Davids Bridal

I'm a maid of honor in my sisters wedding and my daughter is a bridesmaid .

We went to the store in Frisco texas months ago to find dresses with the entire bridal party plus the bride .

We picked our dresses ordered them and paid for them we recieve them and mine and my daughters didnt even come anywhere near fitting way too small.

So I call the Frisco store they say oh well u need to come in and be fitted .

Shouldn't that have been done the day we picked and paid for the dresses. so I go to the Lewisville texas store to be fitted the dress is 4 SIZES TO SMALL for my daughter and myself.

So they order the proper sizes.im told they will be here by the 24th I call today jan 13th and I'm told my dress wont arrive to the store till the 5th with NO alterations and the wedding is on…

On November 23, 2019 my bridal party purchased 6 dresses after our bridesmaid appointment.

All of the sizes we requested were available for purchase.

We chose the long strapless chiffon dress in chianti and plum.

Our stylist ensured that they had all of the dresses in the sizes we needed.

Then today, 11/26 my bridesmaid received a call that the size was no longer available in her size, even though it was already purchased.

The person she spoke to on the phone was not helpful at all.

Now, all of my 6 bridesmaids have to change their dresses and cancel the purchases they already made.

We specifically made an appointment and came to the store so we could avoid any issues.

Now I do not know what colors I can use, because of a mistake made on your company's part.

You also have a 0…

I have tried several times to get help with my father's account.

I call the number on the card but once I enter the requested account information the line goes dead.

I am trying to accept responsibility for an account that should never have closed.

I bought a dress a few days ago.

It was ordered, then later found out it was discontinued.

I came in to get a refund, only to find out EVERYTHING IS FINAL SALE.

NO REFUND ONLY EXCHANGES.

WHAT A RIPOFF!!!

Ordered my daughter a homecoming dress on Oct 5, 2019 from the Mobile, AL store.

Was told it would be in on Oct 22nd.

Called on Oct 24th no dress, management contacted warehouse, turns out it was never shipped out.

Was told it was going out that day or the next, then it would be overnighted to me, days pass Still no dress!

Called back Oct 28th still no dress.

Operation Mgr says she has been waiting for it to come in, then will overnight it to me.

My daughter’s event is in 2 days, haven’t tried the dress on in size, able to match accessories or anything.

I’ve ordered a dresses from China and got it back 3 weeks.

I’m So upset!!!

Rude employees and customer service is is poor, attached to my David’s Bridal experience.

I’d hoped for more.

I’d recommend going somewhere else.

Good afternoon, I replied to the email survey but I feel I need to contact someone about my experience at the David's Bridal shop in Johnson city tn.

My bridal squad and my self went to your shop on saturday july 6, 2019.

The experience was less than perfect!

The ease of making an appointment was greatly appreciated.

The smiles and prompt greeting was great when we arrived.

We were introduced to a lady, here is who will be helping you, and we were off.

I was so excited, being a first time bride I had so many expectations of what the experience of wedding dress shopping would look like, however it was NOTHING I ever thought it would be, we walked through the store looking at fmdofferent style dresses , we never once discussed my budget or even if I had one.

She automatically choose…

I purchased my bridal gown, my flower girls dresses, and my bridesmaids dresses.

I was already annoyed that I kept getting stuck with the same David’s Bridal employee for my appointments who had no idea what she was doing and stressed me out to the max.

My mother and sister found my wedding dress while my consultant tried to not get me to try it on.

That’s not even my complaint though.

One of my bridesmaids had to purchase her dress online.

She ordered a size 16 and received a 22.

How is that even close to the same size?

It’s not.

She called and talked to someone twice who told her there was nothing they could do, and my bridesmaid would have to take it upon herself to find another store with the size dress she needed or to get someone to alter it because David’s Bridal COULDN’T!!!…

Not even close to what I ordered.

I bought a dress that took 3 months to come in and it was a sloppy mess!

I was using it for 2 events... so I also had a special wrap made (in store) for the 2nd event.

The 1st event...

Maid Of Honor dress.

Have no choice but to wear it... but I will NOT have pics taken with the Bride...

What a shame!

The 2nd was for my 25th Anniversary Vow Renewal (which I have now cancelled due to this sloppy dress).

Thanks for ruining something that should have been a Special day....as not many make 25 years anymore.

Seamstress took out about 15 inches of excess material and it still needs that much more taken out.

She has really tried hard to help me and admitted the dress is jacked up... her words, not mine!

The dress has been discontinued during the time it…

To whom it may concern I purchased a tiara for my wedding and when I pick it up it came in a to go box which I thought was a joke .

