McDonalds Complaints Continued... (Page 17)

The bacon mc double are ok but the bacon is like eating rubber most of it is fat. On your app there are No prices for any of the Coffees and doesn't McDonald's care at all how each and every store are being Operated !!!!!!!!. Plus the McDonald's that I go into there is little or no real management.

I was in the shop to buy food for my family and i have received a very poor service. I have asked for manager and they Refused to call him or her for me. We were left unattended without any notice for more than 5 minutes. I have sent The lady called Goitse, Mpho and to call manager the just ignored me. I am so disappointed really about the poor service. On top of that o have waited for my order for 45 minutes no communication. I have also spoken to the guy called Ditiro and he told me that Manager said he or she is busy. Is this how you handle your customers. A guy called Eliot attend me only after i have sent my complaint. I will never go and buy there and i will not recommended anyone to buy there. Disappointed with poor poor poor service. If you think i am not telling the truth sent unknown person there and this is not for the first time.
Regards
Bonny Molale
076 861 5162

worst svc. ever = I had to wait over 15 minutes to receive my order + a 5 minute wait just to place the order
all in all = it took over 20 minutes to receive my simple order of 2 mcmuffins = all of the workers are evil obama clinton
deep state democrat racist scalawags who hate white americans = like myself = I will HATE mcdonalds for all eternity
you evil basdtards are ALL evil "obama-clinton" democrta communist nigger nazi thieves = damn you bastards to hell!

North Ridgeville, Ohio Lorain road location. Double Quarter Pounder was RAW... Took it back in and did not get a new one. Left disappointed.

Specifically referring the the south college mcdonalds in fort Collins, Colorado. they are going through yet another remodel and choose to stay open even though it horribly inconvenient and a disservice to their customers. the customers get nothing from this remodel, could care less what the building looks like. on top of this they have raised their prices again. they are thieves who think they can charge whatever and treat the customers poorly. I will go elsewhere, the food is very low quality, hamburgers so thin you can see through them and grainy. awful

I just had a new quarter pounder and it was the worst thing I have ever had. The burger was dripping in grease and I had to use napkin just to eat it and catch all the grease. Could not even eat it. It was dripping grease all over me and my car. If you used quality beef there should have been that much grease. Come on this is not healthy. Never will have one again. Thanks for listening!

Out here in Rwanda CA. Wanna the manager won't serve the home less for the past for years this is been going on so much tussle there's a bout a forget of us or more where going to the medeia

McDonalds Restaurant #12157
Mequon, WI on 6/22/2018 @ 9:55am
Upon entry the crew demeanor was horrible! No one smiled, no one seemed in a hurry to place my order. There was one person waiting for their food already. One female worker with an attitude , who I am assuming was trying to go on break, was standing about 4 foot from the cash register we asked if she was waiting she told us to go ahead. We stepped to the register to place order and a guy (who I assume was still training) had the register open attempting to break a coin sleeve he closed the register and very softly spoke while still holding the half opened coin sleeve. I told him I could not hear him so a tad louder he said “go ahead”.I told him I wanted 2 sausage egg muffin meals with breakfast sauce and one with a coffee and the other with an orange juice. He looked at me very confused and said “two sausage muffin meals?” I said yes he said “oh I put in 3.” At this point a few other customers walked in and the lady that was trying to go on break walked back around the counter, with an even worse attitude, to assist the guy with putting my order in. I had to repeat my order another 3 times and just to be told they didn’t have orange juice. Meanwhile, a few other people walked in to order and one lady asked if they could open another register and the female worker just looked at her with an attitude and shook her head. I said oh ok then a milk. She told me my total and then walked off. I used my debit card to pay and then the guy handed me my the receipt and said have a nice day. At this point I was waiting for my food to come ready. Two different people from the drive though came in to get their order corrected. Another worker walked in to start her shift who also had an attitude, started to ring people up. Not once did she say hello to anyone or smile. Several people told them they were out of ice and lids. Not one worker said sorry or went to stock the empty stuff they just took a lid out of a sleeve from under the counter and handed it to the customer. Now, there are about 8 people waiting for their orders. Three people received their order before me due to the drive through girl clearing my order before I received it. The worker that was trying to go break ordered her food and went and sat down. The worker who had just clocked in a few minutes ago kept playing with her phone and even had her phone sitting on the counter next to her register. When she wasn’t playing with her phone she either had her arms folded with a horrible look on her face or was too busy with her hands down the back of her pants trying to pull them up or whatever it was she was doing. Either way, that is absolutely unacceptable!!!! I do not want you handling my food or drinks or touching anything after you just had BOTH of your hands down your pants!!! It took 18 minutes for me to receive my food and then I still hadn’t been given my milk or coffee. The front end manager handed me the drinks and I had to ask to get creamer. She had 3 very long fake nails and the others were missing making me wonder if they had fallen off in someone’s order! Out of all the customers, I was the only one who was apologized to for the wait. As a former McDonalds employee, I know the standers that are expected of the employees. NONE of which were met at this location. Not one employee seemed to want to be there nor do their job. I know times can get busy and hectic but that still do not excuse the lack of worker ability nor customer service. The only crew member that was attempting to hustle was the back of house manager making the sandwiches. The women’s bathroom had urine on the floor and needed some serious attention. The food and coffee was barely warm. As many of McDonalds I have visited in my life, this location is BY FAR the worse!!!!! This entire crew, minus the trainee, needs a serious attitude adjustment and need to be re-education on what customer service means and the expectations of the job they were hired for!!!!

