Neutrogena

Not good experience

Omg! Experiencing an allergic reaction to your deep clean face wash! Face burning and swollen all over with red rash on neck and face after 3 uses!!!! Take this OFF THE SHELF IMMEDIATELY!!

I'm very angry. I purchased a neutrogena press powder compact. After opening up the compact I found they dont include a powder puff anymore. WHY WOULD YOU DO THAT SND NOT PUT IT ON THE PACKAGING!!! THE CUSTOMER SERVICE GUY DAID GO BUY ONE!!!! That is so wrong.

Paying for soming you dont get!!!

well the next couple of days after using it just once a day I ended up with 2 cysts. One on my left cheek and the other on my chin. It clearly states on the tube “helps stop breakouts before they start”.

Needless to say I’ll be buying a less expensive treatment and get better results. Sorry Neutrogena you’ve gone downhill over the years!

I purchased and used Neutrogena Hydro Boost gel-cream for extra dry skin and hyaluronic acid 1.7 oz. 30039461 scan code. Code on bottom of jar: L26318VA1.

1st time using this was due to very dry skin condition. I did not get the results I wanted so I put more on and decided to use it over a period of 3 days. On the 3rd day my face became swollen more noticeably around my eyes. My skin does not feel smooth at all and the dryness is still present. The drier areas of my face are now bright red as if I have been exposed to sun and the area feels heated. I do not even look like myself at this time. It is a weekend and I am concerned that I may need to be seen by a doctor. Is there anything I can do to counteract this reaction.

Bought Neutrogena makeup remover cleansing towelettes fragrance-free ultra-soft cloths. 25 package. Purchased at Walmart in Encinitas, CA.

Barcode 7050111090 LOT 1340U4815A

They are all dried up and unable to be used.

Thank you.

I ordered the Neutrogena Rapid Tone Repair (Correcting Cream) from Walmart Lot no. LOT274LO992. After using the product for couple of days I have severe skin rash and allergic on my face. Please see attachment.

Nourishing brow pencil--the actual pencil is very good, but there it ends. How does one get anymore color other than the initial point? After 3 tries at customer service a woman told me to sharpen it with a pencil sharpener!

There is not enough to sharpen! Is there anymore product in the barrel of the implement? How to get to it........ This seems to be a giant rip-off. I have always had belief and respect for Neutrogena. I've admired the commitment to philanthropy.

Now I'm really, really disappointed

I used the product as instructed on the label and ended up with a significant chemical burn on the skin, over and under my eyes. Three day later and I'm still dealing with fluid under the skin with swelling, redness and sensitivity.

I would liken it to a severe sun burn. The label said to expect slight redness and tingling but this is far beyond that. The rest of my face was not affected so I don't see it as an allergic reaction.

I bought a package of Neutrogena (DEEP CLEAN) purifying (Peel of Mask). My complaint is this- wasn't enough substance to spread evenly over face. Once I got the substance on & dried for 20 minutes like the instructions said. NO WAY could a person get the stuff to PEEL OFF. Lordy it took me 30 minutes to wash this substance off with WARM water. Then after that I practically had to rub substance off with a towel that wouldn't come off with water. That was a horrible experience. I've used other brands of peel off masks; those brands did just what they were suppose to PEEL OFF without any help from water washing. I'll say one thing about this substance it did make my face nice & soft.

Does anyone at your facility ever try this product personally before you sell it to stores? I think this…

I bought your Neutrogena Light Sesame Seed Oil . After the Fourth day I woke up on June 25th to swelling on my arms and blisters. Needless to say it kept spreading. Very painful. Had to go to convient care.

I was told I had contact dermititis from the Neutrogena Oil. I had to get a steroid shot, take Prednisone for 5 days, and apply two different creams. It has now been two weeks. My biggest problem that I have a lot of spots on my right arm that are going to scar which I don't like at all.

I will be sending before and after pictures.

