Taco Bell Complaints Continued... (Page 8)490+ reviews added so far. Upset? Call Taco Bell corporate: 1-800-TACO BELL
This restaurant is so dirty and is in serious need of a good cleaning.
The floors, walls, tables, chairs and high chairs are not fit for people
To use. I will not bring my family into this establishment until its been
The condiment station smells.
The bathrooms are so bad that my 3 yr old even refused to enter.
But the worst part was the indoor play area which my kids love- it is so gross and smells like
Vomit and feces. Disgusting.
Please clean up your act Taco Bell.
I have been visiting tacobell on a daily basis sometimes multiple times a day , recently i ordered a 5 layer burrito , this burrito was flat nasty , i came in the morning , it was perfectly clear they used ingredients from the previos day , the cheese was cold and chunky tasted spoiled, the meat was dripping with greese , the sour cream actualy tasted sour, i also requested it grilled which they failed to do .
I called them to inform them of possible food contamination which they did not take seriose and denied anything was wrong with my order. They knew it was me before preparing my burrito which leads me to believe it was intentionally improperly made . Since this incident i have tried to give them another chance but every time since then , my food has been very unsatisfactory . However i am not the only one to state this , it is starting to get a reputation around town for undesirable food.
I don't understand the point of having happy hour drinks, when the machines are never working. Why advertise something that costumers can't buy? I've been to a few locations and their frozen drinks machines aren't working. For a week straight one location machine was down, isn't there a way they can get it fixed?
3130 lee hwy, bristol, va We asked for chalupa steak and chicken and paid extra for Baja. We order 4 and got 5 steak. Lousy tasting. Old sour cream, wilted lettuce, greasy chalupa I got this home and no one could eat it $17.00 waste of money. We will not be eating at Taco Bell For some time. Last time ordered 2 soft tacos meat and cheese only They came with lettuce and tomato The time before we went my daughters chips tasted Like detergent had been spilled.
I was at you're south elgin on Randall and I I'm bilingual. And the female manager and one female employee was so concerned about gossiping of a male employee the only one who seemed to be working caused them to be so consumed with there conversation that my order wasn't taken right away and while the manger step back to prepare my food she touched money than made my food without gloves I asked her to please remake my food with gloves on. She rolled her eyes said they ran out of gloves her size I than ask for someone else to remodeling my order with gloves she slammed Ddown my food tray. Causeing my food to fly all over tray and me shesaid either I take this food or I can go some where else she wasn't going to remake she used profanity about me in Spanish to other female employees calling me the b word now my children who are bilingual heard this also plus my 87 year old mother I refused food she refused to give me my money back. So we left without food and 26.45 gone.I cannot believe she is management. I am not going to let this go. I expect a full refund by mail her fired or I will never eat at taco bell agaim I spend at least 160 a week on take out and almost always eat taco bell twice a week solve this now or I will make sure my large faimly and friends will boycott taco bell
For the last month or so, every single time I've ordered a bean burrito with extra onions, I have had my order messed up. Either I get a burrito with no onions, a burrito with sour cream, or a burrito with no cheese. Never have I gotten a burrito with extra onions like I order. This has happened about 7 times. The location of the Taco Bell this had happened in is 4th street, Leavenworth, Kansas. If something could be done about this, I would greatly appreciate it. I'm getting really tired of wasting my money and not getting what I ordered and paid for.
I like taco bell a lot, so don't think I am displeased with every taco bell restaurant. but the one at market place mall in champaign, IL 61821 has the WORST service ever. on multiple accounts I have waited in line for ten minutes (due to their slow service) only to get to the register and have them tell me that their credit card machine is down. I understand things break but when there's a long line of people waiting to get food, the least you can do is post a sign that says the credit card machine is down. I work at the mall and I'm not find of spending half my break waiting in line only to get turned down because the credit card machine isn't working. not only that, but multiple times They have been open for an hour to an hour and a half and I will try to perfect something and their grill still isn't ready. one time all I asked for was a large drink and the lady said she couldn't do it cause yet were out of large cups...you have been open for an hour!! how are you out of large cups?? and regardless of how long they have been open, I feel like they should be ready to go when they open, just like any other food service. I enjoy taco bells food and usually enjoy their service but this branch is the WORST and I highly suggest something is done to improve it.
