McDonalds Complaints Continued... (Page 5)
1296+ reviews added so far. Upset? Call McDonalds corporate: 800-244-6227
I went by this morning on my way to work for an iced coffee. I sat in line waiting for quite a while when there were only 2-3 cars in front of me. When I was the next in line to pay I saw the cashier at the window you pay at snatch money out of the customers hand and yell at him, and then turn and yell into the store. She stood there talking with him for 2-3 minutes before he drove off. Once I got to the window, she was short with me, on her phone, and didn’t even give me a receipt.

Today at the 6876 Michigan Avenue location, I waited my entire lunch period for fries. The staff was rude and unprofessional. However, my main complaint was when I received my food by a worker with dirty hands. As she handed me my food, I noticed green phylum on her hands. I am not sure if she just got done blowing her nose or couching in her hands. I called the manager and she was abrupt and unprofessional. I am a teacher and my lunch period is scared and I wasted it patronizing at this establishment. Not only do I have nothing to eat, I was left with no time to go any place else.

I went to McDonalds to get a big breakfast i get home and i have a coffee that should be black instead i have a coffee with milk in it . then comes the breakfast, i have eggs that are over cooked because they have brown stuff in them and to top the hole thing off i couldn't eat the biscuit because the person making the food did not ware food handling gloves and handled my food with his hands so i ended up tossing the hole thing out you owe me 5.99 i do not want anything for free meals either i am done with McDonalds. you need to hire people that care about what they are serving to the public. The person that took my order look like she didn't want to be there or care about her job. I think you can do a better job at who you are hiring and screen these people better.

Went to the mcdonalds #7691 6:17 a.m. and I had the worst service there it took me 45 minutes to get sausage mcmuffin and a orange juice ,that is ridiculous I started out in the drive thru but that was not moving so I backed out along with several other cars I went inside and what a rude awaking there was one person waiting on the drive thru and the counter also and there were several customers in there also and that person was very slow one speed not a bit concerned about customers waiting.
This isn't the first time I have bad service at this mcdonalds the worst one I have ever been to, need to work on getting a manager that can get this place in shape other wise close this store.
Thank You
jsternod@hotmail.com

In 6/3/2019 I went to store number 4138 which is about 4 miles from my home. This day I ordered breakfast for the entire family which was biscuits and mcmuffins and 3 big breakfasts with extra sausage. Couldn't get a receipt because the paper roll was out at register and they were so short staffed they didn't take time to replace it. When I got home there was no cheese on any mcmuffins and no extra sausage that I paid for and one big breakfast didn't even have pancakes. Needless to say it took 20 minutes to get my food that was cold and not the way I ordered. I went back to address this without printed receipt mind u took food back and because I called with the issue the had it waiting on me and it was somewhat hot. This place needs a surprise inspection. Most of them stay on the cellphone and texting or cutting up with each other. I've seen them forget people they ask to park and wait for food and the customer have to come in and get their order.
So on 6/4/19 TKT#282 I made sure I got a tkt this time. Before I placed this order the lady at the register was running her mouth at a customer because he expressed his desire no to wait on his food and wanted a refund and she told him that he needed to understand they where busy and he wasn't the only person working so I knew I was going to have a nice experience as well. My kids mcnuggets where hard and the milk warm because she sat that out first before they started on my food order, large order of fries where a old batch and I ask for a fresh dropped basket. Ive been told the last 4 times Ive been they don't have the sweet chilli sauce for the steak house burger. I could go on and on but I wont. Ive seen them sell me breakfast after telling a family of Mexican decent breakfast was order and they where trying to order the same as me.
Im bringing this to your attention because Im a business owner as well and I couldn't keep my customers treating them like this. I see the one star rating and I know why its only one star. Its in a great location but someone need to crack the whip on these workers. They think its a party in there and we are there to watch them dance or be on the phone. I do have a copy of my last receipt but I haven't been back. I enjoy your food but this place needs a wake up call.

The beef on all my 4 burgers was rare did not realized until arrive home.
Store: #37996. It happen to a customer while I was waiting. Thought it was an aberration. But no.

Monday June 3,2019 - McDonald’s at Joppa Road and Old Hartford Road - 11:15pm; store advertises as to the lobby being open 24 hours but when I get there the doors are locked. The manager, who was extremely rude and unprofessional, screams through the drive thru window that she is not opening the lobby and tells me to use the drive thru. First, the lobby is supposed to be open 24 hours and that is according to store hours printed on the door. Next, I’m tired of using McDonald’s drive thru because here lately I always have to pull up and wait for what is supposed to be “fast food”. Lastly, the manager inconvenienced me because of her staffing issues. I understand safety but they could have posted a temporary sign stating that the lobby was going to be closed for the evening. That manager was extremely rude to the point where my family and I will no longer visit that McDonalds.

I though McDonalds had senior discount as I used to get at this store, 8201 Steilacoom BLVD WA. 98498-6156, the lady manager who has been here a sort time said McDonald's never offered a discount for seniors of Military discount...she's wrong...their ph number is 253-582-3540, store number 10678
Appreciate your looking into matter...have lived close by here for 16 years, had a discount before...now nothing??
Regards
Terry Spain

i keep going to this Mcdonalds because it is by my work and they are always out of stuff-today was no dipping sauces and no tea and some other drinks. Finally left. this is a very busy site and is kept nasty Looking and always have to pull up and park for your meal. Needs major improvements

I have attached an image of what my complaint is. I order the quarter lb. deluxe, very specific no onions. I was going from meeting to meeting had not eaten all day and now just something quick on the go. I was asked to wait since it was a special order, which I get so I drove to parking #1 and waited. When it came out and I got to my destination to quickly eat before running into another meeting I find a cold quarter lb. deluxe with onion piled on it. With the onion allergy I have it was useless to me. To stop somewhere else and pick something up was not in my time schedule.
So so upset. Wasted $5.77 and still no food until after my meeting which will be around 3:00.


yesterday I bought mcfeast in mcdonalds pritchards for 70rnd medium meal,it ddidnt have those juicy source I called them & spoke with Tryfina she said I must come the following day around past 1 I went to the store waited for so long was not assisted at all I went there for nothing my problem was why tryfina couldn't assist me as per phone conversation I felt so stupid & asked if they will assist me or not they wer busy saying it looks like this coz I took a pic on my phone this lady called another person who works there to come tell me this looks fine anyway jeppe mcdonlds is the best in our store we always buy there me & my staff from sportscene weve never had a problem,i wanted to get something to eat but I thought to my self im not buying there ever 0638936545

I visited this McDonalds at this location, 615 N Federal HWY, Ft Pierce Fl 34950. I was treated very badly at this location. By a cashier name Sam on 5/29/2019 at 3:30 pm KS#2 . The manager show no interest in the problem. The cashier refused to take my order after I informed her. what she did was very disrespectful. After the cashier asked me for my order. I started given her my order, in the middle of my order. She turned away from me and started joking with a co-worker. I informed her I didn't appreciate her turning away from me in the middle of my order like that. Her response was. I know how to multitask. That's good to multitask, joking with another co-worker isn't in the middle of taking an order from a customers is not multitasking. Then the cashier refused to take my order. The cashier turned to the manager. The manager is Rosa. Rosa turned around and started taking my order. The manager was not concern about the problem. After I received my order of cold fries. I asked the manager for the cashier name and her name as well. At that point the manager wanted too know what's the problem. Due to the fact the manager (Rosa) showed no interest in the problem until i asked for her name. I chose not to tell her in front of the other customers.
I live about two miles from this location. I visit this location often. I will not return to this location until get feedback from this complaint. My name and location: General S. Platt, 1901 Barcelona Ave, Ft Pierce, Fl 34946, Phone 772-323-5538.

Decided to go to Mac for a good hamburger set up, they are usually just
good as in America.
But, you will not believe this one. We ordered our usual super big
hamburger, and was told it was in Pork, not beef. Did I hear right? A
hamburger from Mac made with pork? The guy said that they did not have
any beef and substituted pork for all their hamburgers. I figured that
in America, no beef meant no opening of the restaurant for that time.
We said no way, and went across the street to a new place called "Max."
They did have beef so we ordered one. Just as good as Mac's of the same
size, but will not go there again, and will return to Mac, as long as
Burger King is out of the way.

hI, I went to the Sunnyfield Morecambe outlet ordered 1 frozen strawberry lemonade, 1 small coke .1 small oasis 1 happy meal wrap 1 happy meal nuggets
cost £7.55
When I got the frozen strawberry lemonade, I noticed that it was not frozen, so handed it back, after a minute a girl said "yes, that is frozen " and handed it to the lad serving to give back to me, I still was not happy but because I had my children in the back of the car I took the drink back, as soon as I took the drink the red colour went down to the bottom of the plastic cup and mixed with the yellow lemonade, at this point it was too late to go back as we had moved car and a big queue was behind us,
When we got home the Happy meal wrap was spicy which no one said spicy and so that could not be eaten and who wants an unfrozen drink?
I feel as I already complained, while there, the staff should have looked closer and taken my word for it instead of shoving me out as for spicy wrap what kid wants that, just one last thing that I'm sure you are aware off and that's soggy straws (no nice)
Regards Stephanie Bham Date went to outlet 26/05/19 time 19.40.21 number on top of reciept 2060 12 digit code MMX-4FD9-3G6L Store 0665


1Wny is it that your food in Parker AZ doesn't have to taste like your food everywhere else?

Terrible, unprofessional! Never will go back again!

