Customers report serious issues with dealer behavior including rudeness and discrimination, fraudulent vehicle listings with incorrect title information, and payment disputes involving deposits and refunds. Additional concerns include misleading pricing practices and unauthorized use of personal vehicle registration information.
Common Issues
Jp autosales was very rude when going back and forth on trying to make a deal for a honda crv. His name is Josh. I cannot believe how rude he was. Please discipline him. He should be fired for talking to customers like that.
Racist manager who name calls and insults both POC and handicapped openly online. Guy keeps his job despite calling females "retards" and using racist verbiage with regards to immigrants migrating here. This company should be ashamed, consiering the high amount of POC they work with and for.
Thanks for keeping racists like Mr. Berquist!!!! NEVER DOING BUSINESS AGAIN!
I researched a 2018 Subaru Outback listed on Portland, OR. Showed a clean title. Checkin the VIN online, I found a salvage brand for $3,800 . The ad appears to be wrong.
Hi my wife and I sold a car to Eddy car sales ltd He operates from Nottingham. 000 pounds. He now refuses to speak to us via text message saying he has had enough!!! The police can't help untill he sells it then it's stolen but how do we know?
Please try to help us in this matter. Kind regards John & Tina Mather.
I sold a 2004 Thunderbird Pacific Coast Roadster one of a thousand in Auto Trader. It was hard to sell it due to false advertising by customers trying to pass off their 2004 Thunderbirds as Pacific Coast Roadsters. I have been trying with emails and phone calls to have these cars removed.
As of today there are 10 Pacific Coast roadsters for sale. 5 are fake. #. They all came in green. They all have a # stamped in their glove compartment. This is what I passed on to Autotrader with no response.
dealer told me to pay £100 deposit to hold on 13/12.18 since found out few problems with car history check told i would take it for test drive on 17/12/18 if not happy refund phoned to say i did not want car he said no refund not fair willenhall trade cars uk 07939368594 blue diahatsu FE07CPY kind regards richard 01952 261733
You are advertising my previous vehicle a Jaguar XKR from Inchcape Jaguar Preston which has my personal registration clearly showing (X400 MEL). this registration was removed from this car when I part exchanged it for my new BMW. This BMW has my personal plate on it X400 MEL.
How can you advertise a vehicle with a number plate that is not Valid for that vehicle without my permission. It is illegal for two cars to have the same number and my BMW is the only valid registration. I believe the XKR has been driven without a valid registration and could in effect come back on me if anything were to happen,.
Please remove this advert immediately and advise the seller to contact me accordingly with out delay as my permission is not granted. I have contacted them personally but they have failed…
I paid for a auto ad only to find out they do not offer there auto adds in Wisconsin in there brochure which has been in existence for a long time!
I saw an advertisement for a 2015 Volkswagen Toureg on Autotrader from Day Apollo dealership in Pittsburgh. 00. Went to dealership. Decided to purchase it. 00. 00. 00. Complained that Autotrader advertisement did not disclose this. 00. Purchased vehicle anyway.
Have complained about this since purchase to both Volkswagen oversight people and to dealership itself. Oversight people of no help whatsoever and dealership still maintains that it is not committing deceptive advertising. Volkswagen and/or Day Apollo dealership is committing fraudulent advertising.
Advertising one price to lure customers to dealership, then increasing price once there. This is fraudulent and deceptive.