Primerica Customer Service
Rated 2.25 of 5 Stars
Based on 4 Complaints

Contact Primerica Corporate

Toll free phone number: 1-800-257-4725

Primerica's mission is to help families in subsctantial growth in their income and become financially independant. They offer Financial Needs Analysis, Debt Solutions, Education Funding, Long Term Care Insurance and Pre-Paid Legal Services across United States.

If you need to contact the head office, you can mail the corporate address at Primerica, Inc. 1 Primerica Parkway Duluth. GA 30099. If you have a problema and need to report a complaint, you can contact customer service at 1-800-257-4725 between 8am-5pm, Monday through Friday. The Primerica support email is and is available 24 hours a day.

Glenn J.Williams is the Primerica CEO and began his career in 1981 as a member of company's salesforce. Glenn has also served as President since 2005. He's been a Director of Primerica, Inc. since April 1, 2015 who holds B.S in education from Baptist University of America in 1981. 

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Primerica Contact Information

Report complaints to corporate and get satisfaction

  • Primerica headquarters address

    • 1 Primerica Parkway Duluth. GA 30099
  • Company website

  • 1-800 phone number

  • Better Business Bureau rating

  • Customer service hours

    24 hours a day

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Top Primerica Complaints

Browse more than 4 reviews submitted so far




My husband and I had a policy taken out, and he placed a $5000. Base and a $145,000. Rider: and I had a spouse Rider for $50,000.
He became totally disabled and unemployable. He was on a Disability Waiver. Once the 20 year term expired the rider for him dropped off.
The two agents I spoke with, one who sold the policy to us, and another colleague, (we also were agents from 1984-1992) didn't understand how the riders dropped off when you were on Disability Waiver.
I have called the company as well as written online and have yet to have an answer.
Please advise.
Thank you

Ruth O'Brien (formerly Pina) _policy owner
Arthur Pina Jr. _Insured

Carver MA 02330


I have a small scale business since more than 20 years and its about time I would like to retire. However planning things post retirement is something that needs planning. Primerica is the best company I have come across that gives plans to people like me who run business on small scale. Primerica also deals with auto and home insurances and term life insurance which I think is good. I personally have spoken to the customer care executives from Primerica and they were very helpful in getting me understand the plan in detail. Good to be associated with such companies that take care of our needs.


This is awful. I requested that Primerica send us information about investments via fax, email, phone message and telephone discussion with him only acting when I advised him I would be sending a formal complaint against his business practices. Only after that did I receive a phone call back and still to this day I have not received any paper work. Primerica has a reputation online for being artists and much of their work is under the guise of a "business". Thankfully, I will be launching a complaint against him and contacting the President of Primerica (Canada) with regard to this matter.

Primerica life insurance has been authorized for ten years or more to draft $64.00 from our checking account for insurance premiums. But now they have under no authorization or consent been drafting $286.96 causing account overdrafts and all the charges from both bank and recipients of checks!

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