McDonalds Complaints Continued... (Page 8)
1290+ reviews added so far. Upset? Call McDonalds corporate: 800-244-6227
i recive the worst service my oder was wrong and i wanted them to fix and they said they dont have to very rude

tried to go into the store and the front door is locked (7:46am)but they are taking orders in the drive thru.i went to the window and told the manager and she just looked at me like I was crazy and left the window...

I have been to this mcdonalds a lot and always so slow as needing help I assume. tonight long time to wait on in drive thru and then got cold fries again as I knew that upon leaving but the line too long to go back. . had enough of this mcdonalds. one car pulle d out from waiting. . went ahead and ate now stomach upset. #34778 .1480 hillcrest ave. springfield, oh 45503 7/26/18 1007 pm. order 63.

Was in drive through line, cars all over the place no one was taking people's order some left I went inside to order a hot fudge sundae and after waiting 10 minutes was told no hot fudge. Finally got my money back.
Help all over the place but not paying attention to their job.
THIS WAS ON NORTHPORT DRIVE MADISON WI?
That place should be shut down or a manager who knows how to manage go in there and clean up staff and place. No one is in uniform and they saunter in and out as they please. Will never go back.
Should be a 0 on your rating scale.

I am very upset that the last three big mac I have ordered were very dried why have you cut back on sauce that what makes the Big MAC so good please if you have to cut back on something don't put so much lettuce big macers love the sauce now all you have is a plain burger thank you Connie

on 24th july 2018 around 12.30 pm central time i went to mcdonald on exit 11 on I 85. north of montgomery..AL. four stupid cashier were talking and enjoying gossip and myself going from one cash register to another..they dont care about f. customer.i waited for few min. watching this idiot talking loudly on business premises busy with one customer. WHY THEY care for customer..After close to five min. one cashier came and took my order.
Then my wife gave order and the cashier charge close to four dollar. No meat in sandwitch only bread , one cheese and tomato ..Vow four dollar u bastard are f. Worst than beggers..?????? Shame on the whole F. MCDONALD CHAIN.?????
HER order came without f. cheese.,.Lucky she open in front of cashier and the lady cashier told cook to prepared again. NEVER EVER ENTER IN F. MCDONALD in LIFE.. what a f.. MCDONALD IS ??????. FIRE ALL STUPID BLACK IDIOT ASS doing nothing and taking paycheck. Go and see the video....

I was accused of "racial slur" and trespassed from McDonald's. I'm an old Hispanic male with Indian Indigenous blood. I have never ever been a racist. A week before the trespass notice. The African American lady named " Diedre Edwards" was going to give me a contaminated Chicken Sandwich. I physically saw her use a dirty glove to make my sandwich and I asked for my money back. I also filed a complaint with McDonald's. On 7/23/2018, I was notified by Ms. Edwards that she was calling police and that I can no longer come to this McDonald's and she said all of this with anger and furry. I was humiliated and now have a record for what? being a racist? I have never in my life have been or will be a racist. I don't care if Ms. Edwards is African American or blue or yellow I could care less. I care that that her hygiene and dirty nasty manners. She tried to kill me with a contaminated Chicken sandwich. This McDonald's is located at 3199 SW Port Saint Lucie Blvd, Port Saint Lucie FL, 34953.

Called Customer service line 1-800-244-6227 was on hold over 10 mins hung up. The Only McDonalds in my town,m store #6306 is getting unbearable. I eat every morning sometimes 2 times, but after today can't take it. For three days the sausage mcmuffin was so dry a child got choked on it. I realized that the muffin was out of package not toasted with semi cold sausage and given to us. I finally spoke to manager Jane, said her GM Manager Angel, told them to serve them that way cause the TOASTER was broke oh my goodness that is too much to even imagiine. I waited in drive up line for 20 mins and there was only 4 cars. Hashbrowns was cold. This is the worst service and food ever. Was told by a former employee and not out of spite, that the health dept would close them down how nasty the kitchen is. WHAT IS GOING ON????

7/24/18 @10:30pm, in Round Lake IL (Rollins & Hainesville Rd). I was at this drive thru McDonald’s location to get a large coke with no ice ($1.08). There was about 3 cars in front of me. As I got up to pay, the girl was about to hand me a frap & said $31. I said it was a large coke no ice. She said it wasn’t on the list order. When she got my order ready, I saw her get it. It disgusted me. The automated drink poured in the cup, she then added I believe with her bare hands to put some ice in it. Then she realized no ice so she tried to get it out, then took a cap to get the ice out. Then she got a put some coke in & poured in my cup. She gave me the cup dirty with coke around the outside. She didn’t even wipe off so I had to ask for a napkin. I should’ve told her to get me a new one but it was late & I was tired to. This is at least the 5th incident that something simple as an order they can get it wrong. Last year I ordered a 6 piece nugget happy meal for my daughter for lunch. Came home & they put a chocolate chip cookie in the nugget box instead of the nuggets. This is the last time I will ever go to this McDonlad’s again! I’d rather drive a little further with better service than this unsanitary, untrained teenage employees who don’t care about service. She & this over teenage boy seem to be flirting with each other as well while taking messing people’s orders in the mean time. I need to at least tell you guys this to do something about training these teenage kids or a serious manager older to keep an eye out.

Gone to this Mcdonalds many times. Store #6150, Milford CT. Tonight was the worst experience I ever had. Went through Drive-thru. Placed my order at 10:19 for two items. Told to pull over and the food would be brought out. Sat at window 5 minutes. The food was not brought out to me until 10:35 plus. Not acceptable.
Ate food on my way home from work. Order was wrong! Got a sausage McMuffin and bacon, egg cheese biscuit (wrong). I ordered the McMuffin and a McGriddle. Only ordered 2 items and they got it wrong. Took over 16 minutes to get the food. They weren't that busy!

received only a third of my fries and they were cold cold cold. was charged double and had to argue to get money back.. should i go on.. my grand daughter got about half her fries n were just as cold. probably never going back. took me eight years to try ur junk since the last time u pissed me off. u cannot call yourself a restaurant, maybe a fake one.

I went to the McDoanld's at 3245 W. North Ave. bought 25.00 worth of food guess what happen with the credit card I gave. Decline I gave another 3 other credit card all decline. go to Burger King down the same street MY GOD The first card I gave at McDonld that was decline WORKED !!!!!!!
Please everytime I go there there always problems...either they leave off sandwichs or something....I live close by but I think that Burger King does a better job !! I KNOW YOU DON"T CARE !!!!!! GUESS WHAT I DON"T EITHER FOR YOUR STORE ON 3245 W> NORTH AVE EITHER !!!!

I have to be at work at certain time in the evening, I send my surveys every night about my complaints. It takes 10 minutes or better for service in the drive thru at store number 10938. Last night I had to go in to get my order after ordering outside speaker and there was one person working the front line. Poor guy can't blame him when I came out the same seven cars still in line, also I keep telling in my surveys it goes a lot faster when they use both windows. The line person taking the money has to walk over to the front counter register pay and then back to customer with change than get the order, also the counter line window receipts have been getting where you can't read the print I ask for that to be fixed for over two months. The 1st window receipt looks great every time. The management has told me several time it's been resolved works great that night then back to always.
It's just not working for my working with the local management there, and I use this McDonalds day and night because it's close, only have this problem at night between 9-10 P.M. Hope this correspondence helps me thanks for listening love those cheese burgers. Jeff Lewis lucndoit@aol.com

I went through the drive through and ordered 2 double quarter pounders sandwich only. A single quarter pounder xtra pickles xtra onion meal with
and ex large unsweet ice tea. Repeated my order 3 times, got to the window, asked for her to repeat the order she said 3 quarter pounder meals
I said no and repeated my order again.
got to the window to pick it up it was wrong they called the manager the manager asked to see my receipt I gave him my receipt told him what my order was suppose to be and said look just give me my money back and I'll go elsewhere, He said well this is what I can do for you ,,,,, we never got
to the end of the conversation as I said this is not what I ordered just keep you're hamburgers and give me my money back as I had things in the car
that were melting he got all indignant and and walked away all in a huff- so here's the deal this is the 3rd time in 3 weeks that I ordered and not once was the order correct, this happened at 35773,2315
Market Place Drive, Maryville, TN 37802 phone number 865 982 7880 - July 20th 2018 at 3:45 pm can I blame the staff? well sure but in reality It's poor management policy, poor training., a lack of customer service a lack of taking pride in what they are doing and the manager on duty at that store needs to be demoted if not fired, This order came to $16.75

poorchanges are made service at the Granville ny store. seems like my orders are always getting fed up pay for and do not receive all I paid for. this store has teenagers who value their social lives more than doing their jobs.I.am fed up with getting short end of my orders getting messed up 12 times in 3 years. I will not go back to this store or any other stores until

I ordered an ice cream cone from your Perry store just now and after I left driving down the road the cone was flat . Flat as in taste flat. And had a soggy rubbery texture about it. I can't find the store number when searching so I made the complaint here . Maybe let them know their cones suk. At 1.30 for an ice cream you get to hear it . Thanks

I ordered a quarter pounder and my wife ordered chicken nuggets. Her nuggets were raw and disgusting and my burger was soggy and had a 20 inch hair in the middle of it which I discovered the hard way through choking and pulling half the length out of my throat with food still attached. The other half was still anchored inside the burger. I showed the contamination and demanded my money back and they said it was against company policy. Against company policy to return my money that I paid for them contaminating and undercooking my dinner. Unbelievable.