It’s this the way it’s supposed to be ship and given to Your Brides ?

When I ask the manager about she just laugh it off !

I feel that it should have been carefully packaged and secure being that it did cost $199 .

I’m so displeased and not sure if I will get my bridesmaids dresses from here after all .

I’m even scared to get my dress altered now .

I made a appointment to try on wedding dresses and i felt like i didn't get the full wedding experience and my appointment time was wasted because the assistant that was supposed to help me told me that the dresses she was holding where to heavy and she was going to put it on the rack for me and come right back to assist me if there was any more dresses i wanted pulled but instead she did not come back to assist me i had to chase her down every 2 mints just so i can let her know there was some more dresses i wanted to try one and every time i found her she was assisting another girl that came after me so i felt like my appointment time was really wasted she really didn't help me at all on anything and she pressured me on buy the dress that day which i thought was not professional at all if…

I am extremely disappointment with all my encounters with David’s bridal during the process of getting my maid of honor dress for my best friend’s wedding.

To start, we all went to David’s bridal in Paramus NJ.

We had a very rude sales person that fitted us for our dresses.

Even the brides grandmother was very upset with how she talked to us girls and told us we didn’t look good in certain things.

Finally we found our dresses and got them ordered.

I ordered a 18 even though I wanted a 16, because the sales person told me I didn’t look good in the 16.

Then the dress comes in the mail, some strings were ripped.

Then a few months pass and I try on my dress again, and I was swimming in it.

I had lost some weight.

So then I went to David’s bridal in Middletown NY to see if I would have…

hello , my name is sarah neff. my sisters name is carrie neff. she is a bride to be on december 31 2019. we are extremely excited considering this is my first sister getting married. heres how things started . my sister went out to davids bridal in florence ky and found her dress she fell in love with. then she found it closer which lead us to tri county ohio area. first when we came in for our dress fittings and appointment to find our dresses we like it started to be a disaster.

Lets start by saying that when we walked in we were stared not greeted nothing, that was until then that i walked up and said hello my name is sarah neff and my sister has an appointment today for herself and her bridesmaids. that was when we were measured not by the fitting rooms but in the aisle by the…

the experience ordering the dress was fine, the staff was friendly and very helpful. specially a staff member name Victoria, she was very nice. however the alteration department was the worst experience of my times to say the least. after purchasing the dress I needed a lot of alterations done, I was told they had their own dept. that does that and I went right in, the drees needed to be trim at the bottom and adjusted on the top, I also got the cup for more support, I got Very Wang style VW360352 (VW champagne), I explained to Veronica one of the staff at the dept that the dress need to be floor length, I paid $135 for alterations and $172 for the Dress. when I went back to the store to get the dress from the alteration's dept the staff member handed me the dress in plastic bag, I was…

1st visit my mom & I were headed to the clearance isle after walking in for my scheduled appointment, the sales lady said “we don’t have your size in clearance” she doesn’t even know my size!!

We should have left then, but I’m a nice person so I swallowed my pride thinking I was just a fat ass.

Then my “person” was helping 2 other people, although you schedule to have undivided attention & help.

Every time I needed her she was nowhere to be found.

My mom came from out of town so I picked a dress that day.

2nd visit was alterations, apparently I was supposed to bring someone with me to help me?!

Who knew.

Then as we are pinning my dress (I had lost 20lbs since visit 1) the lady asked me if I had undergarments on to “hold my fat in” I weigh 160 pounds 3rd visit was supposed to be…

We came in to order our dresses for my brothers wedding, we all ordered and received our dresses....

Mine still has the security tag on it which means I paid for a dress that was in the showroom, Another has her dress with an ink stain across the front which is very visible, another received her dress and it looks like it was balled up and place in the bag.... this is unacceptable and the wedding is less than 2 months away.

I tried to call 15 times, I do not want to txt, I want a person to call me ASAP.

Your corporate office number throws you into the never ending loop of BS......

Horrible service they don’t have display dress what you see is what you buy 900 for a dirty dress that I had to take back to be cleaned still was not clean so they wanted me to bring it back again now my alterations lady is booked so I’m stuck with a dirty dress worst experience

it is quite embarrassing that after many emails to customer service , I could not get back my money in time to change the measure of the dresses .

It took less then 1 week to get them , but are 6 weeks gone from return and still no money back .

The wedding is already gone , my dresses were bought from a trustable site Otto Europe .

I am very disappointed about this experience and would not recommend to anyone to use this webshop.

Should I turn to legal way to solve this issue of getting back my money ?

