Walmart Complaints Continued... (Page 15)

Shopping at Uptown Walmart in Victoria this afternoon I encountered a very powerful smell while I was in the produce section and then it quickly spread to the cash register area, I could not get out of there fast enough. It smelled like someone was cooking popcorn with a very strong cooking oil. My eyes immediately started to water and I could feel my chest getting tighter, I could not breath properly. The gentleman at the register said that it bothered him as well. I have now been home for over an hour and my eyes are still very watery and itchy and I still have a tightness in my chest and find it difficult to breath. I will not be going back to Walmart any time soon and with a Target store opening in my area that is where I will be shopping. 

I was in the Pharmacy on the 23rd of December. Trying to purchase the cleaner solution for my Braun Razor. For some reason which makes no sense it is locked up with the Razors. They called three times and I waited 25 minutes before someone came and this lady came who I think is the head cashier or whatever but she finally comes and tells me they cant find who has the key. They think they might have gone home with it. For crying out loud if you lock things up you should have several folks responsible enough to unlock it. You held up the Pharmacist and me for about 25 useless minutes. My time has some value also. This store continues to be the worst store I have ever been in. Store number 0811 Arcadia Florida. JOE LEveille

I was just in the store buying a file cabinet the girl was not able to ring it up with the barcode on the item I could not remember the price of the item so she looked it up for me. I then tried to used a $50 American express girt card but I assume the girl was unfamiliar with how to use the card so we put it all on my debit card. I went to the customer service desk to do a refund and see if she could put it on the gift card instead of my debit card. The "customer service" lady was rude from the start, then she stated that the price was not matching the barcode and I was going to have to pay more. I told her that I felt like I should not have to pay the difference due to the fact that it was not my fault that she rang up the wrong code, she rolled her eyes at me and then threw the receipt at me. Not a very good customer service act to me. Then I get stopped at the door and the door lady said that I could not leave with the item because the item on my receipt had a line through it. I explained the situation about what happened, and she proceeded to tell me that customer service deals with attitudes from people all day and that is probably why she had an attitude, there again not my problem. I feel like as a paying customer that I was treated very poorly by everybody that I dealt with over something that was not my fault. I have been a very good customer to the Walmart store on Cutten rd. in Houston Texas and I did not deserve to be treated that way.

I am currently on hold with Walmart in Miami ,FL and their service is horrible. I've been transfered three times and no one has even asked me what I needed. And when I do speak to someone they dont speak ENGLIGH!!! All I want to know if they have a item at their store. Why is that so hard !!!!!!! Ehh

I had my baby's pictures taken and the studio called me yesterday and told me they were in and to pick them up. I asked how long they were open, she said 6pm. When I drove all the way there they were closed and it was 4pm. I asked to speak to a manager and her name was Ann at the south zanesville walmart in ohio. She was extremely rude and said I would have to come back. I told her this was my only day off and I drove a long way and could she please call someone to figure out y they would call me and tell me to come if they were not even going to b there ! She said the portrait dpt. was not part of walmart. I asked then y when I pick my pictures up they say walmart om them and asked again for her to call someone to help. She called a number and handed me a phone and told me to leave my name and number. When i got the phone it was saying to press the star and was no way to leave a message! Ann snatched the phone away from my face while I was holding my 4 month baby and said i will call someone to help u and called the sheriff! Another women with her baby came up and said she had been walking around for 2 hours waiting for the studio to open, thinking they were on break or lunch. She also was very upset they called her too and told her to come get her photos. The sheriff came and I explained what happenened and he told me to file a complaint! I have called the 800 number several times to speak to someone about the photos with no return call. I have used this walmart for optical, groceries, and everything else, and to be treated likr that is outrapeous and I will never go back to any walmart again! I need someone to call me asap about this matter at 740 343 4130! Thank u for ur time

Today which was the Oct, 20/2012 at 4:30pm I brought my vehicle in to get an oil change at the Wal - Mart TLE service department in Miramichi, NB knowing very well what I had for belongings in my car. When the oil change was complete I paid for the oil change and items purchased at the cash and proceeded to my vechical. Realize the whole time I was waiting I was there watching and for certain reasons the young male who brought the car in initally went about things kinda odd from what I was seeing. Anyhow the items that were stole are really of no value but its the fact that an employee on company time stole from my vehical, I know his name from his plack and name tage and the description of this thief and want somthing done about this, as to who knows what else he steals from other costomers vehicals of worth but my real problem is that I brought it to the store managers attention and you know what they told me, Its out of there hands cause its an external affair sittuation!!! Can you tell me how an employee steals from a customers vehicle while hes working there and on duty doing the job and its an external affair. Please someone tell me whats wrong with that picture, cause Im through the roof on this one and if nothing is done about this employer as I was told theres been other complaints as that manager said as well, so honestly how many complaints is needed, Im not waiting Im taking matters into my own hands as Wal - Mart seems to have changed there policy towards employess as "Saying its ok to steal and we'll cover your ass no matter what" This my friends is hitting the news as many others here want this to shed some light and to let the public know what wal mart has to offer for there customers!!!

I appreciate the door buster sales at different times of the day because I had to work all night. I was however able to get to my nearest Walmart for the 5am doorbuster sale. I arrived at the store at 4am and was told that the 50" TV I was shopping for was already sold out. I was quite surprised, as the sale did not start until 5am. I have been Black Friday shopping for many years and understand the waiting lines and the first come first serve format, BUT, I was told that these TVs were already sold the day before! The store handed out tickets for this item the day prior, which I find very unfair. If a sale starts at 5am tickets should not be given out until 5am, PERIOD! I was very disappointed with this set up and will not be shopping WalMart next year on Black Friday, in fact I will not be shopping at any store that opens on Thursday before midnight! My nearest Walmart is in New London, WI 54961.