I am a regular at koramangala outlet. This time I was closer to Bannerghatta road hence dropped in at gopalan mall - Taco Bell along with my family.The behaviour of the guys who serve us is just next to horrible.Very rude and arrogant. I ordered quite a lot for my family and myself which was just so bad that all of us fell sick getting back home.
Food was tasteless. I tried to tell the attendee there but to no avail. Forget compensating or giving fresh made stuff they went on defensive and did not even accept they could be on the wrong end too. Totally disappointed with the service and the food.
If I'm not well compensated for the loss of health and time and money I spent on this place I would never ever return to TACO BELL and would see to it that my friends and family too don't visit any outlets.
Every time I go to taco bell my order is always wrong even after repeating myself multiple times and my second complaint would be that the people that are working there can't seem to even make the food correct. When asking for a burrito the ingredients are placed in random parts of the burrito instead of being placed evenly in the burrito or if you ask for certain things to be left out of your order they still leave it in.
I'm taking my complaint straight to the FTC for gross intentional false advertising. Got sucked into buying one of these from the world series commercials and what a major disappointment. The amount of food in the commercial was at least four times what they actually give you. In fact, it's no more than the standard Beef Chalupa Supreme which is a fraction of the cost. Got lots of pictures to show the incredible discrepancy from what they show you in theÂ commercials.
The Taco Bell located on Beebe Caps Highway in Searcy, AR has consistently bad food! This is the third time in a year (and believe me we spaced it out to give the business the benefit of the doubt, that we have all gotten sick after eating at Taco Bell.
This time my husband has been very sick with nausea and debilitating diarrhea and I was considering taking him to the hospital but he says he thinks he's getting better. Still, he looks terrible! The rest of the people in our household (my son and daughter in law) have experienced the cramping diarrhea but are not as bad as my husband.
I think Taco Bell at this location should be investigated by the Health Department. In fact, that is my next task.
I ordered 5 crispy Potato Taco and 4 Bean Burrito in Lafayette, La at 1224 N.E. Evangeline Trwy 70501and was not pleased with the food I received. First we waited for 5 min or more . We also noticed in order to make sure they are not having customers wait too long under the window for not having the food ready, we are asked to move forward pass the window.
With the Potato taco, I counted 4 potatoes in one and lack of sauce in all. With the bean burrito, the beans were cold and the burrito looked very old as if it had been sitting for a while. I would like to say this has been the first time being unhappy with this particular, but it is not. Sadly enough, it is the only one in the area where we are located.
I went to Tacobell/ Pizza hut express on 18 e 14 street new york, ny ,10003. I ordered a cheesy gordita crunch, large drink and nacho supreme. I ate about two thirds of the gordita before I realized there was mold on it!I went back to the store and demanded to speak to a manager. The managers name was Tukur. I showed him the food and he apologized for it. He threw the food away and offered to exchange it or refund my money. I said I wanted a refund. He gave me my money just for the gordita and nachos. He wouldnât give me back my money for my drink. You would think he would be gracious enough to return all my money after I found mold on my food.
On Oct 1st my daughter an employee of a Taco Bell told me they were maggots in her store. On Oct 2nd we stoped by and the employees were talking about the incident. During the conversation one of the employees on duty said, omg theres another on, and pointed at it, I looked over at the swinging door seperating the lobby from the back kitchen and sure enough there was a maggot. A male employee grabbed some cleaning solution and a towel and cleaned it up. I left the store and contacted the Health Department. I also contacted Taco Bell corporation. I not only spoke to a represenative, I also emailed him at his request. When it was discovered I was infact an employees parent the incident was swept under the carpet so to say. They weremore concerned that I an employees relative reported it, then the incident itself.
By the way. later that week a customer brought back a Cantina bowl with a dead cricket head in it. Theres also various other things going on in that store that the higher management doesn't seem to concerned with. If you have cameras, you might want to check them out, managers clocking themselves in when no ones even in the store yet. You can also check the alarm company, I'm sure they keep a record when the stores entered. Not scheduling enough employees to deal with rushes, leaving the store and telling the staff, by the way you will run out of beef. Your team members are only as good as its management team.
