Ryanair

Hello, My, name is Marcio Correia Parauta. I want to make a complaint about my flight from O Porto to London Stanstead ref; reference: Y8BMTG

What happened I did pay for a bag of 10 Kilos, I thought I could take the bad with me as luggage inside the airplane, but for that, I have to do it as priority passenger not- a priority.

I did not know that fact and clearly as a customer the information it wasn't transparent and like always with this Airline trying to make some profit out of the customer misinformation. I end up paying for the bag twice and when I got inside the airplane one of the customer services told me that I couldn't bring my bag inside with me, one of the crew members took the bag with cargo luggage, when I did pay twice, I suppose my right its to take the bag at least…

My husband received Ryan air gift vouchers , valued £75 from friends, in the name of Garcia ( That's the surname they know him as ). As he is Spanish he also has his mother's surname which our friends are unaware of which is diaz.

Ryan Air want us to pay £160 extra , to change the vouchers.????. I also tried another site to register this complaint but most problems/ charges as mentioned above appears to be 're flight problems/ issues.

We booked a one way flight on LaudaMotion (now owned by Ryanair) on July 7, 2019 from Stuttgart to Milan (Q5W5TG). We were never informed by Lauda or Ryanair that we needed to check in by a certain time in order to avoid a late check in fee, nor, of course, did we receive any timely reminder to check in prior to the flight. 5 hours early.

When we checked in at the main desk, we were told we had to pay Euro 55 per person in CASH since we missed the cut off time to check in! So, after much consternation and questioning, we had no option but to pay Euro 110 in cash for the two of us to check in.

Meanwhile, while we were actually on the flight, we were sent an email reminder by Ryanair to check in!! xx". We don't have (nor have ever had) a MasterCard that ends in xxxx and we actually paid a…

I booked a one way flight for my wife and myself on Lauda (Ryanair) on July 7, 2019 from Stuttgart to Milan. I booked the flight on June 24th and the booking reference code was Q5W5TG. I was never informed by Lauda or Ryanair that we needed to check in by a certain time in order to avoid a late check in fee, nor did we receive any reminder to check in prior to the flight. 5 hours early.

When we checked in at the main desk, we were told we had to pay Euro 55 per person in cash since we missed the cut off time. So, after much consternation and questioning, we paid Euro 110 in cash for the two of us to check in (receipt attached).

Meanwhile, while we were on the flight, we were sent the attached email by Ryanair to check in (the email was sent at 11:09 am on July 7th, yet the flight left an…

My 87 year old husband, my 80 year old sister and I, Elizabeth Mercado age 79 flew on Ryan Air from Athens to Santorini, Greece on May 14, 2019. The place where we stayed in Athens did not have an available WIFI (it was offered in the details of the rental) so we never saw the email telling us to download our boarding passes.

,we approached the check in for our flight,,The agent sent us to the Ryan Air customer counter without any explaination given, . 06 for failure to have boarding passes. 01 (purchased on 3/16) If we wanted to make our flight, we had no choice but to pay the extra fee.…

We were traveling back from Portugal on the 21st May 2019 (FR4051). My partner Mr John Andrew Stewart was with me, was sitting in 27C I was opposite in 27D. The stewardess was serving tea, coffee etc when she poured boiling water down his left arm.

At first she just said sorry and moved on, Andrew called her back to get some iced water and a cloth or something for his arm. She did get him some ice, tissue and a cup said sorry. And carried on serving.

This remedy did not work and he then actually got up and said again can you please help me as this is not working. The stewardess did say that she did not realize that the flask was broken. The remainder of the flight he couldn't move and couldn't rest.

I personally think this problem may not of been as bad if she as reacted immediately and…

20 H The ground personal, 2 ladies, 1 man, insisted that we had to pay additional for our 2 small trolleys <10 kg , 2 x 20 Euro = 40 Euro cash, or we were not allowed to join the flight back home to Eindhoven ! We have paid under protest cash ! M. H.

Schrooten, 28 Apr DU55TF / OE142 and 7 may FR 3244 / AVGCTP At departure Düsseldorf your ground staff selected us out that we had to pay extra for the 2 small trolleys, but apologised as they saw that we had booked and paid on 21 Januari 2019, with small bag and trolly as stated on our printed paper boarding pass - non…

I purchase a ticket through e-dreams I received the confirmation from both, however Ryanair I paid extra for my ticket with the option to reschedule my flight. However, Ryanair phones do not respond and there is no way to contact customer service. I have had 3 days trying to locate them to reschedule my flight, an nothing. E-dreams have a contact number but no one answers and it says it is not working. I am not asking for my money back just to reschedule, and I paid additional u I know it is a cheap flight but you should adhere to the advertised option and make sure that any company doing business in their name follow the same protocol as their company.

You cannot compete with Lufthansa if they don't provide better service.

Used Ryanair for 1 return flight and got stung by various sharp practice issues - apparently normal to Ryanair. Informed them I had no intention of ever flying with them again and requested they stop the bombardment of spam e mails.

They promised a form which I had to access on email. I did so and this would not activate to"stop" these messages. (which I gather from other sources is yet another Ryanair ploy. They continue to bombard me with marketing offers.

I have told them repeatedly that they could not pay me to fly with Ryanair ever again - but still I get their rubbish offers almost daily. I only give them 1 star because I can not choose "nil". I think the trading standards office should frankly prosecute them.

My wife, a Filipino citizen with permanent residence in Romania, was barred from flying on Ryanair from Bucharest to Madrid recently.

The person operating the check-in had outdated document examples in her file, and presented us a type of document that was not issued in Romania since 2011.

Our damages are approx. $1,000, representing the cost of the airfare and non-refundable room for 6 days in Madrid, it was for our wedding anniversary, thank you.

Attached are the narrative together with Ryanair's response, Romania's Immigration response and a list of acceptable documents off your website.

Final remark - I don't expect to recover the money knowing what kind of bloodsucking leeches you are. Maybe you'll do the right thing for once, but I'm not holding my breath.

Mike Skokin

To whom it may concern,

On Tue. July 31.2018 my wife and I had a scheduled flight from Dublin - Stuttgart, we were sitting in the Departure Lounge and waiting for the flight to be called then all of a sudden the flight was cancelled. We had to get back the check in counter to get an alternate flight the next day and received a voucher for a nights stay at the Radisson Blu Hotel, but before that we had to collect our baggage from custom which was ordeal in it self. We were told at the check in that we had to make alternate arrangements from our new destination which was now Munich instead of Stuttgart to get to our destination. Since I had booked a rental car for my stay in Germany. And the pick up destination was Stuttgart I had to call the Hertz the rental company to change the pick up…

I will think twice before booking with your airline for future flights.

I have been traveling to Rome Ciampino quite a lot. I don't have a problem with Ryanair as such. But with the way my suitcases have been treated, I have to file my feedback here for others to read. I used Ryanair Prestwick to Rome October 2015 where my suitcase had been broken and unusable, but as it was the 1st time I didn't worry and just replaced it.

March this year i returned to Italy for Easter where the same thing happened, but on this occasion it was 2 suitcases. I am not in a position that when i go over to Italy I have to replace my cases. Can you please help as obviously it is the fault of the guys that deal with the luggage etc. Can you please let me know if i could maybe I could get my money back some how. Is there a baggage department phone number I can call to report lost or…

I have been fighting with Ryanair for years. We booked to go Prague in march for 4 adults. One off our party could not go so we got someone to replace him. Only to found out you want £110 to change the name, it did not cost that much for the ticket.

We changed the name on the internet which only took us a minute. Ryanair corporate headquarters need to do something about these customer service complaints.