Family Dollar Complaints Continued... (Page 10)

I went in to the family dollar store to do some shopping but I really needed to use the restroom before I started shopping well I looked around for someone to point me in the right direction to the restroom finally the store manager came out from the last isle and I asked her where was the restroom and she said they did not have one that it just got fixed from a customer breaking it and now it won't flush
So I wonder if they have to go all day without using the restroom also because it seems they just don't want to be unconvinced by their customers.
If that's the case I will just take my business to the general dollar about 2 blocks away from family dollar and over there you do not need permission to use their restrooms

Sierra was very rude extremely rude cussed me out saying bitch tuck you i cannot get a bag

3 months later and still no coffee filters. Between 3 mangers and 3 stores later I was explained that they cannot carry every item. The shelf is still missing the item that has a price tag in front of it. One manager explained that the truck was coming today, I asked if there were going to be coffee filters on it and he said he didn't know. LMAO. Get to your stores and look at what is going on with them. as for me, I will go to Walmart till you can correct your problems with your staff.

Our local family dollar is nasty. They use to be a nice store. Well not anymore. I was there Monday. I kept walking around just looking in shock. Grabbed a couple of things got to the register and asked them what happened to the store it was so filthy. The floors were so nasty. They both looked at me in shock. Like they couldn't believe I asked that with other customers there. I said I wouldn't be back until they clean it up. The store is in Pulaski, Ny 13142

Carlos is a manager that works in store 292 he has no respect for employees that are older he is always yelling at them in front of the customers all you have to do is look at July 3 at 530 pm on you cameras and you will see it . the store manger was their and said nothing. may be you need to visit that sore more it stays dirty and the employee is not doing the customer correct.

I live in the Brentwood, NY (long island) area, Store 4771, 753 Suffolk Ave, Brentwood, NY 11717 - 63-434-2882

This store is terrible, I hate to go shopping in this store for anything. The employees, even the store manager Martha and assist store Mgr Yasmine, are so rude. The store is externally under staff, they barely speak english, and only want to help their own people. This is a mixed neighborhood. All people should be accommodated. I was hung up on twice, once by store Mgr and then by assisting Mgr. She was screaming at me!!! Over the phone. I am really starting to hate this store/company, they do not give their employee training on customer service skills, but yet they want your money When they go out of business, (which they will, like all the rest of the stores), then they will think of the customers that got overlooked for for proper services.

Went to msin street wynsntskill,ny store, bought some daddy ray's fig bars, bought them home for the kids and a cope neighbor kids, they all complained didn't taste right, looked back at package to find exertion date was 12/14/17 7 months outdated, now I had just bought these 10 minutes earlier of course called store 12 times and associates to busy to answer. What kinda of quality control is that and also to sell food outdated that far.managers and workers need to be trained to identified outdated products and pull from shelves, it could mean someone getting sick or dying worse case.maybe need some undercover boss to go thru. Been a patron many years but really disapointed in this.I would like to hear back.

Sincerely dean christiansen
2 albert st
Troy,ny 12180
518 527 5882

First of the air conditioning has been out for a while. It's like walking into a store with the oven on and a smothering feeling which makes individuals feel bad. Last but not least as soon as you open the door to enter the store it smells like rotten dead rat. Is anybody responsible for taking care of this problem. Myself and family spend anywhere from 200.00 to 250.00 dollars in this particular store monthly. We refuse to continue enduring this. What if something happened to a customer from being overheated. The terrible odor is unhealthy and only God knows what kind of germs are in that store. Please please take care of this problem it is also very embarrassing.

