Walmart Complaints Continued... (Page 5)
955+ reviews added so far. Upset? Call Walmart corporate: 1-800-WALMART
I purchased an AirFree P1000 from Walmart, which orders from a 3rd party to sell to the public. The item came, it broke and Walmart's customer services was contacted. They did nothing to assist in a refund. I had to rely on Consumer Protection in my State. Walmart is quick to sell you products but they are not open to receiving refunds, nor are their customer service up to par. Their customer service is extremely poor to none. They do not honor their company policy and finally they do not value their customers. It is sad that a company that has taken over many cities and states and pride themselves on being family oriented in providing low prices, etc., they do not help families. They are only after money and nothing else. They treat people like nothing.

Saturday, May 23rd, 9;00 ish, Platteville, Walmart.... was shopping and went to the automotive dept to get a gas can since I forgot to bring mine to town and needed lawn mower gas. I got it and couldn't figure out cap pieces as to how they went together. I looked for someone and I looked for someone then went to the auto counter and rang the bell 4 times...NO ONE!! Another couple was there waiting for help who haven't yet been helped either.
Finally approx ten minutes later, I dropped the gas can right behind the counter and left so they knew someone was not happy. THEN I had many things to get. In the grocery aisle by the fresh produce, I heard a women explaining to a man why their were no produce bags and she said we are out of them. I looked and their were none so I left without produce.
Then up front between the produce and the check out there were 2 men talking and one looked like maybe a manager openly complaining about not having staff etc etc.... what a downer...with the billions of dollars our CEO makes you sure as hell should have staff and you surely should not have unhappy staff complaining in front of your customers.
I spent 405.00 dollars there which I do 2 times monthly and I will not ever shop there again but then again that doesn't mean anything to you I am sure.... my shopping will be in Dubuque at Hyvee etc....

We ordered a Wedding Cake...with extra fillings. All the people at the Wedding asked where we purchased the cake because it was all lop sided. I paid $156.00 with tax for this cake and it was a disaster.
I went two days prior to the cake to be made and spoke to a Robert that was in the Bakery Dept. I waited for the decorator...she never came...I paid and left. When I went back to the Bakery to talk to the decorator to ask why this cake was like this and to complain because I thought $156. and being a Wedding Cake, it would be as ordered.
Well, no cake decorator to complain to again. I got to talk to this Robert again. He stated that the decorator never showed the day of the Wedding to make the cake, so he had to pull other people from the floor to make it! I couldn't believe what I was hearing. Can you look into this for me please...what we pay for on a special cake is the decorating...we pay mostly for labor...
The thing is, the Groom works for WalMart at another store. I asked if he could get a discount, that was before the cake was made, they said no because food is not included in his discounts. But....the cake was a disgrace. Troy is an excellent worker at Walmart and has been told this by many associates where he works on Power Road.
The Wedding Cake is one of the most important parts of a Wedding. This should never have happened especially to him or any other customer for that matter. Please look into this matter for me? It was at the Apache Junction Store on Apache Trail.

On May 8, 2015, I stopped into the Dubois, Pa Wal-Mart to purchase 4 gallons of paint/primer. One gallon of exterior white primer, one gallon of exterior white paint/primer and 2 gallons of exterior porch paint color wheat. Last Saturday I had people here to paint the porch. The primer had been applied, dried and one gallon of the porch paint was applied. Today, a week + one day later, we opened the second gallon of porch paint, and instead of the wheat color, it was white. Just the base, no color.
So I called Dubois Walmart, and explained the situation to them, and they told me to bring it in. They would give me the right color. I explained to the lady I live 50 miles from the store, and it would be 100 miles for us to make a trip over, and feel I should be compensated for the time and expense. She said she would have to put me in touch with the manager.
Shortly, the manager Tony came on the phone and listened to what I had to say. He agreed it was a terrific inconvenience and was quick to offer me a gift card to make up for any inconvenience they have caused. So with that, I said okay. We made the trip over and got the color of paint I was using, and went to customer service and picked up the gift card. I just checked the amount of the card, and it is for $20.00. A trip over and back costs us at least $40.00 in diesel fuel.
We have a pick up truck and that is what it uses. It is not my fault the clerk did not put the color in the paint. That was her job. It is not my fault she did not check to see if it was the right color, as I showed her the sample. While I was standing there today waiting on my paint to process, the same thing happened to another woman. The only difference was the clerk took the cover off of the can and checked the color, and it was white base, and it was supposed to be a blue.
I am finding more and more mistakes are being made in customer service. Fast food is almost impossible to get the order right, the post office is constantly putting someone else's mail in my box, I have to return several times to the Walmart Pharmacy in St Marys, Pa (86 miles round) to get my prescriptions they don't put in my bag.
I am so frustrated with the poor customer service I have been getting. I am sure I am not the only one. Please, reassure me that this poor service is not here to stay. I am 70 years old, dealing with my husbands Alzheimer's disease, heart disease and prostrate cancer. It would do me well if people would be more conscientious about doing a good job for their employer and making sure the customer is being well taken care of.
And in return, the customer will tell the world what a great place it is to do business. In the mean time, until I hear differently, I will take the extra money I pay in fuel to return to Walmart to get something right, I will go to Sherwin Williams and purchase my paint there.

This is the third time I have purchased milk and found it be to sour when I arrived home. Also I have an issue with the manager on 2 small single broccoli purchase, which was total incorrect. The checker charged me for 2 double broccoli wrap in cellophane instead of the individual ones. Not a major deal, the difference in price was approx 2.00. In fairness to the manager I only had the receipt and not the 2 small broccoli with me, I didn't appreciate his attitude at all. I'm live very comfortable and certainly not in the practice of trying to cheat anyone.

I purchased two bottles of cascara sagrada @ $5.44 each & was charged for three. I also purchased a PK2 freezer bag that was marked @ $3.95 an was charged $14.97. I also purchased a small carry bag that was marked $7.50 and was charged $7.97. So I was over charged $16.91 + tax.
I don't usually stand there at the checkout and go over the sales slip. Never had to before. But this is outrageous. While I'm venting there is something else that happened about a week ago: at the speedy checkout as I checked out, the cashier was going to charge me $.33 each for 15 key limes that cost $1.12 per pound. But I caught that one. And as I spoke to the male cashier, I could smell a strong sence of whiskey. This was at the Walmart supercenter @ 4331Thousand Oaks Drive San Antonio Tx 78217. Tuesday the May 13th @10:36 AM.

After shopping in the Lake Park FL main store I decided to wait for the liquor store to open at 10 AM. A few minutes after opening time I went to the door to find 2 employees waiting outside. Management had not yet arrived with the key. Employees both said this was an every day thing. At 10:10 the assistant manager arrives starts to unlock the door and then remembers the alarm was not turned off. She radios for someone to check the alarm board to see if alarm is off, A few minutes later she unlocks the door only to find alarm still on. So the doors are locked again and more radioing for assistance. At 10:15 she unlocks again, alarm still on. She said she would let these customers make their purchases, which had to be credit card since the cash drawers weren't set up, and close the doors again. It's one thing to have this incident not an "everyday" thing. Shame on the management team at the Lake Park FL store #3348.

The Porterville CA store is filthy dirty and has very narrow aisles. I am surprised that the fire department has not condemned it especially on big shopping days such as Black Friday. Most of the time the shelves are not stocked and are frequently empty. This is not the norm for most Walmart stores. I have traveled in several states and have frequent several stores in each. Unfortunately the one closest to me happens to be the filthiest and the most cramped in space. I let my wife do shopping in this store because I get angry just walking throughout the store! We only purchase what we MUST here. Nothing more.

I've been standing in jewelry department for twenty minutes while the only worker is changing watch batteries he gets to second watch can't get the back off customer ask to try proceeds to meanwhile your WalMart employee standing there Isay sir could you get this ring bare in mind he just watching customer work on his on watch he says in a minute I'm perturbed name was Joseph tagged service manager LOL he would be floor crew sweeping if he worked for me!

I bought 2 50 dollar straight talk prepaid phone cards in different months that were no good. the store refused to give me a refund even though I had my receipt and wouldn't even give me another card. In total I was out one hundred dollars in phone cards I purchased expecting them to work. I switched to a different company and the manager and employees were very rude, not helpful and it was basically, sorry, not our problem. I find this inexcusable and refuse to shop at Walmart unless this is fixed

So I've shopped at this store 4080 Stevens Creek blvd S.J Ca. for about 20 times , had problems a least 5 times. When I say problems I mean downright annoying ruin your morning type problems , all at the check out side of things. The place is great in that there is no waiting (until you check out) because nobody shops there, that can't be good for you Today I packed up my groceries in one of your bags because I forgot mine , but my debit card with about $1000 would not go through , or maybe it did it said approved but locked up and went back asking me to insert payment. So I might be out $17. As usual there was no one up front to help, this time they were having a problem over at customer "service". I knew this was going to be another pain in the ass situation.
So I just pushed the card in front of the kiosk near the registers and left , not a soul noticed. It still amazes me that at every time I've been there, there is literally more employees then there are customers. How can they have so much confusion with 10 people on line at any time. I've shopped at the store on Showers Dr in Mt. View and in 10 yrs I've had maybe 5 problems total. I would estimate that being more then 300 times. There was fresh strawberrys, small blueberry pies , Cheetos , broccoli , lemon pound cake , banana's and maybe a couple of other items. The reason I tell you what "I wanted to buy " was , unless you have allot of other customers leave a bag full of groceries in front of their front register kiosk , they should remember it. This purchase was from the self checkout register , which is the only reason I shop there.

I was at the Quinlan Texas Walmart this morning about 10:00am and bought DELO 15w40 4 gallon oil. I decided that I needed to get a couple more this evening to change my other vehicle and went to Greenville Texas. The price for the same oil was a little over $1.00 difference.
I asked the cashier and she said she would was other store to verify and did, asked for a manager and he said he could only make one at that price. Why is this if it should already be the same price at both Walmarts? He was very rude and did not want to help and said that it was only $1.00. His name was Ronnie Roden, I would like to see about getting the rest of my money back and talk to someone that is concerned about this matter.

I bought a new battery for my lawnmower April 2014. Today, the battery was dead and would not recharge using my charger at home so I took it to our local Wal-Mart- 1359 W. 2nd St. Waldron, Arkansas, at 1:30 PM where I bought it. It said two year free replacement on the front of the battery.
When I arrived I was told that they would have to check it for the charge and it would take about 30 minutes. I asked about exchanging the battery because of the Warranty and she said we have to check it first. I didn't have a big problem with this for the first 30 minutes but then I was told that it would be another hour and a half before they could determine if it was bad.
I asked to speak to the manager, Debra, who said she was a manager showed up after 20 minutes of huddling with two other workers, Vickie, from the maint. department where I was standing waiting, and Pam from the information desk up front. Guess they were getting their stories straight. Vickie finally came on back and said how may I help you, I said I think you know why I am here. She said well it's our policy to check the battery before we can make the exchange and it will be another hour and a half before we can determine if it is bad.
I guess the beating on the charger didn't make the battery charge after the first 30 minutes of waiting. She said the warranty doesn't mean anything, we have to go by our policy and you will have to come back later. I tried to tell her that I had someone hired and waiting to do my lawn and I needed the battery now and the battery had a two year replacement warranty on it. No such luck....after waiting until 4:15 PM it was determined that the battery was bad.
After much defending of their policy, I finally received another battery, however, it didn't make up for the long 3 hour, unnecessary wait plus the $50. I lost from having to pay the lawn person who had traveled to mow the lawn and couldn't.
This may seem like a small matter but it isn't. Some of our Wal-Mart employees are very rude to the customers and no help at all. On my way out I told Pam at the information desk that the battery had been determined bad, she said well it isn't my department anyway. So I am wondering why she was back there with the manager and Vickie putting in her two cents on why they shouldn't be making the exchange. Maybe it had to do with the truck battery that I bought for $105. dollars last year and it was dead when I got home with it and wouldn't crank the truck.
I took my receipt of about 30 minutes old and asked for a different battery as this one was dead. Pam said did you hook it up in the truck, I said well yes that's how I know it is dead. She said well it voids the warranty when you hook it up and we can't make an exchange due to our policy. So my new $102. dollar battery is still sitting at home hoping that some day the truck may start by magic from it.
Waldron Wal-Mart store could certainly use the Boss under cover visit. Plus an attitude adjustment for some of the workers. Mr. Walton would be ashamed today if he was still living. This home town policy- if it really is a policy- needs adjustment.

I will never again go into you Walmart store in Springfield Pa. The employees that are in there are the most miserable people I have ever seen. They don't smile, say hello, how are you, nothing comes out of there mouth. I work in retail so I know you are suppose to smile, make eye contact with customers, say hello, how are you, can I help you with anything. Also this store is very messy I have never seen such a messy store. Also all the employees that work in this store seem to have a chip on their shoulder. Yes Walmart will never be seeing me again.

I have never seen so many expired products in you refrigerated department. I picked up a roll of cookie dough and it expired April 2 the next one expire April 29 after going thru about 6 or 7 rolls I finally found one that expires on May 24. I told one of the associates and he took the expired rolls off the shelf, {about 12 rolls}. I went to get packaged ham, and again all expired packages. I put them aside and got so frustrated I left without my ham. That associate picked all the set aside ham and put it back on the shelf.
I hate going to Wal Mart more every time I have to go there. Since you put so many stores out of business, you could at least put products out that are worth purchasing.

