Walmart Complaints Continued... (Page 3)909+ reviews added so far. Upset? Call Walmart corporate: 1-800-WALMART
I do not like that close one side of walmart at 7:52 pm before 8pm after 8pm there only 3 or 4 register open I have to wait in line long time mesquite tx 75149 200 us highway 80 e
I ordered a Drill on-Line for a cost of $53.00 and had it charged to my Wall Mart Credit card. I was told that is is free shipping and would arrive Oct 31st (I ordered it on October 29th) The Drill never arrived and wallmart cannot find the order, however my Credit card has been charged the $53.00. I since have filed a dispute to have the charges removed, however I was told that it would be two billing cycles before it is removed. I cannot use the card because it will take me over the 30% limit of credit usage and will drop my Credit Score between 15 and 20 points. When this dispute is over I will cancel the credit card. It is not worth having. I know that loosing one costumed is no big deal to you, but I am letting you know just the same.
Regarding Walmart @ Sapulpa Oklahoma.
This is in regards of trying to get checked out when through shopping. I cannot use a self checkout register because I have a tax exempt card. It's almost impossible to find a cash register that has a checker that is opened because there are never any lights on. And it is difficult to even find out who is suppose to be checking people out. (At 6:00 AM) This morning an employee by the name of Charlene was asked about getting checked out & she said she'd be there in a few minutes. When my mom asked her which register she got hateful with my mom (who is 87 & has dementia) & said "Which one do you think it is, it's the one you always get checked out at". Her remark was uncalled for.....she only had to tell my mom which register number. This is not the only time this has happened with Charlene. It's ridiculous trying to find a checker & which register they are suppose to be checking people out at. NOT EVERYONE CAN USE A SELF CHECKOUT REGISTER, for certain reasons. And Charlene needs to stop being so hateful to my mom.
GOOD AFTERNOON MR.DOUG MCMILLON,
I AM CONTACTING YOU TO BRING INTO YOUR ATTENTION A VERY SERIOUS ISSUE??
I HAVE BEEN SHOPPING ON WALMART CANADA SINCE 21 YEARS AS MY STORE OF CHOICE BECAUSE OF YOUR GREAT CUSTOMER SERVICE AND PRICES!
HOWEVER LAST WEEK I HAVE A VERY BAD EXPERIENCE DOING SOME ONLINE PRINTING KNOWING THE REPUTATION OF WALMART I SPEND ALMOST $200.00 TO PRINT PICTURES OF MY DAUGHTER AND SPECIALLY MY WEDDING PICTURES 20X30 ON CANVAS PAYING ALMOST $80.00 DOLLARS AND GOT A MESSAGE YOUR PICTURES ARE READY FOR PICK THE NEXT DAY.
WHEN I BROUGHT IN THE PICTURES AT HOME SPECIALLY THE WEDDING PICTURES IT WAS TOTALLY A GARBAGE MY WIFE HALF FACE WAS CUT OFF AND SOME OF MY DAUGHTERS PICTURES WAS NOT PROPER PRINT AND NOT EVEN CUT CORRECTLY????????????????????
KNOWING THE REPUTATION OF WALMART A GREAT CUSTOMER SERVICE ORGANIZATION I GOT A VERY RUDE AND NON-PROFESSIONAL SUPERVISOR ON THE LINE WHO REFUSE TO REFUND OR REPLACE THE BAD PICTURES???????????????????????????????
IT IS THEREFORE REQUESTED TO YOU PLEASE LOOK INTO THE MATTER PERSONALLY, SERIOUSLY AND IMMEDIATELY TO TRAIN THAT SUPERVISOR HOW TO HANDLE CALLS LIKE THAT AND REFUND MY MONEY IN THE SHAPE OF CORRECT PRINTING, STORE CREDIT OR REFUND TO MY CREDIT CARD AS SOON AS POSSIBLE. THANK YOU!!
IF I DON'T GET A RESPONSE FROM YOU WITHING 24 HOURS I HAVE TO TALK TO MY LAWYER TO CONTACT YOU WITH ALL THE GARBAGE PICTURES?? I AM SURE I AM NOT THE ONLY VICTIM OF YOUR ONLINE PRINTING THERE SHOULD BE MANY MORE AS THE MISTAKES THEY HAVE MAKE SEEMS THAT NOBODY CARES FROM WALMART AND THEY ARE STILL KEEP DOING THAT TO VALUABLE CUSTOMERS???????????
TAKE CARE AND HAVE A GREAT DAY AND PLEASE I NEED A MY MONEY BACK AS SOON AS POSSIBLE AS WALMART IS NOT A PROFESSIONAL PLACE TO DO NICE PRINTING MAY 6X4 IS THE ONLY GOOD THING YOU HAVE?????????????????
WITH BEST REGARDS,
285 - ENFIELD PL SUITE # 2204
MISSISSAUGA, ON, L5B 3Y6
I ordered some gluten free items online and one item was opened and the other was crushed not de to shipping obvious the crackers were crushed repeatedly they were all crumbs and the pie crust mix was open and who ever packaged items I was ivious these items were damaged but they sent them anyway I'm very disappointed in this service! I've been ordering items from Walmart for months now but I'm not sure if I will continue this service I will be searching for SN alternative in getting certain gluten free items that's not available in stores
walmart sent my purchase to the WRONG CITY.
there exists 15 complaint sites online. I will use them
to drive $1,000,000 worth of business away from
Walmart over a year
I went in for an exchange. The girl at the counter was really rude, so kindly let her know. She dropped my stuff, walked away and said, I'm on break. I was dumbfounded. Her name was Mai. I complained to a manager who called me down and helped me with my exchanges when I notice a police officer walk in the store.
Well as I'm leaving the store he says to me I need to talk to you. I was on the phone so I turned and I looked at him and I said what? He said I need to talk to you. I said what for? He's just we just need to go outside and talk. I said what for and he would not answer my question so anyway I go outside and he says that the Walmart employee accused me of drinking and that it was my fault that I was being belligerent and all this stuff and anyway long story short I was not arrested I was not giving any tickets I was giving a handshake and I left anyway I was very very disappointed with my visit there it took me an hour to leave because the police officer just kept asking me question after question after question. I explained to him I was there to exchange close the woman was rude explain to the manager she got upset because I told her that I would be writing a letter to corporate and she's been called the police on me and made up some story that I was drunk. I had just come from the Fresno fair with my family and had gone to Walmart to get some food and exchange some clothes items. After a long extensive pointless talk with this officer, he determined I had not been drinking and allowed me to leave.
They [Walmart] would not tell me the name of the employee whose last name anyway but I know her first name was my probably spelled MAI. And I included pictures and the date. 10/12/17. This all happened at around 8pm in the returns department. Since this incident I have had panic attacks and anxiety and even have sought help from the therapist to help with me work through this problem. I really hope you decide to do something with the employee that works at the Walmart at Blackstone and Ashlan Avenue on the Southeast corner. Again her name is Mai.
I always loved going to our Small Walmart in Encinitas - I went early on Saturday morning - usually around 6:30 am. I always buy 2 large bags of bird seen and push my cart around so the checker can check the bags of seed plus other heavy items left in the cart. I apparently pushed the cart around the stand too far and she rudely told me I can't push my cart that far and I mentioned it was to check the stuff in my cart but she just scolded me again. I don't mind being told about something but I am an older lady - at least be nice about it. It kinda ruined my enjoyment of going to Walmart.
Warrenton Missouri Walmart pharmacy is the worst!!! I called in refill on my prescription eyedrops on a Friday morning they called me and left voice mail that day saying they were ready. So husband goes the next day on Saturday to pick them up and they say that they don't have a prescription for me. He comes home we live about 20 minutes from there tells me what happened so I call and then all of a sudden they have them now!!!! What school did these people go to?? I would really love to know!!!
Went to Niceville, store three times this week for Family size cheesits. An employee checked the shelf with their reader and said there was 50 Box's on the shelf. This spot has been empty for three days. But he could not check in the back. Said the people who stocked this area was all at lunch at the same time. This is poor service and the stocking of shelves is always way behind is this store.
On October 1, 2017 we ordered a 3 piece white dining table and chairs. Order #5451759-710033. It was shipped to the Lafayette Indiana Walmart on Commerce drive. We picked it up there. When we opened the box we discovered that the hardware package fo chair assembly was missing. Emailed customer service and they sent the parts bag. We started to assemble the chairs and realized the stretcher parts for both chairs was also missing. So once again contacted customer service waiting on reply if they can send the 2 stretchers so we can finally assemble the chairs!!!! I am extremely upset over this matter. We paid for this product and cant use it because of missing parts! This is ridiculous! We paid full price for this all parts should have been included. We cant use it like this. It wasnt worth the price we paid! I will think twice before ever ordering from Walmart again!
I have worked all over the United States and the Odessa Tx Walmart has the absolute worst check out I have ever experienced in any store I have ever been in.its a least 45 min on self checkout. I was a Home Depot manager for ten years. This is the one thing you would lose your job over. Y'all should be ashamed of your selves. For this epic and utter failure on your part. I guess I'm going to the dollar store
my complaint is for the auto center perimeter rd Valdosta ga.suggestion try hiring employees who don't think their shit smells better than the people who are spending their money in your store.as a negro who worked customer service I left my personal feelings at the door and operated under the mindset that the customer is always right.but im beginning to realize that that mindset only applies too black employees dealing with white customers,it damn show don't apply the other way round.now I know walmart wont miss my little bit of money,but I wont be doing business there ever again.and I will feel a helluva lot better. RUBEN HOLLIMAN/ DATE OF NO SERVICE 10/14/2017
I shop every week and your Hudson store is getting real bad, when you buy something you better get a few of them because the next week you come there out, you ask and they say I don't know and walk away. Also I am 72 years old and I go in elec chair so because they don't stock offen you cant reach things because there way back in the shelf now its been like this from week to week, so I have had it that's why I am writing you this hoping thing can get better thank you for reading this, just wanted to let you know.I just cant shop there anymore and I love Walmart just not that one. Joan Mair 96 Island Drive Copake ny 12516
My husband & I recently received tax exempt cards from the tax commission. the first time I tried to use it I showed the card to the desk clerk and asked if Walmart honored them. They said yes. I purchased groceries and showed the card to the checker, she handed it back to me and never bothered to say why she did not remove the taxes. The next time I went in I told the checker I had a tax card and she replied "I have already rang up everything and you have to show me the card before I do that or I will have to redo everything. I said don't bother, I'll remember next time. Today went in the store, purchased groceries and before the clerk registered them showed her the card, she said you will have to go over to the help desk and get a Walmart card. I did. They told me my husband would have to come into the store before they could do that. I had my driver's license ready. Now what I am saying is there is a great lack of communication here. I should have been told up front from the beginning what the procedures were. My husband cannot hear, he wears a heart monitor, and he can only walk a short distance for he had Parkinson's disease. Where is the patriotsm?
I have been charged for an item that was never received. I went thru the Walmart online “chat for help system”. I spent over 90 minutes and no results. I keep getting referred to “higher parties” + put on wait times greater than 20 minutes. Nothing is resolved.
My complaint is about shopping carts being used to transport older children and dogs. I love shopping at Walmart, 95% of my shopping is done there but I am upset when I go to the store and see parents transporting children, who are able to walk, sitting in the cart with their dirty shoes and some with their dogs. It is so unhygienic. I know the policy for Service dogs only, that does not stop other dog owners from bringing their dogs. There are the small carts that children cannot sit in but they put the in them. The small carts are not always available. There is sometime hand sanitizer at the door that I use to wipe done the cart, but it is not always there. I have seen associates ask customers to remove their dogs from the carts, and they were not very happy about it. It would be nice to have sanitizer at the entrance available at all times for people to sanitize the carts before shopping.
I purchased a camera from Walmart at 6225 Coliseum Blvd Alexandria LA Phone 1(318)448-8881. After examining the camera I saw that it would not satisfy my needs, and tried to return it. The purchase was made at 10:30pm and was returned at 11:00pm. When I got to the store I was told that the service department was closed and I should return the following day. I then explained to the clerk that I was leaving on a flight for Australia early that morning and was not able to return the item that morning, and I was leaving for two weeks. The clerk then explained to me that any purchase had a fifteen day return policy. I then asked the clerk to speak with the manager on duty, Mr. Rocky who said he was not able to speak with me as if my problem was not important and I was bothering him, so he through the clerk on the phone asked what was my problem. she tried to explain to him and bluntly replied that there was nothing he could do for me. All I wanted is that he waived the 15 day policy until I returned from my vacation to process the return. But he never came to see me, or speak with me concerning my problem. I felt that he acted as if I was just another customer who was bothering his night (whatever he was doing at that time of the night). So my only alternative is to ask you to waive the return policy until I get back to Alexandria within the next 17 days. My name is Walter Ince, and I live at 5046 Plantation Rd.. Alexandria LA. 71303. Phone number 318 792-4942. I wrote this complain tonite because I leave at 6am Friday morning for Australia. Thank you in advance for acknowledging this complain/request. And please afford Rocky some customer training to deal with customers anytime he is acting as store manager.
I purchased a total of 4 digital converter boxes from Walmart online in 2 different orders. The first order had 2 Ematic AT102 Digital converter boxes of which one of them did not work. The one that did not work had been obviously opened before. I returned this one to a local Walmart and they refunded my pay pal account. I then ordered 2 more digital converter boxes from Walmart online using my Pay Pal account again. The 2 converters came and this time neither one of them worked. One of the units had again obviously been opened before as the bubble wrap was missing. Again I returned the 2 non operational units to a different local Walmart but this time they would not refund my Pay Pal account! Instead, they gave me a gift card for the purchase amount. All I want is 2 WORKING digital converter boxes. It seems to me that Walmart is sending out bad units for online orders, hoping that they get rid of them. This is bad business and I sure hope it can be resolved.
This evening (Wednesday, September 27, 2017), I stood in line for approximately 30 to 45 minutes waiting for Customer Service to accept my monthly payment to Walmart in Johnson City, NY. I know there were other people waiting in these long lines as well. My complaint is not with the clerks in Customer Service but with the fact that there are 3 available stations that could be used at the same time, whereas I have never seen more than 2 Customer Service stations used at the same time. Also, while the 2 clerks were processing payments, returns or money orders, another clerk stood by just watching & doing absolutely nothing.
I have been a customer of Walmart for many years with an open account. I feel that this situation could be remedied with additional help when lines are long & people are getting frustrated. I decided to enter this complaint & hope this situation can be improved. Sincerely, Myra A. Roe
4 times this year I have gone to the north Olmsted store and where not given all my groceries . Yesterday was the 4 th time it happened I went back 1hour later and my groceries where returned to the shelves I understand perishables being returned . I had to retrieve the groceries from the shelves myself I and still forgot 1 item . Is this a scam ! I find it hard to believe this happens so frequently! This is an inconvenience to the customer
4 times this year I have gone to the north Olmsted store and where not given all my groceries . Yesterday was the 4 th time it happened I went back 1hour later and my groceries where returned to the shelves I understand perishables being returned . I had to retrieve the groceries from the shelves myself I and still forgot 1 item . Is this a scam ! I find it hard to believe this happens so frequently! This is an inconvenience to the customer
Went to Walmart in Madisonville Tennessee on 9/13/17 in the morning. I went to check out around 7:05 and there was no register open. The only register that was open was the self check-out. I do not have a credit and debit card and I write checks. So I went toward the service desk and ask if I needed to come over there to check out , there were 5 employees standing there and one of the workers "rolled her eyes". I realize that it was shift change but nobody wanted to check me out. They finally said just to back up to that register and someone would check me out. I was back in the store this morning and the one that rolled her eyes was back at the service desk and she had on a yellow vest. Not sure what that means, but if she if customer service person that is not the way to act. If you would like to call me my number is 423-29-5106.
Order # 5011765-526292 on Aug 17 /2017 thru Walmart.com
The tracking number 1579835569835
Do not receive the package up to date (9/20/17)
Called Aennon, inc (910-430-9022), no answer.
