Bosch

I have a Bosch Dish Washer Type ( SI6P1B) , Model (SMS46JI01T). The machine was installed via Bosch specialist in Alexandria, Egypt since 6 weeks. The earthing connection was connected to the Kitchen ground. We are frequently subjected to electric shocks while touching the machine. I complained several times through the customer service (Phone Number 15196) in Egypt and they did not solve the dangerous problem and they replied that the machine is Ok. although we are facing the danger of electric shocks. Another malfunction is observed, which is the dishes are found wet after ending of any washing program and a drying defficiency is obvious. This problem also is not solved by the customer service and I have a real complain about the behavior of the customer service in Egypt.

I wish you can…

Bought bush 50" smart fire 4k tv September 2022. February 2023 was slower than ever. 4 minutes 2 seconds to get something on the screen after switching on. Argos engineers picked it up 27th February 2023. Now 21st March and still no TV.

Telefauts argos engineers said they had ordered waited a week for motherboard each time they ordered.

First one was faulty, next one was faulty

I bought an 800 series Bosch dishwasher in 2017 I had a problem what's the power module was replaced once service representative and then had water get into the bottom of the tray and I thought I had to replace it again I called Bosch for a replacement part on a Saturday and then realized 20 minutes later that it was a safety switch that had been triggered because water got the bottom of the pan I remedied the issue by myself and

realized I did not need the part and immediately called Bosch back to cancel my order 20 minutes later the representative on the phone thank you for continuing to hold explain to me that there was no supervisor available and I would have to call back the next day Sunday to cancel the order I didn't proceeded to call Sunday morning to be told that no supervisor…

I bought a Bosch oven, model HGI8056UC/01. After two years it stopped working and I figured out that it was a faulty bake igniter. Per the instructions on the oven and Bosch's website, I called 800-944-2904 six times over the next several days but I was not able to reach anyone.

Hold times ranged from 30-50 minutes before I gave up and the total hold time was 4 hours & 35 minutes. As a result, I ordered a replacement bake igniter from Amazon and replaced it myself. Today (February 23) I tried calling Bosch again to ask for reimbursement for their faulty part or at least a replacement.

This time, I was able to reach someone after waiting for 35 minutes but that person was unable to help. She put me on hold for another 40 minutes before I reached someone else. That person informed me that…

We purchased a Bosch dishwasher in October 2020. It was on back order and did not get delivered until March 2021, when it was installed.

In April 2022, the sound barrier came off. I tried unsuccessfully to fix, then called Bosch customer service rep in June. I sat on hold for more than half an hour. The rep asked for the Proof of Purchase, which I emailed to her. There is no Bosch dealer in my area, so she suggested Carter Services. She also said they would do a courtesy repair reimbursement because we’d waited so long for the appliance.

In August, Carter Services finally repaired the dishwasher. I sent the invoice to customer service. They sent an email to call them. I called them and was on hold for 45 minutes. They again requested Proof of Purchase, which I emailed again.

In…

I have bought 3 of your garden pumps 18 . I have had to make several trips back to B & Q to exchange the batteries on these pumps , the machines themselves work fine , but , the batteries must be faulty , as in not working. I have charged these batteries , but with no response .

Bosch's in draw microwave has not worked from day one. They sent a appliance repair company out, they replace two parts and still not working. They claim they needed two mother boards and we waited for two months for that.

The appliance repair has canceled numerous times. Bosch customer service will not even talk to us. Do not buy this product it's over price junk. 3 1/2 months and still counting.

I purchased a Bosch 500 dishwasher on 12/29/2021. It was delivered and installed on January 11, 2022. It failed the first time I used it. Error code 15. Called Bosch for service. Three week appointment so they gave me a local repair company. Came in 2 days. Found a faulty valve.

Ordered part and installed it 2 weeks later. Failed again. Service tech came back out and determined the tub had a defect. Sent report to Bosch on Friday of that week. Two weeks ago I contacted Bosch support and they told me to send documentation of purchase and serial number. Did so immediately. Heard nothing.