This afternoon at approx. 6:30 pm, I went to purchase a fishing license.The man working in sporting goods called for a manager. After about 20 minutes, I thanked him for his assistances and left the store. It would be different if it was 9:00 pm, then I would understand the lack of staff in your store, its a shame with corporation as large as Walmart you can't find the man hours take care of your customers!! By the way I work in retail also, my customers don't wait 20:00 minutes.

On April 23, 2015, I purchased a Walmart family mobile and starter kit for my daughter. I did not open the starter kit and phone til today May 4, 2015 to surprise my daughter for her birthday. In the process of activating the phone with the starter kit, the customer rep. tells me the sales associates have given me the wrong starter kit for the phone.
So I take the phone and the starter kit back to the Walmart with the receipt. First, I go to the customer center and hand her the starter kit as you know the sims card is broken from the board and its in the package. She tells me to take it to electric department. I am not thinking that the sim card could fall out so when I get in that department there is an associate that does not know anything about the Walmart family mobile phone booth. Not thinking, he takes it out of my hand. Once again its been slammed on the counter, carried many times back and forth to the fixture.
Finally, he calls the assistant manager and she says she does not know anything about the Walmart family mobile. She takes the package over to the fixture as well. Finally, she says we will return it and give you the right one when she opens the package the sim card is gone. Then she tells me that it cannot be return because there is no sim card.
I tell her that the sim card was in the package and I made sure before I came into the store that it could have fallen out with all the carrying back and forth to the register. She tells me their is nothing she can do. I told her first of all her associate sold me the wrong starter kit with the phone second why would I drive from my house without the sim card when I am trying to surprise my daughter with the phone.
Now I have a phone that is not working and I don't have any money to replace the sim card and the customer rep had already given me a phone number upon activating the phone. Now I am about to be charged for minutes and the phone does not have a sim card.
So I call Walmart store#0604 to talk to the manger, Stephanie Hines. I was on hold for over 20 minutes then finally the same asst. manager gets on the phone and tells me the same verbiage about the sim card which I understand but I would not be going through all this trouble if the sales associate would have given me the correct sim card in the first place. I continue to talk to her and she calls me a liar by saying that I never had a sim card in the package.
I thought customers are always right. I am a manager at J.C. Penney and I don't care what goes on, the end result the customer is taken care of regardless. Then she tells me they will review the cameras to see if I dropped it. I'm wondering to myself how will you see that little white sim card anyway. I ask her did she need my number and name.
I guess she took it down because I called at 1:20 P.M. today May 04, 2015 because she let me know that it will take an hour and thirty minutes to view the tapes. In Dothan, Al. it is now 4:48 P.M. I have not heard anything. What kind of business is this?? I am disappointed on how I am being treated!! All I want is the correct sim card to work my daughter phone.

On May 4, the lady across the street asked me and my wife for help to get her a TV out at Walmart. She is 94 years and can't get out. She sent a check with me and we went to the Halleyville Al, Walmart. We picked out the TV and was directed to the pay out counter. The department head was on the phone so a new sales person stated she would have to call the owner of the check.
I gave her my phone and she was told it was ok. The dept. head stopped with her call long enough to say that they had to have the lady's drivers license number on the check and I told her that she is 94 and hasn't driven in the last 20 years. She was rude to us and I ask for the store manager and he was too. He didn't even care what I had to say. The dept head should have gotten off the phone and took care of the problem!! I paid for the TV and will not shop with Walmart in Halleyville again!!

Seems like whomever is doing the ordering at the Macedonia store doesn't have a clue. I have gone to this store on different days and different times and every time I do I never get what's on my list. Response is always it will be on tomorrow's truck. I hope things change otherwise, I will be taking my business somewhere else

I and my sisters are frequent shoppers at the Walmart stores in my local area such as Shelby and Gastonia. We went out of town visiting in Salisbury North Carolina and Raleigh and was quite pleased when we got a Walmart in Kings Mountain, North Carolina. I am also a grocery shopper at Harris Teeter in these areas and a e-vic shopper and compare prices frequently to the prices at Walmart.
Today my sisters and I had to go get some items for the gift bags we do for Mother's Day at our church and so we thought to kill two birds with one stone by doing all of our shopping at Walmart. Imagine our surprise when the manager at Walmart, Pam Thomas, told my sisters that you do not honor e-vic specials which can only be generated my e-mail. When did this become the norm for price match?

June 2014, I purchased a refurbished General Electric Remote Controlled 10,000 BTU window A/C unit. I am mechanically savvy, my A/C's compressor does not turn off but I am quite sure I can fix it. I called the company who refurbished the unit what the Serial # or Model # my unit is so I can troubleshoot. I was told "we strip the unit of all identifying numbers as per Walmart's request". I was told to contact Walmart and get the numbers from them.
I called Walmart and was told "you have to contact the refurbisher because we're not allowed to give out that information." I asked "why is that, that doesn't make any sense?" The brilliant answer I was given was "we don't know why we can't give out the numbers, but to call the refurbisher and get the numbers from them". Again, I called the refurbisher and explained Walmart just told me you will give me the numbers, and once again, I was told they can't help me with any numbers. WHAT IS GOING ON WITH YOU PEOPLE??????

The vision manager is not very good . They broke a pair of Coach frames and she has be mad ever since. We then purchase a pair of glasses from them (not her but another worker). My daughter and I went in again to purchase a pair of frames and she was there and very rough (once even saying duh). I am ready to take legal action on her and your choice of managers. Other customers looked at her and us and said as they left, (is this the way they treat people). This was not the first time she has been mean and she has treated us with disrespect. We cant help that they had to pay for other glasses due to us signing a paper where they were not responsible if they broke them. Also she did this in front of my grandson which had done nothing to her. She was a piss poor choice for a manager. I give her a 0 for her attitude and she is the manager in all vision locations in Murfreesboro Tn. and sucks at her job. I will tell anyone that ask (don't piss her off).

I want to make a complaint about the Walmart pharmacy in Rogersville,TN. My husband and I came in to fill prescriptions and than we asked how long it will be. The lady told us that she has no idea. I was a pharmacy tech for 2 years and know for a fact that you are supposed to give a time never ever," I have no idea".
To begin with, the doctor had called our prescriptions in, and we transferred one from another pharmacy before we arrived to the store so we gave them at least an 45 minute window to have our meds filled before we showed up. We went home because our prescriptions were not ready. We went home and called 10 minutes later to see if they were ready at the time. Now this has been well over an hour and they said it would be 20 more minutes so we had driven over there a few minutes later to pick them up and we couldn't afford to pick them all at the time.
My husband had told the cashier that we would like to just pick one up that day and get the rest later. The lady had told them that they could not separate the meds because they were all linked together on our insurance. I know for a fact that if someone wanted to separate a prescription whether linked with insurance or not, we should have been able too. This was all pure laziness and unprofessional! I am very upset by this and will not be returning to this pharmacy in the future. Again this was the Rogersville, TN pharmacy store.

On April 20th, my elderly father purchased some flowers at Store #3255 - Mississauga, Ontario Canada. The flowers were intended to be placed at my brothers grave (he passed away recently) as it was his birthday that day. When he and my mom opened the flowers, they were completely wilted and only two twigs were useable. The wilted flowers were thrown away at the cemetery.
On April 22nd, by father returned to the store with his receipt to ask for another bundle or his money back. The customer service desk was unable to help, so he asked for a manager. I can only assume it was a duty manager that came (white, young, very slim, and very rude & sarcastic) to address my father. My dad explained the situation, & the response from this jerk was to tell my father to retrieve the wilted flowers from the cemetery garbage to show him how bad they were Yes this is what he said. Insulting, insensitive, rude, & a jerk.
I can't imagine this was the store manager - Walmart seems to have a better level of store manager in place. This "manager" should not be in that position to represent your brand. I expect a response, & an apology to my parents immediately.

So I applied for a card, and it went through. One week later, it's 11:30 and I am rushing before they close to buy what I need. I tell them "I haven't received my card so here's my ID like the manager had told me before." The cashier says "you need the slip" "that's not what the manager told me." He takes my ID then claims he attempts to do it "no it doesn't work."
Now, I'm getting angry "well I haven't received my card and that's what the manager said I could use until then!" "Are you done?" He asked. Well no duh I'm done with this store. He blabs about a small slip I got that even said bring ID not slip. I just say fine and walk off. Thanks a lot Walmart! I couldn't get my groceries because of your stupid cashiers who didn't even attempt to help me

I went to the Walmart in Lehigh Acres, Fl on Sunday to get my oil changed. When I got there, all the techs were sitting inside with nothing to do. However, I was refused service because I just changed phones and did not have it with me and did not remember the number. I called two days later to talk to a manager about this and was told I have to give them my phone number to receive service there. I will take my business elsewhere for now on. Very poor customer service!

On Thursday May 23 and Sunday May 26, I went to purchase cold cuts. On Thursday, the Meat slicer was down, so they were unable to slice cheese. On Sunday, I again tried to purchase cold cuts this time both slicers were not in use. This is not the first time this problem has occurred, doesn't the store manager have someone on staff to get these machines in working order when a break down happens.

I was in Walmart yesterday in Clearlake, Ca. to buy a few small items and picked up one of your bags to put the items in as you have no small baskets for that purpose as most box stores do. Your employee who checks receipts and items purchased at the exit door came over and told me I was not allowed to use the bag to place my items in and that security would be notified if I attempted to do so. Our conversation became heated. I walked off and proceeded to shop.
My husband and I normally shop in your store twice a week, and often use your bags to gather our purchases in and this asinine event was perturbing to say the very least. Normally my husband is with me and if this would have been the case yesterday an unpleasant incident would have occurred. We are senior citizens, financially sound and pleasant, but when an event of this nature takes place, we refuse to be treated as trash or criminals. Shopping at your store has always been an enjoyable experience but after this incident we are planning to shop elsewhere.

Recently, I bought 2 pairs of capri pants. One were Levi capris and the other another brand. I returned the Levi pair to get another size. The lady that I asked (Paulette) argued with me and told me I didn't get them there. My receipt says Levi capris. Well, she called another person (he/she with neck tattoos) who argued also and told me not to get an attitude. They were just SO rude and tacky that I left the store in tears. I've never been treated that way before. I have always shopped at this store and hope to continue to. I just didn't appreciate being talked to this way and treated like i was.

I would like to know as to why water has been taken away from employees in loading/unloading area? If there is an issue with them not cleaning up with themselves, then reprimand them some other way. You have a female manager that did not like the way they were keeping their area and has since won't allow them water. This is outrageous.
My other complaint is they should not be able to go back close to a year before and bring up missed days. You have 10 days from the date that the infraction happened to bring it to the employees attention. How dare you guys bring up something that happened 6 plus months ago. This is unethical. This is all happening at the wal-mart store in Adrian Mi.
If your corporation can not or will not treat your employees better than this, I will not be spending my money at your store and I will make it a point to tell others as well. It may not seem to big of a deal to you to lose a customer, but I would think you would not want any more negative remarks.

I purchased three (3) Richfield Studios 2" Room-Darkening Blinds, White, Size 30x64 under order number 2677-247-768067 almost a year ago. One of the 3 was hung in the master bedroom above a radiator. Shortly thereafter the bottom left half of 4 or 5 slats began to curl, and could not be straightened. I swapped a Richfield blind from another bedroom and hung it in the master bedroom location. It too began to curl similarly to the first instance. My radiator gives off uniform heat and the steam valve, much further down, happens to be on the RIGHT side - opposite the side where the curling occurs.
Now I have 2 horrible looking blinds in two different rooms. I suspect a defect in the material used in the manufacture of these blinds to react to normal heat from an efficiently operating radiator. Certainly blinds should be able to be hung over an existing radiator without the extreme curling I am now experiencing.

i visited Walmart on vann drive Jackson tenn. April 24, 2015. I do require assistance for long distance shopping and need an electric cart. This is the third time I have been and at least 15 carts are bagged and out of order. Unacceptable!! The amount of money spent in a week alone should have replaced these ten times over. Shame on you Walmart and management for letting this happen and not keeping your end of the deal with the handicapped!!

My complaint is the loud accusation of being a thief. On 4-23-2015. My daughter and I went to the NEW Express Walmart on 420 S. US 69 in Leonard, Tx. 75452. We where pulled to the side and had our receipts checked our merchandise that we had. Nothing was stolen. Everything was paid for. But after everything was checked the cashier was still saying that we had things not checked out and paid for.
We used the self check out. I will never go to any Walmart again... That was embarrassing and rude. The cashier never once apologized after it was proven everything was paid for. I work with the public everyday and that isn't the way to handle things. I will go back to our neighborhood Family ran grocery store.

Do you think closing the stores to rip out and replace plumbing to cover up employees illegal disposal of hazardous waste down the drains will hide it from the eyes of the Government agencies and the Public? Isn't that huge fines and hard jail time, not to mention multiple millions in fines, lost revenue and public trust? Are there records to back up claims of proper hazardous waste removal by licensed and approved local firms? These are just a couple of questions your about to have to answer? I have copied these questions and sent them via another email to 30 friends. Also sending to 6 separate State's environmental agency's.