I'm am a loyal customer at family Dollar store on 19 North arlington st. I spend probably 150-200 dollars every week we'll because of a altercation between myself and another customer that had nothing to do with me shopping at that store the so-called assistant manager I'm not sure what her name is was very rude to me and came up to me and told me that I was not allowed into the store because I so called talk to her best friend wrong so she Banned Me from the dollar store I don't understand how that's even possible she says she's assistant manager but she's very unprofessional she was calling me names on the way out the door telling me that I wasn't allowed in there and barisan me in front of customers I just think that it's really wrong not to mention it's a very very what's the word I'm looking for unprofessional it's like really get old Family Dollar Store there's no front doors and it's a bunch of little young kids that work in there who smoke weed right outside of the door sell weed out of there I know for a fact I just don't understand how this woman could tell me I'm not allowed in the store and like I said I spend a lot of money at this dollar store so if you could please contact me back my number is 3309061618 I would really like to speak with somebody regarding the situation so once again my number is 906-1618 330 area code thank you very much and have a blessed day I'll be looking forward to hearing from you thank you

Today I visited store number 07330. Let me just say that my visit was less than satisfying. I walked into the store with my 8 year old granddaughter and there was already an altercation taking place with a customer and cashier. He was clearly annoyed at the customer and the tone in which he spoke portrayed that. I am not sure what took place in the beginning so I cannot comment on that. Fast forward to my time to purchase my items. I went to the register the same gentleman that I heard speaking harshly to the lady as I walked in to the store was the cashier that helped me. He was very nice and helpful to me. However I realized the amount he told me my order was slightly higher than I expected. I did not question him because he had a long line behind me. Instead I decided to speak with the store manager. Her name tag read Brea. I explained to Brea that my purchase rang up $18.50 which I thought was a bit much for the items I was purchasing. I informed her that I noticed on the receipt the gain liquid detergent that I purchased rang at $9.95. I then told her that the tag on the shelf showed the price at $7.95 and she asked me to show her. I walked with her back to the area where the detergent was and showed her the tags on the shelf. She observed it and realized that there may have been a mistake however she asked me to follow her back up to the front where the registers are. When she went to do the return to give me the difference on the price she realized that the item is the incorrect size gain which promoted the price to ring at $9.95. I reminded her that she saw exactly what I saw. She asked me to hold on for a second and she then asked another coworker to walk her to the back. When she returned she went on about doing the return of the difference to the amount that I paid. She asked me to sign a document and then stated She will have to keep the original receipt. I asked her why because I need that receipt due to the fact that I had other items purchased on that same receipt. She stated I need it for my manager. I then asked her can I get a copy and she stated no because she needed the receipt to show her manager. She then stated I voided the transaction for YOU. Excuse me! How was this transaction void for me when the error lies with the store? I'm confused and rather taken back by her actions and verbiage .She then abruptly stated, never mind we're going to just do this so we can keep the day moving. She then took the said receipt and placed it in my purse: how disrespectful can one be. Some may not see this to be an issue however being that I am a manager and have been for 15 years I see the issue with this. There may have been an underlying issue that I am not aware. She could have been upset with the coworker that made the error in the first place and now realizes that more work that could've been avoided has to be done. However that is not the way you act towards or treat customers. She crossed the line in a couple areas. This should not be tolerated. I am not asking for anything more than just for you to train your associates one how they should deal with the public. I understand that this store location is not the best and the community can cause issues. However this is the second time that I have been in this store and witnessed inappropriate behavior . I cannot say that I will not go to this store in the future. However I will will make a conscious effort to shop elsewhere in the future. Thank you and have a great day.

The cashier took a personal call concerning a problem about a 'leak in her sink' ,while all the time she had customer's in line waiting to be served!! THIS LADY HAS A VERY NASTY ATTITUDE AND IS VERY RUDE!! SHE WAS LEANING ALL OVER THE COUNTER AND JUST IGNORING HER CUSTOMER'S!! When I complained,,,she continued to talk on the phone and told me in a very unprofessional voice,,,'GO OVER THERE I'M CLOSED!!!! WE SHOP FOR JUST ABOUT EVERYTHING AT FAMILY DOLLAR AND SHE NEED'S TO GO!!! WE LOVE FAMILY DOLLAR,,,,BUT NOT HER SERVICE!! THANK-YOU!!