I work over nights (9pm-5:30am) my lunch falls at 2am every night. This means I only get to eat Taco Bell on Fridays &saturday when they are open until 3am. Also I only get 30 minute lunches, usually takes me 5 mins there 5mins order 5 mins back. Today 11/4/12 was the end of day light savings so time went from 1:59am back to 1:00am, so my lunch was "postponed" until the actual 2:00am. Taco Bell #028279 apparently didn't do the same ( work until the REAL 3:00am) instead they closed at 2:00am. Not only that when I pull to the window the gentleman opened it and was very rude about the ordeal telling me its really like 3:000am for people who work over night (I work overnight) I know it may seem like 3:00 am but I had to work an extra hour and had to wait an extra hour for lunch!
Had he just been polite and said maybe that its policy for Taco Bell to do this during time change (but in spring do they stay open an hour late?) but he didn't instead be made me feel like the dumb one in the situation instead of using good customer service and explaining that maybe Taco Bell can't pay an extra hour for their employees or whatever reason the company has for not following time change like the rest of the world. In the end I effectively used the same 15 minutes I usually do to make a trip to Taco Bell but got no food, & by then had no time to go else where, so now stuck at work hungry with another 4 hours left in my shift & since I had no food for the last 15 minutes of my lunch break I used that time to fill out this survey.
I usually receive great service from this store besides employees having shirts untucked and piercings in their face, fake nails and find it ok to carry on their conversation about their lives and joke while I'm at the window, usually food is good and service is fast. This experience may change my usuall Friday & Saturday lunch at Taco Bell ( which I have done for the last 13 months) also my fellow co-workers had the same experience that had lunch at 2:00am and tried Taco Bell. Disappointed!
After waiting more than five minutes to have my order taken, I then sat in the drive thru for 22 minutes waiting for a simple taco and xxl steak nachos. 22 minutes. Seriously? Then I ask what's going on, he tells me that he is short staffed and I just need to "chill out, and calm down". There wad only one car in front of me when I got there. This is the worst taco bell location I have ever been to and I have been all over the country. I have never had a positive experience at this location! Then to top it all off my food was not even remotely hot or fresh. This is ridiculous, after serving people all day myself all I wanted was a hot meal! Worst $8 bucks I've ever spent.
I have recently made a stop by Taco Bell in Odessa, Tx on West County RD. The inside was filthy, none of the tables were clean. The service was horrible. After receiving our food, we noticed that our food was not fully cooked. I asked to speak to a manager and the manager on duty that night, walked out of the entrance walked back in and said, " You're talking to her." The young lady was very disrespectful. I'm sure if I had eaten that food I would have gotten food poisoning. I will never eat at this location again. I am writing this complaint because of the service that was provided was aweful. I have and will keep reporting this location to the health department until something is done about this. As long as this service keeps taking place, I do not see this location being opened very much longer. Every fast food restaurant has it flaws, however what took place was very out of line. I will do what it takes to share my voice.
Ordered food through the drive thru in Abbeville, LA.. Ordered Black Bean Burrito for myself and Chicken Soft Taco 86 Lettuce for my daughter. Get the receipt with my change and notice they charged me for two chicken soft tacos.. That's ok.. Figured someone would eat it. Get my bag, see three items. Leave. I noticed none were wrapped like the last time I ordered my black bean burrito. Checked all three, all three were beef soft tacos, no lettuce. We were on our way home, we live thirty minutes from the closest taco bell. We weren't turning around. Being a vegetarian, I couldnt consume any of that mistake. I work at a restaurant as well and know the responsibility of getting out correct food! Do your job right, please. I don't like giving my money and getting something I Do not want in returns.
I used to love taco bell but the past 6 or 7 times ive went there ive had to double check my order with personnel 3times for one order. I am sadto say I was treated poorly and talked to like I was dumb. All my orders have been cold and they refuse to fix my order cause I submitted it over the intercom. This is the coeur dalene Idaho appleway taco bell I hope this gets taken care of soon and I can stop feeling like I'm stupid eating at my favorite place and feel like I'm not wasting my money.
