Walmart Complaints Continued... (Page 5)

We ordered a Wedding Cake...with extra fillings. All the people at the Wedding asked where we purchased the cake because it was all lop sided. I paid $156.00 with tax for this cake and it was a disaster.

I went two days prior to the cake to be made and spoke to a Robert that was in the Bakery Dept. I waited for the decorator...she never came...I paid and left. When I went back to the Bakery to talk to the decorator to ask why this cake was like this and to complain because I thought $156. and being a Wedding Cake, it would be as ordered.

Well, no cake decorator to complain to again. I got to talk to this Robert again. He stated that the decorator never showed the day of the Wedding to make the cake, so he had to pull other people from the floor to make it! I couldn't believe what I was hearing. Can you look into this for me please...what we pay for on a special cake is the decorating...we pay mostly for labor...

The thing is, the Groom works for WalMart at another store. I asked if he could get a discount, that was before the cake was made, they said no because food is not included in his discounts. But....the cake was a disgrace. Troy is an excellent worker at Walmart and has been told this by many associates where he works on Power Road.

The Wedding Cake is one of the most important parts of a Wedding. This should never have happened especially to him or any other customer for that matter. Please look into this matter for me? It was at the Apache Junction Store on Apache Trail.

This is the third time I have purchased milk and found it be to sour when I arrived home. Also I have an issue with the manager on 2 small single broccoli purchase, which was total incorrect. The checker charged me for 2 double broccoli wrap in cellophane instead of the individual ones. Not a major deal, the difference in price was approx 2.00. In fairness to the manager I only had the receipt and not the 2 small broccoli with me, I didn't appreciate his attitude at all. I'm live very comfortable and certainly not in the practice of trying to cheat anyone.

After shopping in the Lake Park FL main store I decided to wait for the liquor store to open at 10 AM. A few minutes after opening time I went to the door to find 2 employees waiting outside. Management had not yet arrived with the key. Employees both said this was an every day thing. At 10:10 the assistant manager arrives starts to unlock the door and then remembers the alarm was not turned off. She radios for someone to check the alarm board to see if alarm is off, A few minutes later she unlocks the door only to find alarm still on. So the doors are locked again and more radioing for assistance. At 10:15 she unlocks again, alarm still on. She said she would let these customers make their purchases, which had to be credit card since the cash drawers weren't set up, and close the doors again. It's one thing to have this incident not an "everyday" thing. Shame on the management team at the Lake Park FL store #3348.

I've been standing in jewelry department for twenty minutes while the only worker is changing watch batteries he gets to second watch can't get the back off customer ask to try proceeds to meanwhile your WalMart employee standing there Isay sir could you get this ring bare in mind he just watching customer work on his on watch he says in a minute I'm perturbed name was Joseph tagged service manager LOL he would be floor crew sweeping if he worked for me!

So I've shopped at this store 4080 Stevens Creek blvd S.J Ca. for about 20 times , had problems a least 5 times. When I say problems I mean downright annoying ruin your morning type problems , all at the check out side of things. The place is great in that there is no waiting (until you check out) because nobody shops there, that can't be good for you Today I packed up my groceries in one of your bags because I forgot mine , but my debit card with about $1000 would not go through , or maybe it did it said approved but locked up and went back asking me to insert payment. So I might be out $17. As usual there was no one up front to help, this time they were having a problem over at customer "service". I knew this was going to be another pain in the ass situation.

So I just pushed the card in front of the kiosk near the registers and left , not a soul noticed. It still amazes me that at every time I've been there, there is literally more employees then there are customers. How can they have so much confusion with 10 people on line at any time. I've shopped at the store on Showers Dr in Mt. View and in 10 yrs I've had maybe 5 problems total. I would estimate that being more then 300 times. There was fresh strawberrys, small blueberry pies , Cheetos , broccoli , lemon pound cake , banana's and maybe a couple of other items. The reason I tell you what "I wanted to buy " was , unless you have allot of other customers leave a bag full of groceries in front of their front register kiosk , they should remember it. This purchase was from the self checkout register , which is the only reason I shop there.

I bought a new battery for my lawnmower April 2014. Today, the battery was dead and would not recharge using my charger at home so I took it to our local Wal-Mart- 1359 W. 2nd St. Waldron, Arkansas, at 1:30 PM where I bought it. It said two year free replacement on the front of the battery.

When I arrived I was told that they would have to check it for the charge and it would take about 30 minutes. I asked about exchanging the battery because of the Warranty and she said we have to check it first. I didn't have a big problem with this for the first 30 minutes but then I was told that it would be another hour and a half before they could determine if it was bad.

I asked to speak to the manager, Debra, who said she was a manager showed up after 20 minutes of huddling with two other workers, Vickie, from the maint. department where I was standing waiting, and Pam from the information desk up front. Guess they were getting their stories straight. Vickie finally came on back and said how may I help you, I said I think you know why I am here. She said well it's our policy to check the battery before we can make the exchange and it will be another hour and a half before we can determine if it is bad.