ON JUNE 29/2018 I WALKED INTO THE MCDONALDS RESTAURANT- NUMBER 32379 ON PALM AVE/MIRAMAR, FLORIDA @ APPROXIMATELY 10:17AM; PLACED MY ORDER AT 10:22 (DUE TO A SHORT LINE OF PEOPLE ALREADY WAITING) BUT DIDN'T RECEIVE MY ORDER UNTIL 10:33AM..WHICH IS ABSURDLY, RIDICULOUS!!!!!!!!!!!!!!!!!!!!!!!!!!! I NOTED TWO (HAITIAN) SUPERVISORS/MANAGERS THAT WORKED THIS PARTICULAR MORNING. BOTH SEEMED DISCONNECTED IN THEIR OVERALL DUTIES AND PERFORMED FLOOR TASK TO A BARE MINIMUM. WHAT THEY'RE HAUTINESS DID ASCERTAIN [TO ME PERSONALLY] WAS THAT THEY WERE IN CHARGE. INSTEAD OF ASSISTING IN THE PREP SERVICES WITH STAFF, THEY SLOWLY FLOATED BACK AND FORTH IN THE FRONT. WAVERING OVER THE SHOULDERS OF THEYRE SUBORDINATES; WITH LITTLE TO NO HELP AT ALL. I FOUND THIS TO BE TOTALLY DISGUSTING AND WAS OFFENDED FOR THE WORKERS THAT WOULDN'T OPEN THEY'RE MOUTHS!!! PUT SOMEBODY ELSE IN CHARGE. THEY ARE AN EMBARRASSMENT TO THE DILIGENT REPUTATION OF THIS COMPANY AND SHOULD BE REPRIMANDED FOR LACK OF LEADERSHIP DISPLAYED AND POOR MANAGEMENT SKILLS.

First of all, as I approached the counter I wasn't greeted. Instead a manager yelled for the cahier to get on her registar. Then as I ordered the manager again yelled at the cashier as I had paid for sundae but wanted it after I The manager said to cashier why didn't you tell us this before. As I went back to get ice cream sundae, they did not even give me a full cup of ice cream. Another young man chimed in when I asked her why isn't the cup full. He said they got in trouble for filling up the ice cream. I took a picture of the ice cream and will be sharing it on my social media page. The behavior of this crew is loud and disrespectful. They completely lack customer service skills.


I was in Halifax for the day and decided to get a take out meal a one of your stores. I asked for no cheese because I am lactose intolerant. by the time I noticed that there was cheese I was some distance away from the store and could not return to get I new meal. I felt that I was robbed of my meal because I couldn't eat it with cheese on it. thought you should know that your employees should watch the screens more closely

4 items on the dollar menu= 4 dollars
same items as a meal $4.39
why are they charging more for the meal when the items are on the dollar menu
specifically the burrito breakfast meal

This is my last complaint it's pretty sad you are right next door to me and I have to take my business else where. I don't just complain, I am letting you know where you lack in customer service and believe me you restaurant at 31 and declaration drive is in need of people who care if I get an egg muffin that is so hard you couldn't eat it or that I came there with my grandson and waited 45 minutes in a parking space for food that was lost or never cooked and asked for a call back from the manager and never received it, or we got a frappe and the cup was cracked we took it in and it took twenty minutes to get another one when they could have just poured it into another cup maybe it's all due to poor training, it's not my job to figure out why it's so bad there it starts with the manager and when it gets so bad I guess the owner should look into it . I have known Paul and his family mom and dad, brother for years back when they were my customers at jerry's restaurants they are good people and good business people! So I believe they or Paul will take interest in what I have to say. Thank you Gayle jackson

Went through the drive thru first off no greeting just opened the window took my card went to 2nd window same thing no greeting no thank you come again NOTHING. Went back to hotel which is right behind McDonald's fries were cold and my quarter pounder was salty needless to say no happy with all the choices around I chose to go there but not again... They need help with customer service and in the grill area.

I'm a disabled veteran. Proud of my vet status too. I wear a vet cap everywhere I go. So ppl KNOW i'm a vet. Went to their drive thru. Unbeknownst to them, while I was sitting in the Drive thru (two lanes I'm in left one and only person ahead of me in that lane, five or six cars are in other one. My fr's were inside the store.) So I get in left lane, the car ahead of me pulls off, and I pull up to the box, and the employee asks me to wait for a few seconds. Ok fine I can wait a few seconds. So while I"m sitting there, the cars in the right lane, ALL get their orders taken and I"m still waiting wth? So finally I get fed up with waiting see my fr's are out anyhow and so I pull up to them. That's when the "prblm" began. They informed me, this employee had seen me pullin in, seen my vet cap, and had asked me to wait on purpose, and was inside laughing, about me waiting while others are getting their orders taken. Since this is how McDonald's treats veterans here is what I have decided to do. A: I am affording McDonalds time to respond to this complaint. Before I pursue the matter further.

We went to McDonalds on East Mason St. in Green Bay Wisconsin. We got ice cream. The difference in price between different McDonalds is appalling. We seen a big billboard along side the highway advertising a $.59 cone. We were charged $1.19. What's up with that? Should'nt they all be the same? I would love to know why. That was quite a shock. Also the sundaes didn't come to the top of the bowl. Not happy.

My wife and I went to your macdonalds in Biddeford me. I ordered a quarter pounder and my wife ordered a sausage biscuit sandwich. After waiting about 10 minutes and watching your emplyeees just fooling around, they came back and told us that they were out of biscuits. Well we ask for our money back, with the promise of never going back. You need to hire managers that do their jobs, instead of just fooling around. We will never go back to your restaurant again. You need better management. Thank you for lousy service.

I am extremely upset over the poor business practices of McDonalds on mission and Ramona in Montclair calif. I got buy 1 get 1 free quarter pounders they didn't honor.. I got them there.. then I used mobile app for coffee get 6th free scanner wouldn,t except it free...I tried to use the $1.00 sandwhich they honored 1 time now the guy says scanner doesn't except your qrt pounder sandwhich..........seriously they are scammers.. I am disabled and I look forward to eating out once in awhile and on a very low income they make it hard for me to treat my grandson who I am raising...this is crap..........ty

i went there to order a drink first my order was wrong to fixed it then get to next window and she was giving me a medium drink with no ice I ordered a large coke with extra ice she fixed it but had to redo it cause she put no ice in it she was very rude. I only get to work and realize its flat.

I went to McDonalds on 7/14/2018 I order the new Quarter pounder single. When I got home and bit in to my burger it was RAW inside and I tried to contact them by phone and no answer. Also I have been calling Corp office No answer.

I had ordered my food and was waiting go my order and 15minutes had gone by then 30minutes had gone by so I asked about my order and they said it got canceld so they asked what I had and I told them and I got home after about an hour of heating and did have all my order that was the worst visit I ever had at a McDonald's it was # 26873 I will not be going back to that McDonald's again.

Me and my girl went to McDonald's in sequim and are food was not cooked all the way I got a new one and my girl eat hers and she gave it back and got her money back we are sick now.

My wife and daughter and myself went to McDonalds in Glenwood, AR at approx 7:10 p.m. on Thursday, July 12th . We went through the drive thru and ordered exactly this
2 mcdoubles
2 mcdoubles mayo onion only
3 small fries
1 large coke
2 apple pies
We sat in the drive thru for quite some time (approx 10 minutes) and received our order incorrectly. We got 4 mcdoubles mayo onion only and all the rest of the order was correct. When we then had to come back to the store to get burgerss corrected, the inside was completely empty. Not one customer inside and we had to wait extremely long for our food. And then given the wrong items to then be treated like crap. The burgers yanked out of.my hands and chunked in the trash right in frobt of me. Very rude. And to think, McDonalds is one of the only fast food restaurants in our small community to choose from. But they make it really easy to avoid them at all cost. Customer service is horrible and food is consistently incorrectly made.

Cocoa fl,went in for a fish sandwich no cheese xtra target sauce,they were charging me additionall 45 cents for a condement,that's like charging xtra for kethup. Needless to say I did not stay cancelled my order and left, I will not pay extra for a condiment I just won't go there I mean the sandwich itself is 339 and its barely the size on the regular $0.89 hamburger.

Love McDonalds but ate and used the restroom at McDonalds in Le Mars Iowa. The bathroom was disgusting!!! The general appearance of this location floor and tables was not as clean as I would be comfortable eating at. This happened July 12 around 2 pm. Thanks and not the first time I was not impressed with that locations cleanliness

Hi, Iam writing this this morning my daughter was having a problem with her bank card .She goes there 4 times a week for my granddaughter they gave her food and then took it back , my granddaughter then was so upset, the thing that bothers me is i know that everyone has to pay, just don't know how they could take it back it was for only my granddaughter they went to the bank which is two minutes from there and then returned and got the food , she is only 4 years old and didn't understand there are good people in this world and she would of came back and paid, again all the hurt that was done all over a breakfast just upset me and was wondering if there is such a policy for customers that they see often Thank You and have a great day.

I am upset with the small amount of gravy that my local McDonald's at 3000 N. Main Street in Hope Mills NC 28348 -#5749. I have been informed by employees at this McDonald's that they will start giving you a reasonable amount of gravy on your Sausage Gravy Biscuit. Last week they did just that but this visit 07/11/2018 I ordered the Sausage Gravy Biscuit and there wasn't even enough to cover one Biscuit. When you complain and ask for more gravy they will charge you $1.00 more. I don't have a problem paying you $2.79 for the sausage gravy biscuit ,so you should at least allow me a reasonable amount of gravy on my order. Sincerely, Larry Parker , 914 Linda Ave. Fayetteville NC 28306.