I'm 5/25/19 at 730 a.m. I went through drive thru at 18th pine in Niagara falls ny. I ordered two steak bagel meals which is almost 16.00$ and to me that's expensive for three items but it's my favorite sandwich on the menu . Both the bagels were burnt to a crisp. So hard it almost broke my tooth . It felt like It was gonna. I could've played hockey with these bagels. I am disabled and had a ride I don't drive so I couldn't go back and exchange it today or even tomorrow . So please a refund would be nice . I worked at McD's on nfalls Blvd for yrs and no way would I ever let a sandwich that hard to leave my kitchen when I ran the line. Should be ashamed of themselves in pine. The bagels were black that's how burnt they were . Needless to say I threw my sandwich out . Please contact at my email or phone ty

why is McDonalds 10506 follansbee wv start charging .50 for small cup of ice or water to put in coffee to cool down have been getting ice for coffee for very long time no other fast food charges for small ice or water

I purchased Hot Cakes and Sausage, and one hash brown this am from the Mcdonalds in Colchester VT. I bit down on something while driving and eating the hash brown, and it appears to be a piece of black plastic that came out, and there was another black plastic piece in the hash brown, this was cooked right into the hash brown, as if it was mixed in during production, not from your location.
Thanks-Jennifer

Last night at approx. 8pm at 9970 Bustleton Ave McDonald's Philadelphia PA I experienced the worst meal I can ever remember at Mcds. it started at the register where I asked about salads 3 times and couldn't understand the cashiers response even after asking for the 3rd time I finally just ordered a cheeseburger fries and a drink and a chicken sandwich for another guest..I tried to make the best of the situation as i was already aggravated but there was so much noise being made by the workers especially the man taking the trash out and putting in fresh bags in the cans I could barely talk to my guest . he made a n awful racket in each of the 5 receptacles. needless to say I couldn't wait to wolf down my meal and get out of there. I thought about filling out a complaint form but it wouldn't allow me to send form without my location information which I won't give for fear of retaliation so this was my best option........

People at drive thru do not know there menu
They take orders. Without knowledge of what McDonald’s has to offer
Order a special
Confronted person taking money
She told me I am getting what I ordered
Asked for coffee light
Got black
Unfortunately I realized she didn’t speak English well
Shouid not be taking orders

The service at the McDonald's on 933 in south bend is so bad my orders are consistently wrong have gone through the drive-thru and seen people go in and get out quicker than I'm doing going through the drive-thru being the only person in line at the drive-thru I am done going to your restaurants I'm sure there are places that would appreciate my business

Trying to get a new gift card since March to replace one that was frozen. Nobody knows why. Case No.16154686. Card # 6154 8671 8826 4716.Call many times and spoke to supervisors, cannot tell me the card was mail out. Please help, this is almost $50.00. Claudette May, 860-742-6824. Next step is the Better Business Bureau. Hope someone cares enough to look into my case. Many Thanks.

I went to store #32842 @ 6670 Tara Blvd, Jonesboro, Ga 30236, on my lunch break @ 12:55 in the afternoon, and I was there until 1:22pm. I ordered 2 of your 2 for $5 meals, 2 10 piece nuggets, a filet of fish and a quarter pounder) they were out of ice, they were out of all drinks except for diet peach sprite, the young man who makes the quarter pound patties quit in the middle of making them and so we had to wait, (plus listen to the manager and him argue) then they left the rest of my order on the counter and my food just got colder and colder. There were people waiting longer than me for their food. I had gone there earlier that morning around 6:15 for my breakfast and wanted to go in and I was told they could not open because her crew was not there and she was working (her words) damn near alone. I love McDonalds and this one is closest to my job but I am VERY upset and am going to eat elsewhere for a while, and wanted to make sure someone knew.

OMG. Not again. The last 4-5 times I have gone to this location drive thru for take out breakfast it was again wrong. I went into the store in person this time to place my order. REALLY!! wrong again and no hash brown. I requested no ice in my OJ and got a cup full of ice. I'm paying 2.79 for a cup of ice? I requested the Mgr. She actually said "we have to put ice". I said NO you don't. She insisted, was actually not backing off? REALLY. I requested the 2 for sausage egg/cheese and 1 hash brown. I got 1 sandwich correct the other w/o cheese on a biscuit? I asked her why. she said mistake. I happened to check my receipt. They actually charged me for 1 meal and a separate charge for the wrong sandwich.? I understand there is a language barrier. But I'm sorry, do not take orders at the window or reg unless you understand what the customer is saying. So in the end she actually argued with me with a raised voice in front of other customers. I ended up walking out with out my correct order and a cup full of ice that cost over 2 . I never write complaints. But this time I had enough. The folks behind me told her she was wrong. I want my money back. I'm P'd off.

I was in the 8th Street McDonalds this evening and purchased one small sundae, a small ice cream cone, and a second cone but didn't want the cone so asked to have it put in a dish. Once I paid for the order, I noticed that I was charged for two sundaes and one cone. I should have been charged for one sundae and two cones. I told the cashier but she was not able to do a refund. I am not happy that she did not do a refund.
Thank you.

Dear Mcdonalds Am writing to you, regarding a member of staff that works as a manager at rooley lane bradford. The person in question is called..Marham.... I find her very rude I went in to pick order for my customer.As I work for uber. As I approach the counter.Maraham.started questioning me saying I wasn't the person on the phone to pick customers order .As your not aware that uber has given me permission to work on behalf of my brother or any body else as long it's ok with them. When I question Maraham.I asked her do you have a problem.? First she said no. But when getting my order. She told the staff to take there time in making the order. That is not professional as she suppose to be a manger. Am very annoyed how your staff can question me about my job. please can you make sure.that any of your staff do not question me, as I work for uber and not McDonald.Regards keza

The decision of Mcdonald's to go to double drive thru lanes and automated ordering without enough staff is absolutely ridiculous! It's no longer fast food. Twenty to thirty minutes in the drive thru is unacceptable!

STORE LOCATION: 375 CENTRAL AVE, EAST ORANGE, NJ 07018 (DRIVE-THRU CUSTOMER)
TIME AND DATE: 10:00PM ON 5/5/2018
1. THE LARGE FRIES AT $3.59- I ORDERED WERE NOT FRESH. IT ONLY TAKES 3 MINS FOR A FRESH BATCH SO, EMPLOYEE ASKED ME TO WAIT IN THE RESERVE PARKING.
2. THE NEW FRIES I RECEIVED, THE CONTAINER WAS HALF FULL & VERY BROWN (BURNT LOOKING), SO I WENT INSIDE THE STORE TO ASK FOR A NEW SET OF FRIES
3. THE EMPLOYEE JUST TOOK MY BAG FROM ME AND ADDED TO THE FRIES I GAVE HER BACK...
4. HER COMMET TO THE OTHER EMPLOYEES WERE " AM I BEING PUNKED? WE'LL JUST GIVE HERE THE SAME FRIES SHE COME IN HERE WITH TO GET HER OUT OF HER.
5. THE MANAGER ON THE SHIFT SHOULD HAVE HANDLED THE SITUATION DIRECTLY SINCE IS SPEND ABOUT $17 TOTAL...

I have been disappointed too many times at my local mcdonalds. I have finally called it quits. The drive through service is just unbelievably too slow. I went for my last try on 5-5-19 at 8:45. I placed my order and then sat for 10 minutes before I decided to leave empty handed. I guess I will stick with Chick-fil-A. They have customer service down to a consistent science and have not let me down. I am disappointed for this to have happened because I have enjoyed mcdonalds.

On 5-3-19 I went through the drive through and placed my order I was the only car. When I went to the pick up window they had me drive
around to the door. I set their 10 minutes waiting on my order. Mean while two cars went through the drive through. This is the second time
this has happen to me. I will not be going back. Their service is bad when 4 or 6 people are working and they can't get the food out.
this was McDonalds # 37156on 5506 McAurthor in north little rock My order was; one fish sandwich meal, one big mac, one four piece chicken tenders. $16.60

9725 Callabridge Ct, Charlotte mC dONALDS
05/03/2019 3:40 am CALLED THE RESTAURANT AND ASKED TO GO AHEAD AND COOK 10 APPLE PIES FOR ME, ARRIVED TO THE RESTAURANT 3:52am, ORDERED FOOD AND DID NOT EVEN MAKE IT TO THE PAY WINDOW IN 32 MIN !!!!
A FEW CUSTOMERS PULLED AWAY WITHOUT GETTING THEIR BREAKFAST. I PULLED AWAY AS WELL, WAS LATE TO WORK.
STOPED BY THE RESTAURANT ABT 10 AM AND INFORMED THE GENERAL MGR OF POOR SERVICE, SHE APOLOGISED AND DID NOT HONOR THE FOOD I INITIALY WANTED TO ORDER.
ALSO @ 3:52 AM THIS RESTAURANT DOES NOT SERVE LUNCH, JUST BREAKFAST. I WAS NOT HONORED BURGERS AT THAT TIME.
IT SEAMED ONCE CUSTOMER PAID AT DRIVE THRU, THEN MEAL WAS GETTING COOKED. NEXT IN LINE PAYS FOR FOOD AND THEN THE ORDER MAKING IS INITIATED.
ABSOLUTE DISASTER!

McDonalds’ STORE 14497 5480 FOREST DRIVE COLUMBIA, SC TEL: 802-790-2645
ORDER TIME: 05/01/2019 – 1:32 PM ORDER 96 – FINALLY GOT FOOD AT 2:08 PM
ORDERED:
1 SAUSAGE EGG McMUFFIN 1 SAUSAGE McMUFFIN 2 SMALL FRENCH FRIES 1 LG PEACH SLUSHIE 1 LARGE FRUIT PUNCH SLUSHIE
I have had so many problems with this store that I have their number on speed dial on my phone. Today was nothing new, just much worse than usual.
Starting at the order window – I had to repeat the order 3 times, then had to change the fries to small from medium. This they do every time for some reason.
Paid and went to the pickup window. Waited for a few minutes and was asked if I ordered slushies? I said was and was told to go to reserve parking 1 and wait. In a few minutes a manager came out and handed me the slushies. I asked him where my food was. He looked at the receipt and said “they did not give you food?” I said no. He took my receipt and went back inside. I sat there for at least 15 minutes and called the store 3 times. Phone rang 10 times each time before I hung up. I never got an answer.
Finally drove back to where you order and asked to speak to a manager. They sent me to first window, where I was sent to the pickup window again. Finally at 2:08 I was handed food.
I have said all that to say that I have been going to McDonalds since they first opened. Today is the last time I will shop there. Guess Burger King going to pick up the money I usually spent at your store.

