Walmart Complaints Continued... (Page 16)

In October 2012 one evening,i made an unexpected routine visit to the Walmart in Clewiston,FL.unlike other visits i have made many times before.this one has been very troubling. I was in the store nomore than 30-40 minut . Sometime during my shopping visit,my money was lost in the store. It was in my pocket,i did not visit any bathrooms or fitting rooms. I do not carry a wallet or purse. I had in my possession when i entered the store. The currency was as follows,2twenty,1ten&5ones total amount$55. I made a report (local police),the Walmart night manager, and was told someone would contact me about this matter. I contacted the store&p.d a few more times myself before i contacted a Walmart rep.on the 1-800 Walmart numbet,there should be some kind of proof that i did. Till this day nothing has been done to resolve this matter. Till this day i haven't heard anything else back from Walmart or the local p.d regarding this matter. Is there anything that can be done? Is this matter able to be corrected?

I moved into this area a few weeks ago and started using this Walmart store. I have been in the store about 7 times and spent serveral hundred dollars. At least 4 of the times the checkout times was extreamly long with something going wrong at the register and I spent as much as 35 minutes in the check out line. I went there tonight and ended up changing lanes 3 times because of delays in lines. I was in this one lane about 5 minutes and it got to the point that there was only 1 person in line ahead of me when the girl at the register turned off the light and motioned me to another line.

This was the final draw, I parked the cart over to the side and walked out leaving the food and other products in the cart.  I have managed a retail store for the last 28 years and I would have fired any employee that did that to a customer. My experience with this store is that it has very poor management. I have been in the sporting goods department and the carera department and waited for 15 minutes before someone came to help me. Many customers left with disgust and I should have too. There are many items not priced at all thruout the store, especially the power tools and that entire section.

You can never get anyone to help you and the staff are very rude. They never apoligize for delays in the line at all. I have said all that I am going to but I will never go in another Walmart store because of the last 2 weeks. I feel that giving them 2 weeks is more than enough.

Walmart 5400 Phillips Hwy, Jacksonville FL 32207

I purchased a Shark steam cleaner from a Walmart in KY on 12/23/2012. It was at 14800 Fort Campbell Blvd, Oak Grove, KY 42262. I paid $98.84 plus tax. It was a gift for my aunt who was there on vacation as well. She and I came home to Virginia Beach, VA. after New Years and last weekend, Sunday the 5th of January, 2013 she went to open the box and set things up. However, to her surprise, all the pads were inside with the instructions, but there was no actual unit inside the box. She gave me the box to return as I had the receipt. I went to do this today, Jan. 12, however, i was informed by customer service that I could not get an actual unit as it had been too long since the purchase date. I do not understand as to how 21 days is too long for a return. The only thing I can assume happened is that we accidentally picked up the floor display box. I don't know if you need to call the Walmart in KY to see if they have a floor model without the box. The number is 270-640-4744. My reference number is 235800787968. Please tell me how to resolve this as I would like an actual unit for my aunt. Thank you for your time in this matter.

Hi, I am a loyal Walmart customer, but each time I go to the Walmart in St.Helens, Oregon I have issues. On more than two occasions when I checkout, the items I'm purchasing ring up at a price different than what was labeled on the aisle. The cashiers act like I am being dishonest. One time I just left the items because they didn't offer to adjust the price or even do a price check. Tonight I had a couple clearance items and the price was only 47 cents different. This time they did a price check, which took at least five minutes, and when the staff returned he said they must have been in the wrong place because he found them on an endcap with the correct price. I let them know that I didn't find them there, that I had found them on the aisle along with two stacks of them. I know it was a small price difference but its very frustrating and embarrassing to be treated like I am being dishonest. I have only had issues at this location, I just wanted to bring it to your attention. Thanks.

I would not normally, never complain about services recieved. But.after a week of living with a haircut that im very unhappy with, I most. Took my daughter to get a haircut atWalmart in Colorado Spring Co. 85 /87. I paid $40.00 for both, after tips. I got home and my wife.pointed out the patches at the back of my head. Ive been a military member for many years. Just had to say something after my wife had to run our clippers though my hair today to try to fix it.

Bellevue Neighborhood Market Store #3098 15063 Main St Bellevue, WA 98007. I went into the store listed above to pick up DenTak to replace a filling until I could get into see a dentist. The most important thing is that everytime I go into a Wal Mart to purchase this product, I am immediately told that if it is not with the tooth paste that Wal Mart does not carry it. This is is incorrect. I have told Wal Mart stores in Washington State and Arizona State that the store does carry it but it is not in the place you would think it would be, but it is there or needs to be reordered. When I tell the various clerks it is there, we just have to find it. Wal Mart will move this product all the time. Why is isn't with the tooth paste I do not know.

Of course that would be logical and Wal Mart employees are not logical. This last time I tried numberous times to explain to "Sue", one of your employees that I have searched for it millions (OK an overstatement) and it is there and we just have to find it. She looked at me as we stood by the toothbushes and said, "If it is not here, we do not carry it" and walked away. End of story for her. I even had the box but she had no interest in looking at the packaging. I found a young man and told him you do have this. I am the customer, I go through this all the time, not every store puts the product in the same place. He took the used package from me and went to a man who appeared to be a supervisor.