Chat to Walmart though help, no solve the problem, no follow up, no respond
This is not so much a complaint as a dissatisfaction and disappointment. Walmart is my favorite source of food, clothing, and special purchases. There are several Walmart Superstores in the Amarillo, Texas area plus a Sam's Club/ Because it is the closest location to me I mostly shop at the Walmart at 45th & Coulter, (Store Number 55?). Over the last fifteen years, I've spent from ten to fifteen thousand dollars a year. I shop Walmart two to three days a week. In spite of price increases, (which I understand), I am very loyal to the Walmart stores. However, over the last ten to twelve months that loyalty has been sorely tested. There are certain items that I purchase that I consider basic. I am unsure if it is a stocking problem, an order problem, or a transportation problem, but there is a problem. The problem is that items I want are out of stock or not on the shelves. When I ask, the item is on order or some other excuse. I personally think it is a management problem. I think your stock manager is not up to the job. This has been going on too long to be a stocking problem, an order problem, or a transportation problem. Whatever the problem, I am becoming more and more dissatisfied with bouncing from store to store just to get what I wand or need.
My husband recently return a car battery and was told that he was allowed $25 on the returned battery or an exchange. I have been returning the batteries I purchase from this store 3 years now. And decided that I was not going to get another one from this store. I went to the store in Oxford Ms. and had no problem of getting a refund. Your manager and worker treated my husband very rudely and threaten to call the police. For this reason I will not shop at this store anymore. Please get people in your stores that know what they'er doing.
September 17, 2017
I was in the Secaucus NJ Walmart store on 9/16/17 around 3 in the afternoon when I spotted a grey futon that was reasonably price and very stylish. I noticed the lay-a-way sign and decided to put the futon on lay-a-way.
When I returned home I went on line to Walmart’s website and took another look at the futon, I really wanted it and the shipping was free, so I ordered it. On 9/17/17 2:40 pm I returned to the Secaucus NJ Walmart to cancel the lay-a-way on the futon. I was surprised to see a $10 cancellation fee because, I brought the same futon from Walmart, its own store.
I know in the lay-a-way terms it says clearly that if you cancel your lay-a-way there is a fee of $10 but I bought the same couch from the same store, Walmart on line. I could see if I just cancelled it and did not purchased the futon at all, but I bought it from Walmart.
On Monday, August 28, 2017 I woke up around 8 am and got dressed. I had breakfast and went to the Hardee’s restaurant on Ringgold Rd. Next, I ventured to the Walmart located on 409 Greenway View Dr. here in Chattanooga, TN 37411. I had my list in hand and was prepared to knock out the visit in a short amount of time. However, after partaking in a conversation with another customer, Ms. Debbie, by the candle section of the store, I noticed how hot it was in the store. I began to feel overheated and made attempts to fan myself with the index card that contained my list on it. I began to feel dizzy, light-headed, and my vision began to darken. I attempted to lay on the shopping cart, but I did not make it. I opened my eyes and I was laying on the floor across my purse. I landed hard on my right leg and I was surrounded by the feet of concerned customers who were all asking me questions. Someone tried to give me gluten tablets, but I had to decline. At this point, I was still dizzy and nauseous. An associate brought over a trashcan per my request. I vomited two separate times after that. I could hear the customer whom I was talking to frantically telling the couple of staff members to get a manager over to our location immediately. They were just standing around looking at me on the floor until Ms. Debbie started yelling that I fell out on their property and they are responsible for my wellbeing at this point. Eventually, more people came over, whom I assume were some form of management, as no one introduced themselves to me. A lady named Brenda tried speaking with me and had someone place me in a wheel chair while someone else brought me a bottle of water. As I was trying to collect myself, a man who I think was called “Odello” insisted on asking me questions to fill out an incident report and asked me to sign it once it was done. Ms. Debbie mentioned calling an ambulance. I asked if Walmart was going to pay for the ambulance and ER visit, but was only met with silence. That was a clear indication that the expenses would all fall on me instead of the culprit who was responsible for me fainting. That store is always hot and everyone complains about it. They feel like it is done to keep the minorities in that area from frequenting it.
By now, most of the customers and staff had cleared out. I was soon bombarded with more questions about my health. I had to constantly defend myself and them that I was not diabetic, pregnant, or suffering from anything else. I was diagnosed with hyperglycemia at the age of 12, but it has been under control for years now. Besides, I had just eaten breakfast a little over an hour and I had raisin biscuits waiting for me in the car after my Walmart shopping was complete. “Odello” kept insisting that it had to be a heath issue. Ms. Debbie stated that it was rather hot in the building. “Odello” and the other male associate who stayed the rest of the time with him both agreed. Then he said that the home office in Arkansas controls the air and they have no say over the building temperature. I was left in the same location where I fainted from heat exhaustion in the wheel chair that they brought. I was only given one bottle of water and was not moved to a cooler section of the store. No one made any attempts to cool me off or bring a cooling pack. “Odello” and the other associate basically hung around, leaning on store displays having conversations among themselves without paying me any attention. I was left to my own devices, desperately trying to reach my mother via cell phone. I was weak, tired, neglected, and anxious to leave the store. The staff did not properly care for me during this time. They allowed other customers to shop the candle section in front of and behind me, reaching over me in the wheelchair. I felt very vulnerable and unsafe. Ms. Debbie is the only one that tried keeping me conscious and find my mother. When I was finally able to reach my mother, she was actually in the parking lot as luck would have it. I announced this new information to Ms. Debbie and the two Walmart associates overheard. The “Odello” guy then stated that he would flag her down to our location, because he knows how she looks due to us being in the store all of the time! Well, if you are familiar with my family and I as well as how much money we spend in this location, then a little bit more respect and compassion for one of those people fainting in your hot store would be expected. Considering that at least two-thirds of my family are in this store on a weekly basis. After my mother met us at the candle section that I was never removed from, I briefed her on the situation. “Odello” walked us over to check out and my mother rolled me out to the parking lot. Once I was finally home, I noticed several bruises on my right leg as well as a large lump underneath my knee cap where I landed down on the floor. That lump and the largest bruise are still on my leg now.
I received one voicemail message from the store’s assistant manager the following day and I have not heard back from anyone since. I have absolutely no plans to ever shop at that location again. I have spent entirely too much money at that place since it opened in 2004 to be disrespected and disregarded in the manner in which I faced. No one introduced themselves during the process, explained what the Walmart procedures were for this situation, or displayed proper due diligence after I fainted at the candle display shelves. Also, I have noticed over the last couple of years how much warmer this particular location is in comparison to the Walmart on Gunbarrel Rd. branch. There is an obvious temperature difference from the Greenway View Drive store. So, if corporate is responsible for the temperature control for all locations, should they all be regulated the same way? I do hope that the Greenway View Drive store is not be abandoned or treated in a more negligent way than other stores due to it being in a more urban location. After all, my black dollars are just as valuable as everyone else’s. That location will never see me or my money again.
order 5201788645371 on sep 9 I received my tv cracked in halve I called for replacement and told them I had returned my barowed tv the night before my regular tv was power surged so I did not halve access to a computer as my tv was my monitor so they said they would mail me return label by Friday (lie) later told me 3 weeks also said they would ship me a tv 2 day mail and I would receive on the12 (lie) I called on the 11 for tracking they told me they were back order and could take up to 30 days I asked wy are they still for sail on website I could by one today and receive it in 3 days told me because it was a different warehouse I said just send me one from that warehouse they said they could not do that then I was told I will receive tv by sep 13 (lie) then I was told it would be here by Friday (lie) then on Thursday they told me they may ship in on Monday I argued with supervisor for halve hour with no satisfaction finely thursday I get tracking for delivery I was also told on sep 9 I would receive a refund in five business days which would be by Friday of $29.00 (lie) I called on Friday for transaction id number because I halve not received they told me they will not send until damaged set is returned all week 2 times a day I called and was lied to every day so this is how I will handle return you send Walmart rep to my house to pick up broken tv witch I halve to move wen ever I need something behind also stubbing toe with $29.00 refund and one dollar a day starting sep 16 for storage a official complaint form and receipt for return and you can halve your broken tv in the last 15 years of buying online this has bean the worst experience I halve ever had online every day I called I was lied to I also halve pictures of broken tv and box if you do not pick this tv up within 30 days I will dispose of it I am disable and is not easy to move tv out of my way all the time replacement order#5231796227079 ref#170911-003463 I will never ever buy from Walmart.com I do not whant your broken tv
I purchased 2 gallons of milk I was stopped at the door by a black employee to see my receipt for the milk. REALLY I do know that they stop customers who have electronics and other valuable items BUT MILK. I felt very disrespected, embarrassed and discriminated. There is no excuse.
i wanted to but some fish but told they could not sell them because they could not get water out the sink. Tap water kills tropical fish. You have to take water out of tank not the tap
To Whom It May Concern:
My 18-year-old daughter was hired at Walmart on 08-15-2017 in the bakery and terminated from Walmart 0n 08-24-2017. The reason I assume was that she couldn’t do the job because she was not properly trained on the job. Considering she just graduated from high school, this was her first job, she had to be at work at 3am in the morning. Durning the few days of training she worked different hours form 8-5 or from 1-9 but was not trained for the specific job. Keara worked on 08-21-17 from 8-5 her scheduled was changed so she could come in and learn to work the glaze machine at 3am on 08/22/17. Keara arrived at work on 08/22/17 at 3am she was trained on the glaze machine. The next day 08-23-17 she was scheduled off. Keara returned 3am 08-24-17 and had to do the job alone and pressured to have At Approximately 7:30 I received a call from Keara to pick her up. when I Arrived at the store I spoke with one of the employees the stated that Keara had hurt herself and was crying and Keara was with the manager (Brandy). I met with Brandy she stated that Keara cut her finger, and was upset, and that they were letting her go home for the day. She also said that if she could not do that job they would try and find something that was available, but if not they would have to let her go. At approximately 1;30pm Keara picked her paycheck up from Walmart Brandy (manager) stated she was no longer employed at Walmart.
On 09-10-17 approximately 7:33am Keara received a call from Walmart (Brandy) asking her if could she come in to work because they were shorthanded and needed help in the bakery. She then told Keara to text at this number (870)377-5711 if she was coming, Keara wanted my permission(mother) if it was ok I stated yes, I am happy they called you back. Keara texted Brandy (manager) that she was coming. Keara arrived at Walmart at Approximately 8:30. Keara met Brandy (manager) at the bakery. Brandy (manger) had Keara to go with her. approximately 10 minutes later I received a call from Keara, she wanted to know where was I. I told her I was still in the store. When Keara arrived, she stated brandy said she was terminated. This was unfair treatment! I don’t know why this happen but this was very devastating for her. She was under the impression she was coming back to work. I know Walmart has the right to terminate but this was uncalled for. She was already terminated why did she feel the need to humiliate and embarrass her. How would you feel if this happened to your child? This child has been battling depression all her life this was the first time she was happy about something. She looked forward to going to work every day even though this was not the Job she applied for but she was willing to make this work until a stocker job was available.
I know this is not important to you but I feel it’s only right you know how I feel and others who patronize your business. Bad management is not good for business!
I have always believed Walmart’s motto is to give workers a fair shot.
5501 S Olive ST
Pine Bluff AR 71603
Letter to Mr. Doug Mcmillon:
I am writing to express my worst nightmare with Wallace Walmart Supercenter, 5625 S Nc 41 Hwy, Wallace, NC 28466. Today at 12:30 pm I went to customer service to collect the rent payment from my house in P.R. using W2W as I have done for more than 4 years, when I give the code number, the employee informs me that she has to speak with a supervisor since the receipt says Angel Luis Rivera Fernandez and my Driver's License (from NC) says Angel Luis Rivera, I indicated that in PR usually the two surnames of the Father and the mother are used, but that here is the United States only the paternal surname is used. My driver's license which has my physical address is the one I have used for that service, that is when she calls the assistant manager by the name of Leron. When I spoke to him with my Latin accent his face changes, I explain that I have always used the W2W service for years and that I receive that money every month, he tells me that they can not give me the money because of my surnames, I am a retired Police, I show my identification of retired Police indicating that it is a federal identification by which I port my weapon and the identification shows my full name Angel Luis Rivera Fernandez, I also showed him my SS card. Here is where my nightmare got worse, he tells me that he can not do anything, I tell him that I've been receiving that money for years. I show him the receipts for the last 5 months using W2W. I then told him that is a lack of respect and a lack of customer service on his part, because his attitude was not logical since I had received the W2W in that store in the past also at the Clinton, Mount Olive and others, without any problem, since I reside in Warsaw and I'm in the middle of those three Walmarts which takes me almost 30 minutes driving, he ignored me. So I ask his name and position and that I would like to speak his boss. He told me that he has no boss that he was hired directly, I then asked for pen from the cashier to be able to jot down his information. This has been a great nightmare and discrimination, I had to drive almost one hour and a half from the Wallace to the Walmart of Mount Olive where very professionally I was attended given my money, apparently he has had problems with Police or with some Hispanic people, since in the illogical manner and unprofessional way that I was treated there is no other explanation, I am expecting communication to know what administrative action you are going to take against this employee, to to be able to meet with my lawyer and discuss this nightmare, which my family and myself have been put through so I can see what legal actions may be take
Walmart Auburn N.Y. You have about twenty registers in the store and I have never seen more than four in operation. Lines are ridiculous there and you would think they would open up some registers to serve your customers. I was in there last week and of course only three registers working. I had 13 items so I attempted to go the ten item or less register where there was absolutely no one. Of course your brilliant register people refused to let me check out. I told them maybe you should start checking out people so were not there all day. Here is a clue. HIRE MORE PEOPLE SO YOU CAN CHECK YOUR CUSTOMERS OUT IN A REASONABLE AMOUNT OF TIME. I am sure you take in plenty of money from your Auburn customers so maybe it would be nice to open more registers, and in the long run probably make more money. Also maybe you could have your store manager attend some Wal-Mart seminars so he can learn how to run and efficient store.
Bardstown Ky. store I was grocery shopping on Sunday morning, as I have done for several years. This morning there no tomatoe juice in the store. No medium rotel and no white hot rise corn meal and the fruit looked it had been there for a long time. If I have to double shop between Kroger and Walmart I will start making only one stop. It will be Kroger THANKS FOR YOUR TIME I really would like to stay at WAlmart This is not the first time items in the grocery cannot be found,it happens on a quite often. Thurdsay I could not find any potatoes.
So I order tires from wal mart Monday, they come in Wednesday, I'm up there at 8 o'clock, my old tires has like 50ty percent tread still left. 3 good tires and one with a cut in the side wall. So I bring my trailer, to carry the old ones home, to later put on my jeep. Now the tires I run cost around 700 bucks.
The guy walks out, and asked am I gonna take the new tires with me, and I'm like no, I want them put on. He says, we cant put them on with a trailer behind you. And I'm like, watch me unhook it. He was the only one there, and acted like he didn't want to do 4 tires.
Well out walks a lady, and says to me, I'm next in line, can I come back at 10, we will have another man here then, and I'm like, if I come back at 10, I may be 6th in line, and have to wait 6 hours. Well after about a 3 hour wait, I get my tires.
The guy then says to me, do I want to keep my old tires....im like, that's why I have the trailer, you seen that trailer, cause you thought u was gonna put my new tires on it, so you would not have to mount them, lazy man. In walks the man at 10, and says, them are some good tires, I have them on my truck.......that's why they wanted my old tires, duh
So I go home, hook the mower up, run to my moms, to cut her grass, get back, and a tire looks slack. I get up next morning, and its almost flat, I air it up, cause I got the warranty, and head back to wal mart.
There at 8;30ty, and the guys says, there is a locked car blocking are drive, I'm gonna change the oil in the car that came in behind you, as we wait...im like ill help push it out the way, car locked and a flat, after I look, we could move the display tires and get my hummer in there, but I wait.
So he takes the leaking tire off, cant seem to find it leaking air, fills it up, comes back in 15 mints and says, it hasn't lost any air, some one must have let the air out your tire. so he does it again, wait 30ty minutes and finds it leaking at the Tire Sensor, now none of my tires was leaking before,, so I want them to look into this, cause I already know, before hand, all there good men left to work with Everett. What I didn't know was they was gonna go watch a 3 hour video as they line up other cars in front of me.