Your employees are thieves, I am only sending this as a courtesy but will also be reporting to the BBB and seeking an attorney, I was I do admit intoxicated in the drive thru at one of the locations, the employee took my order I dozed off while waiting for my food. My car was in park your employee including the manager took my money after they had called the police. They knew I would not be getting my food yet still took my money including keeping the change I would have gotten back. They gave the police a receipt the manager had signed to come back for my refund ( according to the office). When I went back the manager told me she was not refunding my money I should have not been drunk. Me being drunk or not does not give your employee's the right to keep my money. So if someone passes out on the curb at mc Donalds and your manager calls the police (which they should) that means they have the right to take his money before the police gets there. No it does not!

one of your employees from the fitzgerald georgia store made a threat against my son while working and has also posted pics of mcdonalds on her own personell website but she made a threat againt my son while working and manager did nothing and then days later she seen my son walking and she beet the hell out of my son and my son terminally and autistic and severely mentally handicapped an if you do nothing i will take above your head and on the streets she goes by the name ANGEL and my son has not been able to walk since the incident thank you and god bless you all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

On 4/18/2019, I went to McDonald's Restaurant #25429. 7409 FM 620 North, Austin, Tx. 78726.
I was told by a lady that brought my food to the table that if I go to the website on my receipt and take a survey, that I could come back and get a sandwich for free.
I took the survey and went back to the restaurant today, 4/29/2019. A lady with an accent(appeared to be of African descent), did not identify herself as the manager, but she cancelled the order and said that it was buy one get one free. I told her okay, but I was told by another employee that after the survey, I was suppose to get a free sandwich.
I am submitting this complaint because the woman with the accent (black) was rude and did not apologize. She could have stated what the problem was, but instead she chose to cancel the order and approach me with a rude tone. She is not customer service oriented.

I went to the McDonalds on Elden Street in Herndon, VA at approx 2:30 on 4/28/19. I ordered a BigMac Meal, and when I bit into the sandwich it was cold and the bun was stale!!! I took it back to the counter and told them I did not want it, and I asked to see a manager. The young man spoke to a woman but she ignored me as I stood there. After waiting several minutes I again demanded to see the manager. The same woman to whom the boy spoke and who had ignored me came over and said, "I'll give you another one." I told her I did not want another sandwich and had lost my appetite. At that point I gathered my uneaten fries and untouched coke and went to throw them away.
The bins were overflowing and I had trouble stuffing in the fries (which I did not eat) and coke. Based on the lack of cleanliness, I'm surprised no one has gotten ill, or reported it to the Health Department.
It was a totally disgusting experience, and I honesty think it will be my last visit to a McDonalds.
I have also calledl the 800 number and spoke to a representative.

Tonight, a Sunday evening at 730pm I stopped by a McDonalds for a quick dinner. I ordered a Southwest salad with grilled chicken. After a 20 minute wait in the drive through lane, I handed over $20.31 for a 4.31 salad. When the guy returned my change I was surprised to see a handful of coins and 3 fives. I questioned him and explained that I gave him the exact coinage and should received a flat $16 back. He began to argue that I had given him some odd amount of change (2 pennies, a nickel and a dime I believe). That made no sense and I told him so but he continued to argue with me so I gave up and left with my salad. Upon arriving home I found the salad had no chicken at all. I am too tired after a long day to drive back again. This is not a isolated incident. It has happened before. I guess from now on I will need to hold up the line and check my food before I leave.
Incidentally, the last time I was inside this McDonalds, there was no one working the register but 5, count'em 5 workers clustered together looking at a schedule by the drive through window. After calling to them and making eye contact they still ignored me so I put my money on the counter and grabbed myself a cup for my drink. THIS IS A VERY POORLY RUN STORE!

hello I am writing to you this today because I have been a fan and a great customer for at least all of my life.... its been about 2 months ago that I have been having such a problem to get my breakfast at one of your Mcdonals frandicises. well its located in Athens Ga 30601 on Barnett shoals/ or some say Lexington rd. today I passed by the store was close at 3:25 am!!!!!! like WHAT??? I drove and said was the issue today because it seems theres a issue everyday.. a young man came out and say im so sorry im not able to get your coffee maam w/10 creams and 10 sugars we just had the manager say she quit and we only have 2 people staff!!!! I say WHAT???? this don't make no sense at all... as he say nobody wants to come in and work here because the manager have a don't care attitude and is always on there cell phones … please I want the problem fix!!!! I love mickey ds coffee and burgers !!! please fix this issue .im begging you I would upload the receits for the pass 3 months but would be to much... I honestly sit there and wait a good 15 minutes everymorning . I go in at 4 at walamrt that's about 5 minutes from your mcdonalds so everyday im eather rushing or have to wake up at 3:00 am to be able to get to my job on time … please fix the issue

ON NUMERIOUS OCCASSIONS I HAVE COMPLAINED TO YOUR MANAGEMENT AT MACDONALDS IN REGARDS TO THERE AIR CONDITIONERS NOT WORKING AT THE AYALA MALL (DISTRICT) AT DASMARINAS BUT ALL WE GET IS THERE IS A PROBLEM,,NOW THAT
WAS OVER A MONTH AGO,THEY ARE STILL OUT OF 12 A/C ONLY 2 WORK,MY WIFE AND I WERE AT MACDONALDS TODAY SUNDAY THE
28/4/2019 AND NOW THERE IS ONLY (1) WORKING,WHICH IS A TOTAL DISGRACE IN THIS VERY HOT WEATHER PEOPLE ARE SITTING
WITH CHILDREN PERSPIRING HAVING TO USE HAND FANS AND HANKYS TO WIPE THE SWET,,I APPROACHED THE MANAGEMENT ABOUT THE ISSUE ALL I GOT WAS WOULD YOU LIKE TO CHANGE YOUR SEAT BESIDE THE ONE THATS WORKING,,,,,,I CAN Assure you thats the last time i will venture with my family to your establishment UNTIL YOU HAVE THE A/C FIXED WE WILL SPEND OUR MONEY ELSE WHERE,,,,,,,,YOURS GEORGE TWEEDIE.......

Hi,
On 4-18 I got a grilled chicken sandwich and the tomatoes were spoiled and the lettuce was black. I bit into it and gagged. I went back after my appointment and showed the manager. She did give me a credit but, the fact that they were using spoiled produce is beyond me. It had to have been sitting out for days. I do have pictures. It was store 1307 here in Tucson. I'm sure other customers received the spoiled product.
Thanks, Renee


I just left store # 23827 and will not return. One of the employees was very snippy to another. The music was sooo loud you had to yell your order and ALL of the soft drinks in the machine were flat, even behind the counter. A customer brought it to the attention to one of the girls and she told him to drink tea. What kind of customer service is that. really disappointing.

no receipt unless you ask for it....the McDonald's in Madison Florida is holding my debit receipt for ransom...when I place an order and hand my debit card for payment I have not been receiving a receipt at the order window and unless you ask for it at the second window (the food window) you don't get one....I need this for general purpose. HELP!

two Months ago I filed a complaint against establishment at 18 East 42nd st NY NY in regards to the long lines and lack of agressivenss from the workers as far as taking orders between 6:30 and 7:00am. Im also not suppose to drink regular coffee but only decaf and they wouldn't make the decaf coffee so I had to default to coffee. I recieved a resposnse from the survey I conducted and an apology. So I went there today 4/25 and ran into the same situation no Decaf and the cashier was talking more to a customer as opposed to taking my order. Her name was Rosa.
This is the survey code from the receipt 25696-01810 42519 06570 00076-0. That crew is disgusting to say the least . Sorry but im venting my frustrations .
Erosado@vnsny.org
646-532-8457

Every time I come to the McDonald’s restaurant # 6928 address is 7181 w Cermak rd Berwyn il 60402 Im always being harassed by the lady that cleans the lobby! I come here to enjoy my meal and i fell that I’m being rushed and being harassed. I have complained so many time and nothing has been done!! I’m getting really irritated with all this!! I will be looking for a lawyer and will go through legal proceedings by harassment!

Honestly! Do you ever wonder why your reviews are so low?? I just went thru the drive thru at the local McD's. I ordered the chicken tenders and saw that you could get a side salad instead of FF. Great idea, I thought! Well, it might have been a good thought if you would have had more than , literally 3 bites of salad in the bowl! I am attaching a picture because it is truly ridiculous! There were more tough stems than anything in it. Just don't know what else to say except how disappointing it is to go someplace that used to be proud of their product.


We visited McDonald's Caldermeade on Good Friday> We were there at 9.45am. I requested to have the fish fillet, but was told that it was not available until 10.30am. Most other items are available 24 hours. Good Friday happens one day a year, surely you could allow the fish burger to be available 24 hours like other products.

Wanted to buy a coffee at Falconridge location, after being ignored by an employee walking around was told by the manager they were busy and behind and I would have to just wait.

To start off I don`t know what store number it is. Its in Victorville Ca. in the Crossroads shopping center on the corner of Palmdale & Hwy 395.in Victorville. I don`t usually makes complaints, but this store needs to be looked at by corporate. I have been there a total of 10 times give or take and ever time I go there,morning to evening shit and every time something is missing or the food is nasty and its not the food being terrible it the one who is putting the orders together. Today 4/20/2019 @11am I ordered 2 Signature Crafted Buttermilk Chicken sandwiches 1 meal and 1 just the sandwich no meal, when I got my order I checked to see if everything was there and to my surprise everything was there first I ate the first one it was great but the second was horrible no dressing no lettuce or anything over cooked also. Please look in to this business something there is lacking, Shift management or just over all not caring about the company standards. Thank You Charles Mcdonald

You need to look at the price of your French fries compare to Hardees and burger King. $2.70 for a medium fry is too high. If you charge that for a fry you should give a Hamburger with the fry FREE. Your Hamburgers are high as it is.

Drive through, ordered two lots pancakes with maple syrup, four hash brown and one sausage and egg no cheese muffin
Received first order, only one box of pancakes and no maple syrup.
Walked in third time asked for complete order to be made as I had wasted a lot of time back and forth from home.
Female manager took care of everything very fast.
No body checks orders.
No one opens their mouth to talk and confirm orders when they come to the waiting bay even after I repeated the order to them.
Not happy.
This was Coffs harbour next to the plaza.

