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Write for Us Walmart Complaints Continued... (Page 27)
1684+ reviews added so far. Upset? Call Walmart corporate: 1-800-WALMART
I was at the walmart on old national and i really just wanted to walk back out or personally speak to a manager about my service. First walking into the walmart bathroom I was utterly displeased tissue was everywhere no toilet paper water was all over the place and the stalls was disgusting. I went ti the electronic section with my sister to get a tablet and had to wait hours just to even get someone for service then had to wait another half hour just for them to come over. On top. Of that there were no grocery carts I had to go outside in the rain in the Parking lot. lot to get one i need yall to get it together all these new hired employees it should not look like this.
Walmart has the worst customer service. They take forever to answer the phones. when they do, they transferr you to the right department while your in mid sentience and all you here is "one moment" They soound as if you have just ruined their entire day with your phone call. Its not professional . Walmart seems to hire anybody these days. S....A....D
Trying to call to see about an ordered item and get stuck on hold for long periods of time and calling back over and over and over and over again with nothing accomplished. Then speaking with the manager about issue to be insulted by them and rudely hung up on. This is unacceptable behavior. This manager's name is Jennifer. This happened around 3;30 p.m. on February 21 2015.
I had Walmart / Family Mobile for over a year on two seperate telephones and the service was never 100%, dropped calls and messages missed. My real problem is when you try to contact the company for any reason a non-english speaking or understanding person most likely in another country would answer the call and have difficulty understanding me or I would not understand the person. Recently I decided to replace with another carrier and I ported my telephones and called to say I was leaving Family Mobile. My problem was the person on the other end of the line and trying to get the idea I was leaving the plan.
He in this case was only interested in telling me I was overdue for my monthly payment and I tried to explain I knew that and was really a week overdue and would wait to get the final bill in order to reach the correct amount. I am too old to fool around with my credit and take my score very seriously. I had the new carrier port my number. I paid the Family Mobile bill the next day and and felt all was well! Big mistake now Family Mobile wants another $88.00 for not reporting my cancellation. I have filed a protest with the FCC and will file one with BBB today, this kind of treatment should be reported every time a customer is billed for the companies incompent employees.
We purchased a Visio "60" TV April 25th 2014 and brought a three year service plan in addition to a one year manufactures warranty. Unfortunately, after ten months the TV broke down. We called it to be serviced through Visio, who put us through to HDTV tech working with a contract company named Diversified TV. After, constant back and forth, repeatedly given rhetoric about the inability to service, this TV due to a height requirement (cannot service if, TV is higher than 5 ft. from floor) that was never disclosed when TV was purchased. Nor at time of sale when we also paid for TV to be mounted.
My husband and I both have disabilities and repeatedly informed these people (Diversified TV), that we were unable to unmount the TV. Had we known of this stipulation, we would have not opted to pay for it to be mounted in the first place. And to raise a question, if Walmart and all parties connected with service of such items, sell these items which the majority of the time are brought to be mounted, how do those who have disabilities, get properly serviced with these items. If the stipulation is in placed? Being, again unaware of this Height requirement, that was not disclosed at Point of Sale. I feel this is a breach of contract, or a misrepresentation of services, if you purchase an extended warranty on an item, in addition to the manufactures warranty, only to find when said services are requested, there are stipulation that weren't mention at time of sale.
It has been very disheartening process in addition to dealing with unprofessional people who seemingly, will hide behind a policy that needs to be revamped and revised. Shame on Walmart, Visio, Diversified TV and everyone connected with this idiotic policy, that doesn’t provide allowances for those who have disabilities. Or unable to physically, remove a TV purchased. I have shopped at Walmart for years and never dealt with a travesty of this multitude.
I need someone to contact me in reference to my visa prepaid debit card I can not get a resolution or any kind of help from any representatives at 8779374098. I have no been able to use my card or get my money off of it there has also been transactions made that was not made by me and I do not understand how because they put a block on my card on feb. 2 due to suspicious activity and was suppose to mail me a new card which I still have not received. I called on feb 16 to see what the status was on my new card and checked the balance of the card and it had a zero balance and it should of had 178.00 dollars on it. The hold was put on the card feb 2 I have not been able or made any transactions since then I asked that the hold be removed back on the second and they informed me they could not do that I would have to wait for my new card. I have spoke with three or four different reps and I have asked all of them to let me speak to someone that is higher than them so I could get this resolved and I am always told there is no one else I can speak with. I need to be contacted by someone who can help me get my money back and problem resolved I do not want to have to take further actions. Your help is greatly appreciated thank you.
This complaint is not your usual complaint, it is not about any employee, the employees I run into are nice people. I don't buy pet food at Walmart anymore, why you ask, because you are always out of the cat food I need. This has been going on for a couple of months now. I shop at the Lavale Walmart in western Maryland. Why is this, and no it is not the boy who stalks the shelves. I spend arount 75 to 80 dollars a month on just cat food. I notice you are loosing your edge on price also, of course it makes no difference, because you don't have the Mdse. anyway.
