Family Dollar

Good Morning, I would like to let you know that the Family dollar in Brentwood NY, #8324 is extremely hot.

I live in the neighborhood and I am a frequent shopper. over the past few weeks I have been going to the store and noted a few times that it was quite warm.

At which time I approached a store manager about why it was so warm she stated the air condition wasn't working.

I just figured ok it will be fixed soon.

I went in the store this past week end and the temperature inside was unbearable, there were fans going but was not helping at all.

I picked up my items very quickly and went to check out at which time I noticed all the chocolate bars in the front were melted.

I spoke to the store manager again and she stated that the problem was reported to the corporate office.

The…

One day I walked in baught ice cream and left.

Later that day I returned the ice cream bc it was bad and out of date.

Next day I was not allowed in the store and was threatened to be locked up.

Just visited store #641 Horse Cave Ky.

On June 30 2019 at 12:20 I bought 2 -1.

5 liters of Fayo drinks BOTH of them were only bagged in single FLIMSY bags.

Went to get there out of the car at home BOTH BAGS BURST they both hit the driveway one of them spewed all over my driveway.

I called the woman at the store and all she said was “ I’m Sorry “.

I PROMISE YOU DOLLAR GENERAL WOULD HAVE HANDLED IT PROPERLY PITIFUL CRAPPY CUSTOMER SERVICE TO SAY THE LEAST.

I visit this store probably 10-15 times a MONTH.

NOOOOO MORE

June 29 2019 in the store in Maiden NC. in the evening around 3:30.

I was in the store with my wife and there was an older lady waiting in line to return something.

The cashier said I will have to call a manager.

When the manager came up, the lady said she had bought it earlier and she could not use it.

She gave the manager the item and her reciept, he toss the item down.

During this time he made to comment that he was busy and didn't have time to do returns.

The lady said I'm sorry I just couldn't use it.

He gave her money back and she left.

After we saw this we decided to shop some where else.

My wife said that was rude and said she felt sorry for the lady trying to make a simple return.

Cashier was on her cell phone the entire transaction

Yesterday June 28th 2019 I was in the Family Dollar in Dilley TX.

It was in the evening between 5:50pm and 6:00pm.

While waiting in the check out line the cashier was engaged in a conversation with a man she was checking out at the time and during the conversation she used the " F " word 2 or 3 times she was laughing and carrying on have a good old time.

I feel this is completely unacceptable to have hear in a Family Dollar business.

It is language you might expect to hear in a bar.

I was not the only person waiting in the check out line at the time it was also children in the store at the time.

Her name tag said Betty.

I hope you will take care of the matter.

I know I will not be returning to this Family Dollar location ever again.

The F word she used was fuck just to clarify.…

I was in the store in warsaw Kentucky at 8 on June 29th 2019.

Another lady and I do it at the counter ring the bell one-time apiece stood at the front counter to cash out for 15 minutes while the cashier who is at the front desk was outside doing a refill on a LP canister and there were three other employees standing at the back of the store just talkin nobody came to help the other customer and I were there for a total of 15 minutes that's unsatisfactory unsatisfactory there were three employees standing back there

Today an employee grabbed my beard and tugged down on it hard, this same employee, a few months ago, rubbed my leg.

I need somebody to contact me.

Two incidents with the same employee?

And no response on my first complaint.

Went to use my coupons two of which were expiring.

Cashier whom I think is also the manager is always rude but extra rude today.

Tried to checkout had my digital card ready to scan he tells me no info found so no discount.

I ask him how it could say no info found I showed him my profile.

So then I ask him to scan the coupons he just rolled his eyes but did it and said it’s not taking anything off.

He could clearly see my coupons and everything but was unwilling to try to do anything more.

I said I guess I won’t buy that if I can’t use my coupons.

He rolled his eyes again.

No apology or anything.

He is always so unwilling to do anything to help the customer.

Something needs to be done.

