Panasonic

I took the phone out of the box and hooked up with my old existing phone cord. The voicemail messages sound muffled and most of the time I can not make out what people are saying. I switched the phone cord to the new one that came in the box with the phone.

Then my line 2 quit working. So I switched the cords back and threw away the new cord. My messages on my machine still sound muffled like a blown out speaker. I have not yet found a way to get ahold of customer service.

Very frustrating for me, our staff, and our clients that are calling in and leaving a message just for me to have to call them back to find out what they wanted. Very very time consuming.

Totally exhausted trying to get a phone number for parts….everyone wants money first….no service from Panasonic wharsoever

This company will blame the customer for defective products. My panasonic microwave CAUGHT FIRE and they said it was customer misuse when it was proven it was not. They have lost a customer for life. Horrible customer service- they blame the consumer at all costs, taking no responsibility for their default in products.

I will also be sharing this on social media platforms that your company stands by deceit, lies and condones issues of your products possibly creating injury of consumers.

Microwave warranty 4 blown boards and they can't get want microwave replaced

iI bought a Panasonic KX-TGD530 phone system. Before the warranty period expired the phone broke and doesn't ring. In order to get the warranty honored I have to ship the phone from California to Florida so that Panasonic can refurbish it. 00.

Panasonic set up the warranty so that the customer has to mail the product back to Panasonic in order to get a replacement phone. I already paid for the phone, now I will have to pay again to ship it to Florida, it is within the warranty period and Panasonic will refurbish and resell the broken phone.

I have to pay to ship a phone to Florida that Panasonic will make a profit on. DOESN'T MAKE SENSE. VERY POOR CUSTOMER SERVICE. VERY PREDATORY BUSINESS PRACTICE. VERY POOR PRODUCT BROKE DOWN IN LESS THAN ONE YEAR.

Hi, I have purchased the front load fully automatic washing machine on 13th September 2021. I have submitted the request for installation but didn't get respond from them. till 21st September mean after 8 days of purchase technician not come and also don't know when he come. I heard Panasonic offer good service but doesn't seam.

Thanks,

Panasonic Microwave Oven Purchased April 14th 2021 Model No. NN-SC669S Serial No. 340B32033090A181200175

Description of the Issue: Inconsistent heating results when using the Oven. The following is a test which I did several times before deciding to send it in for Warranty Service when Panasonic refused to replace it. Just to note as well that the Manual states that the Unit can be replaced or money refunded. Both of which Panasonic have refused to do even though this was brought to thier attention within 30 days of getting this Microwave.

Measured out a cup of cold water from the tap. Made sure the Heat Setting was at level 10 each time Set the Timer to 85 seconds The results varied from 65C to 90C after being stirred and then checking with a food thermometer. The other issue that we…

I bought a Panosonic wireless phone package from Amazon. It's only been there months and the two PNLC1050YA stand alone chargers have both gone bad. It is definitely the chargers. Replacements are $29.99 each.

Panasonic should replace them free of charge!!!!

I called to Panasonic customer service department earlier. The agent was very rude.

First he asked me to wait for 2-3 times because he is still working on something else. I waited patiently and he is not at all willing to listen to the customers problem. He first wants to finish what he wants to say and his tone was very rude.

Customer service is there to help customers. If that agent does not have patience may be he is not suitable for that post. Please take care of it..

GET THE KINKS OUT OF THE PHONES AND YOU WILL HAVE HAPPIER CUSTOMERS

I purchased my ccordless phone on 11-17-2018 and also purchased the 2year warranty as of a couple of weeks ago the phones stop working ,I thought maybe it was the batteries so I purchased new batteries that cost me $23.00 for 4 new batteries yet the phone still did not work,I have gotten the run around from one department to another ,I also emailed my issues to the company I have yet to here from them all I want is for my phones to be replaced. I rate my experience with this issue a ( 1 )

I purchased a Panasonic toaster oven. It kept shorting out my circuit and then started to spark each time I used it. I sent the toaster oven back to Panasonic along with my receipt of purchase (the toaster oven was less than 3 months old and we had problems from the outset with it).

I explained the problem to customer service. I just received a call that a determination has been made that it was user error- that the toaster was too close to the outlet evidenced by the burn marks on the back of the toaster.

I told the rep that I took issue with that determination.

First off - the toaster shorted out my circuit every time I used it along with the microwave FROM THE OUTSET. I had a toaster oven there for years before, and now have another one there now, and have never had circuit issues…

I am trying to unblock a phone number. When I contacted Panasonic help desk to speak to a tech person it will cost me $26 for help. Another call tells me wait time for a two is 20 min at $9.