Having a medical; condition which prevents me from eating regular food I consume liquid foods, including smoothies & your soft serve ice cream, which I purchase 2 cones daily and have been doing so for the last 8 months (my dogs get the cones) going through the drive through as I am partially disabled. I have asked that they make the cones a little larger & expressed that I do not mind paying a bit extra. This specifically is at the restaurant located about 1/4 mile from my home on Military Trail in Delray Beach, Florida. A few of the employees have done so, but a few have told me they have gotten unto trouble with the managers for doing so.
There are 2 managers that are extremely rude and have become verbally abusive to me at the drive thru and I have no intentions of taking such abuse. I have been told, this is how it is and if you don't like the size, go elsewhere. We are not here to give our food away. Besides the ice cream I usually buy drinks & food as well for my granddaughter who lives with me, so as a daily customer I do not expect to be treated in such a manner.
When I first started purchasing the ice cream the cost of a cone was $1.09 which is now way beyond that and still the size is relatively small, which I understand , but even after explaining why I purchase 2 I am met with nasty remarks by the managers.
I will now go to another restaurant which is several miles from my home and has never denied giving me a little extra as they know it is my daily food, besides soup and other liquids. Individuals in the car with me cannot believe that a manager would speak to a customer in such a manner and have refused to purchase anything from this facility, and have promised to spread the word about the 2 specific managers, one a blond lady, the other a man color who speaks WITH AN ACCENT & TOLD ME TO GO ELSEWHERE, WHICH I WILL BE DOING. There are other places that do sell se=oft serve ice cream that I shall try where I do not have to tell them to please give me a little extra as the portions are larger to begin with and I do nit have to be insulted.

I went to the McDonald's on prospect ave,hartford. I ordered an ice coffee and a large breakfast with hot cakes. I got taken, when I got home there was. No pancakes and no hash browns in the bag. I would like a full refund please.

I went to your Mcdonalds in Uniontown. I got a Big Mack . I went to eat it and the burger was like looking in a mirror that’s how thin they are. I will never come to Mcdonalds again . They used to be good . That’s all I got to say.

Good afternoon,
I am a concerned customer who is writing to you today in regards to your plastic bags. Throughout the years, I continue to see more and more of Mcdonald's grocery bags and straws on the streets of Miami. I am tired of seeing these plastic bags and straws ending up on our streets, in our oceans and in the stomachs of many animals. This is a huge problem that should be solved immediately. There are so many alternatives that can be cheaper in the long run, you just have to put the efforts to change. If you don't make a change soon, expect to see your numbers of satisfied customer go down as well as your sales.
Very concerned,
Lucy Rosario

Today's date 4-15-19 I specifically waited to get underway on a full day's work and stopping at Ashland's McDonald's was my only reasonable choice: great coffee, quick food, donut fingers. Over winter I'd been the first customer dozens of times. I'd learn to appreciate a quick @2.00 burger there while getting a variety of things done while I went from job to job as a customer services consultant in northern Wisconsin. This morning, I arrived at 5:00 am, waited 10 minutes for the door to be unlocked, waited at the counter over 15' while a food assembly person said she wished she could run the cash register. I told her I'd come back in about 20' after making some purchases at Walmart. I returned at 5:25. The door had been locked again, I could see three employees, along with Lisa the crew leader, either on the phone or texting. They could see me and made no efforts to acknowledge they were going to open the door. I'd made a round trip of slightly over 50 miles to eat here dozens of times. Drive thru asked me to wait. I left disappointed and convinced the oil was hot enough for donut sticks, biscuits, coffee were all ready to go. I've run my service business 34 years and this was a first ever where employees were evidently absorbed in something other than simple, fast service. McDonald's isn't going to fail anytime soon owning some of the most valuable real estate in the world. And Ashland's McDonal's won't either. But I will get better coffee and service elsewhere without wondering whats up or how I'm going to be treated this time at this place.
Thanks for the opportunity. I am not a competitor, I'm in my 70's and love my service consulting service. But I'm going to use this as an example of customer neglect. These were mature [20+] employees, two whom I'd known to be managers.

I have never seen a manager talk to a employee so bad and hateful in front of customers I was embarrassed for her the manager is Jamie on Horner bulavard in Sanford nc

Worst experience I've ever had,the sundae was unpleasant looking,and the employee was talking to the other employees and laughing, taking turns talking with each other and laughing at me,as I waited for the rest of my order, when I asked for my money back, I waited for at least 5 minutes, I went in to ask for refund, I was still receiving laughing and asked for a receipt when I never received stating she couldn't give me a refund without a receipt,then the manager came from the back area stating he had to get it himself and as I turned to walk away,the manager actually said that I needed to just chill

The Mcdonalds in West Milton Ohio, (not for sure if it is company owned or not) was so slow on Sunday, April 7 that I watched 4 people walk out.
My Mother and I arrived at 11:45 and got our food at 12:15. I felt so bad for the workers as they were getting slammed and yelled at, they need more help. Just wanted to let someone know that business is going downhill fast.
Thank you

Your McDonald’s in Boutte, La is horrible. Went thru drive up on 4-6-2019. No one in line paid for food, drive up to window and asked to pull up. Food brought to our car twice both times order was wrong. We waited several minutes until my husband got out and went inside. They were still waiting on one of our TWO sandwiches. One lady was returning her cheese burger because there was NO MEAT! Ridiculous and I will never go back. Horrible lazy workers!

it was Wednesday april 3rd we live in ashburn, ga 31714 went to mcdonalds in town at 9:30 set in drive through for 5 min car in front of us drove off there was 4 cars already in line to get their orders when I pulled up tp the menu to order and the told us they were closed due to being short staffed my 4 year old was very upset he wanted a happy meal. I could not belive what I heard I have worked in the business befor you do not close a business down due to being short staffed. I was very angry and still am. you lost a lot of customers that evening.

this is the 3rd time ordering a quarter pounder with cheese they gave the dollar cheese burger patty ,, never have the apple pies unless your willing to wait 12 to 15 minutes,,

The behavior that I have seen at 3921 S US 301, Riverview, Fl by its manager is appalling!!! I am a customer that purchases breakfast and lunch daily with an occasional dinner and/or dessert
On several occasions, I have heard and seen this female manager use foul language towards employees and also go so far as to shove them, but today was the last straw!!!! Today I saw this female manager, who happens to be African-American, not only screaming and using profanity towards an employee in front of a crowd of customers, throw food at the employee!!! I am so enraged and disgusted by her behavior that I may have to take my business elsewhere!!!! This type of behavior is unacceptable and makes me wonder if your Company employs people like that, what kind of people are in the higher Corporate offices??? This manager, who is called Nicky, I am told, does not qualify for the position she is in. She is demeaning, abusive and very unprofessional!!!! Whose to say this behavior won't spiral out onto a paying customer? McDonalds could be looking at a lawsuit!! If she continues to be employed there as manager, I along with other customers will no longer be patrons at your establishment.

Store 32581 is just not serving customers that walk in the door. You wait forever while they fill orders for the drive in and just look at you. Finally they come over and begrudgingly fill your order. It takes forever. Never have I ever seen anything like that. We try to have a meeting there at 10am and have finally decided we cant wait for breakfast and or just coffee. Soooo sad.

EVERYDAY IT IS THE SAME OLD STORY UNDER STAFFED. TAKES AT LEAST 8 MINUTES IN THE CAR LINE. THEN THEY TELL YOU TO PULL UP. THIS MORNING I WAITED OVER 10 MINUTES TO GET MY FOOD. THIS IS SOMETHIG THAT HAPPENS ON A REGULAR BASIS. SOMETHING NEEDS TO BE DONE TO CORRECT THIS. THEIR NUMBER IS 770-917-4645. ALL THEY EVER SAY IS I AM SORRY. WELL AFTER TODAY I CAN GO ANYWHERE AND GET BREAKFAST AND MUCH FASTER. THERE WERE TWO CARS IN THE LINE WHEN I PULLED UP WE ALL HAD TO PULL UP AND WAIT. THINK YOU NEED TO RETHINK HOW THE CUSTOMERS ARE TREATED.

Restaurant #3149 - This is the second time we've been given the wrong order in 2 weeks. Today, ticket #1353, we ordered a btr milk chicken biscuit, a sausage biscuit, a sausage mcmuffin with an egg and received a ham and cheese instead, a diet Coke and received a Dr. Pepper. Last visit I ordered a chicken, egg and cheese bagel and was charged individually for each item: The egg for $1.50 alone and the chicken and cheese individually priced. This is plain out stupidity. This location is always so slow to get served and terrible on getting orders right.

On March 30, 2019 @ 9pm at address: 101 Roanoke Ave, Roanoke Rapids NC. I decided to go to the drive-thru to get a vanilla cone and a mcdouble for a kid that was riding with me, he stated he wanted lettuce on it the young lady ask was there anything else, I replied no and went on to ask did she have the lettuce put on the sandwich, she replied anything else repeatedly instead of stating yes or no, she just kept asking anything else with a real bad attitude. So I ask once more did you get the lettuce the employee for the drive thru yelled really loud, IS THERE ANYTHING ELSE, Still not answering the question and stated you she stop talking as I ask what was she going to say you what I said you know what keep the food, and I took my business else where. As a customer that was not rude at all I will not be going back I was yelled at and it was not right, you don't yell at customers. Something needs to be done about her as a employee.

of all the mcDonalds i have ever been in, i never saw a dirtier place than the mcDonalds in Coudersport pa, i'm ashamed to ever go
there again, tables were dirty, floors had litter all over, paper, food, ect ect, that place needs a clean up, yours truly customer, frank

This McDonald's is the worst location. It's the management and not the help. One morning they ran out of coffee. The scanner used to scan the McDonald's App. half the time dose not work. You couldn't read the recipt because the ink was out. That lasted for a year. One morning all but one monitor was not working. Many times there's not enough help causing the help covering two or more stations. This place needs an overhaul.

We are flying on air Asia flight from Delhi to Indore pnr I2WB9E and we ordered 2 burgers at the store at T3 and when we checked it in the flight only 1was there. This is completely unexpected and very disappointing.please see to it.