The Walmart in Antioch, Tennessee: My friends registered at Walmat for weddings or births. The problem is....when we get to walmart, we CANNOT use the computers to see what the people are registering for, what has been purchased for these people OR what in the world they are wanting. They have not worked for at least a YEAR. Why do we even let people register there if the people purchasing their gifts CANNOT EVEN SEE WHAT IN THE WORLD WE ARE SUPPOSED TO PURCHASE???????????????

Cannot find several products that my entire family uses & likes at the Walmart in Alva Oklahoma. When I asked on the phone about them carry these products, they said "what they have on the shelf is all they have & if I wanted to look up the UPC code of the products I wanted & get it to them, they would see if they could order it." I don't feel like that is my job as a 2 to 3 times a week dedicated Walmart shopper. Here is just some of my products I would like to see at the Alva Oklahoma Walmart: Home Pride wheat bread, Kraft cheese dip like the green onion, Malt o meal blueberry toasters, 30 packs of Coke in cans (they rarely have these).

The Walmart place that I am usually going to is the most rudest store that I have ever seen. Not only the sales people don't want to help you but also the managers and the supervisors don't want to help you at all and they tell you that straight to your face by literally kicking you out if you don't like their rude business. Also, the most despicable and shocking thing is that they are being very racist and just don't want to do their job to solve the problem. All I did is asked them to call the WIC program, like they asked me to, because I was approved for the stores to exchange the non-kosher products to kosher. But the managers many times kicked me out from the store humiliating me in front of everyone. They saw the problem they were causing by not only not helping me, but causing a long wait in line and frustrated costumers, but did not care about it at all. What kind of service is that? I went to a Fry's store right after, they did not caused me any problem, resolved my issue nice and quite, with respect. I am never setting my foot in that Walmart again!!! And I will raise this complain in officially in the consumer complaint agency organization for religious discrimination.

About 2 weeks ago I purchased $100.00 worth of Wal Mart gift cards, in various denominations, using a check from the Senior Council in my county, which I am the treasurer. Less than a week later I went back to Wal-Mart to purchase a $25.00 Visa, MasterCard, or American Express gift card, again for the Senior Council.The cashier told me they did not accept checks to purchase gift cards. So, I offered to use my personal debit card, and informed her I wanted to sign instead of using a pin number. The cashier told me I needed to pay cash if I was not going to use a pin number. I told her I had used a check less than a week prior for gift cards with no problem and that I always used my debit card when shopping at Wal-Mart, signing my name with no problems. The cashier then told me the cashier who helped me then must have been a new because Wal-Mart did not take checks for gift cards. She then ask the manager to come over. Again I was told by the manager, Wal-Mart did not accept checks for gift cards and I could pay cash.
I phoned Customer Service on Friday, April 17th, presented my complaint and was told someone from Wal-Mart would contact me within 2 to 3 days, which hasn't happened. At this point the Senior Council will probably not purchased any other items from Wal-Mart to assist the seniors in our county for future seminars, games, events, etc. This experience was aggravating to say the less.

I went to Walmart store # 912 when a customer service rep told me I could not pick up the Order that was for my wife when I showed her in my phone the email and order number from Walmart to my wife from my wife to me why the name from my wife email show it come from her to me she would not release my wife Oder . This took place in New Orleans at store at store # 912 after asking for a manager and showing him a Oder release he still refuse to release it.. Me been a young Black African American male feel the manager Val who he said his name discriminated against me on this matter. Let me in enlightening you that I am a elected offical in the state of Louisiana in the city of New Orleans it was very very displeasing for the manager to show mistrust in disrespect towards me, I explained to your manager Vail at store number 912 that I pick up my wife Oder several times from Walmart in a white neighborhood with and email from my wife to my phone with know problem. While my wife where at the party place prepared for my lil girl birthday party , thanks to the sale rep store # 912 and Walmart and manager Val from have know consideration and ruining my lil girl 4 year old birthday party because of this we where able to present to her the 12 tricycle which she was so so looking forward to.

I WAS VISITING IN Bradenton ,fl. I live in Sarasota, fl. I stopped in your store at 5315 Cortez Rd and purchased 2 cartons of Boost and an HP ink cartridge for my printer. When I arrived home I discovered the ink cartridge ($24.97) was missing from my packages. My question is, since this store is a long way from where I live could the price be refunded in the form of a gift card or check so I do not have to inconvenience someone to drive me back to the store. I have tried to resolve this matter with their customer service and also the assistant manager to be told their is no way to fix this without returning to their store for the merchandise. In Sarasota I live only several blocks from your Walmart store on South Cattlemen Rd. M.A.

On 4/23/2015 I drove to Walmart in Toccoa, GA and after spending $135.00 inside the store, when I was putting my groceries in my vehicle, a truck pulled up on the other side of my vehicle and said did you know you had a flat tire. He offered to change it for me, but the spare tire was flat. (My husband passed away on February 14, 2015 and he was the one who took care of the vehicle. I never had to change a tire or even put oil in one.) I called my son and he came up and tried putting air in the tire but it was leaking out as fast as it went in. He filled it up and drove around to the tire department and it was 7:45p.m. and ask if they could put me a tire on and he went in the back and came back and said no that everyone gets off at 8. I told him I would have to leave the car there overnight because I could not drive it in that condition...
He never ask to fill out any paperwork so they could put it on in the morning. Just said that they close at 8...May I say I am a senior citizen and was stranded with $135.00 in grocery's in the car that I had just bought from their store..no consideration whatsoever...My husband has always bought our tires there but I will never again..If my husband knew how they treated me and left me stranded, I believe he would roll over in his grave. If my son had not been there to help me put the groceries in his vehicle and lock my up because I had meat and ice cream which was melting in the car..
He drove me home and went back and pumped up the spare and changed it in the walmart parking lot.with no help from from any employees ( I was parked about 5 feet from the entrance to tires department. I just wanted you to know that I have never filed a complaint before but I am so highly upset I guess my blood pressure has shot up..I believe that the employees could have pulled my car in there and changed 1 tire in about 5 minutes. What has happened to helping one in need in an emergency. I could understand if I just pulled in there and I had no flat tire and they told me to come back the next day.

Della, Paul, Nancy and Bill. just had our picture taken at Walmart to be used for our passport. Paul and Della were charged $28.25 each; Nancy and Bill paid more because they took it for 10 years. Nancy just returned from the post office having sent the necessary documents plus the pictures to the people concerned. While there she was told that we could have had it done for $11.00 at Shopper's Drug Mart. I am really disappointed with Walmart charging more than twice as much and would like to know why yours is so expensive.

I have been dissatisfied with Walmart for some years now, for various reasons but this was the last straw. I purchased an Apple tablet from Walmart Store #1141 in Steinbach MB March 14.2015. Today, April 22,2015, I tried to return after deciding against it. It was unopened and the original pkg was unharmed in ANY way but Was refused because I was unaware they have a 14 day return policy on these items. I was told the reason was they could not resell it. I went back to electronics and found the exact same tablet on the shelf---but the un-opened, un-damaged tablet I was trying to return (with receipt )could not be re-sold. Never again will Walmart receive any sale from me.

I'm getting more and more unhappy with Walmart. It is NOT Sam Walton's store anymore. I've used the picture processing machines for years and spent a lot of money, I take a lot of pictures. First, the stools were taken away which made it a lot more uncomfortable for me since I have a back problem. Now, the machines have all been replaced with new ones that don't allow editing. Not only will I not use them anymore, but my shopping with you will become very limited. Sam's children need to get back to running this business like he did.

There are two employees that were more worried about talking about their vacation together to Florida than helping the customers. One was a manager upfront and the other one worked in customer service. Their conversation was more important then helping the long line that there was. They were rude to all the customers, they were disrespectful and most of all, they were slow because of them talking and laughing the whole time. For a few customers they would stand their and talk about them as they walked away. They also did not have the friendliest mouths either, and there were children in the line with parents as well

I love shopping at my Walmart by my house in Lebanon, Indiana, but the past few times I have been in there, the cashier was more worried about everything else but helping me with my purchases. There is one cashier who is only around 16 yrs old, named Kali. I am not the only customer who has complained about her but Walmart does not do that.
I went to Walmart to buy some groceries and when I went to check out, she was talking with a few other cashiers about what her sister had stolen from the store! I, personally, do not want to hear what goes on with someone else. To add more kindle to the fire, a young man was in front of me checking out and she looked at me and said that he had a cute butt! It was highly inappropriate and down right disrespectful The things that she talked about was uncalled for. I will not be returning to that store as long as she is working there. I would rather go 15 minutes away and shop elsewhere. I have complained about this girl time and time again and nothing gets done. What she does and says warrants her termination as one of your employees!

Today, while shopping at the Walmart Super center on Merritt Island Florida, my wife and I were told by management that her small licensed service dog had to be on the floor with leash attached and that this was due to Florida statute. This statement by the Manager was in error. After extensive investigation and a phone call to the Florida A.D.A. I discoverer that no such statute or law or Ordinance exists and considering that this is the only place that I have run across this, I believe that your managers must be relying on hand-me-down information that is false and without any type of investigation on there own. Her service dog not only wears an identifying vest, he also has his NSAR license attached to his collar for inspection even though it is not required by law to do so. This animal is small and fits very well in the child section of the basket and lays/sits on a clean blanket that covers the entire area were he is at all times. Having him on the floor in the past has caused him to be stepped on by not only other customers but Walmart employees. He has been hurt several times by being on the floor, luckily, he has not been seriously hurt YET.
I request that you bring your store Management teams up to speed on the laws and common tolerance concerning the treatment of your disabled customers and there needs. If this is beyond Walmarts capability or desires than I request a note from the corporate management stating so. If that is the case, then I will refrain from the use of your stores. Especially since ALDI, Publix, Winn-Dixie or any other store that we have visited in the past never seem to have the problems with run away management that Walmart seems to have.
Another small item to bring to your attention, the use of your electric carts for the disabled by children to enjoy some racing down the isles is running ramped. As of yet, I have not seen any movement by the store management to stop this. I use my own mobility cart but the misuse of the store carts by kids, and by the way, some of them are Walmart employees children while the employees are on break. This misuse of the electric carts I'm sure has cost Walmart in repair and maintenance of the carts as well as some loss of customers who need them and will go else where to shop where they know the carts will be available, and they do not have to compete with kids to get them.
In closing, I understand the difficulty and frustration concerning the laws governing service animals, and I believe that the License/Registration should be available for the business to see but unfortunately this is not required as of yet. I'm sure that some non service dogs have been brought into the store on the owners word alone. I find this unexceptionable but I have no say in this gap in the law. But I assure you that our service dog will always display his license for all to see.

I placed an order for 2 beds. I also saw it online for a lower price, and I had clicked on the link to let me know when it was back in stock. I received and email that they were with a direct link to the item that was priced lower. I emailed Walmart asking that they adjust my bill to the lower price seeing as they had emailed me with a link to the lower price. They had me send the email with the link so they could see, and now they are saying they will not lower the price. I feel that this is false advertising. I have a link that was sent to me from Walmart with a direct link to the item listed at $299. Reference #150413-019639. I would appreciate having a price adjustment on this!

i went into the Lansing, illinois to buy some asphalt sealer that I had seen online the night before. I didn't see the sealer so I went to customer service. I asked the young lady to check and see if they had any or check the store in Scherville, Indiana. Instead she gave me the store number. I call the store and I was put on hold by a make. After saying hello a few times I hung up after 18 mins and called back. I now had a female who asked me what department was the sealer in. She then sent me a adepartment and I was bounced back to her twice before I asked her her to use the intercom. After the phone bounce to her again she said she could send me back again if I wanted her to. I informed her that I would go somewhere else because Walmarts Customer Service was not good. She said ok and hung up. Walmart needs to be reminded that Blockbuster Video was the bully on the block for over 30 years and it changed in an instant. Customer service is important to me and other. I use to be a customer service representative and giving good service to customers is not an option.

I come to the money center often on hickory hill WalMart in Memphis TN. They open at 6:30 am and there is never no one to assist with the customers I stood there for 40 minutes no one show up finally the sales clerk told me & others customers waiting that their clerk called off that is not our issue as a customer to have to wait cause of a sales clerk not responding to do his or her job and a manger never showed up to assist the customers with their needs this issue is an on going problem and needs to be resolved thanks.

On April 17.2015 my purse was stolen and the the thief went to WALMART and charged 650.00 on my debit card. WALMART never asked for any ID on this purchase nor did they check the signature. The they purchased a $949.00 T.V on my charge card also never asked for a ID nor did they check the signature. The manager at WALMART told me that there corporate policy does not require them to check a signature nor does it require them to ask for ID. I know I am not the only victim this has happen to, I posed my story on FB and my victims have responded. Had WALMART checked for signature it would have said C. I D and a thief would have been caught on the spot. The local Police department said there hands are tied as WALMART DOES NOT CARE! Anyone that steals a credit or debit card goes straight to WALMART AS THEY KNOW THEY NEVER CHECK.

I boycott you, Walmart, and so do many of my friends!! Reason, you're not Union, and you're just another greedy corporation making billions off the people you employ, paying them low wages by keeping a lot of them part time to avoid paying benefits!! Walmart is the perfect example of why people need Unions!!I See where you advertise paying $15.00 an hour? BS!! If your management, and CEO, COO's are worth the millions you pay them, how come everyone around this country post, and make jokes about your dirty, disgusting, greedy stores!! Just remember: greed is a sin, and charity is a virtue!! Don't give me any of that, "you realize how much we give to charities" crap, it's just a write off to pay less taxes on your billions in profit, while the small people get screwed!! Walmart is a disgrace to the working men, and women of this country!!!..... Oh, by the way, if your such an important corporation in this country how come my " spell check" won't except the name Walmart, and changes it to Elkhart ???

