Taco Bell Complaints Continued... (Page 7)610+ reviews added so far. Upset? Call Taco Bell corporate: 1-800-TACO BELL
I ordered my food, and there was no line in the drive thru. It was only us and one car in front, that car was at the window for over 20 minutes, until they received their 12 pack of tacos. I was already very upset with that, and then I sat at the window for another 10 minutes before receiving my food, the wait was very unnecessary for my 2 burritos to be made.. So,finally I got my food and both the burritos are very poorely made, they were almost all tortilla shell with nothing on the inside. Plus, they put onions in my bean burrito when I asked them not to!! I am very disappointed in Taco Bell!
i live in brunwick.ga a mile from taco bell which i go to often i and my family were eating when i notice the wallpaper fallen from the wall because of the wall s being saturated with water on all three corners also with black mold yes black mold the worst kind the walls are also warped from water this is something that corperate office needs to action on soon i sorry to say but its the worst taco bell i have ever seen in this condition you can smell mildew and mold water thats behind walls apon inspection you will see this true i have never filed a complaint like this before but i truely enjoy the taco products thanks the oquinns
This is about store #W750274 1978E Osceola Parkway Kissimmee FL-32824. We picked our son from school. He was hungery and asked us to take him to Taco Bell. Unfortunately we picked up same Taco Bell location we had bad experience one week earlier. We went to drive thru and there were 3 cars ahead of us.
We had to wait 7.5 minutes at the order before the order taker responded and took our order 2 Bean Burritos and a Shake. after placing order we sat at same spot for another 4 minutes before car ahead move forward By the time we reachead at pick up window it already over 30 minutes. I called the manager.
She came out of her office with two other girls, it seemed there was little party in office totally unaware about service timings and kitchen issues. I asked are you the store manager she said no store manager if off today. I asked her who a District Manager she ignored me and went inside. It seemed the store was running by itself. Just imagine at 4:28 pm after lunch hours.
Transaction time is over 30 minutes What would be during rush hours and how many people would leave without ordering.
Some one has to look into it. I do not think the management team is capable to handle busy periods and manager incharge of the area
take some pain to shop to find out by themselves. But certainly me my family and friends will stay away from this store. Sad to see bad management but what can we do. take our business to some one who can take care.
I hope this message reach to Colonel, who sweat and spend his life to earn reputation. Bad apples tarnishing everything he earned.
The current promo is the xxl chalupa you know double meat all that great stuff. We went this evening and ordered 5 got home and opened them you couldn’t even see the meat. They were pathetic. So I dug out the receipt and called the manager and he was willing to replace the order ok cool. But when I said he should do a quality check he informed me everyone that was there had been there for a while and it wasn’t an issue. I just wanted to ask him are you trying to save you food cost because its the end of the month. Even worse you can’t contact corporate or atleast I couldn’t find a way. The whole point is ripping off your customers effects your profit line too.
The other day I was on my way in ur taco bell store in belleville Illinois off Carlyle and there were three of your employees sitting in there car smoking marijuana and I had my three little girls with me and it made me very upset and I don’t appreciate you hiring people that use drugs especially on the job I think you should at least drug test people before you hire them and during employment this was me and my family favorite place to go but not anymore please do something about the problem by the way they were all females thank you.
My husband and I went to taco bell the other day because they have the fresco menu which is Vegas friendly if you substitute the meat for beans. Anyway I order the fresco burrito supreme with beans instead of meat, i even finished off my order with “no meat no dairy” it took them 4 times to get my order right. The last time we went up to tell the girl the order was still wrong, she grabbed the burritos out of my husbands hands and looked strait at him and said “really?” and thew them in the trash. What makes it worse is, we then went to tell the manager and he told us, that we changed our order and it wasn’t a big deal.
With total disregard for the fact that his employee was out of line and blamed us. If you live in Utah never go to the 7200 south and highland location.
I was out late last night and was very hungry. I made a run for the border (Taco Bell). I ordered 4 crunch tacos (Fresco style – no cheese, and add pico). I wasn’t drinking. I vomited 45 minutes after eating. I have been feeling lousy all day with an upset stomach and flu like symptoms. I know it was the food, I should be fine by tomorrow but paid the price for last nights snack!
we went to the kfc taco bell in forsyth mo. several times when it first opened.the staff were dirty sloppy and not once did they get my order rite, drive up or inside. we didnt go for a long time aftwr that. two weeks ago i decided to try again. i went inside figuring it would be faster sence the driveup line was so long.got insuide and was greated by a woman that looked like she had sleped in her clothes.i ordered 4 soft shell tacos and 2 hard shell tacos. it appered i was the only one at the counter, and then realized 3 others were wating. one made the good luck coment.the woman in front of me had already been there 30 minutes.i asked her what she ordered,she 6 tacos.
