Texas Roadhouse

Went to the Texas Roadhouse in Salisbury NC.

Besides the long wait my ribs were so tough and salty that I could barely eat them.

My Moms shrimp was so salty she only ate a couple of them.

It took so long to get our food we just ate what we could because we didn’t want to wait any longer.

We told the waitress and she told the manager.

The waitress came back and said the manager said she was sorry we had a bad experience but she could not do anything because we ate some of the food.

It not so much about the money but the fact the Manager didn’t have the decency to tell us herself.

We eat there about every other weekend spending well over a hundred dollars.

I will not be going back

As patrons for dinner tonight at Texas Roadhouse in Manchester, CT, we were very disappointed with our service.

Our waitress took our order promptly but then seemed to get side-tracked seating other customers.

She brought out our salads but mine was supposed to have 2 cups of dressing on the side and she only had one but said she would get me another.

Unfortunately, she decided to take the order of another table before getting my dressing and therefore my wife was done with her salad before I even received my extra dressing.

Then when dinner came, my wife's baked potato had butter in it and she asked for it to be plain.

Another server replaced it with a plain potato.

After we were done eating we were waiting a decent amount of time without our waitress coming over to the table to…

DEAR SIR OR MADAM, I HAD DINNER AT THE MILLVILLE N.

J.

LOCATION, I ORDERED NY STRIP MED WELL, AND IT CAME OUT WELL DONE AND BURNT, I WAS VERY DISAPPOINTED.

THANK YOU FOR YOUR TIME AND CONSIDERATION.

JOE

While at texas roadhose lee vista orlando florida location on thursday june 27th my husband and i had stopped in for a early dinner i had ordered the pulled pork dinner and it came to the table dried out and burnt and my husband ordered a steak med rare it was rare service very slow after paying 30.

00 plus tip not very happy at all we love texas roadhouse but food was not good at all would love to give it another try but feel food was not good and wont spend my money again would love to reiturn and try one more time thankyou cindy bates

ordered beef tips med rare/gravy on the side. came well, well done, gravy slopped all over it. yes it was taken off the bill.

That's not the point.

Plus out of bread??

Sad faced employees! organized chaos! won't ever go back. what happened? it was great when first opened..now it's an attitude of "who cares".

GOOD AFTERNOON, ME AND MY HUSBAND WENT TO EAT AT THE TEXAS ROADHOUSE IN NILES, OHIO ON JUNE 8, 2019 AT 6:00PM.

I ORDERED A 6OZ SIRLION (MED) AND MY HUSBAND ORDERED A 12OZ PRIME RIB (MED.

RARE).

APPROX.

15 MINUTES LATER THE SERVER COME BACK AND SAID THEY DIDNT HAVE ANY 12OZ PRIME RIB (MR) LEFT THAT THEY HAD (MW) UNLESS HE WANTED TO GET THE SMALLER PRIME RIB OR THE LARGER ONE.

HE AGREED TO TAKE THE 12OZ (MW).

THEN A MAN BROUGHT OUT OUR STEAKS ON A PLATE WITH NOTHING ELSE AND WE HAD ORDERED BAKED POTATOES, ALSO.

WE HAD TO WAIT ABOUT ANOTHER 12-15 MINUTES TO GET OUR SIDES, WHICH WE WANTED WITH OUR STEAKS.

MY STEAK WAS SO WELL DONE AND DRY THAT I HAD A HARD TIME SWALLOWING IT.

MY HUSBAND'S PRIME RIB LOOKED LIKE IT HAD BEEN SITTING ALL DAY AND IT WAS ALSO WELL DONE, DRY AND HARD TIME…

We visit a Texas Roadhouse in Roseville Michigan we had to wait 2 hours to be seat we came at 6:45 pm and it’s now 8:45 pm and we are not yet to be sitted it has been about 40 people to come in and be sat down we was told that we had to Divide our family up in order to be setted I will really like for someone from corporate to give me a phone call please my name is Mrs Coleman 6013456176

Seated and waiting on drinks still while another party is seated after us and gets drinks and order taken.

On Saturday May 18, 2019 at about 1pm to 2pm, we had a party of 15 guest at the Texas Roadhouse, at 1631 Westbank Expressway, Harvey La.

70058.