While waiting in the Express Checkout I noticed the customer in front of me had a cart full of various Easter clearance items. When the cashier did not speak to the customer and ask her to move to another register I asked if I could be rung out first as I had less than the required number of items and the other customer far exceeded the indicated number? While the customer looked at me the cashier (without a name tag) ignored me and began to have a conversation with the customer. I then asked to speak to the store manager. The cashier asked why? Even when I pointed out (again) the cashier failing to honor the Express item numbers the cashier said she is trying to ring up as quickly as possible. I informed the manager the cashier was not following the store policy and I wanted to complain about lack of protocol. While the store manager apologized the cashier never did. Why have Express lanes if your cashiers cannot follow your own company policy, or are to illiterate to read andnenforce policy? This has not been the only time I've observed cashiers failing to honor Express . How often are cashiers trained/retrained? Do they understand English? Why would the cashier not a knowledge my request for faster check out? How often are they trained in customer service and satisfaction? Store #2697 Antioch, California. Op #00004872 Date: 04/19/15 Time: 20:28:31.

This complaint is to store#2989, auto department, employee name: Ivy. I bought a CAR battery (MAXX-H5) in ST# 2989 on 4/18/15. Today (4/19/15), my husband tried to replace the battery in a 2007 Volkswagon beetle car but found that he does not have enough experience to replace this battery. The old battery is over 7 years but it is still OK. We decided to return the new battery to the Store# 2989. When we returned it in the customer service counter, the service rep told us that we need to go to the Auto department to verify the battery if it is full charged and told us this is the policy. As a customer of Walmart, I did not know this policy but it makes sense to me. We (my husband and I) went to the Auto department and asked the cashier (Ivy) if she could help us to verify the battery. She seemed clueless and told us to go to the customer service for return.
We had to explain her why we were here. She asked a technician to verify. The technician verbally confirmed that the battery is in good condition. We asked the technicain to inform the customer service rep. He said that he does not have authority to inform the customer service but he pointed Ivy and he talked to Ivy (we did not know the detail of their conversation). We had to wait over 15 minutes but Ivy was at another counter and did not say anything to us. Finally, we asked Ivy to either have a written note on our receipt or call customer service to authorized the return. Ivy promised that she will call so we went to the front of the customer service counter. When we were at the CS counter again, we learned that Ivy did not call the CS rep for authorization of return. The CS rep called the Auto Department. We had to wait again. Finally, we got return receipt. We are not happy about the service we got from Walmart this time.

I went to the WalMart at 8000 town rd Raleigh NC on Saturday the 18th of April. I went to the Sports Dept no one was there. I found someone and ask them page someone to this dept. After three trys I went to the manager and ask for help, I wanted to buy a fishing lic.. He said he didi not have anyone working in the store who could help me. I could come back tomorrow. So I went back on Sunday and got the exact same results. This is the worst customer service I have ever seen. On the above Star rating, I would have given you a zero if the form would allowed me to.

Was looking online for portable basketball hoops and searched stores near bu but both stores said not able in store. I then ordered online and am currently awaiting the arrival of the hoop. But went to both said stores this weekend and the exact hoop I wanted was available in both stores with many available. To double check before writing a complaint I again went online and they still said not available in store. Very disappointed that we are currently waiting 5 days later for an item to arrive that was available in store all along due to incorrect information online.

On 04/11/2015, My husband and I paid for a Char Broil propane which cost 299.00 plus tax and 27.00 dollars for extended warranty which brought the total up to 347.00. We asked for it to be assembled. We were told that the person who assembles it only works 2 days a week, and we could pick it up on Sat 0418/15. We went to Walmart but there was no grill We talked to the sales person who went to look for it , the grill was still in the box not assembled and no one could say what happened. We do at lot of shopping at Walmart in Neptune store number 48 and the sales people are not very helpful and act like you are bothering them. Needless to say, I just asked for a refund and went somewhere else. No more business with Walmart!!!

I ordered tires for my car online on ship to store. They worked well except the tires the website told me were for the rear tires for my car was incorrect. The size was wrong, they had to be returned and refunded, and the store had to order the correct size which sets me back a week in getting the proper size for my car. The tires website said to order were 245/45rz20, which they should have been 255/45rz20. So they are an expensive tire to go onto an expensive car. It is a good thing Cody the tire tech at Woodsville NH Walmart was courteous enough to listen when I questioned him of the size, becausse I knew the front and rear sizes are different.
KUDOS TO CODY. He helped me get them returned and ordered the right size for me. I guess the real reason for this complaint is to get the website updated on what tires are the right match for the car they are being ordered for and to make sure they are for the front OR the back many cars do require different sizes for front or rear tires.

My daughter went shopping for me and I gave her some coupon. We both have worked for walmart as well as my mother, together we have over 26 years. Her cashier was rude, the csm was rude, over two coupons that they apparently have no idea what your policy is. She was treated like a thief. She was told by the cashier that "you got razors for 1.97 your coupon is $3 you shouldn't be able to use this" The coupon was valid on one pack of Gillette 3 razors. There was no size requirement on the package. This is not the first time we have had trouble using your "comp" and coupon in this store. We will no longer be shopping your stores. From now on, I will just go to the stores with the items instead of shopping your store at all. Keep treating your customers like thieves for using your own policy's. By the way, they let us use our coupons, but it will be the last time we will be treated that way. Chalmette, La store is always nasty, smelly, and employees rude. will never be back!

Wal-mart in Fort Wayne had open job interviews today. My daughter spent three hour trying to use one or two computer which did not work correctly. I just told her to go home. I cannot believe how Wal-mart allow people to be treated. Managers and supervisor were not helping and were being disrespectful. If you going to hold a job fair please allow it to be fair. People need jobs and less stress which they got a lot of it today. I feel so ashamed that I shop there.

On Friday, April 17, 2015, my daughter and I were shopping at the store in Turnersville, NJ. At about 9:15, we were getting ready to check out. The lights had flickered and we found the registers were off line. I saw a woman and asked how long they would be out, and I found it hard to believe that Walmart did not have a backup plan. She told me that I should be glad that I was not being asked to leave the store. I was stunned by her attitude.
I am a disabled person and did not appreciate the way I was spoken to. I then asked her for her name and she said it was Joanne. I asked for her last name, and she told me they did not give out last names. Again with the same attitude. I have always heard that your company is very customer friendly, and I now find that is not the truth. As a consumer, I expected to be treated with respect. I did not find that to be the case yesterday.

I went to wal mart at south tryon, Charlotte nc, today it freaked me out. I was in line at self check out waiting, this black lady skipped in the front of me, I told her you are skipping line, she turn around said shut the *f of, I'm staying right here, do you have anything else to said? people's behind was looking, awww I came to the girls at the cashiers told her what happened, she didn't do anything? ( I know the girls it's not security) but at lease she need to shop the lady skipping the line or call security or manager. It feel unsafe, even wal mart it cheaper than Target, but I never feel unsafe. This is the last time I go. I don't want to be hits or cursing by someone skipping the line. If Walmart not revalue or make a change, you will loosing middle class.

You would think the Walmart Stores in Arkansas would be the best since their home is Arkansas. But, the Walmart #2575 on Dave Ward in Conway, AR is one of the most poorly managed that I have ever shopped in. Just a couple of examples: Not long ago, I went to buy the 2 pk. of Great Value butter. They didn't have any out so I asked a stock person if they had any in the back. He supposedly went to check and came out to tell me they no longer carried that item. The next day, there it was in the butter section. I guess he just didn't want to look for it. Next, I went to purchase some 2% milk. I am a widow, living alone, so I only buy smaller portions. All they had out was the gallon sizes. Once again, I asked a stock person if the had any smaller sizes in the back. He said, "I don't know."! Really! So, I asked him if he could check. He was gone for a very short time and came out and said "No"! This store is not only poorly stocked but the manager must expect very little customer satisfaction out of the employees. I will admit that a few of the employees have been helpful in the past but, overall, the employees are unfriendly and not helpful at all. I really hate to ask anyone there for assistance because of the usual reaction which makes you feel like you are asking for the moon. This store is not far from my house and I really would like to continue shopping there but there is a large Kroger almost as close and I have been tempted to forget Walmart and go elsewhere.

As soon as my wife and I walked into the store we were greeted by a "Walmart Greeter". When asked the location of the Pharmacy, she had a hard time telling us where it was located. Once we found it, I had asked the Pharmacy Tech for a price on a medication. I had to attempt to fill the script first, because I had a coupon. The med was over $120 but grocery down the street had it for $47.00! After shopping for over an hour, we went to check out. The cashier questioned every single coupon we had. My wife had to start pulling items out of the bag to verify. One coupon came up expired, when in fact, it expires two days from now. This was verified by the cashier and the next customer. After having to take more items out of bags for coupon verification, my wife and I left the store. Never will my family or I be treated like this again. Way to many places to shop.

After searching for a Bluetooth mouse on Walmart site and seeing multiple available in stock in store now (according to the site) I went 40 minutes to the Walmart to get one. After arriving I go to the electronics section where the mice are and find out that all of the "Bluetooth" mice that were on the site are actually wireless dongle mice that take up a USB port making it useless for the laptop I had. I was very displeased that I couldn't purchase what the website labeled as Bluetooth mice.

It seems like every time I go into Walmart to get a prescription they either have to order or, if you call one in you have a automatic call telling you that its ready. When you get there to pick it up it's not ready or they are out of it. You still have to wait any where from an hour to two hours(at the store) to get it(after you get the call). So I transferred all my prescription to another place it only takes about an hour to get a prescription there. Also you go to get groceries and they are out of a lot of stuff. So I go to other stores to get what I need, they my be a little more expensive but at least they have what I need and want.

In store #0955 on April 9, 2015, my wife fell ill in this store and went to sit in our car. In doing so, she forgot one of her bags that she had purchased cosmetics and toiletries in the store. On April 14, 2015, she discovered that she was missing some cosmetics and we returned today, April 15, 2015 to check with Customer Service to see if it was turned in to the Lost & Found Section. After checking the Log used to identify items turned in, we found that it was listed with the date and items. We didn't have the receipt and asked exactly what the items were that was listed. A Customer Service Salesperson named Marie, slammed the Log shut and said she couldn't help us, very rudely! We then left the Customer Service Area, to see if we could remember what she had bought.
A very friendly Customer Salesperson on the floor tried to assist us by telling us that we could request a copy of our receipt, since she used a Debit Card. After going back to the same lady, telling her how rude she was to us and that we wanted her to look up our receipt by our Debit Card number, she said why are we fussing, she's waiting on us now! She had never asked us how we paid for the items and that we could ask for our lost receipt by the Debit Card number. We waited at the counter 17 minutes awaiting her to find our receipt. We started to look for the 3 items she said was listed (later finding out there were 6 items missing and were indeed listed) and brought two of them back to the counter, as the 3rd one was out of stock. This lady Marie had left the Customer Service Area and had given the Log book to another salesperson. This person was extra nice to us and was the one who found the other 3 items which we went back in the store to get and she refunded us the money for the out of stock item! What a horrible experience we had at this store and expended at least 1 and one-half hours settling this matter. We have strong feelings not to shop at Wal-Mart especially this store again!

I at one time worked for Wal-Mart and the policy was only animals allowed in the store were service animals. And if your policy has changed just answer this e-mail and I will start shopping else where. Seems like everytime I go to this store people are in the store with dogs in there carts or just walking around and they are not service animals. Today a guy had one on your display furniture at garden center check out. Said something to the cashier and the only thing she could say was they weren't allowed to say anything. Enough is enough like I said they put the animals in the carts and we are suppose to put our food in them. If animals are still allowed in the store I will start shopping else where even if I have to spend more money to keep from putting up with the stupidity of others. And let the cashiers have some say so. Also I do spend quite abit of money each and every month, but it can stop.

On april 4th 2015 around 2 not exact sure of time I know I stopped there before my appt at 330 pm. I went in there to pick up a gallon of paint. I had my niece that day with me, she had some change in her pocketbook and she took out her ipod generation 5 that was given to her for christmas. We waited for a second to count her change and I was helping her. I took out some dollar bills to give it to her because she wanted to buy something, the thing is she put ipod down and we walked away for a minute. She realized that she left ipod on top of something went back it was gone,, not even a minute. I asked everyone I could employees that worked there some where nice some where not I even asked costumers that where walking by the area. No one had a clue, my niece was crying so bad her face was so red everyone just fell sorry for her. At that point I went to costumer service and asked them if no one brought it up. They said no, I asked if theres anything they can do to help us maybe look at the camera. All they said was to look at the lost and found and for me to give them my cell number and if it shows up they would let me know. They also told me a story of someone who lost there iphone mean while my niece was crying hysterical, and no one seem to care or suggest to call police and make a report...am so disappointment in walmart that didnt help, I called a couple of times to see if maybe it was found and nothing that sad part is we shop there so much.

I have been a faithful customer of Walmart for many years and most of the time my shopping experience has been very satisfying. Now the problem I have is with the political road you have decided to embark on. You have crossed a line when you threatened a sitting Governor with your rhetoric on the homosexual agenda with the RFFRA law that has been passed in 20 states until Big Business got involved with the process. You, as a corporation, need to decide whether you want to be a family friendly business or be tethered to an agenda that is satisfying only 2.6% of the population, is unhealthy and destructive to the family. Until that time I will take all my business elsewhere and will discuss this decision with my friends and family.