i then waited 45 minutes for my order. they did get it rite but it had been setting on the counter for at least 25 minutes. last friday i was in a hurry and decited to give it one more shot (herd someone else was managing. i went to the driveup and ordered a 3 peice chicken dinner with slaw and pototatoes, and a # 5 which is a natcho bellgrande with 2 hard shell tacos. the girl that took my order aperently got side tracked because a young man came on and sied my total was 6 dollors and some ghange. my quick mind relized he was a little short. i said does that include my natcho belgrande.
he said no it would be 12 dollars and some change.i drove up to the window and about gagged. there was so much crud on and arround the window, paid my bill and hurred home. opened the bag and to my supprise, no tacos. i will never go back to that store again, the store on shepard of the hills expressy is a model store. all stores should me modeled after.
The last 3 times I went to the KFC/Taco Bell in Forsyth, Mo. I got the wrong order. We went there when they first opened, and the chicken was the worst ever in a KFC. So we hadnt been back. I saw your ad about the chicken fresca tacos. I tried 2 and liked them. The next three times, I received, 1. 2 beef tacos and an awful burrito type thing, when I ordere 3 chicken fresca tacos. 2. I got 3 crispy beef tacos. 3. I got 4 soft beef tacos again, and I asked if I got my right order this time. The lady at the window said that the supervisor was working the kitchen and sure that the order was right. This KFC franchise should be removed from the present owner.
Why would anyone willingly eat taco bell which keeps Imodium in business? Their “taco” meat is like 80/20 ground beef and minced heart/tounge boiled in taco seasoning. Maybe its why gout is making a comeback (lol)? Maybe that’s why she was cranky, she gets paid in all the tacos she could eat and no benefits, so no treatment for the gout and she can’t afford the Imodium. I’d be cranky too if it hurt to walk and I had to clench my cheeks all the time. All the regulars prolly have gout too and they’re cranky.
Maybe they should serve some free zanax and Imodium with every meal and everyone would be happy? Maybe next time you go into taco bell you should bring in a bottle with you and you’ll get better service? Maybe I need to go take a bottle brush to my brain now to get all that visual out of my head. I think Taco Bell is just a grade about dog meat, or maybe it’s a grade below dog meat, lol. Funny how people will eat anything as long as you pour on enough saucey sauce on top!
‘Scuse me, gotta go (lol)
If no stars were an option, I would pick it. The employees (all of them) were loud talking and using alot of profanity about a customer, while we were trying to eat. We waited for a very long time just to get waited on. The place was nasty, very unprofessional immature employees, hopefully we'll never be back!!! Stay away from Meridian, Ms store # 032304 unless this is what you want to pay for. We videotaped them to send to corporate.
I WENT THIS MORNING AROUND 7:05AM AND DROVE THRU DRIVE THRU, NO ANSWER FOR ABOUT 3 MINUTES. I FINALLY DROVE TO THE GLASS WINDOW AND A GENTLEMEN WAS APPARENTLY ON THE CASH REGISTER TAKING CARE OF A CUSTOMER. AFTER 10 MINUTES HE FINALLY CAME TO WINDOW AND TOLD ME THAT THEY DID NOT HAVE ANY EGGS ONLY POTATOES. WOW! YOU'D THINK THAT THEY WOULD KNOW THIS A DAY BEFORE KNOWING THAT THEY GET ALOT OF BUSINESS IN THE MORNING!!
On 1-20-18 We ordered 2 bean burritos, chicken mini wrap and a doritos nacho supreme. The burritos were so small that the 2 of them might would make the size of what is usually served. The wrap was small and very thin but what was there was tasty. Doritos taco was good too. We ordered through the drive thru and my husband said is it all in there because the bag felt too light for what we ordered but I checked and all was in there just very small portions. We will not go to this location again for it's not worth the money spent for such little portions.
This is the 2nd time contacting you about this problem. I called also and I was told that I was going to receive some coupons in the mail but today is 2-15-18 and I didn't receive anything yet.