I have a bottle of ageless intensive deep wrinkle anti wrinkle serum that has a smell to it … somewhat like the other unscented plant stem cell products … I have sensitive skin … should I return it to you or use it

lot # (I think) bad eyes … 0449L0194

I purchased Neutrogena Rapid Tone Repair corrector. If dissatisfied, it’s returnable. I purchased the product at Wegmans food market but Florida doesn’t have a Wegmans. There are other stores that carry this product but these companies aren’t happy with excepting returnable items. what do I do?

This product didn’t lighted my dark spots nor did it correct my wrinkles... which aren’t deep at all. I do like Neutrogena Rapid Wrinkle Repair... that works great on wrinkles not dark spots. My phone number is 352-789-1594. Or e-mail me on where do I sent back this product.

By the way, I did take before and after pictures after using the product, for a little over a month, twice a day. Don’t know how to send picture but I could find help.

I bought Neutrogena Rapid Wrinkle Repair regenerating cream. On my 3rd day of using it around my eyes are on fire "burning"and have became puffy. It has been 24 hours since I've applied the cream and around my eyes are still burning and puffy.

I will never buy a neNeutrogena product. Very dissatisfied and in pain.

I continue to buy your makeup remover wipes every other week and none of them remove 99% of my makeup nor mascara nor eye shawdow. I have bought the blue pack, the purple pak, the green pak, none of them work like you say this is ridiculous to spend approximately $6.00 every other week on a product that I still need to use something else..signed unhappy

Used y'alls sunscreen the wet dry sport spray after paying almost $10 only to find out what's supposed to be #1 dermatologist recommended burned my kids to the core and has bad burns and blisters on their face. So bad they'll possibly have scars cause of this Product!

I used the Neutrogena Rapid Wrinkle Repair and it irritated my neck. It left a red streak and I stopped using this product. For the price I paid it did not do a good job for what I expected. Ponds Cold Cream for wrinkles did a better job for my skin and it cost much less.

I do mot recommend this product and will stick with Ponds products.

Good morning,

Just want to bring to your attention what happened yesterday.

I have used your facial products for years, and this is calling attention to this specific cleaner - Clear Pore Cleanser/ Mask that can be used as a daily cleanser OR a mask. [Picture attached at bottom]

I was asked this a bunch of times, but no, I did not let the cleaner sit on my skin for any longer than a normal daily face washing. I have not taken any medications, nothing.

As I was washing my face in the shower, my skin started to tingle, which I thought at the time that that was normal- maybe a tingling, refreshing wash. I kept rinsing my face with cool water, and the tingling was not going away. I pulled the shower curtains to the side, looked in the mirror, and my face and all down my neck was red as a…

I purchased the Neutrogena Rapid Wrinkle Repair eye cream and night time lotion. The first time I used the eye cream below my eyes and out toward the hairline it burned. The same thing happened when I put the night time lotion on.

My face was on fire. At first I thought I just had to get used to the products. But upon using them for 2 weeks my face and below my eyes still burned when put on, AND under my eyes became extremely dry and hurts.

The same with my cheeks. My face is so dry now. I have stopped using the products and have gone back to my L'Oreal products. I do use Neutrogena Oil Free Makeup Remover and the dark spot product. I do not have a problem with these 2 products.

Just thought I would let you know about my experience. Thank You

I have sensitive skin and wanted a good moisturizer. I chose the oil free moisture but I need a little more moisture. What would you recommend ?

I bought the Neutrogena loose powder foundation. The powder was nice but the container was ridiculous. The powder gets EVERYWHERE and the brush inside is FULL of powder . It makes a terrible mess and your hands are ultimately full of powder before you even get it on your face.

The design of the container is AWFUL. I had more powder on the counter then on my face or in the container. I have pictures if you want to see the spectacle of this situation. I am on my work computer so I am unable to give you a pic.