Loved the store. 1 employee was and is not nice at least to me. I did get up set when over a month ago I was trying to buy something to stop getting sick on the counter. She was rude and I said I will pay full price, I just need to try and leave without making a YUCK thing. She was more that rude...I said I will pay full price...I went to the ER soon after that. She is still not nice...she sings "God Word" every time I try and shop there. I Love Gods Word.... but being Hypocritical against shoppers... I will not shop there anymore even though I love all of the other employees. But is wasn't just me...she ran out a 45ish female when I was waiting for service. She said she would never shop there with that "Crap Out Loud". I will send this everywhere I can. I actually wanted to work for a company with your "quality", but apparently you really do care. About customer serves and loyalty....
INFO ON THE STORE>>>>>>>>>>

#08033 ….. 321 S. Bowen Rd. #821, Arlington, TX 76013 #817-804-0485. MGR, John Nobbles # 314-249-5516.....?????

Tried to call and say my issues...no response...

The not nice for an Employee to loudly shame customers with the HOLY BIBLE.... I love Gods Word....But if a customer doesn't like they are being treated does not give an employee to "Loudly" sing and miss quote the Bible... .

Not nice,,,,,, Not even... I recorded it when I went back in to just buy what I came in to do. Her YUCK response will go viral for ….We have enough on our plate....but not nice employees.....I will spend my money anywhere but there unless she is addressed.

I went to the Family Dollar by my house on 27th and National (Milwaukee,WI) Yesterday May 10,2018 and it was really busy. There was a line of about 10 customers at least.. I did have a backpack because I drove a moped from work. Only one person was behind the counter. No one asked for my backpack, there wasn't any rules written on the door when I first walked in that said I had to give my backpack to someone behind ingb the counter. I walked in the store, went directly to the batteries which were right in front of the registers, and I dug through my backpack that my purse was in to find batteries so I could match them to the right size batteries that I needed..... as I was matching the batteries, a young woman with tattooes on her face approached me aggressively and just blurted out rudely, Whats in my bag on the floor,.. which was clearly a mini cooler ( I am a construction worker) a mini cooler with shoulder straps... I know the store was busy, but there isn't justification on why she approached me like we were doing business in a back alley. I nudged the cooler with my foot because my hands were full and told her to look herself since she was being so rude.... She screams at me that I should of checked my bag at the door like it was common knowledge and I should "GET THE FUCK OUT CUZ SHE IS CALLING THE POLICE", I told her I didn't care and I was go to go check out. She continued to argue with me about staying and another employee came out, a African american male who put his arm in front of her and told her to calm down and she was being too aggressive to just leave me alone. He had to tell her at least 3x's to let me stay in the store. I told him I couldn't believe how she's acting.. I went to check out, as I paid for my batteries, I asked the cashier for corporate's number. The cashier asked the woman with the tattoo on her face and she responded by saying "NO" she wasn't going to give me the number, and she was the manager.

This lady that live ‘s in my house she’s 72 years old when to the family dollar store in 1683 E. Hinson ave Haines City , Florida to get a case of water the only cart available the manager had it ,she ask him if she can bowerred the cart to carry a case of water she was going to buy to take to the car ,she told him she was sick, his answered was no. This lady had open hard surgery if he didn’t want to give the cart away he could at least ask her what she needed help carrying is kind of sad for a manager to act so rude In this store that so many people like to go.