While across town on my way home I stopped at 1785 e University in Tempe Az. store #22111 @ 5:18 p.m. used drive through, lobby was closed. orderd a bundle. As i got home to enjoy my meal with my family we notice that the big macs only had one hamberger patty. I called the # on the reciept, 480 446 8619 three x's with no answer. Again across town, no answer by phone, lobby is closed. Very disappointed. Ate anyways we were hungery. F.Y.I. KS# 13 07/11/2018 05:18 PM side 1 order 19 surveycode 22111-13190-71118-17182-00140-4

yes, today July 10 th at 9:03 am pulled into the McDonalds on 9mile in Eastpointe MI. to get a sausage mcmuffin before work. i pull up to the drive thru window. There is a hand written sign out of order pull to the 1 st window. Had to wait 13 minute while the car before me was searching there car for change. I pull up to the 1st window, there is another handwritten sign that states "exact change, debit or credit card only." I ask the attendant i only want a sausage mcmuffin can you brake a 5 dollar bill. She stated nicely Did you not read the sign. I state yes and thank you then left. I proceeded to Tim Horton's I guess my question is, this McDonads was open at 6 am how many customers did it lose to Tim Horton's, that is only 7 blocks away,because the had no money to make change.Did no one know how to open the safe. Did know one try to go to the corner store to break a 20.00. i am sorry but there is no excuse. Thank you for your time

McDonalds Rest. 1977 Cumberland Falls Hwy., Corbin KY.........................
My husband and I stopped in Friday July 6th around 1:00 AM right after midnight on Thursday. Ordered four cheeseburgers and a large order of french fries. Paid young unkempt man at window.
Drove to next window and noticed more young unkempt people behind counter. Didn't notice any McDonald uniforms on these people. A young female had a sleeveless dress with criss crossed wide straps in the back exposing her bra. We commented to each other about the young people and the unprofessionalism. We recieved our food and left.
Luckily, I decided to get my burger out and eat it in the car. I opend it to remove the pickel and found there was NO MEAT. . My husband told me to check the rest of the burgers. Unbelievably there was NO MEAT on the others and the fries were barely warm. Needless to say, we drove back. Explained to the young woman that there was no meat on all four burgers. Her comment to us was that the cook was very stupid and that he was the dumbest cook she had ever known. (not making this up people) We let her know the fries were barely warm. She said they were going to get right on it and get us taken care of. She asked us to drive forward and wait. We waited and waited until my husband became impatient. He backed the car up to the window and asked the young man what was the hold up on our order. He said it was coming up in a minute.
We waited and waited again while looking at the young people behind the counter talking and standing around.
Finally the order came. We checked and found hot fries and meat on the burgers but no napkins or the extra ketsup my husband had previously ordered.
This is by far the worst McDonald's we have ever visited. Can't imagine what the restaurant looked like inside. The owner needs to know this and the manager should have approached us with an apology. Whew!

Mc Donalds located in California city ca on 9628 California city blvd. Have been using $1 dollar Sandwich. Coupon located in Mc Donalds app, and have been purchasing a Quarter pound with cheese that is supposed to be 100% real beef but actuall have been using leftover beef to serve the $1 dollar sandwich for the quarter pound with cheese.

Please advise the best time of day to visit this restaurant for good food or good customer service? I haven't found any time of the day that the restaurant personnel are courteous or helpful! I went through the drive thru at 9:00 PM tonight (07-06-18) and could not see their menu board due to NO LIGHTS on any of the menu boards. I asked that the lights be turned on and they could not do that! The lights may be on a timer but they should be on by 9pm and if not, the timer needs changed.
I wasn't sure what " type" of shake item I wanted. Order taker said SHAKE MACHINE WAS DOWN!! This is the third time I have gone in at different evening times and the shake machine has been down. The shake machine could be put on wash during the times of 3:00 am or 5:00 am and it would not create a problem. I told the order taker well I can't see the menu board and you don't have any type of milkshakes so GOODBYE! Ridiculous!! This would be a "good place to start a restaurant!" I speak from plenty of restaurant management experience as I was the manager of several restaurants and have 10 years management experience. I was paid well, respected my customers and my restaurants made money. Thanks for listening, Michelle Sutton mybadcat@yahoo.com

I visited the McDonalds at 2014 Irby St. Florence, SC today and the service was pathetic. On top of getting my order wrong, it took at least 10 to 15 minutes to get my order, there was only one other person waiting inside the store. It was hard to understand why it was taking so long because there were at least 10 associates standing behind the counter (not including the cooks and sandwich artists in the back). The manager and assistant manager were among the 10 associates. If this store makes any profit it is a wonder. The owner of this franchise would well served to take a good hard look the operations at this store.

I've been going to the same restaurant in tacoma wash.980404 on 72nd pacific ave.I order sausage egg mc muffins 2 for about year and a half my complaint is more then not most visits the muffins are so hard you cannot bite into them I've brought this to the attention of so many different mangers .some replace the food some say bring in the receipt I'm always in a hurry not looking for free food I just can not understand how a muffin could get that hard it's been a constant problem I've worked in many restaurants it's pretty hard to over cook a English muffin unless it's burned and I've received both burnt and stale hard as a rock wouldn't give it to the homeless person.that should say a lot you have a problem I will visit one more time and if I waste almost $7.00 on 2 more inedible mc muffins I'm done with your business sincerely Tom at pensharpen@hotmail.com

The bacon mc double are ok but the bacon is like eating rubber most of it is fat. On your app there are No prices for any of the Coffees and doesn't McDonald's care at all how each and every store are being Operated !!!!!!!!. Plus the McDonald's that I go into there is little or no real management.

Received a phone call at approximately 10:49am from a person named Ashley concerning some feedback I provided to the customer service number at 18002446227, ashley said to mention the name Ashley in mc donalds when ordering and also mention that Ashley said an ice latte would be on the house. So i did today on 6/30/18 in the morning and received a plastic cup with uknown substance Inside not a latte at all. Appreciate the gesture but it was an uknown substance and that I do not appreciate.


I was in the shop to buy food for my family and i have received a very poor service. I have asked for manager and they Refused to call him or her for me. We were left unattended without any notice for more than 5 minutes. I have sent The lady called Goitse, Mpho and to call manager the just ignored me. I am so disappointed really about the poor service. On top of that o have waited for my order for 45 minutes no communication. I have also spoken to the guy called Ditiro and he told me that Manager said he or she is busy. Is this how you handle your customers. A guy called Eliot attend me only after i have sent my complaint. I will never go and buy there and i will not recommended anyone to buy there. Disappointed with poor poor poor service. If you think i am not telling the truth sent unknown person there and this is not for the first time.
Regards
Bonny Molale
076 861 5162


food all over the place, floors greasy and slippery, fry girl told the order taker to stop taking orders. out of 8 beverages all were water except for three NEED I GO ON? I WILL NEVER GO BACK THERE ONLY IN THE WHITE NEIBORHOOD DO YOU GUYS CARE ABOUT BECAUSE I HAVE CALL ABOUT THIS BEFORE SO GOODBYE TO MCDONALDS

worst svc. ever = I had to wait over 15 minutes to receive my order + a 5 minute wait just to place the order
all in all = it took over 20 minutes to receive my simple order of 2 mcmuffins = all of the workers are evil obama clinton
deep state democrat racist scalawags who hate white americans = like myself = I will HATE mcdonalds for all eternity
you evil basdtards are ALL evil "obama-clinton" democrta communist nigger nazi thieves = damn you bastards to hell!

Yesterday I went to the Mcdonalds at Park Place Mall in Tucson, Arizona; there were about 4 people ahead of me; while I was waiting I saw that one of the customers before me had 9 individual orders; each with its own money; the line was getting longer and the gentleman working the counter did not get more help to move this line along. After standing there for 20 minutes; I gave up and left even though I really wanted a Mcdonald's Fish Sandwich. When I looked around a little while later; the person with the 9 orders was waiting for the orders and the line has not gone down. In my opinion this was not what I would call fast food. if you have to stand and wait to order for a long time; that is bad. I will probably not ever go to that
Mcdonalds again and that's a shame because I happen to like their food. Could someone please contact me reference this matter; it was very disappointing and I don't know if I would recommend that place to anyone.
Thank You
Louise

North Ridgeville, Ohio Lorain road location. Double Quarter Pounder was RAW... Took it back in and did not get a new one. Left disappointed.

I am a regular at McDonald's. Coffee at least 3 times daily. I take my grandkids there and often grab a sandwich for lunch. Jerseyville, IL McDonald's has to be one of the worst..Often times, no complaints. However, the last month service has gone very poor.. I always get cream in my coffee.. Many times, 3 to be exact, no cream when I get my coffee to work. My granddaughters happy meals are not complete.. No fries, wrong items, etc. The turnover of employees seems to be very high... Today, I experienced the same thing. One poor girl working who appears to be training two new employees at one of the busies times for drive through.. I no longer see any familiar managers.. I think I need to look somewhere else for my coffee fixes...

Specifically referring the the south college mcdonalds in fort Collins, Colorado. they are going through yet another remodel and choose to stay open even though it horribly inconvenient and a disservice to their customers. the customers get nothing from this remodel, could care less what the building looks like. on top of this they have raised their prices again. they are thieves who think they can charge whatever and treat the customers poorly. I will go elsewhere, the food is very low quality, hamburgers so thin you can see through them and grainy. awful

I purchased just a lg. hot coffee at rest.#2599 at 10;08 am.When I got back to the car and went to put the cup in the car cup holder,it popped open and sprayed hot coffee all over my car seat and my hand.I doused it with bottled water I had.it turns out that the paper cup was damaged on the lip and that is why the lid didn't fit correctly.My hand was painful and red the whole morning at work.

I just had a new quarter pounder and it was the worst thing I have ever had. The burger was dripping in grease and I had to use napkin just to eat it and catch all the grease. Could not even eat it. It was dripping grease all over me and my car. If you used quality beef there should have been that much grease. Come on this is not healthy. Never will have one again. Thanks for listening!

I would have given store 3663 in Westminster Md. 0 stars if that was possible -- the poor service, long wait, and poor quality of the food when we finally received it on 12 June was brought to the attention of the store manager, with many promises by him to make good by sending us a McDonalds gift card, to be used in any store -- to date, nothing has arrived -- the last message we received said the card(s) had been mailed on the 20th, nothing has arrived as of the 27th, and most of our inquiries go unanswered. Clearly not high on his priority list. We are asking for the name and contact info for the district manager, and/or of the owner, and are asking for any simple resolution to our request -- it's time for McDonalds to fix this. Thank you.