Oh and by the way, I just pick up the other stuff I need where I get my cat food. So what ever your reasons are, I hope you are happy, and spreading out on the other Mdse. to make the shelves a little full, is just compounding the problem. I normally let this stuff go and not say anything about it, but this has been going on for months. I think you have fallen into that retail trap of trying to save labor costs, problem is, you loose all the way around. It takes years to build loyal customers, but a very short time to loose them. Thanks for letting me get this off my chest.
The check out lines at the local Walmart are outrageous! I think it is absolutely wrong that Walmart has successfully forced two major supermarket chains out of business in the area but can't even be bothered to hire extra help to man an additional COUPLE of cash registers. This is Las Vegas. Specifically, 1807 West Craig Road 89032. Prime shopping hours are different here than you would find in other parts of the country. This is a "24 hour" environment. Between the hours of 8pm and midnight, there are usually several people shopping. I am certain that management knows this. There are many times that I have witnessed people get frustrated and dump their potential purchases and walk out. There are also those times that I saw people walk out with potential purchases without paying for them. Who am I going to report that to? I have yet to get that question answered. I would like to see this problem addressed rather than simply ignored.
Two words "totally disappointed". I'm disappointed Walmart would actually take a mutilated box from the warehouse and have it shipped to a paying customer, not once, but twice. There should be a rule allowing a delivery driver the option to refuse to pick up, ship, and drop off a destroyed item on a customer's doorstep. Is this the type of warehouse, shipping service I can expect from Walmart on-line shopping? Isn't there a system in place to verify items being sold are not damaged prior to being shipped to paying customers? With this type of on-line service, Walmart shopping will no longer be an option for my purchases. One suggestion that I would like to make, take the Summit Mountain Media Center out of your in stock items for purchase since Walmart evidently does not have any that are undamaged in stock.
I had an appointment in Toronto. Before leaving for the day we stopped into the Supercentre, 3600 Major Macenzie Drive, Vaughan, At this store I purchased 2 bottle of Scrub Free. At this point I must add we live 3.5 hours away( from the GTA.As we are getting closer to our turn , I mention to my husband that I can smell something , but I'm not just sure wat it is. So we start to unload the car and take things into the home, Where I first sit several bags on the kitchen table. Out of the bag falls the bottle of Scrub Free with Bleach. The cover was not on tight and now there is a large wet spot on the kitchen table cloth. I have it soaking, so I don't know it I will be able to save that or not. Next was our luggage. One look at that and I could have cried.Covered in the Scrub Free with Bleach product.
Racing to get the clothing out, I discovered that my husband lost one pair of drress pants and some socks.I lost one pair of dress capries and blouse to match them and one bra. My next find was the luggage. Tonight I lost an over the shoulder bag and my large peice of luggage. This doesn't even make mention of the trunk of the car. Trying to keep our humor about us, we say the car at least smells clean. I am hoping in some way you are able to help us to replace at least some of these items. I would be grateful and that would go a long way in what I tell people about Walmart and how you help us ut. Thanking you in advance and hoping to hear from you soon.
I was in the checkout line for 20 items or less today and the family in front of me clearly had 30-40 items and I mentioned it to them and they began to remove the few items on the counter. The checkout lady told them they could still check out there with the greater number of items. I said that they had way too many items and was informed that it was Walmart's policy not to turn them away. I asked to speak to a manager who proceeded to tell me that it was rude to not check them out. I asked if it was rude for me to have to allow them to check out when I had less than ten items and he agreed that it was rude to me. However he said it was policy and basically walked away. If you are going to have 20 item or less checkouts, enforce it and make those people go to another line. If you don't enforce it then people will continually violate it because they know they can get away with it. This happened once before and I did not pursue it but it makes me angry that you don't enforce rules.
First: I am a Wal-Mart stockholder and have been for at least 30 years, so you know that I have done well in that department. Second: I am a caucasian male, age 80, retired businessman and life-long Arkansan. Third: This evening, Friday, November 9, 2012, at approximately 8:00 p.m. I went to the Wal-Mart Supercenter on Rogers Avenue in Fort Smith, Arkansas, to purchase ammunition for two handguns ( for which I am the legal registered owner).
Of course, all of the cabinets in the Sporting Center were locked, which is as it should be, and at least three, perhaps four or more, persons were looking at the various items and then looking about for a clerk of some sort. Count me in that last group; I waited for at least 10 minutes and no clerk was ever visible. One other man as he was leaving said if he saw a "blue jacket" he would send them over. None was found. I went to look in other aisles, passed the handy "check a price" scanner (with no provision for requesting assistance) and finally found a lady clerk in an entirely different department. She offered to telephone for help, and I should go back and wait at the Sporting department.
This I did, for not more than 5 more minutes, to no avail. Yes, I didn't buy the $50 - $60 of products that I specifically came to buy, but my wife was able to spend over $60 in the grocery department, and after waiting 5th in line for check-out, we left the store. I am not saying that I will never shop Wal-Mart again ... it is still partly my store! Is this already an expression of the fear for the next four years of Obama's dictatorship?