Hello, my name is Sandra and i live and shop in Harrison, Ohio 45030. I choose to shop at your Family Dollar store because you generally have the products i use at a reasonable price, and also very much because i love the friendliness of the store manager that works there, she is helpful, kind and really goes that extra mile for her customers. However when she is not there, several times there is an older associate who has been dis-
courteous, nasty and down right rude to me, which i have brought to the attention of the store manager and the associate was given a warning i was told that i was not the only customer that complained about her. The reason for my complaint to corporate, is because on April 16th this very same associate saw me walking toward the front door and she rushed to lock both doors before i could enter. I then walked back to my car, seen the time was 8:53 pm so i called the store it rang until i got a recording.I only had a need for a few items that i could of purchased in the allotted amount of time. This upset me so much that i walked back up to the door and saw that associate standing at her register laughing with the other employee. I know the store closes the doors at 9:00 pm, not a minute before no excuses, depending on what you do,you may lose a lifetime customer, because Dollar General is just a block away. My mother owns her own dart store, my grandmother ran her little grocery store for years, and neither my mother nor my grandmother would of ever closed early, or locked out a customer. Sincerely, Sandra Greenwood

6565 colquitt rd, Keithville, la 71047 : Very CONDESCENDING attitude. at the register, they ask me to enter my debit card ‘number’ 4-5 times, in front of nearby 4-5 customers: this is a regular occurrence. all their employees have a ‘talk down attitude’: I won’t return. (It appears the few store shootings in Shreveport, la are family dollar stores: Is the problem their bad attitude.)

Store #08177 541 Smith street Providence RI. I am tired of the management and the state of the store. Inventory left on the floor and not on the shelves. The floor is filthy and disgusting.Fire hazards are everywhere.Inventory is blocking some of the aisles. They never seem to be able to do cash transactions in the morning. Claiming they have no cash. They are very unprofessional, swearing at the customers, telling people that they need to run their cards again because supposedly the transaction didn't go through the first time. But I have been charged 2x on a number of occasions and had to basically get very loud and lower myself to their level to dispute the transaction. Once I was told that I had to wait for that employee to be there to put refund my money. I am not the only person this has happened to either.
The manager, Anna is rude, loud and has her boyfriend and his friends hang out there at night playing inappropriate music loudly, harassing the customers. There is the constant smell of marijuana in the store and really heavy towards the back of the store. The employees always look and act like they under the influence. The cold food case is not up to safe food holding temp, always half full with the inventory still in boxes on the floor. Employees screaming at each other about their scheduling and their duties.
It seems that because it is located in a low income area that a store should be allowed to operate this way and treat people this way.The people who work there are the most unprofessional, rude, slovenly employees I and the rest of this community have ever seen.
It has gotten to a point that the local news station wants to do an investigation about the dealings in this store.

Cashier,rude,didn't acknowledge my presence,I bought two RCA INDOOR ANTENNAS,COULDNT GET IT TO WORK PROPERLY,I PUT all items back in original box with and family dollar bag,she flatly told me noooo,no RECEIPT no returns.Store#11414
Address 1700 n.w. 183rd st.
POOR CUSTOMER SERVICE
Rating 0

I would like to receive a phone call 580-678-0222/ I was told that the employee I had an issue with was Tamara H. At the store on 2nd Street in Lawton,OK . It was a very ugly scene and I called the store and talked to an assistant manager and apologized for losing control but will not stand for an employee to yell at and verbally assault me! I let my daughter in law make her purchase but mad none myself because the employee would not shut up and kept mouthing ugliness

I brought some pant legs for the family dollars in Rockford il on st Charles st and I was going wash them and it was vomited on the bottom of them andi was use the lotion and i broke out from it.

The Manager told one of the employees that I be stealing from out of the store and they never caught me nor can't prove that I was taking from the store. That store is the only one that is close to my house and I really will appreciate it you can fix the problem because that is the closest Family Dollar to my house

I bought Omeprazole last night for my mother, it was not the right medicine. Today I went in and politely asked if I could switch for the right kind. Not only did the man non-chalantly say no, goodbye, when I asked him if there was a problem he told me, in front of All the other customers, "I'm not letting you return that, you probably STOLE them last night anyways!"
I have never been more embarrassed in my life. I told him he was not allowed to treat me like that and he advanced towards me in a threatening & intimidating manner that suggested physical altercation, literally Scaring me out of the store...