A year ago, I was remodeling my girl’s rooms. I purchased two of your white chest dressers. They look like your South Shore SoHo Models. May be the same model. After one year, I threw one away because three of the four drawers had fallen apart. I kept one drawer as a spare for the other dresser. I have one dressers remaining in their room and the condition of this dresser is horrible. Getting ready to buy two new dressers all over again. You might want to put your name behind better products. I can send you pictures of your wonderful dressers.

Unhappy Customer, Napoleon Cotton Sr. 334-718-2519

I ordered a kidkraft kitchen from Walmart as a Christmas gift for my Daughter. walmart said it would be in the store on Christmas eve for pick up and that I would receive notification when it arrived. The notification never came and on Christmas day I received a email saying it was delay and most likely arrive in a couple days following Christmas.

Two days later I received another email to tell me the package was lost or damaged and I would be refunded my money but if I still wanted the item I would have to reorder it. I looked online and the price had been increased. My Daughters Christmas was ruined and all her other gifts of play food had no kitchen to go in.

The only gift she asked for and she didn't get it. Walmart has lost my family as customers.

Walmart store number 5189 It has taken me a few months to put this together I have been so upset with the whole thing. For years I have relied on Walmart to service my auto, oil changes, batteries, headlights, windshield wipers, etc. Last year I took my truck in for its annual oil change with the priority being that my rear differential be topped off which is my usual priority annually. Since I bought the truck it has had a leak and after a year it has lost a substantial amount of fluid.

Up til the last 2 changes topping off the diff was included in the oil change but last year they said I would have to pay for the more expensive oil change to get this included so I did. When returning to pick up the truck they told me they were unable to top it off as the plug had been stripped on the outside and a wrench would not grasp the plug as it was now rounded. Rather than being held liable for any damage they declined to attempt it. I was very upset as that was my main reason for being there so I asked why did they charge me the higher price if they were unable to do what the higher price included. I was told that that included other services that the cheaper oil change did not.

I was pretty irrate as they knew what my priority was and yet they proceeded with the oil change anyway. After what they told me I knew that it was even more of a priority to get the diff topped off as it was close to empty so I took it to my mechanic and they replaced the seal so that there was no more leak and also the plug which they said they would not have replaced if I had not requested it as there was only one corner flattened on the plug and that did not prevent them from turning the plug open. They told me that the diff. was full. So I knew that Walmart had topped it off and had probably damaged the plug in the process and did not want to be liable for the damage so they denied doing anything with the diff.

Fast forward to September of this year, my Walmart battery was dead and I could not find my copy of the guarantee. Surprisingly the guarantee that was in a pocket at the side of the battery was gone. I have always purchased the Walmart battery that is guaranteed full replacement free if it goes out under 3 years. So I called Walmart and asked if they could look up my battery purchase since I could not find my copy of the guarantee and it had been taken off my battery and it had been less than 3 years. The battery was replaced in June of 2010. BTW, I believe that when the oil change was done and they stripped my plug that they took the guarantee off the battery.

They were the only ones to service the battery as attested to by the receipt I got from them and also because they were the only ones to gain anything by removing it. The person I talked to on the phone said her name was Rhonda. She told me they had no way of looking up the battery and she would have to talk to the auto supervisor before she could tell me anything. She also told me they had no policy that the battery would be replaced within 3 years if it went out. I knew that the supervisor of the auto department would not honor anything as he was a part of the fiasco that had went on the prior year. I did argue with her about the policy on batteries as I knew it was a lie as I had had a replacement twice and the only thing I had had to pay for was the core of 8 dollars and something. She called me back left a message and told me that the supervisor said there was nothing they could do about my situation.

I called her back and asked her if she had found anything on my battery purchases and she said no but that she did find the oil changes. She continued to deny that they had the battery policy I had mentioned. I told her that I was going to contact Walmart corporate about this as there were many lies being told and she backed down and said I should bring it in so they could see about checking out the number on the battery for a prorate. This was not satisfactory to me as I know what I know.

A month or so later I did find my copy of the guarantee but of course I had already purchased a battery from another source. I have always considered Walmart an honorable and honest company and am very concerned for this particular Walmart. There was so much underhandedness done and lies told that I would hope that you would be concerned with the reputation of Walmart. I am including a picture of the battery I got from walmart and its number and date that is on it.

I do hope you look into this as the service there and in other departments are sorely lacking in the last few years. Reputations are important for the health of a company. I am sure you realize that even if I am only one person we do add up over time. My complaints are with this one Walmart. Additional complaints are: The people there are not helpful and even rude at times. A guard made me wait a half hour for a electric cart but never returned with it. I had to find him to find out he was not successful in finding a cart for me. The register refused my coupons with no reason given by the cashiers. Some will refuse to use their scanners on heavy items. If you direct this to the offending Walmart they will squash it.

I just watched the Walmart-High Cost for low prices show on TV and am thoroughly sick of Walmart. The way you treat people in the US and worse in China is totally awful. The way you weasel into a town and put everybody else out of business is disgusting. It's called greed. The way you tell employees to lie, work overtime and don't get paid for it. You're worse than communists. I will never buy another thing at a Walmart store. And the big CEO gets on TVand talks about how wonderful everything is.Makes me sick

I purchased my prescription eye glasses at Walmart in Morehead City, NC in March 2011. By the end of the year, I had to get my lenses replaced due to cracks appearing on top of the lenses. Walmart replaced them at no charge. Well, again I have the same problem with the same kind of cracks in the lenses. I took my glasses back to Walmart in November 2012 and the person at Walmart told me my warranty is out and they would not replace them again. My question is: What does the warranty have to do with an obvious defect in the lenses? The lenses should be replaced for FREE AT NO CHARGE, if there is a manufacture defect. Cracking lenses could result in eye damage.