I went to the McDonald's in Springfield IL on Clearlake Ave this morning (3/29/19). It was busy as normal, however the car in front of me pulled forward and parked in the drive before I could fully pull up to the second window to get my order. The manager on duty asked them to pull forward. The young girl handed me my bag of food. I asked about the coffee and verified that she gave me my order. She did not. However, she was extremely nice about it and apologetic. NO BIG DEAL. This stuff happens to all of us. Well the manager was behind her and asked "what's wrong with you today?! You have to look in the bag before you give stuff. Get out of the way" and slammed my bag of food into her hands. There was no need for him to act like that as a manager especially. If this particular employee has been struggling and making this mistake OR if this was the first time, there is a right time and place to talk to her privately about it. I apologized to the girl because I felt so bad. I'm only 27 and can recognize a ridiculous, out of control manager.

store#22008
5510 w Oakland park Blvd.
Lauderhill, FL 33313
phone 954-777-3445
This morning, I pulled into the drive through, There were no cars in either window. I was at the speaker with my two sons. The young lady came on the speaker said Welcome to McDonalds and asked for my order.
I started to speak and she placed me on hold, She was having an unprofessional conversation with a coworker. She comes back to the speaker again and says I'm sorry for the hold may I take you order, I begin to order again and she placed me on hold again. I start to speak again, and she then says, Hold On hold on hold on, and she's gone again. Now there are about 6 cars behind me, no cars at either window. When she comes back, she asks for my order again, Now this is 4 times!!!!! I said ma'am there are quite a few cars behind me and there is no one in front of me why are you putting me on hold?
she says "damn" in the speaker, and a man comes on and asks for my order. I place my order. he says ok please pull forward without verifying my order or giving me an amount, When I got to the first window to pay, The man now takes my order again. I'm wondering now why is he taking my order again, He was not, I repeat he was not verifying my order he was taking my order again. The young lady is standing behind him at this point rolling her eyes, and giving me all these nasty looks, I say don't look at me nasty. People are heading to work, people are the move, this is morning rush hour you guys are not focused on the customers. He then talks my order, he forgot one item cashes me out, I proceed to the next window. I get to the next window. The young lady passes me my bag, I check it and I'm missing an item, also I asked for napkins which she did not put any in the bag, she says ma'am I put napkins in the bag, I look no napkins!!!! she gives me the napkins and asks why I have a nasty attitude,
Maybe because I have to drop my kids and go to work, and what should have been a quick ride through the McDonalds drive through has now become something longer. the woman asks me for my receipt. and says oh they only rang you up for one side of scrambled eggs not 2, the man says that will be 2.13 and asks me for my card again, Had they not been playing, instead of working I would not have had to go through paying again. By this time I'm irritated and the man says I need to change my attitude.
First and foremost my first job from 16, all the way till I graduated college I worked at McDonald's.
So my first instinct is respect for workers because I know its not easy. However the treatment I experienced this morning was extremely disrespectful. I live around the corner from this McDonald's and frequent the drive through a lot. I don't feel as if what happened to me was warranted.
They were playing on the job, not focused there were quite a few cars behind me and none in front of me. It is not in my personality to complain, or be rude to people. I feel like my entire day has now been effected by the behavior of people who don't respect their customers.
that store needs to be retrained or placed on notice for the way they are handling customers during one of the busiest times of the day. People are headed to work and dropping off children to school etcetera, who has time to be repeating themselves more than 5 times for a simple order.
my phone is 305-910-9559
my name is Tanya, I would like to file a formal complaint.

stopped at mcdonalds in waterloo,iowa;on logan ave.on 3-28-2019 @5:30 pm.ordered 2 double cheeseburgers.got 2 double cheeseburgers,splash of ketsup,one see thru pickle.possibly onions{smaller than a grain of salt}. the french fries looked like they were
from france.
this is the new look of mcdonalds!!!!

Tonight about 7:00pm my daughter went through the drive through at TTP (outside mcdonalds) and ordered 1 lemonade, 1 frozen raspberry, 10 frozen cokes (these were for my netball team after their last training tonight). When she got to the window to receive the drinks the girl only gave my daughter 2 frozen cokes. My daughter asked for the other 8 frozen cokes and the girl said you only ordered 2 so you only get 2. The girl then continued to say very rudely if you want anything else or want to order 8 more frozen cokes you need to go through the drive through again. At this point my daughter was starting to get frustrated as she knew I was waiting at the courts with my netball girls waiting for their drinks. I don't know the name of the employee involved but there needs to be better service from employees when going through the drive through. My daughter is so upset about this whole situation that she said she will never go to this McDonalds again.

I went to mcdonalds this afternoon around 3:20 and sat in the car line about 20 minutes just to find out they messed my order up, they don't have enough workers there, and I feel like a few of them need to be drug tested, they stand around and talk a lot, I was not satisfied at all

I cant believe that no one has contact me yet and this is the thrid time that I have sent this complaint! I use to go to McDonalds almost every morning to get coffee or some times or a latte. I started cutting back on the sugar and the creamer and would ask that they put my sugar and creamer on the side so that I can control how much that I was getting in my coffee. This one morning traffic was really heavy and I thought that I would just wait until I get to work and fix my coffee. I went to heat up my coffee and I noticed that it had a bunch of stuff floating around in it. I then went over to the sink and started pouring it slowing down the drain to see what was in my coffee. I still to this day don't know what in the world was in my coffee! I immediately got sick to my stomach. I don't know how long that I have been getting that coffee and it having something in it and how many other people that have been drinking this coffee and not knowing because if you put cream and sugar in it you wont be able to tell. God only knows what it has been doing to the inside of my stomach and other people's stomach too!


Me and my family have visited this mc Donald’s on two occasions and both times the food has been cold my daughter were upset because her chips and nuggets were cold my Big Mac was cold and my chips even the coffee was cold when u eat out you don’t expect food to be cold me and my family was most upset we use mc Donald’s almost twice a week. At different branches this Branchhas a problem with serving hot food

on Sunday 3/24/19 at 4:43pm I placed a mobile order at store # 38760 located at 1720 Celebration Blvd, Celebration FL 34747. Received confirmation # MN737321634. Upon arriving at the restaurant to pick up the order I was told that it had not been received. We received a confirmation number indicating that the order was ready for pick up. The manager said that this store is not on Google maps, therefore the orders are most likely being re-routed to other stores. I'm not sure if you are aware of the problem. However, it is an inconvenience and should be corrected.
I Spoke to Jessica in customer service on 3/24/19 at 5:20pm and she said she would inform management.
Thank you

A friend an l went to McDonald's in Anamosa on Chamberlain Dr., we were there at 6 a.m. Mar 21. Then on the way home we had stopped by around 9.p.m. and it was,dark again. I didn't know that the store was closed.
I have learned that Brandon Lovell has enjoyed pinching young female employees on their buttocks. This is a clear sign of a pedophile or sex offender.

Your restaurant is fine but you app and phone Customer service stinks. I would go into it but I have spoken to Customer service twice and I not going through it again in an email. Contact me if you even care. Now the email did not go through the first time. Let's see if it goes through the second time

Your restaurant is fine but you app and phone Customer service stinks. I would go into it but I have spoken to Customer service twice and I not going through it again in an email. Contact me if you even care.

I stop at McDonald’s about four nights a week in Trenton florida. Almost always close to their closing time. A Sunday night I ordered a fish sandwich, small fry and 6 nuggets from drive through and headed home while eating. My fries were Luke warm and nuggets COLD. I stopped there again a couple days later and told the drive through person what happened last time and wanted to be compensated for it. The manger told her since I didn’t report it the same night she wasn’t going to do anything about it. This is absolutely unacceptable

My experience doesn't get even one star and I never complain. (Kathy) at the store in Salt Lake City, Utah (500 South and apprx. 300 West)
I asked the representative to elaborate on an item in the menu, then ordered it. The item wasn't what I had ordered (or what she had described) so I asked the representative to replace it. She argued with me actively. I finally received the item I had wanted but the breakfast had sausage instead of the bacon, which I asked for specifically. I was cordial through it all... I was planning on returning the breakfast when the security guard replied to my friend and I that we had been sitting there longer than 30 min., and asked us to leave??? Really??? well yes, I was still attempting to get my order correct. I did not eat the breakfast... I spent over seven dollars on a breakfast I didn't like and didn't want to argue over. I would like a refund. BIG BREAKFAST. We should be able to enjoy our morning without this misery. I won't return to this store, and I won't suggest this store to my friends. Sincerely, Pat P.S. Andy was great though, a breath of fresh air!

Hi there! My wife and I drive almost every day thorough all boroughs of New York city and we love to go to your locations,specially, for your coffe which is the best for you us . Sadly, the personal who serve the coffee almost never get it right.
They forget add the sugar or they make it extremely sweet. For instance, moments ago my order was:
2 L. Coffee
ADD 4 Cream
ADD 2 Splenda
I got : One large black extremely sweet
One large coffee with too much
cream and not sugar at all.
At McDonald’s restaurant # 13508
Grand Concourse
Bronx, NY 10451
Tel# 1718 404 8608 ( out of service)
All this is not new; it’s being for log, long time.
Hope you can do something .
Have a great day!

Hi there! My wife and I drive almost every day thorough all boroughs of New York city and we love to go to your locations,specially, for your coffe which is the best for you us . Sadly, the personal who serve the coffee almost never get it right.
They forget add the sugar or they make it extremely sweet. For instance, moments ago my order was:
2 L. Coffee
ADD 4 Cream
ADD 2 Splenda
I got : One large black extremely sweet
One large coffee with too much
cream and not sugar at all.
At McDonald’s restaurant # 13508
Grand Concourse
Bronx, NY 10451
Tel# 1718 404 8608 ( out of service)
All this is not new; it’s being for log, long time.
Hope you can do something .
Have a great day!

The service was very slow didn't have apple pies. NEEED To CHANGE The Grease I ordered nuggets soo dark brown or burned it the grease. Not light brown and golden. I will never come back I spread the word change the grease.

i ordered a mushroom melt and they gave me a chicken mushroom melt instead and it was very greasy that it upset my stomach.