Lynda Colson 29 Pike trail Arnold,Mo. 63010
Taco Bell 2212 S 1300 E Salt Lake City - I had a very large order and was placing it at the drive-up window when the taco bell employee told me to hurray up because there was a time limit at the drive up window. There was no one in line behind me - I canceled my order and left. When I called to speak with a manager he could have cared less. I went to a 2nd Taco Bell 621 E 400 S Salt Lake City - told the drive up window employee that I had a large order and was told they could only take 2 orders at the drive-up. I let him know that my order was very large, but just one order. I was charged for guacamole and sour cream for the Mexican Pizza, but, they did not bother to give it to me (you just made money for nothing) I also had to remind them to give me the drinks I ordered and paid for. I have not patronized Taco Bell for a very long time, and it will be an extremely long time before I patronize them again. Evidently you do not need customers or business. I will be sharing my terrible experience and service with many, many, many people.
ssaturday 01/27/18 to store on hampden and tower red ,aur colo the mgr is mary travis i asked the super is the WORST ever of any around us and this is ALWAYS. I had sit in line for 1.2 hr to get my order becausem3 cars head had trouble with their order and they just sit instead of moving them to the front. These orders were big and took a long time after the 1st they too 10mins to fill the two infront of me why with all that hold time can't they have orders reDY WHEN I GOT TO THE WINDOW MY OrDER WAS NOT COMPLETE SO I HAD TO WAIT I looked in the window there were only 2 people in the whole restaurant then I loud hear nothing but laughing going on and the young man at the window was annoyed so he shut the window so i dn't keep hearing it when i asked for the mgr name he dn't know so had to go to the office where i am sure the mgr was sitting or laughing not watching that there were 8 cars behind me and i have already sat 1/2 hr i dn't want to do this but this is very common here and most time the orders are wrong please take care of this it is a busy store for many years and needs a real mgr to supervise these kids facebook would have a hay day over this by the way i usually spend 12 to 20 dollars each time
On the night of January 27th me and my wife went to the Taco Bell in Maysville,KY and spent about $20. The food was ok despite the fact I had to take my nacho fries ( the main reason I went there to begin with) back because they where cold! The person working the front register and cleaning the dining room was walking around in the dining room complaining about the store and how bad it sucks the whole time we were inside, not very quietly either. Also, before we left we ended up being insulted, yelled at, and told to pretty much leave by that same person! In short I have never had a more horrific experience at a restaurant in my entire life! If we ever decide to return and are greeted by that same employee we will most certainly be leaving!! If anyone would like to speak to me about this my name is Jerry Davis and my telephone number is (606) 584-0957.
THE CUSTOMER SERVCE AT THIS LOCATION IS HORRIBLE. Ordered the new fries which had about 5 fries and I asked for the manager and her response is well there are complaints across the US and that’s what we have to do..so if you don’t want them give me them back and I will give you a dollar. How is this girl a manager!?!? Also while sitting inside I see two different oeople leave and go back in because they messed up theirs order. Something has changed at this Taco Bell and it is ruining the place. I can’t even tell you how many times I get take out and get home to have food I ordered and paid for missing!! SOMEONE REPLACE THIS MANAGEMENT AT THIS SPRINGBORO LOCATION ALREADY
My frito burrito has no Fritos. We are not driving all the way back up there.
i just left your taco bell 030166 ordered a chicken quesadilla to go. it was burned so i gave it back to the counter person. was told they would make me another. what i got home with was two slices from the one i handed in & two slices of a new one. that is not right. you will lose me as a customer. the order number is 142954 also said my number is 154
My order was wrong and the people in charge didn't care or fix it I was only white person there and had to wait till they served all black customers first and it is not the first time will not ever come back
Went in to get food for me amd my family and I order k10 7.99 with 3 piece chicken with 2 sides and a biscuit and a drink. When i order I always check my food because it is always wrong or missing something. I open the box of chicken and found 3- 2inch size of chicke legs 2 sides mash potatoes and mac and cheese no biscuit. Asked the girl that took my order it soupose to be a thigh and she said no look at the picture i said excuse me you look. She went to talk to the manager and Edwardo didnt say nothing to me so I said I want my Money and toss the money at me and grab the food and left not saying nothing. Very ruxr customer service.