This gentlemen and the young man looked up the information by scanning the bar code on the package. He found the product, gave the number to the young man and he and I went looking for it. We found it, it was out of stock so back to customer service and the supervisor ordered it and it would be in on the following Monday. This was Tuesday night. I could wait. Please ntoe when "Sue" heard the young man saying what the stock number was, she immediately appeared with a scanner in her hand. I told her to forget it, I found someone willing to listen to the customer. My question is why didn't she do that in the first place. Wal Mart is famous for having this type of customer service, "if it is not on the shelf then we don't have it" and walk away.

End of story. Stinks doesn't it. You have two males who do exhibit customer service, but not "Sue", she would do better in the stock room and never on the floor. Understand that I as the customer run into this problem with this product many times and not one of your employees working the floor will scan or even try to find it when I tell them my past experiences with finding the product. I told Sue that I have the packaging out in the car, shall I get it....she do not want it. Why or why do you train employees this way. If a customer tells you that it is available at Wal Mart but each Wal Mart puts it in different places. Why do they treat me, the customer, the one who uses the product, like I have not idea what I am talkign about. It has been a long time since Wal Mart has had true customer service, they have no-customer service.

This complaint is on reference to Walmart 92 Plaza Lane in Oxford, Alabama.

Someone from region needs to pay an unexpected visit to this store and see for themselves how terrible the management coordinates. They are ALWAYS out of everything and never have a variety or selection. My husband and I have continuously tried to give them the benefit of the doubt, but after tonight - we will be shopping at Target and Publix. People in the area have told us repeatedly that the Walmart in Anniston or Pell City is much better... well, I'm not driving 15 miles out of my way when the gas money I can save will just go to convenience and support stores that do have a variety and know how to properly order so that items are in stock!!!

I had an acc. With you of which I did not receive service and had was to cancel within days. However i'm receiving billing from you stating I owe you $21.81. Why am I to pay for service that I did not receive.further more you are threatening me to mess my credit up by turning this bill to a collection agency.

I'm 62-Watch income so when Walmart has the bins full of $5 DVD's I buy. Have tons of DVD's this way. Purchased one started to watch, but into program stopped and would not play. My dvd is fine, as put several others in to make sure. Have never had any problems before. Took my DVD with receipt to Store - Walmart on Hudson - Woodbury, MN to get refund and was told that once opened cannot get my $5 back. Sears, Target and anyone else does same. I asked - Then how does a person know if DVD works if they don't play it? Told same thing. Had to Exchange for same. Went to look for same but not available now. This is wrong. You just stole my small $5 from me. If you are doing this to me, how many others lose their $5 across this country. I want my $5 plus tax tack. I shop at Walmart all the time for your good prices and sure didn't expect to be treated this way.

I purchase your Walmart Family Mobile Plan cell phone service, my sons phone would not turn back on would shut off by it's self we were able to exchange it for another cell phone than 2 weeks later started having problems with the phone, we could not exchange it had to call the Walmart Family Mobile Plan cell phone service they said they would mail me out a box so i could return it and get my money back on a Walmart gift card, well it has been over a year and still no box to return the cell phone and no refund, i have called many times ,the people on the other end do not under stand English i keep getting all kinds of excuses . Some one needs to get there finger out of there ass as well have people talk good English. whats the matter no one has any one that speaks English, your a business you need to have people that can speak good English. It's pretty bad when you have to keep asking them to repeat them self's because you can not under stand them.

I have severe Arthritis and Degenerative Disc Decease. I walk with a cane. I can't walk very far. So if I want to go to Walmart I can hardly ever find a handicapped parking spot due to lazy people with no handicapped placard or tag using the parking spots. This makes it necessary for me to walk what is for me a long distance before I even get in the store. When I get inside it is not unusual for me to find the scooters are either not charged up or they are being used by people who don't need them. Young people and teenagers riding them for fun are not uncommon. It angers me to see an elderly or handicapped person trying to get around Walmart with a walker or cane. How do you think that makes Walmart look? Your store seems to not care at all about the handicapped, and make no effort to keep the teenagers off the scooters or enforce the handicapped parking. The scooters are left wherever they are when the batteries die or the joy riders leave. I try to avoid shopping there for these reasons. I did go there with my wife a few days ago, and had to go back to the car and wait because I couldn't walk any more. Your people don't care.

2/8/15 I shopped at Walmart on Rainbow & spring mt Las Vegas Nv. It took 45 mins. to check out because there were first 2 reg. open then as cust. complained they opened a 3rd. there were 50 people on line complaining. I asked to speak to a mgr and waited 20 mins before giving up. there were 15 items I attempted to buy but they were not priced. I needed help finding an item and asked 2 employees for help and they both told me the wrong dept and would not find out where it was located when I asked them to. The store was a mess, out of many items, Looked like the store was going out of business.I asked for a rain check for the item I came there for and was told you don't offer them. Many of us have said the same complaints in different stores so it's obvious a store policy to disrespect and disappoint paying customers. We were purchasing a few thousand a week between business, our rescue and personal shopping, but we are now boycotting all Walmarts. this has happened too often to waste our time patronizing a company that doesn't seem to want our business. We have posted this on facebook asking that people shop where we're wanted & respected.

