Walmart Complaints Continued... (Page 30)

Wallmart in all its wisdom has decided to discontinue the grey colored Dikies brand work pants. Now the only choice in color remaining is the dark navy and black two colors very similar to each other so really just one choice.

These are work pants and I use them for such for the past many years. As a painter, drywaller and plasterer my employees and I use light colored clothing so the dust doesn't stand out as well giving the impression we still look clean as the day wears on. The grey color works perfect for us. Also in the hot summer months when plastering outdoors the grey colored (or lighter colored clothing) keeps us cooler by attracting less heat.

Walmart advertises great selection but I'm not seeing it in this case. I was in the local Walmart the other day looking for an electric shaver, the selection about a dozen or more types.
If this is all about bottom line only then I and my employees have no choice but to shop at Mark's Work Warehouse.
I say my employees because due to the nature of our work I supply the with 4 pair of work pants per year x 12 employees.
I've been doing this for 10 years now and will need a new supplier as your dark colors just won't cut it.

My question is are you planning on bringing the grey pants back if so when and I will hold off looking for another suppier for one more month.

As a lawyer I was shocked when the temporary manager at the San Marcos Texas Walmart refused to let me return a Soundbar Sunday morning at about 9:30. In discussing this with her she was rude and called me "ham and Cheese" inferring that I'm fat. As I'm 6'4" an portly I was shocked. She refused to discuss anything with me and simplywalked away. The video of the conversation would show that there were no others in line and I was not rude to her. Simply put while this is. Stressful time this is no way to treat a customer. Calling a portly

Jewish person like me ham and cheese is not only disrespectful it amounts to more violations of your corporate policy as well as violates numerous state and federal discrimination laws that the associates at my firm will be looking into unless I get a simple apology from this manager. She was about 5''4 thin with spivey black hair and appeared to be Hispanic

The higher manager scolded at me saying they will not accept any coupons from me because they were fraud. My coupons are not fraud they are straight out of the newspaper. 2nd they saidsaid my price match does not match any of the sales because I am not suppose to get money back, but it states in your policy if the coupons if more then the sale product the rest can roll over to my whole transaction and I can recieve cash for any left over. It said unlimited coupons on your policy and they told me I cut and paste policy because they could not find that saying in the policy.

Your policy said that I dont have to bring my ad they said the policy never says that. I dont feel free when I go to shop at walmart, I feel like I am being watched by all the high managers and regular managers. Everytime I come to the cashier they have one manager watch my whole transaction and I feel wrongfully accused. I feel like a criminal when they treat me this way.

Yes I can go to a different store or walmart but this walmart at Porter Ranch is the closest one and more convinient one to me where I can go in and shop at 1 store verses many different stores. I have been shopping there for 6 months and always something different with me and beginning to take it personally I have put up with them for 6 months and now to the point where I feel threaghtened to even walk into walmart and that aint right. The cashiers are very kind to me and most managers.

They are always complaining why I go to the same cashier and its because that same cashier always treat me as a nice person and does not make me feel unwanted. I dont always go to this one cashier but when she is there I choose her rather than anyone that does not smile and welcomes the customer. I have witness on how bad the managers and high managers of this walmart treats me and one cashier quit I thinkn because of this, they dont only treat me bad but they did to that specific cashier and we were beinginning it was the jealous of not knowing how to coupon or our race. I am not doing anything wrong they claim they loose money because my coupons which is a lie because they are real coupons.

I moved into this area a few weeks ago and started using this Walmart store. I have been in the store about 7 times and spent serveral hundred dollars. At least 4 of the times the checkout times was extreamly long with something going wrong at the register and I spent as much as 35 minutes in the check out line. I went there tonight and ended up changing lanes 3 times because of delays in lines. I was in this one lane about 5 minutes and it got to the point that there was only 1 person in line ahead of me when the girl at the register turned off the light and motioned me to another line.

This was the final draw, I parked the cart over to the side and walked out leaving the food and other products in the cart.  I have managed a retail store for the last 28 years and I would have fired any employee that did that to a customer. My experience with this store is that it has very poor management. I have been in the sporting goods department and the carera department and waited for 15 minutes before someone came to help me. Many customers left with disgust and I should have too. There are many items not priced at all thruout the store, especially the power tools and that entire section.