I have been a eating at the Kipling and believe for 2 years now. I will not step foot in that business again! Two of your employees are disgusting they talk inappropriately in front of patrons have abnormal color hair and can't seem to do there job i asked and payed for a kids meal my son got a spicy burrito when i asked for them to make it right the employee "Kat" (has purple Mohawk) told me maybe i should know how to order food for my child a?nd to pull the d out of my mouth and her "boyfriend" Cody (green Mohawk) gives me dirty looks and make snide comment?s about me and my family if nothing is done about these two I will take this to the City I'm sick and ti I'm sick and tired of the way your employees treat their customers I've talked to the manager about this over the phone and in person but I guess that's what you ge when you don't care what your employees do or what they look lik to me that just shows you don't care about your busines employees should have norma employees should have normal haircuts norma normal colors and you have respec for thei for their patrons
I am writing to comment or complain about the dismissal of the manager of Taco Bell on Lincoln Way East in Mishawaka, IN. I am speaking not fust for myself, but a group who meet there every Tuesday. We have become familiar with the staff and have seen a few employees come and go. We are strenously objecting to the firing of the manager, George. He is the best manager we have seen there and does an excellent job, working right along with employees with whatever has to be done. He has won awards for this location and even won a vacation to California from your company. Why you would even consider dismissing someone who is committed to doing the best job possible and deals with the customers and his employees the way he does is a mystery to us. Please reconsider this action so we can feel good about going there on a regular basis. I hope you will seriously reconsider this decision to terminate him. Thank you for taking action to this complaint.
I ordered 2 Doritos tacos from # 028965 in Kingston PA @ 1:31am. When I arrived home to eat, I opened the first one a d it was badly broken without the cardboard sleeve around it but I just dealt with it. Then I got to the second one and it was like a wrapper full of taco salad, again no sleeve. I went back with my pseudo salad and stopped at the drive thru speaker to announce I had an issue with my order then pulled up. After the car in front pulled out and I pulled up, 2 workers were at the window somehow already aware my tacos were pulverized and handed me a bag with 3 more of the same tacos claiming they forgot to use the cardboard which caused the tacos to spontaneously disintegrate. I questioned the theory but was reassured by the other employee named Fred that this is indeed what caused the issue. However I don't believe that this taco shell magically explodes in the absence of a sleeve but instead think the staff may have been upset to receive an order a half hour before closing and took it out on the poor Doritos.
To this I say, I don't enjoy waking up early in the morning so I've found a way to make a living working 3 pm till 11 pm. My point being, if you hate your Job don't take it out on others. Just find something more suited for your lifestyle and temperament.
The two burrito supremes I ordered, the shells were HARD. And the meat in theXXL nachos steak was mushy and some of it had alot of fat like stuff in it. I get the steak taco salad all the time. But the steak in the XXl nachos was nothing like the steak I get in the taco salad. I was very dissapointed !!!
This is not the first time I have had problems with the Taco Bell in Newaygo, Michigan but I have had enough after yesterday. I purchased and paid for 6 hard taco supremes and 6 soft taco supremes and what I received was 6 regular hard tacos and 6 regular soft tacos. I live 25 miles away from Newaygo and by the time I got home and everyone started eating I realized they were not what I ordered. Like I said this is not the first time this has happened and I nor my family will no longer be using KFC/Taco Bell in Newaygo, Michigan any longer. This is store number E331002. My ticket number was 4347. Date was October 16, 2012. Casheir was Rebecka but she was not the one who gathered my order. Rebecka was kind and very good customer service.
Went to taco bell004583, montgomery ,Al.