Re: Salmon Arm, B.C. store. Wanted to buy the lawn tractor battery listed in the flyer. Went fairly early to avoid the rush,, Could not locate the battery on the shelf, asked for assistance and waited over !/2 hour. After requesting help twice more a person of some authority finally showed up with a hand held device which did not work. The battery was not in stock and could not be ordered in, I asked for a substitution and was offered a higher priced one but at the higher price but was told that it would be reduced at customer service. BIG LIE. They charged me full list price and did NOT want to accept my exchange battery as it was not a Walmart one.. Only a couple of tills were open plus customer service which I went to. The line up for each of the two tills was at least six people long. I am very disappointed as I have had good very good experiences with other Walmart stores.

I have complained before about this store and its level of security. you are in business to make money, but can't someone watch the types you serve? I shop there quite often for lower prices but cannot tolerate the people who totally ignore rules. I was told long ago that someone would get better watch over parking lot. The person who called was not real nice. I could tell she was not happy. nothing has been done. In this state there is a big fine for parking in " Handicapped". That place runs amuck. If you were to enforce this would help. This happens all the time. some of these jokers need to be warned. I was told by the Manager they cannot enforce out there. What? how about regular rounds by Rent a Cop? The level of folks you serve sometimes need a rude awakening. I do not like the whole atmosphere here in Holland. Do not call me. Just do something.

I bought Kettle Brand Sea Salt and Ground Black Pepper chips at the Wal-Mart in Port Arthur, Texas for a long period of time. Delicious chips that go good with anything. What Happened to them? Can't find them at ANY Wal-Mart in my area. Why does it seem as though when you find those things you simply love and look forward to finding at your stores, it suddenly disappears off the shelf never to be seen again?... Please bring them back, if you haven't tried them you must! They are GREAT! I learned that Walgreen's sells them. its just one more inconvenience I have to go through because you all decided to pull them off the shelf.

Waited in the Fabric Dept for 10 minutes, all the while trying to get someones attention to come help customers there. 3 were waiting in line. The person at the automotive dept ignored us when asked to get someone for help. I'm guessing a manager walked by, she said she would get someone back there. The three people waiting including myself, saw 6 associates in the isle. One of the people waiting sent her friend to get one of them, they totally ignored her. This is not the first time i've encountered that kind of behavior. Really pathetic to be working in a public place and have absolutely no idea of helping anyone. Once someone came named Mandy, we asked who do we complained to , she said to her. That is would not go any further if we complained any where else. We were told they were in the process of changing things back to the way it use to be. Looks like to me, your employees are walking around doing just enough to look busy. Really bad place to shop

Today I went into WalMart in san Antonio located on military and Flores and I tried to exchange a watch that was given to me as a gift. It is a timex that is $29.92 it doesn't fit my wrist the band pinches my skin. I didn't want a refund just something that I could use. I tried to get the receipt from my ex but he said he threw it in the trash and doesn't really care. to be honest I asked them if I could just get my son some pampers and wipes. His dad wont help me out and I thought that I would be able to exchange the watch for what I really needed I am a single mother and times are hard I just don't see why I am having such a hard time to get this issues resolved. I have tried to go a few days ago to get some thing else pantries and socks and the lady at the desk said I had to ask the person in jewerly. she was out to lunch at the time. I decided to wait for another day. That was to day I am in desperate need of pampers and things for my son he is 7 months old and I don't want to have him with out. I explained this to the people today and they said I needed a receipt I can't believe they were so cold hearted. I just thought that since it was up to the person in the jewerly department it could be done. I am so heart broken and disappointed with my experience there.

We had a nextbook that was under warranty that we had bought . Sent it back and got the check for replacement. Went to your store in Boonville to get the item. Took the check in only to find out that You All charge a percentage of the check to cash it. Pretty Bad when we get charged for cashing a check on your product you sell. Should have sent us a gift card instead, or something that we would have been able to get refunded FULLY! What's the point of a warranty if it doesn't guarantee a FULL refund!?

My complaint is concerning 11 Apr 15 around 8pm I was looking the Walmart site and found items on sale and decided to apply on line for a Walmart card. Walmart approved my new credit card, but I was unable to purchase anything, because it kept asking me to input my 3 digit code which didn't have since it was a new acct. So I called Walmart.com customer service support asking for assistance. They kept asking me to call various numbers and one lady hung up on; Customer Support gave me several numbers, 1877-2947880/800-925-6278/800 9666546, none were able to assist this continued on 12 Apr 15. I tried to make online purchases of $647.21 I was approved for much more but this is what I wanted to purchase. I kept going on line to place my order with the new account and I couldn't get past the checkout because it kept asking for my 3 digit code which I didn't have since the acct was new. I called Walmart.com to ask for assistance a couple of customer service clerks told me to enter 000 for security code or 999 or 123, none worked, no one could help me. I still haven't been able to order my merchandise on-line, I am very frustrated with Walmart. I previously had Walmart acct bur had bad experience so I paid off & closed it. I have a ref number DTQSFJGXAN. When will I be able to use my credit card which I was approved for 11 Apr 15 to get the items in my order. Judy Charles, 4603 Lyceum Drive, San Antonio, TX 78229, I await your response to my complaint. Thank you, Ms. Charles

I went to walmart in Manchester ct. to buy stuff and also get my baby some earrings so I was stand there at the jewelry counter for like min. and no one shows up. so I then went to go find someone in which I did and when I saw this lady I knew I would have to ask her more then once for someone to help me. so I went back to the counter to wait for another 20min and no one shows up so I went back to the same lady in which she said oh yeah I forgot sometime you just can tell when someone has a stank attitude so finally someone came and she was very nice she apologize and she tried to see if she could nock off some of the price for me waiting a half hour but the broad said no. but I knew she wouldn't because she was Spanish and I wasn't and the lady who tried to help me was black in which I am also but I bet you if I was Spanish I wouldn't had to wait as long as I did or if I did she would of gave it to me for half price I shop there to often for people to act like they don't want to do their job. I thought the store in htfd ct was ghetto but that one take the cake your company need to check on the people you hired because there been plenty of time I went in there and your employees would just be gathering around each other. a few time I was there they was cussing not caring who was around.

Downsizing of your products. I purchase your Great Value brand of Homestyle waffles. It is apparent that you downsized this product as least two times within the past year also, the new packaging sucks. I spend about $300.00 a week at Walmart however, practices like this will prompt to go to your competitors. I know your company is good at making money, now I know the reason why!

I usually shop at the Wal-mart in Broken Bow Oklahoma. I have went there the last 4 days to try to buy a 50lb bag of Purina Dog Chow only to find empty shelves every time. I finally get to the customer service clerk and ask why the riser was empty only to find out none of this product had come to the store on the truck. They guess the warehouse was empty. Yet there is no signs up and the store had plenty of ol'roy which not many people buy or they wouldn't have it either. The aisles in the store are one cart aisles. Last time I checked more than one person at a time shop. If ya would start worrying about your products, your customers, and your employees instead of all of this stupid remodeling every few years, ya would have a better company.

My wife made tacos for supper tonight and when I bit into my food, I found a human tooth in my food! We got out meat from the Kittanning Walmart. When we reported the incident of a human tooth in out meat, they only repaid us for the meat! I bit into that and it was disgusting!!! I will never purchase any meat from that Walmart ever again! And the worst part about the experience, was that we didn't even get an apology or any other form of restitution except for a refund. Made me re-evaluate where I will be taking my business in the future!

I purchased a battery from ST# 2874 I learned was 4 yrs. ago. My problem arised from the battery gett high build up of acid on the positive post. This went on from the 1st year of purchase, but I thought it was normal or maybe the car. About 2 years ago I purchased the post cleaning kit, but never used it. Recently the battery started going dead, but once I it was jumped the battery would work again. i decided to clean the post and when I disconneted the positive post I noticed that the battery was damage at the post and battery caseing. this being the source of the problem and a walmart tech installed the battery. when I approached the walmart location I was called a lier and that it has been to long. i tried explaining that this is damage I would not have known about until now. So I purchased a new battery from same location, the tech tells me that was the wrong battery they installed, Im really upset about this because the battery I turned in still worked, just had the leak and it was the wrong battery. Im asking for this to be looked into, I called the complaint line and the person said the store manager would be calling me, Ive recieved no call. as of this complaint.What can be done about this?

My daughter went to the Floresville Walmart vision center on the evening of 4-8-15 to drop off a prescription for contacts and gave the employee her united healthcare vision plan card and HSA card, the vision plan card was for the employee to verify and find out how much the insurance was going to pay for the contacts the HSA card was to pay for any amount difference. While my daughter was there she called me with the question of how to use the HSA card and Did the insurance need to be called to use it. I told her no and explained that she was to use as a debit card and to just swipe it and enter the PIN number like we do with debid card. The employee decides not to call the vision plan either because my 19 y/o daughter, who knows nothing about how these cards work told her not to call for HSA card that has a MasterCard logo on it and charged the whole amount of $101.00 to the card and this employee told me when I called to complain, that she did what my daughter told her to do when she called and asked me about the HSA card, which correct I did tell her to swipe it but never did I mean for the full amount. Certainly your employees know the difference between a insurance card and a debit card. I work in a medical office with many different insurances and when a patient hands me a insurance card and a credit card it doesn't mean I get to choose insurance benefits or just go straight and cover the full balance. Of course not, I have the common sense to know that if the insurance card information is given to me, it means the office is to submit the claim and the card with the MasterCard or visa is for the copayment. I would like this matter corrected and my HSA card refunded and to cancel the order for the contacts. I will have my families vision needs filled somewhere else.

I took a women's top back to Walmart on Shary in Mission TX. I did not have the receipt because it was a gift for my birthday 2 weeks ago and it was way too big and also not my style. Stood in line at customer service for a long time and then when I finally got up there, the person at the register said it would be a $3.00 refund, so I said ok as I had no receipt. I left and went to the women's department and looked around and there was the same top I brought back hanging on a rack (there must have been 10 identical tops there ) and it was marked $12.97. So I took the top and stood in line again for a long time and when I got to the register the person said it was $3.00 but why were they all marked $12.97 and no sale sign around. So I ended up with $3.00 which I think is totally a rip off. Don't know if I will be shopping at Walmart again.

I already sent a letter to WALMART in which I express my displeasure with the way the receipts are issued. Illegible in parts. I was trying to participate in their competition, however, I could not even read and copy some of the identification features rehired for the contest. This is not a big deal. I just wanted them to know that I had wasted half an hour of my life trying to read a document of theirs.
Please make your receipts more legible and if you are having a contest, make it as easy as possible for the customers. If I have to spend more than 10 minutes filling out information than the contest needs to be changed to where it won't take as long.

I have been shopping at the WalMart store and they have always had the frozen Milky Way ice cream bars. All of a sudden in the last 2 weeks they don't have them anymore. They only carry Snickers and Twix and when I approached the assistant manager Pete he kind of blew me off with" oh that's corporate". Rather than check to see if it was a supplier or something else why they didn't have them in the case. He doesn't deserve his position since people seem to be a bother to him.

I recently bought a bag of Marketside premium romaine lettuce mix and it was soaking in water. I couldn't even spin the water off the lettuce in my salad spinner. I will no longer buy Marketside products . I not only wasted my money on the lettuce as it was inedible, but also the salad dressing. It is too inconvenient for me to take a food product back to the store.

Twice within the last two weeks a rollback price was misrepresented at the store in butler, mo. The last item was fixaflat, on the same shelf they had a 12oz can on the right side for $4.97 next to it was a rollback price of $5.00 for the 16oz can, but what was there was a 20oz can, not looking at the ounces until the checker charged me $6.97. I said something about the price and she explained the rollback price was for a 16 oz can not a 20oz can, so I complained, but nothing was done or even checked out while I was there. now if this is a way to raise profits, I for one will start shopping more at dollar general or wait until I go to Kansas city to do my shopping.

We were shopping, I had printed out the coupon that we printed off the internet. They took all coupon except for one that expired on5/4/2015. They said that it was not any good because it was off the internet, the thing it was printed off the same page 0222360587965949 on Walmart.com website. This program is a scam!

I purchased a Dirt Devil hand held vacuume, model number BD10025W and am happy with it. Unfortunately the filter, part number 3ME1950001 got a tear in it and it is impossible to order a new filter. I tried to order one at the Walmart on Glenwood in Boise, ID and the person took down my information but never got back to me. I went to the Walmart store on Overland in Boise and the service dept person told me that I must order it online. I was told that the Sporting goods dept had a computer and could help me. The people at the Sporting goods dept were very helpful to try to order one for me online but were not able to do it. The assistant store manager tried but he too also failed. I could not order one successfully online at home either. Your stores sell this model, there was even one at the Overland store. Why in the world do you sell something that you cannot order parts for? I could order one from Dirt Devil but will have to pay shipping. I understand that when I order a part from Walmart.com that the shipping is free. If I order the part from Dirt Devil or another company other than Walmart.com the cost of the filter and the shipping would be just as much as buying a new vacuume.
It is an F4 filter, part number 3ME1950001 for a Dirt Devil hand held vacume 7.2 volts model number BD10025W. Indeed when I entered the part number in the search on Walmart.com the Dirt Devil model appears but I can't order the filter. Why is this? Please help me to secure a new filter for my hand held vacuume.