I have lost all confident in the two McDonalds that we have close to us as they just don’t care about the customers and the stores are ALWAYS dirty and can never find a seat and that they only care about drive thru. Its too bad you don’t have someone who can impersonate a customer and see it thru their eyes as this will tell the whole story.

I have work in food service most of my life, and it’s an embarrassment to see how these stores operate, and if there were competition in the area they would not be in business, as people deserve to be treated as guest not just another number on the screen.

One of the other stores that we visit we waited 30 min just for a plain chicken sandwich while fifteen other tables had been taken care of, when I talked to the manager on duty I was informed that they were short staffed and that they apologized but if I had any time to eat somewhere else I would have but instead my 30-min lunch break was over and had to eat on the run and ended up buying a Snickers bar just because I would not have time.

I hope this response and survey doesn’t land on deaf ears as I feel it might, because the bigger a business becomes the less important a customer will become and more important is sales.

Please PROVE ME WRONG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I submitted this complaint to McDonalds and they NEVER Followed up on this as I guess they would. God I hate being right.

The person who took my order at the drive through window at station mall, Altoona, pa 16602 on 06/12/18 was very rude by making me feel rushed to order, extremely poor hygiene, and handed me my change and turned and walked away without saying thank you or have a good night. She seemed so disgusted that I was there to order food. I will never return to that location ever again.

2 drive through windows creates confusion for your staff in keeping orders straight, 4 out of 10 orders are not correct;correct (sounds like a small % ); however. when you live 12 miles away, it becomes a wrinkle in your day. My 9 year old grandson, a pain when his food is not right, likes plain burgers with cheese ( never eats bread) frequently has to have his fast food washed off and re-fixed at home. I have learned to pull over and check each burger before I leave. June 9th his burgers were wrong again so I drove around again, The order girl asked if I was the burgers and mocha, I said no 2 plain double cheeseburger; she said drive to the next window, At the 2nd window I was asked if I was the burger and mocha-repeated my order-she asked if I had my paper - she closed the window then returned with a bag, When she handed me the bag, I was trying to return the other food, she closed the window and walked away. I pulled down and checked my order and found 2 plain burgers in the bag instead of 2 plain double cheeseburgers. At his point I was to mad to go back and talk. Your staff at the windows should practice customer service and learn to smile and greet customers..People should feel they are welcome at McDonald's even if orders have to corrected.My grandson thinks we should eat more chicken and tacos until they learn how to get the orders right

I was at the north reading rd Ephrata Pa McDonlds this morning and I sat in the drive thru line for all but 20 min. They only had 1 person working both windows and when I got my order (after I had driven away) I noticed my order was even wrong! This is ridiculous that they only have 1 person working at 7:30 in the morning!!!! I will probably not go back there!!

Theresa Burkholder

I contacted the store directly and the manager had a awful attitude after 3 attempts to get what we wanted I called to discuss the issue an the manager who stated her name was Susan was sarcastic and very rude and would not resolve our issues nor did she want even talk about it she rather argue than try to explain to me that they were wrong so we paid for three items that we did not want nor do we order and she did not even attempt to fix it, sad that a manager is so childish an would rather talk over an I've worked in the restaurant industry for 25 years an never have I experience a manager that was an awful as she was,so we spent money on 3 items we didn't want nor ask for because we did not know the proper name of the coffee the drink that we ordered she refused to even look and she kept saying we don't have frozen coffee instead of explaining to me that their coffee was called certain things she wanted to argue about it, pathetic service when management can't control themselves 1 even 2 mistakes but 3 an to then have her conduct in a manner to which she did ,maybe McDonald's has just taken anyone who doesn't remember there job title and how to act,I've dealt with employees who had more common knowledge than her,I've been a customer for a long time an I'm ashamed of McDonald's an who they allow to resolve issues,very dissatisfied an shocked at this type of behavior she might not care but I work hard for my money an this is has a feeling of takin my hard money from me an didn't care shame on u

Every time we come to Mc donalds by the entrance by carnival mall, which we visit twice a week they tell us that we need to go and park something doesnt work, but everything outside work and the card machine, is this purr laziness or what??? Also what happen is that u can place an order by the drive thru and pay then they will tell u to pay and go park when there is no one infront to wait for an order!!! We are a family of 5 and spend alot of money there and like i said twice a week, but this is getting out of hand and if this wount change we will rather drive to another mc donalds.
From a very very unhappy customer!!!!