5/3/2013. .. Order# 109169 & 109170...ordered 2 bean burritos with xtra cheese no onion..& mex pizza..got 2 bean burritos hardley any chees but got charged for 2 xtra cheese...also ordered burrito supreme w xtra onions , no cheese,no sour cream no tomato... Did not get onions... Had to ask for onions....would have gone back but was traveling and on I 85 before noticed...i do not live there... Live in beach city Tx
If they ask you what you want and do what they want it does not do any good asking what we want
Went to taco bells on 1/22/2013 at 8:30 pm. Came home and noticed a roach in my box. I call to tell the Manger want I discovered and she replied that they don't have roaches. I told her can I send her a picture from my phone. Said no. Then another lady came to the phone what did I order.
I replied that I would like your manger's number. The she hung the phone up. Roaches and bad customer services. I wasn't going to make a scene about. Until she hung up the phone.
6215 Zebulon Rd
Macon GA 31210
Every time my boyfriend and I go to the Taco Bell on W Kennedy Blvd in Tampa Fl - store #G135063, we ALWAYS have something wrong with our order. They do not care whatsoever about customer service. On this particular occassion, Not only was my crunchwrap supreme burnt and had lettuce in it after asking for it to be held, but they gave us a Pepsi instead of a Mountain Dew. When my boyfriend realized the drink was wrong after pulling away, he pulled up to the front door to get it switched out. The employee who was sitting on top of the counter would not let him in, claiming that "they were closed". He then banged on the door and shouted for someone to fix their mistake and someone else had to come out from the back to open the door and switch out the drink...all while the other guy sat on his butt. It floors me that this store and the employees are allowed to continue operating in this manner without corporate interference. Talk about giving Taco Bell a bad name, this store is so unprofessional and I will never be dining here again. The lack of care and courtesy gets me so angry and irritated, that it is not worth it anymore. Looks like I'll be going elsewhere, because I also refuse to drive further for another Taco Bell that MIGHT get my order right.
I placed an order at Taco Bell in Olive Branch, MS about a month ago. My order was correct on the screen, I paid, and drove away. When I got home, my bag was missing an item. ( chicken quesadilla) I called the store and spoke with a manager who gave me her name and said next time I come in to mention her name and they would replace my missing item. Tonight, I went to get my order and the cashier says it has to be within seven days. I tell her the manager on the phone never mentioned that. She says she asked her manager and he's sticking to the seven day rule. So, not only did I not get my order, I also don't get a refund. What happen to good customer service? I will not be eating at Another Taco Bell again.
First, I want to start off by saying that the first impression of this Taco Bell was horrible. There were two people ahead of us in line. One person waiting at the window and the other placing their order. The person taking orders was talking so loud that we could hear them and repeatedly corrected the customer after taking their order. After that customer finally pulled ahead three minutes later, it took the Taco Bell associate over twos uses to even acknowledge that we were at the window to place our order. We ordered, going by the assumption that the grillers were still a dollar because it was before the cut off point that we arrived at the window, but the associate didn't take our order until after the cut off point. Needless to say, another disappointment when we got to the window almost ten minutes after placing our order to ask why our bill was so high. We decided not to get our order after the cashier basically told us, the customer, that we were wrong! After we cancelled our order, she tells back to the cook, "don't cook the grillers!" After waiting for that long in line, they hasn't even started preparing our food? Needless to say, the locals won't be congrats back and will continue to spread it around that customer service is horrible at this establishment. We won't be returning any time soon, and neither will our friends or neighbors. I would rather take my money elsewhere.
I went to Taco Bell tonight, tried to order a smothered Burrito. They said they were out of beans. I asked her what they were going to substitute, says
said nothing was going to be substituted, I asked her what about adding some more rice she said that would be extra. That is poor business. It is bad enough their service is slow. I wished you could check on this.
I have never complained about service before. However, my order was wrong and I have been craving Taco Bell all day. They put one piece of chicken on my nacho bell grande when I ordered chicken on it. I was charges 99 cents, but received one piece. The soda was flat and the food was cold. I am very unhappy with the Springfield, Missouri Taco Bell lpcated on West Sunshine Street.