I visit the McDonald's store on 315 Meadow Dr., N Tonawanda at least 3/4 times a month. I have 3 grandchildren and we always go through the drive thru. This location is the closest to my home. If there was another store nearby, I would not be visiting this store any longer. My last 5 visits have been very disappointing. After speaking with manager, I advised her I would be emailing corporate. She was very nice, but I feel that the lack of detail to getting orders right is horrible. After the last 5 visits, I get home and something is missing, wrong order etc. I even check my receipt before pulling up to get my food and that is usually right. For example, I got home one evening and 3 meal order did not have the French fries! During that visit I also ordered 2 chicken nugget happy meals and 1 cheeseburger happy meal. I got 3 chicken nugget meals. My last visit, I checked my receipt which was correct, got my order and then pulled over to make sure I got everything. As usual, I did not get my 2 buffalo hot sauces which I specifically asked if they were in the bag before leaving. This is when I parked and went in to get them. I did speak to the manager. She did offer me something for my inconvenience, but I said I have kids in the car and my food is getting cold. She did say she would speak to everyone. I think something needs to come from you as well. When I got home with order after having to go in and get the sauces, my grandson had ordered a sausage egg mcmuffin. When he opened it, it was a ham mcmuffin. How do you get that wrong. Sorry so lengthy, but I am so frustrated with the service at this location. Thank you.

Hi, I had purchased a large mocha ice coffee and let me tell you 3/4 of it was ice. Nothing really to drink. I had paid $3.91 for it.
It was a location on Staten Island

I stopped at McDonald’s in Lafayette ,Georgia last week, I ordered 2 filet of fish? Was not fit to eat !! Over cooked , Cheese half way on the buns, I will NOT be back at the Lafayette McDonald’s ,

I have been a costumer for two years. I have had a costumer at the Bradley Park, Columbus, Ga. yell st me 2 months ago when she could not process my order correctly. Today as I do twice a week, I ordered a large French Latte Coffee. Twenty minutes later the Coffee was brought to me. But two minutes later the employee came out with a small latte coffee and told me it was regular coffee she brought me. I told her I ordered a large. They brought me out a large latte coffee ten minutes later. After drinking the coffee I got a mouthful of grounds, so much I had to spit it out as I could not swallow. I got it all over my clothes. The people in the booth sitting in front of me overheard me and said the same thing happened to them. I mentioned this to the manager at the restaurant. I will not eat at this restaurant any more. The manager at this restaurant is not capable of operating a restaurant. You need to find a better manager who can supervise his employees better.

i have been one of your customers from 1965 - 03/15/2019 i was at this restaurant # 5767 at 01:33 27680 hwy 50 la junta co. i saw my order walk out customer brought it back in then they gave it to us smashed up sake your service is the worst your over priced hope you go under

Service was terrible,25 minute wait just to get to the pay window,I was the second car,lost my order,gave me the wrong order,had to give my receipt just so they could figure out my order and then the young lady that screwed everything was the most rude inconsiderate person I’ve ever encountered,she should be fired and I overheard her say to another employee to get me my food and some one else give it to me,I had both my grandkids with me and they shouldn’t be around such ignorant person with a vulgar language and nasty attitude,This bar none has to be the worst McDonald’s in the state of Missouri,believe me I will tell everyone I know about this McDonald’s and will call on television channels in the area aware of the terrible employees and service you receive.I for a fact will not be spending another dime at any McDonald’s and I also feel calling the store at 7241 Gravois Avenue at 314-351-6307 is a complete waste of time because they all play together and it never goes anywhere or hear anything from them management,personally I’m done with McDonald’s,McDonald’s is a disgrace to fast food service

My husband and I were traveling through Colorado recently and on March 7, 2019 at 11:25 a.m., we stopped at McDonald's in Bennett, Colorado for lunch. We both ordered the Quarter Pound Cheese meal, which my husband paid for and we then found a table and sat down to wait for our order number to be called. The store was not overly busy but there were several other customers so we knew there was a possibility of a few minutes wait time. We waited for twenty minutes for our order. My husband went to the counter and picked up our food and we began eating. After taking a bite of my Quarter Pounder with Cheese, I noticed that a red greasy liquid was dripping from my sandwich. I lifted up the top bun to see what was causing the mess and it was easy to identify that the meat was uncooked; It had been on the grill but only the outside of the meat was browned-the inside was almost raw. I told my husband that I couldn’t eat it because the meat was dripping blood and I was worried that I could get e-coli or food poisoning from eating it. He looked at his burger and found that it was also uncooked. He took them both back up to the counter and told the server/waitress that the meat was under-cooked. She looked at it and said “Did you want it cooked?” He told her that we would prefer that our hamburgers be cooked to a temperature somewhere in the range of 140 degrees and that they should not have any blood dripping or be red in the center of the meat. She said it would be a few minutes. My husband came back to our table and we continued eating our cold French fries for another ten minutes. He then retrieved our replacement burgers which we opened and inspected for any signs of blood. There was not any blood but after taking a bite, I was feeling a little nauseous and didn’t finish eating it.
We have eaten at various McDonald’s for many years and I don’t believe either of us has had an experience quite like the one we had at the Bennett, Colorado McDonald’s. The store itself was fairly clean but the people working there seemed to have little or no interaction with the customers. We were not greeted by any employee, and our server didn’t ask or make suggestions regarding our order; she simply stood there and looked at us until my husband told her what he wanted. After waiting for twenty minutes for an under-cooked burger, I felt like maybe we should have been more specific when ordering. If there was a manager or someone in charge on the premises, they were not working with the employees as a team-leader; the employees appeared indifferent to the customers, to their jobs and there were no smiling faces to be seen - anywhere.

Stopped for a coffee this morning 3/12 no lids for the coffee cups. Last week no sugar.Very poor mgt.

I had a doctors appointment in Smithtown, NY this morning. On my way to work I went through the drive-thru in the Saint James, NY location (8:29 a.m.). I purchased the new donut sticks. After I drove away, I open the package and found the sticks to be overcooked, hard and if they ever had cinnamon/sugar on them, it was gone. I could not turn back because I was on my way to work. I thereafter stopped at your Manorville, NY (9:10 a.m.) location because it was on my way to work. I explained to them what had happened and they told me I had to drive 45 minutes back to Smithtown, NY or call them because there was nothing the Manorville, NY location could do for me. I was only looking for them to exchange the product with had a total of $2.05 with tax. I told them just to throw them away. I realize that each location is independently owned, but as a corporation I feel they could have exchanged the defective/overcooked product. I know one customer does not mean anything to you, but I will no longer purchase from any McDonalds location.

Today 3/9/19 at11:04 am the wife and I puchased two saugage breakfast meals and ordered them eith white cheese and egg whites. when we recieved the orders they did have white cheese but they both had whole eggs on them.this took place at store no.13829. that being said we also ordere two cups of coffee and when we were finally able to drink said coffee it turned out that one cup was a fourth of the way full of coffee grounds. No wonder ittasted bitter. The manager did apollogize for the egg fiasco and was probably unaware of the coffee issue for we did not discover the grounds untill after leaving the store. Why is it that we were not informed of the no egg white policy untill after recieving our meals and why did some body dump coffee grounds in our cups? I feel this is very digracefull and some one needs talked about these issues. Thank You. David Lane

I understand that you are trying to serve better food by making fresh food as it's ordered, but in doing that the workers are not making sure they are giving the best quality of food. Today not only did I have to wait in line for a while in drive thru, but when I got back with my lunch I bite into my burger to find that at best it was only half cooked. I think there has to be a happy medium of getting fast food fast and hot, but also making sure it's cooked properly.
You ask why I didn't take it back....because my lunch break wasn't long enough to wait for another burger to be prepared by them.
I can't express how disappointing it is when they tell you that you can't have orange juice in the morning because the machine is down or the ice cream machine is down in the afternoon.
Thank you for allowing me to vent my complaint with you.

good day
please note that I was not happy with the service from Olifansfontein Mcdonald in Tembisa I waited almost an hour to receive my order.
I reaceved my order and went home when I open I was wasn't happy with the food its like they gave me for free please see the below attached file for more details you can contact me on 063 508 1329 and the cashier name is Moroane C order number:1950.


I often get 6 nuggets and always ask for sweet and sour sauce which 9 times out of 10 is not included. This happened again today at the macdonalds at Marsden. Because I generally go through the drive through do t realise it’s missing until I get home.

I ordered 2 cheeseburgers and marry messed it up 3 times marry at the first window was really rude and I was really upset about it

Every time I go to the McDonald's on old Atlanta Rd in Suwanee Ga is horrible. The fries are old and never filled the big Mac is not fresh, This is everytime I go through the drive thru for years and as the time goes on it gets worse. I stopped going for a while and forget my last experience and go again. This last time I call and complained I was offered to replace the meals the next time. I went a few nights later to get my meals and I asked if the fries were fresh they told me yes. They were not fresh the mixed the old ones with the new ones amd they were gross. This is the reason I stopped going to McDonald's in the first place. I guess I am back to going to Zaxby's or chic fil a.
Thank you,
Tracy Barbalinardo

I do not remember the last time I went to the McDonald’s drive thru on 127th st in Palos Heights IL where I received a correct order. Whether it’s not getting all of my order or if I check the bag before driving away I later find incorrect orders. Like all of the burgers ordered for my family tonight were given to us plain even though we did not ask for anything plain. Even the fries were unsalted. This was the last straw. I feel the management at this location needs to be updated. The employees don’t care to give correct orders or even finish making the food before giving it to customers.

Mobil app not working and causing problems at drive thru then steal coupons and tells you to wait.

My order was wrong again! Ordered 20 chicken nuggets, got 18. Order 2 double cheeseburgers, got 2 regular cheeseburgers instead. Got two bags both had a basket of fries on top so the order could not be checked in the car. McDonalds has become the restaurant you can never trust. We don’t eat out much do to the higher prices. When we do go 90% of the time there is something missing. Ripping off your customers is not cool. I uploaded the receipt so you could see which McDonalds, good luck reading it. This is the only time I have ever reported something like this, just fed up.