Now its 12:30ty and I know that lazy boy some how damaged my tire sensor. But that's ok, its Labor week end, I just spent 800 bucks, I just want to get on my way. So I say, can you pls, take one of them 800 dollar tires I got 3 days ago, and pls put it on my spare rim, seeing how my spare is a smaller size, again, the run around. Then they say to me, Yes we might can do that, seeing how the other Main tire place is now closed on a Saturday, and you have no choice, but to wait another 4 hours, cause we done checked in 5 cars in front of you, even though they came in hours after you.
To think ,i drive a hummer, pay 800 for tires, and in gonna try to beat them out of a 60ty dollar tire sensor , that worked fine before all this,, stand in line for now adds up to about 8 hours of my life...but what really got me, they was gonna put me at the back of the line , and been there all morning. Pls look into the tire center at wal mart in Eastman Ga, I know they short staffed, but there is no excuse for this, wife had her tires changed there, another broke sensor also. I mentioned to both the service manager and his top boss, if they could swap tire and rim out, before the 3 hour video , yet I stand and wait, in the end, I'm home with a new flat tire, on Labor day week end, TY Wal Mart.
The worst part of all this, I paid for the tire rotation for the lifetime of my tires, and now I am stuck with this kinds BS service. My buddies told me, wal mart is only good for fishing lures and
I was arrested 9-1-2017 for shoplifting a wallet. I was purchasing a wallet because mine was stolen earlier . I removed the small case from wallet and placed it in the top seat on my buggy so I could pay for it when I checked out with my other items, I needed to put my money up in it while I was shopping , don't want it stolen. My mom came and placed her purchases on the case , she was to buy it for me. We walked to garden center to check out and watched a man with a buggy full of items walk out the door without paying! the cashier called out to him, chased him down but never got him. she came back and checked me out. My mom was checking out when I was walking to the truck. I didn't think anything of it because she was buying it for me. These two people that couldn't catch the first man grabbed me by the gate and accused me of stealing this wallet! The case had fell out of my moms stuff on the floor and we never noticed it!! It was a mistake! mom treied to pay for it but they refused and took us to the breakroom in front of all the employees and proceeded to yell and threaten my mom with the police, she was very upset and wanted to explain it was a mistake but they told her to sit down and shut up. I went on in the back with this woman where she had me arrested. the man, 100 as they called him, continued to threaten my mom. The assistant manager was mean to her as well. Our friend witnessed this as well as all employees did, this was a mistake, an accident that this fell out and my mom tryied to do the right thing but they were were rude and abusive to her and her feelings. I aslo know this conduct is against the law to conduct this situation in front of emloyees and I have contacted attorneys and await their decision. This is unnecessary. we deserve better. I got arrested for this dumb action. you need to call my mom at 601-754-3988 or email Rosalie_1955@yahoo.com
Is Wal-Mart not a supporter of the no shirt/no shoes, no service? I am appalled, disgusted truly offended. Grown men walking around in Wal-Mart with no shirt on! Wal-Mart, not the beach, not on a boat,not in their own home, in Wal-Mart! No one employee said a thing. Well I did, as well as asking your security( haha) what the issue was with them not telling the guys to get dressed or get out. Really? I am not happy and spend my money in your Damn store. Fix this issue,fix it now.
I, shop here a lot and today 9-1-2017 at the Walmart at 7700 W. Quincy ave. Littleton, Co. 80123 , I, asked for help to get some baby food off the very top shelve and it was also pushed to the back of the shelve. I ,spoke to a very nice lady that was working by the dressing rooms,and asked if someone could help me. She called for a manager, and the name on my receipt is Jessica Tinoco. When she came, I, told her what I ,needed and right away she said that all the food was in reach, and I , said no, not the ones I wanted, and the nice lady asked her if she needed a step stool and she said no,then when we got to the food I, needed she seen that she did need the step stool. She, was so mad that she was wrong about the food being on the top shelve out of reach, and had to help me. I, felt like I, was such a bother and cried coming home. I, have never been treated that way at any Walmart's before. Just needed to let you know. Thank You Sherry Andrews
Purchased a 36 count Maxwell house k-cup pods @ your Medford Wisconsin store. Used nearly 1/2 of them and every one busted and each time I had to clean my coffee maker so I switch to Green Mountain with no problems. I feel that there is a problem with the Maxwell house pods.
I own a 2.0 Keurig brewer. My manual reads (Pop in your favorite brand pod). Can you please give an answer
I normally do not complain for bad service but today was too much. I've been a Walmart and Sam's customer for several years here and in other parts of the United States and NEVER received such bad service elsewhere to my recollection.
The following has occurred to my wife and I almost every time we place a prescription to be filled....
1. When taking the prescription there is no problem. We are told our prescription will be filled in 20 minutes Great So, we go shopping in the store just to kill time or get other items we may need..
2. We return within or after the 20 minutes to pick up the medication, Guess What! we are told they are out of it and they will have it TOMORROW, OK.
3. Tomorrow comes we return sometimes in the afternoon to allow delivery but when we reach the counter after waiting in line for 5-10 minutes we are told that it did not come in and it will be here tomorrow . Now! We are getting flustered OK!
4. We return tomorrow to pick the medication up, Guess What? The prescription was cancelled... BY WHOM? NOT US! So I got a little upset and express my feelings to the counter person and she tell me to come at 5:45 after I've already been there almost an hour.
5. The result of this a Pharmacist prepared my prescription and handed to me within 5 Minutes.
THIS YET IS THE WORST EXPERIENCE WE HAD WITH THIS PHARMACY.....
I have been a loyal customer of Walmart for years but after today, I feel I must complain. I live in McMinnville, Tennessee but have shopped at Walmart stores in other cities. When I went to check out, there were only 2 lanes open and people were lined up out in the aisle waiting to check out. Yes, there were those stupid new scan and go registers that you can use but I do not wish to use them unless I have one or two items. There are people with disabilities who may feel like they can't use these registers like my sister who has glaucoma and can't see that well. And yes, there are plenty of older people who feel they can't use them because they don't know how. Corporate people, you need to visit these Walmarts and see how it is and not decide to put these types of registers in just because you want to. You should have gotten feedback from your customers before doing this. I'm sure you would have gotten an earful like you are getting right now. If I hadn't been getting groceries for my sister, I would have taken my cart to the customer service desk and told them to put the items back because I was leaving. If this continues, I will definitely be going elsewhere to get my groceries. Wake up! If Sam Walton were alive today, he would be very upset with the way Walmart is being run today.
I was at Walmart 11-26-2016 at 07:58:52, the store: 330 Sutton RD SE, Owens Cross Roads AL 35763. Manager David Sims, ST# 05197, OP# 004222. I had just gotten off work, a 12- hour shift, I had purchased some items, went to the cash register, the cashiers was rude, she never smiled, or said anything at me even though I smiled at her, never said good morning, she acted as if I was annoying her by being there, the one time she looked me in my eyes, she glanced at me for a second and said nothing.
I had a box of cakes, chips and toddler clothes to name a few items, she tossed my chips down the conveyer belt, as well as my chips, she stuffed my clothing in a bag, not folding in any kind of way, I politely took everything out of bags, folded the clothes, so that they would not be too wrinkled, my heavy bags I doubled. When she rang up my total, she did not even say the price, she just looked down at the floor, I was looking at the total anyway, and gave her the money, he never said, thank-you, she just moved from the cash register and got out her cell phone and started texting.
I was going to go to the manager but, as I said, I had just gotten off a 12-hour shift (nurse) needed rest to do another 12-hour. This cashier was rude.
I went shopping at Walmart in central square last night for Black Friday. Stood in line for activation of contract phones. The sale started at 6:00pm. As I stood there for a half an hour a associate asked me. What carrier I had, I said AT&T. He said, we no longer do AT&T. You have to go to another Walmart. Here it's 5:55 pm. So I called Cicero Walmart which is about 15 minute drive. As I got to Cicero Walmart, the place was packed. I stood there an hour in line just to set up appointment to get phone activated. The associate was rude. By the time I left there and headed back to central square walmart, all the deals were gone.
I think central Square Walmart should of put up notice ahead of time that they no longer carry AT&T. I had called there that morning asking questions about the phone and the guy never said anything to me. He didn't even know anything about the ad. 2 years ago I stood in line for a TV for 2 hours and went to pick it up and they sold my tv to someone else. I've been doing business with walmart for many years. Enough is enough. I'll start doing my Black Friday shopping elsewhere.
I purchased a box of cereal that had a coupon that gave a free box of $3.00 or under. At the checkout the cashier did not know how to enter the information for the free box. She called for a manager who stated since the coupon was on the original box I would have to come back another time for the free box. I told him if the transaction was completed on the original box I could remove the coupon and take the free one right away. the manager said no he could not do that I would have to return at another time. I made no purchase at all, I told him if this was how I was going to be treated I would not buy anything. I then found the floor manager and explained the entire situation to her.
She also said I would have to return at another time. I am disabled and coming back is not such an easy task. I normally get everything I need in one trip to the store. This entire situation could have very simply been remedied if only either of the so called managers would have finished the first transaction and let me remove the coupon for the free item. This all took place at the Walmart store in Aberdeen South Dakota. I normally did a great deal of shopping at Walmart but will no longer do so, I will not be mistreated in any way by any person. Your managers need additional training on how to treat customers, 'no' is not an acceptable answer when there are alternatives.
I was a system analyst and can truthfully tell you there are always alternatives. The service in the Aberdeen store seems to be consistently getting worse, a person will get nothing but angry looks if you ask for nothing more than help trying to find an item. Up to this last episode I still shopped at Walmart even with the poor customer service but there are other stores in Aberdeen that carry all of the items I normally purchase. If your managers refuse to listen to a possible solution to a small problem I believe it may be time to do my shopping elsewhere.
I wanted to buy some towels and sheets that were in the center aisle without any sign of Black Friday. The manager Karen treated me bad and aggressive because of our complaint why there was no sign indicating it was a Black Friday special as I was about to pay. This was at the Walmart at Casa Grande Arizona.
On Oct, 24, 2016 @ 10:am. Columbus, TX. I was looking at the black porcelain drip pans for my cook stove top. There, hung many packages of 2 large & 2 small sizes wrapped together. Alongside these packages were hanging several loose drip pans in both sizes. It looked if some packages had been previously opened and the wrapper removed. I asked the attendant if I might substitute one of the loose pans for one of the larger pans, because my stove has 3 small and one large size. She said I would have to ask the manager. Posing the same question to the manager, he refused me.
"Are you telling me I have to buy 2 twenty dollar packages to get the 3rd smaller pan that I need, when you have those loose ones hanging there? HIs answer was, "That's right." He gathered the loose ones in his arms and just stood there fumbling with them as if he didn't know what to do with his hands. At this point, I left. All my life I thought items on display were for sale. Why not put a price on the loose unpackaged one and give that one, with the packaged set to me? Only a few weeks ago, in the same store, I had bought some dull finished drip pans for $10.00. Only to find I could not wash off any stains or marks that got on them. Therefore, I wanted the black ones to solve my de lima.
I have been buying at this store since it was first opened some 30 or so years ago. Which now makes me almost 93 yrs. And getting out to do my shopping is not that easy. I have always been under the impression everything on display in a store for sale, was for sale. All he had to do was put a price on one of the small loose drip pans hanging there and all would be well. So now I sit at home wishing my stove top looked nice, clean, shiny and stain free. Only to say I am an unhappy camper is minute.
Ive gotten semi used to the fact that cashiers are going to lick their fingers to get bills out of the drawer to hand bills back to the customer. Today I got to bring home 15 bags with a cashiers spit on them because she does the same thing to open the bags. Every item I purchased then had her spit on it. While I know its highly unlikely I'll catch anything from this consider how many people purchased at your chains, how many products go out the door, how many bags. Tell your cashiers to keep their spit to themselves for pity sake.
I have Order number: 5621663-571586 to be picked up at the Checotah OK 74426 store. I have been notified that a part of the order is ready for pick up. I first tried to contact the Chat line only to be told that the Billing Address was incorrect - I double checked and had given them the correct address - one I have used for years and which reflects on my on-line account - 702 SE 1st ST, Checotah OK 74426. She was not helpful.
Next I called the 800 number and was told the store would hold for 7 days, which is the point of my call. I simply requested they hold the partial shipment for an additional 7 days until the Entire Order was ready. I am handicapped and it is not easy to run to the store unless absolutely necessary.Your Customer Service? People would make one believe a PHD is required to understand and honor a simple request. I am getting very disillusioned with Walmart.
I am spending 200 to 400 dollars a month in Walmart, I am handicapped and frequent the Davie, Florida store off of university drive. Every time I come most of the carts are in complete disrepair. The steering is so bad I can barely turn the cart. Why can't they be fixed properly. Many handicapped people complain to management. They inform me they request repair. What's the delay? Why can't my shopping experience not be so frustrating?
I have visited 2 Walmart superstores in the past 2 months. The first was in Sunrise, FL, at the intersection of State Road 441 and Oakland Park Blvd. I requested $20.00 change from my purchase, which the cashier failed to give me. This required me to make another 10 mile trip to straighten out the discrepancy. The second visit was to the Walmart superstore in Pompano, FL on Atlantic Blvd. When I checked out, the cashier did not give me all my purchases, and as a result, I have to again travel about 8 miles, bringing my receipt, to retrieve the goods,
My complaint is that at both these stores, the service is way below par, and I am 75 years old, and it is difficult for me to return to these stores for errors made by your checkout people, who couldn't care less about the customer. I have reduced my visits to Walmart for this reason, shopping at other local grocery stores like Publix, Winn-Dixie and Target. I hope this complaint causes a review of the two stores I mentioned, as I feel they are both sub-standard.
I have a "cage" up and down my spine due to severe scoliosis of my back. I am handicapped because of this and other issues which make it impossible to walk very far. As a regular shopper of Walmart, I am extremely upset with the abuse of handicap parking and the handicap stalls in the restrooms. The parking spaces are regularly used by unauthorized people who have no plaques or plates. They are just lazy. The restroom stalls are regularly used by people who just want "more room to move."
I cant move my body more than 30 degrees in any direction and trying to get down to the toilets is impossible without a rail. I have to use the handicap stalls as they are the only ones with a rail. Not only are customers abusing this stall but so are employees. People stay in there an extended amount of time talking on phones, etc. while I am waiting on a bench outside for them to leave. This is very inconvenient and, sometimes, you cant wait long enough for them to leave because you need the restroom now.
I feel rails should be put in all the bathroom stalls so that us who are handicapped can use any stall available rather than having to wait on those who abuse them. Not having rails also leaves the store open for law suits when a person gets injured from falls trying to "get down" to a toilet without rails. Would also like to let the company know that the McDonalds in the Walmart store at 8401 Anderson Blvd FW, TX 76120 has roaches crawling on the walls.
This is a complaint about a customer and I know you can't do anything but because it involves my Service dog I want you aware of it and make sure employees handle situation similar how the ones did today.
I was at check out with my dog Bentley, she doesn't wear her fest because she is fluffy and its hot on nice days, but she has her gold pendent and visual ID card tagged on leash. Well I was unaware of this unruly Customer, she was at the other end of store giving your employees a very hard time about my dog. 3 or more employees realized she spotted me at check-out and came down to me, they tried to get to me first. She screamed at the top of her lungs at me telling me my dog is not a Service Dog she didn't have her fest on and an emotional support dog is not a Service Dog and called me a name.
I dumb founded, I said something I don't know what it was. I have never been treated like that ever. I'm not out to please anyone, it's the law I can have my dog with me and I do not have to tell anyone my medical history and was not about to with that woman. She is a Service dog and trained to keep my balance and for other things, and she also is an emotional support.
She's Bichon/Havanese, very calm and intelligent, she wants love not violence and wouldn't hurt a fly. Everyone at Walmart, employees have always treated me with a smile and love to see my Bentley, always, they even come up and ask if they can hug her. I have felt very comfortable there. You do have one employee there that is very mean to me, and tried to knock me down but it's not because of my dog. And if she does it again I will personally go to store manager. But she is the only one and she shouldn't even be working there.