I was at the Hallandale Beach, Florida Wal-Mart, they refused to honor competitors buy one get one free. Went late so we wouldn't hold up lines and cashier was upset they had to put everything back. She did forget one item and had to get manager approval to refund my money and she tried to blow me off until the cashier told her I was right behind her and then waited on another person before refunding my money! I was very disappointed in my service today (02/06/15) and now see why people pay higher prices, BETTER CUSTOMER SERVICE!

I am very upset with the whole savings catcher program, I truly believe it is a genius marketing tool and a great way for Walmart to control what they allow in regards to what consumers can save. First shoppers had the BOGO, which was awesome; however I can understand how that would have cost too much to the bottom line since cashiers were not able to check ever advertisement and consumers would take advantage of it. Fail on the consumers part to remain honest and shame on them for ruining it for the honest ones. So then here comes savings catcher, not quite BOGO since we are only refunded the difference on the price of the two items combined. Ok, well, that doesn't replace the BOGO, but it's something.

Adjustment to the savings catcher way - DONE!. Wait for my savings to come back, get my egiftcard but then at the store, have to hold up the line so a CSM can come and put the key in when I redeem my egiftcard.. OK, not the most convenient, but I'll deal with the glares and complaints of the people behind me (normally 8-10 people deep because my Walmart never has enough cashiers) to save a couple of bucks. Over the weeks of using the program, I start noticing that I'm not getting back as much as I think I am. I am an financial analyst, so let’s just say math and budgets are my thing. On my last receipt, I anticipated a refund back on two larger ticket items and several smaller ones. Out of the approximately 8 items that were BOGO at other stores, I received a refund on NONE of those. I got a few cents for a difference in grapes. So, I went through my receipt and indicated the discrepancy via the instructions.

I entered in the dates of the advertisement and the competitors name. I waited expecting the difference to show up. I received an email stating that the savings couldn't be found and that I had to submit a picture of the ad in a specific format (not a common format like a .jpeg, .pdf or .bit, but one that I’ve never heard of) to defend the fact that I'm not getting the proper reward. The email didn’t even state WHICH ITEM I needed to submit the documentation for. It’s been weeks since my purchases. I am an environmentally conscious individual, so I don’t normally have the actual paper hard copy advertisements. I normally do my shopping list on my phone. All this PLUS the fact that I don't recognize the format, I do not have the proper documentation to send in and can’t PROVE I am owed the “reward”. CONGRATULATIONS!!! You have now made it so difficult to save those extra dollars that I’m done with this whole insane program.

I have to rely on your proper data entry that is obviously not up to date nor accurate, plus I have to PROVE you are missing it... I can understand missing one item, but 8 items?.. that just seems intentional. Walmart now won't "lose" money by giving consumers money back on items that can get be purchased less expensive elsewhere. In return, I will no longer be shopping the deals, will no longer use the savings catcher and will be back to my old way of shopping the deals by going to Winn Dixie and Publix for their advertised BOGO's. I will no longer be doing my weekly shopping at Walmart or dealing with the madness you all have created. You all may have the "best" prices, but you have the worst customer service, the store is filthy, poorly stocked and I honestly feel this whole savings catcher was a calculated move by your marketing people to save face with taking away the BOGO as well as a way for you to control what savings are given.

Well done honestly - at least you have a couple of geniuses working for Walmart and they have done their job... they have maximized your profits. Maybe someone should check on the employees doing the data entry for the savings catcher program. Doesn’t seem to me that they are doing their jobs, or maybe they are?

I recently purchased a, "Ninja Supra Kitchen System 1200 watt", Ninja System. at Richmond, Kentucky Walmart. I was so excited to get it home and try it out, only to find all the pieces had been thrown in the box, nothing was placed where it should be, nothing was in plastic, the main part had fingerprints all over it, like it had been used, there were no paperwork, instructions, or whatever was suppose to be in the box, so I had no clue as to how to use it, I am so upset, I did not open the box because I do not open products until I get home, If I had, it would have saved me a 2 hour trip back to Walmart, I am 2 hours from a Walmart, so its going to cost me extra gas back there to return it, when did walmart start sticking returns back on the shelf, with the expensive products like this one just thrown back in the box, and everything missing, I expect when I have to pay for an item like this one, to be unopened and new with everything in the box ! with fingerprints all over it, someone had been handling it, god knows who, I'm sorry, I never complain like this, but I am so upset I purchased this in the shape it is in, I feel like something should be done, I think me gas should be paid for, because this is not my fault the product is used and messed with by probally another customer, the product is nasty with prints.

My daughter's income tax was posted today, and because she don't have a bank account the monies was posted to my wife's (her Mother's ) Walmart Card. However, Walmart card managers have decided to hold the money for the next TEN days alleging 'something amiss, Despite the faxed evidence they requested and received from us today(1-29-2015). we told them that our child is about to be evicted and she has Two children. The card customer service hung up on my wife TWICE, and hung-up again when she repeatedly asked for a mgr. when Emma Richardson finally called corporate they said "they didn't understand why they're still holding these monies but they cant over-ride the(" greedy insensitive ") card mgrs.