I guess the beating on the charger didn't make the battery charge after the first 30 minutes of waiting. She said the warranty doesn't mean anything, we have to go by our policy and you will have to come back later. I tried to tell her that I had someone hired and waiting to do my lawn and I needed the battery now and the battery had a two year replacement warranty on it. No such luck....after waiting until 4:15 PM it was determined that the battery was bad.

After much defending of their policy, I finally received another battery, however, it didn't make up for the long 3 hour, unnecessary wait plus the $50. I lost from having to pay the lawn person who had traveled to mow the lawn and couldn't.

This may seem like a small matter but it isn't. Some of our Wal-Mart employees are very rude to the customers and no help at all. On my way out I told Pam at the information desk that the battery had been determined bad, she said well it isn't my department anyway. So I am wondering why she was back there with the manager and Vickie putting in her two cents on why they shouldn't be making the exchange. Maybe it had to do with the truck battery that I bought for $105. dollars last year and it was dead when I got home with it and wouldn't crank the truck.

I took my receipt of about 30 minutes old and asked for a different battery as this one was dead. Pam said did you hook it up in the truck, I said well yes that's how I know it is dead. She said well it voids the warranty when you hook it up and we can't make an exchange due to our policy. So my new $102. dollar battery is still sitting at home hoping that some day the truck may start by magic from it.

Waldron Wal-Mart store could certainly use the Boss under cover visit. Plus an attitude adjustment for some of the workers. Mr. Walton would be ashamed today if he was still living. This home town policy- if it really is a policy- needs adjustment.

I have never seen so many expired products in you refrigerated department. I picked up a roll of cookie dough and it expired April 2 the next one expire April 29 after going thru about 6 or 7 rolls I finally found one that expires on May 24. I told one of the associates and he took the expired rolls off the shelf, {about 12 rolls}. I went to get packaged ham, and again all expired packages. I put them aside and got so frustrated I left without my ham. That associate picked all the set aside ham and put it back on the shelf.

I hate going to Wal Mart more every time I have to go there. Since you put so many stores out of business, you could at least put products out that are worth purchasing.

On April 23, 2015, I purchased a Walmart family mobile and starter kit for my daughter. I did not open the starter kit and phone til today May 4, 2015 to surprise my daughter for her birthday. In the process of activating the phone with the starter kit, the customer rep. tells me the sales associates have given me the wrong starter kit for the phone.

So I take the phone and the starter kit back to the Walmart with the receipt. First, I go to the customer center and hand her the starter kit as you know the sims card is broken from the board and its in the package. She tells me to take it to electric department. I am not thinking that the sim card could fall out so when I get in that department there is an associate that does not know anything about the Walmart family mobile phone booth. Not thinking, he takes it out of my hand. Once again its been slammed on the counter, carried many times back and forth to the fixture.

Finally, he calls the assistant manager and she says she does not know anything about the Walmart family mobile. She takes the package over to the fixture as well. Finally, she says we will return it and give you the right one when she opens the package the sim card is gone. Then she tells me that it cannot be return because there is no sim card.

I tell her that the sim card was in the package and I made sure before I came into the store that it could have fallen out with all the carrying back and forth to the register. She tells me their is nothing she can do. I told her first of all her associate sold me the wrong starter kit with the phone second why would I drive from my house without the sim card when I am trying to surprise my daughter with the phone.

Now I have a phone that is not working and I don't have any money to replace the sim card and the customer rep had already given me a phone number upon activating the phone. Now I am about to be charged for minutes and the phone does not have a sim card.

So I call Walmart store#0604 to talk to the manger, Stephanie Hines. I was on hold for over 20 minutes then finally the same asst. manager gets on the phone and tells me the same verbiage about the sim card which I understand but I would not be going through all this trouble if the sales associate would have given me the correct sim card in the first place. I continue to talk to her and she calls me a liar by saying that I never had a sim card in the package.

I thought customers are always right. I am a manager at J.C. Penney and I don't care what goes on, the end result the customer is taken care of regardless. Then she tells me they will review the cameras to see if I dropped it. I'm wondering to myself how will you see that little white sim card anyway. I ask her did she need my number and name.

I guess she took it down because I called at 1:20 P.M. today May 04, 2015 because she let me know that it will take an hour and thirty minutes to view the tapes. In Dothan, Al. it is now 4:48 P.M. I have not heard anything. What kind of business is this?? I am disappointed on how I am being treated!! All I want is the correct sim card to work my daughter phone.

Seems like whomever is doing the ordering at the Macedonia store doesn't have a clue. I have gone to this store on different days and different times and every time I do I never get what's on my list. Response is always it will be on tomorrow's truck. I hope things change otherwise, I will be taking my business somewhere else

June 2014, I purchased a refurbished General Electric Remote Controlled 10,000 BTU window A/C unit. I am mechanically savvy, my A/C's compressor does not turn off but I am quite sure I can fix it. I called the company who refurbished the unit what the Serial # or Model # my unit is so I can troubleshoot. I was told "we strip the unit of all identifying numbers as per Walmart's request". I was told to contact Walmart and get the numbers from them.