The Walmart in Lagrange Texas. I bought a set of rings for my wife on November 19. The lady told they would be in about 2 to three weeks well guess what. They sent the order in on November 28. So now I have to wait. Plus I asked to talk to the manager but he is never there . They told me they would be here so I payed for my daughter to be here from Alaska to give these rings to her mother. But guess what that want happen another thing we called and complained so they going to give me a 25 dollar gift card whoopie do. Another thing the on lady I talked to on Monday November 3 Told me it was sent on next day after I bought them she would never give me her name I asked to speak to the manager guess what. He's not there.
I hate the ship to store it is unorganized and unprofessional they have lost two of my shipments and instead of going through and red hopping another item they refunded my money which I don't have a problem with but instead of them trying to resend they take the easy way out. I order a bundle that contained a laptop, laptop case, flash drive, and printer. I got the case and flash drive already but the laptop and printer experienced shipping delays more then once. It did not come in on time so the sent me an email saying my shipment was lost.
Well actually they cancelled my laptop and said they will send it again and refunded the printer at that point. I used this service when they first created it, it was excellent I got my shipment on time I did read some complaint from other customers but I didn't really think it would happen to me. I should have paid the 9or10 dollars and let the professionals ship it. I will not use this service again nor will I use online from walmart because they don't deserve the money they get from shipping it through FedEx or ups if they can not effenifenly use their free service. I will be contacting someone on the phone to see what they can do for my account as in crediting or refunding half my price for what they gave me cause like I said this is not acceptable.
Shopping carts with wheels that have flat spots and go bump bumpity Bump. Most of the shopping cart at the Walmart in Henderson, NV have bad wheels and shake go thump thump through the isles. Shaking the merchandise and the customer. I would think that it would be embarrassing to the corporation that they are to cheap to put new wheels on the carts or provide new carts. Shopping at Walmart is like going to the slums to shop compared to Targets smooth as silk shopping carts. Please do something to fix this problem. It is hard to hold onto the cart as one travels around the store.
Last friday I called all the walmarts located in Foley, Fairhope, and Daphne Alabama as well as pensacola, Pace, and crestview Florida and asked if they carried Dr.Pepper Caffine Free. All stores told me "NO" I live in Robertsdale Al and was in search of the product because my boyfriends 12 year old son was born with congestive heart failure and the most recent thing the Doctors have taken from him is caffine. He is a Dr. Pepper fanatic and I wanted more than anything to be able to get him some to lift his spirits a bit. I first ended up in the Pace Store later that evening and found it there on the shelf and in the Daphne and Foley stores that Sunday and again found it on the shelf. However, at this point, I had already contacted the distabution center in Mobile Al and a local vendor to arrange for it to be brought into a local store the following week, That was no easy task and all of which could have been avoided if the sales persons at these store would have actually checked rather than deciding they didnt want to bother with it. Even if theyu were busy at the time, they could have certainly taken my name and number and called me back. I was very disappointed and wanted to share this.
Why is it that some of these managers have a big head and treat there employess less than human. When you have a 110 pound girl who says she can not climb a ladder with fifty pounds and lift it up over her head and the manager says do it any way there should be some disciplin for the manager but instaed my daughter ends up quitting because this manager does not seem to think safety is a concern .I guess if you have been at walmart for twenty years gives you the right to treat people that way. My daughter has three children and does not need to get hurt because some manager that don't care.
Maybe these managers need to go to school and learn how to treat people before they become managers. It is also weird how 5 people get fired and three quit all because of the same lady does that seem right to you. I shop at wal mart all the time and see how badly your employees are treated there is no reason for that either way people are going to shop there so why treat workers so bad. This womens name is Alma dont know her last name.store number is 5947. I wish you would really look into how employees are being treated at you walmarts.
Walmart one hour guareentee is false advertisement. I got to the store @ ten thirty. First off they try to thruw to off if you were running late the electronics weren't even in the electronic department, it's like you had to go on a scavenger hunt to find what you were looking for. When I got to the aisle in the grocery department a guy told me that they had already passed out the other 500 TVs and handed me a gift card. I had to pay for the tv upfront that I did not receive, but I was content with that. The part that upsets he has that you MUST pickup the tv where you purchased the gift card. I chose to drive far out to avoid too much chaos. When I tried to contact Walmart to change the shipping placevtheyvtold menu couldn't do so because it was in that stores inventory. If that was the case I would have a tv instead of a gift card. I am very disappointed in walmarts customer service to resolve this matter
I am a frequent shopper at Walmart in Amherstburg and Leamington. I travel from Essex to either store to purchase my groceries. Today I went to both stores for Meow Mix and they did not have any in stock. If it is advertised in the flyer for one week and they is none when you go there, why is it advertised for. This is not the first time this happened. With the price of gas and the distance I travel, I am not a very happy customer. Would you please let me know what can be done about it. Their attitude is something to be desired and they do not offer another product for the sale price of the one that I came in for.
I ordered a straight talk ascend II phone from walmart.com this phone was supposed to work in the area i live in according to the website but does not work. I am upset that i have to spend time running around to solve this problem now. ordering online is supposed to be convenient not a hassle. one of the reasons i made the decision to order online is because your stores seem to constantly be out of stock on the phone selection ( i drove to 4 different stores). this problem should be corrected! I live approximately 20 miles one way from the closest walmart. you have once again done a diservice to your customers. Please tell me how you will make this right to me. My order number was 2677074371068. PO number 355924682. Item number 0061696003470.
