Mattel

I live in chino valley az I have shop at the Safeway there for years. I have an son with special needs. He loves hot wheels and I buy him one every time I shop there. Lately I had to wait for the hot wheels to be put on the shelf .

I asked a employee why . An he told me that the other employees go thru the cars before they put them out to get the good collectible ones and if I wanted one of those the people in produce is who to talk to or go on ebay that they resell them there.

I talked to Safeway Company but not much has been done. I fine it sad that little kids can't get a toy because adults employees take them before they even go on the shelf.

Hows this for specific i hope mattel and American girl both go bankrupt you sick sick sob pushing sexuality on children you're no better than a neighbor hood paedophiles every single family i no and there's a lot will never buy you're garbage again shame shame shame on you!!!!!!

These dolls have really really cheap cheap quality and it's upsetting. I paid over 100 dollars and this hair is so so nasty. I'm kinda livid

The online phase 10 game coin area is a piece of cheating crap the cards are stacked and you will get cheated every single game

As an uncle, I try to bring joy to my nieces and nephew. Both nieces are my goddaughters. My nephew isn’t my godson however, I try and spoil him like I do my girls. Here’s the problem! My nephew loves the WWE.

His favorite superstar was Shawn Michaels. Your company allows AMAZON to distribute WWE Elite Edition Shawn Michaels fan takeover figure exclusively on their website. Since my nephew shared pictures with me months ago, I’ve been on the prowl to get it for him like I did the HHH fan takeover that we’re still waiting for.

A few weeks ago I hit the jackpot and scored him two figures. I get my email confirmation and get excited that his birthday gifts will be awesome. The very next morning I wake up with an email stating that my order was canceled because of a credit card error. I get…

Went to go get a legit MONSTER HIGH doll just to find out they don't look like monsters at fucking all what the hell is wrong with you people, if we wanted barbies we'd just ask for more fucking barbie damn dolls but we want actual monster high dolls that actually look like monsters.

If they don't look like monsters it defeats the fucking purpose!!!!! You may have please a few thousand moms but these millions of moms are disappointed

No in-store restroom. The clerk made my 3 yr old run 2 blocks away to use the bathroom!! You cater to young children and parties. You would think you would provide them a bathroom. FARMINGTON STATION, UTAH! I spent $91 and was treated so poorly!!

Next time I will spend my hard earned money somewhere else.

00 for the dream house as a birthday gift for her and she was very sad and im a very upset parent i had bad vibes and words with the store i purchased it they didnt exchange it so it was thrown out and she was dollhouse less and im hoping that mattel can fix this issue and accomdate my child

Nov ordered Christmas Barbie,played for it,never arrived,called numerous times,just to get told there weather working or its been shipped,finally Dec 10 they decide to give me my money back,then I have to wait 6days or more for that.Never again,this was a Christmas present

I purchase the hot wheel 100 car case for my son and was so disappointed. That’s not made for 100 cars nor made to carry the weight of it . It’s so poorly made so flimsy. It actually broke on us , waste of my money to be honest .

I purchased a Ballistic RC car for my sons birthday from Wal-Mart on 3-15-18 and it stoped working. The rear wheel wouldn't drive. I exchanged it in its original box without a problem. The new one I got is now inoperable.

Again the rear wheel won't drive. Can toy imagine a 9yr olds disappointment after seeing how durable and near unbreakable this toy was on a hotwheels sponsored Youtube channel? 99 I was expecting to get much much more than about 2weeks worth of play.

I'm expecting a full refund.

Hello, I sent the following message to Mattel Hot Wheels today, 14 Feb 2018. Since Hot Wheels CS moved from Wisconsin to Pennsylvania, I am thoroughly unimpressed with the change. Since Hot Wheels began shipping in bags instead of boxes upon the move to Pennsylvania, that was bad enough. Now the once Friendly Customer Service has become the Unfriendly Customer Service. Change is suppose to be good, the change to Pennsylvania has not been good at all. This needs addressed and fixed quickly to get the CS department back to the high level as before.

THE MESSAGE BELOW WAS SENT 14 FEBRUARY 2018:

Please DO NOT CANCEL my rewards order 1416256601 Pink 67 Camaro Rewards # 2017_2...... Please instead cancel order number 1416233664 which was a cash transaction. I can't believe I have to ask for…

Where to start? Well for one Mattel knows how to piss off loads of fan loyal customers.... Mistake after Mistake then you boot and shame anyone who speaks up... you hide behind power tripping admins on the hwc/rlc website. Your a joke now Mattel and its starting to show... Maybe if you would take your head out of where the sun dont shine you would see this.

Blocking people for no reason other then to hush them about the crap you guys pull... selling cars then bumping the numbers afterwards.... over selling... stealing the rights to paying customers for 1st chance cars...

Billion dollar company cant even run a website without thousands of glitches and mistakes... what a scam.

like i said your a joke.... I bet the director and ceo of Mattel could care less... if she wants she ca n contact…

Please consider on a revised 24 inch voltron, this voltron is horrid. I'm most certain this voltron wasn't tested properly, you can't even move this product in its entirety without the lions legs popping out all over the place, my goodness it can't even stand up straight without leaning back or tilting forward, and its articulation is horrid I'll tell ya.

I took it and threw it in the garbage. Please Please revise this Voltron. The only thing I was pleased with was the look of the lions. NEED TO DO A BETTER VOLTRON. Take heed Have a great day .

I bought a WWE ring from Mattel for $78.95 n u took the money out of my credit card this was back in September I have sent so many email n complaints n no one ever gets back to me as my WWE ring still has not turned up. Nicole Dickson 0430198593 phone Item 109544546 Thanks

I am a single mother of a little boy who desperately wanted a Mattel hot-wheels ultimate garage and fan man play set this year for Christmas. This toy was exclusive to walmart stores, and was in very high demand. It was sold out for days online, but i was diligent and checked every single day.

One day, to my delight, the walmart website had it in stock at several of their stores in my area according to the Mattel website. I ordered the toy, paid for it with credit card and received and email saying the toy would be ready for pickup the same day. When i received no confirmation email saying the toy was ready, i called the store only to discover that they didn't in fact have the toy, and they had been out of stock.

I was told to call customer service for walmart. I was put on hold for 20…

i bought a Gordon track master train for my son on his birthday for his blue mountain mystery risky rails drop play set the thomas train that came with it worked perfectly fine on the track the new gordon will not work on the track it will not go up any incline at all it just sits on the track without moving forward it just spins the tires why is this these trains are not cheap is it just the train i bought or do all the the new designed trains not work on this track i would sure like to know before i spend any more money on trains.

At mattel, my son was able to find his hot wheels stuff. Mattel keeps upgrading their shop by having the latest collections and the newest toys. From Disney to Barbies,hotwheels and many more, one can find really attractive toys to keep the kids busy.

That's not all, they have online games that are interesting and fun too. My kids really find the shop interesting and the online games keeps them busy during their holidays. The toys at Mattel are worth every penny so I do not have to worry about money getting wasted.

Highly recommended for parents who want to buy toys.