We recently visited your Walmart in Douglas Arizona and to be honest I was most displease. The store its self was nasty and unkempt. I've never seen one of your stores in such condition and was really surprise. On top of all that they seemed really racist. I took pictures for you but can't figure out where to send them.By the way, they have a leak under the water fountain that could cause someone to get hurt. I reported it and a month later it was still leaking..

My father and I went to purchase a battery for my Harley Davidson at the Wal-Mart off of Hulen St. after making my purchase we were approached at the exit by an officer and two people employed by Wal-Mart acting as a part of the loss prevention team. I was asked if I had put anything into my pockets that did not belong to me. I and my dad replied no. we were asked to accompany them to the security room or what ever it may have been called. mind you this was after I had already checked out and made my purchase as a paying customer. upon our arrival at the security room,we were asked to empty our pockets. they even took the liberty of searching and violating my dad's personal space. my question is what was it is that I or my dad had taken that I could not have purchased at the checkout, and what relevant excuse the officer had to suspect a paying customer would be shoplifting.

I was in grocery shopping and stopped by the meat dept to pick up a whole cut up chicken like I have done many times in the past. I noticed there wasn't any so I asked the person putting out meat and he said they didn't have any and he never has seen any. I asked him for a manager and I waited 10 minutes he had to call her 2 times just so she can tell me the same thing. But she said wait and she would get me another person in which I waited another 10 minutes and Tyler came up and asked me what I needed and I asked him you mean no one told you the problem and he said no, so I go over it all again so he can tell me the same thing. I asked them to please just go and cut me up one and said they can't do that. So after almost 25 minutes of waiting to get a cut up fryer to no avail, I told him well you wonder why people go to dillions for the groceries and told him thats where i will going in the future. So I left and went to Dillons to puchase my cut up fryer and other items I needed for our dinner.The Walmart I was at was 3030 N Rock Rd Wichita Ks 67226.

Before Thanksgiving I went to the Pharmacy at the Walmart in Huber Heights and asked if they could still order from Pure Health a dietary supplement called Pycnogenol The Pharmist on duty that day said to give her my name and phone number and she would check for me. After Christmas I went back to the Pharmacy to see if they had found out anything and nobody knew anything about my request and the female pharamist that took my information left the counter when she saw me and didnt return. Now today I went back in to see if anything had been done about my request and was told these werent available anymore it was only a one time thing Which I find funny since the Walmart in Sparta Tn says they stock it alll the time So I guess my question is is it company policy to sell to one of your stores and refuse to sell to another store. I use this supplement to make my psorasis go away and now I am being told it isnt available at the Walmart in Huber Heights. I believe the pharmist just didnt want to check on this for me and was trying to cover herself. If you could give me any information on this problem I would appreciate it. I live on a fixed income and cant afford to drive 6 hrs away to get this supplement.

walmart fired un fairly a worker that was devoted to walmart in Warsaw mo another worker lie got the faithful worker fired she been trying to get her fired for months because she didnt like her the worker that got fired because she asked the other co-worker if she could put back to carts into the freezer an she said yes an didnt an the faithful worker got fried because of the other worker didnt put the stuff back not fair or right the worker there worked over four years this will be a law suite unjustafided firing of a faithful worker. thats always try to go by the walmart hand book,this will be on the news to show how walmart treat there workers unfairly an not justafied . i have shoped at walmart in warsaw mo four over 26 years this is an outrage how walmart treat there workers

A supervisor name sunny on 01/19/2015 @ 12:4pm noon time while I as picking up item @ site to store, behaved very rudely & unprofessional. First did not have I.D. Badge & when asked his name refuse to give the name & even told the associate Ashely ( young girl) that was trying to get my order , he comes in out of know where without introducing himself , just jumped into my conversation & said not to give me his name, & stated do u understand English. This person need to be written up for this & the record to stay in file for future reference . Please someone f/u. Thanks

Have been to Liberal Ks walmart several times and my daughter is 19yrs old and have watched the security guy look her up and down. You should be able to do shopping without worrying that some sick man is looking like he should not be . Have complained to csm cause manager was not avaliable at that time she said they have had several complaints from other customers in this guy but he is hired through a differnt company . I think unless I must have something from this walmart will do my shopping somewhere else , or from a differnt town with a walmart .

As I was checking out of Walmart here in Merritt Island , Florida today, the check out clerk actually asked " Are you in need of any tobacco products today ?" I find that pushing tobacco products is very unnecessary. Maybe it's just me because I have never smoked and find it a very unhealthy and dirty habit, but knowing the health risks, why would you ever ask that question at a store checkout?

I was there to exchange an item. The line stretched back almost to the checkout lanes. There were 4 peopke walking around in customer service doing whatever, one was leaning on the counter. None were helping any if the many customers in line. Was just ridiculous. Finally they began working

I bought an 8-piece fried chicken at your Texarkana, Texas Walmart store less than an hour ago and it was horrible! It was very tough and old. I like Walmart fried chicken best because it is always fresh since selling so much but this was aweful. I get sick easily if eating chicken that has been out too long and always ask how long it has been out of the fryer before ordering. Not sure what’s up but the chicken hardly had any meat on it and was very very dry.
Not enough cashiers when checking out. You can do better with the prices you charge. Come on Walmart…you’re killing the American people!