I do not believe that after buying your product I have to pay for help in solving this problem. I have a Panasonic HD Link2Cell Cordless Telephone with Digital Answering Machine, Model #KX-TG885SK. It is not a cell phone, each handset has its own base.

The main base is plugged into the wall. If you need to speak with me, 732-742-6034.

please help me????

I received a birthday gift from my daughter who resides in England. Panasonic Lumix DMC-FZ330 (FZ300). Fabulous camera.

However, the manual/Guide that came with it is of no use to me whatsoever. It is written in French, Spanish, Italian and German ......................... I think that I may have even seen Swedish! I'm English, Panasonic is based in England?

Do they really think that the English have no need of a manual? I have called, e-mailed and gone on to their website. I have gone into their support section/manuals .......................... OMG it's madness, there is no way to print out their manual.

Yes, I have downloaded them to my computer, but I want one to hold in my hand when I need to refer to it out in the field, so to speak. I am a pretty savvy photographer but have…

Panasonic is the worst manufacturer of television sets. It never fails to dissapoint. I am so fed up with the unplug this hold that for 60 seconds and see what happens. I should not have to be a certified technician everytime the power goes out or the tv doesnt feel like being watched.

I know there are those who would say “well just go by another tv” but in this economy only people who have money to burn are the folks who make the products cheap and sell it for hundreds of dollars. Even though I know Panasonic could CARE LESS about little old nobody me this is very disheartening.

My wife and I work 14 hour days and we dont have time to open up the back of a tv to see if the motherboard is bad and every tv repair man will charge more in labor than the price of the part itself but again I…

I called to ask a procedural question re: call blocking. I was conned into payng $5 for the privilige of paying an addition $26 to speak to a live expert, not a Panasonic employee, but a service you use to avoid spending the money to help your customers, and making them pay themselves , ie., to fleece your customers and save your company money. I will contact my credit card company, complain to them fleeced out of money by Panasonic. For a lousy $5 you will get bad press, you will be added to the list of complainants, of which there are so many already, I found out, too late. I will certainly advice my children and grandchildren, and my friends to alert their families not to buy Panasonic phone products.

I have a friend who did Panasonic a favor, he got someone who has a business to order…

reported fault on microwave 31/8/2018 by 1/9 /2018 still heard nothing iphoned 3 times on Saturday at 15 minutes a time then contacted john lewis u alsoBristol who also spent 15 minutes on phone no luck either I phoned Monday and told it will be sorted I phoned again today and was told they would let me know which has not happened can you please put a letter on every item you sell explaining why your customer service is so bad

I bought an jetforce upright bagless from fingerhut 3/31/15 bought the service plan I had problems from the start with it shutting off so I contacted fingerhut they said to call you I did said to send ot to Wisconsin and pay shipping well I didn't have it so I kept cleaning it using it the best that I could it would run for a bit then shut off nobody ever got back to me I had to buy a vacuum today because I just cant do it anymore this was a waste opf my money and

nobey helped me thank you

THE ORDER HAS BEEN CANCELLED I do not need this tv as have now purchased a new one delivered the next day . please refund all monies . Mr E FISHER

MY TV PANASONIC 32E201DX LED SET ,PURCHASED ON 31.01.18.THE DISPLAY WENT DOWN COMPLETELY BLACK ON 20.06.18 AS A RESULT I COULD NOT SEE ANYTHING, SO I CALL THE CUSTOMER CARE AT 20.24 HRS A MADE A COMPLAINT , SINCE THEN I CALL MANY TIMES, I MAILED MANY TIMES, SIMPLE NO RESULT . THREE DAYS HAVA PASSED I CANT SEE MY TV , THIS IS COMPLETE HARRASMENT AND ANNOYING AND DISGUSTING. I AM ATTACHING MY INVOICE COPY OF MY PRODUCT.PLEASE DO SOMETHING THAT I CAN SEE MY TV AT THE EARLIEST, IF POSSIBLLE BY 22.06.18

MY HD TV STOPPED WORKING. POWER LIGHT FLASHING TEN TIMES. WENT ON LINE TO GET RECOMMENDED ENGINEER IN MY AREA. AREA IS LA QUINTA CA. HE IS GIVEN AS HI TEC TV PHONE 760 777 0645 I HAVE NOW CALLED EIGHT TIMES AND LEFT EIGHT MESSAGES. NO RETURNED CALL ACCORDING TO YOUR WEBSITE HE SERVES A LARGE ARE AND THERE IS NO ONE ELSE.