I called Walmart and was told "you have to contact the refurbisher because we're not allowed to give out that information." I asked "why is that, that doesn't make any sense?" The brilliant answer I was given was "we don't know why we can't give out the numbers, but to call the refurbisher and get the numbers from them". Again, I called the refurbisher and explained Walmart just told me you will give me the numbers, and once again, I was told they can't help me with any numbers. WHAT IS GOING ON WITH YOU PEOPLE??????

I want to make a complaint about the Walmart pharmacy in Rogersville,TN. My husband and I came in to fill prescriptions and than we asked how long it will be. The lady told us that she has no idea. I was a pharmacy tech for 2 years and know for a fact that you are supposed to give a time never ever," I have no idea".

To begin with, the doctor had called our prescriptions in, and we transferred one from another pharmacy before we arrived to the store so we gave them at least an 45 minute window to have our meds filled before we showed up. We went home because our prescriptions were not ready. We went home and called 10 minutes later to see if they were ready at the time. Now this has been well over an hour and they said it would be 20 more minutes so we had driven over there a few minutes later to pick them up and we couldn't afford to pick them all at the time.

My husband had told the cashier that we would like to just pick one up that day and get the rest later. The lady had told them that they could not separate the meds because they were all linked together on our insurance. I know for a fact that if someone wanted to separate a prescription whether linked with insurance or not, we should have been able too. This was all pure laziness and unprofessional! I am very upset by this and will not be returning to this pharmacy in the future. Again this was the Rogersville, TN pharmacy store.

So I applied for a card, and it went through. One week later, it's 11:30 and I am rushing before they close to buy what I need. I tell them "I haven't received my card so here's my ID like the manager had told me before." The cashier says "you need the slip" "that's not what the manager told me." He takes my ID then claims he attempts to do it "no it doesn't work."

Now, I'm getting angry "well I haven't received my card and that's what the manager said I could use until then!" "Are you done?" He asked. Well no duh I'm done with this store. He blabs about a small slip I got that even said bring ID not slip. I just say fine and walk off. Thanks a lot Walmart! I couldn't get my groceries because of your stupid cashiers who didn't even attempt to help me

On Thursday May 23 and Sunday May 26, I went to purchase cold cuts. On Thursday, the Meat slicer was down, so they were unable to slice cheese. On Sunday, I again tried to purchase cold cuts this time both slicers were not in use. This is not the first time this problem has occurred, doesn't the store manager have someone on staff to get these machines in working order when a break down happens.

Recently, I bought 2 pairs of capri pants. One were Levi capris and the other another brand. I returned the Levi pair to get another size. The lady that I asked (Paulette) argued with me and told me I didn't get them there. My receipt says Levi capris. Well, she called another person (he/she with neck tattoos) who argued also and told me not to get an attitude. They were just SO rude and tacky that I left the store in tears. I've never been treated that way before. I have always shopped at this store and hope to continue to. I just didn't appreciate being talked to this way and treated like i was.

I purchased three (3) Richfield Studios 2" Room-Darkening Blinds, White, Size 30x64 under order number 2677-247-768067 almost a year ago. One of the 3 was hung in the master bedroom above a radiator. Shortly thereafter the bottom left half of 4 or 5 slats began to curl, and could not be straightened. I swapped a Richfield blind from another bedroom and hung it in the master bedroom location. It too began to curl similarly to the first instance. My radiator gives off uniform heat and the steam valve, much further down, happens to be on the RIGHT side - opposite the side where the curling occurs.

Now I have 2 horrible looking blinds in two different rooms. I suspect a defect in the material used in the manufacture of these blinds to react to normal heat from an efficiently operating radiator. Certainly blinds should be able to be hung over an existing radiator without the extreme curling I am now experiencing.

My complaint is the loud accusation of being a thief. On 4-23-2015. My daughter and I went to the NEW Express Walmart on 420 S. US 69 in Leonard, Tx. 75452. We where pulled to the side and had our receipts checked our merchandise that we had. Nothing was stolen. Everything was paid for. But after everything was checked the cashier was still saying that we had things not checked out and paid for.

We used the self check out. I will never go to any Walmart again... That was embarrassing and rude. The cashier never once apologized after it was proven everything was paid for. I work with the public everyday and that isn't the way to handle things. I will go back to our neighborhood Family ran grocery store.

The Walmart in Antioch, Tennessee: My friends registered at Walmat for weddings or births. The problem is....when we get to walmart, we CANNOT use the computers to see what the people are registering for, what has been purchased for these people OR what in the world they are wanting. They have not worked for at least a YEAR. Why do we even let people register there if the people purchasing their gifts CANNOT EVEN SEE WHAT IN THE WORLD WE ARE SUPPOSED TO PURCHASE???????????????