I went through the Taco Bell drive-thru near my home tonight, and for the 5th time in the last 18 months, they got my order wrong. I gave everyone else their food, but I took mine and went back to the location to get the item they left out of my bag. When I arrived I explained the problem, and noted that now my food would be cold because of their error. The supervisor offered an order of cinnamon twists or a drink as an apology. I accepted. When the employee brought the food, they did not replace my cold food. I insisted it be replaced. When I finally got home with the food, I gave my daughter her food and the "twists", then went to eat my food. My daughter handed me back the bag of "twists", because it was not twists, it was tacitos and cheese sauce. My daughter is a vegetarian. There is no way I would have accepted an offer of tacitos. I understand that being the branch located next to the freeway makes it a busy location, but this is ridiculous! I've even been told by others who used to work there, that there is a "game" the staff is known to play where they intentionally screw-up the drive-thru orders, expecting that often the customers will be long gone before the "mistake" is discovered, therefore they won't bother to come back to get it fixed. I didn't use to believe this claim, but as this has happened so many times to me alone, I can't help but believe it! This is FAR from acceptable! Taco Bell used to be my favorite. Not anymore! Plus, now I can't even give you a transaction number, as the supervisor took my receipt and never returned it to me.
While enjoying a meal before going to work, employees at the Plainfield Taco Bell were having a loud, heated argument in the back, behind the counter. Customers and other employees were watching the incident very uncomfortably. Some customers left without placing their order. It was very unprofessional.
a few weeks ago I visited the taco bell #032307 I orderd the $5 meal and specified no whip cream on the gordia crunch.i opened it and it had some white cream on it.the cashier adreaun k took it to the acting manager who responded in a very harsh and rude way that it wasn't sour cream.i politely stated that Id prefer no cream of any type no ranch etc.she rolled hers eyes and mumbled something under her breath.i didn't say anything I just got my food and ate.if these workers don't like what they do then waste management is hiring
I went thru drive thru taco bell in Newport,arkansas hwy 67 on 301 I place a order I wanted 4 burritos I drove up to window this chubby black lady was very rude towards me I gave her the money she handed or should I say shoved at me I look in bag only 2 burritos she slam the window shut and I trying get her to open window well she did and I said I order 4 burritos she said screen shows 2 and slam window again I still sit there she opens window and goes screem whats ur problem and I said can I please get 2 more burritos please she screem loud at me u order 2 u got 2 that's all u can get real loud and rude I had no choice to pull away cause cars was behind me I couldn't go in cause I have breast cancer stage 4 very sick it made me scared to go back to any taco bell if that's how I was gonna get treated I'm 57 year old woman dying with cancer that was just uncalled for made me start shaking to where I couldn't even drive . I call a lawyer he said if the complaint department couldn't do something he would . that was just down right wrong . I eat taco bell for years . I thought I was gonna have go to hospital over this matter. thank you for your time hope this wont happen to another person they have a heartattach thank you again.
10-25-2017 2;15 pm
Bad attitude from managers every time we go there they messed up our order rude and disrespectful when asked to fix the order and half the time the food is cold when we eat it there u can call me at 317 419 4634 this at the Taco Bell on West Washington Street & Lynhurst in Indianapolis Indiana 46241 i am to the point i am going to stop eating there all together and tell my friends and family not to eat there anymore.
Went in to the taco bell location at Perkins Rd and Essen Ln during shift change. I ordered the crispy chicken quesadilla 5 dollar box. I waited 17 minutes for my meal while they made meals for all of the people that were getting off of their shift and ordered at least 4 minutes after I had, they all (5) got their meals before I did. I asked the manager about my meal and he told me that they were making it now 17 minutes later? WTF? I ask for a corporate number and was told they don't have one. Will never go here again! People that I know that usdd to go here feel the same way. Quality and customer service is non existent here.
this makes 3 times in the last month I have gone to taco bell in Wilmington, ohio, 45177 to get something to eat and the first time we got there at 10:30 a.m. and were met outside by an employee who said no manager had shown up and they were still closed and couldn't get in. the second time we went had to wait for over ten minutes just to get waited on as the first guy couldn't figure out how to work the register so he walked off and we stood there until a girl walked up and asked if we had been waited on and we said no and she said well someone would be there in a minute and walked off. third time placed my order and while waiting told guy at the register that pop was all over the floor and he said yeah he knew and did nothing. people behind me placed a big order and received their order and another person placed an order and they all received their orders and I asked if they had forgotten my order and the guy said no but I still had no order so then the manager came up and checked the screen and said here is his order you forgot his order but she had the order wrong too. so I told them to give me my money back and I would NOT be back. you need a new manager and some employees who actually care about their work.
My family and myself frequent this location maybe once a week (not any longer) so on our visit there on 10/06/2017 we went inside and order our food when it was ready we got it and went home which is in Gaston. Well once home we found out our order was completely wrong so my wife immediately calls the store and talks to a manager that manager apologizes and offers to remake our order however I’m all the way in Gaston and I’m not making another trip to red bank so the manager states that she will put my wife’s name down so next time she came in that the store would make the order correct.