Out here in Rwanda CA. Wanna the manager won't serve the home less for the past for years this is been going on so much tussle there's a bout a forget of us or more where going to the medeia

I asked the weight of a mcdouble hamburger patty and it was a problem telling me. It was a simple question

McDonalds Restaurant #12157
Mequon, WI on 6/22/2018 @ 9:55am
Upon entry the crew demeanor was horrible! No one smiled, no one seemed in a hurry to place my order. There was one person waiting for their food already. One female worker with an attitude , who I am assuming was trying to go on break, was standing about 4 foot from the cash register we asked if she was waiting she told us to go ahead. We stepped to the register to place order and a guy (who I assume was still training) had the register open attempting to break a coin sleeve he closed the register and very softly spoke while still holding the half opened coin sleeve. I told him I could not hear him so a tad louder he said “go ahead”.I told him I wanted 2 sausage egg muffin meals with breakfast sauce and one with a coffee and the other with an orange juice. He looked at me very confused and said “two sausage muffin meals?” I said yes he said “oh I put in 3.” At this point a few other customers walked in and the lady that was trying to go on break walked back around the counter, with an even worse attitude, to assist the guy with putting my order in. I had to repeat my order another 3 times and just to be told they didn’t have orange juice. Meanwhile, a few other people walked in to order and one lady asked if they could open another register and the female worker just looked at her with an attitude and shook her head. I said oh ok then a milk. She told me my total and then walked off. I used my debit card to pay and then the guy handed me my the receipt and said have a nice day. At this point I was waiting for my food to come ready. Two different people from the drive though came in to get their order corrected. Another worker walked in to start her shift who also had an attitude, started to ring people up. Not once did she say hello to anyone or smile. Several people told them they were out of ice and lids. Not one worker said sorry or went to stock the empty stuff they just took a lid out of a sleeve from under the counter and handed it to the customer. Now, there are about 8 people waiting for their orders. Three people received their order before me due to the drive through girl clearing my order before I received it. The worker that was trying to go break ordered her food and went and sat down. The worker who had just clocked in a few minutes ago kept playing with her phone and even had her phone sitting on the counter next to her register. When she wasn’t playing with her phone she either had her arms folded with a horrible look on her face or was too busy with her hands down the back of her pants trying to pull them up or whatever it was she was doing. Either way, that is absolutely unacceptable!!!! I do not want you handling my food or drinks or touching anything after you just had BOTH of your hands down your pants!!! It took 18 minutes for me to receive my food and then I still hadn’t been given my milk or coffee. The front end manager handed me the drinks and I had to ask to get creamer. She had 3 very long fake nails and the others were missing making me wonder if they had fallen off in someone’s order! Out of all the customers, I was the only one who was apologized to for the wait. As a former McDonalds employee, I know the standers that are expected of the employees. NONE of which were met at this location. Not one employee seemed to want to be there nor do their job. I know times can get busy and hectic but that still do not excuse the lack of worker ability nor customer service. The only crew member that was attempting to hustle was the back of house manager making the sandwiches. The women’s bathroom had urine on the floor and needed some serious attention. The food and coffee was barely warm. As many of McDonalds I have visited in my life, this location is BY FAR the worse!!!!! This entire crew, minus the trainee, needs a serious attitude adjustment and need to be re-education on what customer service means and the expectations of the job they were hired for!!!!

Your McDonald's store on dream street in Florence kentucky is the worst. I went there on June 15, 2018 at 9:30 pm . I was in the drive through for 30 minutes and when I did order the manager said there was only one other person working there besides her. She told me that she was going to close. That store lost so much money that night. The drive through was all the out to the street and a lot of them were leaving because of it. Someone needs new management. Sad very sad....

I have lost all confident in the two McDonalds that we have close to us as they just don’t care about the customers and the stores are ALWAYS dirty and can never find a seat and that they only care about drive thru. Its too bad you don’t have someone who can impersonate a customer and see it thru their eyes as this will tell the whole story.
I have work in food service most of my life, and it’s an embarrassment to see how these stores operate, and if there were competition in the area they would not be in business, as people deserve to be treated as guest not just another number on the screen.
One of the other stores that we visit we waited 30 min just for a plain chicken sandwich while fifteen other tables had been taken care of, when I talked to the manager on duty I was informed that they were short staffed and that they apologized but if I had any time to eat somewhere else I would have but instead my 30-min lunch break was over and had to eat on the run and ended up buying a Snickers bar just because I would not have time.
I hope this response and survey doesn’t land on deaf ears as I feel it might, because the bigger a business becomes the less important a customer will become and more important is sales.
Please PROVE ME WRONG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I submitted this complaint to McDonalds and they NEVER Followed up on this as I guess they would. God I hate being right.

I went thru the drive thru ordered a double quarter pounder meal with a coke went fine got my food pulled over in the Walmart parking lot to starting eating my meal Now I eat all my food before drinking anything so when I got to my coke and took a big drink and wow to my surprise my was not only coke but it had whiskey or rum in it and strong too at first I thought I was crazy so I took it home to have my wife taste it and she was surprised as I was it definately had alcohol in it I called the Spanaway MC and reported it to a manager she told me she was going to tell the other manager and would review the camera footage she took my name and number but I have yet to hear anything from them I have the coke in my fridge I'm not sure my next step is going to be this is a really serious thing and should find out how who and why someone put alcohol in my coke just lucky this time it was not a child who received this coke

The person who took my order at the drive through window at station mall, Altoona, pa 16602 on 06/12/18 was very rude by making me feel rushed to order, extremely poor hygiene, and handed me my change and turned and walked away without saying thank you or have a good night. She seemed so disgusted that I was there to order food. I will never return to that location ever again.

Waited in the drive thru of so minutes place order still waiting to pay get to window to pay waited some more get to next window to get food gave me my drink ask me to pull up they would bring food out. Waited 12 minutes they bring me my food. The food was cold not warm why did I have to wait 12minutes to get cold food . Extremely dissatisfied very poor service.I
Restaurant #17539
893 Garrisonville Rd
Stafford Va. 22554
Ray Tutor

2 drive through windows creates confusion for your staff in keeping orders straight, 4 out of 10 orders are not correct;correct (sounds like a small % ); however. when you live 12 miles away, it becomes a wrinkle in your day. My 9 year old grandson, a pain when his food is not right, likes plain burgers with cheese ( never eats bread) frequently has to have his fast food washed off and re-fixed at home. I have learned to pull over and check each burger before I leave. June 9th his burgers were wrong again so I drove around again, The order girl asked if I was the burgers and mocha, I said no 2 plain double cheeseburger; she said drive to the next window, At the 2nd window I was asked if I was the burger and mocha-repeated my order-she asked if I had my paper - she closed the window then returned with a bag, When she handed me the bag, I was trying to return the other food, she closed the window and walked away. I pulled down and checked my order and found 2 plain burgers in the bag instead of 2 plain double cheeseburgers. At his point I was to mad to go back and talk. Your staff at the windows should practice customer service and learn to smile and greet customers..People should feel they are welcome at McDonald's even if orders have to corrected.My grandson thinks we should eat more chicken and tacos until they learn how to get the orders right

I'M A US NAVY VET AND ON MY WAY HOME STOPPED AT MCDONALDS IN ST MARYS ON JUNE 8TH FRIDAY AND PLACED A ORDER
BETWEEN 1:30 AND 2PM, I WAITED 40 MIN. FOR A FISH SANDWICH AND FINALLY WENT IN TO COMPLAIN AND THEY PROMPLY
GAVE ME MY FISH SANDWICH AFTER I COMPLAINED, NO EXCUSE FOR THAT, POOR MANAGEMENT I WOULD SAY, SURE PEOPLE MAKE MISTAKES, BUT UNACCEPTABLE IN THAT PLACE OF BUSINESS, I BELIEVE THEY FORGOT AND I WILL NEVER GO IN THERE AGAIN, I'M SORRY BUT THATS THE WAY IT IS, BEST WISHES, FRANK.

I was at the north reading rd Ephrata Pa McDonlds this morning and I sat in the drive thru line for all but 20 min. They only had 1 person working both windows and when I got my order (after I had driven away) I noticed my order was even wrong! This is ridiculous that they only have 1 person working at 7:30 in the morning!!!! I will probably not go back there!!
Theresa Burkholder

Good Evening, I am writing this letter to file a recent compliant. I went to the McDonald's in my neighborhood today 6/2/2018. Unfortunately, my experience in the drive thru was horrible. I sat in the line from 5:44pm to 5:54 pm just for a Southwest Salad. I am not certain what is going on with this McDonald's, however this is not expectable for a Fast Food restaurant. Possibly this site needs additional help? I know this is not how McDonald's wants to be recognized. However, this has happened on numerous occasion1s.
Richton Park-McDonald's ILLINOIS 60471

I contacted the store directly and the manager had a awful attitude after 3 attempts to get what we wanted I called to discuss the issue an the manager who stated her name was Susan was sarcastic and very rude and would not resolve our issues nor did she want even talk about it she rather argue than try to explain to me that they were wrong so we paid for three items that we did not want nor do we order and she did not even attempt to fix it, sad that a manager is so childish an would rather talk over an I've worked in the restaurant industry for 25 years an never have I experience a manager that was an awful as she was,so we spent money on 3 items we didn't want nor ask for because we did not know the proper name of the coffee the drink that we ordered she refused to even look and she kept saying we don't have frozen coffee instead of explaining to me that their coffee was called certain things she wanted to argue about it, pathetic service when management can't control themselves 1 even 2 mistakes but 3 an to then have her conduct in a manner to which she did ,maybe McDonald's has just taken anyone who doesn't remember there job title and how to act,I've dealt with employees who had more common knowledge than her,I've been a customer for a long time an I'm ashamed of McDonald's an who they allow to resolve issues,very dissatisfied an shocked at this type of behavior she might not care but I work hard for my money an this is has a feeling of takin my hard money from me an didn't care shame on u

They blocked off all the doors and said the lobby is closed and it dont close till 5am here. Then after they said they was closed they let people in but not me i feel like they was being racist toward me me cause im half white. And they told another lady they was closed too. A black couple they let in. There something needs to be done bout this. This is at your marion sc 29571 location.

Every time we come to Mc donalds by the entrance by carnival mall, which we visit twice a week they tell us that we need to go and park something doesnt work, but everything outside work and the card machine, is this purr laziness or what??? Also what happen is that u can place an order by the drive thru and pay then they will tell u to pay and go park when there is no one infront to wait for an order!!! We are a family of 5 and spend alot of money there and like i said twice a week, but this is getting out of hand and if this wount change we will rather drive to another mc donalds.
From a very very unhappy customer!!!!

quarter pounder with cheese was not cooked completely. This has happened twice--yesterday, May 8, 2018 was the second time.
as expensive as these are, I do not appreciate having to throw 1/2 of it away.
this happened both times at the Mc Donalds in Thurman, Ohio.