I went to Walmart Lovejoy Ga to return a item I had purchased for my son. I am (was) an avid walmart shopper, I was told by the clerk I was unable to return this item because I had returned items on Christmas Eve and the day after Christmas. One item I returned was actually an item I purchased off Walmarts layaway. I spent $500plus on the layaway and upwards of over $1000 with walmart for Toys only. The initial customer service clerk was rather rude, I asked for the manager, assistant manager Kim was more unprofessional and extremely rude. The no return without receipt is not posted in the store nor on the store receipt. Instead of her attempting to help me, a paying customer was brushed off and told that the policy does not have to be in writing, it's their policy. I was very perturbed by the disrespect I was subjected to. I decided to call 800 walmart and make a complaint. I made a complaint and was told Brad would call me back. I was also informed the policy the store informed me of was actually incorrect. I have yet to receive a phone call from Brad. I know Walmart is a large corporation and they bank on customers returning regardless of the poor customer service. I will pay more money for better customer service that I receive at Publix and Target. I am done with walmart.

Couple days ago I made the mistake of going to Walmart in Georgetown and had the worst experience of my life which I detailed in a very long complaint letter. When my husband got home I told him what had happened and he called the store manager, Shawanda, and explained the many many problems with my visit.

The manager at that time apologized, claimed she knew exactly who the woman at the deli counter was( must have been other complaints) and that she would immediately take care of these issues and for our Inconvienence would leave a $50 gift card at the customer service center for us to pick up. I still felt horrible about my dreadful experience with all the employees encountered at this visit but felt that at least the manger was proactively trying to correct the problems.

Today my husband goes to the same Walmart to get the card ( as I still will not step foot in that store and am not sure if I will ever again) and nobody at the customer service center has any idea what he is talking about!! Meanwhile I receive a voicemail on my phone from this so called manager wanted me to call her back, which I did, received no assistance and was told she is not in.

So not only did I have the worst experience of my life, now my husband goes to get the "gift card" that we were told would be at customer service and Nobody has any idea of what we are talking about!!!!! This is absolutely unacceptable!! Customer service and doing what's right is obviously not slightly important to this Walmart!

I will be following up with any and all social networks to warn potential shoppers of this Walmart to be ware and think twice before using your hard earned money at a "chip shop" like this one!!

I was in the Walmart location in Beamount Texas toady shopping for two book shelves, the store only had one on the shelf. So ask walk around the store until I could find someone to help me with this. One employee scan the product and said that were no book shelves in backroom but he had four on hand.

However he never ask me do I want him to look for them so he walked off, after him I saw another employee that I ask for help she said it depended on what I needed very rude. She didn't even try to help so I bought the one book shelf and some other items, and did the cashier didn't even acknowledged me before or after my transaction at her cash register.

This is not the first time I have bad service in this walmart, but today the employee that I came across was not helpful at all. I am never going back into walmart again. I know I am just one customer that can't make no difference in the service but I will tell all my friend to no shop in no Walmart because they want your money so they can treat like crap.

I recently purchased a email gift card for my father, the purchase request was easy, but not very informative of how it wold work. The request said a gift card would be mailed to my fathers email within 48 hours (usually immediately). The gift card did get there close to the the 48 hour mark. My father was having difficulities with his printer so he copied the card number down and brought it to his local wal-mart (40 miles from his home). Customer service was very busy because of the holiday season so he ended up waiting in line for 45 minutes, (not easy for a senior gentleman) when he made it to the front he was told by Walmart associate that he would need the email not just the number, he explained he why he was unable to print it and they offered no help. I can not understand why they could not allow him to verify his email address and use the number or let him check email there and print for him, or call me to verify I sent it or help him call someone that could access his email and email to store for printing. The associate did not make any attempt to help him or advise him why it was needed, just shooed him along like it was not her problem. My father left quite upset and when he told me how it went I felt the terrible for the trouble he had to go through to recieve a gift card from me. When I ordered the gift card they did not say the reciepent would have to print out entire email and bring to store, he told me his printer was down after I sent gift and I told him I thought it should be fine as long as he had the number, I even provided him with order number in case he needed it. I have been a loyal Walmart customer for many years, but I will now try to avoid using Walmart services or make purchases from them in the furture. Walmart needs to change it's logo to a large frown for unhappy customers.

Helped my son pick up a bureau and poster frames he had ordered at your Glenolden location. When the stock person rolled out the boxes, it was easy to notice that the top box had been badly damaged. When I looked inside, the frame was broken, and we were told that we had to go to the customer service dept. so my son could be credited on his account. It took my son another forty minutes to complete this transaction. During this entire process, no one even had the decency to apologize for our inconvenience. I will never set foot in another Walmart as long as I live, the experience was worse than having a root canal.

On the morning of 02/20/2013 my wife, Lois Einolf, had dental surgery in Cumberland, Maryland. The surgery was completed by about 9 AM and I was told that prescriptions for pain medicine and antibiotics were telephoned into the pharmacy at Oakland, Maryland's Walmart Store. I was also told that it was very important to get my wife on this pain medicine as soon as possible before the numbness to her jaw wore off. I took my wife back home immediately located in the McHenry area of Garrett County, Maryland, a 45 minute trip from Cumberland. After making sure that my wife was as comfortable as possible, I proceeded immediately to Walmart in Oakland to return a bad product and obtain the prescription. Upon going to the pharmacy counter and inquiring about my wife's prescription, I was told that it would be another 30 minute wait. The pharmacy was not busy with visible customers at that time. I told the gentleman behind the counter that it had been over an hour since this prescription was called in and that my wife needed the drugs to relieve the pain of dental surgery.
He apologized and said he would 'Bump it up." In reality, it had been over 2 hours since this prescription had been called in and I told him that their response time was unacceptable. I do believe that more than 2 hours to fill pain medication for patients who have just had surgery is not in the best interest of the patients care and comfort. Needless to say I am very upset with Walmart and what seems to be a lack of timely prescription filling. This will probably be the last prescription I have filled at Walmart and would not recommend Walmart's services to any of my friends and relatives.
Donald E Einolf Jr.

I had a dispute over the price display on the pallet vs. actual price of item. The display sign said $9.97 for the desk easel, when reviewing my bill the price was $19.97. I called Wal-Mart and explain the issue of the $10 price difference and I was placed on hold for 15 minutes, the associate came back to the phone and advise me and I explain where i seen the display and got the toy from and she place me on hold again for 15 minutes, she came back and advise the display reads $19.97 and would i like to speak to a manager and i said yes.