So my wife and kids went to the taco bell in red bank on 10/19/2017 as they were running some other errands in the area to get our corrected order that was promised to us. Unfortunately it could not have been the same manager as my wife spoke to on 10/06/2017 because the managers first reaction was like she is lying and then tells my wife that she does not see her name so my wife told her to call the other manager which this manager say she is going to and comes back to the front of the store and said yes I spoke to her do you want your order my wife replies yes. So my wife and kids now have been waiting almost 1hr my daughter goes up to the counter and ask how much longer they tell her 10 mins. Still waiting over that 10 mins so my wife ask how much longer for my order the manager then states oh I got him making them now. The lady already lied to my daughter talking about 10 mins so my wife says something about contacting the corporate office on the staff to the manager which her name is latoya I would like actions taken against her and the staff on the evening of 10/19/2017 approximately 6:00 - 730pm
then they called the local sheriff's department because they wanted my family to leave never had an experience like this before an we were regular costumers but not any longer.
The food was great but the cleanliness was bad. We sat in three different sticky covered chairs. The table you couldn't touch it was so dirty. I started looking around and the entire place needs cleaned. Top to bottom. They need to soap the rags and clean and rinse the furniture better. My code on the receipt is 8630-3127-1084-3012 It was in Hamilton, OH
When you eat out you shouldn't have to worry about going home and washing your clothes.
On Thursday Oct 12.2017 i was heading out of town i was to far to go back. i ordered 3 mexican pizza combos they were soggy some didn't have very much in was not happy 2 burrito supremes 1 had no sour cream.i ordered the varietytaco pack half nacho cheese doritos locos tacos they was all origanal crunchy tacos. i had to except the order counldnt go back i love Taco Bell but was not happy sorry to complain but it needs to get things in order
I bought a chicken burrito and ate about half. As I was swallowing, I thought I was swallowing a hard piece of chicken. I then could not breath. I ran to my GM at work and she gave my the Heimlich. I spat out a piece of plastic bag that was beginning t opening up i my throat. I then vomited. I am now waiting for corporate to call me back
Hello my family and I went to our local taco bell we love your food! Our order wasn't complete I ordered the Doito cheese tacos,two double decker supreme with two mtn baha freeze drinks and was missing a drink along with a meal. The worker had an attitude and want very helpful the wait was long so my husband decided we should leave because it didn't seem like our order was gonna be completed. Very disappointing especially since I've gone to taco bell a lot during my pregnancy.
I'm from Louisiana staying in kingfisher Oklahoma and the people here doesn't know how to make the right right stuff to put into a toco supreme plus we got food poison off the stuff we ate
The people that work in there are rude and really don't care I will be calling the health department on the one here
WHY no sacks or bags to carry your purchase home in. I purchased a Taco Salad which was put in box, also some other Tacos and Burritos THESE WERE IN A SMALL PAPER BAG, I wanted a sack, bag, or something large enough to carry all of it home in - the manager told me they had NOTHING. You used to have at least a plastic bag for me. NOT THIS TIME. Even a larger paper bag would have accommodated my purchases. THIS IS A BIG DEAL.
WHAT IF I HAD PURCHASED TWO TACO SALADS, Tacos ad Burritos - NO WAY could I have handled it all, including sodas. You need to provide a sack of some kind so that people can easily have take out orders, without having to juggle two or three items. I GUESS I WILL have to cease ordering your taco salads, or even quit buying your gift cards. I NEED A LARGER BAG FOR ALL MY PURCHASES - OR ELSE I WILL BE FORCED TO NO LONGER BUY YOUR TACOS - WHICH I DEARLY LOVE - BUT THERE IF LIFE AFTER TACO BELL!
I would appreciate a quick reply oh, b- just purchased another one of your gift cards, but this will be the last $25.00 I spend. GUESS I WILL HAVE TO START TAKING IN MY OWN BAG - TO FINISH OUT THIS GIFT CARD.
On September 17,2017, my husband and I ordered 1 Crunchwap Supreme and 1Beef XXL GSB, cashier Lourdes and order number 350928. When I opened my crunchwrap, there was very, very little meat. My husband took it back and there were four girls there and the manager. The one girl, with a star tattoo behind her ear kept arguing. A second crunchwrap was then given to my husband and he brought it home. Same thing. I decided to go down there to see what was going on. As I entered Taco Bell, three employees and the manager were there. I said what's going on here, I ordered a crunchwrap supreme and there is very little meat. The girl with the tattoo started arguing right away. I asked for the manager and she was one of the females standing there. I let the girls know I was going to video the conversation and the shortest one started walking an yelling, You can't record us, this is illegal and I'm going to call the cops. I said go ahead and call the cops. Needless to say, she did not call the cops. I then asked this person, if I could speak to the person in charge of this Taco Bell. With a smirk this short female said, it's his day off so you can't talk to him.