Details of my return:

Order No: BFRTL_E4X001060786980 Return Order Date: 15/04/2019 ReBOUND Tracking No: 515001547345

Return Summary Order Date: April 7, 2019 Order Number: 27974785 Return Authorization Date: April 15, 2019 Return Authorization Number: RT-E4X001060786980-AA

When looking for a mother of the bride dress for a casual summer wedding, the clerk talked me into a sequin and lace dress that I finally decided against once it came in.

They would not let me get a refund, even though the dress was not custom made.

I then tried on a flowery dress that was too small, so they ordered my size.

Upon waiting for the dress, I have found one that looks much better on me, and will not really be wearing this flowery one that is waiting for me to pick up.

The clerk also sold me a corset with cups about three times too big, but talked me into a gel thing to plump up the girls.

I do not want ANY of these items, and really have nothing else in your store I want to exchange them for.

Why does the website allow you to return items, but the brick and mortar stores…

I went to a David's Bridal Store with my dress and online receipt in which they refuse to exchange.

I wanted to exchanged the dress because the dress i tried on at the store was a perfect fit, but the online dress length was very long.

The different in both dresses was the length.

After spending so much money on my daughters wedding dress, bridesmaids dresses, and shoes i was very disappointed when they told me they could not do the exchange because i purchased it online.

I was going on vacation and did not have the time to send my dress back online.

I also contacted the corporate office and thought i would receive better service, but it is unfortunately that i did not get the service a customer shall receive because of the policy you have on exchanging.

Walmart treats their…

I made my appointment to pick out a wedding dress, when I called I asked if I can do the bridesmaid dress's at the same time, I was told yes and they would make sure it was for 2 appointments, one for wedding dress's and one for brides maid dresses.

When I was done picking out the wedding dress, I asked about the brides maid dress's and they said I had to make a separate appointment for that.

I told them I made the appointment for after the wedding dress appointment.

So I was not allowed to have the brides maids try on dress's at this appointment.

I had to make it for another day.

Which was a hassle because we all came from out of town, 100 miles away.

This was a very huge inconvenience for us all.

I had the appointment for the bride's maid dress's and picked out the dress and the…

I purchased my daughter a self adhesive bra for prom it was $20.

00 the day she went to use it we realized then tape was faulty.

Which rendered the item useless!

I quickly called up the store and explained my issue and explained I purchase this item 3 days ago and still have the receipt.

I also asked if I could get and exchange for another one the gal after asking her manager said that they were unable to do anything since they cannot resell it..no credit no refund no exchange!

I said are you kidding?

I can’t use it, you sold me a faulty item.

She said i could call the corporate office and see if they will help me.

Unbelievable customer service at David’s bridal I would recommend anyone stay clear of them as I will definitely take my business elsewhere in the future.

I have always…

This has been the worse experience for my fiancee.

You are the worse.

From sizing her and having her buy a dress that was way to big and to get it sized right is going to cost almost what it would to buy a new dress.

Whats even worse when she went in to have them fit her for sizing the lady that measured her asked who measured you, this is way to big, they should have known better, but she was the 1 who did the measure meants.

Now today she received a call letting her know her vail had come in, and when she called on it at both the Kalamazoo store and the grand rapids store they hung up on her.

Now stacy said she's not gonna worry about it because she won't have to deal with them anymore after she gets her vail.

Sorry i couldn't let this go.

A wedding is supposed to be a womens…

hello my name is krystal last Saturday march 6th 2019 I had a appointment at davids bridal in south Portland maine.

My appointment was for 1030 I showed up at 1020.

My appointment would have only taken a few mins maybe 10 at the most because I was just picking dresses out for my bridesmaids so they can go to try them on on there own time.

I went to the front where the girls standing there put my name down and said someone will be with you in just a few minutes.

I stood there already knowing what I wanted for 1 hour and 20 mins.

I finally went up to the girls again and said excuse me how much longer do you think it will be for someone to be able to help me...

The girl replied ooh no one has seen you yet they must have forgotten about you and kind of giggled.

Well I wasn't happy at…

I visited your Davids Bridal store in Pinole Ca, when I arrived I was told that I needed an appointment to try on dresses.

I responded with I checked the internet page and it stated if you were the MOB you didn't need an appointment.

They found me a dressing room and I tried on a couple of dresses.

I found something that I liked and I wanted to talk with someone about alterations.

I tracked down three associates asking for help and they all stated they would be right back.

To my disappointed none of the associates returned to help me which left me feeling very disappointed and upset.

So I left the store in Pinole and drove all the way to Sacramento (an hour and 30 min drive).

Made an appointment on my way up to the store.

I was helped with no problem, found a dress that I really…