You can never get anyone to help you and the staff are very rude. They never apoligize for delays in the line at all. I have said all that I am going to but I will never go in another Walmart store because of the last 2 weeks. I feel that giving them 2 weeks is more than enough.

Walmart 5400 Phillips Hwy, Jacksonville FL 32207

How dare you take people away from thier families on Thanksgiving. Especially when i know all you big wigs making 6 figures a year are off spending it with your familiee. This is a disgrace. Families have so little time together but to take moms and dads away on the holiday. I am totally disgusted with you all. I hope walmart crashes and you are all unemployed within a year. I know you pay your employees very little and treat them badly and you all make your big saleries off your little people who work in the stores. You are all trash every one of you. No family values practices at walmart that is for sure i was promised a trampoline for black friday i had a ticket a CSS or that was she was being called her name was michelle give the ticket.

To Whom it may concern at Walmart: to start I'd just like to let you know I have no complaint about walmart in fact I'm a very loyal customer and I love the low prices, I just wanted to say I purchased a cosco sway n play swing there in the process of moving so I couldnt return it after I lost my reciept and box during the move when i realized it didn't work. The swing would turn off after a few seconds of turning it on and never worked for me, I know it must have been a faulty swing and I paid about 60 dollars for it, I know I cant get a refund now but i thought maybe you could atleast give me back something like a small amount on a gift card for the trouble if not thats ok I just wanted to tell you about the faulty swing i never got to use. Thank you for taking the time to read my letter, your customer, Jennifer Gomez P.s. my address is 466 Doxey street, Ogden, UT, 84403

went to store#5166 in deming, nm...stackout cuervo tequila w/mix(2 bottles) listed at $13.47 on display stackout. when i got home i seen it scanned at $16.38..wen t back 2 days later to shop and took receipt to customer service. was told they could not do a price change on alcohol. when i questioned this i was told it was a federal law...not wanting to argue i threw up my receipt. as i was sitting at home fuming i need to say this. i was a liquor store manager in the state controlled wine and spirits stores for 15 years. there is no federal law for this. if the same would happen at any of our state stores the manage would go to the s/o, and scan the upc and do a price check. if it was scanning higher then the sale price the customer was given the $ difference and the upc price changed so they reflected the correct price..after spending about $400.00 a month in walmarts i find this practice appalling. at least tell your associates to use a better lie!!!

I just left Walmart in Darien, IL. and found the service terrible. There was only 3 cashiers working and the lines were very long. One cashier left and when someone came up , all she said was, " I'm closed". She could care less that customers where in line for just one item! I went to service desk to speak to the manager and after 2 calls she told the cashier what did I want! I am so sick of people with no work ethics. I see why the unemployment is high. People don't want to work.

I'm trying to locate items at the store on charleston and Decatur and several employees said they would call a CSM for assistance I waited 20+minutes and still nobody came to help employees had no idea where items were couldn't tell me if they even carried the product this is the worst wal Matt I've ever been too. I can't believe the lack of service it's absolutely disgusting

In October 2012 one evening,i made an unexpected routine visit to the Walmart in Clewiston,FL.unlike other visits i have made many times before.this one has been very troubling. I was in the store nomore than 30-40 minut . Sometime during my shopping visit,my money was lost in the store. It was in my pocket,i did not visit any bathrooms or fitting rooms. I do not carry a wallet or purse. I had in my possession when i entered the store. The currency was as follows,2twenty,1ten&5ones total amount$55. I made a report (local police),the Walmart night manager, and was told someone would contact me about this matter. I contacted the store&p.d a few more times myself before i contacted a Walmart rep.on the 1-800 Walmart numbet,there should be some kind of proof that i did. Till this day nothing has been done to resolve this matter. Till this day i haven't heard anything else back from Walmart or the local p.d regarding this matter. Is there anything that can be done? Is this matter able to be corrected?

I'm 62-Watch income so when Walmart has the bins full of $5 DVD's I buy. Have tons of DVD's this way. Purchased one started to watch, but into program stopped and would not play. My dvd is fine, as put several others in to make sure. Have never had any problems before. Took my DVD with receipt to Store - Walmart on Hudson - Woodbury, MN to get refund and was told that once opened cannot get my $5 back. Sears, Target and anyone else does same. I asked - Then how does a person know if DVD works if they don't play it? Told same thing. Had to Exchange for same. Went to look for same but not available now. This is wrong. You just stole my small $5 from me. If you are doing this to me, how many others lose their $5 across this country. I want my $5 plus tax tack. I shop at Walmart all the time for your good prices and sure didn't expect to be treated this way.