I proceeded to talk to the manager and let her know that she was the manager and could not let these girls tell her what to do. I told her, my husband is an Associate Warden at a prison and I am a teacher and there is no need for this. The manager kept apologizing for the girls and said she would make me another wrap. There was no need for this escalation with a customer. Very poor employees. 661-619-2171
Taco Bell 028578
I live very close to this Taco Bell and have numerous problems, this is just the latest. Ordered a 12 pack Cinnabon left and when we opened the bag we had 11 and they were hard and cold. They are suppose to open at 7:00 and on many occasions do not open until 7:15 or later. One week ago we ordered 12 pack Cinnabons and were told there wasn't any cooked and they were not cooking any just for us. Service there is pretty poor sometimes, they can be rude.
I love Taco Bell and I hate the fact that I can not eat there.
Please help to make this Taco Bell and better place that people want to go to.
one of the RGM's by the name of faith hunter is a very rude and disrespectful to a lot of the workers there at the taco bell on 104th in melody. we as workers don't know how to deal or approach her without having more problems from her. she had promoted an employee by the name of Stephanie to be an assistant manager to an RGM as well but has not even attempted to train her for the position and is very rude to her while at work. we as workers was told we could have a free drink cause were all working so one of the older lady's that we work with gave 3 girls one water cup each and faith hunter turned to that older lady and said that if she wanted to keep her job, that she had better not do it again. the older lady that we work with has a hard time walking fast so since how she wasn't walking fast enough for faith, faith grabs her by the apron and pulls her out of the way. we were told that we weren't allowed to work at the same store with our best friends, family members, or have any type of relation that we cant work with them well she has brought one female from florida and they work the same hours together and is bringing another friend or family member from there to , to work together as well. she has also been taking dry goods from the store when she leaves to go home, that's theft. so why do all the team members getting in trouble by her for little things when faith has been doing the most can somebody explain that one to me?
I recently was in a rush, went to establishment in Woodbridge, VA through drive through. No one in line in front or behind. Asked for assistance with menu needing on salads the one with least calories and carbs. I was told I would have to go in and look at the menu because she didn't know. Called manager and was told staff doesn't know menu and that information is for guest dinning in only. How sad. I left and went to Taco Bell and even though they had a line gave me information and suggested ways to lower carbs for healthy meal and offered me free water.
Went to taco bell springfield, TN at 10:43p on 7-23-2016 waited in line until 10:56 before even getting to the order area and then was told it would be 20 min. before I could order they were out of everything, I left and went back 1 hour later was in line again for 10min. before getting to the order area and was told they were closed. I commented that I thought you were open till 2am on weekends and the gentleman replied no we started closing at 12 midnight as of tonight. So when I got back to work I looked it up on the website and it says they are still open till 2am.
If your employees can't keep up with making and preparing your product or they run out something then maybe they need to be replaced with someone who can keep up or be given extra workers on the weekends when its busier and order extra stuff/and prepare extra so they don't run out. In the 2 times I was there on this night I watched them turn away 17 cars which is business you lose.
I walked in before 6:30 pm on Tuesday night June 28,2916. I had my daughter in law and three cranky kids that were very hungry after spending the day at a daycare. When we started giving the order the clerk asked another lady how long it will be. The lady said about fifteen minutes! For a fast food restaurant? Get real! Well, they lost the five of us plus a single guy. We left and we t to the hikes point restaurant. In and out no problem. Also a lot cleaner than the Jefferson town store. Someone needs to get production up and running or get a new manager.
The Lake Highlands area of NE Dallas is an upscale area. I would expect even fast food restaurants to have some of their best employees working there. The majority speak little to no English. Those who do speak English are insolent or disinterested at best. We check every order because there is a 90% chance something is wrong. When the food is returned, the employee stands and stares as if to say " what do you want me to do about it" Tonight we ordered a multitude of items. I'm going to try and attach a pic of my tostada.
It looks like someone vomited on it. I'm assuming hot liquid cheese, but who can say for sure...all of my friends refuse to eat at TB, citing the low grade ingredients. I've always liked Taco Bell, but I have to say, I think now I'm done. So tired of the crappy service, messed up orders. PLEASE send someone undercover to the store on Walnut Hill Lane DallasTX 75238.
