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Brita

1.0
7 complaints

Customers are primarily experiencing product defects including faulty filters, leaking components, and non-functioning indicators. Additional issues include difficulty cleaning sticky residue and dirt from pitchers, supply chain problems with replacement filters being unavailable, and concerns about water filtration effectiveness not meeting expectations.

Generated about 3 hours ago

Common Issues

43% (3)
faulty filterleakingnot work
29% (2)
sticky gluedirt on bottomcant remove
14% (1)
cant find refill filtersseveral citiesout of stock
14% (1)
water purity levelsnot happyreading

Complaints

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Thomas Zaccardelli

Jun 9, 2022
0

I like the taste of water after it goes thru the Brita water filter. I recently purchased a new Brita pitcher and filter.

However, there was a sticker/label on the bottom of the pitcher. I peeled most of it off and the glue of the label remained on the bottom of the picture and is very sticky. This is a very poor situation.

I use two hands to poor the water into a glass. The pitcher handle is fine. Please advise?

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Diane Morash

Dec 11, 2021
0

We love our Brita and have used Brita for approx 35 yrs However i cant remove the dirt on the inside on the bottom. Looks awful..what can you suggest.

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Lydia Pugh

Jul 29, 2020
0

Brita has put out there Brita Stream pitcher n there isn’t any place in several city of out big city u can fine the refill filters. I am not the only one looking for them several people r even looking out of state.

We r sick in tried of everything being blame on COVID-19 this is the manufacturer’s fault. This is not a medical need. I am very sorry I gave up my PUR pitcher for all this poor customer service. Lousy company I have been looking for weeks.

There address 1221Broadway ,Oakland,CA 96612 will check to see what else they make so I will not buy it for sure. A VERY UNHAPPY CUSTOMER

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William Fournier

Nov 11, 2019
0

I bought a brita water filter for the kitchen sink and the reataing nut and the sonic welds are not holding , and there leaking enough to the point the filter water and the tap water are mixing to gather . how do I get a new one to replace the bad one ??

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Mr John J Wallace

Jun 2, 2019
0

Contacted Btita through email regarding there water purity levels Took a reading and was not happy. Never got a reply to email. Disgusted after paying a lot of money for there jug and filters. The water was purer out of the Zerowater container.

Got a 1 PDS reading on my zero water container. Tap 18- Brita 14-My old Aqua Optima Oria Filter Jug with a out of date cartridge it was 6. I enclose copy of email. Thanks John

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Shannon Bohanek

Jan 13, 2019
0

I bought a 2 pack Brita Long Last filter and it does not work. I switched the filter to the second one, which works. These filters are not cheap, and I was sold a faulty filter, which is unacceptable. Is there any way I can be sent a new filter?

Thank you.

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Steven Burnham

Feb 24, 2016
0

99 when I got it home and set it up the top filter indicator did not work, at first I left it but then after two days I thought that for $33 it should work. I had already thrown my old one away.

I took the top back to Woolies as I needed the jug for my children and they said they did not have another they will give me my money back. I said that is no good as I need a water filter for my Children, then they said go to another branch and I left.

In my car on the way home I thought that THEY should call another branch to see if they had a replacement,and they did not have a replacement. I asked to see the manager and after a while he came out to say he would try to order me another.

Not very happy from Bulimba. I do not think Woolworths take your product seriously.

7 Brita Customer Complaints – File Yours at HissingKitty | HissingKitty