PAULETTE SLATER
2018 Chrysler Pacifica Touring Plus, having issues with a hard shift in transmission.
Have taken it several times to Dealership with no resolution.
The hard shift doesn't happen all the time.
2018 Chrysler Pacifica Touring Plus, having issues with a hard shift in transmission.
Have taken it several times to Dealership with no resolution.
The hard shift doesn't happen all the time.
Twice I've leased vehicles from the Golling dealership on Telegraph in Bloomfield Hills, and neither time would they give me the employee discount.
We went through the entire dance of obtaining a number, but they never used it in my deal.
I wonder who they did give the discount to.
Right now I know that discount is no longer available to me, but at the time that I leased, it was.
I think they were taking advantage of my age.
My present lease won't be up until Sept of 2021, and I don't intend to return it to that dealership.
good afternoon, at this moment my car in at Chrysler 5900 Richmond Highway, contact person Mr.
Harold White, what happen to have it there is Mopar customer care 1800-399-2668, the information that was given was an extended warranty for fuel tank, and air bags and Ms.
Michelle gave us 5900 address so we towed the car there, once Mr.
White address the issue he said he didn't have man power to push the car in and that normally the work is done on outside, and cost for labor and parts is, I'm going to buy the fuel pump Mr.
White agreed, but he wanted to charge me labor to put the fuel pump on, in which I was told that the labor came with pulling the fuel tank, if he has to pull the old tank to put a new one.
to contact me @ 2problemsolve@gmail.com
they tell me I need a new battery and it will cost me $200 {for a battery) I have a dodge pickup I will not own another dodge /or Chrysler product.
I need a reply to this RIPOFF...…
Not a complaint YET, I recently purchased a used 2018 in Dec 2018 with approx 12,000.
Current mileage is close to 14,800 During my inspection of all my features recently in my navigator system I located a category that reflected that my car actually shows 20,000 miles driven.
The dealership told me that it’s because the navigator includes mileage traveled by shipment.
I’m sorry but this does not sound right, please have someone explain this to me.
Per google driving mileage from Detroit Michigan to Placerville Calif is 2,300 How could their explanation be possible?
I purchased a new 2018 Ram 2500 on April 4, 2019.
I live in Arizona but purchased the truck on the internet from Hemet Chrysler Dodge Jeep Ram in Hemet CA.
The vehicle was delivered to me at the AZ-CA border so I would not have to pay CA taxes.
A finance person from the dealer met me there.
There were several dealer add on items that I was charged for that I needed information about so on 6/27/19 I sent the salesman who sold me the truck telling what I needed.
I paid for a Karr alarm, Nitrogen filled tires, paint and fabric protection and running boards.
The only one I that can be verified is the running boards.
I never heard back from the salesman so on 6/28/19 I sent him another text to verify he was getting my messages.
I also called and left a message on his cell phone.
To…
I have Dodge 2500, 2012, Sitting at Stony Plain Chrysler, AB, Canada since June 11th, 2019 due to an electrical engine fire.
We have been waiting for parts since that time.
Every time we contact the dealer delivery dates change and/or parts are not available again.
At this rate the summer vacation will be over and I will still have no truck available.
How can you produce vehicles without having parts available for repair?
After this experience we will seriously consider going to another make of vehicle unless this situation can be rectified quickly and get me back on the road.
We will be anxiously awaiting your reply regarding this matter.
Very frustrated and unsatisfied customer.
Terrible service with customer service with a issue has to deal with a software update with my radio i have to do the update or bring it to the dealer and have to pay for it is stupid.
Uconnect service is the worst service ever have no knowledge people working there that i can do as well is guest.
INCIDENT DATE: 06/27/2019
RE: Champion Chrysler Jeep Dodge 9655 E.
Firestone Blvd.
Downey, CA 90241 My family and I went to this dealership at 8pm tonight to turn our leased Dodge in (lease term is ending) and instead lease a new Jeep Grand Cherokee.
After going back and forth making deals, the sales team (Christian, the sales man; his manager; and Issa Hadda, sales manager) agreed to lease us the Jeep we wanted for the price we agreed on.
During the signing of the contracts in the Finance Department, I noted the VIN # was for another Jeep, one that we did not agreed to purchase (a lower model with lower price).