The quality of the food has gone down in the past few months at our location. The kids working inside are more Interested in playing with each other. The shredded chicken mini quesa no longer has sauce unless you ask and then are charged .40 each. The chicken is in there and a half teaspoon of sauce on one end. This has happened more than a few times. Look at the crusty bean burrito. Tired of it. Washington Missouri location.
Went to Taco Bell # 023298 at 2403 Hiawassee Rd. in Orlando Fl. last night 5/8/16 at about 9:45 PM and waited over 30 minutes in the drive through lane. After 15 minutes I went to the front door to go inside and it was locked. Went back to my car and waited another 20 minutes to get my order. Finally was able to leave at 10:20 PM. Worst customer service EVER. My order number was 328321 and the cashier was Laetrice S. Will NOT be returning to Taco Bell anytime soon.
on 4/2/2016 I took my family to lunch at the Taco Bell at 54 Blanding Blvd. Jax. , Fl. and the Cashier Ms Davashia, B. took my order which came to $23.18 and I ask if I could have just a shot of sour cream and she said that nothing I ordered came with it so it would be an extra charge and I stated I only wanted a cap full and I was told it was not sold buy oz. I told her I would not do business with Taco Bell in the future if this was how they treat people and I was told WHATEVER. So I guess you can take your SPECIAL SOUR CREAM and keep it for the people that order that MEAL that it comes with.
Went in to the Taco Bell on Foothill Blvd in Rancho Cucamunga on Friday 2-12-16. I ordered my food then asked to use the bathroom. They unlocked it and it was disgusting splattered crap on the toilet in plan view. Got my food and started looking around filthy Windows, counters, floors everything. Parking lot trash all over. Take some pride and get a manager that cares. DISGUSTING.
I wasn't the one to go to Taco Bell for this incident, but I know someone who went today. I overheard this. They had to go inside to pay for their food due to drive thru not moving. When they got their credit card back, the cashier giving the card back dropped the card on the counter by accident, and a bunch of white powder fell out of the cashiers hand all over the card. It's unclear why this situation even occurred, but the person paying suspected it to be drugs (their guess was cocaine). The cashier merely gave a scornful look, as if that person did nothing wrong and was eavesdropped on. This incident occurred today (31 Jan 2016) at Altus, OK.
I used to eat here all the time. The quality of this food has been deplorable for the past many months, I have heard so many negative opinions about the service in general, and now this? I just ate here yesterday, the rice tasted disgusting like someone was smoking over my food as it was being made and no sauce. The food was awful, the burritos/wraps/etc. are not being fully filled, and service takes forever. Personnel seem to just not care. I refuse to eat here anymore until an investigation occurs, personnel are fired, and retrained.
Family requested Taco Bell for dinner last night. I went to the drive up and it did take awhile for someone to answer. I warned the young man that I had a large order and he said okay and I placed the order for $29.65. The freeze machine was still broken and has been for a few weeks now. I got my order and then pulled over in a parking lot to check the order and it was not correct. I went back through the line and also requested mild and hot sauce.
They were out of mild sauce. I was charged for my order but it was five items short. So I did get my items and hot sauce only. He also said they were short handed. In addition, the register needs a new ribbon or cartridge because it also has not worked correctly for a few weeks you cannot read it. I don't know if the owner or managers are not aware of these problems but I think you have some issues. I know that things go wrong and machines break but nothing is getting fixed at this place. I think that we will wait a long time before we get our dinner at Taco Bell, the kids love it but I did not like taking home a very cold dinner. This Taco Bell is located at 7100 W. 119th St., Overland Park, KS 66213.
My dad and I went to taco bell , but the door was locked. My dad pulled on it and the woman said go to the drive thru. When we went to the drive thru my dad asked why there wasn't a sign on the door or somewhere else that said go to the drive thru without getting out of the vehicle. Then we couldn't read menu board cause there was ice on it. The woman said she asked the manager and said and done nothing. Then my dad said well all it takes is paper and pen. Taco Bell 024204 2650 McIngvale Rd. Hernando, MS 38632.
I was wondering if only employees and managers are allowed to take free food home? I have seen a manager take bags and bags of food and not ring it up.....is this being offered to the public as well? Store in mcallen texas, on 10th street, manager gloria. She is also very vulgar and disrespectful to employees. Again i would like to know how we,the public, may receive free food too?
The service was ok. But I have a problem with Taco Bells prices and the way they post the menu. I ordered a potato wrap that I thought was going to have plenty of steak in it. But only got a real thin layer of steak with cold potatoes and bits of bacon. Hmm not worth 4.99. It was suppose to be the Steak/Potato Boss Wrap. That's a joke. I can get two combination burritos at Del Taco for 5.00 bucks and be totally content. Look at the picture, do u see Steak? Very little.