I bought a Gateway Laptop refurbished computer one month ago,i purchased a ext.warranty for it.It keeps shuting off and restarting.I contacted walmart customer service and was told to call Gateway because it was a factory warranty issue.They said to call ext warranty which said they would send a box and send to repair,told me to send recovery disk.I did not get one with product,told me i would have to contact Gateway and get one They charge for this.I called warranty back and asked why i have to purchase something that was not my fault.They said i would have to contact walmart with my problem.I have always bought from Walmart and been telling family and friends walmart is a great deal.But i would not recommend this to anyone again,i was completely unprepared for this nightmare.It has left me a sickfeeling towards Walmart.Hope somebody reads this and does something about this.

First let me say that I have three herniated disks in my lower back as well as a fractured vertebrae. On 3-18 2014, I had my doctor call in a prescription to the Wal mart pharmacy located at 1901 E. Noble Ave. in Visalia Ca. upon being contacted to let me know the prescription was ready I drove to the pharmacy. As I pulled out my credit card I was informed that the prescription was not in stock. This was very disheartening as I was in extensive pain and was told over the phone that the prescription was ready. I was then told that they could try to have it the next day which they did and I was able to receive it. Upon arriving home and looking at the bottle it appeared to me to be a little short.

Not much did I think of this as I thought surely it cannot be less. Earlier today I counted my tablets to discover that the amount left would be the equivalent of me taking twice the prescribed dose. I take only the prescribed dose and I Keep my tablets in a locked box where no one else can access them. I think they gave only what they could get in and charged me for the full amount. I know that there is now no way to prove this allegation but I have been taking this medication for a lot of months and I know what a full amount should look like inside the bottle.

I do not abuse this medication, I do not share it with anyone, I do not sell it, give it away or anything of the sort. They had to have handed me less than what the allotted amount was supposed to be, this is the only possible explanation. So after 9 days, I now have less than a two weeks supply on a 30 day prescription. I am not an addict nor a thief or a cheat. I feel that this is what they did to me and I feel that it deserves an investigation. Not to mention, the pharmacy workers are also among the rudest, nastiest service people I have ever met.

We were glad when Walmart expanded the Park City, Utah Walmart store. We do most of our shopping at Walmart, but I am afraid that is going to change. My wife and I are not young kids any more and it is already enough that we walk all over the store to do our shopping.

Our complaint is that there is always 20 items or less registers open with Walmart employees standing around doing nothing. But the people that actually shop and spend some money have to walk to the farthest registers and at best there are two of them open with a long line. Yet there are 10 registers open of 20 items or less with no customers.

With that being said, if there is not a change for the better, soon, Smiths is right across the street and we will not be shopping at Walmart any more.

No matter when I go to the local store, the shelves are empty especially on Satursday. There are no associates around to help or ask. I cannot shop on any other day due to work restraints. Seems likes an item is out of stock for weeks on end and then when it does show up there is only 1 or 2 items on shelf. It never use to be like that. I can go to Valpo or South bend and items are there mostly. Sometimes even the Michigan City, IN store is the same way.

I shop at the Altoona Pa Walmart, I am there twice a week and spend well over $300 at a time. Recently, my son was ready to leave to go back to college and went to load up his car and found that he had a flat tire. We immediately took the tire(not the car) just the tire out to the automotive center (2:16) they checked it in.

Well it is now 4:47 and guess what ? The tire is still not done!! They told him it would be an hour to an hour and a half, Ok fine, well it is now going on 2 and a 1/2 hours. This is totally unacceptable. It is actually pathetic, that your service center takes 21/2 hours to plug a tire. I have done this done before and it takes a whole 5 minutes. I realize that you may have had other customers ahead of us which they told us that there were 2 other tire repairs ahead of us.

Come on seriously, like I said it takes 5 min 10 at the most. You obviously have some real issues with your employees if it takes them that long. I even explained to the lady on the phone that this was an emergency! He had others waiting for him that he was giving a ride and they had papers due for tomorrow and she didn’t really care. I got the BS that we have to take them in order, That is ridiculous. Do you only have 1 employee? You really need to rethink and get new management to organize your customers needs.

I just got home from shopping at walmart on st charles rock rd in bridgeton and found that I did not get the quart of oil I purchased this morning. This is the third time that I have been shorted an item this year. The problem is twofold your cashiers put the products in the plastic bags but dont spin the bags around, this time I spun the bags around myself and didnt see the quart of oil so I assumed the oil was in the one bag I had. I dont what the cashier did with the quart of oil but I didnt get it, and its on my receipt so I will return for it. This is a large problem that needs to be corrected Im a steady customer and shouldnt have to worry about being shorted items. 

I was on a check-out line at the Walmart in Watchung, NJ last night at approximately 9:30-10:00pm. While waiting I observed an employee (female) standing at a terminal (#14). She wasn’t doing anything – just standing. There was no one in her lane and the light to the terminal was out. I asked the employee if she (her register) was open. She replied affirmatively with a knod. I pushed my cart up to the register and began placing my items on the counter.