The Metropolis, Illinois Taco Bell has serious issues in cleanliness. There is food all over the place (everywhere on the floor behind the counter), in plain view of customers. (This location was not busy and the staff had plenty of time to clean up between customers). The manager apologized for a customer complaining about the service and food, but didn't do anything about helping calm the other customer down or fixing the problem. Instead she went outside to smoke a cigarette. The staff are unprofessional and look like they haven't cleaned themselves either. The service is horrible. My family and I were there this evening and while we were there 4 other different customers brought back their food due to getting the wrong things. The staff do not pay attention to the orders. Too busy clowning around. While we were attempting to eat what we were given, the entire staff all went outside to smoke a cigarette leaving only one employee in the building. I can understand if the place were busy and unable to keep up with the demand, but that was not the case. This location use to be a really good Taco Bell. Since the first of 2013 it has gone completely downhill. I suggest that better managers are hired or trained properly. Also to hire someone who is presentable to the customers with proper training in customer service. The girl we had tonight should not be allowed to wait on customers. I am highly disappointed with the service and staff. This is not the first time at this location we have had or experienced this, but tonight was the worse. I recommend a surprise visit from corporate. This location needs help or shut down.
Highly Dissatisfied Customer
On oct 22nd in the afternoon my family went to taco bell on hegenberger in oakland ca we ordered two mexican pizza combos a nacho bellgrande and a kids meal with an extra taco it came to 23.00 and when we got home my husband said his pizza tasted funny,like it was stale. I in turn tried mine and it tasted like stale chips. It was gross so we shared the nacho bellegrande and the chips were old and didnt taste fresh at all. I ended up with diarrhea and an upset stomach which upset me. My husband threw up and didnt feel well after consuming this food. On top of that I didnt get a receipt with my order I am upset because ive been a customer of taco bells for years and this location always has an issue with freshness and accuracy of getting orders right. I want to be compensated in some way I am reporting this location to the health dept. Of oakland and filing a complaint with the BBB.
i ordered empanada from your menu. the picture looks like a pie!!! i was so disappointed when i received it!!! where is the pie like desert????!!! unbelievable!!! the shape doesnt look like the picture the outside deep fried crust is not as the picture!! i did not want something deep fried in oil oil oil!!
thanks alot waste of my money !!! cause i threw it away!! another person was w me and they ordered a double decker taco supreme and it came wiithout sour cream and no tomatoes !! which is not a supreme!! all this after waiting a half hour in your line !!!! what the heck is going on with you guys ?? u need to re train your employees???
or just supervise a little closer? whatever your problem is i hope you fix it by the next time i'm brave enough to go to your establishment!! thank you so much for the poopy experience!!!
My son wife and I walked into taco bell, we were standing in front of the register and the cashier was at a table talking to her some customers(friends). Even after she saw us she made no attempt to speak. I asked her if she was the cashier and I got a mean look for interupting her conversation.
After we ordered we sat down, after waiting ten minutes my wife got up to go wait on the food, and when the cook realized that she was looking at him goofing around he looked at her then "started" our order.
The first time our order was completely wrong. Didnt even give us the right burrito. This last time i had ask for and paid for extra sauce and got home to find there wasnt even any sauce on either of my quesadilla. Im frustrated to ask for stuff and pay for it and have them not even care
Me and my boyfriend went to Taco Bell on six forks and Strickland in Raleigh and got there at 10:50 sat at the drive thru for 5 minutes then procceeded to the window because no one was talking back to us and tapped on the glass (it was now 10:58) and we asked if they were open (knowing they didn't close until 11:00) the delivery guy rudly said no while the employees were hiding behind the wall laughing. I replied seriously and he said seriously leave. It was very disrespectful and don't ever plan on going back and spreading the word about my experience.
A disappointed customer
I went to Tace Bell tonight on heckle Blvd. in rock hill sc. i was in line for 25 mins. i asked the person at the window did'nt they they have a time limit to serve the customer's and she replied no not when I'am the only one in the kitchen. I'm in management and she was wrong to tell a customer that, howevre they are the worst every time i go to this fast resturant. they act like time to a customer doesn't matter. thank you
I ordered and paid for a cool ranch taco and when I got home, the item ordered was a regular crunchy taco. They were having some issues with the drive thru machine and I was the last person they were able to get my order. I understand things can happen and I waited patiently for my food and the girl at the window was very nice. But having to come home and find a messed up order disappointed me. I paid for something I didn't even want&i would brought it back to get my right order but 20min drive back was not going to be worth it.
