Crest Customer Service
Rated 2.14 of 5 Stars
Based on 7 Complaints

Contact Crest Corporate

Toll free phone number: 1-800-492-7378

Crest is the one of the most popular brands in Oral Healthcare and toothpaste. It is owned and produced by parent Procter and Gamble (P&G). If you have a problem, call the Crest customer service number at 1-800-492-7378 between the hours of 9:00AM - 6:00PM EST Monday - Friday.

Apart from the US, Crest customers are spread across the globe in Europe, Germany, Russia, Poland and many other major countries. Procter & Gamble first introduced the Crest toothepaste brand to market in the year 1955.

Common issues with Crest include products such as toothpastes, mouthwashes, white strips, and dental cleaning. The head office for Crest is shared with other Procter & Gamble products at 1 P&G Plaza. Cincinnati, Ohio 45202.

Experienced poor service? File a complaint here!

Crest Contact Information

Report complaints to corporate and get satisfaction

  • Crest headquarters address

    • 1 P&G Plaza. Cincinnati, Ohio 45202
  • Company website

  • 1-800 phone number

  • Better Business Bureau rating

  • Customer service hours

    Monday-Friday, 9am-6pm EST

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Top Crest Complaints

Browse more than 7 reviews submitted so far


I have used Crest all my life. I'll soon be 56. No complaints till now. I bought a tube of Crest cavity cool mint jell. It is bubble gum for kids that's in a big tube of toothpaste. My husband doesn't even like it. Letting u know someone messed up. Thanks sherry Hammond From Galax va. Bought it at Walmart in galax va


I have been using your cinnamon toothpaste and after about a week and a half of my tongue hurting horribly i went to the doctor. I figured out the only thing different was using your toothpaste. I researched online about the toothpaste and there are alot of reviews complaining of the same pain. I hope that there is something you can do for me to resolve this issue. I have spent money going to the doctor because of your toothpaste. I would be glad to show you the other reviews of the exact same symptoms that i have. I am willing to reach out to my lawyer and resolve this issue if needed. Thank you.


How bout a minus 25?? Crest with Baking Soda and Peroxide is beyond horrible. Though I am diligent about trying to wash off any remaining toothpaste from mouth and lips, I taste horrible peroxide and baking soda ALL DAY AND NIGHT. It makes me feel as if I'm eating something poisonous. I would like my money back, but I do not have a receipt. I never dreamed a Crest toothpaste would be this awful!


I used the duo products twice a day until I had finished both tubes. Then I developed dry mouth, inside and out and its continued since March, 2019. My lips and skin around the outside of my mouth stay chapped and scaly night and day. This has never happened until I used these products. I feel the ingredients in one of the other have caused this. I have seen a dermatologist for this problem and received medication but the problem persists.


I buy the 3D whitening all the time and love the product and have bought crest for years. I was noticing that the old tube of tooth paste is 5.5 oz and now it is 4.7 oz and at the same price. Is it going to stay the 4.7 oz now or change back? Thanks!


Crest and other toothpastes have SLS (sodium lauryl sulfate) in them which harms your gums and teeth. They are a cheaply made product which does not care about customer complaints. Crest only wants to sell the highest volume at the highest price of the lowest quality. I will always prefer organic toothpast vs. Crest.


Cres 3D whitening toothpaste creates foaming action to clean, protect and whiten with a cool blast of mint as part of your complete dental health regimen. My family have been using it and it is giving a good result. It is good for sensitive teeth too. I love the mouthwash as much as the paste. Teeth are visibly whiter than before. Would tell my friends too about this.

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