First I had to sit in line outside for 10 mins.because they were slow answering the speaker for all of us in line--3 vehicles drove off after waiting so long. Then when she answered the speaker, she asked me to wait 1 moment which turned out to be 5 mins. I would have drove off myself but my son loves to eat here. I finally ordered having to repeat the order twice which she finally got correct. Then another long wait---several mins again. It wouldn't be so bad if they had enough employees working--I only saw 3 young people working--very hectic in there. Then when I finally got my order, the man handed it to me and didn't verify the order. I drove home--opened the sack and I had someones order but had my correct receipt with it. I drove back down there and waited again.
Finally got to report the mistake and the girl acted strange-I repeated the order-she took the sack and my receipt. She asked a man to help me--He asked if I ordered something different ( 2 fiery tacos), I repeated my order and told him she took the food and receipt, he said ok and asked me to pull up front. I waited 10 more minutes. I finally went in to see what the problem was and the girl was blaming me to the man that I ordered those fiery tacos, and I told him to read my receipt--they corrected it and I finally got my order. We eat here a lot, and occasionally have to wait awhile, but this night crew needs help .We probably won't be back for awhile. Not to mention someone else didn't get their order because it had gone to me at the start. I am not a complainer but this was ridiculous and uncalled for.
Sunday, November 8, 2015, between 5:00pm and 5:45pm. 1022 W Shady Grove Rd, Irving Texas 75060. I was in line almost 45 minutes. There were 6 cars in front of me. It is getting to where it takes that long no matter what day or time it is. I don't know if they don't have enough employees or what, but it ridiculous at the amount of time it takes to get your order. When I finished placing my order, I was told to pay at the first window. When I got to that window, no one was there, or ever came there. When I got to the second window, it took a while just to pay, but the young man was very nice. I asked if they were short handed and he said yes. He apologized several times and offered me a free soda. The ONLY reason I continue to go there is this is the only fast food restaurant close to my home, but I could have driven to Beltline Rd and back in THAT amount of time!! Please check this out and it would be greatly appreciated if something could be done to speed up the process.
On Thursday October 1, I ordered from store # 002509 in South Charleston Wv. I had stopped going to this Taco Bell location in the past because of issues with food orders. However, I went against my better judgement and went through the drive thru. I have food allergies, tomatoes and avacodes make blisters in my mouth that require Silver Nitrate to be used (expensive and painful). My order number was 347614. I ordered a steak cantina burrito with. my order.. Also, a tostada with no tomatoes. I made it perfectly clear during my order that I have a food allergy and that my orders are always wrong at this location. 'please make sure that it is correct'! 'No problem', I was told. At the screen upon confirmation of my order, I explained that it had no tomatoes. Again, I was told it was taken care of. At the window, I said for the THIRD time that I have an allergy. Again, I was told it was taken care of.
Lo and behold, when I got back to my job I had a chicken cantina burrito AND it was loaded with Avocado, but I had bitten into it. So I checked the tostada and guess what? Tomatoes! I submitted my complaint online at thebell.com and no response! and that was after trying for 2 hours calling the store to speak to a manager. This is unacceptable. There are no excuses for food preparation to be wrong after confirming 3 times. I will not EVER use this location! There are no excuses on this matter, I also have photo evidence as well as witness'. The following day, I had to go to a provider to get Silver Nitrate and missed an hour of work. Thank God, I do not anaphylaxis allergies to these ingredients because this is borderline negligence.
I have a picture of my food. It's absolutely horrible. For example my nacho chips its just chips with like sprinkles of nothing. It taste like they made it and let it sit out for hours and re headed it. Definitely not satisfied what so ever with my order and I had a family member give me a ride. So I'm not about to go back. Plus the person at the drive through window was so rude. She was laughing over the speaker and pretty much through my food at me. I just spent over 20 dollars there. I am not very happy right now!
I waited for over forty-five minutes for an order. I could not get any response. It was crowded but that is not acceptable. If I had not paid I would have walked out. When I finally got my order which was over ten dollars I had two tacos with broken shells. Had to eat them with a fork which none was available. Mexican pizza was not barely cooked and others was cold not even cheese melted. I usually visit Taco Bell at least three times a week but I think that will change and go to another place instead. This is the worst customer service I have ever experienced!
Have feedback for Taco Bell?
Thanks for your feedback!
Sorry. Please try again later!