the shelf today, which ALL of them already reached its sell by date.

In the past I had issues with the long life milk, marked on the box as expire in several months time only, yet when I opened one of em (part of a 6 pack), it was off/sour, just purchased from the store and its sour. What is happening with the quality of your merchandise?

This is alarming considering how you promote yourselves. Totally disappointed in Woolworths. Going there seems not worth it anymore.

I have bought hot cross buns from Woolworths (Morayfield shopping centre) on several occasions in the past and have always found them to be good. I purchased a half dozen traditional buns this morning. I was very disappointed with them.

Hardly any fruit in them at all. One bun contained one lonely sultana and no other fruit whatsoever. The most fruit contained in one bun was three sultanas. The body of the buns were also a tad dry and flavorless.

Did not appear to have any spices in them. Two of these buns now reside in the kitchen tidy.

There are no customer toilets available in the Cootamundra Woolworths store, there is a toilet there but approx for the last 12 months or more the customer toilet has had a sign displayed "customer toilet out of order " when my son was 3 he was toilet trained and we had frequented the toilets during a shopping trip there, shortly after the toilets became out of order, my son is now 5 and when he needs to go we have to leave our shopping in the trolley and

walk to the nearest pub.. it is a bit of a joke for people with children, I could understand if they never had a customer toilet in the first place but to have one and not bother getting it fixed is a joke, when staff were asked when it would be fixed, they couldn't tell me. Not happy

My mother and I bought some bananas - in a pack labelled suitable for children to take to school. Between us we bought 3 x 1 kgs packets. They were green when we bought them and three weeks later they are still green and inedible.

We have had to throw them out. I don't have my docket. These were purchased at your store at Marion Shopping Centre in Adelaide. I am really angry. Woolworths should never have sold these bananas in the first place, especially considering how expensive they are at the moment. Fresh food my arse.

Next website is Facebook to vent.

S I think it is illegal to sell products after their "use by date" !!!

I have worked for Woolworths for 7 years, I finally decided to quit. When I first started I enjoyed the job, however in the past maybe 3 years, it has been a nightmare. Budget cuts occur so frequently, leaving people with less hours and full and part-timers being bullied into taking annual leave and even going home sick as annual leave and sick pay are apparently not paid with the stores weekly budget. Managers are so mental unstable, they would cut your hours and then expect you to stay back in your own time and not take paid teabreaks. The company would treat you like crap, but then expect you to give back so much. Hence why the store aisles always look like absolute crap, aisles used to be completely faced, nowadays may one or two aisles would get faced.

Also the company treating there…

Bought yogurt (new range - full cream) last week. Wanting to have one today (04.03.15) however it was fermented already however the "use before date is only 07.03.15.

I am so dissapointed with the experience I am getting from Woolworths Country Road Sandton. I am actually shocked as woolworths takes pride and markets their store as 1 that provides the best service and up to now, I have always believed this, however this has changed.

I called in at Sandton country road stand alone store on Tuesday 24th Feb enquiring about a country road weekender dress style 502712492 size 16. I requested Simon to check where he can get the dress for me since they didn’t have a size 16 in the store. He told me that there are 2 dresses available at Cavendish mall in Cape Town and assured me that he will order the dress for me. He called me after to advise me that he has ordered the dress and it should be in Sandton within a week or so and I then requested him to follow…

I am totally disappointed in Woolworths customer service I have sent numerous emails with a response from Woolworths customer service that someone would contact me within 24- 48 hours guess what no contact made. I have been reading other comments and I agree it is time for change I will now be shopping at Coles. 79 cent difference.

99 I am so glad someone listened and responded and I was also told they were reviewing all dairy case prices. WELL DONE Coles you at least listen to your customers watch out Woolworths and start taking customer complaints seriously.

I could write a novel on my discontent with Woolworths. Does anyone at Woolworths care.??