I was placed on hold again for 25 minutes before a lady picked up the phone and I again explain the issue and she placed me on hold for over 30 minutes and never came back to the phone, another associate picked up the line and ask me who was i holding for, and advise her that a manager had placed me on hold and at this point I am going to return the full $419.49 purchase and she began to laugh at me thinking I was joking, but I was very serious. She called for a manager and after another 8 minutes Reneel picked up and I told him I would be returning all of my purchase order due to the unacceptable customer service that I have been provided by being on hold for over 1hr and 20 minutes as we speak, he advised me that I could not do a return until the morning because customer service was closed, I advised him that I was on my way driving as we spoke (ear piece while driving) and I expected a full refund, he said that he would let me speak to the assistant manager who never came to the phone and after 1hr and 28 minutes and 50 seconds I was disconnected.

At 10:50PM I enter the store and request to see a manager for a refund, Reneel greeted my and advised me that he would get a manager, a older African American lady approached me to find out what was the problem and why I wanted a refund, at this point I just state that your customer service is horrible and I want all my money back and will take my business to a story who will respect my dollar because the Florin Wal-Mart does not care how they treat there customer. 

Hi there,Myself and my younger brother Marshall had an unpleasant experience at the North Sydney, NS Walmart location yesterday Nov 20th,12. I had purchased my items while my brother was in electronics speaking with an employee about ordering a game, i was waiting in the porch for my brother, when he came into the porch he had 2 posters in his hand (which i assumed were purchased at the electronics depart) however we were chatting in the porch then he opened the outside door(which was not closed and we did not completely exit the building) as he was going out to the car to retrieve his debit card and then turned around (which is on camera) as he realized he still had the posters in his hand, at the same moment the mystery shopper had stopped him and said he was under arrest for theft.

We were directed to the security office. I do understand the protocol however the following actions were extemely unprofessional, the mystery shopper was Rob Matheson. Rob told my brother that he was under arrest for theft, my brother said he wasnt police and asked how he can arrest him and Rob stated "maybe I am a police officer" and led us to believe he was a police officer until we had to ask him to show us his badge, which of course he could not produce. We tried to explain to Rob that it was an honest mistake and he realized just as we were leaving that the items were still in his hand. Rob would not listen to our explanation and said he called the police. He then proceeded to tell my brother that he is banned from every Walmart across Canada (with no length of time so we assume its indefinite) My brother refused to sign the document as he does not feel making a mistake should lead to him not being aloud to re enter Walmart.

I asked Rob if Walmart would appreciate loosing hundreds of dollars in business which my family spend on a monthly basis and he replied with a smirk and told us all to go shop at zellers (which was recently closed down in our area) at this point we assumed the interigation was over, my brother including myself got up to leave and Rob grabbed him by the back of the shirt to pull him back. Marshall was not trying to "resist arrest" we simply felt that after he showed us the ban the whole ordeal was over. Eventually the police did show up, the police officer listened to both sides of our story, he did not lay any charges as my brother does not have a criminal record. My brother than apologized for the misunderstanding of the whole situation and has agreed to write an apology letter for making the mistake.

I could see if he was hiding the posters or running out to the car but he wasn't, it was an honest mistake and I do not feel he should be banned from Walmart. I also feel that Rob Matheson should have remained professional which he did not. I request Rob be spoken to regarding his inappropriate behaviour and the ban be lifted.

The Wal Mart store in Greenwood, S.C. 29649 has the worse buggies in any store large or small I've ever been in. I live less than a mile from this store and it's very convient to use. The buggies are dirty, hard to separate, pull to one side, won't roll and wobble. I don't shop there, just get what I need and get out. When you shop you look around at a lot of items, even those not on your list. You can't do that as dragging the buggies around is too tiring. McDonald's most important item is clean bath rooms.

I can understand this as I wash my hands before eating and have left some without ordering because of the filthy restrooms I get upset before i get to the isles and already looking forward to getting out. You have already put people in a negative frame of mind before they start. The best maintained buggies I've found are in the Bi Lo store in the north section of town. When I in that area, I'll go there because of the buggies even if it cost more. I know this message is an exercise in futility but I'm really trying to help you please your customers. If you don't believe what I'm saying, have someone from outside this area come and and look.

You advertise a black friday guarantee in stock at walmart that was supposed to START at 10 PM. We got to the store at 10PM and all the guarantee cards are gone? What kind of guarantee is that? They wern't even supposed to start handing them out until 10. Horrible customer service. Then I heard that t he Somerset PA walmart sold 60inch vizio tv before 10pm nov.22 2012. Your sale paper does not say you could get a ticket slip before 10pm. I am never shopping at walmart for the after thanksgiving day sales again.

A couple of weeks ago Toys R us offered a xbox 360 bundle with kentic for $99. The same bundle was offered by walmart for $249. I had my daughter take the toys r us ad to price match this at the Harrisburg, IL walmart. They took 10 different employees to decied the free item in the box was not the same as in the toys r us one. Instead of the 2 yr free xbox live as in the toys r us, walmart bundle only had a 1 yr card. My daughter explained this was not an issue for us, as we do not have the internet anyway. The rest of the package was exactly the SAME! The employee who removed the bundle from the case even stated it should have been price matched and that walmart just did not want to lose $150. I am very upset about this. I am a divorced mom that works two jobs to support 6 people. I try to make my checks last while still trying to get my kids something nice for presents. Thank you for your time in looking at this matter. I have shopped at walmart for years and never had an issue with their price match policy before.

I went to Walmart in harahan louisiana on November 2nd 2012 to purchase a battery for my Mazda mx-6 they sold me the wrong battery I needed the 58r-3 n they sold me a 58-3. when I got home to place the battery in my car I noticed it was the wrong one bc my post were on the opposite sides of the purchased battery. So I drove back that same day n told them they me that a store on Loyola in Kenner Louisiana had it they called and they employee said they had the correct battery.