But now it's going to take a minute to go back. If I am attacked again, I will call 911 and I will not put up with it. She doesn't have a right to bully me, there are laws protecting me against people like that. The 3 employees that tried to protect are absolutely wonderful and I wish I would have taken all of their names and was able to let you know who they are. Because they deserve acknowledgemen. Great Customer Service people, it was one girl, just lovely and two very nice young men!
I have shopped this store since it opened. I endured the remodel and monitored the continual weekly increases on almost every product that I normally purchase. I spoke with an associate at checkout about the upward spiral of prices across the board and was informed that this is taking place to cover the raises for the new hires at this store. As a person on a fixed income, I have cut back and even returned items which continue to increase in price every time I shop at this store. I find your policy of taking more out of my pocket to cover your payroll an outrage! I have had a Walmart credit card for years and am considering canceling it.
I already cancelled my Sam's Club membership. It is unfortunate that Walmart is no longer a good value and rest assured I shall continue to withdraw my business from your store because of this new policy that has been put in place. For example, today I returned 2 items, Store number 01230, receipt ID number 7JZW47F9W8Q, taco shells that a month ago were $1.12, are now $1.67. GV bacon marked at the meat counter at $2.74, rang up at the register at $3.94. This slight of hand pricing from the shelf to the register probably works on a lot of those who don't check the receipt.
Our family, on tonight, September 18, 2016, was met with a touchy situation birthed from a mischievous Leeds, Alabama Walmart employee who goes by the name of Scorpio. Unfortunately, this overzealous, contemptuous and disrespectful Leeds Walmart employee meant evil by calling the Leeds, Alabama police on our loved one who had treated him with the upmost respect when he refused to give cash from our debit card refund when Walmart, all day and night, hands over cash from debit card refunds even when a person would rather have had the refund placed back on the card at hand.
Then, Jerry, likely Jerry Hicks Jr, a new Leeds Walmart employee, who is obviously a “good” friend of Scorpio, pretended to care about the ill-treatment our loved one was receiving when at the end, we discovered that he too was a huge part of the problem of involving the police in a situation that could have erupted into the death of our loved one.
Fortunately, when Scorpio chose to abuse his minute power by calling the Leeds, Alabama police for no reason, resulting in a gigantic waste of tax dollars from hard-working citizens, Officer Breasseal, an understanding police came on the scene. Not only did Officer Breasseal arrive on the scene, but, three cars of officers showed up as well indicating that Scorpio had likely made the situation seem to be that of a true emergency when it was not an emergency at all. We are confident that had Officer Breasseal not shown up, there would have been an assault, battery and bloodshed upon our loved one.
Furthermore, the actions of Scorpio and of Jerry proved that some people should not be given supervisory responsibilities when these hard-working, we’re sure, officers could have been addressing serious issues that could have been life threatening. Likely, people like Scorpio and Jerry are against marriages that involve people who are unlike them or perhaps they, like Hitler, are drunk with a little bit of power.
In the end, nevertheless, Officer Breasseal did not make a report against Scorpio and the obvious prejudices Scorpio had cowered upon our loved one; but in the same vein, Officer Breasseal did not treat our loved one with scorn, hate or contempt. He was respectful and may our father bless him and his family, always for that.
I purchased a green dot card on 08-21-2016 Ozark Alabama store #00740. When I read it and realized all the fees I would have to pay I was very up-set. I should have bought a Walmart gift card since I plan to purchase just about the whole amount from Walmart. I tried to get my money back from Walmart service department. I purchased the card there but can't get my money back. So I tried green dot com the card has to be activated 1st which cost $7.95 that is throwing money. You took my money. It is real simple just give me my money back. Please make this happen before 09-21-20016.
At 9:15 the Walmart in Morris Illinois prescription department caused me to be upset. I was there to purchase medication behind the counter that would help my husband with his sinus infection. The pharmacist in back refused to sell me anything being it wasn't for me, no one even asked me for my drivers license. I spoke with a manager there and all she had to say is it isn't her department. I rarely buy medication but maybe 3 times a year and am extremely dissatisfied with the treatment I received. Me and my family spend 3-4 hundred dollars weekly at Walmart and being I was treated so unfairly I am now a Jewel shopper. Let me ask you, when elderly or handicapped people need medication and can't leave their home, Walmart turns their caregivers down also?
I bought new everstart car battery which failed after 1 1/2 years. It says on the battery that it has a 2 year exchange warranty. When I brought it back to exchange it was told there is no warranty. It is clearly deceptive since the battery and display says 2 year replacement warranty. I was forced to buy a new battery.
If I could give this experience a minus rating, I would. Placed an order online on 8/29 because the item I wanted was out of stock at the two local Walmart's. Received a 'do not reply to this' email stating that the order was canceled due to 'inability to verify payment information' directing me to 'make sure my information is correct'. No phone number or email address to respond was supplied. Two days later, tried to replace the order only to find that the item I had ordered (and iPhone 5s) was now no longer available.
Placed an order at that time for a different iPhone 5s that was in stock plus several cases for the phone. Received the same automatic email response canceling THIS second order. In frustration, I did a Google search for a contact number and called it. I was informed that Walmart had experienced internal security issues and that the reason for both orders being cancelled. At no time prior to this call was this information given to me. I was never informed that my orders wold continue to be cancelled until I called them. At no time was a phone number or return email supplied.
The supervisor who I spoke to, 'Nina, badge #05133' repeated stated that 'all you needed to do was call us' but accepted no responsibility for the fact that neither the need nor the number were ever supplied. Despite my asking her several times how I would have known that I needed to call them so that they could straighten out their system, she continued to state' all you needed to do was call us' followed by, when I asked how I would know that I had to call, 'you don't have to call us unless you want to'. And to make matters worse, the second phone that I ordered is now no longer available!
This is a perfect example of a large corporation acting in a manner that shows very clearly that they do not care about their customers but only their bottom line. How much effort would it have taken for Walmart to send a personal email to me to let me know they needed to confirm that I was indeed placing the order? Nina even went so far as to try to put the blame on ME because, in her words, 'this is the first time you've ordered from us online in nearly a year'. How crazy is that? And when I asked for a phone number to contact corporate offices, she informed that they don't have one and if I want to see if I can FIND one, she suggested I Google it. Unbelievable.
Walmart, you have lost another customer.
I went to Wal-Mart to get a phone card for my granddaughter. While there I passed a section that had phones on an end cap the price said $5. After getting an associate to help, she discovers that the phone is mis-priced. She said she was going to let me have it anyway since it was the stores fault. She had to call a manager over to ok the transaction. The manager litterly lost her mind. She went into a rant about there was no way she was selling a $29 phone for $5. She was very rude and arrogant! I asked her to whatever happened to the policy, the customer is always right. She laughed at me! Trust me, if they sold straight talk phone cards anywhere but Wal-Mart, I would never shop there again! It didn't matter to me in the beginning, but after her rant, it became the principle of the whole thing!
The USDA says dogs are not allowed in food stores. Except for service dogs and on duty police dogs. I shop at the Jane Missouri Walmart and 90% of the time there is at least one dog being hauled around in a shopping cart. A dog is an unsanitary animal and by law is not allowed in food stores. I shouldn't have to share my shopping experience with a dog. You need to address this problem it's becoming much too common. Don't ignore the law.
I am told by your Brennan Texas store that " corporate" has instructed that no Ocean Spray Cran Cherry juice may be ordered. I had this problem 2-3 months and got the Brenham Texas Store manager to "get this straightened out" I wrote Walmart an never got any explanation as which of you geniuses decided to discontinue one of your best sellers. You have an idiot in your organization who needs to be fired.
Went to Walmart in Talladega AL. to get my tires balanced and rotated. A truck pulled in ahead of me with a flat tire in the back. After being ignored by 2 employees for 10 - 15 minutes , one finally asked what i needed. I told him and was told that it was going to 1 1/2 hrs before he could get me because he had to wait for the guy to go get his vehicle and come back to have his tire fixed,"First come ,First serve". There wasn't another car around, had 6 or 7 bays open and he couldn't get my vehicle on the rack because he had to have it for the other guy whenever he got back. He could have used a jack and been done in 30 minutes if the 2 of the employees would have worked together. Instead they were going to do nothing for another 1 1/2 hrs.
I went to the Wal-Mart in my hometown of Lockhart TX this morning to buy dog food and two chicken breasts. I am a retired Senior Citizen and no longer buy in bulk. Imagine my surprise when I was told, both by the young man in the Meat Department and Customer Service, that it is "company policy" not to break up packages. I had no idea that Wal-Mart was in the habit of discriminating against Senior Citizens and small families, but HEB is not. I will not shop again at Wal-Mart. HEB had the exact same price for the dog food and sold me two chicken breasts.
I ordered a swing set on July 27th and it was supposed to be deliver by August 4th. I got a message saying it was in the store in north Attleboro I go to pick it up and the woman at the desk said it was not in the back. I was told that it was probably on the truck and would be delivered that night when the shipments comes in. The next day I call the store to see if it was there and every person I spoke to was giving me the run around saying the same thing the woman told me the night before, that it would be on the truck coming in that night.
Extremely aggravated over the whole thing, because my sons birthday was August 5th and I wanted it built for his birthday, I decided to just call the next day hoping it would be there so we could pick it up and it be built for his birthday party Aug 7th and was told the trucks don't deliver on weekends. Now I'm beyond aggravated because I have 20 kids coming to my house and no swing set for them to play on. This is so unprofessional and unexceptionable.
I spent almost 500$ on this swing set for it not to be here when it was supposed to be. If I would've know it wouldn't of been here in time for my sons party I would've went some where else to buy it. Now I have to deal with a bunch of disappointed children and most importantly my son that's been looking forward to a birthday present that he hasn't received yet.
I was shopping for fabric at the Walmart store located 2824 Appalachian Hwy, Jacksboro, TN 37757 (store 01466) this morning. I attempted to complete the Walmart survey online ... but unfortunately, the printout is so blurred that I cannot read the ID# so my attempt was unsuccessful.
What happened: I tried to purchase fabric. After announcing customer needs help in fabrics, no one ever came to help me. I waited during two calls and 20 minutes. I went to a "greeter" who could not hear/understand what I was saying, so I went to Customer Service and they again announced for help at the fabric counter. Told me someone would be there to cut/price my fabric ... again, no one. So, I put my selection down and walked away. If Walmart is going to sell fabric, then WHY is there seldom any help at the counter? Talk about a run-around and a waste of time on my part! Not happy with the store!
I got 2 tires. Paying about $200. I bought them on may 8 2016 and by August 3 2016 they were bald and wires are poking out everywhere. When I called wit my concern I was told a manager would call back. Waited an hour no call. I called back talked to a manager then requested to talk to someone else. And I was put on hold for 20 min. Called back and was told phone lines weren't working. Don't believe that.
Then when I talked to the co manager he put me on hold then had someone else pick up and give me the answer I was waiting on. The lady said the manager had to go somewhere. I find it extremely unprofessional to just decide ur done helping a customer. I told the lady that I wasn't done talking to him and she said she cud call him back.
So my bad tires that didn't even last 3 months are still on my car because Wal-Mart doesn't want to replace them. I will never get tires from Wal-Mart again and I will tell others what happened to me so that they will think twice about purchasing tires from Wal-Mart.
I have lived in Decatur, IL for 55 yes. I am 73, a senior citizen who reported SS fraud 4yrs ago. There are people who are angry that I reported this & now when I go into Walmart these people call Walmart Security & pretend they are Police & I am a known shoplifter. They harass & follow me & are very disrespectful. I have never stole anything in my life. I receive pension & SS from my deceased husband. I have a 813 credit rating. A home & I always pay my bills. If you run a background check on me you will find someone is just trying to ruin my good name.
I've shopped at Walmart once or twice a month. I have been a customer for many many years. I hope Walmart can contain this problem. I am not a thief. Stealing is not in my DNA. These people are NOT the real authorities. Contact the Decatur Police Dept. to verify. They are making security look silly because they really think they are harassing a 73 yr. old thief. I would NOT spend the rest of my life stealing from Walmart or anyone. I am considering filing a lawsuit. The harassment needs to stop.
I purchased a Road Hazard Warranty when I purchased a set of tires. I took my vehicle to Store #94 on July 10, 2016 to have my oil changed for the advertised special of $39.88. I was charged $4.79 for an extra quart of oil (I was not informed that I needed an extra quart. Also I needed to have a tire repaired. I was told that the repair could not happen due to the nail being too far on the side of the tire. I feel as if I purchased the road hazard under false pretenses because the road hazard warranty was not honored.
I intend to tell all my family and friends to not use the Tire and Lube Services at Walmart because I am NEVER going back to Walmart. I am very unhappy with my overall experience with Walmart. I would like for someone to call back to discuss this matter as well as I would like a refund of the road hazard warranty that I purchased which is $40. Also, I arrived at the store at 7:45 am. The tire and lube department did not open until 8 am. They did not pull my car into the bay until 8:15 am. I did not leave the store until 10:25 am. Again, I am very unhappy and a very dissatisfied EX-customer.
Poor customer service, If I could give a negative star, I would. There are so many issues, it would take a 10 page research to address each one accordingly. There are two major issue. First, individuals walking around selling food out of their car. Secondly, the parking contains so much trash until it makes doing business questionable. Also, I notice the prices are higher at the Balch Springs location than other areas, I ask myself, what type of business ethics is Walmart practicing, or better yet, is business ethics apart of Walmart's philosophy?
The store at Alva Okla at 9:00 pm had no (zero) checkers. Use the self check out only. Or the little check station at self check out or customer service desk which has no scale. Couple of days ago they would not check me out at the self checkout station. The girl just walked off and said it was closed. I just left my basket of stuff and walked out. My schedule allows me to shop after 9pm. I do not know how to use self check out and don't want to learn. Tonight there was a long line of people just like me that do not use the self check out. I shopped for a 5 minutes and stood in line 20. You may think you are saving money by not manning the check outs but I do not go to Walmart unless I have to. I hate going to walmart.
This is directed not at one individual but the department. I live near Walmart on Collier Boulevard in Naples, Florida. I frequent the store weekly but my complaint is towards the auto service department. Today I went to have a tire changed and rotated and I sat there in the lane for five minutes and no one came up to me. This happens every time I go there. There was one man with his handheld computer outside and he just looked at me and ignored me.
When I walk inside a gentleman came up to me and asked if he could help me. I told him what I wanted. He immediately told me it would be a two-and-a-half-hour wait. I asked him why such a long wait. He said there were five cars in front of me. But I could come in tomorrow morning first come first serve. This happens every time I go there there is a two-and-a-half-hour wait. This is ludicrous.
There was nobody working inside the stalls at 12 o'clock in the afternoon they were all inside joking and not outside working. I have gone there three times and three times I see the same thing. As a one-time business owner and now teacher I am appalled that Walmart allows this type of customer service. I hope someone looks into this and finds out what is going on in this department. Inside the store is not much better when you have people walking around on their cell phones texting and not taking care of business I approached one lady at one time and ask her a question and she ignored me if she was texting on her personal phone.
Other Walmart staff have earbuds in their ear and listening to music and not paying attention to the customers. I will continue to use Walmart as a place to buy my goods and services but this needs to be corrected. Thank you for your time.
Subject: A Clay Beige Egyptian Cotton Blanket/ King I purchased at the Walmart located in North Carson City, NV. Today as I removed it from the zipper package to spread on the bed, it had a foul odor. I decided to launder it to remove the odor, following the instructions exactly. When the dryer stopped I removed the lint trap discovering excessive lint. The blanket needed more drying, again the lint trap was excessively full of lint. Should I not have checked the lint trap, a fire hazard was very possible. This is a problem you should be aware.