Store #2717 Manager Celeste Buhl TC# 6035 3830 1514 9034 6554 date 01/19/2013 time 05:47:37 a.m. I paid for a Razor Sling (Rifle Sling) item 005105790040. I was charged $10.97. I did not receive the item. I bought one other item, a loaf of bread.

I received a bag with a loaf of bread in it. Either the cashier improperly placed the rifle sling in the bag in a haphazard manner or she did not put it in a bag or she took it out. I took the bag after I checked out and I put in the passenger seat. I was parked just outside the door entrance. I did not notice or hear anything fall out. If the cashier had placed the bread on top of the sling it could not have fallen out. She should have placed each item in a separate bag.

When I arrived at my hunting destination while I was still in my car I attempted to locate the rifle sling. It was not in my vehicle and I had not removed the bag. I did not leave Walmart's premises with the rifle sling. I returned that same day after 7pm and reported the missing item.

An employee named Ray offered me no assistance. In addition to the missing item, the cashier was rude and complained about having her break interrupted to wait on me. It took longer to check out than to find the items in the store. None of the employees were helpful. They all were trying talking to each other or doing something else.

One cash register was lit up as open. They refused to wait on me and told me to go back to another cash register across the store that I had walked past that was not open. One lady told a cashier to check me out. That cashier started fussing about having her break interrupted to wait on me. I told her that I did not want to hear it. She said she was not talking to me.

She was rude. I told her that i would file a complaint. Employees are not as helpful at this store compared to the store in west hattiesburg, petal, and wiggins, ms. It is very unusual for Walmart employees to be rude. This cashier may have been having a bad day, but I have found employees at this store to be indifferent and not as helpful as they are at other Walmart stores.

I was disgusted with the time that it took to check out. I would not have stopped there if I had known that checkout would take so long. There were hardly any customers in the store. I do not plan to shop at this store again. I will reserve judgment about Walmart and the other stores depending on the resolution of this complaint.

I was advised today, by a Walmart cashier, that Walmart would no longer accept manufacturers's coupons that did not automatically scan into their computer systems. I asked what she meant by this specifically considering I have shopped at Walmart for years and always used coupons. She said that if the computer did not want to accept the scan of the barcode on the coupon, they could not accept the coupon. I advised that every single time I go to Walmart there is at least one coupon, if not more, that has to have the barcode digits entered manually. I am not responsible for the computer system Walmart uses. I have legitimate coupons cut from the Sunday paper just like millions of other consumers have. We are now responsible for whether or not they "scan" properly into a store's computer system? Perhaps Walmart would do better to stop being so greedy with their bazillions of dollars and not only pay their employees properly but update their lame computer systems. Any product that I have a coupon for that Walmart's computer system will not accept will be voided as I will refuse to purchase it. If this is going to be a foregoing and predominate policy, I will take my coupons and my Target VISA card and go where not only are my coupons accepted but I get 5% off for having the card.

I was given an Applebee's gift card as a gift. I took my family out to eat. When I paid the bill with the gift card I was told it was not activated at the store. I talked to my friend who purchased it at the Sterling, IL store. I was so embarressed. I took no money in the resteraunt with me, so to find out that the gift card was worth nothing. I had to make arrangements with the manager. I had to go home and get money to pay my bill. The cashiers really need to learn to activate these cards. The manager said it happens all the time. Needless to say I am not happy...

I called walmart in buda, tx. to ask about 60 inch vizio t.v. on sale. Sales lady told me to get there soon that they would go on sale at 10 p.m. I drive over 20 miles to get there and find that they were in the garden center which wasted over 30 minutes of my time. they had handed out tickets. I did not get a ticket because I was waiting in the electronic department. The salesman then tells me I can get a rain check in customer service. I get to customer service and the saleslady rudely tells me there is no rain check. I then scramble to call walmart in Lockhart. After numerous attempts i finally get someone. I ask if it is worth my time to go down there for the t.v. She tells me it is buisy and she does not have time for anyone to go check for me. I remember working for walmart as a kid. I was always taught then that the customer comes first. It is ashame how terrible your service has gotten. No longer a shopper.