While I was doing so the employee began speaking to a man & woman (couple) in spanish and directed them to go around me so she could complete their purchase as they had less items. I looked at the employee and the other people and said “no I waited and I’d like to hurry up and leave too.” It was as if she did not care what I said as she proceeded to ring the couple’s purchase. After the couple exited the store I told the employee that I didn’t appreciate what she did and had she simply been respectful and asked me if it was alright I would’ve most likely said “ok”; however, what she did was downright rude. The employee looked at me, smiled, and said nothing. As I putting my items on the counter the employee started yelling at me saying “don’t throw things”; “I’m not gonna put up with you throwing things”. As she proceeded to storm away from the register she’s hollering how she’s gonna tell her manager.

She walks over to an older man several cash registers away and says what – I have no idea. The man who identified himself as the customer service manager (after I asked him who he was) approached me and said” what’s the matter?” As I began to explain what happened (I admttedly was speaking loudly as I was EXTREMELY frustrated) the female employee tries to interject and I told her to not interrupt me as I wasn’t talking to her. To my surprise the customer service manager tells me to not speak to the employee “that way”. I looked at him and told him that I’ll speak in any tone I choose ESPECIALLY given the rude, disrepectful treatment to which I was just subjected. The customer service manager (now with his voice raised) was telling me to lower my voice and to not point at him, which my hand wasn’t even raised.

I told him that I wanted to speak with his supervisor. He passively/aggressively walked away from the register saying I’ll get you a manager alright; all while he lingered in the vicinity as I stood waiting for a store manager to ascend. After waiting for several minutes I called the store from my cell phone, explained what transpired, and requested a store manager at register #14. After waiting a while (again) an assistant store manager presented himself. I explained the situation as the customer service manager lingered in the area the entire time. I didn’t have a great deal of trust that there would be any repercussions for either the employee or the customer service manager because as the assistant manager was apologizing for the incident I told him that I want the individuals to apologize.

And, I pointed out to the assistant store manager that if he were sincere about the actions of his employees being TOTALLY inapprorpriate he would have directed the customer service manager, who was standing two registers away to come to me and apologize, which he didn’t. In my opinion Walmart condones its employees racial discrimination as evidenced by their response to the situation. I wonder how much revenue Walmart would generate solely from hispanic patronage. It certainly appears that Walmart caterers hispanics without ANY regard for African-Americans. Coincidentally, my fiance is 100% Colombian; born and raised. So, for anyone who may atttempt to ignorantly conclude that my complaint is racially and irrationally motivated – I want to set the record straight.

I’ve been a loyal Walmart consumer for years despite all of the negative things I’ve heard and/or seen about Walmart (especially in the media). But, I must say ,retrospectively, that I’m not surprized about the POOR manner in which Walmart responded to the matter. By the way – just a word of advice to corporate Walmart – you may want to rethink and/or revise your criteria for a CUSTOMER SERVICE manager becaause the man I encountered did NOT exhibit not ONE ounce of customer service. I truly believe he was prejudiced by whatever the employee told him before he spoke with me as evidenced by the way he approached me stearnly inquiring – “what’s the matter?” and telling me not to speak to her (employee) that way. For whatever its worth – I’m done with Walmart!!!!!! I’ll spend my hard-earned money with an establishment that doesn’t discriminate against African-Americans.

I odered the South Shore SoHo Full / Queen Storage Platform Bed Black. I read all the reviews online and decided to buy this item….I found a big chunk was out of one of the panels and the bracket for the drawer was bent. I decided to go ahead and fix these items but the drawer DOES NOT open and close with out tugging on it or pushing it hard..I am not pleased..I think I will no longer buy items like this online through Wal-mart. And I will not believe the online reviews. It said it only took about 2 hours to put together.. NOT if the drawer brackets are bent…….I would send this item back if I would not have trusted Wal-mart and not have put the packaging in the dumpster…now I cannot return this item because I do not have the original packaging.. I don’t believe this item is worth the $179.00..I paid for it….a personal note…round the corners that go at the foot of the bed…then maybe my daughter would not be black and blue from hitting it all the time.

I’ve drank the V8 Juice with a hint of black pepper every morning at breakfast since I first saw it. It has vanished from the Weat Monroe LA store shelves. My doctor told me he loves the V8 with a hint of black pepper too. Why did the store stop having it? I’m 68 years old andlove the juice plus it’s very healthy to drink. I called the maker of the juice and it’s available. Please stock it.

I just came from Walmart and had bought a thing of velveeta cheese and when I went to use it I noticed it looked like it had been opened already, soI thought maybe it was one I had in my refridgetor so.I checked my recipet with the box #2100061689 the one I had just bought. It only has 12 oz in it but looks like it was packaged this way. I can send a.picture if you need me to but I wasn’t about to use it. The long number on the silver package was 04050007199300. What do I need to do and what are you gonna do about your product that I bought and not very happy about.

I was in Neighborhood Walmart in Newport News, VA at approximately 6:30 this morning. They open at six; When I got ready to check out the only registers open were the self service ones; I told Debra in green coat that I could not use those. (age 70 in June) She would not open a register and check me out; I went over to customer service desk and put my stuff on the counter. Debra would not come over there either. Another lady left her stuff at the self service register and left the store.

It was only when I yelled for a store manager that a wonderful smiling blonde haired girl came to my rescue. She put my stuff back in the cart and took me over to regular register and called Eddie to come and check me out; I think her name was Ellen; She wore a blue coat. Eddie was all smiles and helpful too. This is not the first time that I have had a problem with Debra in that store. She evidently does not like white people and definitely has an attitude when it comes to waiting on them. When this Walmart first opened I waited in line over 40 minutes to return something.

