Xiaomi

I was having Xiaomi Redmi note 3 the phone is getting heated too much and the battery also draining very fast.

I went to the Xiaomi service center in Mumbai and they checked my phone.

The employee told me there is a problem and a flaw in the motherboard so I'd have to mail it off for repairs.

Well now it's been one month and no phone.

I keep calling them again and they never pick up.

I had gone to service center they told me the parts is not available for 16gb variant and it will take min 10 more days.

Xiaomi phone's are good but the service is the worst.

I am a foreigner at mainland China.

One day my device automatically updated MIUI.

After updating MIUI 7 on my device (Xiaomi Redmi Note 2), I can not access my phone's internal storage as well as memory card from laptop.

My device (Redmi Note 2) when connected to the laptop shows it is being charged (I mean to say battery charging is ok from laptop).

This is my only complaint against Xiaomi.

Please let me know how can I access the contents (files in the storage of phone) from laptop.

I have bought Redmi 1S phone from flipkart on 19 Nov 2014 and after 2 months it stops working.

When I went to service in Chandigarh they checked it and told it's physical damage in some internal charging circuit.

I asked them to repair it and they refuse saying that it's not covered under warranty .

I don't understand that some internal circuit is having issue and how can I be responsible for that as it is an product issue.

Then I called Xiaomi customer call center and explained them the whole story.

First of all they also told the same story but after so much of discussion they told me that again visit service center and from their connect them to service center so that they can discuss with them.

I went to service center again and connected call center guy and service center guy.…

I had my mobile in my jean pocket and I was leaning across a table to get hold of my keys.

The contact with table totally shattered my phone screen.

It was under the slightest pressure, but I don't know how it broke.

Mi phones boast of good quality, but this is not what I expected from them.

I first called the customer care number given in their Indian portal to enquire about the cost and number of days it would take them to fix it.

It didn't prove much useful since the guy on the phone didn't know much.

Then I called up one of the customer service center given in their website.

They said it would take around 7 working days and Rs.

6000 for the repair.

The phone just costed me Rs.

14000.

They're charging me almost half the money just for screen replacement!

Since I didn't want…

well i bought cell phones and the same issue occurred with both of them .. first the flipkart,com refused to share the contact # of the service center as e they don't it .. it was a shock for me .. the only website who is selling the xiaomi phone do not have the contact # of the xiaomi service center later when they shared the address and that contains two different locations but they never agreed to accept it and forced to find the center by my own... i traveled around 50 km just to find the service center ...

Finally i reached and they took my phone now as per promised date that the phone will be repaired no one bothered to call me and again i traveled 20-30 Km just to know whether my phone has bee repaired or not and unfortunately it didn't.

The number shared by the service center, no…

The products look OK.

My problem with them is they are clearly copying Apple in the USA.

How can they get away with this?

The laptops look the same as MacBook Airs and the phones look the same as iPhones.

Quite unbelievable actually.

Will never buy a Xiaomi until they come up with an original thought.