I placed and order when I got to the window to pickup I was told that the French fries were cooking would I move up. More than happy to wait for fresh cooked hot fries. To my surprise when I was given the bag the fries were not fresh cooked infact they were cold, (very cold) This is the second time I have not been happy with this McDonalds.

this is the second time this has happen at the Mcdonalds on Greenville Blvd, Greenville, NC. Service was very slow and employees not friendly at all.
I ordered a large Moca Fappe, it was in al large cup but only about half full and whip was then added to make it look like it was full and the whip was not even at the top of the large cup. When I questioned if that was large I was told very rudely that it was. this is the second time I have gotten less than a full cup. thought maybe the first time was by accident so I did not say anything. I did not say anything then since it was packed with customers. I eat at Mcdonalds several times a week and was very sadden by the service at this location.

I ordered the Big Box, extra plain burger and large f2f at 5:30 p.m. after approx. 20 minutes I went to manager asked if my order would be ready soon. He said "I thought that one had been served". I said "no I`m still waiting". Finally got my order at 5:53 p.m. From the temp. of the food as well as taste I believe they found my order sitting waiting to be served and they gave me my order that had been sitting for at least 20 minutes. There was no apology to go with my cold soggy ff and burgers no "sorry for the wait to go with my hard stale hamburger bun.
It was Restaurant #4518.
Don Myers
reggired69@cox.net

dear mcdonald my name is Atif malik Deputy captain of the army from askri 14 rawalpindi 03415772011 Today I went to your branch at jinnah park rawalpindi I am going there for eight years But today, for the first time I feel so bad there There was one of your female employee Naila This name was written on their shirt i was so hurt today by listening to such a dirty language With McDonald's Staff That my heart is broken today after going there That's why I can not go there with my family So please keep your quality as the first Otherwise we have some other options.

You gave us coupons so we could try McDonald’s in Sidney me again no grilled chicken again this time machine broke what is wrong with this place

Bad meal didn't eat it about $8.50 want my money back April 14 at about 12 sylva NC 28713
today I ate at other place not a MCD
Ernest

it mcdonald on 5341 glenway cincinnati ohio i go to mcdonald a t least for 3-4 time a week because it right down street from me i have lot restaurants around me burger king/rally/subway /firsch/plus more i choose mcdonald lately i have not been complaint but this time your third shift is very bad about 5:00 in morning on saturday morning i alway stop at mcdonald before 5:15 in morning because i know it take at least 15 minute for order i was there on 4/21/ at 5:19 am no one didn't answer for a least 5 minute so i waited a couple x minutes no answer so i drove around to place order inside the door are lock and said on your door that they open at 5:00 am so knock on door they walking around like zombie didn't response so i call no answers call again at 6:45 no answer this time really disappointed at customer service i work at hotel front desk so this business is 24 hour so can imagine i not at front desk for 5 minute when a guest come up to checkout or not answer phone i in business of make sure guest is taken care of i have so very bad time to but i smile and deal with it that business you in with customer service

i went to drive thru at 1130 on 4/19. my order was wrong The fries were old and the nuggets were hard. I tried to call that night but didnt get an answer. So i called the next day and talked to the night manager and he said he would replace my meal. I went up there showed my receipt and first the lady manager acted like I was lying and she was very rude. The night manager finally figured out who I was. I waited for an hour to get my replacement meal and then they gave me the wrong size fries. I asked for a cup and she said I only replace food not drink. The lady manager that was there at 8 pm was very rude.

I just watched an appalling incident on FB that someone took with their cell phone. A good Samaritan took a homeless man into a McDonald's to buy him a meal & the establishment called the police to have him removed. The meal was paid for & the good Samaritan & the homeless man were made to leave by police. The establishment would not give him his $$$ back. McDonald's is a public place & anyone should be able to go in & buy food & eat it w/o any discrimination. That is not what happened here. What's this country coming to? Please view this link to see what happened. I believe you also will be appalled. Hopefully some restitution can be made here & the mngr called on the carpet for treating a customer like this. https://www.facebook.com/ViralAudience/videos/166686257315103/UzpfSTE1MD...
Thank you for checking this out.

I almost died today from choking on a Egg McMuffin today because it had Egg Shell in it! The egg shell cut my gums and the rest went down my throat, I only realized it had cut my gums after I had almost choked too death; now I know how people feel that has almost choked too death, it's a CHILLING FEELING!
P.S. I guess there is no Quality Assurance at McDonald's, people be sure you check everything that you eat from McDonalds first; because all the shortcuts they have been taking the last decade or so must be catching up too them!


My wife and I were at this location on 04/18/2018 @ 02:30 PM. ticket #351 order # 51. They took our order and I paid cash and was given my drink cups. When I got to the drink machine the whole area was dirty and drink spilled all over the place there was drink spilled on the floor in front of the machine and down the isle way for several feet. I let someone at the counter know. They had someone come out to clean it up. He did not do a very good job. Then we went to get a booth or table to eat our meal and we had to go to 3-4 tables and booths because the were so very unclean with food and drink on them and around the area. Then when we got our food it was not very good either the sandwich had old dark leaves on them. My wife and I at this point decided to leave. I did not talk to management about this because I did not want to cause any trouble. We will not be going to this location again.

I would like to start this off by saying that I was under the impression that the drive through was for convenience ! I have experienced nothing but slow incompetent service each time being served by Nadia !!! This morning as usual I went through the drive through , slow taking order, but we have come to understand that multi tasking is not her thing , however we ordered 2 medium blueberry smoothies, 1 large coffee and a medium hot chocolate. When we got to the window we paid the amount due only to have Nadia at that time inform us that the smoothie machine needed to be filled !!!!! Are you kidding me, we have jobs to get too, and her incompetence just put us back 20 minutes ! she told us to pull aside and wait for the attendant to bring out our order, which we did . I finally had to go in and see what the hold up was, no smoothies were made, I asked for a refund and told Nadia that this is not an isolated incident, that she's incompetent on the window and every morning we dread her being our server. Had she of told us that the smoothies were not available at that time , we would have just taken the rest of the order, the fact that we paid to sit and wait on her convenience is beyond disturbing !!!!!! This location does have extremely friendly staff, however Nadia is not one of them. Using the Creditview & Eglington location is an everyday stop for myself along with the many staff I work with . Nadia is not the girl to have on the window when people generally like to start their day in a refreshing mood too take through the day !!!
Thank you
Beverley Walls

I went to restaurant 3710 in Berea Ohio and placed an order at 10:17 pm today 4-17. This location closes at 11 pm.I ordered a hot apple pie and was told that "they were out." I asked the drive thru attendent why they did not have pies and was told they stopped making them at 10 pm because the manager tells them to to avoid waste.This has hapend before at this location to me and I complained as I am doing now.You're corporate office responded the location manager called me and I was assured it wouldn't happen again.so with enough time passing they again do what they want.I feel if you have a menus item it hold be available.

I seen the Mertle Beach incident where a man brought a homeless man in to buy him a meal. Management called the police to remove the homeless man just because he is homeless~!~ Then they made the good Samaritan man leave also. I WILL NEVER STEP FOOT IN A MCDONALDS AGAIN~!~ I personally know many people with whom we share experiences in life, and you can bet they will know about this~!~

The McDonald’s in myrtle beach Florida is full of bitches! Kicking out a homeless man how horrible

went through the drive threw ordered a sausage mc griddle went back to work which i work maybe 3 minutes away, opened my sandwich no sausage inside so i go back maybe 30 minutes later and told the manager her name April what happened she asked me wheres my receipt i told her i didnt have it because i was working but that I'm a regular customer i come here everyyyyy day for breakfast and lunch she was veryyyyyyy rude and told me she needs the sandwich back or the receipt..then she just gave a sandwich which was ok with me... i didn't like the way she handled it by being very rude..,,when mcdonalds need s change they come to where i work and i give them excellent customer service....she should've just tell me ok I'm sorry heres another one .... not give me attitude....shes new there she should be more friendly with the customers...otheres that go there say the same thing about her she's rude....the staff is great been going there for the last 13 years Sara assistant manager is great if she was there she wouldve taken care of me the right way ....this has happened before and i never got any negative response.. Im not a satisfied customer anymore guess ill be going to burger King...

Today I drove home with my husbands, kids, and my meals. My 2 girls had happy meals and my husband and I had Qrt Pounder meals. $27.70 for the total. We where very upset to get the happy meals totally wrong. My husbands and my meals where fine but not the girls. My order on the receipt was all correct but not the happy meals which is why I think someone at the Lake Villa, IL Mc Donalds does not know how to read at all!!!! ! Happy meal Ch Burger ONLY Shredded Lettuce and extra Pickle is what i ordered. Well they gave her a Chicken sandwich with the lettuce and extra pickle not a burger. My daughter said it was gross and refused to eat it. My other daughter ordered 4 piece chicken nugget happy meal. She got a cheese burger w ketchup and one pickle. She hates cheese burgers. So my kids didnt eat there lunch and I wasted my money. Very unhappy! when my husband called they didnt seem to want to do anything about it.