I ordered Taco Bell To-Go this afternoon, around 3pm. I was home by 3:10 and immediately sat down to eat. My food is still hot, but both of my tacos and my quesadilla are extremely soggy; even the paper is soggy, and has melted to the food, making opening the wrapper impossible without picking off each shred of the wrapper. I am absolutely disgusted with this; I adore Taco Bell, but this is gross. This food has quite obviously sat on a warmer all afternoon.
I also wasn't offered taco sauce, and didn't realize it until I got home! So heartbroken... it's like a naked taco.
I have a complaint regarding a specific Taco Bell location. (This is a KFC Taco Bell) My family loves Taco Bell but we recently had a very poor experience that I just simply cannot overlook. 12 years ago my husband & I lived in Portland, IN (47371) and visited the same Taco Bell location frequently.
The restaurant has made zero updates since then. This wouldn't be such a big deal if things weren't falling apart...but it just isnt good.
I have a LIST of complaints so I can keep this as short as possible:
- Its winter here..TOO COLD inside.
- Tables are always dirty.
- Tables are starting to 'rust' along the edges in a 'mold like' fashion.
- My 6 yr old refused to eat over it :(
- Outdated & showing age & wear.
- My husband & 1 of my sons used the mens restroom. Urinal was "falling? & had been repaired with 'clear wrap' & duct tape, that would no longer 'adhere' to the dirty walls." The door handle on the outside of the door had been 'torn' off ? And never replaced or repaired. My other son was the first to visit the restroom & he only opened the door before he changed his mind all together :(
- According to our reciept it took 10 minutes for us to recieve our order, & they prepared our nachos first. :(soggy):
- My husband observed 1 employee eating the food while we waited on ours.
- Other employees acted in an obscene manner.
I could go on but I will just STRONGLY suggest that someone be sent to check in on this facility. I am not one that files complaints but the people of Portland & those passing through deserve a better experience without having to travel to another town.
Hello,I went to the Taco bell at 4105 E.8 mile rd.Warren mi 48091 I went thru drive thru late night bout 12:30am my brother in law and I.We ordered family pack 2 bean burrito extra extra red sauce,8 hard shell tacos,1 5 layer burrito,2 soft tacos,and steak quedela a chulpa beef combo with soft taco no lettuce with strawberry fruiteze.Got home did not have 2 soft tacos and my hard shells had hardly any meat meat in them..So,I called the store.some manager answered and I asked her name she didn't say..so,I started telling her what was messed up.she started getting rude with me.said what you want me to do one back I said I can't she said well I can't help.hung up.so I talked back told her that was rude of her and she started yellling things at me saying I don't know who I'm messing with..I said I will go over her head to complain.I dfont like being treated like this just she is having a bad day..,I have my receipt still.if u want to contact me my cell is2698049526!
Me and my Husband had went to taco bell yesterday in Mt. Pleasant Mich. and we had ordered a family pack of soft shell taco's, 2 chicken chilupas, 2 mexican pizza's, and 2 Nacho's. Our order was not what we had ordered.. Our taco's were only lettus, when we had ordered half with lettus, and half with tomato, Our mexican pizza we only got one of those and it was really sloppy looking, and instead of Chicken chilupas we had gotten to chicken spicey burritos. We had went through the drive thru and didn't get a recipet, so there for the manager could not help us. It's just sad that we spent so much money on what we wanted for them to mess our order up like that and not even fix it our refund us our money. I would so greatly appriciate it if you could just send us free coupons for the stuff that we had ordered.
Hi. I love taco bell but I am extremely disappointed with the last service I received. My cantina bowl was a little runny but I thought it was melted sour cream. Next day i had diarrhea ALL DAY. Worst experience I've ever had with taco bell. I'll be sure to let people know about my experience
On 1/5/13 my husband and daughter went to drive thru and placed an order of 2 Varity taco 12pk. of which they were suppose to be 12 soft tacoes no lettuce and 6 Doritoes tacoes no lettuce and 6 doritoes taco with lettuce and 1 burrito Supreme no lettuce and an apple empenanada Total of 29.46 and when my husband got home with the order and checked it the only thing really right was the burrito and the apple Empandada was right.