Today at 4:00pm I was at Walmart Ancaster. I wanted to get a turkey that was advertised in the flyer. There were none out, so I sought out an employee and he told me that they get a few every morning and there are non left again.
Well I don't live close to Walmart and cannot make it there in the morning. So I went to customer service to get a rain check. The girl there told me that you do not give out rain check's on flyer items. Since when?
The she told me that if they only get enough turckey's to put out in the morning that I should come then. What if I work and cannot make, she told me to leave work.
I am not a happy customer, and I don't think I will shop at Walmart if this is they way you treat customers.
My daughter recently had a baby shower and with my suggestion registered at Walmart picking the Tinkerbell and fairies theme. I, myself went to three Walmarts (Leominster,MA, Lunenburg,MA, Rindge,NH) and could not find anything Tinkerbell. Also, when the 30 guests arrived none of them had any Tinkerbell items and all said they could not find anything that she chose. It was so bad that she has about 5 different themes because people wanted to get her items she needed so they chose what they liked. It was poor and false advertising.
I have purchased chicken tenders at the Walmart deli for a long time. One time, I purchased some which were Honey Kissed chicken tenders not knowing that they were Honey Kissed. We had always loved their chicken tenders, so buying more was habit. However, my family and I did not really care for these. Recently, while in Walmart, I decided to buy some chicken tenders and I ASKED if these were Honey flavored. She said No, they were not; however, as soon as I bit into one, I knew they were honey kissed. When I looked on the bag, the label showed these were Honey Kissed Chicken Tenders. I did not appreciate being lied to. I will not be buying any more chicken tenders at any Walmart Deli.
I reported a defect in your new medium pet carrier today, (PTPC22INH 551093977) man who answered t Stout Stuff, LLC only stated how much money they spent and that it passed ever inspection. The gate once opened can fall out of the hinges. TSA and Delta are concerned and considering banning this product for use in air travel. This is dangerous and can be a cause of pet escape, should the door need to be closed quickly after opening.
Pull this product immediately, recall all sold, it is UNSAFE and now you are aware of it.
Im filing this online due to ive called and gotten no response. 3 Saturdays ago around 3 a.m. since its slow. I had specific items with coupons. I have my separate transactions, and I organize all coupons outta consideration for cashiers. Im very pleasant and know the policy. Im well known at this Walmart and have great credibility for following guidelines. As I was letting the cashier know I was placing the items on the belt and told her their is a certain way due to coupon rules.
She got aggravated and started scanning them. I told her she has to wait due to a CSM said to put all competitor coupons with items to do individually. So she waited and clearly had an attitude. She wanted to just get done. I was so upset with anxiety due to 2 cashiers getting mad with having to do proper procedure. I ended up crying from being so uncomfortable and feeling like I was a nuisance. At the end I had manufacturer coupons and competitors coupons. So the cashier was ready for my coupons and off hand said Walmart dont take other stores coupons. I let her know I had the CSM's and a manager assist me with this issue. I waited 30 minutes for verification to go ahead. They told me my coupons are good and I was correct.
They explained the specific coupons I couldn't use. So I let the cashier know this and she still argued and got another cashier, and than the C SM. Let them know its fine. They were similar in the item. They told me I could not with a loud voice, and as rude as can be. So Lisa the assistant manager came over. I smiled to her with respect. She didn't even address me or ask how she could help me. She started complaing about how I cant do this and that. I told her mam are disagreement is not about any of what you are saying. I have been approved by several CSMs and a manager about what you are saying. I even gave her names and she said ohh well CSM dont mean anything. So she didn't even disciss the problem at hand, she flat out said no.
She wouldn't let me talk and let her know about my recent trips and have done this exact transaction several times with CSM approval. She had a extremely rude attitude from the very beginning, I was still trying to remain respectful to show I mean no disrespect. So I said ok than we can just get the items I want without using the coupons she denied. It was not over 8 specific things, but quantity. And not extreme. So when I said that she said uhh no your not. I said excuse me. Are you saying I cant buy my items without using the coupons. She said yes and I started getting upset and just shocked. I said you have been rude and not given me any customer service.
You are just ignoring what I have to say and I have been totally respectful. My anxiety went full blast and I teared up and face got red. She said boo hoo and I said are you serious. What manager treats customers like this. I said 1 more time to fully understand. I said are you really telling me I cant purchase this stuff after 2 hours of shopping in a specific routine to follow guidelines? She said look yes and she is done with me. I asked for a manager. She denied me of that. She said i have my lunch and if you dont leave I will have the cop escort you out and you will never be able to come back. I said I dont care abiut that. This is crazy. Luckily the manager came and was very polite and calm.