I sort a minimum of $100 per week at Walmart... Recently I had a baby and bought almost everything from there; crib, play pen, swaddled, clothing, glider, all my kitchen, living room and bedroom furniture and even down to stroller and breast pump.... I spoke I a member of staff about the breast pumps and they had two of the same brand there and that was it. Both were damaged boxes but she said it did not effect the product. I purchased it for $70 got home and of course there was parts missing as even the instructions! I called and they offered me a $60 in store credit as I did not want the same brand ( obviously) I explained I had a preemie baby and could not drive over there again ( it was 9pm on a Friday night) so she said the next day was okay. I went up next day and they said I wasnt allowed I return the product regardless of what someone else advised me. Se offered me the same Item again which I declined and then offered me a credit for somethin else but had to be ye same brand I bought(evenflo) I said I wanted to I store credit as I was just about to spend another $250 in the store. Se of course was rude and refised! I dot think Walmart value there customers ecspecially ones like me!! They should har went above and beyond to make me the customer happy. Needless to say I'm starting to go to Target instead.

I had an acc. With you of which I did not receive service and had was to cancel within days. However i'm receiving billing from you stating I owe you $21.81. Why am I to pay for service that I did not receive.further more you are threatening me to mess my credit up by turning this bill to a collection agency.

Shopping at Uptown Walmart in Victoria this afternoon I encountered a very powerful smell while I was in the produce section and then it quickly spread to the cash register area, I could not get out of there fast enough. It smelled like someone was cooking popcorn with a very strong cooking oil. My eyes immediately started to water and I could feel my chest getting tighter, I could not breath properly. The gentleman at the register said that it bothered him as well. I have now been home for over an hour and my eyes are still very watery and itchy and I still have a tightness in my chest and find it difficult to breath. I will not be going back to Walmart any time soon and with a Target store opening in my area that is where I will be shopping. 

I have cashed my pay check at walmart in different statesfor the last fifteen or so years never had a problem walmart is everywhere i go being a contracter its easier than a bank until i got to Snellville Ga store#3435 has its own policy only one of all the Walmart stores to not cash a check because the address on the license is different than the check even thou i am in the system at the address on the license when asked to see the policy in writting they could not find it. I am in GA often and would like to see this policy in writting or get my check cashed the next time i am there or i will see if some paper work will put a little act right and thank you for addressing this problem or if there is such a policy then sent it to me via email Thank YOU william jones

Today I visited your store in Muskogee, Ok. I will have to admit I had a basket full of groceries, I was standing in line 3 deep, when the manager brought the cashier her bag to open in the next line and removed her closed sign I moved over to her line. Her first response to me was it was going to take her awhile to get her money in her drawer, I said okay and started putting my groceries on the counter. It took her at least five minutes to count her money. She never once spoke to me while she was checking me out.

Then she put ten cans of food into one bag and when I picked the bag up it split. I started trying to double bag the cans of food and was unsuccessful and she offered me no help so I started re-bagging the cans myself, still no comment from her.

On the bottom of the basket I had a large toilet paper, water, large package of paper plates and paper towel I asked her if she could scan these items without me having to take them out, she responded that her hand scanner wasn't working, but she would if I would hand them to her. Let me remind you I was her first customer so really couldn't understand how she knew the scanner wasn't working.

While she was checking me out she was scratching her head and then while she was waiting for me to get my card out to pay she was leaned upon the register. I was so upset after this that I went to customer service and talked to him, he couldn't believe I had been there as long as I had after he gave her the money to open her register. He said they would talk to her.

I've been buying great value fruit smiles every week for a couple yrs, the big size box both flavors reg and tropical. got some last week and they sucked! the consistancy was hard, and flavor just wasnt there! i looked at the old box i had and saw that the recipe had changed...i wont buy these anymore...they arent good anymore :-( i loved them...the whole family did...so for the couple juices..cherry and raspberry that were removed n the tropical..and for 10 less calories and 1 more g of sugar the small changes for whatevr reason dont seem to be worth the final product now. very disappointed.