PLEASE PLEASE HELP I LIVE ALONE AM A SENIOR AND SO UNHAPPY WITH NO TV. AS OF THIS MOMENT I WOULD NEVER BUY ANYTHING MADE BY PANASONIC AGAIN IT IS A NIGHTMARE TRYING TO GET HELP, IT IS WALL MOUNTED SO I DONT KNOW WHAT TO DO PLEASE CAN YOU HELP ME THANK YOU, PIA TURNER

Having purchased a telephone from you and then by agreement returned it to you for a refund which was issued on the 15th May 2018 th the refund has not yet arrived in my account.

Despite telephoning your staff on several occasions to enquire when I might expect the refund to arrive , no one seems to be able or willing to answer my question. Indeed one of your staff said it was the fault of your Bank and that I should write to them about it. I said that I could do that but would need the name and address of the Bank in order to do so, the same gentleman then said that he was not allowed to give me that information!

Today your operative put my call on hold (AGAIN) whilst he talked to someone else and then finally came back to me saying that he could not give me any information until he had…

Purchased 50 inch flat screen model #TC-P50ST60 IN 8-2013 AND I NEED A ANOTHER MOTHERBOARD but they do not sell them anymore.What can you do for me? This is the second mother board that needs to be replaced There is a problem with this model that Panasonic is hiding from its customers

I purchased a Panasonic microwave 3 years ago from Target in Lynchburg. Virginia, I always been pleased with Panasonic Products but, until I saw the inside of my microwave rusting, I would like a replacement .

I am visually impaired and need to use a headset with my Panasonic KX-TG585SK system. I previously contacted Panasonic Phone Support by phone and was told to purchase headset KX-7cA430 to use with the above phone. I purchased the KX 7C A430 headset which works fine for the first two or three calls and then goes to a humm noise.

If I wait a few days or use a different phone, the headset will work for two or three calls and then just a 'humm' - no sound or dial tone. I tried on two occasions today to get assistance from Phone Customer Support.

I was referred to sales which was of no assistance at all. 95 before offering assistance. 95 because I think they will recommend the same model headset (KX-7C A 430 that they previously recommended and that does not work. I think Panasonic should…

Bought a veria tv in 20011 flat screen from Sam's it went out 2018 and my tv repair service said 2 things 1 - the tv and parts are no longer available, 2- the mother board that went out is not the original Panasonic board that came out of Sam's club, that's was new in the box,. At this moment I will never purchase another Panasonic anything since I can't trust your tv to be able to fix .

i bought a microwave oven nn-sb646s . It does what it's supposed to do the problem is the controls are very hard to see! The control panel and the backgrpund panel are not different enough color to see without a flashlight.

I have had to put tape over the numbers and mark them with a felt pen so I can see what I'm doing , would not buy again and now have a

im purchase a cordless phone in Nov 2017 By Jan 2018 2 of th hand sets quit working. Customer is not existent. takes for ever with. the phone maze. If you get a rep they don't understand English. I tried to explain I can't attach receipt from my Mac, and I don't have a fax set up.

I have asked to be contacted and I get the same form emails! poor product, no servicrQ

I purchased a Panasonic KX-TG6592T and KX-TGA659T - 3 handset Cordless Telephone System 1.9GHz DET6.0 on Aug. 5, 2016 from Jet.com and received it on Aug.9,2016. On Sept.12, 2016 the Voice ID feature would not turn off. I called tech support and spent a good hour and 1/2, they told me I would have to send it into repair. I called tech support and spoke to a supervisor who told me my just purchase new phone was not considered new since I had taken it out of the box.

They didn't even offer to pay the shipping cost. I spent $131.38 on this phone system and don't want a repaired product. I want this broken product replaced with a new one. I have tried to speak to a live customer service person but it is impossible, all I get is either a repair person or a computer voice. Don't you have a…

My mom ordered a 32" Sanyo smart tv for myself (her son) in Philips, NJ to send to myself (her son) in Olean NY. The clerk in electronics made my mom start an online account to order this tv. After doing so, the clerk then handed my mom her receipt after the purchase went through. I (her son) received a email that the order was ready to be picked up where I am. I then waited and ten minutes later received a email that the order had been canceled.