She saw I was very upset and she allowed me to walk over to speak privately. She helped me a lot as far as questions and so forth. I told her I was making a complaint and she asked me not to and she would deal with the situation herself. She allowed me to speak everything I needed and agreed. I should of been treated that way. I left and called but no responses my So the cashier was ready for my coupons and off hand said Walmart dont take other stores coupons. I let her know I had the CSM's and a manager assist me with this issue. I waited 30 minutes for verification to go ahead. They told me my coupons are good and I was correct.
They explained the specific coupons I couldn't use. Lisa the assistant manager was tall and black. The cashier scanning products was skinny older and black. The 2nd lady watching was over 50 and white. Walmart in Jax, Fla on Normandy Blvd. The professional manager was black with very short hair. I would appreciate a call and investigation for this situation. This is not a typical complaint. You can call 904 3786647 anytime. Thanks so much
On the day of 11/30/2012 I was fired because I had my safety glasses off for a minute or so, but the reason for that is because in the morning I usually wake up with a runny nose and itching and watery eyes. It was early in the morning when my eyes were watery and I took off my eye glasses so that I can rub my eyes because they were very watery and it blurred m vision. Well it so happen that Loss Prevention Manger Jerry was there and saw me with them off and decided to later on during the day around 2pm, him and Assistant Manager Dan Wolfe coached me and fired me over this issue. I had an employee with me at the time who knew my allergies were bad that morning and also a couple of employees who start with me in the morning who also knows that I am usually always with a cold or something in the mornings. I feel like I was fired very unfairly and I LOVED the job I did. It was in Tire & Lube Express Wal-Mart location 5370 Allentown Pike Temple, PA 19560. I been there for over a year at that department and I've been at Wal-Mart for over 6 years they decided to honor it because I was away in the military and came back. I would REALLY love my job back. I was an outstanding employee being in second for the amount of cars done and worked on professionally and to TLE standards. I also seen unprofessional work being done at the department by managers, not checking for valid driverâs licenses in which on that same day two employees were fired for too, and they have been there for months. One was there for about a year. I see that as unprofessional in their part. Yet I kept to myself and did my job best to my ability and TLE standards. It is hard for me to find employment and working on cars for Wal-Mart was perfect for me, having known all that is needed to know at my department. There was also an issue earlier when I first started at TLE my daughter was born premature and I have told them about it because there were times I had to go the hospital with my daughter and I would call the Wal-Mart call off number and they would count those days against me and because of the I was on a D day. The ONLY time I would call off from work it was because of my daughterâs situation. Other than that I am always there at work lending a hand and staying longer than my end shift to help out and of course for customer satisfaction. All I want is my job back and for Wal-Mart Corporate to view my case. Thank you for your time.
I broke my nose and injured my back this month. I am on social security disability and take certain pills for my disabilities. When I spoke with my doctor he authorized my pain medication early due to my injuries. The pharmacist was on a power trip and called me a drug addict and stated that I was taking to many meds and he didn't care whether I was in pain or broke a hip or whatever he he was not going to release my pills. My doctor called him and told him to release them. When I went to pick them up he lied and said he was still waiting for the doctor. I called my doctor and they said he spoke with them. Then my daughter had called in because he had me in tears and told her he spoke with the doctor and it was handled and then hung up on her. Didn't even give her a chance to speak. This is not the first time we have had problems with him, but I can tell you it will be the last. We spend over a 1000.00 every month at your store. Well no longer. We will be taking our business elsewhere and will not shop there ever again. The pharmacists name was Mike and it is not the first time we have had problems with him. I do not appreciate being called a drug addict or told by him what I can and can't take when my doctor has told me I can. I have been with the same doctor for 16years and he knows me well. I have not had anyone else call in medications for me ever. You have a major problem with this person. I don't know if he is on a power trip or what, but it needs to be corrected. Also other medications we have called in never get faxed to my Dr. to approve. This man is a liar and very rude individual.
i stood at the hunting section, oct 2 2012, the employee behind counter was not interested in helping me, he only wanted to talk to stock boy. i asked for bullets which i knew walmarts had, but he said we do not carry. this is not the first time either. i am a customer and know more about the products and were they are than they do. and rude some are. several people around here refuses to go in oxford ala. walmart. something needs to be done or alot more will go. when i go into a place i want some one who is courtsey, trys to help the best they can and be honest if they dont know. it is a shame that so many would appreciate a job, and would do great rather than just hang out.hope this is reported to open somes eyes.
I was just at the wenatchee wa walmart. Every time i go there the cashiers cant even say hi they start sacnning your items if they were any slower i could take a nap. They act like it hurts to move at all they are the slowest checkers i have ever seen. It seems when they get a line they move slower. They use more bags that any other place i know. One item in a bag thats stupid i finally said can you put more items in one bag im tired of all these bags to carry in. Come on its not rocket science take some pride in your job and treat customers better they are your pay check. If i had a kmart in my town i would shop there before walmart.
We have 3 walmarts within 20 miles of where we live. Where are all your cashiers? There are times I have waited in line for 30min. There are times when you have to be places,poor health etc this needs to be addressed.o f all the money walmart brings in. Walmart ran out everyone else. Walmart would not get my business if there were a Kmart,kroger target etc. Why have all the check outs & no one to run them. week-ends,holidays,you should have plenty of cashiers. People needs jobs so that should not be a issue. You should be able to go shopping be able to walk up & not wait in a line for ever. My mother had surgery & could not even go shopping because knew she would have to stand in line forever. You need to hire more cahiers. I see a lot of walking around in departments doing nothing but hiding. You want business you should want to help the people.