So I drove over to Kenner Louisiana to swap out the batteries. When I got there they had the same battery that they sold me the first time which was the wrong one. I told the manager that was working that day about having to drive that far when they told the employee from harahan that they had the correct battery and really they didn't. So they sold me an alternative battery that would work. But it turned out being to big for my car.

So again I drove back to harahan Louisiana Walmart which is closer to my home to return that battery. They sold me a battery that was the same size just a few amps smaller. I needed my car to run bc I had to work. So I put that battery in my car after a week the battery started smoking n spewing acid. I went back to Walmart in harahan and notified the manager there about the problem I was having he told me it could be a defective battery or my car had wiring problems which I didn't have any problems with my previous battery.

So on Monday November 19th after I got off work I went back to harahan Walmart to see if my correct battery came in. Which it hadn't so he checked another store and again refered me to the Kenner Louisiana location. I asked him would my car make it to Kenner from harahan he said it should well while driving to Kenner. I made it about 2.5 miles from the store and the battery started smoking a whole lot and smoke started entering into the car through Thermidor and through the dashboard and my wind shield wipers started going off and if I let go of the gas they would stop if I pushed the gas they continued slinging across my windshield. And then my car completely shut off.

Leaving me stranded with my kids on the side of the road. I called my brother in law to see if he could take me to the Walmart to swap out the batteries. When I put the correct battery in my car it would not start I had my friend who works on cars look at the car he said from when the battery malfunctioned it short circuited my work g system in my car n would cost me a good penny to fix it all. I spent at least 5 hours one day driving back and forth for a battery and then because I was sold a battery that was defective I now have no means of transportation. I am one dissatisfied customer and am upset that me and my kids had to ingest the fumes from a battery that was defective which was purchased from Walmart.

The last five times I have went to Desloge Walmart in mo. there is only four people working the check out lines in the whole store. This is a super walmart with over twenty are more check out lanes available. The lines are backed up so far it takes me up to 15 min. to finally get waited on. It looks like the mangement would see this and call more help to open up more lines . There are up to 10 people waiting in a single line. This is even on a Friday. This is a very sad way to run a store and makes loyal customers like myself go to other stores and shop. It might be saving money on help but they are losing in the long run.

store:940 operator#00008387 register #8 date Oct. 20, 2012 id# 7DNNP8B5PJT

When I got in line to check out, I was third in line. Which is pretty good, I was happy. Started getting checked out, the cashier wanted to place my bag of potatoes and oranges on the floor. I told her that I didn't want my food placed on the floor.She replied that she has no where to put them but on the floor. I told her i didn't want my food on the floor, just give me a minute and I'll have the rest of my stuff on the belt. She replied that she was going to put my food on the floor because she has rate of speed and she doesn't have time to wait. I just let her know I don't my food on the floor. She placed the two items by her register and continue checking me out. I also had cokes,water, shower chair that i left in the basket with bar codes up . I asked her if she could scan these items. She ignored me. I asked her again, she ignored me again. So I asked her if she would scan these items i can put some bags back in the basket. She became more huffy and scanned the items. She began scanning items she had already scanned. I told her she had already rang those items up. She said how am I suppose to know. I didn't reply. when I finished checking out total $267.38 and a cashier with a severe attitude. I went to customer service, put complaint in to customer service manager. The manager said she would talk to her. I just believe that a customer no matter how much or how little they spend they should not have to be treated like they are a inconvenience by the last person you come in contact with.

On 5/1/13 I talked to a service rep at the walmart auto center inquiring about getting an oil change. He informed me "We're not busy, bring your car in and we'll take care of ya." I handed over my keys at 4:45 p.m. and they didn't get the car back to me until 6:40 p.m....almost TWO HOURS later!! I inquired after 40 minutes of my car still sitting in the parking lot as to how long it would take and the rep told me about 30 to 40 more minutes. About 6 p.m. I noticed my car was no longer in the parking lot and then FINALLY at approximately 6:40 I get the call that it's ready. I just got off work, I was dirty, tired and hungry and I wouldn't have brought my car there if I'd have known it would take this long...especially after I'm told "we're not busy, bring it in." Poor unacceptable service. Rockford, IL. Walmart located on West Riverside Blvd.

My son and I have applied numerous times at our local wal mart in Nashville Arkansas and each time that we check on the status of our applications they claim that it is not in their system and that they cant find it any where in the system and we know that it should be in the system unless they are deleting it out of their system in order not to hire us, this seems a little like they are discriminating against us wouldn't you say, they seem to be hiring people off the street that look nasty and dirty with long hair and beards and i thought that was against policy why would they do something like that?

it is just disgusting to go in the store and see older men with long hair and beards on the sales floor looking nasty and dirty, and its not because of the job. i am very upset that we keep applying and get no response from anyone, in fact i applied one time and one of the assistant managers had enough gall on his face to tell me that they didnt have a place for me because i talked about inside store matters inside the store and that i was rude to customers which is not true I never talked about store matters to anyone and i was never rude to the customers.

in fact i had several customers that i had when i worked there before ask me when i was coming back because they missed me being so kind and nice to them does that sound like someone who was rude to customers and talked about store matters inside the store? oh yea the assistant managers name is Thad Keith and i tell you now he is rude to his employees and the customers too, i have seen this with my own eyes you might want to check into this matter and also the hiring procedures in that store thank you

After spending at least 45 minutes to an hour shopping in my favorite Walmart on the Troup Hwy in Tyler, Texas.... I head to checkout and am in disbelief. There were two checkout lines and the lines were so long, they had to curve and break to let people passing by thru.

A very nice gentleman went and spoke with the manager and told him that three registers just closed leaving only two open and a LOT of people wanting to checkout. The manager's response: "It was time for them (the checkers) to go home".

Seriously? My frozen products would have been thawed by the time I got to checkout. I took pictures of the lines if your interested. Myself and a few others just left our buggies and headed out the door .... which is what everyone should have done leaving the manager to stock everything back.

