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Bounce Energy

2.7
6 complaints

Address

Bounce Energy, P.O. Box 8387, Houston, TX

Complaints

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Tom Terlau

May 2, 2019
0

I was charged for 3008 kwh during a period in which my house was vacant, locked up tight, and only had the furnace set on 50 degrees. It is a rental home. There are no outside plugs on this house so no-one was stealing electric. It is incomprehensible that I received a charge for 3008 kwh. My own home did not even reach 950 kwh with many lights on, computers, printers, scanners, fans, oven and stove, microwave, 3 tv's, several chargers, regular opening and closing of garage door, washer and dryer, and power tools in the garage.

I received an email projecting my next bill for the rental home @ $18. This estimate is for the same 3008kwh house, sitting empty, with no more than one light on. I was accorded no respect and no cooperation from supervisors. I have a long list of remedies I will…

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Tom Terlau

May 1, 2019
0

I was charged for 3008 kwh during a period in which my house was vacant, locked up tight, and only had the furnace set on 50 degrees. It is a rental home. There are no outside plugs on this house so no-one was stealing electric. It is incomprehensible that I received a charge for 3008 kwh. My own home did not even reach 950 kwh with many lights on, computers, printers, scanners, fans, oven and stove, microwave, 3 tv's, several chargers, regular opening and closing of garage door, washer and dryer, and power tools in the garage.

I received an email projecting my next bill for the rental home @ $18. This estimate is for the same 3008kwh house, sitting empty, with no more than one light on. I was accorded no respect and no cooperation from supervisors. I have a long list of remedies I will…

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VERNA THOMPSON

Dec 18, 2018
0

I am tired of getting phone calls on my cell phone for this. i repeat please do not call me again on this problem that Bounce has RAYMOND GUIDRY.. And PLEASE TAKE MY PHONE NUMBER OFF MR. GUIDRY's account BECAUSE I DONT KNOW THIS PERSON AND THIS IS FRAUD....

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Jonathan schatz

Apr 6, 2016
0

Employee badge number 462 refused to give me the number to Bounce energy corporate office and or transferred over just connect us, and she wouldn't. I asked for badge number she kept changing the subject and wouldn't give me her badge number.

The next person we talked to have us her number and helped with the problem. But badge number 462 was of no help and doesn't give you anything you ask for etc.