First of all I believe the store number is #2111. The employees are rude and they spend way too much time playing and texting on the sales floor instead of helping customers. The male and female employees do nothing but play and flirt with customers, ask for their phone numbers. My daughter is scared to come in that place any longer..Even a manager asks for female numbers his name I believe to be is Jason Hanner a store manager, if no action is done soon I will take it to the BBB. There seems to be no professionalism in there whatsoever!!!
As I was loading my purchases into the back of my pickup, I was approached by a security person who asked where my receipt was. I responded that it was in my shirt pocket. When he asked to see it I declined stating he could review it from the store's system. He grabbed me by a wrist that has a bone that has never healed jerking me forward and removed the contents of my pocket and then shoved me away exclaiming that he would not tolerate my assault on him.
He drew some sort of weapon and advanced toward me. I quickly realized that he was trying to frame for a crime that he would have the right to detain me for, so in my pain I felt I had no choice other than allow him to humiliate me to whatever level he desired. He ordered me to put my hands on the truck. He dropped the Walmart receipt and looking at one from another store exclaimed that I had no receipt. I pointed to the receipt on the ground and he ordered me to pick it up for him. He did finally let me go possibly realizing that it wouldn't be that credible for a disabled person to assault a person twice their size.
As I was parked in the first handy cap space in front of the entry I presume there is clear video of what I was loading as well as what occurred. Incredibly something similar occurred to me at the same store several months earlier when a customer service manager attempted to frame me. I had brought a wrench back that I had purchased at another store in another state and found I didn't need. It was still sealed in the package, but they refused on the basis that they didn't carry that item. Clearly I upset her as she called security telling them I was leaving the store with unpaid merchandise. I was tackled a short distance outside the door from behind by two men.
Fortunately I was able to get them to understand that I couldn't possibly be stealing the wrench as it wasn't carried by the store, and that the only reason I was leaving with it was that I was refused a refund on those grounds. I returned the next day to speak with the manager regarding what had occurred and point out the deliberate attempt to frame me. I urged her to review video of what happened and she repeatedly told me she believed me. Apparently she didn't have a problem with it as I later noted that she retained her job as customer service manager. From this experience I decided not to waste my breath on a store manager and contact a corporate person.
After finding a number to call and describing what had happened, I was told I would be receiving a call shortly. Thinking minutes to an hour or so, after a few hours I called back. I was then informed that it would be about three days for them to evaluate my complaint before I would receive the call. Clearly this type of conduct isn't a significant concern on a corporate level either. Thanks to Walmart I've spent my birthday in bed trying to recover.
Went to Customer Service at Walmart on Covington Pike in Memphis, Tennessee in the Raleigh Community, to return a Beauty Rest Air mattress for an exchange for another one. An easy change, right? Very, very wrong! Never have I been so treated so rudely and wrong and humiliated. I was told to go get another air mattress, same kind exactly, and to bring it back to Customer Service and I would not have to wait in line if there was one.
When I came back there were only two people in line. So I was told to step to the other register and they would be right with me. Wrong again. I stood there for over 30 minutes and watched and counted 17 people get waited on while I was ignored. I finally complained so much that I got the Manager and told her what happened and she took care of me. There were 3 women employees working in Customer Service. They were all rude, lazy, thoughtless, and very unprofessional to say the least.
I never even got an apology. I will never shop at that store again. I have a seizure disorder from a head injury and being so upset that when I reached my friends truck in the parking lot I had a seizure. My friend was there in the vehicle and took care of me and got me home and put me to bed and administered more seizure medicine to me. Walmart used to be a good place to shop, especially for some of us senior citizens. I am a 67 year old man.
Went to the NFM store because the Cape Coral FL store was out of the same item for 2 weeks. There were no carts in either end of the super-store and the workers that were supposed to be picking up the carts were too busy talking to each other outside. I guess management doesn't care
This is the second time this happen to me, on Sunday morning Easter, March 27 about 2am I came too buy a boston butt and ham. When I went to the check out the bar code on both items could not be scan, they was wet and the scan could not read them, but the price were clear. The female attempted to work on the problem for 30 - 40 minutes calling several people to help. After 40 minutes, I left because no one would over ride the items, please has some one there who can.
Today (March 21, 2016) is the second time in one week this problem has occurred at the Walmart Store 4928 State Road 674 Wimauma FL 33598. I told the cashier I was making my check out for 20.00 more and what does she do? Rings it up for the regular price No 20.00 more added on. Cashier: I forgot to add the 20.00 and hands me back my cancelled check which is made out for the extra money. I told her to get the manager and manager takes receipt and cancelled check and tells me she cannot give me my 20.00 as the cashier put in wrong amount.
I told her she was going to re-ring my order and run the same check again and give me my 20.00 that is what the manager had the cashier do the first time this happened. Are you teaching your workers to do this so they can pocket the 20.00? I am losing confidence in all your Walmart stores and especially this one. The first time this happened it also happened to friends of our at the same time just two cashiers down from ours. Really makes you wonder.
I was shopping this afternoon at the Evansville, IN store on Burkhardt Rd. to be mostly Easter candy for our grandchildren. I bought 8 units of 3 different kinds, but was charge for 16 units of the more expensive one. (TC# 6180 3699 5834 2363 1463 4) I tried to call the store twice at 812-473-1815, but both times I was not connected to speak to anyone. So basically, I was overcharged $27.48, and it seems that Walmart has no interest in even talking to me.
Went to Walmart at Washington, in 47501 to get paint mixed had to ask twice for help waited 30 minutes then when someone did help me they could not mix my paint because the mixer was broke. That was on Friday. Then on Tuesday of the following week I took my mom out there to put in an application only to find out that both computers were out of service. The same day while I was there I wanted to refill my 5 gallon water jug and it was also broken. Left there wondering why I even bothered going there in the first place after working all day. I think the store could used some major improvements. Maybe that is one of the reasons your stocks are down and Walmart is losing money.
On Monday/22 Feb 16 at 11:45; I purchased two items from the tobacco department at the Emporia, Va WalMart store. The sales clerk took my order and processed the sales on my personal credit card. When I looked in the bag; one item was not the brand of Skoal that I wanted. It was a tube of 5 containers. The other item which was four loose cans were the brand I wanted. When I told the clerk I did not want the tube of 5 containers; she took the tube and then told me I had to go to customer service. I went to customer service and the individual said I needed the tube for her to process a credit card reimbursement. I said the clerk took the item back from me.
She then went to see the clerk and came back confused because the item was not the same as the receipt. She then went back to the clerk and I followed. Now there were two other WalMart cashiers that were totally confused and asked me where the item was that had been in my bag. I explained to them what I had told the service customer rep. Becoming frustrated after being accused of possible shop lifting; I said just cancel out the entire transaction on my credit card. I was told then to go back to customer service where the store manager asked me the same questions that had been repeatedly asked by the other WalMart personnel.
So I just told her that forget the entire situation and I walked out of the store with only the four Skoal containers and $17.11 over payment because I was not given the original item/tube with five containers. The store manager took my name and phone number and said she would call me. If this is customer service, I don't think I will go back to this store.
This is in reference to the pharmacy department at this Walmart, my husband and I get all of our prescriptions filled at this Walmart, and in the past month on three of our prescriptions when we call them in and are told they would be ready the next day we go to pick them up and are told they are out of that prescription that the order has not came in, On Monday Feb.15, I called in a prescription for my husband and received a call the same day that they were out of that medicine, but would have it in on Wednesday Feb.17, we waited until Thursday Feb.18 to pick up the prescription and were told then that the medicine still had not came in. so we still have to wait a few more days and go back to Walmart for a second time. This seems to happen at LOT at this Walmart, Whoever is suppose to order all the medicine is not doing there job. Someone needs to check on this matter at this Walmart.
It is very strange to me that Walmart wants its customers to think they are giving good customer service. Recently, I went to the Chubbuck Idaho store. Needed to buy a large amount of groceries. While there, I was informed that if I ask the Deli to slice a package of meat that I had picked up from the cooler, I would have to go pay for it first, at the register and bring back the receipt..... Walmart has had shop lifters in the past on these items.
This was a very stupid policy, as I was getting other meat and cheese, from the deli, and my time line was running to appease a store, that can't seem to put a register in the deli for this, or have security walk to the store lines after cutting the meat to make sure that I didn't lift it with my other basket of groceries. It put me way behind on getting home and preparing my meals for company I was expecting. Glad I know this now. I will shop the real stores in town that give customer service and be sure to tell my family and friends , and anyone else. Maybe you should give the person, that came up with this policy, something to really do.
How many times do I have to submit a complaint about Walmart's? Are you trying to discourage people from filling a complaint? I have been shopping in Wiggins Mississippi Walmart's for over 12 years. They regularly have people selling animals in their parking lot and never do anything about it. I do go in and complain, but it does no good. Anyone who loves animals knows impulsive buying of animals very seldom works out for the animal.
Can't toss it at the bottom of the closet like you can a shirt you decided you don't like or take it back, because you don't know who the seller is or where they live. SO, they usually dump it on the side of the rode, especially here in Mississippi, where most of the people have no respect for animals. If they did they wouldn't be selling them at Walmart's. So, hopefully I do not have to repeat this letter tomorrow and Walmart will have enough sense to correct the problem and have their guys who are always in the lot collecting carts, ask the people to leave or call the police.
Go to any pound and see for yourself all the animals that were bought on impulse, maybe if Walmart was not there just for money but for the public they would understand people are repulsed at seeing sales of animals in the stores lot.
This morning, my wife was shopping at one of the East the El Paso stores (I10 west @ Yarborough) and, having less than 20 items, went to the "20 Items or Less" line, only to find that there were two customers in front of her with two baskets each filled with more than 20 items. When she commented to the cashier about using the 20 or less line for full baskets, the cashier said she could not comment. My wife was then was approached by a cashier supervisor, (didn't get her name) who responded that the full basket customers were paying customers. When my wife noted that the sign read "20 items or less", the supervisor repeated the fact that they were paying customers.
When my wife said that "if the sign doesn't mean 20 items or less, then take it down", the supervisor said that was store policy. After a comment by my wife that she may be shopping elsewhere, the supervisor said " you wont find better prices anywhere".
At that point, my wife left the check out area and proceeded to the exit where she encountered three personnel wearing Manager and Assistant Manager tags (again she didn't get any names) and after restating her concern that the 20 or less check out registers should be for customers with 20 or less items, as the sign reads, and those customers with more that 20 items should go to the other registers, the managers repeated that the customers using the 20 items or less lines with more than 20 items are paying customers and could use the 20 items or less line regardless of how the sign reads. My wife then left the store without further comment.
The exasperation encountered is in regards to the policy that, if the sign reads "20 Items or less", then the rule or policy should be enforced or the signs removed. Other than the inconvenience caused those customers with less than 20 items having to wait for the customer with a full basket, is the fact that Walmart does not enforce its posted policy. Again, if the express type lines may be used by any customer, I feel that the 20 or less signs should be removed.
Additionally, the inconvenience experienced by those many customers with less than 20 items who must wait for a full basket customer to check out, us greater than that experienced by the full basket customer who is asked to use the regular check out register lines.
To my knowledge, Walmart's does not allow the sale of animals on the property. I have been going to this Walmart's, in Wiggins Mississippi for over 13 years. Many times I have pulled into the parking lot to see people selling live animals on the property. It is very offensive to me, since knowing impulse buying of animals never turns out well for the animal. I always go inside and make my complaint, which doesn't get any response.
They have guys who have worked there for years, getting carts, and just ignore the problem as well as your managers. Next thing you know someone will be pushing kids on your property. A little harsh thought, but that is how I feel when I see people selling animals. If you have them to sell put an add in the local news paper. I really wish your people were more aware on what's going on in your parking lot. Believe me because of this problem, if Wiggins had more choices of stores, I would not go to Walmart's. I am sure other people are offended, but don't take any action.
Walmart advertises some medications at 3 months for $10.00. My physician writes prescriptions for 3 month supplies. My insurance company will only pay for 1 month at a time. These medications are for diabetes. I have asked the pharmacy to please fill my prescriptions as written by my physician. They have the prescription and know it would be a better value if dispensed as written but They continue to give me a one month supply at a higher price knowing full well the doctor has written prescriptions for three months.
They have this information on their computer. Why do the Walmart pharmacists continue to not fill prescriptions as written by the doctor and as advertised by their own company? I feel Walmart is taking advantage of me and not abiding by their own advertisement. Walmart on highway 303 Bremerton wa is where this activity continues to happen. It is the inconvenience and the money that continues to be a problem. Any help would be appreciated.
This seems to be a constant that there is only one or at most two lanes open around midnight. Sometimes before that. There are long lines and the store does nothing about it. I guess hiring one or two more, or even train those stocking to run a register would be asking too much. Very disappointed about finding help during the day as well. I wont stop shopping yet at walmart but I will reduce my spending , even if I pay a little more for the items. Kroger is building a huge complex a stone throw away - and I cant wait. This isn't just a first complaint it has been going on for some time and I guess I'm getting tired of the company falling behind more and more in customer service and customer care.
To the Walmart customer service dept. I am not usually one to take time out of my schedule to complain about certain situations in the retail world for I have worked in retail over 19 years. I understand the good days and the bad days we all can face in retail. But I feel the need to let your company know how stressful and unprofessional some of my last two visits have been.
On Feb. 2nd my fiance and I decided to go and do some shopping. I brought the idea of him getting a credit card with you because we shop there more than 5 times a week and he agreed. As we proceeded to checkout we applied for the walmart credit card and we were approved! she gave us a receipt saying," you can use this till Feb. 9th as long as it is at this Walmart. The following day we decided to go and take advantage of the 12 months 0 interest. We spend 2 hours in the store to get the things we feel we will need and then proceed to checkout.
My fiance hands the lady the receipt and his i.d. the lady puts in the info and its not working so she calls for a manager. The manager tries and then proceeds to tell us nope its not gonna work, this happens all the time. I showed the manager where on the receipt it says we have until the 9th of Feb. to use this. I told her that's unbelievable and that you would just turn customers away. The manager senses our frustration and proceeds to then tell us we can call the customer service number and see what is going on. come to find out the girl who had input my fiances info put in a extra letter! so, after about another hour waiting they finally told us what to say to the cashier to process payment.
We then proceed to try again and tell the lady we need to put the W after the digits etc. and she said its not working well come to find out she didnt listen to us and tried it twice without the W. when we specifically told her to add the W. FINALLY!!! it goes through. I was very frustrating on our end to go into a shopping center and buy the stuff you need and have to wait and wait for your employees to figure out what to do.
On another note more personal to me. I went into Walmart in Tawas City Yesterday to receive a walmart to walmart money order! Apparently the cashier in Owosso,MI walmart helped my friend fill out the money transfer and put in the wrong state! So, there i was ready to just receive money and was told oh must be wrong state. I was upset to say the least it was late and I had hurt my back and drove 25 minutes out of my way to just pick up the monies. My friend had decided that she would drive back up to walmart to see if they can change the state. You have to understand my friend just got released from the hospital b/c of seizures and she was pretty much bed ridden! and had to go back up to Walmart in owosso to fix a mistake your employees made.
I dont know if its the lack of training but as much as we shop at the Walmart in East Tawas and as small of a town it is, I feel ever since the first situation they remember us as the customers who gave them a hard time when really we were very patient and kind so they are not as kind in helping when we need it. Last nights situation was proof of that. I hope whoever reads this takes this to heart because your employees are the core to having a smooth running company, but when you have employees telling customers NO without even trying to help or fix the problem well that's what I consider Lazy and unprofessional.
I went into a Walmart store on 2225 W. interstate 20 Grand Prairie , TX to the the Automotive Department to ask the price on some tires. A lady by the name of Patrice in the automotive department was very rude. She did not want to look any information up she just kept saying in an abrupt matter I need to know your tire size. She lacked polish customer service skills. Her manager Brady was any better he just tried to justify her behavior. I will not buy any tires from this store ever. She said she was busy and did not have time to help me. One a sale of 1-10 with 10 being the highest I give her a 0.
Around 10:30 AM, Saturday, Feb. 6, I was leaving the store in Columbus, Ms. with four items in my cart when I encountered Jimmy, an older man checking items at the front door. He asked me for my receipt and I replied that it was in the first sack. I must have offended him because he gave me a hard look, reached for the receipt and stood there for a long while trying to intimidate me.
