British Gas

Must be 1 of the worst. 7 appointments 2 cancelled. Been going on for 5 months. Smart meters to be installed. Now installed and don't work. I was app. 50, which must be wrong. I'm now £41 in debit. They say they can reduce the DD to £39.

It's the middle of winter in Scotland. I'm obviously going to end up with a cracker of a bill. I pay DD because I'm disabled and don't have this kind of hassle. I've tried phone, chat even Twitter but no help.

Chat even wanted to install a new smart meter, after reading my file. I've had 2 already. Don't touch. Reviews io, reviews rubbish. Site jabber all bad. Much more. Going to Ombudsman.

I recently moved address from Lincolnshire to Blackpool Lancashire. I thought all was going smoothly when I received a letter addressed to myself at my new address stating that my ' GAS AND ELECTRICITY' had been set up at my new address ( FLAT 4 SHAFTESBURY COURT 43-45 SHAFTESBURY AVENUE BLACKPOOL FY29TN).

I PHONED BRITISH GAS ON THE 25TH OF OCTOBER TO GIVE METER READINGS AND SPOKE TO A LADY CALLED 'JANE ANDREW' SHE INFORMED ME THAT MY GAS ACCOUNT HAD BEEN SET UP AT FLAT 8 SHAFTESBURY COURT SHE DIDNT KNOW HOW THIS HAD HAPPENED. I WAS ANNOYED THAT HIS MISTAKE HAD ARISEN AS IT HAS PUT BOTH MYSELF AND THE PEOPLE AT NO 8 IN AN AWKWARD POSITION. JANE ASSURED ME THAT SHE WOULD SORT IT OUT WITH SOMEONE WITH THE AUTHORITY TO SORT THINGS OUT.

TODAY MY NEIGHBOR BROUGHT YET ANOTHER LETTER FROM…

i live in a mobile using lpg gas that i have arranged to be disconnected september 24th.

i have a natural gas supply to the home that was attached to a meter that i had taken away as i did not want to pay rent for something i did not use. the problem is within the whole of the british gas empire nobody and i mean nobody seems able to arrange for me to be reconnected to the mains supply. i have been given seven different phone numbers to ring have spent hours on the phone all to no avail. is there nobody in the whole of your company who can help me in what i would have thought would be the simplest of tasks. nigel brookes 01223720015 07504299307 cb25 9jx

My experience with British Gas has been the worst customer experience I have ever faced. I am a small business helping young people discover their creative side in a deprived area of West Lancashire. Firstly I tried to open a business account with British Gas which took me over 3 months, I first logged a complaint with them in June 2014 and here we are 8 months later and still no resolution. I then tried to open an online account, a simple online account. I was put through to several experts who knew less about computers than my 1 year old son. They repeatedly told me the problem was solved but time after time it wasn't.

My complaint was about the overall incompetence of the staff, the complete lack of compassion and total lack of understanding of just how important a businesses owners…