Western Union Customer Service
Rated 1.5 of 5 Stars
Based on 2 Complaints

Contact Western Union Corporate

Toll free phone number: 720-332-1000

Welcome to the Western Union complaints department brought to you by HissingKitty. Experienced poor customer service? We make it easy to file a formal complaint against Western Union online. Simply use our free form and your feedback will be instantly forwarded for review. Need to contact the Western Union corporate office? We have the mailing address, phone number, and email address listed below.

Experienced poor service? File a complaint here!

Western Union Contact Information

Report complaints to corporate and get satisfaction

  • Western Union headquarters address

    • 115 Grant Street
    • Gadsden
    • AL 35901-2415
    • United States
  • Company website

  • 1-800 phone number

  • Better Business Bureau rating


  • Customer service hours

    24 hours a day

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Top Western Union Complaints

Browse more than 2 reviews submitted so far


Money sent to me twice was refunded to the sender last week. What is the issue with Western Union? If someone has the phone number for corporate, I think they would appreciate hearing about what happened to me.


I went to Enterprise, Oregon Safeway store earlier this evening to shop , use ATM machine and pick up a western union. There was nobody in their office as is the case many times but tonight was ridicules ! The ATM was not working and no one around to ask about it. When somebody did finally blow buy me and go in I showed him that I had a money pick-up Western Union. I was not too politely informed that he didn't have time for that then and maybe he would in an hour and a half. I was not going to stand there for that long to see if he had time in an hour and a half. I have a family I had to get home and fix a meal for. My time is also valuable. I know he is one of the store managers although I do not know his name at this time. Having people like that employed is a good way to loose customer.

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