Aquafresh Customer Service
Rated 2.4 of 5 Stars
Based on 5 Complaints

Contact Aquafresh Corporate

Toll free phone number: 1-800-897-5623

Aquafresh is a leading oral hygeine brand and is produced by GlaxoSmithKline, a British pharamceutical company. It provides a premium line of toothbrushes and toothpastes for adults and children. They also recently introduced Dentichew, a chewing gum that substitutes for brushing.

The main markets are in the United States, United Kingdom, and Ireland. Across the world the name is well know, it is also the first striped toothpaste. If you have a problem and need to phone customer service, call toll free at 1-800-897-5623 from Monday to Friday 9:00am to 4:30pm. If you experiencing side effects let them know by emailing consumer relations at

Their global headquarters is located in the UK at 980 Great West Road, Brentford, Middlesex, TW8 9GS. Popular brands include Aquafresh extreme clean for deep cleaning of your teeth, fresh mubble mint which is available for children to make their brushing fun and healthy, and Captain aquafresh, which has been the brand logo for the kid friendly product line.

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Aquafresh Contact Information

Report complaints to corporate and get satisfaction

  • Aquafresh headquarters address

    • 980 Great West Road, Brentford Middlesex, TW8 9GS
    • UK
  • Company website

  • 1-800 phone number

  • Better Business Bureau rating

  • Customer service hours

    Monday to Friday 9:00am to 4:30pm

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Top Aquafresh Complaints

Browse more than 5 reviews submitted so far


Last few tubes have been about 1/3 full of air. Not getting what you are paying for, which is a full tube of toothpaste.


I frequent Family Dollars Stores, and on Oct 9, 2016 I purchased a pack of Aquafresh Toothpaste. After getting home I noticed that I was charged incorrectly on one the items, but when I opened the tube I immediately was consumed with an odor I thought maybe that was how they were supposed to smell. My grandson took the package and stated that the crackers had expired in 2015. I took everything back got my money back for them, I got the difference for the toothpaste with no apology or anything. I suggest that your stores should really pull the expired items from the shelves before someone gets really ill. The store number is #7536.


The last two tubes of Aquafresh toothpaste has been filled mostly with air and little paste! Most recent tube was the 5.6oz size (maximum strength) SENSITIVE. It's unfortunate that your Quality Assurance doesn't address this defect. I will purchase another brand until I can be assured that I will get what I pay for. Has anyone contacted the corporate office to request a refund? Seems like a good idea!


I love using Aquafresh. That's my go-to toothpaste that I've used for years. I love the minty fresh breath that I get-and keep-for hours after I've brushed my teeth. My mouth, gum, and teeth are happy after I use Aquafresh. 


I had a coupon for Aquafresh so I bought some the other day. I never used it before, and I really loved the minty tastes. But after using the new toothpaste for a week, my gums started to get sore and hurt. I also got a cankersore which I've never gotten before. Needless to say, I will not be using this product. Wanting to get my money back, but doubt it's worth it. 

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