The Walmart place that I am usually going to is the most rudest store that I have ever seen. Not only the sales people don't want to help you but also the managers and the supervisors don't want to help you at all and they tell you that straight to your face by literally kicking you out if you don't like their rude business. Also, the most despicable and shocking thing is that they are being very racist and just don't want to do their job to solve the problem. All I did is asked them to call the WIC program, like they asked me to, because I was approved for the stores to exchange the non-kosher products to kosher. But the managers many times kicked me out from the store humiliating me in front of everyone. They saw the problem they were causing by not only not helping me, but causing a long wait in line and frustrated costumers, but did not care about it at all. What kind of service is that? I went to a Fry's store right after, they did not caused me any problem, resolved my issue nice and quite, with respect. I am never setting my foot in that Walmart again!!! And I will raise this complain in officially in the consumer complaint agency organization for religious discrimination.

I went to Walmart store # 912 when a customer service rep told me I could not pick up the Order that was for my wife when I showed her in my phone the email and order number from Walmart to my wife from my wife to me why the name from my wife email show it come from her to me she would not release my wife Oder . This took place in New Orleans at store at store # 912 after asking for a manager and showing him a Oder release he still refuse to release it.. Me been a young Black African American male feel the manager Val who he said his name discriminated against me on this matter. Let me in enlightening you that I am a elected offical in the state of Louisiana in the city of New Orleans it was very very displeasing for the manager to show mistrust in disrespect towards me, I explained to your manager Vail at store number 912 that I pick up my wife Oder several times from Walmart in a white neighborhood with and email from my wife to my phone with know problem. While my wife where at the party place prepared for my lil girl birthday party , thanks to the sale rep store # 912 and Walmart and manager Val from have know consideration and ruining my lil girl 4 year old birthday party because of this we where able to present to her the 12 tricycle which she was so so looking forward to.

On 4/23/2015 I drove to Walmart in Toccoa, GA and after spending $135.00 inside the store, when I was putting my groceries in my vehicle, a truck pulled up on the other side of my vehicle and said did you know you had a flat tire. He offered to change it for me, but the spare tire was flat. (My husband passed away on February 14, 2015 and he was the one who took care of the vehicle. I never had to change a tire or even put oil in one.) I called my son and he came up and tried putting air in the tire but it was leaking out as fast as it went in. He filled it up and drove around to the tire department and it was 7:45p.m. and ask if they could put me a tire on and he went in the back and came back and said no that everyone gets off at 8. I told him I would have to leave the car there overnight because I could not drive it in that condition...

He never ask to fill out any paperwork so they could put it on in the morning. Just said that they close at 8...May I say I am a senior citizen and was stranded with $135.00 in grocery's in the car that I had just bought from their store..no consideration whatsoever...My husband has always bought our tires there but I will never again..If my husband knew how they treated me and left me stranded, I believe he would roll over in his grave. If my son had not been there to help me put the groceries in his vehicle and lock my up because I had meat and ice cream which was melting in the car..

He drove me home and went back and pumped up the spare and changed it in the walmart parking lot.with no help from from any employees ( I was parked about 5 feet from the entrance to tires department. I just wanted you to know that I have never filed a complaint before but I am so highly upset I guess my blood pressure has shot up..I believe that the employees could have pulled my car in there and changed 1 tire in about 5 minutes. What has happened to helping one in need in an emergency. I could understand if I just pulled in there and I had no flat tire and they told me to come back the next day.

I have been dissatisfied with Walmart for some years now, for various reasons but this was the last straw. I purchased an Apple tablet from Walmart Store #1141 in Steinbach MB March 14.2015. Today, April 22,2015, I tried to return after deciding against it. It was unopened and the original pkg was unharmed in ANY way but Was refused because I was unaware they have a 14 day return policy on these items. I was told the reason was they could not resell it. I went back to electronics and found the exact same tablet on the shelf---but the un-opened, un-damaged tablet I was trying to return (with receipt )could not be re-sold. Never again will Walmart receive any sale from me.

There are two employees that were more worried about talking about their vacation together to Florida than helping the customers. One was a manager upfront and the other one worked in customer service. Their conversation was more important then helping the long line that there was. They were rude to all the customers, they were disrespectful and most of all, they were slow because of them talking and laughing the whole time. For a few customers they would stand their and talk about them as they walked away. They also did not have the friendliest mouths either, and there were children in the line with parents as well

Today, while shopping at the Walmart Super center on Merritt Island Florida, my wife and I were told by management that her small licensed service dog had to be on the floor with leash attached and that this was due to Florida statute. This statement by the Manager was in error. After extensive investigation and a phone call to the Florida A.D.A. I discoverer that no such statute or law or Ordinance exists and considering that this is the only place that I have run across this, I believe that your managers must be relying on hand-me-down information that is false and without any type of investigation on there own. Her service dog not only wears an identifying vest, he also has his NSAR license attached to his collar for inspection even though it is not required by law to do so. This animal is small and fits very well in the child section of the basket and lays/sits on a clean blanket that covers the entire area were he is at all times. Having him on the floor in the past has caused him to be stepped on by not only other customers but Walmart employees. He has been hurt several times by being on the floor, luckily, he has not been seriously hurt YET.

I request that you bring your store Management teams up to speed on the laws and common tolerance concerning the treatment of your disabled customers and there needs. If this is beyond Walmarts capability or desires than I request a note from the corporate management stating so. If that is the case, then I will refrain from the use of your stores. Especially since ALDI, Publix, Winn-Dixie or any other store that we have visited in the past never seem to have the problems with run away management that Walmart seems to have.