I have ordered Samsung S3 tied to At&T in last week of feb but I never received it.My order was clearly ready to be shipped on 27th Feb itself but I asked them to hold because I would not be available I clearly mentioned while placing the order that my order be shipped on either proceeding monday or tuesday and they said yes then. .But they did not send it so and sent me later. They say Fedex has left the package in front of the door on wednesday when I was not available.

I did not see any package.I had to call customer care more than 10 times and the issue is still pending. They offered to send me replacement phone but to the At&T registered address. I no longer stay there and address on At&T is my cousin’s who is the primary At&T account holder. I got the address changed from At&T and called back again. They said Fedex is investigating it but I was in no rush so I thought I could wait. In the mean while I called them 3 or 4 times and still the response is Fedex is investigating. Fedex has apparently rejected the claim it seems.I called back on May 1st and to my surprise I realized that Fedex has rejected and Walmart did not even care to intimate me about this.

This time they transferred me to another department who were clearly arrogant and did not even care to respond. All they say is they cannot help. I had to talk to manager and so they said she will call back when she is free in next 24 hrs.I called them thrice over next 2 days to get to manager but clearly I could not. After long wait of 48 hrs, manager called me and told me the same thing and said she cannot do anything rather she sounds she wont do anything.I thought Walmart had more responsible people. I am the one who lost money here and they do not even care anymore. I definitely would not leave this and I want my money back. I no more would like to involve with walmart. All I need is my money back.

My complain is towards a Walmart manager working on 4/9/13 at around 8:30 p.m. And she is the only manager working at that time. Well my complain is that when comping the toilet paper angel soft 24 rolls from an ad on a website the main store manager gave me, that manager at the store said she would not comp that because its not the regular toilet paper. And the ad does not even mention if the paper is double or regular. But either she said she wouldn’t do it. It’s been quite long since I had any issues until tonight and if Walmart is not going to allow the comping then why advertise it thru tv and even make a website with the comp prices they will allow when the managers won’t even do their job of great customer service and comp what is advertised by WALMART on a website.

I became disabled in Sept. 2012, so I need the use of a motorized cart to do my shopping. However, due to location, the Wal-Mart I shop at most frequently never seems to have any motorized carts and most of the people working at that location are not at all helpful and some are down right rude. Several times I’ve almost fallen because of some of my experiences within the store. All my prescriptions are with Wal-Mart on Franklin, but yesterday I could not pick them up because I couldn’t stand long enough to get them and there were no carts available, so now I’m debating as to whether I should transfer my prescriptions elsewhere.

In Feb. and March combined I spent $789.62, if you don’t care about the business some other store might. Most of the Wal-Marts I shop at are excellent, go the extra mile with service and have good attitudes, so what is the story with East Franklin? I tried to complain at the store level, but that was a joke. So many people are out of work right now seems like you could hire people who look and act like professionals and are glad to wait on you and have a job. Please get some carts for customers who need them.

About two months ago I noticed a big pile of 12 OZ Raw Spanish Peanuts (Distributor by John and Sanflippo) for 1 / 2 of the regular price at wal-mart Dodge City. I purchased about 40 of them.

After I consumed one of the bags, I got food poisoning and terribly sick and end up to ER. Despite all the proofs that I have I could not get Wal-mart to pay for my hospital bills. One attorney advised me class action is the only way to bring law suit against this Greedy Giant

I was very unimpressed with the service that I received at the check-out counter at the Capilano Mall store in North Vancouver, B.C. on Sunday February 17th, 2013. There was only one cashier open at the check-outs on the west exit of the store and the other cashier had his light off indicating that he was closed. The person who oversees the check-outs, who I will refer to as the “attendant”, was at the check-out beside us.

A cashier approached the attendant waiting to get onto that checkout. The attendant, once finished with what she was doing told the person ahead of me, who was the next person in line, that she could be helped at this checkout. Since the person that was being rung in at the first checkout that I was standing at had a large purchase I followed the lady that was in front of me over to the next checkout. Once we were both there the cashier then informed us that she had to leave and go upstairs to swipe in. So there we were standing in line with no cashier. Of course at this point I had lost my place in the previous line.

When the attendant came back to the checkout with no cashier she asked us “Where did she go”? I told her that she told us that she had to go upstairs to swipe in. When I asked the attendant why she pulled the lady initially ahead of me from the first line-up over to this checkout that was opening up if the cashier wasn’t ready to work she said “I don’t know that she hasn’t swiped in until she tries to get on cash” and then said the she didn’t tell me to come over to this checkout”. In my opinion if a cashier is on the floor waiting to get on cash she should already have swiped in and be ready to work.

So while we were waiting for this cashier to come back, which took awhile I might add, the attendant told me that the cashier who had had his light off indicating that he was closed before is now open. So to add to my frustration, the attendant did not make sure that this cashier that just opened took me next, she just let 3 other customers go in line in front of me!

I am extremely appalled by the lack of customer service that I received. At no time was there an apology and the comment, “I didn’t ask you to move over to this line”, was very unprofessional. I work in the customer service industry myself and I have never spoken to or treated a customer in that manner.