I placed and order when I got to the window to pickup I was told that the French fries were cooking would I move up. More than happy to wait for fresh cooked hot fries. To my surprise when I was given the bag the fries were not fresh cooked infact they were cold, (very cold) This is the second time I have not been happy with this McDonalds.

I ordered the Big Box, extra plain burger and large f2f at 5:30 p.m. after approx. 20 minutes I went to manager asked if my order would be ready soon. He said "I thought that one had been served". I said "no I`m still waiting". Finally got my order at 5:53 p.m. From the temp. of the food as well as taste I believe they found my order sitting waiting to be served and they gave me my order that had been sitting for at least 20 minutes. There was no apology to go with my cold soggy ff and burgers no "sorry for the wait to go with my hard stale hamburger bun.
It was Restaurant #4518.

Don Myers
reggired69@cox.net

You gave us coupons so we could try McDonald’s in Sidney me again no grilled chicken again this time machine broke what is wrong with this place

it mcdonald on 5341 glenway cincinnati ohio i go to mcdonald a t least for 3-4 time a week because it right down street from me i have lot restaurants around me burger king/rally/subway /firsch/plus more i choose mcdonald lately i have not been complaint but this time your third shift is very bad about 5:00 in morning on saturday morning i alway stop at mcdonald before 5:15 in morning because i know it take at least 15 minute for order i was there on 4/21/ at 5:19 am no one didn't answer for a least 5 minute so i waited a couple x minutes no answer so i drove around to place order inside the door are lock and said on your door that they open at 5:00 am so knock on door they walking around like zombie didn't response so i call no answers call again at 6:45 no answer this time really disappointed at customer service i work at hotel front desk so this business is 24 hour so can imagine i not at front desk for 5 minute when a guest come up to checkout or not answer phone i in business of make sure guest is taken care of i have so very bad time to but i smile and deal with it that business you in with customer service

I just watched an appalling incident on FB that someone took with their cell phone. A good Samaritan took a homeless man into a McDonald's to buy him a meal & the establishment called the police to have him removed. The meal was paid for & the good Samaritan & the homeless man were made to leave by police. The establishment would not give him his $$$ back. McDonald's is a public place & anyone should be able to go in & buy food & eat it w/o any discrimination. That is not what happened here. What's this country coming to? Please view this link to see what happened. I believe you also will be appalled. Hopefully some restitution can be made here & the mngr called on the carpet for treating a customer like this. https://www.facebook.com/ViralAudience/videos/166686257315103/UzpfSTE1MD...
Thank you for checking this out.

not given proper Bill for me.
I ordered 4 alutikki regular meals
But they given wrong Bill.
I speak with Manager
she told> there no Option for 4 alutikki meals because of u r getting this bill.
McDonald's
Gopalan Arcade
Rajarajeshwari nagar
Bangalore

The Service is very bad and food not prepared properly and dye coke test very bad.

I went to restaurant 3710 in Berea Ohio and placed an order at 10:17 pm today 4-17. This location closes at 11 pm.I ordered a hot apple pie and was told that "they were out." I asked the drive thru attendent why they did not have pies and was told they stopped making them at 10 pm because the manager tells them to to avoid waste.This has hapend before at this location to me and I complained as I am doing now.You're corporate office responded the location manager called me and I was assured it wouldn't happen again.so with enough time passing they again do what they want.I feel if you have a menus item it hold be available.

The McDonald’s in myrtle beach Florida is full of bitches! Kicking out a homeless man how horrible

Today I drove home with my husbands, kids, and my meals. My 2 girls had happy meals and my husband and I had Qrt Pounder meals. $27.70 for the total. We where very upset to get the happy meals totally wrong. My husbands and my meals where fine but not the girls. My order on the receipt was all correct but not the happy meals which is why I think someone at the Lake Villa, IL Mc Donalds does not know how to read at all!!!! ! Happy meal Ch Burger ONLY Shredded Lettuce and extra Pickle is what i ordered. Well they gave her a Chicken sandwich with the lettuce and extra pickle not a burger. My daughter said it was gross and refused to eat it. My other daughter ordered 4 piece chicken nugget happy meal. She got a cheese burger w ketchup and one pickle. She hates cheese burgers. So my kids didnt eat there lunch and I wasted my money. Very unhappy! when my husband called they didnt seem to want to do anything about it.