This is not acceptable customer service. I live in Jacksonville and swore I'd never go back to that Walmart. Now, I'm wondering if Brookshires, Save-a-lot, The Dollar Stores ..... would be better. I think I will give them a try.

The check out lines at the local Walmart are outrageous! I think it is absolutely wrong that Walmart has successfully forced two major supermarket chains out of business in the area but can't even be bothered to hire extra help to man an additional COUPLE of cash registers. This is Las Vegas. Specifically, 1807 West Craig Road 89032. Prime shopping hours are different here than you would find in other parts of the country. This is a "24 hour" environment. Between the hours of 8pm and midnight, there are usually several people shopping. I am certain that management knows this. There are many times that I have witnessed people get frustrated and dump their potential purchases and walk out. There are also those times that I saw people walk out with potential purchases without paying for them. Who am I going to report that to? I have yet to get that question answered. I would like to see this problem addressed rather than simply ignored.

I had an appointment in Toronto. Before leaving for the day we stopped into the Supercentre, 3600 Major Macenzie Drive, Vaughan, At this store I purchased 2 bottle of Scrub Free. At this point I must add we live 3.5 hours away( from the GTA.As we are getting closer to our turn , I mention to my husband that I can smell something , but I'm not just sure wat it is. So we start to unload the car and take things into the home, Where I first sit several bags on the kitchen table. Out of the bag falls the bottle of Scrub Free with Bleach. The cover was not on tight and now there is a large wet spot on the kitchen table cloth. I have it soaking, so I don't know it I will be able to save that or not. Next was our luggage. One look at that and I could have cried.Covered in the Scrub Free with Bleach product.

Racing to get the clothing out, I discovered that my husband lost one pair of drress pants and some socks.I lost one pair of dress capries and blouse to match them and one bra. My next find was the luggage. Tonight I lost an over the shoulder bag and my large peice of luggage. This doesn't even make mention of the trunk of the car. Trying to keep our humor about us, we say the car at least smells clean. I am hoping in some way you are able to help us to replace at least some of these items. I would be grateful and that would go a long way in what I tell people about Walmart and how you help us ut. Thanking you in advance and hoping to hear from you soon.

First: I am a Wal-Mart stockholder and have been for at least 30 years, so you know that I have done well in that department. Second: I am a caucasian male, age 80, retired businessman and life-long Arkansan. Third: This evening, Friday, November 9, 2012, at approximately 8:00 p.m. I went to the Wal-Mart Supercenter on Rogers Avenue in Fort Smith, Arkansas, to purchase ammunition for two handguns ( for which I am the legal registered owner).

Of course, all of the cabinets in the Sporting Center were locked, which is as it should be, and at least three, perhaps four or more, persons were looking at the various items and then looking about for a clerk of some sort. Count me in that last group; I waited for at least 10 minutes and no clerk was ever visible. One other man as he was leaving said if he saw a "blue jacket" he would send them over. None was found. I went to look in other aisles, passed the handy "check a price" scanner (with no provision for requesting assistance) and finally found a lady clerk in an entirely different department. She offered to telephone for help, and I should go back and wait at the Sporting department.

This I did, for not more than 5 more minutes, to no avail. Yes, I didn't buy the $50 - $60 of products that I specifically came to buy, but my wife was able to spend over $60 in the grocery department, and after waiting 5th in line for check-out, we left the store. I am not saying that I will never shop Wal-Mart again ... it is still partly my store! Is this already an expression of the fear for the next four years of Obama's dictatorship? 

It is amazing to me to see one of the largest chains in the USA to show customers how they appreciate their patronage by having no cashiers to check them out. I am a faithful customer at Wal Mart in Springfield, TN as well as most all of this small town community. This weekend the store was fast heck out on each end and 3 full check outs in the middle were all that was opened. The lines were backed up down the asiles with everyone complaining about having to wait. It is just amaizing to me to see us having to wait so lng to wait. We are a small town and will always shop Wal Mart no matter what. But it is a shame to see our people have to wait so long to be checked out. When I go to Kroger, 1 mile down the road, there is always a cashier standing in the asile offering you to come to their line to be checked out. I guess I am comparing the two stores because I would rather go to Kroger for some things than stand in a long line for my purchases at Wal Mart. I know that nothing will EVER be done to changes things in Springfield,TN I believe that I speak for so many customers that have not ever written a compliant. It is a shame that the people of our community have to suffer the challange we face each and every day at out store. You have us in your cloutches. Congratulations!

While shopping at walmart tonight i decided to buy new shoes for my 2 year old son. I found a pair of light up cars shoes. Of course i had to test them out to make sure all the lights worked and to my surprise they didnt, and they were the only pair in that size. Not knowing what walmarts policy on this type of issue with their merchandise when I went to check out I asked my cashier if they would be able to discount the shoes since one of the lights didnt work. She kindly paged for a csm to come over, The csm came over looked at the shoes and tried them out to see if the lights worked. when he saw that it was just one light that didnt work he looked at me and said "really you want a discount for that?". Clearly making me feel stupid. He looked at the cashier and said " i guess you can give her a dollar off" then he walked away. The cashier was so apologetic for his behavior. I ended up buying the shoes anyways but have never been so mad or insulted by a worker. Personally i think that cashier should get a major raise for her kindness and that CSM might want to think of a new career if that is how he thinks its exceptable to treat the general public. Thanks for listening to my complaint.

Wrangler jeans have a glued-on lable on the backside of the right leg. The glue used is apparently caustic in nature. After the lable is removed, the area it covered soon bleaches to a whitish color, then disintigrates, leaving a hole. After 2 or three washings and the pp;ication of a patch, the patch itself is now bleaching out and softening. This is happening with both pairs of jeans I bought from you.

My husband and I were at the stoney creek walmart today at 1;00 p.m and we went to deli and looked for cooked wings as we buy plain wings every other day.there was only 2 boxes of wings out one bbq one honey garlic..We asked the staff member if wings were being made ansd she said there are 2 out and I told her we only eat plain.