I arrived at your store in Hillsville Virginia at approximately 8:30 p.m. at that time, your manager was pulling the sidewalk merchandise to the inside.

I questioned him and asked if he was closing early and he gruffly answered to me, "no I close at 5 minutes to 10" I proceeded into the store to get my cleaning products and ask him another question.

He did not reply.

I could not help but think of his attitude towards his job and the customers.

I went on to pick up the one item you had out of the five that I needed.

I took it to the manager, I believe his name is Robert, and ask him to look at it.

I pointed to the item with my cane and he accused me of trying to hit him with a cane.

I have been a store manager 45 years and have managed some of the largest stores around.

I have…

I am speaking on behalf of my husband who currently is an assistant manager for almost a year now.

I don't understand how, as a company failed to keep your customers and employees updated without saying a word, leaving everyone hanging for 3 weeks after your store gets shut down due to pests, insects, etc.

Not only the store has those problems, but other issues of the A/C unit not working, hiring lazy people to fix it when it hasn't been fixed yet properly, having theft problems, your freezers broke and you expect the managers to do all the work? they are there to do their jobs, not fixing your store because the company fails and doesn't want to.

My husband and employees are very dedicated and hard workers who deserve better!

I am disgusted on how you treat your employees!

It's no…

Today as I went in the store this afternoon I've seen the district manager Matthews getting on the store manager Darrell.

In front of all the customers yelling and screaming so everyone can make a Jack butt of his actions towards the store.

Everyone that works in that store does a good job what they do.

That district manager needs to clean up his act..

What's I've seen that Matthews needs to be replaced that is friendly or do it somewhere else.

The store manager Darrell at the stephenville store and his crew does a good job and the service is great.

I've been going to that store for a long time.

I've a long time customer.

ch out of the bag, the bleach leaked on my son blue cargo shorts and stained his shorts.

His shorts is ruined and he is very upset. i call Family Dollar three times, no one answered the telephone.

The number I called was 443 602-8597.

My son would like to be compensated for his shorts.

The store i purchase the gallon of bleach was located at 2500 Gwynn Falls Parkway, Baltimore,MD.

Wouldn't honor price of item found in clearly marked clearance. when asked to speak to manager, was told they were one, and she couldn't do anything for fear of losing her job.

We spent over 500$ in one day and felt like they could've handled the situation differently.

Then when card was declined, we were chastised and made to feel inferior.

A phone call to the bank quickly cleared up the situation.

This location has very poor customer service and lacks the ability to keep us happy.

If it weren't for the location we would boycott them altogether.

Spanish rude dirty manager with nasty tattoos threatening me using profanity and she followed me out the store continued to use rude word telling the milk man what she wanted to do to me it’s on the cameras watching her leave the store to harrase me.

I don’t like and I don’t have to I come for items not to he her friend I don’t thinking’s it’s safe to he following customers outside especially if on her I didn’t do anything but place the money on the counter I will be doing a police report on by immediately.

i thought i was going to be contacted to the CEO of family dollar, only to be called back by the district mananger Renee Roberson. which was a waste of time because her words were "Y'all should keep your problems out of family dollar" as if i had said something to this person, Jennifer Newsome.

She falsely accused me of threatening her and trespassing when either one occurred.

All this is coming from the officials i contacted of NC. made her boyfriend move those junk vehicles near my house where i live. and control the noise and traffic in the community where i live. i can't believe that Jennifer Newsome can use a company such as family dollar for her own selfish and vendetta needs. because this was exactly what it was and is. and she has done this without any reparation whatsoever!

She…

I was in the Family Dollar Store today at 22st & East Broadway, Phoenix AZ, 85040 and spoke to the manager there about him disrespecting and yelling at my 81 year old mother on June 11.

He has never apologized and continues to yell when she goes in the store.

After he yelled at my mother, He then proceeded to retaliate against my niece, Joshanae Brown whom is an employee there, by changing her schedule to 8 hours a week.

