Carfax has put Air Bags Deploy on my report event after it was rectified when I sent them the Police report. My deal to sell the car went down TWICE because of their system glitch. This is very unprofessional and unethical way to update wrongs records for someone’s property. Someone should be liable for this action but they are worst in responding back to your request.
Case# 14533967 Wrong report mentioning AIR BAGS DEPLOYED
On October 31st 2022 RH Cars reached out to Customer Care to cancel our account(XX-164138) with you. com. My controller did that, and received back a confirmation email stating you received the request and an Account Manager would be contacting us within 7 to 10 business days.
To this day NO account manager has ever called RH Cars. Knowing that there would be a 30 day grace period, as explained by Matthew Sullivan(our Carfax Rep), when the November invoice arrived we paid it on Dec 19th, with check # 10705.
Also at that time Matthew was contacted to see how the cancellation process was progressing and RH Cars was told he was working on with his manager. In January 2023 we got in the mail…
Carfax showing wrong accident on my car history, I created 2 cases - case #13429999 + case #13431955 on carfax online portal, but so far none has contacted me about it. They have no call support over phone, I'm losing about thousands dollar value on my car, when I'm trying to sell it to Carvana. For no fault of mine, I'm just getting punished for a wrong report on Carfax end, this is seriously very mentally depressing.
Carfax showing wrong accident on my car history, I created 2 cases - case #13429999 + case #13431955 on carfax online portal, but so far none has contacted me about it. They have no call support over phone, I'm losing about thousands dollar value on my car, when I'm trying to sell it to Carvana. For no fault of mine, I'm just getting punished for a wrong report on Carfax end, this is seriously very mentally depressing.
Today i been to the service the lady kept making me go to the upstair service and then come back again literally 4-5 times waiting in the ques everytime the manager doesn't bother to come forward to speak to me when asked to be spoken completely ignoring me the whole time... And when i finally received they took the correct amount of money but gave me less medicine they give me only 7 tablets we usually get 14 tablets so she is cheating on the customers when called again she is not ready to accept her mistake..
Cheating customers it's not letting me upload photos or i would've
Case # 11296884 Carfax report shows minor damage reported in Nov 2019.
I am the owner from new. No damage has ever been reported. In Nov 2019 I took it to a bodyshop for an estimate on having parts changed. They changed the parts, with aftermarket parts in December 2019 and Jan 2020. The estimate they gave me to use OEM parts is what was provided to me in Nov 2019. I have been emailing back and forth with 'Amanda' who does not understand this situation. I have also included the Director of the shop where my car went. He says they did not report anything and provided her documentation. She refuses to work to solve this issue.
The director of the bodyshop has emailed us both copies of the paperwork, he has also asked her to specify what he needs to give her to resolve this, yet she only…
I accidentally pressed a wrong button on carfax.com two weeks and paid them $99.95 instead of $39.95 and they refuse to refund the balance. I have sent 4 emails to their customer service department only to receive a case number and no refund.
LTHE PLACEOOKING FOR A CAR IN MY ZIP CODE 08080...YOUR SHOWING CARS FROM ALL OVER THE PLACE IF YOU COULD JUST SHOW CARS IN ZIP CODE 08080
Im not sure if my complaint is with Carfax or Avis who was the owner of the vehicle i purchased. I purchased a vehicle from a dealer in Florida who had purchased it at an auction. The original owner until the auction sale was Avis.
I was supplied with a clean Carfax report,which i relied heavily on. Shortly after my purchase i discovered the vehicle had been severely damaged in both the front and rear. Im not sure if Carfax missed disclosing this information or Avis intentionally hid this information.
I feel i am a victim of deceit and possible corruption. The vin # of my vehicle is 2c4rdgeg8kr535399. Please respond. Thanks Randy Webber 513-2371444
I used the Car Fax web site to help find a used car. I like the fact that I can check vehicle history, maintenance records, location, and owner info. I believe Car Fax is a straight company that was designed with the consumer in mind and frankly, I wouldn't buy a car without this report being made available.
This all said I drove 2 hours to Laconia New Hampshire from Portland Maine to purchase a vehicle advertised on Car Fax at Irwin Ford and Toyota in Laconia. There are 2 dealerships under the name and when I arrived they said the car was at the Hyundai dealer so I went over and they located the car that was actually at the first one.
The salesman had the car brought over and there was significant damage to the passenger side that looked to be side swiped by another car. The driver side…
Carfax fails to update their database to correct the mileage on my vehicle despite receiving documentation from the state of Florida thereby reducing the value of my vehicle and prohibiting it sale
Working a deal in a car for two days then was told someone else was coming in at 6 to look at it so I wanted to put a down payment on the car all of a sudden the dealer vanished for hours. They finally got back to me right before 6 knowing I couldn’t make it there in time and probably sold the car for a larger profit than with me.
com so we can file a law suite please do so with all info. i have owned my Porsche 911 since 2016. Carfax is reporting a "frame damage". NO ACCIDENTS. i spoke with my insurance who has no knowledge of any damage, i spoke with police in California who has no info on any damage finally i went to Porsche in Newport Beach California to inspect my vehicle.
Service and sale manager looked at my car, top and bottom on a lift in service department and they noted NO DAMAGE. Carfax is ignoring my emails since February of 2019. To trade in my vehicle i would be losing roughly $30,000 and i will be seeking damages worth of $30,000.
- already filed a complaint in BBB. if anybody has any open case, suggestions or suite against carfax please let me know!!! This has to END!