When I brought it up to their attention, they told me in front of my wife and daughter, "we cannot sale you the one you want because the agree price is too low." I cancelled…
My 2008 Dodge Caliber has a rotted subframe that has to be replaced.
I have babied this vehicle kept up with the under vehicle maintenance.
Spray painted and bondo the subframe almost eveyday because of all the complaints you got on this.
Despite my efforts it still broke, where did you get this damn metal from,Vietnam?
Do you realize or care about all the complaints you have on this?????????
I expect to be reimbursed for my expenses and if I am not will turn it over to the Ohio Attorney General.
I do security for the Cincinnati Bengals wonder how many people I can tell every Sunday.
Will take it to the local media all channels.
This issue is going to get someone killed fix the problem or go out of business.
Had right wheel bearing replaced at 49K.
Now the light for engine, ABS, and shift performance lighting is on.
Had same wheel bearing replaced and a wheel sensor.
Still same light for engine, ABS, and sift performance lighting is on.
Had car towed to dealer and after 1 week they are saying Chrysler Engineering states to replace both wheel bearings an wheel sensors but they still are not sure this will fix the issues.
Dealer was adamant that only factory parts will work in this car and refuse to discuss any other issues.
The cruse control sticks while going down hill and will increase speed.
Dealer told me this is normal.
Chrysler customer service has also told me this is normal and not to worry about my speed increasing while going down hills.
We leased a Jeep Renegade after having our Jeep Patriot's lease end.
The experience in the buying progress was calculated to wear us down until we would sign any thing to leave.
The process took 5 hours that included enough time while we waited for the salesman to talk to the manager that was long enough for us to read the front section of the Wall Street Journal.
Also time was used with another time long enough to read the other section of that new paper.
That was followed by the manager showing us pictures of he cruise ship.
We are angry with our selves for not leaving.
It seemed that the dealer had selected three cars that were not just what we needed, no others were shown.
The finance person shoved a stack of papers to sign without explanation so when I ask questions he sounded…
we paid off our 2016 town and country van. on may 6 you cashed the check and we are still waiting for the title papers so we can inspect and register the vehicle that we haven't been able to drive for over a month. please help us out here. guyotte@myfairpoint.net 603 934 4932 603 393 5621 we have contacted bbb and next step is our lawyer
I know this will fall on deaf ears so here goes .
We bought a 2018 Grand Cherokee Overland with 22000 miles.
My wife drives it to work daily.
About 2 weeks of owning it we took it to St.
Louis had a vibration.
I took it to the tire shop for balance and rotation had a broken belt in one tire .
We had only driven around 1800 miles they said no way 1800 miles did that much wear on the tire so needed a new tire .
Called dealer they said they wont take care of it .
Not even part of it .
So im done with this dealer.
Wife called them tires are our responsibility all they could do is give her 2 oil changes.
We are diehard GM product customer.
I liked some of the technology in the jeep so we thought we would give Jeep a try .
So now i know why ill stay with GM .
Ill take this Jeep to…
i bought my 2017 chrysler pacifica new at Winter Haven Chrysler Dodge,twice i have had it in for transmission shifting very rough they tell me the transmission is fine, now i have 20,000 miles on it and it seems to be getting worse ,now sometimes when I go to take off it hesitates ,twice now it almost got me hit because it hesitated.what am i suppose to do wait until it gets me or someone else killed
I have a new 2020 jeep Gladiator That I bought at Yorks in Crawfordsville, Indiana.
I have been trying to get the hard tri-fold tonneau cover and keep being told that its on order and that the release date keeps getting pushed back.
I have finally ordered and paid in full for one through Champion Chrysler jeep dealer in Indianapolis, Indiana and still I'm being that don't know when I will get it.
I am really hoping that I can get before I go on vacation in two weeks.
I would really like to have it installed so I can place our luggage in the bed and not have to worry about it.
This is my 5th jeep and am very disappointed in the way you guys are holding back on releasing the accessories especially since I have paid for it in advance.
I hope that you release my order soon so I can get…
I purchased a 2019 truck from Stones Town and Country at Rexburg Id.
10 days after the purchase my XM radio stop working, then I noticed some of my apps also stopped.
I notified Stones, they said they would take care of the problem.
Thinking it would be under warranty I was not concerned.
However this has been going on for over three months.
Today I went to Stones to find out what they are going to do and I was told that Chrysler will not honor the warranty.
Is this the way all Chrysler customers are treated.