Then rec'd an email saying I did not attach the requested documentation. Checked my sent email. It was. Sent again. Then was told it wasn't a PDF file. It was. They couldn't open file.

Finally after…

Bought a fridge sept 15 and it was broken and dented. The delivery guys left the fridge and didn’t plug or give any info about it. We keep calling the seller to send a new fridge or technician to take a look but no response at all.

The warranty is going to expire in 2 days and it’s all thanks to a Bosch manager(Puneet Sachdeva) holding our case. Case Id: 2870003703 It’s been a nightmare without a fridge. I recommend that no one ever buy a Bosch product. Horrible experience!

I had the worst experience with Bosch Appliance USA . They finally swapped out a very high end Refrigerator that they could not fix . They sent there icompletely incompetent nstallers to swap it out and ended up breaking a water line , flooding my home causing extensive damage .

They refused to give me there insurance information to file a claim . Constantly sending me from one person to another . i will have to hire an attorney to sue them just to get them to file a claim .

Its unbelievable that a company that big would treat its customers this way and even more mind boggling that they would use installers that are not experienced enough to do an install in a high end home. I would advise anyone who is thinking about buying bosch to reconsider .

I hope I can save you all my heartache…

After sales service for Bosch is just bad .....I have been without a fridge for more than 48 hours . If I phone the service centre for Bosch , they keep on telling me the service dealer will contact me ....NOTHING IS HAPPENING .... !!

THE HEAD OFFICE FOR BOSCH ...even worse ...cannot speak to a manager .....telling me to phone service centre ....staff very rude on the phone ...will not even give me his name .

My new refrigerator is malfunctioning, and in fact the freezer hasn't worked now for six weeks. My Bosch approved repair center told me the part needed is on back order for five weeks, and today when I called was told I needed to supply my proof of purchase receipt to even be able to initiate the order and payment of the necessary defroster heater part.

I'd like to be able to speak to the regional Bosch representative to Monterey California to seek a solution. As of now I still don't have any clear path to solution on this repair problem I've been dealing with since the first of May.

My cell is (559) 304-8448.

I tried to send this to executives at Borsch but would not answer: Dear Sir,

i can see from your resume you are very accomplished with a vision to take company on the road to success.

As such I wish to pass on to you problems at the ‘grass roots’

i called service representatives April 9 regarding my complaints in that the storage components on the inside of my door are defective. I have had some replaced several times with the last time paying myself. Now once again there is a need.

This is a Bosch- Fridge B26FT70SNS and my warranty has expired.

The first service rep I spoke to told me my warranty was up and nothing would be replaced to which i reply I wanted to report not replacement parts but defective components to the company expecting a discussion on that from the company. She…

dishwasher used 2nd time did not dry left spots serviceman came checked function said working properly did not stay to check out customer complaint.This washer has been used less than 10 times.Called customer service today got a rude lady who even asked what time a day we were using dishwasher?????????serviceman was suppose to be here this morning,20 till 7 pm now want answer phone

bought a Thermador Pro Gas Range in March 2018. The oven does not work. A Fan Error Message appears on the range's dashboard, the fans stop and then the heat to the oven stops. This Fan Cooling Error message has now persisted through Thermador's replacemenent TWICE of the oven's computer (3 total computers) and replacement of the oven's fans.

Thermador has refused to concede that the product is defective and continues to mis-manage the fulfillment of its warranty obligations and replace this product. Over a period of almost 10 months, we have left work to meet certified technicians who have failed to fix whatever is at the crux of this oven's inability to BAKE.

Not only is the product defective but the Company's policy of resisting a Customer's entitlement to a decent working product is…

I would like to know why my new fridge is making very hard dhooting sounds so much so thst you realy think it is someone breaking in or a gunshot. Is it incorectly onstalled or??? Thanks Anneline

My Bosch dishwasher caught fire and melted the control panel on Christmas Eve. I called Bosch dishwasher hotline the day after Christmas and described the situation to their agent who informed me there had been a recall for my unit. They offered me a free repair or a rebate on a new dishwasher (from the bosch-home site). "We will send you a confirmation via email in an hour..." No email so I called back and gave all the info the second time (no apparent record of my first conversation). Again they said I would be contacted... but nothing yet. I wrote an email to their corporate customer service email.... still no response.

