Westinghouse

Bought a television from the military exchange online in Dec 2018.

Was watching it one day when it quit showing.

Tried to use the remote but it would not command the tv.

I was able to manual turn the tv just not with the remote.

Called your company spoke with a sales person who kept giving me the wrong directions and became frustrated when i could not manually get to where she was trying to get me to in the tv.

She told me she did not have a manual for my particular model which was made in 2018.

She then said that she would send me an email to get me warranty services of some sort but along the way she slipped up and mentioned something to the effect that my case would be considered closed as she could not fix the problem.

I received the email and sent what they requested but my…

When I originally booked my fridge for a service, I was of the understanding it was purchased in 2015, not 2013 and I was under the assumption the fridge was still under warranty, which is why I waited 7 days for a technician to assess the fridge.

Unfortunately, it was 3 months out of warranty period.

The mother board has been replaced leaving me with fees of $185 for the technician on a Saturday, because the service was unable to be booked prior and $210 for the mother board part.

During this time I have incurred food spoilage, and unable to have cold storage for a week.

I would be very thankful if my circumstances could be assessed and the fees and charges negotiated.

I also had confirmed on the Friday the technician was coming on Saturday for fridge, only to be woken at around 7am…

I have had a Westinghouse generator for 2.

5 years and need it repaired.

I took it into Home depot and paid the $20 to have it looked at.

I was told it did not have compression.

I made another trip to talk with the person that diagnosed it.

I told him it was still under warranty for parts.

He said they could not find the parts to repair it.

A few days later I got a call telling me it was being shipped to Georgia to be repaired.

A couple weeks later, I got a call telling me it was ready and I owed $69.

When myself and a friend went to pick it up, the notes just said they cleaned the carb. and did not address the lack of compression.

After the local Home depot connected me with the dept. in Georgia, I was told by the person there that he did not know why they did not repair all of…

I purchased a Westinghouse TV from the Stillwater, MN store in 2013 in which I purchased the 3yr extended warranty The TV failed and I was mailed a box to return it.

It was returned to your warranty company which I think the name is Assurion.

They received the TV on March 9th and by the 15th of March if was determined that the TV was not repairable (I called and this was the only way I found out).

I was told that they were not sure what the next process would be.

Again I called a week later and told I would be issued a Target Gift Card. ( This call was around the 21st of March) and they told me that the Gift Card had been approved.

At that time I spoke with a Manager Robert and he assured me that the card would be e-mailed to in a few days.

I called again and he assured me it was…