Stood in the Nicholasville Ky store on my lunch for 10 minutes before the manager Rudely tell me it’s kiosk only when she just got done taking the person order in front of me . We get 30 more n for lunch That’s what’s wrong with this world. Everybody expect the machine to do their job it happened and I wanted something that I could not figure out how to make the kiosk due and they would not even give me any help to the point that I just walked out I will never visit another McDonald’s, do you guys need to focus on customer service now I see why you have a 1.3 and a five star rating

EVERY ORDER I DO FROM YOUR KEW BRANCH IN SOUTHPORT GET IT WRONG, OR MISSING ITEMS OR BOTH. THIS HAPPENS DOESN'T MATTER HOW ITS ORDERED, IN STORE, DRIVE THRU OR DELIVERY. EVERY TIME
LATEST ORDER BEING TODAY AT 3.00PM.
THIS IS NOT ACCEPTABLE.

They called my granddaughter in for an interview and once she got there she was told the interview manage wasn't there to come back the next day. So I drove her there the next day and only to told that she was training too many kids and she don't need anymore. She needs someone who can work mornings Wow. The manager should have known by her brith year she was a young school 16 year old who is trying to get her first job like all of us once did. But Royse City Mcdonald still have now hiring sign up for a new location and that is why we thought she was being called in for an interview not to be told I'm training so many kids now I don't want to train anymore.

Worsted service ever skipped by 5 people due to being left there then then never got food it's a mess every morning already and the manager doesn't care cusses at us and then talks down about my company due to them providing poor service and wrong food uncooked food .return cold fries to then get cold fries and they just make more and more excuses brother got sick from food yesterday and again today I'm harassed because I'm upset it took 18 min to order and get no food they forgot .sorry they have construction going on. This place should be shit down I'm calling state dept on it quality of food and service and I will make sure everyone I know stays away from it after experiencing all of this. We keep returning with high hopes and it's just worse ams worse. It's clearly the management that is the issue. ND SEEMS NOBODY CARES. JASMINE SHE SAID HER NAME WAS HAS TO GO OR BE TRAINED PROPERLY WITH CUSTOMER SERVICE AMD FOOD QUALITY

I am absolutely so upset I go to the Northern Pike location in monroeville Pennsylvania frequently. I just had my order replaced because my first one was messed up. And to make matters even worse the second one was crap and this was for my children! Id appreciate it very much if someone would reach out to me I'm a very very upset customer. I'm to my point now where I just don't ever want to go to McDonald's again. I takes alot to upset me!!!! Now my children are involved so what can we do about this situation the pictures below are double cheeseburgers that look absolutely disgusting!!!


Latrobe pa along rt 30…. Fast food is an understatement… I could of went to a steak house and had my meal ordered and finished before I got through the drive through at this location.. never coming back to this store

Store #4735. 815 South College Ave. Newark, Delaware 19713... Worst store ever!!! I have been stopping here almost daily for a year. Have tried to be patient. EVERY DAY, I am asked to wait in parking spot to get my food. THE FOOD IS NEVER READY!! I use other stores and am never asked to wait. This store has nothing prepared. To make matters worse, today I was again asked to wait. I waited 25 minutes to get my food.. 6 other cars came in after I did and received their food before I got mine. BAD BUSINESS!!! NONE OF YOUR OTHER STORES HAVE THIS PROBLEM ...IT IS CONSISTANTLY BAD. I WILL NOT USE THIS STORE AGAIN. There are too many of your competitors close by that actually want my business!!! It's called FAST FOOD for a reason. 25+ minutes is not acceptable!!! Bad, bad business. Just because you think you are number one, I am sure nothing will change. The prices you now charge do not justify lousey service!!!. .Do not blame COVID! All of your competition has made changes to keep their customers happy, but not NUMBER ONE!!! You have lost another customer!!!!!!

I came through McDonald’s drive thru in Candler,NC at approximately 1155 am. I ordered two kids meals with chocolate milk. When I got to the pick up window the employee at window was talking to another employee while holding both chocolate milks. She placed both milks to her nose then hands them to me. I ask her why she put the chocolate milks to her nose? I told her that was nasty. She was being sarcastic saying I’m sorry you feel that way. I ask her if she would like to eat food I put to my nose. To which she responded would you like for me to give you another one sarcasm at best. This all took place while the shift manager stood there just gazing never addressed the problem. Due to all illnesses going around this is not professional way to handle food and drinks . At best she could’ve acted more concerned and out why she felt the need to put anything to her nose. Please teach your employees this is not acceptable to serve to you customers.

Gave me wrong order tried to call and there company company phone busy
Wanted to go have them fix my order but it was 11:38 when I got home with this order that has. 3 baskets of French fries 1 chicken sandwich 0ne regular cheese burger and one medium late drink all that's open is the drive threw and I'm a walking customer


Went to McDonalds on a Sunday night at 11pm after work and wanted to place a take out order through the drive through and was told they were doing only Uber and mobile orders only. When was this policy initiated and why?

After a long day my mother and I pulled up to a drive thru and got excellent service, but upon leaving we needed a trash can to dispose of our remains, we didn't see any, so I folded the trash and put it in a large ash tray, a bald Hispanic manager yelled at me saying that is not a trash can! He went on and on and got louder and louder, he scolded me as if I were an employee and not a guest, I even thanked him for removing my trash and showing me where the trash cans were located, he was very rude to me and did this right in front of other customers eating in their cars! I was afraid and everyone put their heads down in shame, because the the way he spoke to me! Mount Holly store, rt 541 & woodland road. Get him out of there because he created a hostile environment, I didn't feel welcome.


Would not honor deal that was advertised on TV that morning.
Extremely rude manager trying to explain they are a 'franchise',
So any national TV advertised deals do not apply to them.
Rosamond, Andrea Giorosito.

I went to McDonald's on 11th Street in Tracy when I got back to my job we discovered that one happy meal and one double cheese burger were missing my job is about 20 mins away but the happy meal was for my bosses son so I said I would go back the manager at that store was so rude acted like I was lying she said do you know how many hungry and homeless people come in here and try to get food she said I will give you nothing I explained to her I drove 40 mins total just for a Happy meal she told me they wasn't her problem.I have never seen anyone so disrespectful work at McDonald's before especially a manager who should be an example so I told her I had the reciept at my job she said well I don't have it so I purchased another happy meal and double cheese burger with my money she took the order I payed and it took her 15 mins to fill my order she did it purposely the man behind me said she was very disrespectful and he said I hope it don't take that long for my order after work I went back to the McDonald's took the reciept gave to the manager and told him to tell her I wasn't hungry or homeless and gave him the reciept.I never thought a McDonald's employee would treat me so bad and disrespectful

I ordered a half lemonade and mixed with sweet tea. They didn’t tell me they couldn’t do it. And said it was a corporate decision. I would not have gotten a sandwich if I couldn’t have had the drink I wanted. They have lemonade and sweet tea. I just don’t understand what is so hard to mix these two drinks together. This was McDonalds in Huntsville, AL on Whitesburg Dr

Refused to give me my order after charging me, employee called me liar to her manager (Anna) after I told them my card was charged and my mobile receipt reflected that same charge, did not disclose her name after asking several times. All of that made my experience awful. They clearly have no customer service skills. I could go on about how this location has consistently been awful to me but I tried to give them a chance to many times. I’ll attach a photo of a portion of my Mobile receipt


Most of my order this morning was incorrect at 10365 Bennett Rd, Fredonia NY 14063

So I’ve been waiting 15 minuts for my order and the girl in the back cooking burgers has very very long dark hair extensions in and she is in a hoodie with her hair out and I watched her hair drag over the burgers while she was pulling them out to cook

The restaurant on 200 main st. Baker, La 70714 is horrific they can’t take orders attitude’s is horrible and refused to give what was ordered but charged my card on Jan. 18,2023 approximately at 8:30 pm!! Another incident was with the drive thru girl her name is Rattanisha Day she has horrible customer service and she laughs in customer faces and cause altercations at the business constantly!!

Jan. 18,2023 which was last night at 8:10pm I pulled up to drive threw and waited 5minutes and no one came on the speaker so figuring maybe that speaker had an issue I go around to the second drive threw speaker to order and there’s a sign that says sorry we are closed at 8pm for maintenance and tomm will be back to normal. Ok fair enough I will come back tomm. My children were disappointed and I assured them that we would come back tomm and that the dign says they will be back to normal. So tonight, January 19, 2023 I take my children back to McDonalds which is a 17 minute drive from home and again do to my job I cannot get there earlier we arrive at 815pm and there’s a sign at the speaker saying closed for maintenance!!!! So I asked is anyone here and a lady comes on and says we are closed! I said last night the sign said tonight will be back to normal and now I wasted and disappointed my children again! I ask well when are you going to be back to normal hours because last night the sign said tonight would be back to normal and she laughs and said tomm we will be back to normal hours. Kids upset and I am also!! That’s gas and time 2 days in a row to be laughed at and told tomm!!!! People’s time and money to go buy food at your business and having signs that are not accurate and then being laughed at and a car for f children very upset at s bull!!! Stop wasting people’s time and money!!! Don’t put up signs to have people come back because it says u will be open when your not!!!!

My name is Jessica I when to the McDonald's in Austin Texas on airport and you have some rude employees those are girl there that I don't think she work there because she wasn't in uniform and was rude to me thank her name was Jasmine because I overheard the managers tell her something I think the manager was her mom because she was rude to me to this happen to me last night on January 17 round 7pm report business bureau never again I would go there no more and telling friends and family not to go there to

They use to give refills on Coffee, I was just informed by a worker,you no longer do I asked her for her Name she refused to inform me. She is a young black lady at the One at Western Ave next door to jj fish and Chips.