We need the foam cups back! I have been to mcdonalds several times in the past few weeks and the new cups start to leak really bad and also do not keep the drinks as cold. thank you!

on march 17 2018 at 10pm i went to the store at 660 memorial parkway Phillipsburg NJ 08865 when i pulled up we notice light were off, so the drive threw was wrap around the building and i was not waiting because they were taking forever. so i call the store and ask why the dining room was lock and there was no sign posted ( i have pic) and the time is post to be closed at 1 am , the lady told me there was only 2 people on because there was a call out, which means they should called more people in for that reason or put a sign up stating dining room closed due to lack of people working,,

WE GO TO MC DONALDS ON A DAILY BASIS MC DONALDS IN EXTON PA MANAGER JAKE 3/17/2018
.MY DAUGHTER HAS DIABETES TYPE 1
AND WE ALWAYS ORDER DIET SODA
THIS IS 3RD TIME WE HAVE GOTTEN WRONG SODA, BEING SUGAR SODA
I COMPAINED ON ALL OCCASIONS AND TOLD MANAGER JAKE HOW SERIOUS A SUGAR SODA CAN BE FOR A DIABETIC
HE WAS VERY SORRY AND REPLACED OUR ENTIRE MEAL THE FIRST TWO TIMES
THIRD TIME AFTER TELLING MY WIFE HE WOULD TAKE CARE OF US
HE TOLD MY WIFE REPLACE SODA ONLY YOU GET NOTHING ELSE
NOT GOOD CUSTOMER SERVICE MY, WIFE WAS VERY EMBARRASSSED
ROBERT & MARY GILLESPIE

I was at the Rydalmere McDonalds Restaurant Number #1535 on 14.03.2018 at 05:40 am. Me and my partner waited in the waiting bay for almost 15 minutes for coffees. When I placed the order I requested for Extra hot coffees and when I partner went inside he found the coffees were cold and just lying at the register.
He told the girl and asked to make the coffees again , The staff member gave him attitude and made the wrong order. My partner insisted the staff member that this is not my order ,can you please check it. She ignored the request and made the order incorrectly almost 3 times . She used inappropriate terms as well e.g. "you placed an order 8000 seconds ago".Then the manager intervened and served us.
order number was #84-REG#12

I went in to McDonald's in new Florence missouri and the first thing I see is a big a vary dirty mess of ketchup right in front of the main counter and then I get up to the counter to order and noticed that there were two people I thought were in line two order but then I noticed they were there just hanging out chating with the employees and were even going behind the counter and laughing and joking with people in the drive thru window then I asked for someone to take my order and was treated vary rudely and and when I placed my order I had to tell her several times what I wanted and had to ask her to take off things I didn't order because she was more into her friends conversations more then what my wife and myself were saying and then I get my drink cup and head over to fill my cup and the drink area was filled with spills and trash all over the counter as I get my drink I head over to the table and wait for my food when I got my food the fries were cold so I returned to the counter and asked for fresh fries because they were cold and got a additude and she mumbled under her breath by the time I drank two glasses of tea and my wife finished her food my fries finally was done and this is not the only time I have had problems at this location but this is the first time I have made a complaint and I will say this I will not ever return to this location I did take pictures of the mess but could not get the attachment to up load them and I as I was leaving the store the employee came out to clean the floor and I noticed she didn't have a mop she used a hand full of napkins .thank you for taking the time to read this

on march 4th 208 I went to drive through and this mcdonalds aloud strangers to come in and make fun of me and ake my order they served me garbage write off food and a large cup of urine I did not deserve this treatment they even made me pay full price for it mcdonalds restarunt number is 10423 order 53mks number 13 sidel I want them all fired for who took part in this I got sick and went to my family doctor on this because Ib een treated for a cervical cancer I don't want to have to do a lawsuit but I can if I do not get an appology letter and explaination of why they aloud tis at there store I worked mcdonald's 3 times and never had such disrespect before this is one of the reason why I wont comeback 608-408-0450 I want the managers replaced and fired for lack of ability to allow this to happen to me

I live North East PA and not far from DE. Every area McDonald's I go to is LOUSY!! (food, service). It's basically slop. The double cheeseburger's
are dried-out, the French fries are not cooked properly ex. not brown---I give them to the seagulls they love them. The quality is gone!
As far as the service sometimes I don't even get a thank you(that's in drive thru) just push the food in my face---I'm totally disgusted with
the food and go elsewhere to have lunch.
I've been wanting to send a complaint for years, but figure it's not going to make a difference. Like who cares?

I bought a to go 5 fish sandwiches today (2/23/18) & one of the fish sandwich's fish is missing. When I got home my husband drove back to Mc Donald for missing fish on his sandwich. He drove 4 miles of that single missing stick or square patty of fish. We were furious about it. The Hispanic guy in charge did not even apologized for my husbands for the special trip or inconvenience. My husband gave them back the bun with a missing fish and the cashier hand it the manager. They just slipped the fish in the bun touched by the cashier and gave it back to him. It is unsanitary since cashiers are touching cash and their hands were dirty. Is that how they treat their customers for not even a customers fault of missing fish? Especially now of the flu season & different virus/germs around. I told just my husband to just trashed the sandwich since I work at the Hospital as a scientist.
Mc Donald Restaurant # 3187

Bread was hard on me double, McChicken was greasy all employees were smoking at the front door had to walk around them no one moved out of way,even the cheapest sandwiches have raised in price if nothing changes I will Not return to McDonald's this McDonald's is in Sandy Hook KY.

I was Refused service due to not wearing a mask after I told them I had a disability and didn’t have to wear a mask. Even though I have a medical exemption, I asked for a mask so I could place my order and get out of the restaurant and They did not have any masks on hand either to provide. This is illegal discrimination and refusal to serve me for no reason. They allowed me to stand in the store for 10 minutes without a mask. It’s not about covid, it’s about control or they wouldn’t have let me stand in the store and talk without a mask. They would also have courtesy masks to hand out.I was treated unprofessionally and they embarrassed me. They were rude and nasty as well. The Two workers should be fired. This happened at 11:20am on 12/31/21 at the McDonalds in Shirley, NY.

I went to the South Belt location in Belleville, IL. I haven't been to this location for over 2 months, as the staff is usually rude. After today's visit, nothing has changed. I ordered at the drive- thru, then proceeded to the pick-up window. I was given the food I ordered. I always check to make sure the order is correct before I leave, because many times the order has been incorrect. There was no butter on the muffins, so I asked the gal at the window if butter is suppose to be on the muffins. She told me yes, I told her the muffins were not buttered, so I would like 2 butters and a knife. It took me about 20 seconds to put the butter in the muffins. The gal opens the window and tells me very rudely to leave. I told her I was leaving but I had to butter the muffins while I could see what I was doing. {It's 6:10 AM and still dark outside.} Again she rudely demanded I leave. I told her if the muffins were made properly from the beginning, I wouldn't have to butter them myself. She told me and I quote "You do this every day, you need to go somewhere else you HO". REALLY Actually I'm a nurse, a wife, and a mother, NOT A HO. Now MC Donald's calls there customers names when calling out an incorrect order? I have't been here everyday. I haven't been here for 2 months. I am very upset the way Sarah {I asked what her name is} spoke to me. This location is horrible, and I won't be back. Treat your customers with kindness, not rudeness.

MC DONALDS CRADLESTONE MALL MANAGER WITH BAD ATTITUDE AS I AM A REGULAR CUSTOMER AT MC DONALDS IN CRADLESTONE MALL DID A PHONE ORDER AND BYT THE TIME I WENT TO PICK UP THE ORDER SHE IS TELLING THE THE OTHER LADY NOT TO PACK MY ORDER AS IT CAN WAIT. DISGUSTING BAD ATTITUDE DONT WANT TO SPEND MY MONEY AT A MC DONALDS EVER AGAIN.

Asked if they, the Dardanelle McDonalds were serving the Seasonal Hot Peppermint Mochas, because both Russellville MD are not, & they said that they were. Ordered an Hot Peppermint Mocha from the Dardanelle, AR Restaurant, & was told that they were not serving them at this time! That was at 5:45pm
Absolutely Ridiculous & So Frustrating!!
* The owner of these 3 MD Restaurants, is the same person. They do a terrible job. Customer Wise. ;/

I PAID FOR A ICED PEPPERMINT MOCHA AND IT TOOK AN HOUR FOR THE EMPLOYEES TO HAND ME THE DRINK AND AND THEY GAVE ME THE WRONG DRINK THEN I NOTICED PEOPLE WERE ARGUING LOUD IN THE KITCHEN .

After waiting for 15 minutes,I received 3 crispy chicken sandwiches and medium fries the sandwiches were dry no sauce on any of them. For$16.74 we could have eaten at somewhere that the food wasn't dry

First they told me they could not serve me a burger and fries when it was 3 minutes to 11 am when they could. All they had to do was wait a couple minutes. Obviously there was food available since I went through again 3 minutes later and they immediately gave me the food. This is poor customer service. They did not care to take the time to try to get me what I wanted.
Then- I tried to complain on their website and could not because required entries bumped me off the site!
I never eat McDonald's except the fries and now I won't darken your drive thru unless my roommate begs me.
Jean

I've ordered my breakfast, for eat-in service. I've paid it in cash 55 QR.
After 30 minutes, I didn't receive my order. I go to the desk, no body is interested to me.
I waited for more 5 minutes. I leave the restaurant. I'am very angry because your very insolent and incompetent workers.
You must know that it's not the first time that your workers in your branch in Rawnaq, Doha Qatar have such a stupid behaviour.
I wont go to your restaurants once again...neither in Qatar where I'am working or in any other country....
I'll do my best to avoid that mac Donald open a branche in my country in Tunisia...and I'll be happy to go to eat in KFC next time. I'am happy to say to you that KFC has also a branche in Sousse Tunisia, near my home.

I ordered specific items and your McDonald’s worker got the order wrong. The sweet tea looked like dirty water with lemon and they forgot to give me two apple pies. I am very upset about this.

Visited a Mc Donald's in Vegas today. Employee that waited on us had a Black Lives Matter cap on.
I personally find that offensive. No one wants any politics when they are purchasing from a restaurant.
Totally inappropriate. When I asked for the manager, he felt nothing was wrong in wearing the cap.
You need a new manager for sure.

The Mc Donald #4496 need some help today 10/19/2021 The kitchen had troubles I was given the wrong breakfast sandwich, the line was long but after 20 mins i came to #2 window and was handed my Orange Juice..The worker who took the order put on my receipt the right sandwich...Corp needs to check out the Mc Donalds in all States..Workers want more money in Michigan and not getting it...

