Casio logo

Casio

3.0
4 complaints

Address

570 Mt. Pleasant Avenue, Dover, NJ, 07801

Customers report frustration with product design that doesn't accommodate left-handed users, with watch bands being difficult to remove or adjust. Additionally, there are significant issues with order confirmation and shipping communication, leaving customers without proper email notifications.

Generated 6 days ago

Common Issues

50% (2)
watch bandbackwardshard to get off
50% (2)
no emailnever receivedverification
50% (2)
left handeddon't existright handed person
50% (2)
placed orderbilledawaiting

Complaints

Casio logo

Martin Rigg

Aug 17, 2019
0

I bought a Casio watch from Wallmart The watch band was on backwards. It was for a right handed person; I” m left handed. You Made it so hard to get it off even Wallmart wasn’t able to get it off.

( why) the watch model number is 3434 G- Force. You can be sure unless You change it so I can change the band around I will NEVER BUY YOUR PRODUCT AGAIN. I’M SICK AND TIRED OF BEING TREATED LIKE I DON’T exist LEFT HANDED PEOPLE ARE HERE TOO.

WE BUY PRODUCTS TO; it like you look right through us. I’m mad

Casio logo

Franklin Carvajal

Sep 2, 2016
0

Product was made available an e-mail was sent to me notifying me so that I could place an order. I placed an order on the 25th of August, and billed on August 26th, Monday. I never received a e-mail verifying the order. but I did obtain the order number through the call center. My complaint is this. We moved from Auburn to Redding, so our billing address is different than our shipping address. It was made clear in the order, and received without an issue. I was awaiting a shipping e-mail.

I never received it and called over 4 times to receive information on order status. Each time I called the representatives had different answers, none which were a solution. Come to find out through one of the representatives that a call I made this morning and spoke with one of the service reps was not…