I attended walmart today with my family. When leaving at the cash I selected the option of cash back. I was slightly distracted by the days events and left the store without receiving my money requested. Upon returning home and searching for the money I realized I never received. I did not sign the receipt (as per store policy)nor did the cashier sign the receipt. I called the store immediately snd was surprised with the response. The representative told me I would have to speak with the cash audit office the following business day and if they found that the cash was over the amount I mentioned then I would be returned my money.
The representative refused to take any of my information and kept re-directing me to call tomorrow. Now I know that the CSM's conduct audits periodically througut the day on the cashes. (my wife use to work there so I have a little inside knowledge). I requested that they review their video and are that I never received the money. The representative told me they do not do that and again stated I would have to rely on the audit tomorrow. Now I'm being withheld from my money because of an error made by an employee and the fate of my money relies on the audit conducted tomorrow.
What if the cashier took the money herself and the cash shows a balance. Not to conformting for me. Anyways I don't know how a store can keep my money as a result of their own mistake. Even if its only for a day
My wife and I shop at the walmart in Lovejoy, Ga. two to three times a week and every time we go there are people outside in front of the Entrance Smoking, Begging for Money, Harassing Shoppers and just down right being disrespectful to shoppers. First off I am a Cancer Survivor and Disabled Veteran and I don't think I should have to inhale somebody else s smoke when I don't smoke, some of these people are Employees as well who are to blame as well and I'm sure there are rules that Govern your Stores but this is not the only Walmart Facility there are others that are far worse which I had the misfortune of visiting. But before I take my complaint to the BBB and City of Commerce, I thought I would inform you first, But it's not Safe any more compared to four Years ago.
Just received a call from "Winner's International sponsored by Donald Trump" telling me I won $750,000 and I needed to go right away to purchase a $350 "reload money back" (not sure if this is exactly whet he said) card at my nearest Walmart or Walgreen. That I needed to do this right away and then call him back at 410-929-8538 extension 7 and ask for David Ershaw. Once that is done the delivery person will be at my door at the blink of an eye to give me the certified cashiers check! The accent was very foreign and clearly a scam. Why would I pay $$ to get $$? I think Walmart and Walgreens need to be made aware of this so that they can alert people.
I went to the walmart today to buy a humidifer for my house. That store is selling bad products. I bought a humidifer today in woodstock, il store, the product was in a box all taped up just like it was new, I got home to open box, was surprised, took product out of box and found out it was a used product, the tank that holds the water was cracked and water spots all over the glass tank and product was dirty, I was realy surprised and disgusted with this from walmart how they are ripping the people off with this stuff and selling it to the people. I will contact the business bureau and other people on how walmart does things in woodstock, il with the people.
I expect a answer from walmart headquarters on this, thank you.
Was shopping in Wal-Mart store #817 on 07/21/11 and had an unfortunate experience with assistant who's name was Blianca. My sister and I were purchasing socks for my niece and found some that didn't have a price tag. When we asked Blianca for some help she "enquired as to where the tag was" which we felt was inappropriate as we had already explained that the socks didn't have a tag.
We had some interest in some other socks and as there was no evidence of multiple pairs, asked Blianca if there were more in the store but she said no and took the socks from us that we were interested in purchasing despite a slight flaw. We asked if we could buy the socks at a reduced price but she said "No it would not be possible" - she did not go and find out if this was e case.
We were just a bit disappointed in her attitude and felt that itt was way opposite to Ann's attitude (one of your cashiers - who's from New York and who we found very very pleasant) so we wanted to send in our complaint as well as our compliment. Thank you for giving this matter your attention.
On Tuesday January 1, 2013 My fiancee Mick to my 2000 Toyota Rav 4 to the Sevierville Wal Mart to have my oil changed. After the techs pulled my vehicle into the oil changing bay, the door started to come down. One of the techs yelled for someone to get it. That didnt happem. It did hit the back of my vehicle breaking the black visor.
The department manager Joe Parton wrote on my receipt that they would pay for the new visor and that he would call me and let me know what was going on. The part will need to be ordered from Fox Toyota, where I purchased the vehicle. As of yet I havent received a call. So at this point I have no idea when this issue will be resolved. It is safe to say that your company will pay to have this part installed as well?
This really is a serious inconvenience and I shouldnt have to be dealing with this at all. It's quite obvious that your staff is seriously imcompetent. I have heard horror stories about this particular location and now I see why. I do expect to have this resolved quickly. At this point im not sure if I need to contact a attorney or not.
I just dont understand how something like this can happen. It's very obvious that your staff has no regard for your customers and that unortunate. It's because of customers like myself that your employees even have their jobs.