Dear Sir/Madam, My husband and I have lived in the Cairns Suburb of Redlynch QLD for the past 4 years and up until recently have always been Woolworths customers - prior to that we have always shopped at a Woolworths store wherever we have lived. We are also Woolworths shareholders. there are two reasons sending this feedback to you. Reason 1: As Woolworths shareholders (and self-funded retirees) your shares and dividends are a part of our income and for the past couple of years we have noticed a distinct lack of service and stock in our Redlynch store. When we first started shopping in that store is was clean, efficient, well stocked and the staff were accommodating and friendly.

Today the same store has deteriorated to the extent that the staff can be quite rude, unhelpful and look as…

Hi Woolworths Forest Lake, I asked a staff member were to find salmon that was on special she told me to go to seafood counter. I was waiting at seafood counter as staff were serving a customer next to me, I was next to be served only wanting to ask where I could find the salmon that was special , Staff finished serving her then

just walked off down to cold meat counter as some customers had turned up after me, I was looking at the staff member waiting to see if she was coming back she just ignored me taking slight glances in my direction to see if I was still there. then another staff member walk up straight past me & I had to call out to her & I asked where the salmon was then she walked down to the staff member that was serving then walked back past me & out the back door never told me…

Being a regular woollies shopper I was[ on not the first occasion] very disappointed again with the quality of fruit specifically the navel oranges from the USA the first one I picked up was covered in mildew I did a spot check and it was not the only one needless to say I did not buy your so called fresh food I showed the employee and he picked out the rotten ones showing maybe the whole batch should have been tossed.

Then to top the shopping off when we got to the checkout the girl spotted a rotten onion in our netbag to which we threw the whole lot in the bin. after many years of regular shopping at woollies as our everyday rewards card indicates we are seriously considering changing stores.

as for your NZ apricots where are they. in the bin as well sad part we had already bought them…

On an earlier date i went to Woolworths in Stirling South Australia as i do several times every day seven days a week. I went to the deli section and ordered a half and half salad. The young man that served me informed me that they do not serve half and half, as i was leaving the store i discussed this with another Woolworths worker and he said he would look into this for me as he thought it was possible to do the half and half salad.

Today is the 25th of feb------- I made contact with the second worker and he had spoken to management and they had confirmed that it is possible to obtain this salad, later in the day i returned to the store to buy the salad for my family dinner. it was the same young man that served me when i placed my first order.

He not only refused to fill my order but…

I bought this product - MOISTURISING NAIL POLISH REMOVER with Almond and Shea Butter from your MERRYLANDS NSW BRANCH. After 1 hour after use my hands starting shedding skin. My skin was burming and the skin was just peeling off both hands.

I have taken photos for proof. I am disappointed that this product is actually your own brand. I have already filed a complaint well over 1 week ago but I have had no response. This is not good enough this was extremely painful and this product should be removed form your shelf.

50pm. Store 1063 cost $11 barcode 0270149 011 001. 45pm, it was not fully cooked and the flesh was pink. Put in my oven at 180 degrees for 35 minutes until it reached 87 degrees C on my thermometer (the recommended temperature for chicken).

I think the oven at your Forest Way store needs the temperature checked to make sure it is accurate and/or lengthen the cooking time to ensure that the chickens are properly cooked. Not impressed.

Today we bought a kilo of brushed kefler potatoes when we came to peel them tonight they were green so spuds in bin. The half cabbage we bought was brown when cut up as was last weeks lettuce. Poor show woolies fresh food store under statement of the year.

Now buying all our fruit and veg from spud shed top quality foods.

Last week a purchased a chocolate cream cake x2 from woolies. It was the 5th of Jan, the sell by date was the 7th of Jan. When I got home I put them in the fridge. After entertaining my visitors with supper and decided to give them dessert, only to find out after taking a huge bite myself the cream off tasting off. I was so embarrassed.....

I never expected this from woolies.

I placed an order with woolworths on line and paid by credit card. They rang and asked for all my details again over the phone. I never verbally give my credit card details. Because of this i was refused registration and consequently i didnt get my order.

I am having a party and had ordered alcohol. on special. (nearly 500 dollars worth). Apparently that special price has now finished as i went today to huy it in store. I had to wait til i could get someone to help me carry and lift it.

I think it is so unfair and am complaining of the way i was dealt with,. The difference is over $100. I think I should be allowed to purchase it at he special price and have it delivered as originally planned.