I called Walmart.com then spoke, to a associate named Dwight who informed us, that being that my mom just started the account , that day and tried to order a high priced item, that it had canceled the order and it would have to be verified with the fraud department. We were then told to try again in a hour, because he had to call the fraud…

Purchased a microwave at best buys Jan. 17th 2016. It went out July 8th 2016, took in for service 0n July 10th,picked back up from warranty place Kwik Electronics (Louisville Ky.) on the 13th advised fuse in power supply went out. It was replaced & worked till Aug 3rd 2016 when noticed a burnt smell so stopped using. I was able to take it back in to Kwik on Aug. 10th and Kwik advised it was flare heated which is burnt like actually baked into the enamel on complete inside and outer edge perfectly around the door.

Took back to Kwik Electronics they submitted pictures to Panasonic on Aug 11th (Thursday) and said nothing on this earth could have spattered like that on the inside as it was from heat and submitted to Panasonic field service advisor Robin Reaves. A lady from Panasonic did not…

I bought a 42 inch Sanyo TV. Then we had a power surge due to the lightning and it fried. So, I sent it in and also had a three year service plan attached. Sanyo customer service, well they sent it back saying physical liquid or cosmetic would not fix it under service plan.

I will definitely never shop at Walmart again and will share this information to all of my friends knowing that my percentage won't hurt but my feelings will be from greatly dealt with. Sanyo TVs are also very poor quality if they can fry so easily with a simple power outage.

Do not have any dealings with Panasonic Service in McAllen, Texas. Terrible,Terrible, Lousy service. I sent my camera to them on the advice of a Panasonic web site who couldn't help me over an HDMI connection issue. I was told there would be a 7 to 10 day turn around. I was never contacted as to what the problem was. They refuse to answer emails, the toll free number didn't work. Finally they were reached with their local number. I was told that I had bent a wire in the connection!

The repair charge was totally absurd, essentially 1/3 the cost of the entire camera, for a problem that had nothing to do with actual functioning of the camera. When I told them not to fix it, they tried to hold my camera for ransom, saying I had to pay 3x what it cost me to send it to them including insurance…

My FZ1000 Panasonic camera was purchased March 2015 under a 5 year warranty back by Panasonic head office, for some time now on turning the camera on a box appears on the screen saying "mode dial not in position". Then it is then after some ten seconds this disappears meaning there is a time laps before I can take a photo.

As I give wildlife talks using this camera to the Wessex Camera Society this fault has become most distressing as the one reason I purchased this particular camera was it's instant usage. The camera has been returned to where I purchased it. London Camera Exchange. Bath. England and sent of to be checked, but supposedly nothing wrong could be found even though it is still displaying the same fault?

We brought a set of 4 phones from Costco on the 12/09/11 one of the phones melted all the facing with bubbling occurring on the clear plastic. It was red hot when you touched it. We wondered if the other phones will be okay to use or if you have received other complaints about them.

the serial no 1FCQA and the other noPNLC1012 ZA. Look forward to hearing from Panasonic customer service.

To the Panasonic complaints department. I have 2 Panasonic FX-MC 6040 Multi-function printer both less than a year old. Both having them same problem finally after 3 weeks of talking and arguing with customer service they decided to have me return items for review and repairs.

Other than the damaged accumulators to the unit the printer were in new condition. But unfortunately when they arrived there was more damage done to them. Customer service dept. said that because they were damaged by shipping the warranty was cancelled.

I ask them to file a claim with UPS since Panasonic sent me the pickup recites. The new excuse is that because it wasn’t packed correctly they could not file a claim.

My Panasonic 8 GB PMP 281 stopped functioning properly and will no longer allow me to use it with earbuds. It is less than a year old and has never been abused or dropped. Please send me a mailer so that I can send it to Panasonic corporate offices...

Bread maker SDBT56P is not working. The machine has multiple problems!

We have used a Panasonic microwave for 28 years, no problems, still working. Would like to purchase a new one but understand light doesn't come on when door is opened on new models. That is unacceptable. Are you going to change that in the near future?

If not we will have to go elsewhere.

I bought a Panasonic electric razor model ES-SL41 wet/dry, the problem was when I received this item the battery was bad, every time I charge it it would not last 10 minutes, I sent an email and received a called from customer service and they said to mail it which I did and I was given a choice of other 3 models to choose from, I sent the razor with the original package and a copy of the receipt.

When I received the razor it was a different one and was poorly packed and came with a stain and worst the battery still lasted only a few minutes? bottom line I was very disappointed with the razor and customer service in general. I bought this unit thinking Panasonic was a good product which was not and will not buy another Panasonic product.

the model KXTGF 344b Ser #5 axaoo88501. Now they want me to pack it up and send it to Panasonic factory. Do not know if the address is right because of the Lang problem. when asked to spell it was Chesapeake etc.