I ordered a quarter pounder with cheese at the drive through in Aitkin Mn. There was a long hair in my sandwich. I called and asked for the manager. I told him about the the hair and he took my information. I asked if he was curious about the the time and date. He was not interested.
I haven’t received a reply let alone an apology. I know this isn’t status quo. I hope I receive a reply from your office.
I hope you find this information useful.
Thank you Charlie Seibert

I have just returned from visiting my sick brother in Kent with my 95year old mother.
On the way home we stopped at Clacket Lane Motorway services on the M25.
I purchased 2x Cheeseburger and fries and a Coffee which I took to my car to eat as my mother has limited mobility.
The food was not up to standard. The fries were cold as was the coffee. We ate the burgers but threw the rest in the rubbish bin.
I will not be using McDonalds again. You are a fast food chain who should be able to serve hot food but apparently can't.

over last 2 weeks this has happened 3 times. First time i ordered a large coke and 2 mcgriddle. I recieved 1 mcgriddle and 1 large coke. Upon going back the next day to the drive thru the manager was rude and said just give me a buck and did give me 2 new mcgriddles and a large coke. While this was resolved it certainly wasnt resolved profesionally without attitude and i really feel she should have just comp me the full meal replacement but whatever on that. Next time i got the correct amount of mcgriddles but i got 4 of them wrapped in one and my large coke while technically this was correct and okay only because this was for just me. Yesterday repeat of the 1st one where i ordered and recieved 1 mcgriddle and 1 large coke but paid for 2 and a large coke. Today i was charged for 1 and a large coke replacing the one from yesterday and at the window where i get my order from i recieved 1 mcgriddle and 1 large coke. This was to correct mcdonalds charge but not recieved and if i had not opened bag i would have only recieved 1 and not the repalcement 1. I did get 2 after the girls say it only says 1 but on menu board it did clearly say 2 and a large coke.
i Feel that the proper way to handle this isnt to just replace missing food item but to compensate for the whole meal as i suffer hunger due to this mistake. Its not the money its the fact that the customer had to do without what was paid for and when u complain the attitude is like okay here is the replacement but zero regards to fact the day before the customer had to go hungry while mcdonalds held the customers money on something customer didnt recieve. Its as if this part of the customer issue isnt relevant to them as if they really dont care or understand that we cant just go back thru drive thru after at work as there is no time and thus customer goes hungry on something that they paid for and they just dont seem to understand nor care. The manager is almost as if who cares here u go now leave atttitude. Im just writing this to u so that hopefully u can correct the behavior ran at ur store in wilsonville Or.
Thanks
Alan

I’m going to make this very clear I’m so feed up with this one McDonald.. I go to McDonald’s mostly everyday.. this one manger in the morning at 7415 Richie Hwy Glen Burnie MD 21060 she has a total attitude problem. This morning I did a curbside order I usually get park anyway when she bought the food to the car she had a total attitude with heading the food I said have a nice day she mumbled under her breath and walk away with a attitude I’m getting so feed up with her attitude I have a speech impediment I always order by the McDonald’s app because of this. I don’t need to be treated liked this with a dam attitude problem this is the first complaint I put in because I had enough something has to be done about this she is liked this to mostly everyone… I know your company won’t do anything anyway so this is probably a waste of time. I don’t complain about things but I’m done dealing with her attitude all the dam time. Have a nice day


I was very disappointed that the guy up front helping take orders forgot what he was doing. After five cars went thru the other lane, I yelled. He told me he forgot he was taking orders, while laughing. I said something at the window. They pulled me ahead, and the manager ( who I've had trouble with before ) told me I could not come back. Im a twenty thousand a year customer. ( They will have no problem verifying this. I wrote you yesterday. I thought I'd atleast get a response ?

Am making a formal complaint every time I go to MCDONALD'S I order something to eat to go they always give me the wrong order I hope you follow up with this complaint this is the location of the Macdonalds restaurant 4505 n hwy 146 bacliff texas 77518

On December 26th I had gone to the Oak Lawn Illinois location off of 105th and Cicero Avenue. It took a while for them to take my order while they had taken five other orders from the other lane. Once they took my order she told me to hold on, then I waited when she got back to me I told her I had already placed my order then she rudely had told me then why didn't I pull up? So I proceeded to pull up and of course they did not have my order. I then again place my order again which was one sandwich and two fries not complicated. I paid for it left the change with them when I got to the second window they still did not know what my order was and asked me to pull to the third window no problem. The so-called manager of the location came to the window to hand me my order while she was on the phone and asked me what my problem was while on the phone. I asked her if she could please put the phone down and she said no she was on the phone with her child. I asked her if her child was in the hospital or dying since I was raised that customer service you need to address the issues with the customer and give them all your attention. She had a massive massive attitude with me but told me the reason why she was giving me an attitude was because I gave her an attitude first. The only reason I was talking to her is because I asked wanted the manager's name for that location and she told me it was Tyra Banks, I was like oh the Victoria's Secret's model? She said yes I said always is that you and she said yes. So now we have all the staff behind her watching how she interacts with customers and they're now thinking it's okay to treat people like that. After our interaction and me telling her about the issues I was having I didn't even get to finish my story and she slammed the window in my face and walked away. This is completely and utterly inappropriate as I am an FBI agent in the Chicago area and this is not the respect that should be given to any customer let alone somebody of the agency. The rude and disrespectfulness that this location has shown is beyond sickening. Not to mention once I did get home they had poured so much salt on the fries that I had to throw them out and the hamburger was cold as it was not cooked and I could not eat that either. This was actually a meal I bought for my mother-in-law so she was not able to have dinner that night. If this is the way your locations treat customers it's going to be all over the Internet pretty fast as a lot of the people I interact with are going to hear about this story and from there it's just going to explode this woman needs to understand what she did was wrong and needs to apologize to me for what she had done. The problem with people this age nowadays think it's okay to be on the phone all the time and it's not. Slamming windows and doors and people's faces is completely disrespectful. I look forward to a response as soon as possible to clear this matter up in a timely manner. Best regard, agent Sizemore

I ordered a plain wrap with chicken and cucumber in and no sauce beacause I’m allergic and it came with sauce not happy

Very disappointed with our mcdonalds receipt number is 1789we had 2 happy meals 1 was missing fries the other had no drink, both cold. My husband had a double 1/4 pounder meal but we both had medium size again both cold, we were charged 19. 46

I was in Canal walk today and I bought 2 mcfeast large meal and fold over meal large when I get my order my son first noticed that the drink was watery and I told the lady and she gave us another drinks it was a take out when I got home I noticed that the fold over is not here I'm so disappointed they supposed to check the order before they gave it to a customer I'm very very hurt and angry at the same time my money go with water just like that.

Good morning, my name is Benjamin and I am a Dasher with DoorDash. In the past I have filed complaints about a specific member of your team, and I noticed that she is back at this McDonald’s unfortunately. The team member in question is a large woman with a neck tattoo, who is rude and very unprofessional on a regular basis. I do not know her name but I think she might be a manager. This morning I arrived at McDonald’s to pick up an order for a customer, she rolled her eyes at me when I entered the building, and proceeded to drink her coffee and gossip with her coworker instead of asking for the order number. I tried multiple times to get her attention so I can pick up the customers order, I repeated the last four digits of the order number Three times and still she ignored me. When it was convenient for her, she handed me the bag that had been sitting on the counter for five minutes and did not know the order number or the order that was in the bag. I had to confirm everything for myself that this was the customers correct order . Her behavior is very unprofessional and not very secure for both McDonald’s and the customer placing the order. I do not mind pick it up from this location, but her attitude makes it very unpleasant to work with you guys. The McDonald’s in question is located in Ocala Florida on the corner of Easy Street and SW. 27th Ave. (2827 SW 27th Ave). Please feel free to reach out to me if you have any further questions. Regarding my complaint. Thank you for your time and understanding. Happy holidays!

Very very upset that the peppermint flavoring is not in all McDonald's restaurants this year for the iced coffee in Etc that was a bad move that is something I look forward to all year

Hi good evening, The toilet wasn't clean and very bad smell looking so ugly, the table was not clean, make sure you should take more responsibility tq .

I was just at Macdonald's Settlement City, Port Macquarie. I ordered an sundae as advertised on thier drive through screen. I was the informed that they had run out of icecream. What type of Macdonalds runs out of its supplies by 2:30 pm? This not the first time.

On upon ordering food from mcdonalds freville from uber .they had a set time but then the time got longer and longer I messaged the uber person said why such a wait ? He responded the same thing and asked me to ring them why as he couldn't get answers .so I tried ringing, no answe at all. Food arrived much later and chips were cold and the burgers looked as just slapped happy put together . The uber guy apologised and didn't know what was going on .I said to my partner it's suppose to be a fast food outlet I could have cooked a 4 course meal . And the adds are so deceiving looks great big burgers ect and when you get them so small. I can't remember when the last time I had a triple cheeseburger I nearly fell over backwards at rhe size of them today.. disgusting and pay for that ridiculous prices .

Hey they don’t clean and also they have been trying to get people in trouble and set them up and Steven never do his part of this store and I mean he let all these manager eat and make burgers anytime and let them do what they want and sometime they don’t use gloves and I order a burger and it was so bloody it have made me loose my Appetite of my meal and also they make people feel soo uncomfortable in drive through and service and even there employees I heard a lot of people say it really dirty and also nasty and the manager for night shift Vanessa has an attitude to the employees and customers and people complain to this place and I have multiple weakness and I’m also a very honest person and I’m very religious and I didn’t have the time to get it on camera.

McDonalds at Shea Blvd and Scottsdale Rd, Scottsdale AZ - in line for drive thru for thirty minutes. No person at window 1. Ridiculous. Never returning to this location.

I was in Macdonald's for lunch in Parksville BC with a family member when there was a homeless person sleeping at table that didn't bother me but the staff did. I had ask the staff to just call the police to have the person removed but instead some staff was screaming clapping their hands and one staff member was really very angry bagging things around screaming at me cause I ask them to call the police instead of making a scene. I felt scared the way they were handling this situation cause some people can become violent which could put customers at risk. The one saff member stared being very agresisve with me and my family member we were just watching on how they were handling the situation. He was cleaning banging things around screaming at us sitting their. This was very upsetting the homeless person was ok but the one staff member wasn't and I was scared. I felt he was going to hurt us so we finished our food and left. T

We went to diner at the mcdonalds in castle rock colorado onpsrk street on 11/29/2022. My 6yr old daughter wanted 2 cheese burgers her normal. We go there alot as a family. We came home and ate. My daughter had one 30 min later she said she had a stomach ach ,so we went to bed. At around 1030 pm she woke up and went to the bathroom had dihreah she then threw up. She went back to bed for the night she woke up in am on 11/30/2022 and ate all her breakfast. Mt guess is she ended up with food poisioning. We will prob not go back to this resturant location and tell people not to eat there.I was also going to call health department. There were a couple of other things that was bad at this location. Everyyime we have eatin inside there were alot if flys.
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