I stopped at the McDonalds store Endicott St Danvers take out ordered a 10 piece Mcnugget meal fries and a drink plus too cheeseburger also asked for sauce. I was heading to a doctor's appt waited til I got there all they gave me was a bag with fries in it. Very disappointed I am a senior citizen on a fixed income. They got my money up front. They didn't even give me a receipt at the window. Please respond if you can.
John Vecchione

Y’all are the worst! I did a mobile order. Parked to get my food was told to get in line due to complications! Got in line 20 minutes to be told I have to reorder and nothing is showing in the screen! So now not only is my time used up but people won’t eat today because this is the only time they can! Y’all are the worst and never get my order right anyways! To too it off the lady was yelling through the speaker not to me but at me! Sooo collectively you are a horrible running corporation! North 18 Monroe Louisiana store sucks and are not professional!

burlington iowa highway 34
around 1pm
place not busy
FRIES WERE HORRIBLE - DRY AND OVERCOOKED AND COLD
I always come to this McD because the fries have been great - what happened I don't know

We went to McDonald's in e.peoria I'll on spinder drive on oct 10 at 745 pm taken have hr get our food girl.in drive thru was play with her hair while give drinks out this is 3 sun night in row poor service fries are cold start going back to one north pekin service is better

We went to McDonald's in e.peoria I'll on spinder drive on oct 10 at 745 pm taken have hr get our food girl.in drive thru was play with her hair while give drinks out this is 3 sun night in row poor service fries are cold start going back to one north pekin service is better

The employees @ store # 11404 are very rude . I'm a senior citizen
They don't have a clue how to respect their customers . the girl is always rude to me & my family . please contact the management . This occurred on October 9th.

Visited camberley London road
And as usual no mcflurry or milkshakes
This happens regularly at this branch
Have been told by employee that they turn of ice cream so they don't have to clean in evening
I visited at 20.00

Not maintain leaves balance.

Hello i seen your messages about complaints coming to here but i dont see any other choice. THE Mcdonalds on electric Avenue in Lewistown Pennsylvania always messes orders up every time i go there and overcharges once in a while and when i go back to talk to management about it they do nothing and tell me to leave i tryed contacting managers at other Mcdonalds and so on but they all just say thats not there restaurant. And they cant do anything about it. Ps there food is always cold and taste like its been sitting out a while i think it may need a inspection from higher ups in corporate. Im saying this in best regards bc i love the burgers at mcdonalds but i just think the ones in Lewistown especially the electric Avenue one needs a through inspection. Perfurrably without notice so you can see how it is.

Iced coffee cup filled to top w ice
When asked for another I was told there was no iced coffee left
Manager not apologetic or friendly

Lady that serve me or didn't serve me this morning was completely rude and ignorant to me. There was nobody in line up and nobody on the tales she came up to the till and I was standing there waiting and she started punching in things on the register without even looking at me I started telling her my order because I thought that's why she was there she rudely told me to just wait ! I said okay sorry I thought you were trying to serve me. I stood there waiting for approximately two minutes while she was clicking buttons on the register the whole time standing there as I stood there right in front of her waiting patiently. When she was finally done and ready to serve me she looked up and saw that I had my t-shirt over my face for my mask because I forgot it she then proceeded to tell me that next time I have to have a proper mask and I said okay even though my face is covered that's not good enough and she said no it's not I'm not going to serve you next time so I said okay I'm sorry I'll bring it next time properly while might the whole time my face was covered fully covered. I did apologize and say that I didn't know that it wasn't acceptable because I've done it before cuz I'm forgetful so I cover my face with my t-shirt and my hand over my t-shirt covering my face just as well if not better than any mask. So after telling me to wait so rudely and then telling me next time I won't be served if I don't have a proper mask, she then rudely says right to my face but I'm not going to be served and that I was supposed to leave.! I was already standing there at this point for approximately five to seven minutes after her telling me to wait , her telling me next time that I won't be served if I don't have a proper mask and I was standing in front of her the whole entire time talking back and forth and her making me feel horrible but she was so rudely talking to me and she didn't even care! There was no need for her rudeness and treatment of me and then she told me to get out I asked her why she told me to wait I asked her why she let me stand there the whole time and I asked her why she said next time I won't be served now she's telling me to leave and that she's not going to serve me at all she rudely said because I told you to! Needless to say I felt horrible and I was embarrassed and as I was walking out I see people sitting all over the place with no masks on comfortable as ever and as I was walking out the door I said to myself wait a minute I walked back to the counter and I said if I'm not allowed to stand here and order food with my face covered fully my hand over my covering and order a drink and these people are allowed to sit in the lobby with no masks on multiple people and you're telling me to get out when my face is covered that makes absolutely no sense and unacceptable behaviour from you.! I didn't deserve that and that's not how a customer should be treated well being supposedly served any McDonald's restaurant! I hope you deal with this lady and I hope she's not as rude to anybody else that she was to me and I will never go back to that restaurant again for fear of being treated that way again!!

They messed up my order two weeks in a row for my kids and I had to throw it out!!!!!! They gave no receipt

Hwy 96 Bonaire ga McDonald's is very unsanitary. Seen customers wearing the same gloves and you never see them wash their hands. Handles cookies with bare hands. I've even had someone put slushy mix in my shake. Fries are never fresh and the managers always smell like a bag of weed even the parking lot even seen a couple of employees getting high on the job then they wonder why they are handing out food wrong. Don't believe it to be sanitary when your blowing vape juice or thc juice all over my food or even around food period. That place needs to be investigated.

APP failure frustrating wait, no food came parking bay. Received fine for failure of APP in the waiting time to get order that said had been ordered.
Disgusting Head Office washed hands of issue car park nothing to do with them!
Yet issue of extended waiting due to APP failure

Food was not edible and overpriced. I won't be back as a customer at ANY MCDONALD'S RESTAURANT again. This is the last time I ever get crappy, overpriced, unedible food from your chain. You've permanently lost a customer.

We go to the store on deksea drive in glassboro nj 656 delsea drive we go at night my husband and I doordash at night after about 9pm on thru the night the drive thru is horrendous you literally wait there for over 0 to 30 minutes the line does not move got food tye other night for us personally it was horrible gold soggy fries the chicken nuggets were rubbery and cold we didn't realize did we left and went to eat the food were there all the time we were in there a week ago at night I side the employees are goofing off with one another there were like 6 people standing there again for like 30 minutes waiting for food some were doordashers I overhear the Mexican girl which I think is a manager tell the cook don't bother with doirdash do the dtive thru as were standing there waiting for the food to be honest whether it's inside or waiting in the drive thru there taking so long to wait on people our orders are late for our customers for doordash which affects our rating with them being on time its every night you pull up to the window the girl whose waiting on you I've seen she's usually filling up the supplies now they have her at the window not moving fast and looks lost doesn't really know what she's doing I don't understand it then hands us our food last night 6/26/2021 thru the drive thru says I guess this is your food I had to double check it its never ending not only slow service but then get food for us after doordasjibg and get it for us personally and it's cold soggy and rubbery very very dissatisfied with the store thank you

I would give them a zero if possible!!! Terrible service rude incompetence filled individuals with disrespectful attitudes. Pathetic service they should be ashamed of themselves for treating PAYING CUSTOMERS that way.. O yea and they didn’t even give us napkins! Richland Ave In Athens, Ohio 6-20-21 4:30pm

IMY FAMILY AND I WENT TO MC DONALDS AT 114 NEW CIRCLE RD IN LEX KY ON TWO OCCASSIONS WE WERE TREATED RUDELY AND OUR ORDER WAS NOT WHAT WE ORDERED.WE WERE TOLD THAT WE COULD ONLY PLACE ONE ORDER I HAD ONE ORDER. I WAS ORDERING FOR MY FAMILY THE ORDER TAKER WAS YELLING QUESTIONS AT US AN BROKE OUR ORDER INTO TWO TICKETS THEN GOT SMART AT THE WINDOW DIDNT GET WHAT I PAID FOR AND WHAT I GOT WAS COLD AN D INCORRECT THURS.5/27/2021 2ND TIME 5/29/2021 SAME GIRL YELLING RUDELY NO RESPECT ORDER WRONG AGAIN WE ASKED FOR A MANAGER BUT WAS TOLD BY THE GIRL SHE WAS BUSY SO WE JUST LEFT THE SECOND TIME. WE DIDNT DESERVE TO BE TREATED THAT WAY AND DID NOT SAY ANYTHING TO HER AT ALL. SHE SHOULD NOT BE DEALING FIRST HAND WITH YOUR CUSTOMERS IF YOU WANT TO KEEP THEM MY CHURCH EATS THERE AS A TREAT TO OUR KIDS BUT NOT IF WE WILL BE TREATED POORLY. I JUST THOUGHT ANYONE CAN HAVE A BAD DAY SO WE WENT BACK AGAIN WHILE VISITING . AND IT WAS WORSE SO I FELT I HAD TO SAY SOMETHING THIS TIME

Order was delivered but most of the order was missing
Drinks were delivered but burgers were not
Called manager and they blamed DoorDash for not taking the items
I am certain the person was not the manager as I was treated rudely

Store 22878 at 8:30 am went to order at drive thru. first speaker said for me to pull up to next speaker No one answered on 2nd speaker after saying Hello sever times I then said I was pulling up. Person taking money yelled at me for not waiting . I said I thought speaker was broke. . I really do not need someone yelling at me in the morning especially when they are not handling there job properly. Told pick up window woman about experience.

Hello,
I didn’t get the correct refund amount. I gave the lady a $20 bill and they rung in $10 bill and didn’t give me my correct amount back. I ordered 2 ice cream cones, had a $20 bill in hand and gave them the money to pay; I only received $7 back. Not happy and when I explained the situation to the McDonald’s manager, she was very nasty and rude to myself and my grandmother who ordered it. Not happy at all and want this taken care of!