Bellevue Neighborhood Market Store #3098 15063 Main St Bellevue, WA 98007. I went into the store listed above to pick up DenTak to replace a filling until I could get into see a dentist. The most important thing is that everytime I go into a Wal Mart to purchase this product, I am immediately told that if it is not with the tooth paste that Wal Mart does not carry it. This is is incorrect. I have told Wal Mart stores in Washington State and Arizona State that the store does carry it but it is not in the place you would think it would be, but it is there or needs to be reordered. When I tell the various clerks it is there, we just have to find it. Wal Mart will move this product all the time. Why is isn't with the tooth paste I do not know.

Of course that would be logical and Wal Mart employees are not logical. This last time I tried numberous times to explain to "Sue", one of your employees that I have searched for it millions (OK an overstatement) and it is there and we just have to find it. She looked at me as we stood by the toothbushes and said, "If it is not here, we do not carry it" and walked away. End of story for her. I even had the box but she had no interest in looking at the packaging. I found a young man and told him you do have this. I am the customer, I go through this all the time, not every store puts the product in the same place. He took the used package from me and went to a man who appeared to be a supervisor.

This gentlemen and the young man looked up the information by scanning the bar code on the package. He found the product, gave the number to the young man and he and I went looking for it. We found it, it was out of stock so back to customer service and the supervisor ordered it and it would be in on the following Monday. This was Tuesday night. I could wait. Please ntoe when "Sue" heard the young man saying what the stock number was, she immediately appeared with a scanner in her hand. I told her to forget it, I found someone willing to listen to the customer. My question is why didn't she do that in the first place. Wal Mart is famous for having this type of customer service, "if it is not on the shelf then we don't have it" and walk away.

End of story. Stinks doesn't it. You have two males who do exhibit customer service, but not "Sue", she would do better in the stock room and never on the floor. Understand that I as the customer run into this problem with this product many times and not one of your employees working the floor will scan or even try to find it when I tell them my past experiences with finding the product. I told Sue that I have the packaging out in the car, shall I get it....she do not want it. Why or why do you train employees this way. If a customer tells you that it is available at Wal Mart but each Wal Mart puts it in different places. Why do they treat me, the customer, the one who uses the product, like I have not idea what I am talkign about. It has been a long time since Wal Mart has had true customer service, they have no-customer service.

This complaint is on reference to Walmart 92 Plaza Lane in Oxford, Alabama.

Someone from region needs to pay an unexpected visit to this store and see for themselves how terrible the management coordinates. They are ALWAYS out of everything and never have a variety or selection. My husband and I have continuously tried to give them the benefit of the doubt, but after tonight - we will be shopping at Target and Publix. People in the area have told us repeatedly that the Walmart in Anniston or Pell City is much better... well, I'm not driving 15 miles out of my way when the gas money I can save will just go to convenience and support stores that do have a variety and know how to properly order so that items are in stock!!!

Walmart"s Family plan is worst wireless plan they have out there, poor, poor customer service. They lure you in saying two line will be $70.00 and approx. $5.00 in taxes and fees. I specifically asked before I sign up about all the additional taxes and fees that will be added, the girl told me will only be around $5.00 for both phones. Financially I am not ready to sign another contract with any phone company so I was deciding between Walmart Family or Metro PCS their wireless services in my opinion is about the same. When I got my first bill it was $86.46! The fees and taxes was $16.46 not $5.00.

I was upset, so I switch to Metro PCS which theirs was $70.00 for two phones everything included!!! Unlimited phone time texting & internet service!Metro PCS ended up the better deal. They are far better in customer service. They are physically there if you need to talk to a person. No one at Walmart can help you when it comes to your phone bill questions. Instead of you having to call Walmart Family Plan, make sure if you do you have that 4 digit pin code they "supposedly" gave you when you signed up with them.

If you didn't write it down or can't find the number you will need to go to the store and have some from Walmart call for you (people in Walmart doesn't even know this, they look at you and think you're completely stupid when you go there and ask them to call for you) Then you can changed your pin#. This was so stupidly ridiculous! I answer the password question and offered my ss#, home address, DOB, acct# and this was still not enough for the girl on the phone to assist me with my billing question. I had to physically go to Walmart and straighten this out.

When it comes to wireless phones Metro PCS is by far better and you get more for your money and better customer service! I am seriously thinking of starting to do take my business somewhere else, I am finding out with smaller businesses you get better customer service!