My bank has advised me never to verbalize credit card numbers over…

I and many others would like to voice our displeasure at the lack of trolley returns working at the Katherine Woolworths. The centre has the bays but since you have instigated the pay and refund trolley system and number of issues have arisen, the main problem is the chains you have placed in the bay.

Particular residents of Katherine simply use a pair of bolt cutters to remove the ends of these to gain access to other trolleys that have money left in them in frustration at not being able to collect their refund as only two of the six bays actually have chains left after being cut off. Yes there is another trolley return at woolworths but that is another problem as dumped trolleys with no key left on them are dumped, that is if you make it there as we are now being exposed as targets for…

To Management, I suggest you recall any and all the small Liverwurst old style 100g rolls Woolworths is selling out of your Claremont Store, Tasmania. We purchased two on the 27th of December 2012 at your Woolworths Claremont Store We opened one today and are not prepared to open the other.. as the one we opened was dreadful and tasted awful.

Both of us(my husband and I) had a mouthful and had to run and spit it out. Totally gastly. Feel we should let some one from the CSIRO look at them as a food that could probably make you very ill. Also check out your milk fridge area as well we have thrown out nearly 60% of two 2ltr cartons of milk this week both before their use by dates as they were off and sour!!

We were pleased with how the Claremont Village was done up recently and would like…

There is a very small Woolworths store at Padstow that I only frequent out of convenience because more often than not the service is very bad and nearly every time I walk in the store I notice a merchandising mistake or product pricing mistake without even trying.I have to ask them to fix it because it's intellectually frustrating to see it.Obviously it occurs through either carelessness or stupidity.It is a small store in comparison to other stores & therefore they don't have a great range of product brands and types, so you would think it would be easier for them to manage it but no...

There is one particular cashier there (an older lady with short brown hair) who is so hopeless that I just leave my goods and walk out in disgust at mainly her stupidty.I usually try and avoid the…

Do yourself a favour and avoid at all costs. Where to begin..... So my little girl was getting her room redone and we decided to order her a new bed, ottoman and wardrobe from Woolworths. The ottoman showed up as in stock and during checkout gave us the option of next day delivery for a few pound extra, seeing how excited she was we decided to go for it.

Nothing showed up, phoned up a few times and every time we were told it would be delivered the following day, didn't happen. After a week we phoned again and were told that it may show up in two weeks time, that's after we paid for next day delivery. Still have not received the ottoman. The wardrobe we ordered, we were told it should be with us by the next Tuesday, nothing showed up. After a phone call we were told it's probably three or…

I bought a pair of slippers for my 2yr old and it looks like two left feet when she had it on. I then took it back to woolworths. I was attended by a girl call Jesse and she then told me that she will call the manager who was anthea fountain. She came not friendly did not greet. I explain to her my problem and she told me that it was worn and she fines no fault in it.

Not even sorry. But there is nothing she can do. Then she walk away. I bought it two days ago then took it back immediately when i saw fault. I always by by woolworths and believe its quality that we get. But im not happy at all. Its not the first time. Major attitude at woolworths vangate mall. They need service training.

Since your SwanHill store installed self serve check outs the quick aisle is never manned .I find this extremely as often only have a few items and sometimes have waited up to half an hour to be served in the other checkouts.There are lots and elderly people and others who cannot cope with the self serve aisles and I'm beginning to think Ill try Coles whose quick check out is at least manned .this is not an isolated case ,it happens every day at your Swan Hill store

My wife and I live on the Woy Woy peninsular in NSW and shop at both Woy Woy and Umina Woolworths stores for our needs on a regular basis. Last week Woolworths put out a brochure advertising Natures Own Odourless 1500ml Fish Oil 200 caps, and 100g Moccona Classic Medium Roast coffee for 1/2 price.

We could not find either item available on the first day Wednesday 16th January 2013 in the Woy Woy store or on several other visits to both stores on subsequent days. city

there are several core reasons why I shop at woolworths: 1 the staff. 2 variety of brands. 3 Australian made and owned products. 4. reasonable prices. You are slowly but surely destroying all of those reasons.