I bought an electric heater at mountain view Missouri walmart. After a month or two it kept shutting off and finally would not turn back on. I took it ti Thayer Missouri walmart. They gave me a different one. It was a sunbeam . Pretty soon it started shutting itself off and finally wouldn't come back on at all just like the previous one. So I took it back to walmart in Thayer but the only receipt I could find was the original one but the heater was circled and initialed from the first return. They said the original receipt was over 3 months old so they couldn't take it back if I didn't have the other receipt they gave me when I returned it. Then they called the manager who said they hadn't even carried that heater., which is wrong because I got the replacement there and it was just like the original heater. I seem to be having a lot of trouble returning things to this walmart in Thayer Mo. I don't buy a lot of things at Walmart but I will NOT be shopping there at all until this is resolved.

It was very important that i had to order an important prescription for my ill father and for the past few fays of calling your crestwood il store, nobody answered the phone. today i called again. it rang several times, then someone answered and hung up. this happened five times. i guess the ringing bothered her. the last call i made it ran awhile, then a lady answered. i asked for pharmacy, then once again i eas holding forever! no answer at all. this is no way of doing business. people can die waiting for medicines they rely on. needless to say, i took my business to walgreens. they were very helpful and glad your company screwed me around. i used to always shop with you but have second thoughts now.

Yesterday at your store in Murdock, Florida. I purchased a GoBank debit card. $2.95 for the card and I put $20 on the card. Today I went to the GoBank web site to activate it and have gotten the run around from them. I went back to the Walmart store to file a complaint but was told there was nothing they could do about it since it was not an in store item. It is bad when you take money from people like me and will not stand behind the things you sell

Our Sherman, Tx. store can not seem to keep their shelves stocked. , This has been going on for several months now. They once carried sugar-free orange jello and nursery water with Florida. Haven't seen either in some time. I have talked to workers and mgrs. alike. They take your name, number and never call you back. Other Walmart's in neighboring towns don't seem to have this problem. Getting tired of having to go to other stores to get the things I need.

I was shopping at your Nampa, Idaho store off of Greenhurst and 12th avenue today at 4PM. It was really busy! I was picking up a pack of diet coke and looking at my grocery list. I did not see or notice that I was in the coke guys way, as I was passing him he made a statement to me. He said it was, "OK that I took my time because he was on 36 hours of overtime anyways!" It took me a minute to register what he was so rudely saying to me. I just want to say that it doesn't matter how many of hours of overtime he is working, because I am paying his paycheck by shopping in your store. I know that I am just one customer, but if everyone who shops in your store was treated the way I was just treated, your company and the Coke Company would be out of business and the coke guy would be out of a job. Nice Lady who finds another place to shop!

As a result of walmart continuing to side with the L.G.B.T. community and supporting the anti God anti Christian majority we will take our business elsewhere and sell our stock in your pro homosexual perverted gay agenda company!

Dear Corporate offices of Several Stores, There is a major shortage of pain medications in Las Vegas. Over the past several days I and husband have been to over 30 different pharmacies. We have been told that they are out of this medications and are not expecting any soon. I was pulled aside by one pharmacy worker and in a very hushed voice he told me that it has been over 7 ½ weeks since there last Percocet medications delivery and he is not expecting any soon. That makes me worried about the other types of pain medications. I was changed because my old medications was even harder to find each month. They do not work as well but it is better then nothing. Well, right now I have nothing. I will not say who as I do not want him to get fired or threatened.
I am not only a patient but also a care taker of two elderly persons. I am not able to get there prescriptions filled. She has cancer, he has kidney failure, I have a ton of thing wrong and my husband has arthritis. None of us can get anything filled. We have been long time members of the same pharmacy for over 20 years. We are being forced to look elsewhere. When I try to talk to the pharmacist (most won’t come to the window-that is great customer service right there). They look at you with a blank look of “Sucks to be you” When you ask when you can get it filled all they say is “Try a different pharmacy”. Well guess what this does not work. I have asked if they can check a different vender. They just walk away.
Have contacted Endo Pharmaceutical to see if they are having problems. They said they have plenty of pain medications of all kinds. They are shipping them to their distribution centers. So where are the medications going from there. They are not making it to the stores? At least not in Las Vegas. No patient with a legal Rx should be without their medications. Elderly people should never be made to stay in pain.

I purchased Hamburg at Walmart on March 27th when I went to use it I noticed several spots that looked like needle pricks. Today April 2nd I went to return it because I had an appointment at noon to get my taxes done. I arrived at 11:45 and there were 2 peoples working and waiting on customers with 3 more in line me being #4. The manager in charge of the cashiers told the cashier on lane 13 that pickups were to go to customer service lane 1 because there wait time in line was so bad. I took this as to hell with customers doing returns. So then one of the clerks doing returns said she would check on it left and had still not returned at 12:31. The second cashier started taking people out of order to do customer pick up. I then asked for a store manager. I finally completed my transaction at 12:31 missing my appointment. The store manager never showed up. I tried calling your 1-800 # after ten minutes on hold I was discounted after giving her my name # and the store address, I thought she would call back but never did. The store # is 1513. Put I guess I should expect this type of service since that's the one think you don't advertise. I also know nothing will change with this complaint except my shopping there is a Publics right across the street and they are always happy to see me.
Rating me experience with the store and 1-800are a negative. 10.

The Company's response to the Arkansas Religious Freedom Act was totally uncalled for. I received this info on Facebook and have forwarded it to all my contacts and have suggested a one month boycott of all your stores. It is time you people grow up and stay out of government related issues!!!
By the way I have 115 contacts and asked them to forward it to all their contacts so it might hurt you where it should!!!

Your packaging for Montelukast Sodium Tablets 10mg is horrible! The only way I can get to the tablets is to cut the packaging with scissors. With my arthritis I can not press and hold the spot and pull the tray at the same time. Please consider new packaging that is easier to extract the tablets. Thank you for your consideration.

I purchased my second baby gate from your store. The second one was also too short for the stairs. I purchased the last gate in November 2017. My daughter-n-law told me that one was also to short, but better than the first. I had intentions of giving her the receipt to return it, but that did not happen. I finally remembered to put the gate in my car. I tried to return the gate on yesterday @ the same store of purchased. I was told that I had exceeded the return policy of 90 days. I was speechless, but I did not argue the point. I did mentioned that I was unaware of this policy. (I am only assuming this is a policy). I thanked the attendant & left. I had numerous Wal-Mart receipts in my car. I could not find written information on ANY RECEIPTS NOR ANY POSTINGS in the Customer Service area which displayed a return time limit. I knew about the "no receipt, no cash refund", there is a credit given. But to have the receipt & unable to get my total refund is OUTRAGEOUS!!!!!
The front of the receipts ink is almost gone, but the back of the receipt with nonsense about survey is very legible. What is the most important entity of your receipt? The purchases, not a survey on the BACK of a receipt. This seems to be a ploy to prevent the public from receiving there money back. If I had found this "policy" on any other receipts, I would have to accept this. But this seems to be an undisclosed policy which is deceitful, & dishonest.

eggs were purchased at your Walmart store #2688 on HIGHWAY 64 this morning the IPC numbers are listed in the nationwide recall for salimeno. I called you store manager and asked him why the eggs are still on the shelf. He stated they were not . The IPC numbers on the package shows clearly the number in the recall , no excuses are good enough , and I will not accept any manager telling me that they are not on the recall list
. Its BAD BUSINESS PRACTICE, and I am sure the FOOD and Drug Administration will not appprove of any one keeping them on the shelves.
IPC number78742 12714

I waited 20 minutes and 3 requests to have someone open a locked case. In the case I wanted makeup removal pads. The cost of the pads $3.48. The clerk told me I could ask my product from customer service. When checking out customer service as busy and could not being my items to check out. When I complained to the manager Keaton (Castle Rock Co)he told me to blame NY. He could do nothing. If I didn't like it I could leave, so I did! Also changing deli hours to open at 10:00 Is just stupid. According to your customer service rating 2 out 5 this complaint will not mean a thing to Walmart! I won't go back. There are many other stores that can serve the customer needs!!!!!

Store Address
1801 W Lincoln St
Harlingen, TX 78552
(956) 428-0734
I have been going to this store for the past year. I always shop from 8-9 am Mondays through Fridays at least twice a week. I won't be going there anymore for things I need, but just to record my shopping experiences in hopes that social media or management can rectify an extremely rude environment made by its employees. This is a case of, "The monkeys running the zoo."
On more occasions than I can count, always on the grocery side of the store, when rolling my cart down the aisle, I have to stop my shopping cart and give employees "the right of way". They were not stocking shelves, they were either walking by or talking together side by side. The isles are only so wide, I would have to stop shopping and halt my 200 lbs cart so they can pass.
At first, I believed that they simply were not paying attention and it was an accident. Now, I am certain it is intentional. I began talking to the employees asking them if me and my 200 lbs cart were in their way of walking past me. Most would not respond, some would half heartily say, "Sorry."
This behavior is akin to the jock in high school bullying the kids to get of their way in the hallway. It only happens at this store, other stores in near by towns such as Weslaco and Donna have helpful and courteous employees.
So, from now on, I will be videoing my shopping experiences at the Walmart store on 1801 W Lincoln St in Harlingen Texas. My intentions are to bring awareness to my community, through social media, about this behavior and prevent people who are probably having a bad day, from being belittled while shopping .

We purchased a NEXTBOOK notebook at wall mart. It worked OK for a while and now will not charge or indicate that it is plugged in.
we looked it up on line under repair or service for NEXTBOOK and it states that it is under warranty for one year. If service is required return it to the place of purchase, not to them. We returned it to our local wall mart ware we purchased it. we were told by the electronics department manager that they will not help us. We must return it to the manufacturer. We purchased it from Walmart, not on line as they would warranty it for one year.
Purchase date Dec 14 2017
store Washington Utah, #01439
Price $211.64
SN YFGV0316079960
Transaction ID 587348780907222

I have been shopping at Walmart on Highway 72 since it opened. At first it was great. Now it is the worst Walmart in Huntsville, and Madison. The shelves are never stocked. For two weeks the vitamin shelves have been empty. Every time you go in there shelves are empty. Today I went in there around 4 pm and there was only one cashier. The line was backed up. I asked if no one was working and they said they called off. There were at least 5 CSM's in there and none of them were doing anything but standing around talking. There are always at least 5 of them in there little yellow vest doing nothing and no employees working. At 4 in the afternoon the manager should be staffed and if not his little CSM's need to work. I do not go to the self check out because I don't get paid to check myself out. I spent $230.00 in there last week and 270 this week I expect better service. We spend a lot of money in there. I had rather spend more and be treated better. Your employees do not care. This store needs better management at the top.

I have been going to the town center Walmart in long beach ca. for several weeks and before there have not been hand wipes for the baskets, I have contacted the managers about the wipes and all have told me we don't have on hand but will get them in a couple of days it didn't happen. so I started bring my own wipes. there are other problems, dirty wash rooms, and the demeanor of some the with workers , one heavy set black male with a beard in the sporting dept. ( I was trying out of a chair, he started ordering out of the way your blocking the me from going by, I was off to the side of isle). I don't think I am not going to shop at that store. I feel a investigation from the cooperation should be made. thank you.

Terrible customer service in the store in Mandan, nd and terrible customer service on you 1-800 customer service line. I would give 0 stars!

This store would not except my personal check as payment at check out on 4/14/2018, so I had to leave my bagged grocery's at the counter and return home empty handed as I do not have a debit card. I pay by check all the other time, this is the second time this issue has happened.

I want to file another complaint about the Walmart in Summerville/Trion Ga. They have the Primo Water Refill System. About two months ago it went out of order. It was out of order for two weeks. They finally got a new machine installed about a month ago. It went out of order after two weeks. They got it fixed. I was in the store today and it was out of order again. It has been out of order twice in the last three weeks.
I would dearly like to know why they cannot keep this machine working. Do I have to go in the store to check if the machine in working and then go back to my car to retrieve my refill water jugs? Can you tell me what is going on and why they cannot seem to keep this machine in working order?

I was in the store at 23 and Penn in okc ok to day at about 4.50 ,I picked up 4 items ...there were 2 cashier's and all the other employees were helping the new self - check area the line was ridiculous .....at 5:40 I left the store without the items I went in for.....I don't work there but I know they are busy at this time of day,you would think the manager would know it! I know my purchases will not affect your business but I think you have lost it.......I refuse to try to self-esteem check a basket full of items.YOU ARE NOT THE ONLY PLACE TO SHOP IN OKLAHOMA CITY! Close yes but not worth my time
Rhonda Goode

Walmart in Madison, Ohio
I received a Samsung phone as a gift from Walmart.
I had to activate the phone. When I couldn't do it from the internet because I was changing from
Family Mobil to smart talk, I had the choice of calling or going to Walmart to have them activate my phone.
Went to Walmart. They refused to help me in any way. This is not the first time I have had problems with the
Walmart Phone employees at this store. They put a sim card in my last phone and damaged the sim holder in the phone.
They had to be threatened to help me after that with a problem with my phone not receiving service.
They did it reluctantly so they were able to do it even though they told me they couldn't.
This time I just went home and used the call # for Smart Talk. Waited 1 hour for help... he told me he would
call back on my home phone... he didn't. Finally I got a hold of a woman that really could do her job and got my phone activated!
The process took 3 1/2 hours. This seems unacceptable to most reasonable people.