She said oh well thats all we have and I am not making any more today.we told her that seems odd because we are here every other day .I said why do you have a sign with prices if you have no wings.we did not get a responce .Now we have gone in on many occasions and the other staff are very pleasant and asked what we would like and told us to shop and come back in half an hour.We felt very offended and cheated out of a nice dinner.

We love the wings but we feel embarrassed to ask again if no plain chicken wings are out on warmer.We were very let down and thought we should have been given a better explanaition.Or for that matter make plain wings while we shopped like other staff have done...Thank you

My daughter recently had a baby shower and with my suggestion registered at Walmart picking the Tinkerbell and fairies theme. I, myself went to three Walmarts (Leominster,MA, Lunenburg,MA, Rindge,NH) and could not find anything Tinkerbell. Also, when the 30 guests arrived none of them had any Tinkerbell items and all said they could not find anything that she chose. It was so bad that she has about 5 different themes because people wanted to get her items she needed so they chose what they liked. It was poor and false advertising.

I reported a defect in your new medium pet carrier today, (PTPC22INH 551093977) man who answered t Stout Stuff, LLC only stated how much money they spent and that it passed ever inspection. The gate once opened can fall out of the hinges. TSA and Delta are concerned and considering banning this product for use in air travel. This is dangerous and can be a cause of pet escape, should the door need to be closed quickly after opening.

Pull this product immediately, recall all sold, it is UNSAFE and now you are aware of it.

On the day of 11/30/2012 I was fired because I had my safety glasses off for a minute or so, but the reason for that is because in the morning I usually wake up with a runny nose and itching and watery eyes. It was early in the morning when my eyes were watery and I took off my eye glasses so that I can rub my eyes because they were very watery and it blurred m vision. Well it so happen that Loss Prevention Manger Jerry was there and saw me with them off and decided to later on during the day around 2pm, him and Assistant Manager Dan Wolfe coached me and fired me over this issue. I had an employee with me at the time who knew my allergies were bad that morning and also a couple of employees who start with me in the morning who also knows that I am usually always with a cold or something in the mornings. I feel like I was fired very unfairly and I LOVED the job I did. It was in Tire & Lube Express Wal-Mart location 5370 Allentown Pike Temple, PA 19560. I been there for over a year at that department and I've been at Wal-Mart for over 6 years they decided to honor it because I was away in the military and came back. I would REALLY love my job back. I was an outstanding employee being in second for the amount of cars done and worked on professionally and to TLE standards. I also seen unprofessional work being done at the department by managers, not checking for valid driver’s licenses in which on that same day two employees were fired for too, and they have been there for months. One was there for about a year. I see that as unprofessional in their part. Yet I kept to myself and did my job best to my ability and TLE standards. It is hard for me to find employment and working on cars for Wal-Mart was perfect for me, having known all that is needed to know at my department. There was also an issue earlier when I first started at TLE my daughter was born premature and I have told them about it because there were times I had to go the hospital with my daughter and I would call the Wal-Mart call off number and they would count those days against me and because of the I was on a D day. The ONLY time I would call off from work it was because of my daughter’s situation. Other than that I am always there at work lending a hand and staying longer than my end shift to help out and of course for customer satisfaction. All I want is my job back and for Wal-Mart Corporate to view my case. Thank you for your time.

I hate the ship to store it is unorganized and unprofessional they have lost two of my shipments and instead of going through and red hopping another item they refunded my money which I don't have a problem with but instead of them trying to resend they take the easy way out. I order a bundle that contained a laptop, laptop case, flash drive, and printer. I got the case and flash drive already but the laptop and printer experienced shipping delays more then once. It did not come in on time so the sent me an email saying my shipment was lost.

Well actually they cancelled my laptop and said they will send it again and refunded the printer at that point. I used this service when they first created it, it was excellent I got my shipment on time I did read some complaint from other customers but I didn't really think it would happen to me. I should have paid the 9or10 dollars and let the professionals ship it. I will not use this service again nor will I use online from walmart because they don't deserve the money they get from shipping it through FedEx or ups if they can not effenifenly use their free service. I will be contacting someone on the phone to see what they can do for my account as in crediting or refunding half my price for what they gave me cause like I said this is not acceptable.

Last friday I called all the walmarts located in Foley, Fairhope, and Daphne Alabama as well as pensacola, Pace, and crestview Florida and asked if they carried Dr.Pepper Caffine Free. All stores told me "NO" I live in Robertsdale Al and was in search of the product because my boyfriends 12 year old son was born with congestive heart failure and the most recent thing the Doctors have taken from him is caffine. He is a Dr. Pepper fanatic and I wanted more than anything to be able to get him some to lift his spirits a bit. I first ended up in the Pace Store later that evening and found it there on the shelf and in the Daphne and Foley stores that Sunday and again found it on the shelf. However, at this point, I had already contacted the distabution center in Mobile Al and a local vendor to arrange for it to be brought into a local store the following week, That was no easy task and all of which could have been avoided if the sales persons at these store would have actually checked rather than deciding they didnt want to bother with it. Even if theyu were busy at the time, they could have certainly taken my name and number and called me back. I was very disappointed and wanted to share this.

We purchased a wedding set on March 15th it needed to be sized and we was told thar it can take up to 4 weeks. Well 4 weeks gone by and the set was never sent off. The purchase was made at sulphur Louisiana walmart. Very dissatisfied with the service and will be going today to get a refund.

Walmart wireless team has terrible customer service. On 7/08, Verizon introduced tiered pricing for their data plan. In order to take advantage of the original unlimited data plan, i had to place the order on or before 7/07. I placed the order on 7/06 which was more than 1 day before the deadline and I have a receipt from Walmart Let's Talk web site acknowledging the order on 7/06. Later, I found out that Walmart did not complete the order with Verizon until 7/08 which was 2 days later.