I have purchased your phones for years and felt your products were high quality. But looking at your complaint rating I am certainly concerned with my recent purchase or any purchase i will make in the future.

We bought a Panasonic micro-wave machine from John Lewis just two weeks ago. The goods are faulty and dangerous - the door frame has melted and could well have set the house on fire if I had not been present in the kitchen.

On calling your help-line we were told that the definition of a guarantee is now one of simply repairing faulty goods - how you could repair burn marks I am not clear. It would also mean driving 40 miles round trip to your nearest depot and the same again if and when you repair goods that are clearly not fit for purpose.

Your policy of just wishing to make a fast buck will eventually catch up with your company and people will just not buy your products. On this occasion you and John Lewis have made £200+ out of me but it certainly will never happen again. Buyer…

Panasonic has absolutely the worst support of almost any company I have dealt with. First of all, most of their operators are rude and smug, giving their name, but not an ID number when requested. Calling them is an exercise in futility, a series of passing the buck by transferring me to another dept, putting me on hold, and even when I finally get to speak to a supervisor (when they can find one) I find that a supervisor is no help and probably is the leader who perpetuates this "I can't help you, too bad" culture. These people seem like they do not have any concern and could care less about the consumer, who by the way buys Panasonic products so they can have jobs. Where's the accountability?

Let me get specific. I lost my software CD, HD Writer 2.5E, a program for my HDC SD9 camcorder.…

Ordered a TC-50CX600U order #PNA-00086917 on7/3/15. Received on 7/13/15, Set up on 7/14/15, nothing, DOA. Called tech support and talked to Clyde, who concurred that the set was defective. He assigned a case #08146641to my problem and connected me with a Danesa and from there things went really bad.

Suddenly, it was all my fault and they would have to investigate to see if the TV was defective. I told her I wanted the thing out of my house in three days or I wanted my money back. The TV is still here.

After the way I was treated I don't plan on owning anything that is made by Panasonic in the future. Don't ever want to put up with this again!

0 phone set and one of the small chargers did not work. The following is not a joke. After eight months and many phone calls and promises of sending me a charger, they did send me one that doesn't work.

I was not asking for a nuclear submarine just a charger. Needless to say a year and a half later I still don't have one so I gave up. I don't tell anyone I don;t see how bad dealing with Panasonic has been.

Personally I think they should change their name to Scamasonic.

I bought a Panasonic washing machine. I needed to get a few spare parts to replace the older ones and I was informed that it would take at least 3 weeks to be delivered even though the machine is still under warranty. This is not good! Especially since we now have next day delivery available to us!

The Panasonic customer service is a joke, and not in a funny way either. I called and got three recorded voice messages that after listening to the third message it sent me back to the first option! I was unable to contact a live human and am still waiting for a response from an email. Panasonic sucks!

My TV 50" Plasma board burned out after less than 2 years. Of course the warranty is gone. On the internet they call it the 8 blinks of death.

Called customer service but you don't get anywhere. So I will not buy another TV from Panasonic things should not brake this fast. The internet is full with the "8 blinks of death" on Panasonic TV, so they do have a problem with it.

This microwave started rusting after about 3 or 4 yrs. I didn't know what to do, so finally contacted Panasonic 4-28-15 & was told to stop using it & nothing could be done. They took no responsibility & did not offer me any assistance, not even a coupon. It was as if I had done something to the microwave. I always cleaned it out, did not leave anything in it. I have had other microwaves for years & they did not rust, they just became old.

I will never buy any of your products again, & will tell everybody that I know to not purchase "any" of your products. I am tired of companies making bad products & nothing being done about. I was also asked if I had my receipt???

55 inch plasma TV stop working at 3 yrs old. SC board failed. Diagnosed by authorized Panasonic rep. Cost me $125.00 for diagnosis. Diagnosis was not a surprise. This is a very common failure with these sets after 2 yr to 3yrs of purchase. I decided to let them repair it figuring Panasonic would surely do the right thing and pick up costs associated with repair. It took 3 months for me to get my TV back. 10 weeks SC board was sent to repair facility from Encompass (contracted through Panasonic for SC board repair).

It was defective and did not work. Panasonic at that time sent a SC board direct . 2 weeks later it worked. A total of 12 weeks later a working TV. I missed all Thanksgiving,Christmas, NYE, college bowl, SuperBowl programming that we usually have family over and gather around…