It great of what you provided but we want to print a lot of it because it expires. If you are pay 30 to 40 dollars you want to be able to do what ever you want with it like printing it in a form of as little paper as possible. I have been trying for a hour and still not getting it printed out. Can you send the whole thing in a email not a link that doesn't work.
Thanks,
David Bradley
I tried to trade my car in and the carfax stated that my vehicle had been totaled at one time, needless to say, they would not take my car for trade. When I contacted the dealership that sold me that car they did research and found the carfax report was incorrect but the car that I was trying to trade for had already been sold by then. DO NOT RELY ON A CARFAX REPORT
I bought a 2003 Mustang saleen gt from Georgia April 2012. Ran a carfax it came back clean no brands. Took it to Oregon DMV to get a Oregon title. Employee of DMV walked out to the car to get the vin#.
Oregon DMV received the original title from me checked it out for any brand none was found. Now 2019 carfax has it listed as branded and destroyed November 3rd 2012 in Georgia. Seven months after it was registered in Oregon. Not possible.
I sent carfax a copy of my title,registration, tags and pic of the car. Carfax will not respond to the document that I sent them. I even had lexis nexis report no brands were found by them. A new title was never crated to brand.
Even carfax report doesn't so any reason for the brand no accident reported. After November 2012 when they said it was…
To mr Richard Raines, I have for 2 weeks trying to fix an honest mistake that the repair shop made on my vehical they made a typo when entering mileage and I have been contacting your site with the letter from the shop testifying to their mistake and after send this information at least 4 times still nothing has been done. This is very upsetting because I am still paying on this vehical and will be forced to make another $850 payment by today
The case number is 08681487 Corey was working on it The vin is wp1aa2a21cla06369
Please research this issue and fix the issue Thank you,
Bruce Townsenf
I was lied to. I ordered ONE VEHICLE REPORT for $39.99 and they gave me 6 reports for $99.99
I wish to have the difference paid back immediately.
THis is not right you lied to me
yours, Karl Wester
Based on a review on West Financial Auto Group a couple days back I had purchased a 2007 Hummer H3 H3X. No complaint on the purchase of the Vehicle, Kal and the guys were more than helpful and the process was going slow because the car was sent out for repair and
Kal was getting the run around by the mechanic as to how much longer it would be to get the car fixed and returned to the dealership. Kal was getting information from the mechanic and would relay the information to me,, so we both were in a waiting process as to the delivery of the car.
As for the dealership and sales personal I want to thank them and change my review to a 4 star rating and yes I would purchase another car. F. Daniels
On August 29th I purchased a CARFAX report on my 2007 Ford F150 pickup truck. Upon receiving my report, I noticed that they reported “Damage” to the front end of my vehicle. As there was never any damage, I notified CARFAX to dispute the information (Case# 07771670 Damage report).
After multiple emails back and forth including supplying them with a copy of the work order from the shop where the work was done which indicated that the work was for cosmetic reasons, CARFAX still refuses to remove the “Damage” designation from my report. Webster’s Dictionary defines “Damage” as “physical harm caused to something in such a way as to impair its value, usefulness, or normal function”.
Clearly my repair does not meet this definition, which in this case is misleading and incorrect. This has…
I purchased a Kia Sorento in 2013. I was informed by Nationwide Kia when looking to trade in the vehicle that the rarfax report on my vehicle ( vin 5xykwda26dg413507)shows a 2015 accident repair. I have never had an accident or sought any repair to the vehicle.
How can I have this matter cleared
i like to complain about the doctor i saw yesterday i cant remember her name. she didnt treat me the way i should of been treated she was blaming my back , leg and hand pains on smocking what i found really rude I'm a patent like every one who go to the doctors and
i believe i should have been treated properly not be told that until i quit smoking that she wont be able to do anything. so i have to stay in pain because she refused to treat me as one.
I bought a van from a used car dealer named Elite autoz in santa maria ca. So I didn't drive the van and parked it in the gargage . I rememerd they had the van parked with the sun shining on the passenger side faceing toward the bright side that's why I didn't see The dent which looked it was toughed up.
That was on a Friday and will have an answer on Monday . On Monday I went to the bank to show them the dents and they took pictures and a copy of the body shop report which I also got on that Monday .
I finely got phone call from the dealer saying the they will rebuy the van back but I will have to pay them over eleven hundred dollars for there losses on taxs license and readgistration I told them the why should I have to pay Them when they are the ones who did not disclose to me the…
I believe there has been a blatant Florida Deceptive Trade Practices Act violation in relation to a recent purchase I made with Arlington Toyota. I was purposely swayed and lied to in relation to the condition of a used vehicle I purchased, specifically a misrepresentation in the realm of quality and care. I was shown a CarFax, and after careful research on my end, I was deceived into believing my car had never been in a collision, nor had any more than one owner.
My research indicated my vehicle was involved in a rear end collision, resulting in blatant structural damage (the frame was possibly "bent back into shape"), which I was only privy to after purchasing a CarFax report, not to mention that from further research, indicated one other accident, and two other owners. I believe this…
Inaccurate information was given on my vehicle on a print out at a car dealership showing my car had been in a front end accident and was towed. On the date in question I was hit in the rear bumper with minimal damage and the car was very driveable.
This inaccurate report resulted in the car dealer reducing my car trade in value by $2500. Carfax has been slow to address this complaint and chat on there help line has been less than helpful and at time very curt with the rep anxious to end the chat.
Their standard response has been "The research team is a separate department" and I cant contact them so they cant help me I just have to wait until they get to my case. Requests to speak to a manager got me no where as well.
Makes me wonder how accurate they are when rating other cars that…