When I asked him to please hurry he acted as if I had said nothing and continued reading my receipt over and over. Either that or he could not locate the items, but it was clear to me that he was paying me back for him having to retrieve the receipt.
I am 80 years of age, cannot bend without becoming dizzy and often loss my balance. Of course he had no way of knowing this but to react in the matter he did was totally unacceptable when dealing with a customer of Walmart. I must have raised my finger as I spoke because he got right into my face and told me :" don't you ever put point your finger at me again". What a reaction for someone representing your store. I wonder how many more people he talked down to on Saturday. Thank you for reading my complaint.
I shop at Walmart in Semmes, Al. I and several other people had an ad from a fruit stand. Walmart says, we will match any ad, This one will not. I have had lots of problems matching ads there. First of all they will not match eggs. Why not? That is very simple, most of the time large eggs. This time last week they matched everything but eggs, then a day later they decided not to match 8 pounds of russet potatoes. I asked why?
Their response was the potatoes at the fruit stand are real big. When I went to school 8 pounds is 8 pounds no matter what size. I think you need to just do away with that whole policy so each store manager can't come up with their own rules. Then I and a lot more people will just go to the store where the sale is since that is what we have to do after we spent our time in Walmart. We uses to have the same problem with milk. It is always something different at each check out. If you are going to have a rule stick to it or do away with it.
I placed an order for a sheet cake that feeds about a hundred people. Told the lady what I wanted on the cake and told her the colors but when I went back to pick the cake up I was in total shock. The appearance of the cake was unprofessional and not up to par with what I know Walmart usually produce. I was not satisfied at all I have attached pictures for your viewing. Please let me know what you think?
I ordered a 7inch tablet for a xmas gift picked up at auburn Walmart dec. 19th ,on xmas gave as a gift worked fine for week, than would not hold charge, brought back to Walmart with receipt no box would not do even exchange and also said was over 15 days so could not return anyway. call the Walmart number they said not whole lot they could do either except for me to file complaint, they also said when you order on line I had until jan. 10th to return.
Was well before that date, very unsatisfied with this and all the time I have had to spend trying to return, than to find out it was within time limit that they should of let me return item. I would appreciate any thing you would be able to help me with this on going issue, and also educate employees on return policy for online orders would much be appreciated thank you
We got groceries at Supper Walmart in Hartwell, GA on 12/14/15 at 13:09:56. We picked up 5 Great Value Original Coffee Creamer. When we opened one it was French Vanilla; we opened another one and it was French Vanilla. We're scared to open anymore because if it's the same way we will not use it; it's nasty, a waste of our money, and without any coffee creamer. If you can't replace them with original creamer, I guess we'll have to change brands. I have my receipt and the creamer containers.
I ordered a tv on thanksgiving day it was supposed to be in the walmart store in Ash Flat Arkansas on Dec 9th 2015 well before Christmas. Well, it not there yet this is 12/22/2015 and no one know where it at or when we will get it. Talking to people on the phone with customer service is a joke be cause no one speaks ENGLISH. It sure would help if they did we might get this straightened out. We ordered this so we would have it for the CHRISTMAS shows. We saved all year for this tv when it came on sale.
Today (December 3rd. 2015) I ordered 2 toys from Walmart.com. My local store was out of one of them so the site suggested a store an hour away that had it in stock. I hurried and paid for it so I could pick it up and have it before Christmas. About 15 minutes later I received a text saying one of the toys was no longer in stock. I called the store and asked how long to get the refund back to my Walmart Money Card. He said it was showing it was refunded already. It is not on my card. He suggested I call the Walmart.com customer service so I did. I talked to a man that I could barely understand that informed me it would take 7 to 10 business days. I said no I can't wait that long.
I have a fixed income with 4 children and up to 2 WEEKS is not an option. He said there was nothing further he could do for me. I asked for a supervisor and was put on hold for 2 minutes only for him to come back on the line and tell me the supervisor would not get on the phone. He said the only thing he can do is give me an authorization code for me to call my bank with. The customer representative at the bankcard had no clue what I was asking him to do, saying that wasn't something they did. So now, not only do I not have the toy, I don't have the money. I tried to get on the corporate site for a complaint number that took me right back to Walmart.com. The email is sent to my local store. I am very disappointed and cannot believe there is no way to actually speak to someone at corporate offices.
I ordered an item and changed my mind as it was sale somewhere else and Walmart would not honor the price even though they say they add match. They refused to give me my money back and I had wait for it to come via UPS. It hadn't even been 5 minutes and order had not shipped yet. Totally unacceptable.
Once I received it I called them for the shipping label and the person on the phone couldn't even speak English good enough to be understood let alone understand what I was saying. He refused to transfer me to a supervisor and kept interrupting me. Very rude. I ended up hanging up and calling again. This time I got a woman and she was just as bad. Interrupting me constantly. Talking over me, condescending, and didn't understand English. Finally after 1 hr (I know right) she told me she would send the tracking label but I needed a copier to print it. I told her she could send it electronically to UPS and they could bring it to pickup the items. She refused trying to lie and say the company didn't do that.
I told her this and she still refused to do it. I finally gave up and just went to Walmart downtown but ended up waiting 45 minutes in the line to return it. Walmart is horrendous and they don't care if their employees are disrespectful. I have reported employees to managers before and they laugh at you or just make excuses. With as many people out of work as there are they could replace them but they don't care. Horrible company.
I applied online & received a Walmart Mastercard in the mail. I activated it & used it to rent more points for our Bluegreen timeshare. Our air conditioner quit working on us so I tried to buy a new one with the card shortly after that without even coming close to the limit on the card & it was declined. Extremely embarrassing but I thought it might be because I tried buying it in Oakville & I live in Brantford, ON. So I thought I'd get a much smaller unit in Brantford at Walmart but the same thing happened it was declined. I phoned Customer Service at 1-888-331--6138 & they put me through to Security, I was informed that they didn't have all the information they needed. "Strange to send a card to someone if they didn't have the information they needed wouldn't you think". Anyway I faxed down a copy of my driver's licence & Notice Of Assessment from Revenue Canada as requested on July 17th & was told it would be reactivated 5 days later. I phoned again on July 25th to check if it was activated so I wouldn't have to suffer embarrassment again & found out that apparently the fax was too dark so the card still wasn't activated. I just faxed another copy down from a different fax machine & again I was told it would take 5 days to activate it. What I don't understand is why would a card even be sent to me & activated if they didn't have the information they needed? I figure they won't activate it because the fax will be too dark again so I will just pay off what I have used when I get the bill, I'm planning on sending in some hopefully on Friday but I haven't received a bill yet. If the online application is going to cause all this much trouble I suggest you take it offline. I was going to use the Mastercard to pay on my maintenance fees on my Bluegreen timeshare but doesn't look like that will be happening. I'm extremely displeased with this whole mess!
Bought my tires though Walmart sat a appointment up 5/18/18 they charged me for new stems not all are new. tire is leaking rear pass. side. weights fell off 2 of the wheels called to make appointment was told to just show up early and take my chances. this Walmart was #03538 service order#485700-41377
I purchased a potiable jump box from Walmart it ran around 100 dollars plus tax. I had it about 4 months an it just stop charging an jumping vehicles. S o I decided to return it to the store today 7/22/18 just to exchange of course I don't have my receipt. Ok so the store is all out of the same jump box that I have . No big deal, but now they (employees at Walmart i.e. supervisor during the day shifts) acts like the jump box didn't come from wal,art telling me she cant give me store credit without the recipt an the product number to the jump box . S o I go an get the same brand of jump box that's smaller then the original 1 I purchased , she continues to tell me that she can not help me even though I proved clearly that the jump box came from Walmart. I FELT TOTLLAY DISRESPECTED BY THE LACK OF CUSTOMER SERVICE I RECIEVED AT THE NEWBURGH NY LOCATION BY ALL PERSONS OF AUTHORITY. Im a quality customers who shops there frequently an feel as though , as a faithfull customer to Walmart the situation could have been handled better. The supervisor then tells me she cant give me back the 100 dollars an change I spent on the jump box cause its a lot of money . it is a lot of money when I spent it an the product is malfunctioning already. Plus walmarts a billion dollar corporation im sure a store credit of 100 will not effect day to day operations . Sincerly ANNOYED BEYOND BELIEF CUSTOMER!!! A TIMELY RESPONSE WILL BE GREATLY APPRECIATED.
Went to store on Greenbelt Road Louisville Ky. Was going to buy Bluetooth wireless headphones. The store had a display set up. Seen what I wanted so I found the person who was suppose to be working that section. First off she says we don't have wireless headphones, I pointed to the display and also box in glass cabinet. She points at earplug type. That is not what I wanted and pointed at box I wanted to see. She finally takes her key and attempts to open. Then tells me they need to get a locksmith. Not a happy young lady. Not helpful at all. Went over to market side for groceries. Seen a employee leaning against a stack of something on phone. Ask where a manager was so I could complain. He said he was. Told him about problem and he tells me that they have called ab out 15 times to have it fixed. Bad service for a multi billion dollar company. I was at that store around 1130 Saturday the 21st
Store in Biddeford always it of product and getting worse. Thank you for converting me to another store. And carts are terrible. You have a manager to comfortable in that store
This is for store #1659
I tried to return a tablet for another better one with no receipt. Since it was a gift, I did not have a receipt readily available.
I get it, it's a little bit sketch (The seal was still intact and the tablet is clearly unopened). The first CS rep told me she had to get a manager and I told her immediately I could come back later with an actual receipt from my gift giver since I lived so close. She insisted on getting a manager anyways for approval.
Ok... I thought, if it would save me a trip back, I will wait for the manager. The manager comes and tells me right away that I would be getting less than what the online store price says. I was taken back and argued that the online Walmart sold it for 10 bucks higher. However, at no point did I curse, name call, or even yell. I may have matched my tone with his but nothing more.
He then proceeded to tell me that if the item is more than 50 bucks, they cannot even do store credit without receipt. Then he flashed his "I'm a manager card" and said "Its up to my DISCRETION to help you".
I was already ready to go home, but the way this guy was talking to me it was incredibly patronizing. So I decided to stand my ground in principle.
I told him that NO WHERE on Walmart's page does it say that about the 50 dollar max amount. Check it out here:
I must have accidentally insulted this guy's mom because he right away decided to shut down on me and told me verbatim "I'm done with you!"
So I told him I needed this escalated. I wasn't going to let this guy working in customer service of all places to treat me this way. And trust me I worked in retail and never in my dreams would I ever speak to a customer like this. It doesn't matter if they guy had a bad day or maybe another customer was a pain in the butt. You don't do that to customers.
Second manager was much nicer and much willing to explain things to me but still was unrelenting to give store credit. I was much more satisfied with her answer partly because she treated me like a human being. The other guy, Ron, treated me like complete garbage.
However, my biggest problem is that if you read that link, no where did that say anything about 50 dollar limit. Why would Walmart not follow their own policy and what's worse is that these managers are so arrogant to assume they know all the policies when a simple google search proves otherwise.
All it says is that if the product price is more than 25 dollars, they can only give store credit or gift card. Needless to say there is a reason why I do not frequent at Walmart. However, from now on, I will only go to Target and if managers at the store is reading this, yes I will also make a complaint at Corporate. This kind of customer service is simply unacceptable.
I was at Walmart in Richmond Indiana and got two 2 liters of Mello Yellow. I lost $14 in the store a ten and four ones. When I asked for help in finding it.I was pffered no help at all. I never felt less mportant as a customer . I was only in the store for a couple minutes so they could of viewed cameras to see where it dropped and who fpund it. The only thing I got was a sorry. Ifl it would of neen their money or item they would of done something. It was money I needed. I shop their couple times a week, but I will not now after the lack of help and compasion.
A little after 6pm today 7/19 I was ending my shopping at your store in Amherst NH. I went to cash out, there were 2 people ahead of me. There was an elderly woman on the register ( I have seen her there many times). When it was my turn a new cashier was going to take over. For the first 5 minutes I had to listen to the cashier coming on complain to the other cashier about her having to do this and that and something about being pregnant...all I wanted to do was pay and be on my way. Well first I had to hand her a personal size watermelon because when I put it on the belt I notice a soft runny spot :( I really craved water melon to). Anyway she starts ringing me up and she had a horrible attitude. She was slamming my items into the bags. My son (not a child he is 38 years old) was walking up to put the bags in my cart she would not spin the bag carousel she just kept slamming the bags on top of it he was pacing because the way she was banging my items was getting him angry and he did not want to make a scene. She continued to slam them. I paid, started to leave saw that a woman manager had come into the little area where they have the cigarettes and said to her and I quote " Your cashier behind you on register 15 has a Piss Poor attitude." I work in nursing in a nursing home and am always shopping there for soaps, goodies to munch on and clothes for my patients because they struggle. I am always at the pharmacy I at least 2 times a week getting groceries and have NEVER ever been treated so poorly. It makes me want to change pharmacies and go back to Market Basket for groceries. Oh yes and when I got home and took out the jar of pasta sauce I bought and paid for and wanted to cook, the jar had a crack all the way up the side of the jar and that is when I really got pissed off and decide to send this complaint. We couldn't eat it because I did not know if any glass was in it. I went on to my banks web page to see how much money I have spend at your store in just the past couple of months and let me tell you I shop there often. I wish I could say I would never set foot in that store ever again but that is unrealistic but I will tell you this I will make certain that my visits will be a heck of a lot less.I do not want an e-mail from you with a sob story as to why this happened I just want you to know that this happened and I am sure it has happened many times over because it is allowed to happen. I should have just thrown my arms up and walked away but after working so many hours one just wants to shop, pay and carry on.
I have been shopping at the West Macon Walmart for about a year. I usually go two or three times a week. I have always used the self service check out because they never open more than three full service registers. Yesterday I went to check out at the self service check out and was told I could no longer use it because I had to many items. There is no sign stating there is a item limit. I talked to a manager and was told that to many people were not scanning all there items, so you can only use the self service for a few items. There were four registers open and no one waiting to use them, but they still would not let me use it. I had to go to a full service line and waited almost twenty minutes, just to get up to the register. When I left I had to walk by the self service check out and out of the eight registers available, only three were being used and no one was waiting to use them, so the girl who was working that area went to the restaurant to take a break. This is totally stupid to have forty eight registers and only three open, eight self service and no one there. Taking my business to Kroger.
I was called to the management room by the manager( Alberto Adams), in the presence of another manager( Faiz Esho ) fluent in Arabic because he is an ArabIc. Alberto claimed that I stayed in the break room more than 15 minutes and when I asked him to prove that .He said that there were spies told him that I stayed more than 15 minutes . I asked him to confront these spies face to face and I told him maybe those hate me or lie, he refused. But he said there were cameras in line with the spies' words. I work in the maintenance department and it is my duty to clean the break room and wipe the tables throw out old food, open cans and prepare cups for coffee, which may take the rest of my work.Alberto practices a racist policy with migrant workers from Iraq and openly contravenes ( California Discrimination and Harassment Prevention Policy.Alberto is not a direct manager. .My departmental manager respects me and gives me a report that I am a good worker.
Wal-Mart store in Williamsburg, va #03219 op# 006353 te# 01 Ye# 06801 is the receipt on 07/15/18. We bought several items and was over charge on 3 remotes of cloth over $30 dollars.so I call the store when we got home for the mod, manager on duty . They never pick up. Then I call the complaint line which all they said the store will call you back in 1 to 3 days. I am not happy having to drive all the way out to the Williamsburg store. Today we had to go to Newport news, va to see our lawyer and saw a Wal-Mart there. We stop there to get the corrections fix. The assaint manager we had to go to the Williamsburg, va store to get it correct since that store mess it up. That is not fair. I have to waist my time and gas to fix your store screw up which over charge me $30 dollars.so I will loss more gas money and time cause of your incompetence employee.
What can you do about this?
Robert C Owens Sr.