Wife took in vehicle for tire repair, had a leak in two tires, within road hazard coverage. Repair was covered, but leaked back down overnight. I took it back, and granted, they were busy, but didn't even get a "can I help you" around their personal chatting, so I gave up, took it back home, and put in some Fix-a-flat. Around 6 months ago, same experience, same vehicle, so I took it back a few days later, and finally the repair worked. Same occurred on my truck nearly a year ago, but I have no road hazard coverage. Second trip worked on my truck, but they weren't swamped. This time, not so much. Would not recommend Walmart for tires, or at least THIS Walmart.

My online order was sent to an address in Maine, not Kentucky. I was charged for the order. I chatted online with a representative on Monday, 2 April, and all she could say was that it was a third-party supplier. She said she would escalate the problem and I would receive a response in one business day - NOTHING as of yet. I just want my money refunded and forget the order. Order # 3541887-699055. It was delivered on 30 March to Newtonville, MA. The total of my order was $39.59, $26.05 from my debit account and $13.53 from a gift card. This is the second incident with this same third-party supplier. At Christmas I ordered a battery powered ride-on toy and it arrived with no battery. I contacted Breezes and no response. I had to purchase a battery myself.
Please respond with an answer. All I want is my money refunded, forget the order, and I will never order from WalMart again.

I've been shopping at the Windsor Walmart 6650 Hembree Ln. Windsor, Ca. since it opened. I, was always able to get all items that I wanted there. But since I see a new store manager name on my receipt, I, have a hard time getting items I've always been able to get. Now the shelves are bare, I haven't been able to get the razor blade I use, because they never have any razor blades. When I go to Lake County to see family and come back through Ukiah and stop at that Walmart they have everything I can't get at Windsor. I, asked a worker today why they never have razor blades any more and the answer (I, don't know) and he went back to doing what he was doing. What seems to be the problem at that store, except someone Is not doing there job of ordering and stocking shelves. There was lots and lots of empty shelves. I, seriously thinking about not going to Walmart's any more since I can only get some items there and have to go elsewhere to finish my shopping. SOMEONE IS NOT DOING THERE JOB AND IT SEEM TO START AT THE STORE MANAGER.

I was at the pharmacy at 10:00am to get my pills, the one came is as a new script which I had at home paroxetine called it in as a refill, lady told me I have to talk to the pharmacist its a new script. I told him I have it at home. We can stand here all day and ague he said, told him about the refill not a new script. I'm here to give u your script if its new and wish u a happy Easter, I said fuck Easter and laughed (I hate holidays) He threw the pills across the floor I had to pick them up and he said I'm done with u. I came back because they only gave me 15 which it a week suppose to be for a month, He said now u wanna talk to me after to told me to fuck off, I said I didn't not say that. Go to another pharmacy GOODBYE!!!!!!!!!!! I'm filing harassment charges against that Pharmacist, he has a attitude and I will go to another pharmacy who treats u like a human being.

I went shopping in the Chiefland WalMart on Saturday morning, 30 March 2018, at 9:00 AM. This was the day before Easter and the store was very crowded. In spite of the crowd, there were only two registers open. Although the cashiers were working as quickly as they could, it was very evident that the store was severely understaffed for a “holiday” weekend. I suggest the management sincerely relook their staffing policies to become more responsive to community needs. To preclude the standard response, there is a significant number of people who do not care for and/or do not participate in the self check-out program.

Why have you not activated grocery pick up at my closest store #4164 Kaufman, TX? This is not a even a reasonable situation. This is causing me to have to drive 28 miles to the Ennis, Tx WalMart to take advantage of this very helpful service particulary when my wife and I both are handicapped. Please at the least give me an answer as to when my closest store will have this very heloful srevive.
Thank You,
Don R Quinn

On 3/10/18. I bought some products on line .from Walmart. To be exact a 750 amp.Jumpstart tool with commpressor, for $38.87 and a Handheld microscope on line .And I paid for it wth my SSI debit card! They were supposed to send me an email with a receipt witch they never did .the amount of my purchase was $57.35 when I ordered the product for my Son for a Birthday Present.then I contacted Walmart and told them .I never received a confirmation for my order but they did take $57.35 from my bank account I did get confirmation of that .I need to know how to get my money back I'm a disabled man and only have a limited amount of money to spend .and don't understand how a big cooperation such as Walmart doesn't keep track of there transactions .said I never ordered anything from them .!!! My email is grandpadan123@gmail.com .and they told me they would respond to this problem I have with in 4 hours yesterday and never did!!I been trying to get my money back since 3 days after they took my money.now they tell me that they never even heard of me and I didn't order anything from them.then why is there a record of the transaction on my debit card? Thank you Daniel Billings grandpadan123@gmail.com

I live in a nursing home, my favorite activity IS crocheting and I have friends who get me RED HAERT YARN at Walmarts..
Three friend went to three different stores and prices were all wrong..14 ounce was $5.94
10 ounce was also $5.94. But is usually 3.88
The 7 ounce is 2.94. But was ringing up at $5.94
So I spent way more than I should have...at one store sales person counted up rolls and scanned the biggest...now I worked at Walmart many years ago. So I know this throws off inventory and money...
I only RECIEVE $30.00 a month and can not afford to be wasting money on others mistakes...But to be fair RED HEART ALSO MADE A MISTAKE AS I AM USENG A TEN OUNCE ROLL AND IT IS MARKD AS 7 OU ce...
This is a big mistake on someone's part and needs to fixed immediately...
I spent $35.00 when in fact I should have only been charged $20.00
Thanks
Sandra Campbell


On Thursday March 15/18 at 2:20 PM Terminal ID: WMTCJ021666 I had an incident or argument with one of the cashiers and CSM at the Bowmanville, ON. Walmart. The incident was over a price matching an item which was a tea box and the sore I was price matching with was Sunny Super Mart the Scarborough, ON. location The cashier was helping me asked me the name of the store, when I told her the store's name(Sunny) she said "We don't price match with this store." Then she turned to her co worker who was standing beside her to take over and asked her whether they accept a store from Scarborough, the coworker insisted that they don't take the Scarborough area. The I explained that every week, may be 2 times a week I shop at this store and I saw customers, including myself, price matching and most of the cashiers don't give us hard time only a few with no updating of the new store policies they asked one of the managers the manger said that they( Walmart) accepting all the ads.
At this point I asked the cashier that was helping me to ask one of the CSMs, but the other cashier turned around to ask a manager who was standing near by, that manager said that the do take any ad for price matching. Then that cashier( co worker) went to customer service and came back with another CSM Both of them with very aggressive attitude said" we don't do it". At this point I paid for my groceries and about to leave, I saw the CSM came from the customer service area after she talked with the customer service representative and told me, in the same aggressive tone" If you have the ad I will do it for you." A cashier from customer service apologized to me and cashed the last item which was the tea box.
In my experience in this particular store the cashiers don't agree on one thing every one has a mind and information on their own. Some of them like Wendy the co worker cashier , and her supportive CSM make my experience and I am sure other customers experiences shopping at Walmart is difficult. Of course, all of that happened in front of other customers.
Customer Service Manger, was aggressive and rude, her name : Lexi
Co worker cashier, was aggressive, laud voice, challenging and rude : Wendy
Thank you for your attention,
Samia Asaad

I entered Walmart store 775d in Galesburg, Il, yesterday to return some unneeded sympathy cards. I was unceremoniously stopped at the front door by a person informing me of a new return policy. I told him that I had the necessary receipt. He grabs my small bag and pulls out the cards. He attempts to scan them and in the process drops them in the cart and on the floor. I told him that I did not take kindly to being treated like a felon and that this new policy was insulting to all the honest people. He seemed to loose his grip. He shoved 2 labels at me and drops 2 more on the floor. I continue waiting for the rest of these yellow tags. When I asked him, if he was processing the rest of the tags, he flipped. He told me just to go to Customer Service, while waving his arms in the air. As I walked away , he yelled "Fuck Off" at me!
I told the Customer Service ladies what had occurred. They dealt with my returns and I did a bit more shopping. While shopping, I ran across the store manager. I introduced myself and related the story to him. He was too shocked to even apologize and tore off to the front of the store to deal with the situation. When I finally checked out, this man was still sitting in his folding chair at the entrance!
I have lived all over the country and traveled all over the world. Being told to "Fuck Off" was a first for me! The manager did not seek me out to apologize or to inform me of any action that may have been taken.
As for your new return policy, honest people are getting tired of being treated like thieves. It's insulting. I can understand if a customer has no receipt. But don't punish the good guys. I intend to take my money and my business to Target. No one has ever told me to "Fuck Off" in their stores.....

I had a layaway for Christmas but I didn't get it out. It was two laptops I put 50.00 down they told me they sent out cards to those who didn'tget their layaways out I never received my.They said they couldn't find it. I just want my 40.00 I did buy two in the store because they were on sale the same ones. Not good at writing

Once again Ive had a problem with an associate, this time overt he phone as I am currently out of state. I was trying to explain to her that a script was last ordered on 2/12/18 with 2 refills that would require being filled by the 3/08 but she would NOT let me get a word in. She went on and on until finally I had to just hang up. within minutes she called back to tell me never to order medications again there because I was not welcomed! I understand that the medication is a controlled substance, Im a retired psychiatric Social Worker. It seems that they already had a vendetta before I could even speak This is a violation of rights not to mention the worst in customer service, I will be contacting the Better Business Bureau
AnnMarie Wintle

I would like to express my feelings about your Walmart.com. Every time and I do mean every time I order something from here seconds later I get a email saying that they had to cancel my order... I call and they fix the problem and I am having to reorder what I already ordered. I am getting sick and tired of doing this, if you do not want my business I will take it else where. There is a problem with this site and it needs to be fixed! I am sure I am not the only one that is complaining about this. I would appreciate it if you could take the time to investigate my problem and get back to me. If I do not hear from you in a timely manner I will be forced to shop somewhere else. Thank you for taking the time to read this.

got all my items except my sunday newspaper which cost 3.00. called the outerloop store, operator transfer to cust service. I was on hold until it transferred back to operator. the operator again tried cust. service, back again to operator. I waited a total of 20-25 minutes, so I hung up. I prefer to get my refund. I was in the area and stopped in to shop, live in shively area.

Was using monthly for home delivery. Now, every time I place an order and save to cart to complete the next day with additional items or needs, my order has been obliterated in my cart overnight so I can't complete. Saved to site for additional items to add. This is BS especially when quality is lowered priced to reach us who have so litle. Millionaires and Billionaires don't give a damn!

Poor service, lack of knowledge, pooly trained employees and don't care attitude of employees in paint dept at Dry Ridge, Ky Walmart store!

Bad services i whent to get tires spend 4 ahours and still dont get my tires

February 23, 2018
To: WalMart Corporate Customer Service
I was at the Redding, CA Walmart last week to get a gadget for my new computer. As I passed the office department on my way to electronics I noticed that all the pens, pencils and markers are now behind glass and under lock and key. The last time I saw something under lock and key there for the first time (other than spray paint) was a week or so before that when I went to buy shaving cream for my husband. I had to have someone unlock the shaving cream, then the employee walked the shaving cream down to Register 15, where (when I finished shopping) I went to be reunited with the shaving cream. Then because I was going to go through the self-check, someone perp walked the Barbasol to the self-check line where, while I stood there, the employee scanned the Barbasol so they knew I had purchased it. I think the Barbasol cost $1.36.
Anyway, the guy in the Electronics department listened to my dismay about the pens and pencils and markers now imprisoned under glass, explained it was due to theft. And guess what else has been locked up? MEN'S UNDERWEAR. Now under lock and key.
So, my imagination wonders what the bad guys are doing with shaving cream, razors, markers and men’s underwear.
The sad thing is that last year I went to buy some spray paint from Walmart, and after waiting around for a little more than ½ hour for an employee to show up and free the paint from lockup with no success, I went to Ace Hardware to get it.
Walmart, you might want to re-think your loss-prevention policies before you lose your (paying) customers. I am a regular customer who was treated like a criminal while trying to by shaving cream for my husband, value $1.36. How much do you lose if I take my business elsewhere?
I am also a local small business owner, and I find it offensive to be treated like a criminal. A Walmart employee has to walk me to the self-checkout so they can scan my purchase so I don’t steal it? If I treated my clients like that, I’d be out of business.
Anyway, just a heads up. I’m planning my future purchases. If I decide to stop thinking of WalMart as my go-to place for everything (for good prices, good service, good return policy, and convenience) I may find options like Amazon, Target, Kmart, and other businesses that won’t be me like the dregs that are stealing your stuff.
I would like to hear back from you on this matter.
Regards,
Barbara Darrow
Owner, Hooked On Dogs
www.hookedondogsboarding.com
2532 Goodwater Avenue
Redding, CA 96002
(530) 241-5031

This is one of many times that I have complained about this same problems at Walmart store no. 01171 university parkway. The liquor store is not open on time 7am on many occasions this morning it was open at 712 am 2 employees standing out front waiting for a manager to unlock the door so they can go to work it happens so many times that you complain and nothing gets done about it . Always we will take care of it but its same old same old story like a broken record. The second complaint is the trash left in shopping carts many of the cart guys do not bother to take trash out. I have complained many many times to no fixing the problem it is not up to the customer to remove trash from a cart. I get the impression that Walmart the big corporate giant is making so much money that this does not seem to matter what says about management and employees not good.

i go to the walmart on 159th st in orland hills. i will say this i love the store because its big and have a lot to choose from but time and time again even when i have my child. i have seen your employees smoking in their cars of the parking lot. these same young men have helped me to my car and i smell it on their clothes. i've seen them on their phones in the bathroom, and what caused this email most was a transaction between Tommie Milliner and another young man i only see Marvin on his ID. I'm familiar with Mr. Milliner because i've had conversations with him in the past and invited him to my church. this is terrible your employees are smoking in their cars MARIJUANA NOT CIGARETTES AND BUYING PRODUCT FROM ONE ANOTHER. this is bad for business my mother have seen them in their cars we always smell it on their clothes. something needs to be done about this or you guys will definitely have a bad representation.