I understand that you will not be ordering ammo but just last night i was told you do and it sells out by seven oclock so i went and nothing was their i was lied to by walmart. I will no longer be doing business with walmart untill you stock ammo. I hope you go out of business with obama because he is costing you business. Have a slow day.

Dear Wal-Mart Canada, I am writing you to explain my frustration with your store located at, 1305 Lawrence Ave. W. North York , ON. Store number 3105. There have been numerous occasions while shopping at your store since I moved to Toronto 2 years ago, which have disgusted and frustrated me in a level never reached by any store before.The final occurrence of unsatisfactory customer service happening tonight, which lead to this letter. I don’t feel like I can actually step back in your store, knowing how poor the quality of service is. I feel that since my move to Toronto that I am not accustomed to this poor service at Wal-Mart and will be forced to make my business elsewhere.

Following is a detailed account of situations that I have found unsatisfactory at this location. Please think to yourself while reading this, if you would like to shop at this Wal-Mart or switch to a competitor with better customer service, customer satisfaction and levels of service.

13/01/2013 at 9h45 pm, I went with my cousin, to buy diapers for my newborn baby, I choose Huggies types 2 sizes 204, and I show to the cashier, Shoppers”s flyer to use price match, She called directly the manager, after one minutes, the assistant manager came ( solvik), Hi told me; we don’t do price match for this sizes (204), because it’s expensive, if you want choose the other size (120). My general perception of this store is of poor customer service, satisfaction, Two major foundations important to any business. I just moved here and people always talk negatively about this location. Please review all my comments. I have plenty more and would like to discuss them if you feel necessary.

I went to the walmart automotive dept. I got an oil change. The employee asked if wanted to replace my air filter I asked how much and was told $11.00 dollars. I went into the store to do some purchases then returned to the automotive dept. Now my air filter purchase was amazingly higher $25.94. I will never go back and get any service from that dept. again. The man at the register did not care if I was upset or not. He just shugged his shoulders. What happened to customer service? I should have just told him to take it back out. I never make complaint but this purchase upset me so much I decided this was worthy of my time. Layton store #01699 745 W Hillfield Rd Layton Utah 84041-0000 US Store Manager Craig Allred. Order number 0048570084814. At the bottom of the receipt it says change oil filter for sure At $11.00 I thought ok lets do it. Had I known it was $ 25.94 I would not have done it. Just not. I do not expect any response from this complaint.

Candles went on sale for $1.00 today and a worker was putting them on a shelf from a basket. Since I could not get close to the shelf I was looking at the one in the basket. She was still putting them on the shelf from this basket. I took a candle from the basket and then she stopped what she was doing and told me to give her candle back. She was doing her shopping while filling the shelfs. She was on the time clock. I do not feel the employees should shop at the same time as the customers. If they need it that bad they should have picked them before bringing them out to sell. She and another worker had two basket full of items that were on sale. She told the other employee go put them some where no one could touch them. This was at the wal-mart on 87 and 410. The one that asked for the candle back, was some type of superviser. I was very disappointed in her attitude. I had not had that type of treatment at any Wal-Mart.

I was just at Walmart last night shopping with my grandfather and I was looking for a mattress cover for my bed and when I looked at them I could find the price. For a full size cover I could not find a price for. It and the sales person was never to be found not could I find a price machine that worked and the managers are just allowing this to happening but I’m getting tired of it I know if I worked I would never ignore the customer nor not help them I should know I worked there. And these people who work at this store #464 tey have tattoos.

Or piercings it’s digusting I thought Walmart had great hiring standards well at least my Walmart I thought but I guess the managers don’t care do they and dept managers sister should be allowed to get up in people’s faces like mine and bully them now I have filed a complaint but I have heard nothing back and the people who work in personnel. Don’t even answer there phones right when I ask for a certain person in personnel. They always give me another perso. To talk to its annoying an managers do the same thing and the door greeters when I saw last night one girl was texting and didn’t even greet or say hello which was rude and half of the people In the back who are working a dept and there are people that need help with something there not even there look listen all I’m saying is my Walmart store on 3829 hwy77 off of 624 should have a little class and not be rude at all.

Sincerely a worried customer /former worker who busted her but to keep that store the way it was.

The wal-mart on Gatlin Boulevard, Port St. Lucie, FL needs more cashiers in the afternoon, from 4:30 to at least 6:30. I go there quite often and have to stand in line for twenty to thirty minutes. Today was the worst. I was in line for 35 minutes. Please contact managment and do something about this. Everyone was complaining. Your prices are not that great to have to put up with this much longer.

I have been with walmart pharmacy on Bobby Jones in Augusta Ga. for many years, I have had no problems until recently. I take glipizide for diabetes,10 mg per day. My doctor increased it to 20 mg per day, He called in the perscription , but when I went in to pick it up, they said that he did not state weather it was time release or not, so they would have to call him. this was 11am. they said my doctor was out to lunch and i would have to wait till he called them. He called them at 3pm but I had to wait until 6:30 pm for my perscription. It is 45 mile round trip for me from home to walmart and back so I had to wait 7 1/2 hrs and when I said this was too long the cashier told me thats my problem. not happy