But upon request I can send another email from home with the pic. Neutrogena Mineral sheers loose powder foundation 30020155

I need to find out how to get a refund for neutrogena's naturals multi vitamin nourishing night cream because they claim to have vitamin c in the mixture which is a flat out lie. They're liars and I will never support their company by purchasing products from Johnson and Johnson again.

I thought it was against the law to make claims that aren't true in advertising. Any help you can offer will be greatly appreciated. I'm not sure where to turn to file an honest, for real complaint against Johnson and Johnson. Thank you. Nancy Kessler

I have used Neutrogena for many years and am happy with your products.

However I purchased the Neutrogena Rapid Wrinkle Repair Daily and Night moisturizer which I bought at BJ's in Maryland. I was disappointed in the Night moisturizer. I felt that the bottle had a less amount compared to the daily moisturizer.

I will admit that the package came with both products in the package and I purchased at a very good price. I followed directions as indicated on the instructions. I will continue to use Neutrogena but I feel that I did not get the benefits I had hoped for.

Purchased Healthy skin boosters facial cleanser 9 fl oz. After 2 days of using my face begin to burn in cheeks and chin area. Left skin dry, burnt marks, and discolored. Just a fair warning for others who are considering this purchase!

Neutrogena acne face wash is one of the worst face washes I have ever used. It has dried my skin around nose and chin that it aches every time I speak. My fave looks swollen and on the 4th use of this face wash I discovered this.

I am yet to see a good dermatologist. Please take this off from shelves.

I bought sun screen that actually worked very well. Love Neutrogena, I have used SPF 30+, SPF 55+, SPF 70+ and SPF 100+.

I used Neutrogena Deep Clean face wash and had a very severe allergic reaction. I woke up in the morning with my eyes swollen shut and it felt like acid had been poured on my face. 3 days later, I have just now gotten the swelling down enough to be recognizable but the entire outer layer of my skin is peeling off my face with very painful burn.

Do not buy this product.

I purchased the Neutrogena ageless Intensives deep wrinkle anti-wrinkle serum, used it about two weeks when my skin started getting dry, red & extremely itchy. I have ceased using, but the redness, itching & dryness is still there after a week of not using. I just wanted to register my feedback, so hopefully other people do not have to go through the same amount of pain that I did.

I purchased the Neutrogena oil free acne products and began to use for two days. On the 2nd day I woke up will a very very bad bright red raised skin rash all over face neck and chest area. My eyes where swollen shut. I spent the whole day at north Staffordshire a and e department at the hospital. Woke up today and my face is covered in white little raised spots all over with my skin flaking off and is still bright red. I am very angry about this product and want to know what you plan to do about it as I have searched the internet and found hundreds of complaints about this particular products and also the pomegranate version.

There is even a facebook page about Neutrogena complaints similar to my experience, obviously the corporate office does not care about this. I will wait your reply…

Recently purchased Neutrogena Healthy Skin from a Kroger store. I have used this product twice, to realize that I am profusely allergic to this product as it make my face irritated and red and breaks me out with a hive like rash that itches.

I will definitely not be buying or using this product anymore! I am disappointed because up to this point, Neutrogena products have been relatively a decent product, but perhaps one needs to cater to the sensitive skin types as more and more people are becoming sensitive to chemicals, dyes and fragrances.

My face is on fire as I write this complaint and I am dearly disappointed.

I used the Oil Free Pink Grapefruit Wash and 15 minutes later I have a rash/welts all over my face, this happened yesterday and it is worse today. I have used the Wipes for years and I've never had a issue.

The lot number is 3384v and I hope that Neutrogena gives my complaint their full attention! After all I took the time to write them this feedback, the least support can do is email me back!

My skin is extremely sensitive. I switched to Neutrogena face wash and it did wonders. It clears the skin pores and keeping the moisture intact. I love the product. Neutrogena has some great other range of skin cosmetics. I have switched to this product only because of the skin care they have.

This product really making me happy by improving my skin tone and removing the acne marks. Use it with a moisturizer and that's all you have to do. You get great skin soon.