201 tam O Shatner Blvd apt 25A Williamsburg va 23185
484 354 5781
your corporate office has reduced the hours of our store, it now doesn't open till 8am. I work 12 hr night shifts and would stop daily on my way home from work to pick up items for supper, school lunches, or work lunches. my shift ends at 7:30 and Walmart was the only store in my town open at that hour. There are aprox 200 people getting off work each morning and nearly every face I saw in the store was from the factory where I work. I guess saving a few dollars by opening later is better in your eyes than the huge inconvenience it has created for my small town. I live in napanee Ontario, many of the people from my plant that were shopping there at 7:30 am were from much larger towns on either side of it that simply wanted to pick up things their family needed and go home to bed,
The check-out policy in this store.(and I'm sure like many of your other stores)…….they have in this store at least fifteen (maybe more) I'll call them stop and go check-outs...you check out your items yourself...…..no one is going to tell me that they were put in your stores mainly for the convenience of the customer. Some people like them, most don't. You want to go to a register where a Walmart casher is and find that out of twelve registers,only three are manned.(Waiting again in long lines (happens a lot) I guess Walmart is saving a lot of money on wages they don't have to pay out.....right??!! just a guess. anyway myself and others would like to thank Walmart for the inconvenience...…………………………..We'll find another store to shop at...…..I'm sure this will bother the CEO's a lot.
I am very unhappy & disgusted with Walmart on line ordering. I placed a very simple order (I thought) but it took a total of almost 2 weeks in several separate packages before they were all received. I hate the fact they do not all come at one time. I think it is a way of Walmart to scam the customers. You get so many "little" boxes at all different times you forget what you originally ordered a couple of weeks prior! The 2 day shipping is a joke! There is really only 1 thing that Walmart carries that I can't find anywhere else but I will NOT order on line. I will go into the store & get that item & ONLY that item!!!! My other on line shopping I do through another retailer who not only sends it all at once but I get it within 2 days!! With free shipping also. The last order I placed was order #4511891-522393 on June 29, 2018 & I finally got the last item (I think) on 7/13/18....2 1/2 weeks later!!!! That is so insane------I now see why Walmart is getting such a bad name. I still don't know if I received everything because they were all spaced out so much.
Need to tell your checkers to stop talking with other employees about their personal lives to each other and check people out, in line so long, frozen pops were melting, no excuse for such lousy service. Had to get them replaced
Last month 6/08/2018 I shopped at Walmart on Academy NE in Albuquerque, NM and spent $178.58. The cashier was very rude, I asked if he could please bag my 2 bottles of apple juice which he had laid on the upper part of the bagging area. He said if I wanted it bagged I could do it my self. Also he laid on the upper area a pizza and a couple larger other items which I DID end up bagging myself. I was shocked and very upset and now wished I had left everything behind. I have shopped there again but will stop going so I don't have to be humiliated a second time. I'm sending a few numbers from my receipt so maybe you can locate this rude person. I 14 appr#008893, ref# 1042000314, trans ID 308159685382474, Validation zlfb, Aid a0000000031010, TC d054ef34aba121f6, Terminal # sc010928. Hope this helps find this person. Also while he was checking me out he was goofing around with other female employees. Thanks for your time. I'm NOT a person who complains but this experience was not acceptable.
i was stopped by asset protection about 3 weeks ago #1 i was stopped while exiting the first set of double doors AND garret (lp) had stopped me i was basically not even out the door yety he told me to follow him we went into office and he said he would explaian everything i y thought i had haD got home iNOTICED I HE DIDNIM IT WAS THEIR RESPONSIBT GIVE ME BACK MY LIC 2 1/2 WEEKS LATER THE MGR BASICALLY TOLD ME OH WELL I TOLD MGRTTING IT IN THR PROPER STORAGE OR LOST AND FOUND THAT IF THEY LOST MY ID OR DIDNT PUIT IT ANYWHERE SAFE THE MGR HAS SAID HE WILL CALL ME AND NEVER HAS L/P WAS IRRPONSIBLE UPON THEIR BEHALF FORPUTTING MY DOCUMENT IN A SAFE PLACE LIKE THEY DO EVERYTHING ELSE I HAD JUST GOT MY LIC 2 DAYS PRIOR TO STORE 2546 BACK TO ME ON THIS MA6TTER IRRARATABLY MIS PLACED MY CARD ALL I WANT TO DO IS BE COMPENSATED FOR MY LIC COST 88 DOLLARS SOMEONE NEEDS TO REIMBURST ME OR ILL GET A Lawyer cause he didnt give it back to me that very poor customer service and not fully doing his job polkease contactb me @ ryanw714@gmail,com or 7146766140
thank you mr. ryan westenberger
The Ruidoso, NM store is in desperate NEED of HELP! Store shelves are not being stocked! Cashiers are in very short supply (and I am one of those objectors who refuses to self-check) - People do need work, and if I succumb to the wiles of corporate greed it only helps YOUR cause. Check-out lanes (the few that were open) were backed up which caused traffic jams. Of course, the garden center check-out was closed, adding to my frustration. I think I can get away from Walmart shopping altogether by using the dollar stores for cleaning supplies and buying groceries at the supermarket. If I see an improvement on my next trip - I will reconsider. Bonnie Rains.
Most recently I have been unable to get my regular products at Walmart since their reorg I guess you would call it. I use Suave hair products in the pump containers, none of which are now available and there are no comparable unhealthy aerosol options there either. I always shopped your Faded Glory and other regular Walmart clothing brands and now I find that everything available is either horrible lookin or nylon, haven't bought any of the new lines - poor designs and horrible patterns. I still see some t shirts from before and do purchase them. There are a few Walmart brands of pharmacy items that have been absent from the shelves since April. I witnesses a manager scream at a salesgirl for opening a register to assist senior customers trying to checkout because their were people backed into the ladies department - there was only one register open. The manager was telling people to check themselves out there was someone in that area to do it for them. Customer friendly at Walmart is no more. I personally have been cussed out by an African American manager AND 3 or 4 of her sales force - wrote to you and NEVER got a response. Is Walmart trying to go out of business. Most of the time associates are in isles sitting on their phones or doing anything but work - don't they have an employee room for that when they are on break Or they are screaming and playing grab a__ in the isle - Time to wake up and take note - My apologies to those at Walmart who are helpful and do their jobs because they are the only ones keeping you going. One more question Does Walmart have a dress code for employees???
I have shopped at Walmart in Mt Vernon Ohio since it opened. But after this past week, I will never shop there again. The things I have witnessed and heard from employees ( who are afraid to come forward) are very unacceptable for an establishment in this community! I have been a store manager for another company for over 26 years and I NEVER treated my employees in such a horrible manner! I watched the "store manager" yell, disgrace, demote, and talk in a manner that would be classified as "abuse" to their employees. And ON the sales floor .... in front of customers and other co-workers! These are things that need to be held in private. Although I am sure this is not what your company teaches, it should be held responsible. Due to this action from the "managers", the employees aren't giving the customer service as they did years ago. I believe you should investigate this further. I felt sorry for these individuals being humiliated in public. This is very wrong to treat people like this..... thought Walt-mart was a family ran business?
I will be waiting for your reply.
On 7/6/20018 I was in Bridgeport, Ct. I bought at Bridgeport Wal-Mart to set of cell phone. Straight talk LG one for me because the one I had the battery was not good. and one for the ministry. I came back home to Fort Valley Ga. on7/12/20018 and turn in the new Cell phone to the office but unfortunately it was not the one they needed. I went to the Perry Ga. Wal-Mart store to exchange it. I try to explain to the agent what happened and as soon I told her that I have misplace my receipt With out hesitation she said that with out a receipt there was nothing she can do. I ask for her manager. Mrs. Lashandra came and said the same thing, I ask for the complaint number and she just verbally gave me the number and she reply that she will not loos her job over exchanging an electronic product and that she will supply me with the Return/exchange policy. Miss Kayla came back she did not introduce her self to me. But she handle the police to me and show me where it said that with out a recipe they cannot do the exchange, She also said that they tell every customer about the policy. But that is not true. Miss. Lashandra had an attitude, the first agent I talk to said that she did not know that if the product been stolen.
But your Policy state that a customer can exchange the electronic device. That was not explain to me or even try to help me on what they can do to solve my problem. It is very un professional service that your department has. the will not care a bout the customers and the manager nor her employees are aware about you return policy completely only on portion of it.
After I got home red the full policy I whet back to the store the manager on duty had no idea about exchanging merchandise with out the receipt. and to bring him your copy of your Return policy. I told him that the manager had provide me a copy of the policy but he said he had no access and that he can not do anything for me. If Lashandre already decide that she will jot accept my return.
So I have a device that is not good to us thanks to walmart policy according to Mrs. Lashandra and Kayla. Also the evening manager said that there is no way for walmart electronic department find out where the product was purchase.
Your store history said that you are only one organization own by the same family. I feel that the electronic department in Perry Ga. do not meet the customer service expectations and do not provide the customer full professional and positive attitude to customer problem solving.
The staff roll the ayes up , they will walk away and manager will do the same and will not come back to assist me.
had brain surgey paid off my Walmart card what they told me but I owed 11.00$ I got cancled on the card I will not to Walmart any more
I went shopping at Walmart at 3:00 am July 12th. I usually dont complain but every aisle I went down there was a walmart worker. Nobody said Hi may I help you and some just glared. You might want to talk to the manager, to train his workers better or have them work where they dont come in contact with people. I was at 175 Outer Loop, Louisville,Ky 40214.
I have applied for a Walmart Credit Card twice in the last two months and I have not received any confirmation on either one. I have attached a screen print of the application receipt thanking me for applying for a credit card with a reference number. I have called customer service twice and they said I would receive a confirmation in an email and physical mail, but have not received either. The last call I made today they said they were unable to send me an email but would send me physical mail which could take up to 20 days to receive. Could someone please help get this problem resolved? Thank you for looking into this, it is much appreciated.
About a week and 1/2 ago, I purchased and loaded a Walmart Visa Debit card, initially for the purpose to use for Xbox online game play for my grandson. I registered the card and was told that I could use the card in store in person only until I received the personalized card in the mail. Over this past weekend, I attempted to make a purchase and the PIN which I know was correct was declined. Several attempts were made and finally the store employee assisted me as I used a bank card to complete my purchase.
I did find out that although I loaded the card for $20, that a $5 monthly maintenance fee automatically was subtracted and so the balance is now only $15.
After calling the number on the back of the card and receiving absolutely no assistance or resolution due to it being fully automated as I made multiple attempts to speak to a live customer service person. I called another number found online and spoke with a "Lee" who was helpful and explained to me and apologized that I was mislead about the card. She said that I would not be receiving a personalized card in the mail as when the registration is completed, the system decides either you are allowed a card to use and a personalized one will be sent or you are categorized as only being able to use the card with the balance on it and no more. This is so ridiculous and I was definitely mislead. How can a debit card that is reloadable be denied? That does not make any sense whatsoever. She has inormed that a refund for the card balance is being sent to me.
My fiance' who had absolutely no credit at the time, purchased and registered the card several years ago and had no problems at all, still utilizing it at his leisure.
I have good credit with multiple bank and charge cards in great standing.
Advertising these cards as reloadable Visa debit cards is false advertisement because if the only way money can be put on the card is by the customer doing so, how can they be denied that use when before purchase does not at any time inform it can be denied.
I am a frequent Walmart customer, have been for many years, and I am now totally and thoroughly frustrated, disgusted, unhappy, and prepared to report this situation to BBB as well as to several local newspapers. As a state government Business Services Manager, I find something very wrong about this.
What kind of scam is this?
I would like answers please.
July 10, 2018
To Whom It May Concern:
My husband and I shopped at your Walmart located at 3240 Wilkinson Blvd, Charlotte NC on 07/06/18. We bought two large packages of skinless chicken breast, 022763040810 cost $8.10 and 022763070935 cost $9.35. I put two of the breast in my crock pot on Friday and they are still cooking today is Tuesday. Those breast are as tough as an OX's rear end, what are we suppose to do with them, the more they cook the tougher the meat become and we can't take them back. It is a shame that kind of meat is put on the market for customers to purchase especially when we are on a fixed income. We spent $169.02 cash money thinking that we at least we has enough meat to last through this month and now we don't, stop putting BAD MEAT OUT THAT PEOPLE CAN'T EAT!! Thank you
Yesterday, Thursday, July 5, 2018, sometime during the evening, my wife and I purchased some items at the Walmart store located in Brawley, California 92227. As we paid for our purchased items and headed to the exit door, we were stopped by a female employee, who asked us for the store receipt. My wife asked as to why she was doing this, since the store is not a membership business, such as SAMS or COSTCO, where you are required to show proof of membership when you enter and exit facilities. The employee stated that she was doing her job and for us to take our complaint to their main office. I do not think that this is proper customer service and or a proper way to explain as to why this store is conducting business contrary as to what other stores do. If I want to be examined as to when I enter and exit this store, then; I rather pay for a membership and conduct business at COSTCO instead. Note: I noticed several customers displeased by this action conducted at your establishment. Thank you.
I am in Thailand, my brother is in Arizona, he went online to send me some money through MoneyGram. I went today to get the money at the bank here. When the teller entered the Ref # she got "Please call the Moneygram Help Center to complete this transaction." She called them and after a few minutes she handed me a phone number in America to call. She said that they would not tell her what the problem was. So I called and got a lady, she said the system was "Down". But the way she said, the tone and the nervousness in her voice told me that she was not telling the truth. So I hung up and called again. I got Jeff Spikoly from Fast Times at Ridgemont High. Not only did he sound like I either woke him up or he was higher than a kite. After I explained the situation a few times, he finally got it and asked for the reference number which was already given twice. He then told me that my brother did not complete the form so my brother needs to contact him. I told him that my brother did it online and that he has a receipt for it. Showing the transaction was completed and got a reference number. He said that my brother needs to contact the help center. I asked if the number I was given would work as I am in Thailand and he is in the states. He asked me "which number did you dial?" OMG, I gave him the number and he said, "Uh, yeah, sure that will work." So I contact my brother and he calls 4 times and got no answer. I still do not have the money and he can not contact anyone. This is what he received:
Your transfer is being sent! Have receiver bring Ref no.31345976 & PhotoID to pick up when ready. http://bit.ly/2FkQcgC for status.
To Whom It May Concern,
I'm filling a complaint against customer service supervisor her name "Samira" at Walmart store # 02591 in 151 sw 184th Ave., Pembroke Pines, FL. 33029
She was overbearing, Rude and despicable
On Tusday 07/03/2018 at 1:20 PM I try to use moneygram to transfer money to my native country the casheir asked for my social security number which I refused to provide her I told her I did transfer many times I never asked to provide my SS# she said because the transfer money so much I told her what the maximum transfer money I can do without providing my SS# she answered rudely I'm not telling you, I did asked for the superviser, she came with bad attitude without saying hi or either what can I help you, I told her I going to reduce the transfer money to $3,000. Without looking to the computer screen she said I need your SS#, I said to her ok I'll reducet the money to the same amount I did transfered a couple of month ago without SS#, she said very rudly "no" you told me already two different amount of money, I said because you don't want tell me the maximum amount I can transfer money without SS#, you didn't type nothing at the computer or either took the money, she said "no" and turned her back with very low class attitude, I was embarrassed.
She never said "Hi" or "sorry" or "I can't help you or call the moneygram to check how much".
She is unprofessional woman, overbearing, Rude and despicable.
This type of behavior is not at all acceptable.
I request you to look into the matter as soon as possible before the other employees will do the same to get a higher position like their supervisor.
I really greatful that walmart exist in my life I feel safe, comfortable and satisfied when I buy their products on line in terms of price, quality and delivery speed.
My favorite store is the "Walmart" close to my house, so I would like the staff to be an honorable face to Walmart.
