Dollar Tree

To Whom It May Concern: I love to shop at The Dollar Tree at Siloam Springs, AR until today!

I am a lady who recently had a hip replacement.

I did not realize the poles that you added to carts would not let me exit the store.

I was by myself with a full cart of items.

I looked to see if I could transfer my items to a cart without a pole and there was none.

A customer coming in the door saw my predicament.

This lady was so nice to carry my items to the car.

With a recent surgery I have to use a cane or use a cart for stability to get to the car.

I cannot use a cane and carry a sack of items.

I was so disappointed that your company did not take into consideration handicap people.

I don't know if that pole is removable but this limits people that cannot carry items to their car.

If…

The associate Chris in Santana lake ny I heard him make religious slurs to an employee about them becoming Mormon so she was beneath him, he spoke to another young associate making sexual comments that appeared to make her and my self very uncomfortable.. he is rude and disrespectful

4800 W Fullerton Chicago il 60639

I was there today 7-18-2019 with my great-granddaughter and daughter in law, My grandbaby picked up a small ball in a wrong part of the store and asked me to put it back where it belongs.

So i tose it over the shelf to my daughter in law to put it back, Yes that was wrong for so many reasons, especially that it was not a good example for my 3 yr.old, besides the dangers of hitting someone.

Here comes Judy ? who i was told was the manager YELLING " lady do not do that ,you could hurt someone, ect ect "i said i'm sorry your right to which she kept yelling over my apology.

I got so angry at how she was yelling I walk away to calm down , came back and apologize again and told her not to yell when she had something to say, come up to a person and calmly…

I called the store in Jamestown NY on Foote avenue on Wednesday around 11:30 am.

I was hoping to speak with someone in charge of advertising to see if they would be interested in adverting with their local paper.

The store associate Darlene (I believe that was her name) stated would have to hold on.

I was on hold for an exorbitant amount of time.

When she finally returned she stated the store manger was to busy to talk to me because she had a delivery and i'd just have to call back.

Asked if I could leave my information so she could call me when she was finished, as to not miss her again.

Women's tone was beyond condescending and she stated she was to busy to take my number and I'd have to call back.

In the time it took her to be so rude, she could have just taken down my…

I was in the store yesterday the one at fountain square and I saw the assistant manager just talking on her phone while the cashier was doing her job .

The cashier was running all over the place and helping customers.

This was around 6:00pm.

I visited the Dollar Tree on Hershberger Rd in Roanoke VA on July 9th, 2019 and noticed only 1 cashier was working.

The check out line ran halfway down the aisle.

The "Manager" was over in a corner talking loudly on her phone the entire time I was there.

She seem oblivious of the customers.

If you are only scheduling 1 cashier I feel the Manager should pitch in and help or add self checkout stations.

The manager at the local store in Opelousas Louisiana on Creswell Lane was very rude I informed her I needed to speak to an employee it is an emergency concerning someone in her family and she told me she cannot give me that information that she is there or not and I need to leave I will be informing everyone via social media not to shop at the stores again

I purchased a case of Dermasil Aloe Lotion online and went to a local store to pick it up.

After approximately 25 minutes I was handed a small box and it felt very light.

I opened it and to my dismay a 12pgk of dish sponges fell out.

I looked at the box.

There was a label on it with my name, the product name and the order number pasted over the box that said sponges!

I was then told to take a hand basket and get 12 bottles of lotion from the shelf.

I walked down the aisle shocked that I was told to get them myself when I could of done that in the first place!

To top it off, I found one bottle on the shelf!

Wow! spoke with the manager over the phone and he said I can get my money back or do I still want them?

I was livid at this point, after what I just experienced with my order…

I went into the Brookings Oregon store 6/27/19.

I had 8 balloons I needed filled.

The employee I talked to the day before told me that it would be 50 cents per balloon .

The manager told me today it would be a dollar a balloon .

I told him the employee yesterday had said 50 cents .....he stated that didn't matter and I was lucky he was even filling the balloons up .

I asked him a couple questions and he was very rude so I said have a good day.

I really dont want to go back into the store.

The employees are very nice but the manager is very rude and short with people.

I am the manager at a store in the same shopping center and I would never treat my customers like that.

I was in the check out line purchasing items and I asked if I could use their restroom because I have a bladder issue.

They told me NO they did not have any public restrooms!

According to the Americans disability act, te American Disabilities Act, they HAVE TO PROVIDE people like me with a bathroom!!! "The ADA bathroom requirements affect every small business with a brick-and-mortar retail space.

Since passage of the Americans with Disabilities Act (ADA) in 1990, business owners are MANDATED to modify their physical structures in order to meet the needs of millions of Americans with disabilities."

I work at dollar tree manager maritza Fresno ca 1239# claim I was rude over phone but she was rude over the phone to me ..she ask me if I called for my schedule but they tell all of us you cant call for your schedule?

I said nothing more when I called she asked again i said yes just i said ok I'm on my way bye .nothing more and I got to work she told me to go home because I was rude?seem like she not professional and I waste my gas and talking to her she not friendly she been rude to me before I never made a complaint but this is not right..

The manager and or employee from the Lompoc CA store started to yell at me for having a a conversation with my Frei d a about dollar tree that had nothing to do with her to Begin with abious she shouldn't even been working at retail because she first shooting how to get into a conversation that have nothing to do with her second if she had obviously she had a problem she could have directed it differently and another thing she didn't even know exactly what I was talking about with my friend she only heard parts of it but she still should not have gone into her into none of her business and then apart from that she did they yelling in front of other people especially kids when I realized that there was kids there I feel bad for the kids but it should not be happening to anybody obviously…

The Dollar Tree on Canal Street, New Orleans, LA (approximately the 50 hundred block) is being expanded.