Every time you go to the Walmart in hohenwald tn there is a guy holding signs about one man and one women same sex ..me and my 6 year old went to the store I had to explain about sex to him this is wrong and I said something to the employess and no one has done anything about it could you please contact the store for me and get this stopped a lot of people in this town is upset over this. Hope this takes care of this
I shop at Walmart almost daily, as the location near my home is within walking distance. I am speaking of the Walmart at "Monkey Junction" on Carolina Beach Road in Wilmington, NC. I have been living at this location for over 20 years. Prior to that, I shopped at the small Walmart that was in a shopping center nearby. I have enjoyed having a Walmart so close to me until the past year or so. This location needs to be cleaned up and not only the building but the employees, as well. The store is in serious need of cleaning and some renovations. The employees dress like they are going to a hoedown or taking a trip to the beach, and their attitudes and language are a bit to be desired. Foul mouth employees do not need to wait on customers. Some of them act like they are doing you a favor to wait on you. I don't need that and no one else does either. I have found myself traveling a few miles further now and shopping at Target. The employees are very friendly and it is a lot cleaner than Walmart. I know Walmart is a very big company and I know it got that way because it was a good company for many years. But, they have fallen down on the job and they are letting their customers down.
I purchased a large container of cheddarpasta salad on May 4th. As I was eating the salad on May 6th I felt something going down my throat that was hurting my throat. Thankfully I was able to get it back up and realized it was a thorn like a rose bush thorn. It left my throat very sore. I have the thorn as well as the remaining portion of the salad. The store location was 9248 Parkway East, Birmingham, AL 35206 Manage Arthur Herbert. I will keep the thorn and remaining salad until I receive notification of what I need to do before I pursue futher action.
Walmart store on Mechanicsville turnpike in Hanover county, Va had improperly call police and identified me as performing the act of pay larceny which I was only trying to obtain help and place door locks which I wanted to place in layaway. The Walmart employee call police and police charge me with larceny. I will take this to court and also file civil suit on Walmart and their employee who improperly provided untruthful information on myself to police which were called to the scene.
I went to wal-mart to pick out some Christmas toys for my kids to put on layaway.I spent about an hour picking out toys to put them on layaway,just to find out each toy has to be at least $15.00 each with a minimum of $50.00 worth.Nothing in my cart was over $15.00 each but i had about $200.00 worth.I could not put anything on layaway.I was so mad,the layaway associate said to leave them and they would put them back up.Upon walking away i hear an advertisement come over the speakers in the store say {walmart layaway a convienent way to pay for items longer,items you want}Well that is just not true!////So,I will take my business elsewhere like toys r us where layaway is free & there is no minimum per item or purchase & you have until dec-16th longer than walmart.Sam Walton would be ashamed.
I purchased a photo book on-line, prepaid for it, and received a confirmation email of the order and completion date. When I went to the Walmart store ( #1702 1000 N. Wickham Rd. Melbourne, FL) to pick it up, I was told by the man at the photo center that my item was not there and there was no record of the order on the computer.
When I showed him the email I received, he called customer service and claimed they told him my order did not go through properly on the computer and I needed to reorder it even though I received the confirmation email. I did this and the next morning I received a call from a different lady at the same photo center stating my item was there the whole time and had been processed on the original date I ordered it, but it was not finished because she did not know how to properly assemble the photo book and had to wait for assistance from her co-worker.
She stated the man I talked to last night had processed the original order, even though he told me that those types of orders were handled through a different company and then shipped to the store when completed. This man did not offer to help me find my purchased item and offered no explanation for what could have happened. He also told me wrong information and directed me to reorder the item, which ended up being unnecessary.
Then I found out today that my photo book is being created by someone who is not trained and incompetent. THIS WAS VERY DISTRESSFUL SINCE IT IS A HOLIDAY GIFT AND THE CUSTOMER SERVICE WAS VERY POOR AND UNPROFESSIONAL. THE OVERALL CUSTOMER SERVICE IS AWFUL AT THAT STORE WHERE THERE ARE FEW STAFF WORKING AND NEVER ENOUGH AT THE CHECK OUT LINE.
WALMART BETTER REEVALUATE THE PEOPLE IT HIRES AND CUSTOMER SERVICE OR IT WILL LOSE CUSTOMERS, MYSELF INCLUDED.
I am writing because I get so frustrated when we find a Walmart product/products that we really like and they are discontinued, for example: I bought a Mr. Clean Window Gun (for lack of a better word) about three years ago. It came with a filter and soap. It worked beautifully on our windows and our very large motor home. It now needs replaced and of course Walmart does not stock it and hasn't done since right after I bought it! Then just recently we found pretzel buns in the bakery department made by Marketside. They were delicious and made great sandwiches. Of course they were also discontinued. According to one of the Walmart employees in the Bakery, this is not unusual. This too, was so disappointing and at the same time made us angry. Angry that you are not consistent with your products that customers like! Please do not send me some rubber stamped, canned speech about how sorry you are. That does not solve the problem! Utahna Lemoine
I went to the Walmart store in Dillon, SC at lunch today ( 11:40 Dec. 7, 2012 ) to get a refund, I was about 5TH in line, I stood there 30 minutes and the chasier was still waiting on the same person for that length of time. The other cashier was still waiting on the same person that was in there when I walked in. I just walked out of the store and other people where too, this Dillon Walmart has never been a good Walmart. A lady ahead of me said that this store was a big joke.