Keep moving in this direction before to long I may as well shop at Aldi as the only attraction they have is cheap. Before to long Woolworths will be no different to Aldi except you are not cheap.

I do not appreciate the fact that every time I go to shop another one of my favourite brands has disappeared off the shelves. I have been a loyal woolworths customer for many years.

I have been a loyal woolworths shopper for several years spending at least $200.00 per week. Lately I have been throwing out quite a bit of produce as it has not been lasting more then 2 days. Last week it was strawberries and peaches. Yesteday I purchased what was called living basil. It still had the root attached and instuctions were to place in glass of water on window sill.

This morning it is completley dead. I know I can go back to the store and have these things replaced but I shouldn't have to. I shop mainly at Woolworths Mona Vale however yesterday I shopped at the new Woolworths at Manly Vale so t doesn't seem to matter where I shop.

My daughter shops at Woolworths Frenchs Forest and is having the same problems. Unless there is an improvement I will be changing to another…

I went to woolwoths sammy marks in pretoria on the 23/02/2012 where I was ill treated by their staff member. I was buying using my account where I was told that my signature was not the same as on the card. Immediately I gave the cashier my ID book,she then call their supervisor to comfirm, the name of the supervisor is Thabang he did took both my card and my ID to verify then after ±10 min he did come back and apologize.

While I was asking the supervisor what must I do because I don't want this to happen to me again,the lady called Tshepisi she did ask what was happening then Thabang did explain to her immediately she took my ID and my card at Thabang. She then start complaining that in their store they have a dispute where their Admin manager have to investigate and 2 of the staff…

My son an his friends were abused an threaten today by the sucurity guy on duty, I find this very disgusting an feel very racially discriminated for my child an his friends. The security guy was following them around in the store an one of the kids said to him we have money soo why are you watching us the security guy started yelling at the kid then my son tried too help his friend out an say dnt yell at him for nothing an the security guy got all up in his face an was screaming an yelling at my son, an even threatend too hit him with his battern..

The security guy also said that you brown kids are banned from here now, soo tonite I call the store too tell the manager on duty what had happend too my son an his friends an the manager said the security guy was doin his job soo tell me is…

I purchased cigarettes from Woolworths Manly West Qld yesterday. Upon opening the first packet I realised I had been sold the wrong product. I attempted to return the unopened packets today for exchange for what I had requested, the staff called in the manager and I was refused point blank an exchange.

I will also be reporting this to consumer affairs. You have just lost another customer and I will be sure to tell everyone I know.

We purchased a 12 pack of Woolworths chocolate/vanilla ice-cream cones, on Sunday pm, 17/08/13. When it came time to open the packet, I first opened the box & removed the plastic bag, then I opened the plastic bag. Then as I held the plastic container to take it out of the bag, the container (which was not sealed together in anyway) came apart.

As a result we lost half of our cones onto the floor, where they broke into pieces. Needless to say we had very disappointed little children because there was no longer enough cones to go around. The packaging was clearly inadequate & not suitable for that type of loose goods.

To say I am both disappointed and angry, would be an understatement. I await your reply on this matter.

I left my wallet in your store at Westfield Chermside on Saturday and have waited until today for the Chermside Conceirge to be open and go look in the centre lost property. On the Saturday I looked through the store again and asked two people one of which was a supervisor about the missing property and received no help just a "nothing has been turned in".

I have waited and called the centre management at Chermside and according to them the major retailers have their own lost property section and I have been calling them all day and the line is perpetually busy. It is being extremely difficult to resolve woolworths have it tucked away safely or it has been stolen and I should be spending today getting a new license and renewing everything as I leave the state in the next few days and need…

To whom it may concern Store Woolworths westfields Liverpool NSW Date - 5th Feb 2013 at 7-30pm I was waiting to be served at the smokes counter another customer was infront of me she payed for her items with change heaps of small change. I was wait waiting and still waiting a good 15min and the supervisor lady did not even say i will be with in the minute or anything kept serving this customer with heaps of change.

I give up in discuss in waiting this is not the first time. Just because you have the manopoly of the market does not mean you don't care about people and waiting.