Another small item to bring to your attention, the use of your electric carts for the disabled by children to enjoy some racing down the isles is running ramped. As of yet, I have not seen any movement by the store management to stop this. I use my own mobility cart but the misuse of the store carts by kids, and by the way, some of them are Walmart employees children while the employees are on break. This misuse of the electric carts I'm sure has cost Walmart in repair and maintenance of the carts as well as some loss of customers who need them and will go else where to shop where they know the carts will be available, and they do not have to compete with kids to get them.

In closing, I understand the difficulty and frustration concerning the laws governing service animals, and I believe that the License/Registration should be available for the business to see but unfortunately this is not required as of yet. I'm sure that some non service dogs have been brought into the store on the owners word alone. I find this unexceptionable but I have no say in this gap in the law. But I assure you that our service dog will always display his license for all to see.

i went into the Lansing, illinois to buy some asphalt sealer that I had seen online the night before. I didn't see the sealer so I went to customer service. I asked the young lady to check and see if they had any or check the store in Scherville, Indiana. Instead she gave me the store number. I call the store and I was put on hold by a make. After saying hello a few times I hung up after 18 mins and called back. I now had a female who asked me what department was the sealer in. She then sent me a adepartment and I was bounced back to her twice before I asked her her to use the intercom. After the phone bounce to her again she said she could send me back again if I wanted her to. I informed her that I would go somewhere else because Walmarts Customer Service was not good. She said ok and hung up. Walmart needs to be reminded that Blockbuster Video was the bully on the block for over 30 years and it changed in an instant. Customer service is important to me and other. I use to be a customer service representative and giving good service to customers is not an option.

On April 17.2015 my purse was stolen and the the thief went to WALMART and charged 650.00 on my debit card. WALMART never asked for any ID on this purchase nor did they check the signature. The they purchased a $949.00 T.V on my charge card also never asked for a ID nor did they check the signature. The manager at WALMART told me that there corporate policy does not require them to check a signature nor does it require them to ask for ID. I know I am not the only victim this has happen to, I posed my story on FB and my victims have responded. Had WALMART checked for signature it would have said C. I D and a thief would have been caught on the spot. The local Police department said there hands are tied as WALMART DOES NOT CARE! Anyone that steals a credit or debit card goes straight to WALMART AS THEY KNOW THEY NEVER CHECK.

While waiting in the Express Checkout I noticed the customer in front of me had a cart full of various Easter clearance items. When the cashier did not speak to the customer and ask her to move to another register I asked if I could be rung out first as I had less than the required number of items and the other customer far exceeded the indicated number? While the customer looked at me the cashier (without a name tag) ignored me and began to have a conversation with the customer. I then asked to speak to the store manager. The cashier asked why? Even when I pointed out (again) the cashier failing to honor the Express item numbers the cashier said she is trying to ring up as quickly as possible. I informed the manager the cashier was not following the store policy and I wanted to complain about lack of protocol. While the store manager apologized the cashier never did. Why have Express lanes if your cashiers cannot follow your own company policy, or are to illiterate to read andnenforce policy? This has not been the only time I've observed cashiers failing to honor Express . How often are cashiers trained/retrained? Do they understand English? Why would the cashier not a knowledge my request for faster check out? How often are they trained in customer service and satisfaction? Store #2697 Antioch, California. Op #00004872 Date: 04/19/15 Time: 20:28:31.

I went to the WalMart at 8000 town rd Raleigh NC on Saturday the 18th of April. I went to the Sports Dept no one was there. I found someone and ask them page someone to this dept. After three trys I went to the manager and ask for help, I wanted to buy a fishing lic.. He said he didi not have anyone working in the store who could help me. I could come back tomorrow. So I went back on Sunday and got the exact same results. This is the worst customer service I have ever seen. On the above Star rating, I would have given you a zero if the form would allowed me to.

On 04/11/2015, My husband and I paid for a Char Broil propane which cost 299.00 plus tax and 27.00 dollars for extended warranty which brought the total up to 347.00. We asked for it to be assembled. We were told that the person who assembles it only works 2 days a week, and we could pick it up on Sat 0418/15. We went to Walmart but there was no grill We talked to the sales person who went to look for it , the grill was still in the box not assembled and no one could say what happened. We do at lot of shopping at Walmart in Neptune store number 48 and the sales people are not very helpful and act like you are bothering them. Needless to say, I just asked for a refund and went somewhere else. No more business with Walmart!!!

My daughter went shopping for me and I gave her some coupon. We both have worked for walmart as well as my mother, together we have over 26 years. Her cashier was rude, the csm was rude, over two coupons that they apparently have no idea what your policy is. She was treated like a thief. She was told by the cashier that "you got razors for 1.97 your coupon is $3 you shouldn't be able to use this" The coupon was valid on one pack of Gillette 3 razors. There was no size requirement on the package. This is not the first time we have had trouble using your "comp" and coupon in this store. We will no longer be shopping your stores. From now on, I will just go to the stores with the items instead of shopping your store at all. Keep treating your customers like thieves for using your own policy's. By the way, they let us use our coupons, but it will be the last time we will be treated that way. Chalmette, La store is always nasty, smelly, and employees rude. will never be back!