I am willing to overlook their manufacturing fumble and purchase a new product (with rebate) but their incident follow up is evidence to me that they have no concern…

I have written snail mail to Bosch, Signed For Post Office delivery. The complaint concerns a faulty kettle, the second one with the same fault. I have had no reply.

I purchased a Bosch dishwater on April 9, 2018 form Lowes in Jackson, TN. It quite working on July 25 , 2018. It would just hum for about 30 minutes and then cut off. My first call was to Lowes in Jackson on the 27th of July and was told to contract the warranty department, which I did.

From there I was told to contract Bosch. I was told to contract two different companies to set-up someone to repair it. Both places ddi not come to my area. My this time it was been several days. I make a total of 18 calls !!! I have dates.

I have never had to deal with a company that ask you to find your own repair men while the product is still under warranty. I was told my Bosch on 3 different occasions that they had send the required documents to the RTM clerk at Lowes to give me credit back and to…

All my home appliances are from Bosch, Refrigerator, CeramicCcooker, washing machine, kettle.

My refrigerator upper compartment section doesn't have the cold air. It is merely 5 years old refrigerator. My mum used to have a Korean brand refrigerator which is last for 20 years. It is maintenance free for 20 years. Can you imagine Bosch does not last for 5 years?

I look high for German products, this is absolutely disgusting. Instead of superior products but it looks like inferior products.

I have also raised to Bosch 3 years ago regarding the rusty door. They just couldn't help. In fact, in order to change both doors, it costs me a new refrigerator. This is total nonsense!!!!!!!

My complaint is not with Bosch yet, but with Sears who I bought my dishwasher from. The 5th stranger has entered my house today. Who in their right mind allows that many strangers into their home? My dishwasher only worked a month and broke down in January.

I am still dealing with Sears. Now this guy says it will take another 3 weeks to locate a part that I have already been told by Sears that Bosh no longer makes and this guy said if they find a part the part will be used.

I bought a brand NEW Bosch and now 5 months later I have a broken down dishwasher with 5 strangers in my home tearing it apart only to find out I will receive a USED part! enough????? I DO NOT WANT TO WAIT 3 more weeks.

Sears Protection Plan ONLY protects Sears. They said it is still under manufacture warrenty so I…

I give Bosch 0 stars. In early October 2017 I received a letter from Bosch stating a recall on my dishwashers power cord and to stop using the dishwasher. I called for service and was told they could repair the dishwasher in November.

I called their recommended repair service and was told they do not have power cords. That was the first lie. Someone came late November and replaced the cord and broke the dishwasher. He came back again and said the dishwasher was fine but it still doesn’t work.

I also need to mention during this time period the repairman cancelled three times. He was sick. More lies. Now the repairman was scheduled to come back this week and was sick and had the nerve to tell my husband over the phone we need a lesson in customer service. What nerve.

It has been a…

Have now filled out the form for making a complaint on a garden appliance 5 times and it will not go through. What is wrong with Bosch customer service?

I purchased a Bosch Dishwasher from Store #13 in Fargo ND. It was the last one and the floor model. It was missing parts, but the worst part missing was a screw to mount the dishwasher to the counter top. But it was found when the repairman came out to fix the machine. The dishwasher started to fill, but it continued to fill and fill until I turned off the water. I went to Best Buy after getting the repair bill that erased all the savings for having purchased the display model. The appliance manager said he would see what he could do. NOTHING HAPPENED. A few weeks later I talked to the store manager and he had me give my name etc. to one of his employees and said they would check into it when the appliance manager got in.

A week or so ago I finally called and the Best Buy main office and…