Today I asked him why he did that and he told my niece Joshanae to take the rest of the day off.

This is retaliation!

Then Joshanae's step dad went there to talk to him and he discussed Joshanae Brown's work record with her step dad which is a 3rd party violation.

Supervisor Jesus in the store, wears ear phones with spanish music blaring so loud that he can't hear…

Ok I live close to the Family Dollar at 28 Broadway Albany NY and spend money frequently every week there sometimes daily.

The manager Alethea has a very poor attitude and terrible customer service.

I was going to complain lots of times before but I let it go but tonight was the last straw.

I have asked her about coupons/sales in the past and refused to help me saying just because there is a tag stating it is on sale doesnt mean it's on sale and along with it made smart comments instead of helping me.

The sale even had a picture, and date of expiration which wasn't expired and refused to help me and told me if I have a problem contact the main number.

Another time I bought several $1 items and she made a slick comment that she can't wait for the dollar tree to open so she doesn't have…

Today (June 27, 2019) I was overcharged by an associate in the Michigan City, Indiana store.

Went back and was confronted by a mean, nasty, uncooperative assistant manager.

What are my options to rectify this situation and get the money which is owed to me.

This store is #03138 and my receipt # is 99031380179380180743.

I would greatly appreciate your help in rectifying this terrible situation.

I would it a great service if I didn't have to communicate with this assistant manager.

Thank you in advance,

I live in Malad Idaho every time I go to Family Dollar which is a couple times a week the manage Matt Gulas is rude, or outside smoking in his car and no one at the counter to ring you up.

He is always out in his car with different women smoking or kissing them.

When he is inside the store he is creepy, disrespectful, and rude.

I know from talking to others that they will not go to Family Dollar because of him.

I also know there was a facebook post about the Malad Family Dollar from a employee about him stealing money from the petty cash.

I will no longer be doing business with this Family Dollar as long as he is manager and I know that I am not the only one.

To whom it may concern: I just arrived home without any Family Dollar Merchandise, much to my chagrin.

My mode of transportation is by foot, bicycle or bus.

Therefore, I carry a backpacks, of excellent quality.

Your store is half a mile from my home and I frequent your store at least 3 times a week, sometimes more, for 2 years now.

I alone spend over $2,000.

00 per year at your store alone.

I had enjoyed it so much, due to the associates, that I would stop in to make small purchases to say "hello" to them.

About 1 month ago, I went in expecting the same cheery greetings and friendly atmosphere.

However, after being in the store for over 10 minutes, I was abrasively approached by an associate I had never met before.

He didn't introduce himself, say "hello" or ask me how I was…

This place is disgusting!

There isn't an aisle where there is clear walking room.

Baskets, carts filled with balanced containers, trash and whatever they can balance on it.

The employees look like they just left a bar or partied too much.

This place looks like it belongs in Kensington!

Get a manager who works and expects her fellow employees to work.

Clean the place!

I went to the FD in my area.

And when I went to use my debit card.

The cashier informed me they don’t do cash back I call bull, if you have cash in your register and a machine that ask do you want cash back I have the option of cash back if I choose I’m glad these stores are closing down.

Good riddance

I bought a garden with intent to use with a small child's sprinkler which I also got at your store took then home for grandkids to play that's when I found that the hose is very unflexible and very hard it is not safe for little ones they we're getting welts on legs from hose.

I tried returning it but was told that once water went thru it no returns.

WHY.

Would you sell this product next to a sprinkler recommend for 3 years old and then expect me keep it!!!!

I will not be shopping in your store chain again.

Any company that condones little children getting hurt and does not stand by product.

Is not getting my business and I'll be making friends and families aware of this too!!!

Why would any one want to work at family dollar in Springfield, Ga.

31329 when they are to cheap to run the air to keep the store cool for the customers and make their on people work in a hot store ????????

Family dollar Store is to cheap.

Don't care I will not shop there any more.

Sad they don't care about there people!!!!!!!!!!!!!