I shopped for my last time at Crowley Walmart . I spend at least $100 a week on pet food and supplies there , I volunteer with animal rescue and appreciate any savings I can get as it helps feed another animal .todays visit I thought yay , got lucky ,30 cents a can for ,13 ounce poultry platter , of course I took all 33 cans but cashier would not honor price,5 employees later ,including 2 that where visiting and supposedly high corporate guys (that where calling to me to have a great day as they refused to honor the price) said I could buy only one can , I should have taken their pictures to post my experience on face book.. I wished I had put back the other $78 .worth of cat food I had in my cart , but had already paid for it while waiting for management to honor the price they had on the shelf .SHAME ON WALMART in Crowley .!!!! What’s worse is the disposition of those managers who stood smiling like they ruined my day .by no means , I was prepared to buy it no matter what , just thought I had a lucky day . , but instead they managed to force me not to shop there . I have high ethics and principals that I stand by and Walmart has proven again that they lack morals . It was not me misreading anything , upon me questioning that I could only buy one ,that was not on any item on the shelf stating that .anyway bye bye Crowley .ill spend my money elsewhere
Your PEDO symbolism on the shirts in the boys department in Lewisville, Texas "you want to pizza me" is sic and disturbing it goes to show where Walmart's Moral Value is. You and your company can go to hell in a hand bag. We Americans will expose you and your company for what you really are A BUNCH OF SIC PEDO'S so get ready your times up. #BOYCOTTYWALMART hit em where it counts in their pocket book!!!!! Bunch of SIC DEMONS.
Location: Walmart store, Culpeper, VA 22701
Date: June 27, 2018
Time: 12:25 and 12:45 p.m.
Where: Bench by a restroom in the front area of the store. After that Customer Service area next to the restrooms.
Today was my last day as a Walmart customer. Our local Walmart’s customer service has been going downhill recently. Not sure why but some employees are placed at the exits and randomly stop customers to see their receipts. I understand that some items may beep that would render the checking of a receipt, but being stopped while you already have Walmart shopping bags in hands smells of some racial or some other bizarre profiling to me. I have been stopped rudely last weekend while wheeling out a kids bicycle (their birthday gift) with my little kids and having other Walmart bags in hands. The lady at the door rudely gestured to see the receipt and then didn’t even look at it and handed it back to me without any “thanks” or apologizing. What was the point? Can’t remember being singled out like that at Target or other local grocery stores we frequent. I had to shudder every time while leaving this store expecting to be pointed at and asked to step aside. Not a pleasant experience at all.
Today was the worst with my mother who is visiting from overseas and doesn’t speak good English. She buys all her gifts, necessities and souvenirs at Walmart, and this week alone spent over $500 there. Today I was supposed to pick her up from yet another Walmart shopping spree on my way to pick up my kids from their day camp. Instead I ended up searching for her for 20 minutes since she wasn’t where we agreed to meet, and she wouldn’t pick up the phone. I was imagining the worst thinking she had some health issues due to her age. Then I finally received a call from her saying that some employee lady approached her when she sat down next to the restrooms while putting the money back in her purse after just having paid for her items, and started asking her questions. My mom told her in her bad English that she was waiting for her daughter and she didn’t speak good English. Then the lady proceeded to empty all her Walmart bags (WHAT?) and checking every single item against the receipt my terrified mother produced for her. What the hell? Then she took my mom to customer service and made her wait in a long line while I was losing my mind searching for her. When I finally found them, I got the end of the conversation between the first employee and the cashier accepting refund items at customer service. Turns out that some cheap lip balm has been rung up twice, while the same lip balm in a different shade hasn’t been rung up at all by the cashier. Which puzzled even the lady who had to assure the first employee that it was totally fine. I WAS SPEECHLESS!!!! I was so upset, late and mad that I just grabbed my mom and we left. I had to pick my kids and I was late because of THIS?! The lady never apologized, by the way. It didn’t occur to me to ask for her name (which I should have), or to see the manager, because I didn’t realize the whole ridiculousness of the situation then. Now I am wondering who gives these employees instructions to search bags of elderly ladies who are peacefully sitting on benches inside the store bothering no one. She didn’t try to leave the store, nothing beeped, she had a lot of bags with her and her receipt had over $150 worth of goods just purchased. Did she really think someone who paid that much would steal a cheap make up item costing $2? If so, why didn’t she take her back to the cashier that made a mistake? What is wrong with you, Walmart? This is how you treat your customers, and in this case foreign tourists???
Like I said. Never setting my foot in your stores starting today, and never letting my foreign guests enter your stores either. Not worth the humiliation and lack of human decency.
P.S. If you are serious about finding out who the employee was, though I suspect the problem is not limited to that one employee only, I could describe her. Or you can always check with the lady who worked the Customer Service desk at 12:40 today. I am sure she remembers.
while purchasing tires employee who was doing install got very upset and was throwing tools across the floor and screaming at employees, after getting home I noticed he did not install valve stem caps, and did not replace hub center in rim. Need employee # to watch cameras and check this out. Not the kind of employee I would have working for me. store was in Lumberton, Texas 11 am Josh A 6700 6/20/2018
Prescription was sent in by doctor 10a.m. I went to pick it up at 12 I was told it would be an hour. I left came back. Asked for the medicine and was told again I would have to wait an hour. I said I have already waited my hour ask the other clerk who took my order, She came over looked at the computer and said you still have 5 min. I have always gotten my prescriptions at Walmart in GA and they didn't have the policy you had to wait one hour no matter if it was ready. I will NO LONGER GET MY MEDICINE AT WALMART CVS HERE I COME.
My girlfriend and i tried to return three items this morning at the lonoke location. There were two employees involved. One was a regular cashier who looked to be stocking in her isle. We greeted her and said good morning we would like to return these the receipt is on her phone. She sighed turned her back and mumbled what sounded like “morning”. She began to ring the items up. Then she told me a total. I said no mam we are trying to return these she sighed again and yelled “ms Rita” which was the second employee that came walking up wearing a yellow vest and she said “we don’t do returns till 7am” my girlfriend said ok no problem. The cashier snatched the bagged items and laid them on the counter and said we don’t do returns till 7am. She was extremely rude and I have never felt like such an annoyance to someone we spend a lot of money with! I do not believe Walmart operates or wants to be known to operate like this. I am
Not sure what we did to upset the cashier but i was also amazed the superior employee in the yellow vest “ms Rita/Nita?” Allowed this to happen and didn’t even act like the employee had done anything wrong. We do not APPRECIATE being treated like this. My girlfriend is actually from bentonville ar and a former employee and was shocked at the treatment.
I was in your store on Airport Road in Arden, NC tonight shopping in the electronics department. There you have many TV's playing stuff which is expected but there was one TV on the top shelf that was on some channel that had some black guys doing rap. The language was so bad that I was in shock that the store would be allowed to play something like this. There were children nearby shopping with there parents and it was terrible. I went and complained to the customer service desk and they call some employee by the name of Marc and told him about it. I proceeded to go back to the area and wait to see what would happen. I was shocked that nothing was ever done while I was there which I waited about an hour. Marc and the other employee that finally showed up just stood around and talked. I did not purchase anything from the store tonight and will not shop at that store again. I will be going to another store down the road from Walmart tomorrow and buy what I need. I'm not sure this will even be address but I just felt that a faithful long time customer was completely ignored.
I was shopping in your store and was about to leave when I was stopped by a manager david was his name and he asked out of the blue if he could see my receipt I asked him why without answering my question he goes on a tirate about having the right to ask me for a receipt that might be true while I am shopping but after I pay its mine don't stop me on a hunch I am sorely pissed he followed me around the store he didn't ask for a receipt frankly it was a matter of race profiling plain and simple I want the managers head on a stick I was not raised to be silent to speak out when wronged by anyone
You sent me two five dollar gift cards for a bad product i bought .They don't work. And I been trying to contact the mainstay about the gazebo i bought it only lasted four months and it fell apart .I been trying to contact them for months .I paid 200.00 dollars for it it should of lasted longer then that. Thanks paula ciletti .
My sister and I with are grandchildren were in the self check out. We were talking and I paid but truly forgot about my husbands beer at the bottom. My sister was just checking out and I turn to take the cart to her and the woman was standing there and I replied oh I forgot the beer and she just stood there with her arms across her chest smirking. Even when I couldn't find the bar code she offered no help what so ever. I felt bad and said to her I would have caught it and I wasn't trying to steal and as she walked off she popped off and said ya right. My sister was done and we started to leave and she came back stepped in front of my 5 year old grandson pushing his new bike and said loudly I need to see the receipt for the bike which was the first thing that was rung up. I go to Walmart at least once a week and spend anywhere from 150 to 300 dollars. I don't care how far I have to go I will never go there again. Never have I been so embarrassed or so upset. I understand you have to keep your eyes out but it was her very rude attitude that hurts the most. And I'm also aware that she is watching the screens to see what is rung up. I truly felt she was trying to embarrass me my sister felt like she did it because one of granddaughters is mixed race. She was a manager and had the worst people skills I have ever seen. This was at the Harrison Arkansas store and here my sisters and my receipt information 6/15/18 tc#07630779063167289268 time 12:43 tc#11398516894658762727 12:41 tc#72979224918712504515 12:44 if needed this is my phone number and I will save the receipts Thank you Patricia Simpson
Customer service so bad it drives customers somewhere else to shop.
Hello, I was in your Eufaula, Alabama store yesterday buying groceries and there was a woman with a dog in the store.
One of your employees told her no pets were allowed ln the store and the woman started screaming at the man telling him to leave her alone and to get away from her.
The store manager was called and he listened to her complaint about how a store employee was harassing her about her dog and all he was doing was informing her of store policy. I told the manager I saw what had happened and the incident was all her doing from the get go by bringing the dog in the store and evidently this isn't the first time she has done this and screaming at an employee to leave her alone that she needed her dog with her for her nerves or something.
My point is I don't want damn dogs, cats, pigs, snakes, lizards, horses, cows or anything else in a store where I buy my foods and clothing.
Tell your store managers to get a back bone and escort trouble making stupid people outside. There is nothing wrong with having a pet for companionship, I have 2 cats and 2 German Shepards my self and love them immensely but I don't take them to the damn store with me! Remind customers that they are not in a pet store to shop elsewhere or leave their damn pets at home if they want to shop Wallmart!!!! Thanks for listening and stop this crap now before it gets out of hand. DW Senter Cell phone: 706-957-0086 if you want to call
This complaint is strictly between me and Wallmart customer service and not to be shared with 3rd parties for any reason and is to be kept confidential.
I'm was the last person in my family to shop at walmart and after my last experience will never again. I went to return an item and waited 25 minutes in line with one register opened and six other employees stand around talking and doing nothing. My time is important to me. Then I waited at the deli forever while employees act like they don't see you, this happens ever time I uses your deli . Then I went to the lawn and garden and bought two bags of mulch, when I asked for a carry out I was told they were too busy, again with multiple walmart employee doing not a lot standing in the garden section. So I guess my family is correct walmart is not worth the trip. Very disappointed shopper
Just learning to order online, saw the picture of the phones that looked just like mine---wanted 2 additional ones, so ordered them online with Walmart. They arrived and did not work with my Vtech model... Took them back to my Walmart and was told to contact Marketplace and they would send me a return shipping label......well my total purchase was $38.21 which was paid on my Visa-----Today I had to take pkg to UPS and ship it back to Teledynamics , which cost ME, yes ME a whooping $11.89 WHAT GIVES!! WHY CAN'T THE STORE HANDLE THIS RETURN??
I shop at Walmart 2 to 3 times a month and never felt so ANGRY and USED.. I think I deserve a refund of this shipping charge, how about you???
I'm sitting in the service center waiting for my tires to be put on. While waiting they call me to notify me they have broken my shifter. First he tryed to say it was that way, after I said no it was not he admitted it wasn't broken until he tryed to move it then the spring just pooped out..needless to say after speaking with the other auto dept employees and being told there is nothing that they will do about it. If my car wasn't on that lift having the tires put on at this moment I'd take my car elsewhere.. I will not be shopping here anymore.
I BOUGHT A FACEBOOK GAME CARD ON 4/28/18. iT DID NOT WORK, SO MY WIFE TOOK IT BACK, tHE LADY SCVANNED IT AND SAID READY TO GO NOW, IF TROUBLE BRING BACK.... WELL IT DIDNT WORK AGAIN SO WE TOOK IT BACK WHEN WE WEENT FOR GROCERIES..... WOMAN SAID NO REFUND NO OTHER CARD.... SAID THEY JUST SELL CARDS FOR OTHER COMPANIES, I WAS THINKING TO MY SELF, WHAT ABOUT TIRES, WINDSHIELD WIPPERS, HATS, KNIVES, TOOLS? if I BUY ONE WOULD THEY TAKE BACK?
SO I WAIT THERE TO SEE AND SURE ENOUGH PEOPLE COME IN LINE TO EXCHANGE, BRING BROKE STUFF BACK, AND THINGS DIDNT WORK RIGHT,.... THEY GOT THEIR MONEY OR EXCHANGE, SO THEY SAY, WE GET Kathy now ... WELL OF COURSE KATHY NEVEDR COMES... SO I LOOK FOR NAMETAG SAYING KATHY.... AND I FIND HER STROLLING AROUND..... I SDAY NOTHING BECAUSE I DINT WANT TO SEEM SILLY.... SO WE PAY FOR GROCERIES AND LEAVE.....so now i have no card... wallmart has my 25 dollors... and seems really happy about that. B ut i cant seem to find the joy in getting ripped off of 25 bucks. maybe i am missing something. so i tell the girl while i was there i will advertise this for them about no refunds at wall marts stores for cards bought.. she said ok that works..... now be advised no one yelled or was out of line during all this... was a calm happening... just happened i didn't get my card........ so i wait and see what u guys say. if that's how u run it then nothing i can do to recover 25 bucks. so its up to Walmart keep my money or give it back... let me know anyways several cant wait to hear the decision.... Charles a Harrison logan wva .... 304-752-1048..........
I am a dedicated shopper at Wal-Mart and have been coming here for years. I often have my car worked on here and know the process--first come first served. Hence my getting up at the crack of dawn to be first in line. Imagine my surprise when people who had gotten there long after me were put in front of me because they were standing at the door. This is unnerving and very upsetting for me. As an asthmatic and highly sensitive to the extreme pollen, I could not stand at the door for 40 or so minutes without fear on having a life threatening asthma attack. The policy has always been first come first served and my car was the first in line. When a process changes, it would be very helpful to post notices. Although one of the mechanics told me I would be served first since I was there first, this was not the case. I am a very loyal customer and would just like you to consider keeping the first come, first served policy in place. Especially, for customs like me who cannot stand outside for extended periods of time for health reasons.
My order was supposed to be delivered today. But was not. East Meadow store had them on hand, but no, It had to be sent to my house for delivery for today.
Where is my shipment? If not delivered in the next 20 mins. I want a full credit and my closet. And for those that shop at Walmart, stop.
I don't get my oil changed at Walmart anymore because your employees would rather "play" than do their job. I don't buy my tires from Walmart anymore because I had General Tire Grabbers on my vehicle, I went in for a rotation and was told tires not worth rotating. Which I knew. The Automotive manager, Buck, told me in front of an employee that once tires have been adjusted they cannot be adjusted again. That was a bold faced lie, I have an email from Continental stating that.
To day is my last dealing with your pharmacy. I am diabetic and take Metformin to control it. I called in a prescription to be refilled on May 1. I went to my Drs. office they there was no request submitted. I went to Walmart Pharmacy and was told they submitted it May 1 at 8:30 p.m. someone is lying again. My script was done at 5 p.m. When I went to pick it up, I waited in line paid for my script, then it was placed by consultation. I tell them every time, I don't need a consult. Now I don't have a choice!!! Bulls--t. I have been taking my medication for 15 years, I think I know how to take it. If I have questions I'll ask. Don't have someone call me to make nice. When my refills are done or I find out I can pull them from your Pharmacy I'll be doing business with Price Chopper Pharmacy. A few dollars more but well worth not having to deal with the petty, aggravating, crap of dealing with your pharmacy.
I went to the store 12555 w sunrise and have a terrible custumer service from the manager plce contac me 9544877565 thankyou very
CSS wanda is one of the rudest people
I have ever met.. she wouldn’t do a price check or check on something in the store
And just walked right by me when I tried to ask her a question..
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