As a result, I was given the new tiered pricing for data plan. When this problem was discovered, I called Walmart Wireless and talked to Marie and Amri. They claimed that they were unable to help as the original unlimited plan was no longer available. The only remedy I had was to cancel the order and return the phones. They were no help at all!!! I called Verizon and within 10 minutes, they agreed to give me the unlimited data plan which in essence, covered for Walmart's mistake.

Walmart's customer support team (Marie and Amri) was very much un-helpful. They had their protocol and were unwilling to deviate from the script. I will never purchase from Walmart Wireless again and I will do my best to inform other consumers to stay away from Walmart Wireless.

On Tuesday January 1, 2013 My fiancee Mick to my 2000 Toyota Rav 4 to the Sevierville Wal Mart to have my oil changed. After the techs pulled my vehicle into the oil changing bay, the door started to come down. One of the techs yelled for someone to get it. That didnt happem. It did hit the back of my vehicle breaking the black visor.

The department manager Joe Parton wrote on my receipt that they would pay for the new visor and that he would call me and let me know what was going on. The part will need to be ordered from Fox Toyota, where I purchased the vehicle. As of yet I havent received a call. So at this point I have no idea when this issue will be resolved. It is safe to say that your company will pay to have this part installed as well?

This really is a serious inconvenience and I shouldnt have to be dealing with this at all. It's quite obvious that your staff is seriously imcompetent. I have heard horror stories about this particular location and now I see why. I do expect to have this resolved quickly. At this point im not sure if I need to contact a attorney or not.

I just dont understand how something like this can happen. It's very obvious that your staff has no regard for your customers and that unortunate. It's because of customers like myself that your employees even have their jobs.

I shop at Walmart almost daily, as the location near my home is within walking distance. I am speaking of the Walmart at "Monkey Junction" on Carolina Beach Road in Wilmington, NC. I have been living at this location for over 20 years. Prior to that, I shopped at the small Walmart that was in a shopping center nearby. I have enjoyed having a Walmart so close to me until the past year or so. This location needs to be cleaned up and not only the building but the employees, as well. The store is in serious need of cleaning and some renovations. The employees dress like they are going to a hoedown or taking a trip to the beach, and their attitudes and language are a bit to be desired. Foul mouth employees do not need to wait on customers. Some of them act like they are doing you a favor to wait on you. I don't need that and no one else does either. I have found myself traveling a few miles further now and shopping at Target. The employees are very friendly and it is a lot cleaner than Walmart. I know Walmart is a very big company and I know it got that way because it was a good company for many years. But, they have fallen down on the job and they are letting their customers down.

Walmart store on Mechanicsville turnpike in Hanover county, Va had improperly call police and identified me as performing the act of pay larceny which I was only trying to obtain help and place door locks which I wanted to place in layaway. The Walmart employee call police and police charge me with larceny. I will take this to court and also file civil suit on Walmart and their employee who improperly provided untruthful information on myself to police which were called to the scene.

I purchased a photo book on-line, prepaid for it, and received a confirmation email of the order and completion date. When I went to the Walmart store ( #1702 1000 N. Wickham Rd. Melbourne, FL) to pick it up, I was told by the man at the photo center that my item was not there and there was no record of the order on the computer.

When I showed him the email I received, he called customer service and claimed they told him my order did not go through properly on the computer and I needed to reorder it even though I received the confirmation email. I did this and the next morning I received a call from a different lady at the same photo center stating my item was there the whole time and had been processed on the original date I ordered it, but it was not finished because she did not know how to properly assemble the photo book and had to wait for assistance from her co-worker.

She stated the man I talked to last night had processed the original order, even though he told me that those types of orders were handled through a different company and then shipped to the store when completed. This man did not offer to help me find my purchased item and offered no explanation for what could have happened. He also told me wrong information and directed me to reorder the item, which ended up being unnecessary.

Then I found out today that my photo book is being created by someone who is not trained and incompetent. THIS WAS VERY DISTRESSFUL SINCE IT IS A HOLIDAY GIFT AND THE CUSTOMER SERVICE WAS VERY POOR AND UNPROFESSIONAL. THE OVERALL CUSTOMER SERVICE IS AWFUL AT THAT STORE WHERE THERE ARE FEW STAFF WORKING AND NEVER ENOUGH AT THE CHECK OUT LINE.

WALMART BETTER REEVALUATE THE PEOPLE IT HIRES AND CUSTOMER SERVICE OR IT WILL LOSE CUSTOMERS, MYSELF INCLUDED.

I was just at the wenatchee wa walmart. Every time i go there the cashiers cant even say hi they start sacnning your items if they were any slower i could take a nap. They act like it hurts to move at all they are the slowest checkers i have ever seen. It seems when they get a line they move slower. They use more bags that any other place i know. One item in a bag thats stupid i finally said can you put more items in one bag im tired of all these bags to carry in. Come on its not rocket science take some pride in your job and treat customers better they are your pay check. If i had a kmart in my town i would shop there before walmart.

I won't EVER spend another dollar at the Walmart in Dublin, GA...I found a ladies pocket book in an empty cart in the cart return in the parking lot. I took it inside after asking 2 ladies that i saw walking away from the area, who said that it wasn't theirs. I stopped an emplyee walking by asked if she could take the purse, that I had found in the parking lot, she tried to give to 3 other employees, none of which seemed to want to be bothered with having to take it.

I was a little worried by now that no one would even try to notify the owner.. So i decided to look and see who the owner was, maybe I could let her know that her pocket book was safe. Then the 1st cashier that declined to accept the pocket book, Shouts "Don't let that man go through that woman's purse!", insuating that I was up to no good! Then the first employee that I stopped snatched it out of my hands and took it behind the counter.

If I was gonna do something wrong, I wouldn't walk back into the store, garner a bunch of attention then do it in front of everyone!!! I had serious concerns about whether any them sorry/rude employees was even gonna inconvience themselves enough to try to notify the owner!!! I know that if my wife left her pocket book in public place, that she would worry herself to death until she knew that it was safe! That'll be last time I darken the doors of that store full of sorry, rude, lazy, and inconsiderate employees!!!