Hi my name is Yehuwdiyth Y. Yisrael, and my twin sister, Abiygayil C. Yisrael, bluntly accused of stealing falsely; that is why I am filing a complaint, for being violated and for being falsely accused of doing things, like stealing at and from family dollar located at 8900 N.W. 7 avenue in Miami, FL, by manager Carl; to be exact on 2/6/2018 round about 9:00- 9:10am, I decided to go to family dollar to purchase two, or three things that I needed and when I entered the store on that day, that Moring up front in the area of the cash register where mgr. Carl was standing taking a customer, he openly presented to me the matter, stating that he was told by someone that when he was away for a week from the store that me, and my twin sister was doing some things in the store and that we are not longer welcome to family dollar at the location where he work at, because he automatically amused that I was guilty by saying that I and my sister is no longer can come here to this family dollar; so I was confused as to what he was talking about when mentioned it, this nightmare to me on that, to me it was an outrage, because we are a customer that been shopping there for a very, very long time and we are practically there every day, till they some of the workers there say that we, the twins is here each and every buying something and we come we always spent money and not still; so I was very hurt and very stressed behind this hurtful accusation that is not so; especially with no facts, or evidences that happened; so I feel that he ought to lose his job behind it, because it is not fair to me and my sister; at this moment I'm writing this report complaint I am still frustrated about this matter, it has made my pressure high, blood pressure that is and even my sister is disturb by this here, it has ruin our character and our good name and I strongly don't appreciate that at all; so what I did after leaving the store when he stated to me that I was not welcome to family dollars, I came back and address him, by saying that, I didn't appreciate him dealing with the matter in that way, because there is always a right way to help the situation by telling him, you should've have called me, or pulled me to the side and point me and my sister out on the video, or what not, showing to me that you had caught us on video stealing instead of just pre judging me, us like that and in that fashioned to be a criminal without any proof at all; I told him is wrong for doing that, because he didn't witness no such action for him self and so why did he take this false story on us to be the gospel; he replied and said that it is, because that someone, or people had say that they say us stealing things from the store and while one of us was outside on the phone communicating with each other on the phone planning and plotting our strategy to steal ; I quickly explain to him, that is absolutely not the case at all, because if it is one of us that is buying, or spending money then the other says outside until I am done buying, or spending for the both of us and vice versa and after I had brought to his attention that he was wrong to believe a customer, or a worker without proof is absurd and crazy; for that I have no mercy for him; then suggested for us to be welcome back to the store with no apologies, simply because he figured it out that he was in troubled then when I told him, he himself and or the person, or people who made the accusation better find and or present the videotape and or the proof of this incident that me and sister was guilty of this made-up accusation ; I then questioned him why? all of the sudden that we are welcomed and for what. he replied and said, cause I have talked to you and I looked at him in a crazy way, because he taught that he was talking to a fool, but I am not. I simply told him that I will filed a complaint and a that I will sue him, because he has ruin and stained our character in the eyes of many; that there is not something easy to forget, or to take light. for this matter here is definitely real serious me and no joke to neither one of us who is being accused of wrongful doing. so what I would like to be done about it, is for him to lose his job behind this real unprofessional action. if any questions feel free to contact me at 786-800-4099/ or 305-613-3014 and or at my email: yehuwdiythyisrael44@gmail.com. for we do matter and so do your business also; so I hope that you all sees it that way; that this is unfair to us both. God bless. yehuwdiyth/ Abiygayil Yisrael.

Visit store 08423 , 14321 livernois Ave in Detroit, 1/31/2018 at 18:23:39, I decided I didn't want a pack of light bulbs the cashier was very rude, she call for someone to take it off , after she threw the light bulbs, I handed her my money and she gave my change to a child under10yrs old that was working behind the counter with her there was also two other children standing behind the cash register