They are opened at 7:00 am but I visited 7:35 and no one at service desk and came someone after 5 min and said that they do not do oil change any more for Dodge Caravan 2003 as they don't have filter which is not believable to me as I always get oil change done at this location as it is close to my office.
My name is Patricia Paraham and im filing a complaint on the behalf of walmart not hiring. I have done plenty of applications with them but still being denied. I really don't know what the case maybe. Only reason i could think if them not hiring me is because of my background.
I had no reason ny background was a mess until the general inspectors found out someone was receiving checks under my name and social security number. That's some ion have none to do with. Its not my fault that someone got hold of my personal information and has been using it for other things.
I just thought maybe walmart needed to know this and just maybe they would give me a chance.
A few years ago I bought a Zune mp3 player from Walmart withe extended warranty. I never did get my zune back. I called customer service and they said that it was sent back to me. It was'nt then the manager said that it was UPS' fault and I should call them. Follishly I bought an I Pod mp3 player from Walmart with extended warranty and now the Walmart customer service center is giving me the runaround. I have requested a shipping label which is free and after 4 attempts I still have not received the label. Without the label I cant send the I Pod back to get it fixed or replaced. Walmart loves to SCAM customers.
When shopping at the Griffin, GA Walmart store I found all the items I wanted and checked out getting cash back from the cashier. I failed to ask that the $20.00 cash be broken up in smaller bills and left the line to customer service who was like a parrot that she could not open her drawer to change the $20.00. I asked to speak to a manager and she replied the same "We cannot open the drawer". I replied: Do I have to involve the District Office to get this resolved? The $20.00 came from Walmart's register. The manager said she would have to call her boss and did and then acted like they were doing me a favor this time by changing the $20.00. What idiot is running the Griffin, GA store?
Walmart had no problem opening the drawer to take my money. If Walmart only wants your money and then does not know you and simply says "NEXT", then I can do the same.
I needed to run in the Kimball Walmart tonight around 9:30p.m to get a few items. When I went to check out there were 2 registers and 2 self checkouts open and a line in each one. I stood in line for the self checkout and the manager or whoever she was decided to close all the self checkouts and open up another register. So we went to the other register and stood in line while they attempted to checkout a couple but apparently the register went down. We stood and stood and stood waiting for someone to open up another register! There were at least 10 people in each line and no one appeared to be very concerned. When you have people waiting to purchase your products you need to have someone ready to take there money.
this is at wal-mart at york sc.i went in wal -mart with my wife we was arguing a little this women that worked the third sfit came running to us and started crusing me and calling me awife beater she was pushing me and caused me to drop my phone when i went pick it up she started kicking at my phone and kicked my head.she was cussing me she doesn't have the right to be working at wal-mart she didn't have the right stick her ugly ass noise in our affair my wife knows her name and as soon i get it.
i well tell everyone what kind of pepole wal-mart heirs to work in there stores they band me from the store and did nothing to thr smart ass women.i hope and pray to GOD!!! that i don't have to buy another thing from wal mart again my wifr works there i'm thinking about telling her if she wants to stay with me she not buy any thing else from wal-mart the man over the said he didn't know this happen. he told my wife that i could come and shop again in two months i would't step foot in wal-mart again
i called walmart in lugoff camdrn sc to see if they had a set of tires for my car . i was told yes but when i drove 22 miles i was told they could not fine them. so i then asked to call hartville sc to see if they had the tires i was told yes so i droved another 35 miles to their store at the counter i waited in line ask them about the tires they had 6 so they filled out the paper work to have them installed.iwent shopping in the store and about 30mingtes latter they paged my husband name donnie catoe to come to the auto parts.
when i got back there i was told that they could not changed my tires because my car had a sensor to let me know that air was low and walmart would not let them change my tires because they would have to reset the sensors and they did not have the tools to do the job.this took8hours and still no tires .atleast say they could say they were sorry .does walmart know the price of gas these daynot counting my time .needless
to say will be doing my shopping else were from now on .to bad kmart does no have a auto place.walmart has got to big now and dont care about the everyday people anymore......
Hi my name is Renee Washington and I am a true Walmart customer. Over the years I've been to some walmarts that Aren't as nice as others but that has never stopped me from going. On Thursday Oct 11, at the glenwoood, Il location I was shocked at the customer service I received at the customer service desk. I waited in line for approximately 20 minutes. When I got to the counter I explained that I need a money gram and the young lady got the form for me. (At this location the forms are behind the Customet service Desk not in reach for customers).
After taking three minutes to fill it out I waited until the young lady was finished and I told her I had Completed the form and she told me I had to get back in line. I was furious because the line was now seven customers long with one cashier So I said excuse me, I just waited in line for twenty minutes for you to push me to the side and now I have to go back to the end if the line. I felt as I Did my time in that line. She nonchalantly told me that was the rules so I left. I didn't do my normal shopping that day because I felt there was no respect for my time. That could have been handled differently.
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