What good is your word if you don't stand by it.
Also is this even legal.
What am I supposed to do
The service Department of Stoneridge Chrysler, Pleasanton CA is a totally incompetent service.
It is obvious that one you have bought a new car - in my case a 2018 Pacifica, in January 2018 - you do not receive any more service.
On my first oil change, 2miles after picking up my car, the red late came on, no more oil in the engin, but yes. oil all over the engin!
In one year of service he battery went dead four time.
According to reviews it looks like it is a know issu, but the dealer is not accepting info from Internet, and is now holding my car, not giving any info of what the matter is.
The service department never calls when your car needs to be held over night.
The service Department doesn't return cals, and rarely, if ever pick up the phone.
It is frustrating, particularly…
I have been a loyal Chrysler customer for over 35 years and purchased many Chrysler vehicles but I am extremely upset.
I currently owned a 2017 Chrysler Pacifica with 20,000 miles on it a just had the front headlight quit working.
I called to see if this was covered under warranty and was told "no".
It cost me $285 to replace the piece and fix the light.
I can't believe that, 1 the light burned out so quick and 2 that you would not cover it under warranty.
I can tell you this I will probably not buy another Chrysler product and will make sure all my friends know how disappointed I am.
Please have someone contact me at 734 971-1224 home or 734 604-2183 cell.
Respectfully,
George Ralph
Went to Falls Jeep, Ram, and Chrysler in OHIO.
It was sometime in Feb 2019 this year and was looking for a Dually, But I was trading in my 2013 Powerwagon mint 40,000.
00 mile on it so we went through the paperwork and the numbers did not work and that's fine.
So here we are in May 2019 I went there 05 - 19 - 19 to purchase a truck that I wanted so I went back to the salesman that I was working with in Feb.
So I let him know that I am pre-approved and all we have to do is the paperwork.
He informed me that they'll have to look at my truck again so I thought nothing of it since it spring now and they could see really how nice the truck is.
He came back with the trade in value three thousand less than in Feb I ask Andy whats going on he said he'll find out .
With those new numbers it…
Service company unwilling to honor warranty on 2018 Chrysler Pacifica, up converted with a authorized Braun Mobility package.
Navigation does not work Air Bar warning Parking sense warning All Chrysler issues. causing an unsafe vehicle by Service Group inability to repair.
I had my tires rotated at Telegraph chrysler i12000 telegraph rd.taylor mi.
4/17/19.
They broke the center stud off my wheel lock.
They refuse to replace them .
I was told by the service rep .
Samitha that I would ha ce yo but them and they would put them on free.
I think they should replace them at no cost to me since they broke it.
This is a 2017 Dodge ram I am leasing .
I was going to buy or lease another one at the end of my lease.
But I need you guys to be fair with me .
If I scratched my lease Ram I would have to pay for it when I turn it in.
I hope you are not wheeling to lose a good customer over a $50.
00 set of wheel locks.
Please respond Thank you Kenneth Watkins
San Leandro dodge has a realllybad service
I bought a truck about 3 months ago And the truck had a defect o.
The dash pad They replaced it and they gave me my truck back after almost 3 weeks that they had it I.
The shop So I wait more than 2 months for these guys to take care of the problem And is gonna take about a months to fix the problem The manager lies too much The advisors are irresponsibles
There is more to say But after they fix this problem I won’t never take my truck back to this place 510-962-0902
I purchased a Chrysler Pacifica on April 6.
I negotiated with my salesman rob and general manager Matt over 2 days a finally agreed to a lease price of $459 a month with $2000 down and the first month payment.
It was truly more than I wanted to pay but agreed because I liked the vehicle.
After a lengthy wait I was ushered to see Brianna the finance person all went well until she informed me it would be $3300 dollars to close the deal.
It was explained that certain fees were not included in the $2000 down payment.
Really felt betrayed thought Chrysler negotiated in good faith.
I know I did.
I am a Vietnam vet and spent 40 years in law enforcement I am a man of my word.
I feel cheated and used.
I felt compelled to let Chysler know how one of their dealerships Pine Belt Chrysler was…
We have had your truck in the Barrie chrsyler locationfor 2 month and it is still NOT fix They return calls days later and keep saying we are working on it .
This is are only work truck.
No truck No work.
We will Not deal with this location .
We just want our truck back.
Very bad customer service