TripAdvisor Customer Service
Rated 2.5 of 5 Stars
Based on 2 Complaints

Contact TripAdvisor Corporate

Toll free phone number: 781-800-5000

Trip Advisor, Inc. is an American travel website company that supplies reviews relating to travel, then works interactively with travel forums to provide the best deals on flight, car rental and hotel/resort purchases. It is publicly traded NASDQ:TRIP. There are over 3,000 employees in 45 worldwide locations. Revenues in 2015 were reported as 1.4 billion USD.

Trip Customer Assistance is 781-800-5000. To write a letter to CEO Stephen Kaufer, address an envelop with Trip Advisor, Inc., 400 1st Avenue, Needham, MA 02494, USA. You can find online support here. Photographs are added to reviews, price comparison and online reservations and social support is found on Twitter, Facebook and Instagram.

Experienced poor service? File a complaint here!

TripAdvisor Contact Information

Report complaints to corporate and get satisfaction

  • TripAdvisor headquarters address

    • 400 1st Avenue, Needham, MA 02494
  • Company website

  • 1-800 phone number

  • Better Business Bureau rating

  • Customer service hours

    24 hours a day (online)

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Top TripAdvisor Complaints

Browse more than 2 reviews submitted so far


Indianapolis resident. You have a representative named Brandi and she calls twice a day or
more harassing me with her calls. Today I told her I am going to the Attorney General of Indiana to stop your company from harassment. Brandi had another one of your workers call immediately after her and started her spiel, when I told her to stop or I am calling the Commerce department of Indianapolis and issue a complaint. My son is dying of cancer and we have moved him home. My husband is ready to go on kidney dialysis in the next few weeks. I am so fed up with your company reps that I am ready to file a harassment clain with State and the local police department; if this continues, I am going to see an attorney. What kind of people do you hire to represent your company?


I love using TripAdvisor to plan trips and research what is going on. The reviews are trusted and the photos are amazing. I know that the website really does try to get as much content as possible to help travelers out, and I feel confident picking the best place. I have used them for trips to Las Vegas, Mexico, Hawaii, and more.

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