On Friday, April 17, 2015, my daughter and I were shopping at the store in Turnersville, NJ. At about 9:15, we were getting ready to check out. The lights had flickered and we found the registers were off line. I saw a woman and asked how long they would be out, and I found it hard to believe that Walmart did not have a backup plan. She told me that I should be glad that I was not being asked to leave the store. I was stunned by her attitude.

I am a disabled person and did not appreciate the way I was spoken to. I then asked her for her name and she said it was Joanne. I asked for her last name, and she told me they did not give out last names. Again with the same attitude. I have always heard that your company is very customer friendly, and I now find that is not the truth. As a consumer, I expected to be treated with respect. I did not find that to be the case yesterday.

You would think the Walmart Stores in Arkansas would be the best since their home is Arkansas. But, the Walmart #2575 on Dave Ward in Conway, AR is one of the most poorly managed that I have ever shopped in. Just a couple of examples: Not long ago, I went to buy the 2 pk. of Great Value butter. They didn't have any out so I asked a stock person if they had any in the back. He supposedly went to check and came out to tell me they no longer carried that item. The next day, there it was in the butter section. I guess he just didn't want to look for it. Next, I went to purchase some 2% milk. I am a widow, living alone, so I only buy smaller portions. All they had out was the gallon sizes. Once again, I asked a stock person if the had any smaller sizes in the back. He said, "I don't know."! Really! So, I asked him if he could check. He was gone for a very short time and came out and said "No"! This store is not only poorly stocked but the manager must expect very little customer satisfaction out of the employees. I will admit that a few of the employees have been helpful in the past but, overall, the employees are unfriendly and not helpful at all. I really hate to ask anyone there for assistance because of the usual reaction which makes you feel like you are asking for the moon. This store is not far from my house and I really would like to continue shopping there but there is a large Kroger almost as close and I have been tempted to forget Walmart and go elsewhere.

After searching for a Bluetooth mouse on Walmart site and seeing multiple available in stock in store now (according to the site) I went 40 minutes to the Walmart to get one. After arriving I go to the electronics section where the mice are and find out that all of the "Bluetooth" mice that were on the site are actually wireless dongle mice that take up a USB port making it useless for the laptop I had. I was very displeased that I couldn't purchase what the website labeled as Bluetooth mice.

In store #0955 on April 9, 2015, my wife fell ill in this store and went to sit in our car. In doing so, she forgot one of her bags that she had purchased cosmetics and toiletries in the store. On April 14, 2015, she discovered that she was missing some cosmetics and we returned today, April 15, 2015 to check with Customer Service to see if it was turned in to the Lost & Found Section. After checking the Log used to identify items turned in, we found that it was listed with the date and items. We didn't have the receipt and asked exactly what the items were that was listed. A Customer Service Salesperson named Marie, slammed the Log shut and said she couldn't help us, very rudely! We then left the Customer Service Area, to see if we could remember what she had bought.

A very friendly Customer Salesperson on the floor tried to assist us by telling us that we could request a copy of our receipt, since she used a Debit Card. After going back to the same lady, telling her how rude she was to us and that we wanted her to look up our receipt by our Debit Card number, she said why are we fussing, she's waiting on us now! She had never asked us how we paid for the items and that we could ask for our lost receipt by the Debit Card number. We waited at the counter 17 minutes awaiting her to find our receipt. We started to look for the 3 items she said was listed (later finding out there were 6 items missing and were indeed listed) and brought two of them back to the counter, as the 3rd one was out of stock. This lady Marie had left the Customer Service Area and had given the Log book to another salesperson. This person was extra nice to us and was the one who found the other 3 items which we went back in the store to get and she refunded us the money for the out of stock item! What a horrible experience we had at this store and expended at least 1 and one-half hours settling this matter. We have strong feelings not to shop at Wal-Mart especially this store again!

On april 4th 2015 around 2 not exact sure of time I know I stopped there before my appt at 330 pm. I went in there to pick up a gallon of paint. I had my niece that day with me, she had some change in her pocketbook and she took out her ipod generation 5 that was given to her for christmas. We waited for a second to count her change and I was helping her. I took out some dollar bills to give it to her because she wanted to buy something, the thing is she put ipod down and we walked away for a minute. She realized that she left ipod on top of something went back it was gone,, not even a minute. I asked everyone I could employees that worked there some where nice some where not I even asked costumers that where walking by the area. No one had a clue, my niece was crying so bad her face was so red everyone just fell sorry for her. At that point I went to costumer service and asked them if no one brought it up. They said no, I asked if theres anything they can do to help us maybe look at the camera. All they said was to look at the lost and found and for me to give them my cell number and if it shows up they would let me know. They also told me a story of someone who lost there iphone mean while my niece was crying hysterical, and no one seem to care or suggest to call police and make a report...am so disappointment in walmart that didnt help, I called a couple of times to see if maybe it was found and nothing that sad part is we shop there so much.

