Lululemon

My Complaint is in regard to the treatment (or lack of) and poor and untimely support from your customer service.

04Feb2019: I contacted Lululemon via chat (spoke with Courtney) on February 4 to say that I have an issue with 2 of the 5 pairs of Fast and Free HR Crop 19".

One pair has a very long loose thread (they were purchased for me from by daughter from the Princeton, NJ Lulu lemon Store for me for Christmas and were worn once) and the seam is partially unstitched along the top of the buttock area.

I have tucked the loose thread that is still attached and would unravel further into the side pocket.

The second pair was probably either a gift from my other daughter (not sure which store) or one of the 2 of 3 pairs I purchased on line which you should be able to see in your computer…

Bellevue square location is closed due to renovations,but VERY POOR if any communications to public.

Tel # recording is inaccurate and non helpful.

Impossible to speak with live voice.

With a family of 4, 3 females we have been loyal customers of Lululemon for many years, but as of last experience we will not purchase from your organization any more!