Hello. I wanted to purchase 2 bags of cat litter. There was only one on the skid and 4 bags on the top shelf. Now if you need anything off the top shelf you are to ask for assistance. My son walked over to electronics and a team member ask for assistance in the pet area and they said that someone would be right there. I waited over 15 minutes and no one came to help us, so I walked away to finish my shopping.
After I purchased my items I found a lady in a yellow vest for customer service and told her to cancel the help for the cat litter because I got tired of waiting and that I waited over 15 minutes and that is way to long for help and that I was mad. She agreed but all she could say was I'm sorry. Really that is all you can say???? My time is just as valuable as any one else. When you go to a store do you like to wait over 15 minutes for help and no one comes to help? This isn't the first time I have had bad customer service at this Walmart, but it is the first time I am sending in a complaint. Unfortunately there is only a few stores in Rocky Mount that I can purchase cat litter and I don't want to drive over to Roanoke county to another Walmart for cat litter or anything else, but I might soon since the customer service is horrible at this store.


i have recently started selling chickens. most easy way for me to receive funds is thruu wallmart to wallmart money gram. the last 2 transactions have been rejected by wallmart. when i go to receive my funds wallmart has put a stop payment on all my transactions. finally got a superviser to call for me and they would not tell him why this has been done to me. i have missed out on 2 sales for a total of about 650 dollars. if wallmart wants to stop me from useing this service should let me know that i have been barred from receiving money thru money gram. . customer service all but told me i was a fraud. at least i finally found this out so will never use money gram again. and i will tell everybody i know about this obsurd action. i 71 years old and i ant no hooblum and never have been. please reply john whistler po box 422004 del rio texas 78842 cell 830 719 3045

I have been going to the Walmart at 7245 S US 31, Indianapolis, IN 46227 and several times on my way back out to the car I have come across very angry employees who are collecting the carts, but tonight this employee actually made me nervous. He was cussing and slamming the carts around and quite frankly violent. I was almost afraid to put my cart up for fear it would upset him. This happened between 5:15 and 5:30 today 02/16/18.

This happened at the Starke, Florida store between February 14-15, 2018. Purchased what I thought was a television after speaking with 2 associates in the television/electronics department. and when I got it home, found out it was not a television. Neither employee made mention of it being only a monitor or that additional equipment would be required to receive over the air broadcast television signals. I returned to the store the next morning and explained to two assistant managers individually (the actual store manager is somehow never available) that what they were doing was false advertising and false marketing by having monitors/tunerless displays mixed in with televisions and that they needed to be segregated after which the first assistant manager started to point to the price labels which were arguably misleading in their content and product placement. The first assistant manager argued with me even after me explaining the legal definition of a television requiring a tuner vs that of a monitor or display which do not. After requesting the assistance of another manager she claimed to be the only manager available. As I was walking out the store I found 4 that’s right 4 more assistant managers not 6 aisles away. I requested the one who was the most senior to come with me. I again explain the same thing I had with the first assistant manager. I even purposely and blatently led the second assistant manager past the first one to show her the same problem. The second assistant manager said she would send it up through corporate thought I doubt this will happen as she did nothing else but shrug her shoulders at it. No notepad, no phone, nothing. She said I could get a tuner (additional money out of pocket) or to bring back the other one and that they would exchange it. I went back home, disassembled the tv and because of the aggravation up to this point, lost my focus and nearly got a speeding ticket on my way to return the tv to the store. There is no good reason that a company of that size and technological prowess, with all of the strategic and purposefully designed facets of its operations, should have an array of problems like this, especially on the customer interaction level. 1/2 a tank of gas and 3 hours of life wasted going back and forth not to mention the sheer irritation, anxiety, and stress of the whole experience. I absolutely hate being lied to and I’m not going back for anything else either, I’ll be a lifetime customer elsewhere. I am an Honorably Discharged Disabled Navy Veteran. I also hold a Bachelor’s of Science Degree in Business Administration with Dean’s marks and majors in Marketing and International Business and am eligible to continue Master’s and Doctoral studies.

I was making a clothing and stuffed toy purchase so I put my items on the higher stand as the place where you put your groceries was dirty. Brenda was working the registered and she was upset and very rude because I did so, and she instructed me that I needed to inform her before I put my purchase up there. After she cashed me out she wouldn't hand me my receipt, She put it on the top of the bag turn style, protesting my putting my items on the higher point on the counter. I went to report the incident, and she had thrown my receipt in the trash. The manager had to take it out of the trash, as she refused to do so. The manager said she would talk to her but I wanted to make sure something was done. It happened at the Raytown Walmart on 350Hwy in Raytown, Missouri.

I see there is NO need to had a complaint because I had one Sunday and I have not heard a single word from anyone from Wal Mart. This shows me that you DO NOT CARE about the people who spend their hard earned money with Wal Mart

Was at ST #1973 / TC# 7322 2138 4021 8176 8216 / Received poor customer service. The lines were long, the cashiers slow. When I finally checked out, there was no receipt. She said she would call someone over, I went to the Customer Service desk, as I didn't want to hold up the long line behind me. Big mistake, as I had to stand in another line just to get copy of my receipt. Then for a CSR to come over and get it out of the office. We went back to the register, and they finally opened another line, but the lines were still long. Usually my experience with WalMart is ok - not the best but never this BAD. And I have had time to cool down

I would like to inquire as to why money center policies are not the same at all locations? I live in St. Louis and pay my bills at Walmart, my Ameren account is online so I do not receive paper bills, if I take an old bill with the account number on it to the location nearest me, West Florissant in Dellwood, they will not process the payment stating company policy, however if I go to the Walmart on Lindbergh in Florissant, I have no problem, so I believe the location in Dellwood just doesn't want to do it, I am a disabled senior who does not drive so the extra distance is a disconvenience.

Store asst call cops on me said i was stealing i never stole anything and it was proven that i didnt and they only did that because i was black i made a complaint on the phone but i never got a response back and i am ready for my lawyer to take over if i dont get a call back for this and i will go to the new for this walmart in chippewa pa 15010

I have tried to have an online error caused by Walmart resolved since 1/29/2018 and as of today 02/13 it has not been resolved. I am at my wits end. I have been to the Walmart store in Castroville Tx 78009 customer service twice (1/29 & 2/9) to see if they could help and they have done their part at being helpful but its the customer service billing dept that apparently doesn't know what they are doing. I am owed a credit of $156.20 and the customer service billing dept has said that I would be receiving a credit on my credit card and like I said before it has not happened. What do y'all propose to do?

Order# 870753872--Belmont 9-Piece Modular Wall Storage Unit: Ordered from Sam's Club.com on 25 Jan 18, Received 2 Feb 18.
Item received was incorrect. Can't get the error corrected.
Order sent in 9 separate boxes. Should have consisted of 3 Belmont Bookcase Drawer Bases (all received), 3 Belmont 4X4 Bookcases (received 2), 3 Belmont Bookcase Cabinet Tops (received 4, one of which was damaged). I called Customer Service @ 3:00 pm to get missing 4X4 in exchange for the damaged cabinet top. Asked for and received assurance that only the missing 4X4 would be sent. On 8 Feb FedEx showed up with 9 more boxes -- 5 drawer bases and 4 cabinet tops. I refused delivery as "Not Ordered." I called Customer Service @ 12:20pm that day (8 Feb) and asked for a manager. The rep I was speaking to insisted on details, which I provided. She then told me no managers were available and placed me on hold. She came back on line 2 or 3 more times with the same statement. At 1:20pm, it was suggested that I leave my phone number and I would be called back when a manager was available. At 3:00pm I called back and finally spoke with a manager. I again had to provide details of the problem, as the reference number I was given at 1:20 was incomplete. I was also told that FedEx would come out to pick up the damaged cabinet. She suggested I pack the 8 pieces and ship them back, get a refund, and reorder the wall unit. This is not a good option for me. Each piece weighs a58 lbs. Plus there is no guarantee any subsequent order would be correct. I was then given a new reference number -- 180208-010323. I was told I would be called back in 24-48 hours with info on how to proceed.
It is now 2:45 on 11 Feb and I still have neither received a phone call nor has FedEx come to pick up the cabinet.
Meanwhile, my house is in disarray. Items removed from the places this unit replaced cannot be put away because I cannot complete assembly of the unit without the missing piece.
What must I do to get this resolved? I have ordered furniture items on line from Amazon, Joss & Main, and Wayfair. I have encountered only one problem, which was resolved within 2-3 days with only one phone call. I have been a Sam's Club customer for many years. After this experience I am considering dropping membership and going to Costco.
Ellen Lewis
shotigor@msn.com

I tried to return some deco mesh that was purchased the end of December. I was told it was a Christmas item and couldn't be returned in February even though I had my receipt and it was well within the 90 day return policy. Nowhere have I seen this policy posted regarding deco mesh. I have been fighting both flu and strep and I don't think it was safe to expose store employees sooner. I spend an average of 600$ per month wal mart, however, I will not be doing business there again.

I went to your Severn Maryland store this morning and they had no 2 liter diet Pepsi not even caffeine free, the Lipton tea I normally buy, Equate liquid gel ibuprofen (any size) the brand of Mac and cheese I buy or three other items on my list. I should be saying thank you for saving me money but I really wanted the items. And while I am at it the electric motor carts there are in terrible shape and rarely charged.

Having to stand in line half an hour waiting for a cashier with only 2 lanes open. Then you get stopped at the door for your receipt like you have
stolen your merchandise. I will be doing my grocery shopping at a different store. I might pay more but get treated with respect.

I just left Walmart in summerfield fl 34491without a purchase. I went to the bakery dept. to purchase some individual pies (which are very good) and no one was behind the counter. I needed to ask if they had any in the freezer because there was no lemon ones on the table. After waiting awhile and no one to help I asked the women in the ham dept. and she looked for someone to help me and said the person was on break, I don't understand why she could not have checked because she was not waiting in anyone so I left. As I was walking out without a purchase I stopped at customer service and asked for a manager, when he came over I explained my situation expecting him to say let me check for you, instead he said he would look into it and said he was sorry. At that point I just turned around and walked out. We spend about $130.00 a week every week in that store and I am going to do everything I can to cut that down to $110.00 over a .50 cent pie.
Thank You
Bill Whitehouse

I stopped by the deli department at the Pryor OK Walmart as usual to get my sandwich meats I like. There was a new girl working, short, young, dark hair and glasses. I didn't catch her name, couldn't stand to be around her any longer. She was extremely rude, sarcastic tone, raising her voice at me because she couldn't hear me very well because of the noise in the background, and just so crappy to me, I told her to cancel my order, I'll just have to get my order at another store, even though I like the deli meats at the Pryor Walmart better than the other stores in the area were they're available. I've never been treated like this little punk brat treated me in ANY Walmart! She acted like she was PMSing, and I was her two year old brat kid! I have teenagers in my home that don't treat me or their mother like this! This little brat employee has obviously been raised without any discipline and has no idea how to treat people! I ended up not spending 40 to 50 bucks on my regular deli items, and now have none for my work week because I just don't like the meats I get from the other places I can get them. I live 15 miles away and go out of my way to go to the Pryor, OK store to get my deli items, but don't believe I'll ever get them there again as long as I see this little punk working there!

i bought a 55 inch tv and was told the delivery would arrive by 2/1/18. but when I checked tracking it said it would be here 2/5. I would no have bought this item. Now I have no tv for superbowl sunday for my guests. the delivery company "Pilot" stated Walmart should not have promised that date. I should at least be compensated. Since I cannot even go out and buy a different one since Walmart has my money for a tv I don't have. I have documentation that could not be uploaded because of the type

We live in a small town, Waverly, TN. We use Walmart at least 2 times a week for Walmart's' products. My husband went to return Walmart's brand,
' Mainstays Vacuum Sealer Rolls.' A 2 pack 8"x20" and a 2 pack 11"x16". I have used them before and buy extras. The ones my husband TRIED to return were both of these boxes. ALL FOUR rolls had CRINKLES in them across, about every 6" to where I could not vacuum seal them because the wrinkles in them would not seal right no matter how I tried. So he goes to Walmart and speaks to the manager but she says she cannot take them back because they were OPEN! and cannot be re-shelved! My husband asked her that if we could not use them, why are you going to put them back on the shelf for re sale?! She gave no answer. So, he brought them back (to take up space on our shelf) and he bought the Ziplock brands. We have a small grocery store near by and we tend to start using their services more frequently instead of Walmart and let our neighbors be informed how disappointed we are with Walmart.
FL Masters
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