I understand that it is graduation time, and everybody is busy, but that location was not understanding at all. the young lady that checks you in at the front counter was RUDE!!

We asked if our party of about 15 people could sit together at the same table, they just flat out said NO!!

So then we asked if we could be close, for the bill paying purpose, and we were told NO again, now mind you we waited 1 hour and 30 minutes to be constantly told NO!

Once we realized that this establishment was just going to be flat out RUDE!!

We asked to speak to a manager, and he was RUDE also.

SO we stated that we would be contacting corporate, and we were…

Normally my family and I enjoy the Roadhouse but unfortunately this time we called ahead and was told there would be a short wait.

Once we arrived and checked in then we were told 20 minutes to 30 minutes that we had to wait .

After waiting 40 minutes my family and I went somewhere else.

I feel this is unexceptiable.

I just made my 3rd trip to this Next2Home enjoyment.

I'm very pleased with this location and they are doing marvelous

However when paying bill

I have noticed descripency with billing

They have wrong tax rate ..son I was charged more than what I signed for

This may cause some upset people eapicially military sense we don't have much and while away from family things are already difficult $51 receipt charged $54

Please inform management to correct and stay alert Finances Matter

SSG Aaron Vaughn

On 4/8/19 my sister came in from New York after pickering up from the airport we decided to go to Texas Roadhouse for dinner over Longhorn.

We were greeted and seated quickly.

However it was all downhill from there.

We were seated at the furtherest table possible were no one else was seated.

It was around 9 o'clock.

The server took our order after a long wait we had to ask another server if we could get our salads.

We got our salads not two minutes later we got our entries.

We didn't want to be unreasonable so we did not say anything. (I totally hate it when I do not have ample time between salad and entree).

My steak was not cooked properly and it was so salty I could not eat it.

They replaced it but they never came back to check if my sisters steak was ok .

She could not eat…

My husband and I went to dinner on Saturday March 30,2019 at around 5:45 and had to wait around a hour for a table which was ok.

We finally got a table.

Our waiter finally came to the table after about 10 mins. which we were ok with that because the restaurant was busy, He didn't give us his name and asked us what we would like to drink and if my husband wanted another beer.

He then asked if we were ready to order.

We did my husband ordered the 12 oz. ribeye med. rare with salad and baked potato.

I ordered 12oz.ribeye med.well with salad and sweet potato.

We got our salads after about 15 mins. which was ok because like I said it was busy.

Well our meals came and my husband's steak was rarer than what he usually gets but said he was fine.

My steak was on the other hand not med. well…

My wife and I were planning on eating our weekly steak dinner at your Arnold Mo. location today.

We waited for some time until a seat was available which is customary on a Saturday about 3:45.

They sat us in a bench seat which is no big deal except the seat that I was sat at was deformed and felt like there was a 1 inch by 3 inch wide board under the cushion sticking up making it very uncomfortable to sit and enjoy my dinner.

When the server came over to take our order I mentioned the problem and asked if we could sit in another seat.

He stepped away for a few minutes and returned and told me that if we wanted to sit elsewhere that we would have to wait at the back of the line.

I told him I wanted to see the manager.

The manager, a heavy set man late 40's who claimed to be the…

we were there on 3/19 it seems like everything changed not the warm feeling anymore the food was different also I Had the grilled shrimp they very under cooked the fries had all the black spots that potatoes have Caesar salad was only lettuce tiny bit of cheese 4 croutons dressing non to speak of location White Marsh Md.

I wont return

Manchester NH Texas Roadhouse.

Poor management and customer service.

This has been our favorite restaurant since it opened at this location a couple of years ago.

NO MORE!

We waited more than 30 minutes after we were done with our salads before our meals were brought out.

However, my meal was brought out and placed in front of me as half a meal.

A bowl of steak tips but no mashed potatoes.

No explanation.

We waited a good five more minutes before I could flag down someone else's server and ask where the rest of the meal was.

Another good five minutes went before my server stopped in to say that the mashed potatoes would be out soon - that they ran out and were making them.

Another ten minutes went by.

No offer of a substitution.

By now my wife had finished her meal (obviously…

Restaurant in Port Orange Florida is always so cold.

How can you enjoy a drink before dinner or a dessert afterwards when you are freezing ???.

We ate there 2 nites ago and most people there had jackets on, cold air blowing all thru dinner on us, again I say why so cold.