Re: Salmon Arm, B.C. store. Wanted to buy the lawn tractor battery listed in the flyer. Went fairly early to avoid the rush,, Could not locate the battery on the shelf, asked for assistance and waited over !/2 hour. After requesting help twice more a person of some authority finally showed up with a hand held device which did not work. The battery was not in stock and could not be ordered in, I asked for a substitution and was offered a higher priced one but at the higher price but was told that it would be reduced at customer service. BIG LIE. They charged me full list price and did NOT want to accept my exchange battery as it was not a Walmart one.. Only a couple of tills were open plus customer service which I went to. The line up for each of the two tills was at least six people long. I am very disappointed as I have had good very good experiences with other Walmart stores.

I bought Kettle Brand Sea Salt and Ground Black Pepper chips at the Wal-Mart in Port Arthur, Texas for a long period of time. Delicious chips that go good with anything. What Happened to them? Can't find them at ANY Wal-Mart in my area. Why does it seem as though when you find those things you simply love and look forward to finding at your stores, it suddenly disappears off the shelf never to be seen again?... Please bring them back, if you haven't tried them you must! They are GREAT! I learned that Walgreen's sells them. its just one more inconvenience I have to go through because you all decided to pull them off the shelf.

Today I went into WalMart in san Antonio located on military and Flores and I tried to exchange a watch that was given to me as a gift. It is a timex that is $29.92 it doesn't fit my wrist the band pinches my skin. I didn't want a refund just something that I could use. I tried to get the receipt from my ex but he said he threw it in the trash and doesn't really care. to be honest I asked them if I could just get my son some pampers and wipes. His dad wont help me out and I thought that I would be able to exchange the watch for what I really needed I am a single mother and times are hard I just don't see why I am having such a hard time to get this issues resolved. I have tried to go a few days ago to get some thing else pantries and socks and the lady at the desk said I had to ask the person in jewerly. she was out to lunch at the time. I decided to wait for another day. That was to day I am in desperate need of pampers and things for my son he is 7 months old and I don't want to have him with out. I explained this to the people today and they said I needed a receipt I can't believe they were so cold hearted. I just thought that since it was up to the person in the jewerly department it could be done. I am so heart broken and disappointed with my experience there.

My complaint is concerning 11 Apr 15 around 8pm I was looking the Walmart site and found items on sale and decided to apply on line for a Walmart card. Walmart approved my new credit card, but I was unable to purchase anything, because it kept asking me to input my 3 digit code which didn't have since it was a new acct. So I called Walmart.com customer service support asking for assistance. They kept asking me to call various numbers and one lady hung up on; Customer Support gave me several numbers, 1877-2947880/800-925-6278/800 9666546, none were able to assist this continued on 12 Apr 15. I tried to make online purchases of $647.21 I was approved for much more but this is what I wanted to purchase. I kept going on line to place my order with the new account and I couldn't get past the checkout because it kept asking for my 3 digit code which I didn't have since the acct was new. I called Walmart.com to ask for assistance a couple of customer service clerks told me to enter 000 for security code or 999 or 123, none worked, no one could help me. I still haven't been able to order my merchandise on-line, I am very frustrated with Walmart. I previously had Walmart acct bur had bad experience so I paid off & closed it. I have a ref number DTQSFJGXAN. When will I be able to use my credit card which I was approved for 11 Apr 15 to get the items in my order. Judy Charles, 4603 Lyceum Drive, San Antonio, TX 78229, I await your response to my complaint. Thank you, Ms. Charles

Downsizing of your products. I purchase your Great Value brand of Homestyle waffles. It is apparent that you downsized this product as least two times within the past year also, the new packaging sucks. I spend about $300.00 a week at Walmart however, practices like this will prompt to go to your competitors. I know your company is good at making money, now I know the reason why!

My wife made tacos for supper tonight and when I bit into my food, I found a human tooth in my food! We got out meat from the Kittanning Walmart. When we reported the incident of a human tooth in out meat, they only repaid us for the meat! I bit into that and it was disgusting!!! I will never purchase any meat from that Walmart ever again! And the worst part about the experience, was that we didn't even get an apology or any other form of restitution except for a refund. Made me re-evaluate where I will be taking my business in the future!

My daughter went to the Floresville Walmart vision center on the evening of 4-8-15 to drop off a prescription for contacts and gave the employee her united healthcare vision plan card and HSA card, the vision plan card was for the employee to verify and find out how much the insurance was going to pay for the contacts the HSA card was to pay for any amount difference. While my daughter was there she called me with the question of how to use the HSA card and Did the insurance need to be called to use it. I told her no and explained that she was to use as a debit card and to just swipe it and enter the PIN number like we do with debid card. The employee decides not to call the vision plan either because my 19 y/o daughter, who knows nothing about how these cards work told her not to call for HSA card that has a MasterCard logo on it and charged the whole amount of $101.00 to the card and this employee told me when I called to complain, that she did what my daughter told her to do when she called and asked me about the HSA card, which correct I did tell her to swipe it but never did I mean for the full amount. Certainly your employees know the difference between a insurance card and a debit card. I work in a medical office with many different insurances and when a patient hands me a insurance card and a credit card it doesn't mean I get to choose insurance benefits or just go straight and cover the full balance. Of course not, I have the common sense to know that if the insurance card information is given to me, it means the office is to submit the claim and the card with the MasterCard or visa is for the copayment. I would like this matter corrected and my HSA card refunded and to cancel the order for the contacts. I will have my families vision needs filled somewhere else.