It was a fine store before they messed it up.

Every time I go there no progress is being made.

Boxes in the aisles, shelves disorganized.

It's pitiful.

By now, an organized team would have had this project finished, Even other customers are complaining.

I told one of the women shelving my concerns and she said, "None of the customers like it." My contact with the manager on pre-expansion occasions went well but the store is a "mess".

You should send a shopper in, then you'll get the feedback.

Sorry, I would have liked to post a positive remark.

Honestly ruined my trip and day the way I was treated at this dollar tree.

This has always been my favorite and now I will never ever shop in this store ever again.

This all began with a very rude cashier who somehow hit a wrong button and my transaction was in no mans land.

She claimed she would have to unban and start over blaming me for putting my card in before she was done.

It was my fault she repeated more than once.

Another woman, no name tag and I think the manager comes up and pushes a button and my transaction is done.

I grab my 4 year old granddaughters hand and my bags and get ready to leave to which she starts with comments- what really, that is not good customer service.

Nothing at all needed to be said and then my day would not have been ruined by a rude and man…

There were boxes to be unpacked in every aisle.

Shelves were empty in certain areas.

Store was clean, checkout employer was very good, nice, and the process went very smoothly.

No time to unpack, and stock shelves?

Not enough help?

Not sure what the real problem is, but when shopping monthly, it's very disappointing.

Thank you for your time!!

I was at the location 775 W Broadway Street Lawrenceburg KY I was checking out and the cashier who my receipt says is Richard asked me when I was due I said I am not due I am just a big woman I would not be complaining if he would have left it at that but he then hands me my receipt and says to me don't worry I am fat too there were a lot of people behind me I was not only offended but extremely embarrassed by his remark that is not the way you should talk to anyone especially a customer

i have been going to your store for sometime now, located on the black horse pike in williamstown nj, 08094, i am not one to complain about anyone's company, but this store as serious issues, its very dirty no one including managements will to help, they act like the consumer are bothering them, i have asked for the same product for the past 3 weeks and been told the same thing every time, (its on the next truck) i would like to continue, to shop at your store, but, until these issues are addressed i will be going to dollar general, today alone my sneakers where sticking to the dirty floor, and bugs crawling on it, very dirty store, i have already seen bad postings today on the town website about this store, please help with theses problems, it use to be a nice place to shop, thank you for…

I need to file complaints about the Dollar Tree located in Findlay, OH 45840 on 2250 Tiffin Ave.

Me and my mother are regular costumers.

We go there almost everyday to purchase items.

A few of the ladies that work there are always very disrespectful and rude to us.

My mother is disabled and has a hard time walking.

She is very ill and has stage 4 cancer and liver failure.

They always complain and are rude to her because of how slow she is and she is not in the right state of mind like a normal person.

There is multiple occasions where they were sweeping the floors and knocked into her and almost made her fall.

They stand in her pathway and make her go all the way around instead of being courteous and stepping out of the way for a second.

They have 4 cash registers but only ever…

Good afternoon,

I am a frequent customer at your store, located on 3425 Belair Road, Baltimore, Maryland.

This store is filthy, the floor needs to be thoroughly cleaned.

Boxes are everywhere, but the shelves are empty.

I am very particular about the items I buy due to the clutter and dirt.

There are many people in the city seeking employment and one task could be maintaining the cleanliness of your store.

Hopefully, management will tend to this matter.

Thanks, Charlene Smith

Not just once but every time I run in to pick up an item there is a line with ten people , I counted them, I asked for an additional cashier and was met with a blank stare, I walked out the last two times and I won’t go back to either store on Gause Blvd in Slidell La, Customer service is non existent in these two stores The other two are just fine

On 3/26/19, I ordered a 2 in 1 backpack.

I was shipped a standard back pack.

I tried to contact their customer service via the email address they have on their website only to get my emails returned.

I notified PayPal of the problem and they were unable to get a response.

There is no way to contact them.

I would stay away from this company big time.

My complaint is that a manager at the dollar tree store in tompkinsville KY.crysyal Denton Howard she is manager there and I would like to report that she is stealing from the store money and items and bragging about it.and had problems with job seekers because of dascination so if I have to go to the top about this I will.i don't think this is acceptable.you need to defend your stores from people like this.

I will be investgating further.thank you.

Management at my local Dollar Tree encourages its associates to be rude to customers.

They are told not to converse with customers at the register.

Ring them up and get them out.

One employee was told to close her register and walk away to get “rid” of a slow customer even if they have new customers waiting to check out.

The particular customer was an elderly lady in her 70 s.

And the cashier was bagging her goods and placing them in her cart for her.

The cashier was told not to do this and close the register until she gets out of the store

I have manufactured coupons that matches the item buy, the coupon beeps and manager at the store states can't accept coupon.

I've used this coupon yesterday at another location.

The coupon has to be manually input.

Manager states they don't manually input coupons which is a lie because this location and others has done it as long as the coupon matches item.

I'm very frustrated with this store which happens to be very close to my home and I shop her often.

This is not the first issue I've had with this manager and something needs to be done or you will lose many customers.

I am one step of making a post on Facebook and YouTube concerning this store

Your employee at La Cueva town center was awfully rude when it was 8:43pm and the store closes at 9:00pm.

We went up and he was locking the door in front of us so we couldn’t go in saying they were closing early we asked his name he said no and shut the door.

Red frizzy hair guy that’s tall and angry.

This store is always closing early, the last time we went it was only 7:00pm and they were closing.

So what’s up with this?