Should not have to were a coat to eat when it's 80 outside.

I was at 1154 N Muldoon Rd.

Anchorage, Alaska, yesterday.

We arrived as they were opening for the day.

We ordered pickles, Steak & Shrimp, and double Ceasar Salads.

We received our pickles and we barely started eating those when our salads arrived.

We stopped on the hot pickles to start on the salads while they were cold and within a few minutes, there were the entries.

Now we have to decide between hot entries, salads that were warming up, and lukewarm pickles.

I commented to our waitress that I really didn't appreciate the bums rush, not blaming her but just commenting on what I said above.

She says let me get my manager and booked it to the kitchen to tell her.

I never asked for the manager and she didn't come until we'd paid the bill and were ready to leave.

She said that it…

I went to this restaurant to celebrate a birthday.

I love doing that at the roadhouse.

Unfortunately the experience was not a fun time.

Put steaks had to be returned under cooked.

Baked potato hard.

Forgot our extra things we wanted on The mashed.

Had to call server over 3 times.

She have is attitude.

Manager was dressed like a teenager.

Under dressed o thought she was s customer.

She was no help never even offered s complementary anything.

Bad night.

Spent lot of money!!!!

Not happy!!!

A) First time - last time B) 1 hour 10 minutes to receive meals with two calls to waiter C) two times “your food is coming right now.

D) after long waiting time I lost the appetite E) food arrived over cooked outside and dry F) waiter just said Ok, Ok, Ok, Ok such is not my problem G) manager offered discount and at the time to pay check m, Bill was in full H) waiter retired the detail receipt when brought the credit card payment, however I did take a picture, will be attached I) one month just opened restaurant in Buford GA , never come back again , fortunally Your competitor is close yours for long time providing excellent services

Your food is good, the services in this location it was the worst.

Alfonso romero

On Saturday, 1/26/2019, my wife and I along with another couple went to the Roadhouse in Port Charlot, Florida. we were seated in a booth.

When the waitress arrived we ordered our drinks.

Upon receiving our drinks we ordered our meals.

We received bread but did not have any silverware to butter our bread with.

When we asked the waitress she said they had non available, the dishwasher broke.

My friends wife buttered her bread with a straw. we waited and waited and didn't get our salad, the waitress said she was waiting for tongs, she had none. when we finally got the salad we still did not have silverware to eat it with. so we sat there with salad in front of us with nothing to eat it with.

Now our food arrives, that is three of the plates arrive, not my friends, but still no…

This afternoon, Saturday, January 26, 2019, I took my family to the Texas Roadhouse in Middletown for dinner.

Normal service, normal experience until it was time to pay the bill.

Our server, Brittany took the slip and my credit card to charge for the meal.

After charging my card, she came back to the table and said that she thought she had only charged my card for half of our meal.

She said she would return and charge my card for the difference.

She came back with the receipt and when I looked at the new charges, she had charged my meal to the bill twice.

I asked for a manager and a male, I believe his name was Dennis came to the table, acted like this was nothing, and said he would just remove the catcus blossom.

I feel that between the confusion and multiple charges, the double…

My wife and I went out for dinner on 12/30/2018.

We ate at the Texas Roadhouse Coralville Iowa.

We had a gift certificate to use for 25 dollars.

After a half hour wait we were seated and placed our order.

A blooming onion, porter house dinner and a new York strip dinner. the staff brought our blooming onion and two large teas. we were seated at a two person table and I was facing the door to the kitchen and that was only 15 feet away.

The floor was Disgusting and very dirty with food and liquid all over the floor.

As we were starting to eat our main meal when one of the female workers came into view with a large bag of ice in here hands. she went to the stainless steel bin that holds the ice for drinks and slams the ice bag down onto the dirty floor, picks it up and slams it down…

the food was cold they had no ice tea no baked potato no glasses for drinks,restroom was filthy no one seamed to care.

Called ahead with 12 people for 5pm.

3 of party was there at 4:45.

The guy at the counter gave our table away at 4:57.

Then our party showed up 5:08.

Then he told us its going to be 15 min more.

At 5:25 the guy at the counter called the manager.

He told us he will look for som tables.

He said the party was leaving then he left.

Never again.

Ill tell all my friends too.