I was that your drive through McDonald’s store 3000 US Highway 27 S. Sebring Florida and I had a coupon buy one big Mac get one free also bought some large fries and chicken nuggets by time I got home there was only one Mc big Mac in the bag I called back they said come down and get your other big Mac I went down by then my fries were cold they did not offer to replace the fries they did not say they were sorry it was bad service all around this happened to me last week with four piece chicken McNuggets and I made a complaint and it went nowhere last week I also drove all the way down there and by the time I got home no chicken McNuggets bad people running that McDonald’s in Sebring Florida Bad management

Terrible service from Danielle on the 27th. She was rude and would not give me cream & sugar. She felt unrestrained and kept turning her back not getting me the tea I’d paid for. I hope you’ll consider rehiring at this location in Sherman oaks California.

On Friday, June 19, 2020 at approximately 1:45 pm, I went through the drive thru on Ryan St in Pewaukee, Wi.
I ordered a cheeseburger, small fry and a large Diet Coke...I generally don’t finish the beverage and save some for later. This morning, I went to discard the remainder of the beverage from my refrigerator. Upon emptying the cup, a napkin or piece of paper towel or something unrecognizable came out with the remaining soda. This is disgusting and totally unacceptable. How could this have possibly happen? It seems it was intentional. In this climate of COVID-19, I am deeply concerned as a 65 plus year old individual. I have been taking great caution during this pandemic for myself as well as being the overseer for my 88 and 89 year old parents.
So what is my next step? Doctor? COVID testing? And who is going to cover the Medicare bills?
I expect a full investigation and explanation ASAP...
Deborah Wolf

I am a regular drive-thru customer at the above McDonald's Restaurant location. I have lived in Westminster, California for over 15 years, and the workers at this location frequently acknowledge me. I am an elderly African-American woman. During the Corona Virus, the workers, staff, and managers at this location repeatedly decided to make a mockery of me: No matter the time of day I drive thru, upon notice of me, I am always told to pull over and park my car to receive my order later even without the worker knowing if it is actually ready or not, as I would ask. And when it is ready, my order is not handed thru the drive thru window, I am told to drive up and get it from a worker standing outside of the store ready to hand it off to me there - the bag that my food was put in was a previously dirty, greasy, and a used McDonald's bag. When all of this was repeatedly brought to the attention of the managers, they allowed their worker to yell at me and talk over me while I was speaking through the drive-thru window, refused to listen to me, ignored my complaint and walked away. If this complaint could be viewed as happening to your mother, grandmother, aunt, and/or sister, then it should not go without being addressed. But, in actuality, this complaint should be addressed because this blatant discrimination should not be excused, because I am a human being, and like anyone else, deserves to be respected, especially when respect is given. This is the truth. I hope you will not ignore this complaint.

Ordered breakfast for my family through doordash this morning and everything was fine except the bacon egg and cheese sandwich had paper inside the egg. Not sure if it was a peice of napkin or straw but it was not pleasant to find in my food. This was the McDonald’s in Lemoore California 93245. Thank you. I live at 356 e spring Lane in lemoore

The rudest cashier I have ever experienced. My mother is 83 years old, she was in front of my daughter and I fixing to order her food. She asked the cashier if they were still selling the chicken wraps, and the cashier said no with an attitude. My mom didn't hear her cause they are both wearing a mask and said what and the cashier said I told you we don't sale them anymore and rolled her eyes. They were not busy at the time. So my mother continues with her order and the cashier didn't hear her when she told her she wanted a sweet tea and the cashier asked her again with an attitude what do you want to drink, rolling her eyes. My mother gives her the money and was trying to count out the exact change she had and the girl just stood there rolling her eyes. My mother didn't say anything to her about being rude but I was trying to find out her name but did not get it. So I am writing you because of this.


Yesterday at 17.52.04 went through drive through orders Big Mac meal box was closed but top of bun and first burger was just thrown into the bag at the bottom, ordered quarter pounder cheese burger burgers we like leather cold and no taste at all. Chocolate milkshake was just vanilla ice cream no chocolate was informed chocolate was at bottom no chocolate at all do not like young people lying. Fries were freezing cold all in all our meal was absolutely tasteless freezing cold burgers like rubber and stale bread buns. No burger sauce at all we have never tasted anything so disgusting in all our 65 years . My husband as been on vulnerable list for the last 5 month and as is career was is first time out. With us vulnerability we went through drive through as for safety. We live 5 minutes away so our meal should of been as said above. We waited 25 minuets in line for meal which we don’t mind as long as we get a lovely warm meal that tastes Nice we are not happy at all and hope something can be done about our experience with our meal.

At approximately 4:30-pm after taking our daughter to work my husband stopped at the above McDonalds to pick up food for us at home. It was p-laced in our refrigerator as I usually do until mealtime. I heated the spicy chicken and the hamburger inn the microwave and then heated then buns. Then I assenbled them and brought them to the table. My husbands Hamburger---which was supposed to be a double cheeseburger was quite overdone and looked like it had been sitting around for a while and should have been written off. My Spicy chicken was hard as a rock and was almost unchewable.. The buns were over toasted and dry. This store should be embarrassed. These items should have bee written off and new items cooked. If your sales are down ---I can tell you WHY!! We have ordered food at various McDonalds during the years and have no complaints. But this not what I accept as being good service. My parents used to have a restaurant and we would never serve stuff like that. You are about to lose a customer and I may report the situation to our local health department. I might also add that my sister used to work for one of the McDonalds in Rapid City and they did not serve that kind of garbage.

I was at mcdonalds bought bigmac meal wasn't cooked properly at all i ben throwing up since i had that worst experience of my life if i got sick i had to do something.i m uploading the pic

The last two times I 'been there the order was wrong when I got home. No concern from the people working there, so I called the district office and just got lip service.
I do not like to complain, but enough is enough, there are plenty of places to get a burger and fries but I like yours.
I have to quit wasting my money.

McDonalds 111 Fisherville Rd Penacook, NH 03303,
I went to this store today 6/28/20 and was humiliated by manager Jake, again! I went to get a Mocha Frappee the other day, and when they went to scan my app it didn't scan so Jake tried to talk me into HIS fact that Mocha Frappees are not considered a McCafe drink? He was quite adamant so I couldn't use my app towards a free Mocha Frappee?
Yesterday I placed an order at drive through for a 6 pc chicken McNugget and 3 hamburgers I watched the bag checker check the bag! When I got home I had only 2 hamburgers and 6 pc McNugget I was very upset as the only burger I didnt get wasn't mine! I WAS a regular customer! Jake the manager then asked if I called and I told him no and he used a condescending tone to tell me since I didn’t call there’s nothing he can do? A HAMBURGER? At that point I said WORD FOR WORD TO MANAGER JAKE “NO I DID NOT CALL BECAUSE I WAS PISSED AND I DIDN'T WANT TO RIP SOMEONES HEAD OFF, I FIGURED AS A LONGTIME CUSTOMER I COULD GET THE PROBLEM TAKEN CARE OF AT THE STORE”? AGAIN I SAID “ I DID NOT CALL BECAUSE I HAD NOTHING NICE TO SAY AND I WAS PISSED” I DID NOT SAY ANYTHING ABOUT DOING ANYTHING TO ANYONE THERE ONLY WHY I DID NOT CALL AND IF HE STATES OTHERWISE HE IS NOT TELLING THE TRUTH! He then refused me total service and banned me from the premises? Over a hamburger I was charged for and NEVER got? I believe that’s a crime? Not the first time missing items! Not impressed with Jake the manager, over a HAMBURGER?
Don Wheeler
1 Flamingo Dr Concord, NH 03303
whlrdj@yahoo.com

went to your Mcdonald's at 3898 cleveland highway dalton georgia on june 17th 2002 walked in the store because there was a lot of cars in drive thru stood there for quite some time waiting to order not one person even acknowleged i was even standing there out of 5 people in the front working on getting drive thru their orders i even asked who is running the cash register and still got no response the was 1 other man in the entire place waiting on his food. Not one sole would wait on me . I even said if no one is going to wait on me then i will go some where else and still got no response so i left and went some where else and ordered food and spent my money else where.

Every time I go to the McDonald’s by my house I’m greeted with a shitty service if anybody even answers the drive-through but tonight was even worse because I got to the drive-through and after sitting for 20 minutes finally got up to the speaker and was told hold on rudely by the Employee that somebody was stupid enough to put on the drive-through. Then I sat for another 20 minutes with her not taking any orders they had no cars that they were still getting food out to you there was no one ahead of me and I said this is the worst service that I’ve ever gotten any McDonald’s and it’s consistent here and the same employee Said then leave. First of all if she’s too stupid and or lazy to run the drive-thru she shouldn’t be working there at all, let alone on the drive thru. Second of all, why is this the only McDonalds that consistently suck around me? I once went through the drive thru and wasn’t helped because the employees were physically fighting inside and another employee opened the window one of the ones that had been fighting said fuck you to me....are you freaking kidding me?

I had 3 order of fries
My fried where fried very very hard & extra crispy u could literally break them in half they were crunchy
Then they forget to give me my large sweet iced tea with my order
The burgers were cold
They quality of food was horrible

I live in east meadow new York for 60 years. I went to the east meadow store yesterday and they charged me $20.80 for a Big Mac and a Quarter pounder with cheese meal. Are you people price gauging because of the coronavirus???

I would like to know if this food chain excepts discrimination at any restaurants. I had that experience in Kalamazoo, Michigan. Mcdonalds #4323
5530 gull road. I drove up in the fare end lane to place my order and the person told me to wait, that was fine it was on the busy side. I noticed that a car pulling up to the inside lane to order and when I was hearing her ordering I was like why was I not to matter and I had to wait and I was in my lane first. I let the guy know I was not happy how he made me wait to take my order. Was it because she was black like him and I was white.
Do they use cameras in the drive thru so they have their color picks on who gets to order. Make things even plane to see about race when I drove down the road while eating my fries I started eating my cheese burger, I took two bites and to find no hamburger on my cheese burger. I asked my wife to look at the other one and it was the same NO HAMBERGUR on my cheese burgers. They did this on purpose. I want action done on the management and the person who took the order, Did he tell the person who made the burgers not to put any hamburger on the order just to be smart a??. All this took place on April 25,2020 at 117 PM. I am sure that this has happen to other people and its about time someone gives him the pink slip or this location is going to have a lawsuit on their hands.
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