WE had 6 cold no lettuce tacoes and 18 cold tacos with lettuce I called the taco bell in troy,ohio wher we are about 5 mins . away from this Taco Bell when I called and talked to manage she said everthing was right by them and its on the screen this lady manager didn't even offer an exchange, I then ask her wher the mild sauce was and she said they were out and truck was coming tomorrow I am not sorry for me being very upset.
I have never been mistreated like this from any type of manager nor have I had to tell my very sick daughter with leukima canser I would take her lettuce off her tacos for it made her sick and our food was cold me or my husband and .daughter did not get to have a care free dinner from taco bell because we were spending our time cleaning up you mistake at Taco Bell and on top of that my daughter got sick so thank Taco Bell for a wonderful evening.
A few weeks ago I have them a $20 at the drive through window but they claimed I only gave a 10. Thinking ok, maybe I made a mistake, I accepted that but have been ultra careful since then with the bills I hand over.
Today the same thing happened. I am 100 percent certain I handed over a 20 but the attendent insisted it was only a 10. I drove off and will never go there again. I am ABSOLUTELY certain that it was a 20 that I handed over.
I went to taco bell on 11/10/12 @ 3:48 am address 32940 mi ave Wayne ,mi 48194. I spent $18.17 for my order not to be made correctly! I called and explained my problem and the sassy African American employee told me I was wrong and that some of it might be,made wrong but he knows he made it right and the hung up on me! AfterwArds I called back to try to get his name and he said your gonna have call back tomorrow were closed and hung up again! You don't treat customers like this when there is another restaurant across the street from you! I spent almost $20 and could have went to McDonalds and got slot more food for less just horrible. He should not be dealing with customers
About 90 percent of the time I go to this Taco Bell they mess up my order I know how to order it and what comes on it but it seems like they intentionally put the fiesta sauce on it just to tick me off. I will even tell the cashier to verbally tell them to not put it on there it doesn't come with it on there so they are just doing it for free!! This has happened well over ten times I'm a very frequent taco beller every time I call them or have it replaced and yet they still make me something not even on the menu if it was still on the menu it would make me ordering easier and cheaper!!
I live about 15 minutes out of town. I just went to taco bell for my kids dinner. I had ordered 2 chicken burritos for my daughter and of course I recieved 2 chicken tacos. She does not like the tacos and would not eat. This has happened to me before more than once. It is very incovienent for me to run all the way back to town just to replace $2.00 worth of food when gas is so high. I called and they say when you are in the next time we will replace them. That does not help when that was my daughters super. There had also been times that I came home and did not recieve all my food. When I order out to eat food it is because I didn't have time to cook and when this happens I have to cook anyway so what is the purpose of stopping in the first place. Instead of saying they will replace it the next time they need to waste the time and gas to bring it to me. At times I look in the bag but other times I am in such a hurry I don't think to look. I have a tight scedule where my time is limited because I have a mom at home with dementia and I have to pay a sitter while I am gone along with several appointments for my disabled child
I was recently at a corporate taco bell store 000015 on 1/23/13 at 3:01 and my order number was 582470. I have been to taco bell many times and was disappointed when I went in today and got home and I don't live far. However when I got him my food was already cold and I ordered a double decker and it tasted like dog food and was really soggy. It was so bad my three year old wouldn't even eat it. Hopefully my next experience is bad with the food quality, if I decide to ever try it again.
-i've noticed for some time now that the food that is being served at taco bell doesn't even come close to quality and quantity anymore (such as years ago)
-this evening i ordered 2 bean burritos and all i got were two deflated pitas with nothing but cheeze whiz in the middle, and hardly any meat at all, it was like eating pita and nothing else
-what i saw on the menu and what i received was not the same at all
-maybe being a loyal customer to taco bell i should have complained to someone at the restaurant, and it might have made a difference or not, but i don't believe it should come to that
-what i saw was embarassing and this is why i submit this complaint
-just consider me now a past taco bell customer
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