I already sent a letter to WALMART in which I express my displeasure with the way the receipts are issued. Illegible in parts. I was trying to participate in their competition, however, I could not even read and copy some of the identification features rehired for the contest. This is not a big deal. I just wanted them to know that I had wasted half an hour of my life trying to read a document of theirs.
Please make your receipts more legible and if you are having a contest, make it as easy as possible for the customers. If I have to spend more than 10 minutes filling out information than the contest needs to be changed to where it won't take as long.

I recently bought a bag of Marketside premium romaine lettuce mix and it was soaking in water. I couldn't even spin the water off the lettuce in my salad spinner. I will no longer buy Marketside products . I not only wasted my money on the lettuce as it was inedible, but also the salad dressing. It is too inconvenient for me to take a food product back to the store.

We were shopping, I had printed out the coupon that we printed off the internet. They took all coupon except for one that expired on5/4/2015. They said that it was not any good because it was off the internet, the thing it was printed off the same page 0222360587965949 on Walmart.com website. This program is a scam!

I bought an electric heater at mountain view Missouri walmart. After a month or two it kept shutting off and finally would not turn back on. I took it ti Thayer Missouri walmart. They gave me a different one. It was a sunbeam . Pretty soon it started shutting itself off and finally wouldn't come back on at all just like the previous one. So I took it back to walmart in Thayer but the only receipt I could find was the original one but the heater was circled and initialed from the first return. They said the original receipt was over 3 months old so they couldn't take it back if I didn't have the other receipt they gave me when I returned it. Then they called the manager who said they hadn't even carried that heater., which is wrong because I got the replacement there and it was just like the original heater. I seem to be having a lot of trouble returning things to this walmart in Thayer Mo. I don't buy a lot of things at Walmart but I will NOT be shopping there at all until this is resolved.

Yesterday at your store in Murdock, Florida. I purchased a GoBank debit card. $2.95 for the card and I put $20 on the card. Today I went to the GoBank web site to activate it and have gotten the run around from them. I went back to the Walmart store to file a complaint but was told there was nothing they could do about it since it was not an in store item. It is bad when you take money from people like me and will not stand behind the things you sell

I was shopping at your Nampa, Idaho store off of Greenhurst and 12th avenue today at 4PM. It was really busy! I was picking up a pack of diet coke and looking at my grocery list. I did not see or notice that I was in the coke guys way, as I was passing him he made a statement to me. He said it was, "OK that I took my time because he was on 36 hours of overtime anyways!" It took me a minute to register what he was so rudely saying to me. I just want to say that it doesn't matter how many of hours of overtime he is working, because I am paying his paycheck by shopping in your store. I know that I am just one customer, but if everyone who shops in your store was treated the way I was just treated, your company and the Coke Company would be out of business and the coke guy would be out of a job. Nice Lady who finds another place to shop!

Dear Corporate offices of Several Stores, There is a major shortage of pain medications in Las Vegas. Over the past several days I and husband have been to over 30 different pharmacies. We have been told that they are out of this medications and are not expecting any soon. I was pulled aside by one pharmacy worker and in a very hushed voice he told me that it has been over 7 ½ weeks since there last Percocet medications delivery and he is not expecting any soon. That makes me worried about the other types of pain medications. I was changed because my old medications was even harder to find each month. They do not work as well but it is better then nothing. Well, right now I have nothing. I will not say who as I do not want him to get fired or threatened.

I am not only a patient but also a care taker of two elderly persons. I am not able to get there prescriptions filled. She has cancer, he has kidney failure, I have a ton of thing wrong and my husband has arthritis. None of us can get anything filled. We have been long time members of the same pharmacy for over 20 years. We are being forced to look elsewhere. When I try to talk to the pharmacist (most won’t come to the window-that is great customer service right there). They look at you with a blank look of “Sucks to be you” When you ask when you can get it filled all they say is “Try a different pharmacy”. Well guess what this does not work. I have asked if they can check a different vender. They just walk away.

Have contacted Endo Pharmaceutical to see if they are having problems. They said they have plenty of pain medications of all kinds. They are shipping them to their distribution centers. So where are the medications going from there. They are not making it to the stores? At least not in Las Vegas. No patient with a legal Rx should be without their medications. Elderly people should never be made to stay in pain.

The Company's response to the Arkansas Religious Freedom Act was totally uncalled for. I received this info on Facebook and have forwarded it to all my contacts and have suggested a one month boycott of all your stores. It is time you people grow up and stay out of government related issues!!!

By the way I have 115 contacts and asked them to forward it to all their contacts so it might hurt you where it should!!!